Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the Helpdesk Support Analyst role in IT jobs within the West Midlands region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Support Analyst in their job title over the 3 months to 15 October 2008 with a comparison to the same period last year.

 Help Desk Support Analyst
Location
3 months to
15 Oct 2008
Same period last year
Rank213211
Rank change on same period last yearDown-2
Matching permanent IT job ads817
As % of all UK permanent IT job ads sampled0.005 %0.007 %
As % of the category below0.108 %0.204 %
Salaries quoted616
Average minimum salary£17,917£18,125
Average salary£19,250£18,891
% change on same period last year+1.90 %
Average maximum salary£20,583£19,656
UK excluding London average salary£20,999£20,175
% change on same period last year+4.08 %
West Midlands IT Job Market, Job TitlesJob Titles
West Midlands
Matching permanent IT job ads74218313
As % of all UK permanent IT job ads sampled4.337 %3.653 %
Salaries quoted63167160
Average minimum salary£33,156£33,413
Average salary£36,174£36,236
% change on same period last year-0.17 %
Average maximum salary£39,191£39,059
UK excluding London average salary£38,166£39,195
% change on same period last year-2.62 %
Helpdesk Support Analyst EnglandHelpdesk Support Analyst
England

Helpdesk Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Support Analyst across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Helpdesk Support Analyst Demand Trend

Helpdesk Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Support Analyst across the West Midlands region.

West Midlands Helpdesk Support Analyst Salary Trend

Helpdesk Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Support Analyst across the West Midlands region over the 3 months to 15 October 2008.

West Midlands Helpdesk Support Analyst Salary Histogram

Helpdesk Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Helpdesk Support Analyst within the West Midlands region over the 3 months to 15 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
BirminghamUp+62£21,750+14.22 %
HerefordshireUp+12£20,250-10.00 %
CoventryUp+32--
WalsallNew entry-1£14,500-
WarwickshireDown-41£17,000-14.28 %
Helpdesk Support Analyst EnglandHelpdesk Support Analyst
England

Helpdesk Support Analyst
Top 30 Related IT Skills

For the 6 months to 15 October 2008, IT jobs across the West Midlands region that cited Helpdesk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support Analyst in their job title.

119 (67.86 %)Windows
210 (35.71 %)Cisco
210 (35.71 %)SQL Server
39 (32.14 %)IIS
39 (32.14 %)MS Office
39 (32.14 %)Apache
39 (32.14 %)Windows NT
39 (32.14 %)Active Directory
39 (32.14 %)Citrix
39 (32.14 %)TCP/IP
39 (32.14 %)DNS
39 (32.14 %)Terminal Services
39 (32.14 %)Windows Server 2003
39 (32.14 %)HND
39 (32.14 %)DDNS
39 (32.14 %)Cisco IOS
39 (32.14 %)Windows 2000 Server
46 (21.43 %)SLA
55 (17.86 %)Windows XP
55 (17.86 %)Microsoft
55 (17.86 %)MS Excel
55 (17.86 %)ITIL
64 (14.29 %)SQL
73 (10.71 %)E-Commerce
73 (10.71 %)C
82 (7.143 %)SAP
82 (7.143 %)Linux
82 (7.143 %)Windows 2000
82 (7.143 %)ITIL Certification
82 (7.143 %)Mathematics

Helpdesk Support Analyst
Top Related IT Skills by Category

For the 6 months to 15 October 2008, IT jobs across the West Midlands region that cited Helpdesk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support Analyst in their job title. Up to 20 skills are shown per category.

West Midlands IT Job Market, Application DevelopmentApplication Development
11 (3.571 %)HTML
West Midlands IT Job Market, Application PlatformsApplication Platforms
19 (32.14 %)IIS
19 (32.14 %)Apache
21 (3.571 %)MS Exchange
West Midlands IT Job Market, ApplicationsApplications
19 (32.14 %)MS Office
25 (17.86 %)MS Excel
West Midlands IT Job Market, Communications & NetworkingCommunications & Networking
19 (32.14 %)TCP/IP
19 (32.14 %)DNS
19 (32.14 %)DDNS
19 (32.14 %)Cisco IOS
21 (3.571 %)Internet
West Midlands IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
110 (35.71 %)SQL Server
21 (3.571 %)Crystal Reports
West Midlands IT Job Market, GeneralGeneral
12 (7.143 %)Insurance
21 (3.571 %)Pensions
21 (3.571 %)Finance
21 (3.571 %)Law
West Midlands IT Job Market, MiscellaneousMiscellaneous
12 (7.143 %)Mathematics
21 (3.571 %)SCADA
West Midlands IT Job Market, Operating SystemsOperating Systems
119 (67.86 %)Windows
29 (32.14 %)Windows NT
29 (32.14 %)Windows Server 2003
29 (32.14 %)Windows 2000 Server
35 (17.86 %)Windows XP
42 (7.143 %)Linux
42 (7.143 %)Windows 2000
West Midlands IT Job Market, Processes & MethodologiesProcesses & Methodologies
15 (17.86 %)ITIL
23 (10.71 %)E-Commerce
31 (3.571 %)Service Management
31 (3.571 %)Asset Management
West Midlands IT Job Market, Programming LanguagesProgramming Languages
14 (14.29 %)SQL
23 (10.71 %)C
31 (3.571 %)Java
31 (3.571 %)JavaScript
West Midlands IT Job Market, QualificationsQualifications
19 (32.14 %)HND
22 (7.143 %)ITIL Certification
31 (3.571 %)MCDST
West Midlands IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
16 (21.43 %)SLA
West Midlands IT Job Market, System SoftwareSystem Software
19 (32.14 %)Active Directory
19 (32.14 %)Terminal Services
West Midlands IT Job Market, VendorsVendors
110 (35.71 %)Cisco
29 (32.14 %)Citrix
35 (17.86 %)Microsoft
42 (7.143 %)SAP