The table below looks at the statistics for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 51 47 46
Rank change year-on-year
-4 -1
Permanent jobs citing CRM 244 248 208
As % of all permanent IT jobs located in the West Midlands 4.37% 5.02% 4.91%
As % of the Processes & Methodologies category 5.04% 6.07% 5.95%
Number of salaries quoted 190 228 171
Average salary £50,000 £45,000 £42,500
Average salary % change year-on-year
+11.11% +5.88%
90% offered a salary of more than £32,500 £22,700 £26,000
10% offered a salary of more than £70,000 £65,000 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4846 4089 3494
As % of all permanent IT jobs located in the West Midlands 86.71% 82.72% 82.54%
Number of salaries quoted 4004 3505 2819
Average salary £44,000 £42,500 £41,000
Average salary % change year-on-year
+3.52% +3.65%
90% offered a salary of more than £30,000 £29,000 £27,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

CRM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 5 February 2016.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -3 112 £50,000 -1.96% 33
Coventry +17 66 £55,000 +34.96% 13
Warwickshire -8 29 £56,250 +40.62% 3
Staffordshire -13 17 £41,500 +1.21% 5
Solihull +9 16 £47,500 - 6
Wolverhampton +10 9 £55,000 +29.41% 1
Walsall -8 5 £37,750 +98.68% 2
Dudley - 5 £55,000 -
Worcestershire -1 4 £35,000 +70.73% 3
Shropshire +11 3 £53,750 +53.57%
West Bromwich -14 1 £30,000 -61.29%
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 5 February 2016, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 149 (32.46%) Microsoft
2 148 (32.24%) Dynamics CRM
3 106 (23.09%) SQL
4 99 (21.57%) .NET
5 79 (17.21%) Finance
5 79 (17.21%) SharePoint
6 78 (16.99%) SQL Server
7 77 (16.78%) Agile Software Development
8 73 (15.90%) ERP
9 71 (15.47%) C#
10 68 (14.81%) MS Excel
10 68 (14.81%) Project Management
11 67 (14.60%) Business Intelligence
12 63 (13.73%) Stakeholder Management
13 59 (12.85%) SAP
14 55 (11.98%) Degree
15 44 (9.59%) Business Analysis
16 40 (8.71%) Retail
16 40 (8.71%) ASP.NET
17 39 (8.50%) JavaScript
18 38 (8.28%) Migration
18 38 (8.28%) Waterfall
19 36 (7.84%) Dynamics AX
19 36 (7.84%) Dynamics GP
19 36 (7.84%) Dynamics NAV
19 36 (7.84%) Computer Science
20 34 (7.41%) PRINCE2
21 33 (7.19%) Change Management
22 32 (6.97%) SQL Server Reporting Services
22 32 (6.97%) Data Management

CRM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 5 February 2016, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 79 (17.21%) SharePoint
2 15 (3.27%) CMS
3 14 (3.05%) BizTalk Server
4 11 (2.40%) SharePoint 2013
5 10 (2.18%) SharePoint 2010
6 8 (1.74%) SAS
7 7 (1.53%) Moodle
7 7 (1.53%) MS Exchange
8 5 (1.09%) IIS
9 4 (0.87%) Totara
10 3 (0.65%) SugarCRM
11 2 (0.44%) Apache
11 2 (0.44%) Exchange Server 2010
11 2 (0.44%) Kentico
11 2 (0.44%) Sitecore CMS
11 2 (0.44%) Umbraco
11 2 (0.44%) WebSphere
11 2 (0.44%) WebSphere Application Server
12 1 (0.22%) Exchange Server 2007
12 1 (0.22%) Tomcat
Applications
1 68 (14.81%) MS Excel
2 26 (5.66%) MS Office
3 6 (1.31%) MS Visio
4 5 (1.09%) SPSS
5 4 (0.87%) MS PowerPoint
6 2 (0.44%) MS Project
Business Applications
1 148 (32.24%) Dynamics CRM
2 36 (7.84%) Dynamics AX
