Contact Management
England > West Midlands
The table below provides summary statistics and salary benchmarking for jobs advertised in the West Midlands requiring Contact Management skills. It covers permanent job vacancies from the 6 months leading up to 9 June 2026, with comparisons to the same periods in the previous two years.
|
|
6 months to 9 Jun 2026 |
Same period 2025 | Same period 2024 |
|---|---|---|---|
| Rank | - | - | 245 |
| Rank change year-on-year | - | - | - |
| Permanent jobs citing Contact Management | 0 | 0 | 14 |
| As % of all permanent jobs in the West Midlands | - | - | 0.17% |
| As % of the Processes & Methodologies category | - | - | 0.21% |
| Number of salaries quoted | 0 | 0 | 9 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £30,000 |
| Median annual salary (50th Percentile) | - | - | £40,000 |
| 75th Percentile | - | - | - |
| 90th Percentile | - | - | - |
| England median annual salary | £72,500 | £115,000 | £42,500 |
| % change year-on-year | -36.96% | +170.59% | -46.88% |
All Process & Methodology Skills
West Midlands
Contact Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the West Midlands.
| Permanent vacancies with a requirement for process or methodology skills | 5,211 | 2,665 | 6,696 |
| As % of all permanent jobs advertised in the West Midlands | 68.77% | 88.66% | 80.36% |
| Number of salaries quoted | 3,798 | 1,613 | 4,750 |
| 10th Percentile | £30,987 | £28,822 | £26,725 |
| 25th Percentile | £40,000 | £36,250 | £36,000 |
| Median annual salary (50th Percentile) | £55,000 | £52,500 | £50,000 |
| Median % change year-on-year | +4.76% | +5.00% | -4.76% |
| 75th Percentile | £70,000 | £67,500 | £65,000 |
| 90th Percentile | £85,000 | £79,750 | £77,500 |
| England median annual salary | £60,000 | £58,000 | £55,000 |
| % change year-on-year | +3.45% | +5.45% | -12.00% |
Contact Management
Job Vacancy Trend in the West Midlands
Historical trend showing the proportion of permanent IT job postings citing Contact Management relative to all permanent IT jobs advertised in the West Midlands.
Contact Management
Salary Trend in the West Midlands
Salary distribution trend for jobs in the West Midlands citing Contact Management.
