The table below looks at the statistics for Contact Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Contact Management
Rank - - 203
Permanent jobs citing Contact Management 0 0 1
As % of all permanent IT jobs located in the West Midlands - - 0.018%
As % of the Processes & Methodologies category - - 0.023%
Number of salaries quoted 0 0 1
Average salary - - £32,500
UK excluding London average salary £52,500 £150,000 £37,500
% change year-on-year
-65.00% +300.00%
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4769 4298 4319
As % of all permanent IT jobs located in the West Midlands 84.69% 80.10% 79.31%
Number of salaries quoted 3886 3556 3655
Average salary £42,500 £42,000 £40,809
Average salary % change year-on-year
+1.19% +2.91%
90% offered a salary of more than £27,500 £28,682 £26,500
10% offered a salary of more than £62,500 £60,000 £66,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Contact Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the West Midlands

Contact Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the West Midlands region.

Contact Management Salary Trend in the West Midlands