2 36 (7.84%) Dynamics GP
2 36 (7.84%) Dynamics NAV
3 13 (2.83%) Salesforce.com CRM
3 13 (2.83%) SAP CRM
4 12 (2.61%) SAP BPC
5 8 (1.74%) SAP HR
6 7 (1.53%) SAP FI
7 4 (0.87%) ResourceLink
8 3 (0.65%) Oracle 11i
8 3 (0.65%) Oracle EBS
8 3 (0.65%) Oracle EBS R12
8 3 (0.65%) Oracle Financials
8 3 (0.65%) Oracle iProcurement
8 3 (0.65%) SAP IS-U
9 2 (0.44%) Magento
9 2 (0.44%) Sage 200
9 2 (0.44%) Sage CRM
9 2 (0.44%) Sage X3
Cloud Services
1 25 (5.45%) SaaS
2 18 (3.92%) Microsoft Azure
3 15 (3.27%) Office 365
4 8 (1.74%) Amazon AWS
5 7 (1.53%) Cloud Computing
6 6 (1.31%) Force.com
6 6 (1.31%) Heroku
7 3 (0.65%) IaaS
7 3 (0.65%) PaaS
8 1 (0.22%) MailChimp
8 1 (0.22%) Pure360
Communications & Networking
1 14 (3.05%) Extranet
2 11 (2.40%) Asterisk PBX
3 10 (2.18%) Intranet
3 10 (2.18%) WAN
4 9 (1.96%) LAN
4 9 (1.96%) VoIP
5 6 (1.31%) Unified Communications
6 4 (0.87%) Internet
7 3 (0.65%) VPN
8 2 (0.44%) CTI
8 2 (0.44%) DNS
8 2 (0.44%) Firewall
9 1 (0.22%) 3G
9 1 (0.22%) BGP
9 1 (0.22%) DHCP
9 1 (0.22%) Ethernet
9 1 (0.22%) FTP
9 1 (0.22%) MPLS
9 1 (0.22%) OSPF
9 1 (0.22%) TCP/IP
Database & Business Intelligence
1 78 (16.99%) SQL Server
2 32 (6.97%) SQL Server Reporting Services
3 16 (3.49%) Relational Database
4 15 (3.27%) SQL Server Integration Services
5 13 (2.83%) Data Warehouse
5 13 (2.83%) SAP BW
6 12 (2.61%) BusinessObjects
7 11 (2.40%) SAP BI
8 10 (2.18%) QlikView
9 9 (1.96%) SQL Server 2012
10 8 (1.74%) SQL Server Analysis Services
11 7 (1.53%) SQL Server 2008
12 6 (1.31%) RDBMS
13 5 (1.09%) GIS
13 5 (1.09%) Power BI
14 3 (0.65%) Crystal Reports
14 3 (0.65%) MySQL
14 3 (0.65%) SQL Server 2005
15 2 (0.44%) Base SAS
15 2 (0.44%) Microsoft Analysis Services
Development Applications
1 14 (3.05%) Visual Studio
2 8 (1.74%) Team Foundation Server
3 4 (0.87%) Git (software)
4 3 (0.65%) PowerBuilder
5 2 (0.44%) LoadRunner
5 2 (0.44%) SoapUI
6 1 (0.22%) Ant
6 1 (0.22%) CruiseControl
6 1 (0.22%) Eclipse
6 1 (0.22%) JMeter
6 1 (0.22%) MSBuild
6 1 (0.22%) NUnit
6 1 (0.22%) Talend Open Studio
General
1 79 (17.21%) Finance
2 40 (8.71%) Retail
3 31 (6.75%) Marketing
4 22 (4.79%) Manufacturing
5 18 (3.92%) Local Government
6 17 (3.70%) Automotive
7 16 (3.49%) Billing
8 10 (2.18%) Telecoms
9 9 (1.96%) Advertising
9 9 (1.96%) Pharmaceutical
10 7 (1.53%) Legal
11 5 (1.09%) Aerospace
11 5 (1.09%) Back Office
12 4 (0.87%) Publishing
13 3 (0.65%) Law
14 1 (0.22%) Banking
Job Titles
1 124 (27.02%) Analyst
2 87 (18.95%) Developer
3 84 (18.30%) Architect
4 67 (14.60%) Consultant
5 50 (10.89%) Business Analyst
6 45 (9.80%) Project Manager
7 42 (9.15%) CRM Architect
8 37 (8.06%) Solutions Architect
9 24 (5.23%) Dynamics CRM Architect
10 22 (4.79%) Applications Support
11 19 (4.14%) Implementation Manager
11 19 (4.14%) Implementation Project Manager
11 19 (4.14%) Project Implementation Manager
11 19 (4.14%) Software Project Manager
11 19 (4.14%) Support Analyst
12 18 (3.92%) Software Manager
13 17 (3.70%) .NET Developer
13 17 (3.70%) CRM Consultant
13 17 (3.70%) Microsoft Developer
13 17 (3.70%) Senior Analyst
Libraries, Frameworks & Software Standards
1 99 (21.57%) .NET
2 40 (8.71%) ASP.NET
3 29 (6.32%) HTML
4 23 (5.01%) CSS
4 23 (5.01%) Web Services
5 20 (4.36%) jQuery
