The first table below looks at the demand for Contact Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Contact Management
Rank - 194 192
Permanent jobs citing Contact Management 0 8 1
As % of all permanent IT jobs located in the West Midlands - 0.16% 0.021%
As % of the Processes & Methodologies category - 0.21% 0.030%
Number of salaries quoted 0 8 1
Average salary - £75,000 £40,000
Average salary % change year-on-year
- +87.50%
UK excluding London average salary £52,500 £75,000 £35,000
% change year-on-year
-30.00% +114.28%
Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3890 3842 3367
As % of all permanent IT jobs located in the West Midlands 78.67% 76.70% 71.91%
Number of salaries quoted 3239 3221 2856
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £28,500 £27,500 £25,500
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Contact Management
England

Contact Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the West Midlands

Contact Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the West Midlands region.

Contact Management Salary Trend in the West Midlands