The table below looks at the statistics for the Support Assistant role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Assistant in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Assistant
Rank 212 201 192
Rank change year-on-year
-11 -9
Permanent jobs requiring a Support Assistant 1 1 2
As % of all permanent IT jobs located in the West Midlands 0.018% 0.018% 0.042%
As % of the Job Titles category 0.019% 0.019% 0.044%
Number of salaries quoted 1 1 2
Average salary £19,000 £27,000 £16,000
Average salary % change year-on-year
-29.62% +68.75%
UK excluding London average salary £25,500 £24,000 £21,500
% change year-on-year
+6.25% +11.62%
Support Assistant
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5203 5169 4550
As % of all permanent IT jobs located in the West Midlands 95.42% 94.72% 94.65%
Number of salaries quoted 4311 4390 3890
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £24,000 £24,500
10% offered a salary of more than £62,500 £60,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Assistant
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Assistant in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Assistant Jobs Demand Trend in the West Midlands

Support Assistant
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Assistant across the West Midlands region.

Support Assistant Salary Trend in the West Midlands

Support Assistant
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Assistant within the West Midlands region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire - 1 £19,000 -
Support Assistant
England

Support Assistant
Top 20 Related IT Skills in the West Midlands

For the 6 months to 29 August 2014, IT jobs across the West Midlands region that cited Support Assistant in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Assistant in their job title.

1 3 (75.00%) MS Office
1 3 (75.00%) MS Excel
2 2 (50.00%) SharePoint
2 2 (50.00%) Windows XP
2 2 (50.00%) LAN
2 2 (50.00%) WAN
2 2 (50.00%) TCP/IP
2 2 (50.00%) SAP
2 2 (50.00%) Windows
2 2 (50.00%) IBM Notes
2 2 (50.00%) Business Objects
2 2 (50.00%) BusinessObjects
2 2 (50.00%) Lotus
2 2 (50.00%) Blackberry
2 2 (50.00%) Firewall
2 2 (50.00%) iPhone
3 1 (25.00%) Avaya
3 1 (25.00%) SQL
3 1 (25.00%) Microsoft
3 1 (25.00%) Email Management

Support Assistant
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 August 2014, IT jobs across the West Midlands region that cited Support Assistant in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Assistant in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) IBM Notes
1 2 (50.00%) SharePoint
Applications
1 3 (75.00%) MS Office
1 3 (75.00%) MS Excel
Communications & Networking
1 2 (50.00%) LAN
1 2 (50.00%) WAN
1 2 (50.00%) TCP/IP
1 2 (50.00%) Firewall
Database & Business Intelligence
1 2 (50.00%) BusinessObjects
Miscellaneous
1 2 (50.00%) Blackberry
1 2 (50.00%) iPhone
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows XP
Processes & Methodologies
1 1 (25.00%) Email Management
Programming Languages
1 1 (25.00%) SQL
Vendors
1 2 (50.00%) Business Objects
1 2 (50.00%) SAP
1 2 (50.00%) Lotus
2 1 (25.00%) Microsoft
2 1 (25.00%) Avaya