6 18 (3.92%) XML
7 15 (3.27%) AngularJS
8 14 (3.05%) .NET Framework
9 13 (2.83%) WCF
10 12 (2.61%) ASP.NET MVC
11 10 (2.18%) Entity Framework
12 7 (1.53%) Ajax
12 7 (1.53%) Middleware
12 7 (1.53%) SOAP
12 7 (1.53%) Visualforce
13 6 (1.31%) LAMP
14 5 (1.09%) KnockoutJS
14 5 (1.09%) LINQ
14 5 (1.09%) WPF
Miscellaneous
1 36 (7.84%) Computer Science
2 27 (5.88%) Analytical Skills
3 24 (5.23%) Enterprise Software
4 21 (4.58%) Management Information System
5 19 (4.14%) Mobile App
6 17 (3.70%) Data Centre
7 14 (3.05%) Smart Meter
7 14 (3.05%) VLE
8 12 (2.61%) e-Learning
8 12 (2.61%) User Experience
9 8 (1.74%) Video Conferencing
10 7 (1.53%) Social Media
11 6 (1.31%) Mobile Computing
12 5 (1.09%) Data Structures
12 5 (1.09%) Mathematics
12 5 (1.09%) NHS
12 5 (1.09%) Taxonomies
13 4 (0.87%) Driving Licence
14 3 (0.65%) Algorithms
14 3 (0.65%) Replication
Operating Systems
1 26 (5.66%) Windows
2 18 (3.92%) Windows 7
3 9 (1.96%) Windows Server
4 8 (1.74%) Windows 10
5 7 (1.53%) Windows Server 2008
6 5 (1.09%) Linux
7 4 (0.87%) Android
8 3 (0.65%) Windows Server 2003
8 3 (0.65%) Windows XP
9 2 (0.44%) Apple iOS
9 2 (0.44%) Unix
9 2 (0.44%) Windows 8
10 1 (0.22%) Windows 2000
Processes & Methodologies
1 77 (16.78%) Agile Software Development
2 73 (15.90%) ERP
3 68 (14.81%) Project Management
4 67 (14.60%) Business Intelligence
5 63 (13.73%) Stakeholder Management
6 44 (9.59%) Business Analysis
7 38 (8.28%) Migration
7 38 (8.28%) Waterfall
8 34 (7.41%) PRINCE2
9 33 (7.19%) Change Management
10 32 (6.97%) Data Management
11 29 (6.32%) TOGAF
12 26 (5.66%) MVC
12 26 (5.66%) Time Management
13 23 (5.01%) Analytics
13 23 (5.01%) Enterprise Architecture
13 23 (5.01%) Service Delivery
14 22 (4.79%) Data Migration
14 22 (4.79%) Presales
15 19 (4.14%) User Acceptance Testing
Programming Languages
1 106 (23.09%) SQL
2 71 (15.47%) C#
3 39 (8.50%) JavaScript
4 24 (5.23%) Java
5 13 (2.83%) VB
6 12 (2.61%) T-SQL
6 12 (2.61%) VB.NET
7 11 (2.40%) C
7 11 (2.40%) PHP
8 7 (1.53%) ABAP
8 7 (1.53%) Apex Code
8 7 (1.53%) PowerShell
9 6 (1.31%) VBA
10 2 (0.44%) C++
10 2 (0.44%) X++
11 1 (0.22%) Delphi
11 1 (0.22%) Perl
11 1 (0.22%) PL/SQL
11 1 (0.22%) Python
Qualifications
1 55 (11.98%) Degree
2 17 (3.70%) Microsoft Certification
3 13 (2.83%) ISEB
4 11 (2.40%) PRINCE2 Certification
5 5 (1.09%) Security Cleared
6 3 (0.65%) ISTQB
7 2 (0.44%) CISM
7 2 (0.44%) CISSP
7 2 (0.44%) MCSD
7 2 (0.44%) MCSE
8 1 (0.22%) CCDP
8 1 (0.22%) CCIE
8 1 (0.22%) CCIP
8 1 (0.22%) CCNP
8 1 (0.22%) CCSP
8 1 (0.22%) CISA
8 1 (0.22%) Cisco Certification
8 1 (0.22%) MCSA
8 1 (0.22%) Postgraduate
8 1 (0.22%) SAP Certification
Quality Assurance & Compliance
1 9 (1.96%) SLA
2 3 (0.65%) ISO/IEC 27001
2 3 (0.65%) QA
3 2 (0.44%) Data Quality
4 1 (0.22%) COBIT
4 1 (0.22%) PCI DSS
System Software
1 16 (3.49%) Active Directory
2 3 (0.65%) Hyper-V
2 3 (0.65%) XenApp
3 2 (0.44%) Citrix Presentation Server
4 1 (0.22%) Terminal Services
Systems Management
1 3 (0.65%) Opscode Chef
1 3 (0.65%) Puppet
2 2 (0.44%) HP Quality Center
3 1 (0.22%) Cacti
3 1 (0.22%) FlexNet
3 1 (0.22%) FortiGate
3 1 (0.22%) SCCM
3 1 (0.22%) WebSphere Cast Iron
Vendors
1 149 (32.46%) Microsoft
2 59 (12.85%) SAP
3 31 (6.75%) Salesforce.com
4 26 (5.66%) Oracle
5 12 (2.61%) Pegasus
6 9 (1.96%) Sage
6 9 (1.96%) Siebel
7 7 (1.53%) Citrix
8 5 (1.09%) Facebook
8 5 (1.09%) Sun
8 5 (1.09%) Twitter
9 4 (0.87%) JDA
9 4 (0.87%) Kronos
9 4 (0.87%) Meridio
9 4 (0.87%) Oneserve
9 4 (0.87%) RedPrairie
9 4 (0.87%) T-Plan
10 3 (0.65%) Apple
10 3 (0.65%) Sitecore
10 3 (0.65%) Veeam
Evesham, Worcestershire
Oscar
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Timothy James Consulting Ltd
Salary: £45k - 50k per year
Posted: Yesterday
Solihull, West Midlands (County)
Miller Maxwell Ltd
Salary: From £45,000 to £50,000 per annum
Posted: Yesterday
Coventry, birmingham, Midlands, Warwick...
Dynamic Nation
Salary: £35,000 - £60,000 per year
Posted: 2 days ago
Coventry, birmingham, Midlands, Warwick...
Dynamic Nation
Salary: £35,000 - £60,000 per year
Posted: 2 days ago
Coventry, birmingham, Midlands, Warwick...
Dynamic Nation
Salary: £35,000 - £60,000 per year
Posted: 2 days ago
Birmingham, West Midlands (County)
Erin Associates
Salary: £29000 - £30000 per annum + Excellent benefits package
Posted: 2 days ago
Birmingham
Robert Walters Technology - Philip Morris
Salary: Benefits
Posted: 2 days ago
Worcester, Worcestershire
EasyWebRecruitment.com
Salary: £40,000 to £45,000
Posted: 2 days ago
Birmingham, West Midlands (County)
Nigel Frank International Ltd
Salary: £42000 - £60000 per annum + car, bonus, gym, certifications
Posted: 3 days ago
Birmingham, West Midlands (County)
Colossus Associates
Salary: £25000 - £35000 per annum, Benefits 0
Posted: 3 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: Market Rate Circa £300-£400
Posted: 3 days ago
West Midlands
Nigel Frank International Ltd
Salary: £50000 - £55000 per annum + OTE £20,000 +
Posted: 4 days ago
Lichfield, Staffordshire
Spring Technology
Salary: £40000.00 - £55000.00 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
Net Talent
Salary: £20000 - £30000 per annum + competitive benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £45000 - £50000 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 4 days ago
Solihull
Capita plc
Posted: 5 days ago
West Midlands
Nigel Frank International Ltd
Posted: 5 days ago
Coventry, West Midlands (County)
The Bridge Ltd
Salary: Unspecified Market Rate
Posted: 5 days ago
Leamington Spa, Warwickshire
Senitor Associates
Salary: £36000 - £38000 per annum + Benefits
Posted: 5 days ago
Coventry, West Midlands (County)
The Bridge Ltd
Salary: Unspecified Market Rate
Posted: 5 days ago
Walsall, West Midlands (County)
Oscar
Salary: £35000 per annum
Posted: 6 days ago
Birmingham
Hays Specialist Recruitment
Salary: £20000 - £26000 per annum + OTE £35k
Posted: 9 days ago
Sutton Coldfield
Recruitment Genius Ltd
Salary: £18000 - £20000 per annum
Posted: 9 days ago
Birmingham
Applause IT Ltd
Salary: £22000 - £26000 per annum + benefits!
Posted: 10 days ago
London, Reading, birmingham, manchester
Dynamic Nation
Salary: £60,000 - £80,000 per year
Posted: 10 days ago
West Midlands
Nigel Frank International Ltd
Posted: 11 days ago
West Midlands
Nigel Frank International Ltd
Posted: 11 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £54285 per annum + 40d Hol+Final Sal Pen+Health
Posted: 11 days ago