The table below looks at the statistics for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
England / West Midlands
Rank 57 60 50
Rank change year-on-year
+3 -10
Permanent jobs citing CRM 193 242 255
As % of all permanent IT jobs located in the West Midlands 4.17% 4.08% 5.02%
As % of the Processes & Methodologies category 4.64% 4.63% 6.01%
Number of salaries quoted 145 176 229
Median salary £42,500 £47,500 £45,000
Median salary % change year-on-year
-10.52% +5.55%
90% offered a salary of more than £21,400 £30,500 £27,500
10% offered a salary of more than £57,500 £70,000 £65,750
UK excluding London median salary £44,533 £43,486 £45,000
% change year-on-year
+2.40% -3.36%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4159 5231 4245
As % of all permanent IT jobs located in the West Midlands 89.81% 88.24% 83.58%
Number of salaries quoted 3329 4297 3564
Median salary £42,500 £43,974 £42,500
Median salary % change year-on-year
-3.35% +3.46%
90% offered a salary of more than £28,500 £30,000 £27,850
10% offered a salary of more than £60,000 £65,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

CRM
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 25 February 2017.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -6 92 £42,500 -10.52% 10
Coventry -3 31 £42,500 -15.00% 4
Staffordshire +9 14 £37,000 -13.95%
Worcestershire +1 12 £30,000 -14.28% 1
Warwickshire +24 10 £50,000 -9.09% 1
Shropshire +1 9 £30,000 -44.18% 2
Solihull -14 7 £42,500 -10.52%
Wolverhampton +9 2 - -
Stourbridge - 2 £45,000 -
Walsall +10 1 £40,000 +5.96%
Dudley - 1 £40,000 -
Halesowen - 1 £26,000 - 7
Sutton Coldfield - 1 £42,500 -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 25 February 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for CRM.

1 203 (39.11%) Microsoft
2 145 (27.94%) Agile Software Development
3 144 (27.75%) Dynamics CRM
4 134 (25.82%) .NET
5 130 (25.05%) SQL
5 130 (25.05%) Finance
6 122 (23.51%) C#
7 117 (22.54%) JavaScript
8 110 (21.19%) SQL Server
9 105 (20.23%) MS Excel
10 97 (18.69%) Microsoft Azure
11 84 (16.18%) HTML
12 83 (15.99%) ERP
13 82 (15.80%) SharePoint
14 75 (14.45%) Business Intelligence
14 75 (14.45%) SAP
15 73 (14.07%) MS Office
16 71 (13.68%) Project Management
17 65 (12.52%) MVC
18 64 (12.33%) ASP.NET
18 64 (12.33%) Continuous Improvement
19 59 (11.37%) Salesforce.com
20 58 (11.18%) Scrum
20 58 (11.18%) Marketing
21 57 (10.98%) Degree
21 57 (10.98%) Visual Studio
22 55 (10.60%) CSS
23 54 (10.40%) Stakeholder Management
24 53 (10.21%) Amazon AWS
25 51 (9.83%) TDD

CRM
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (15.80%) SharePoint
2 35 (6.74%) CMS
3 25 (4.82%) BizTalk Server
4 14 (2.70%) SharePoint Server
5 9 (1.73%) SAS
6 6 (1.16%) IIS
7 4 (0.77%) WordPress
8 3 (0.58%) Apache
8 3 (0.58%) MS Exchange
8 3 (0.58%) Umbraco
9 2 (0.39%) NetWeaver
9 2 (0.39%) SharePoint 2010
9 2 (0.39%) SharePoint 2013
9 2 (0.39%) WebSphere
10 1 (0.19%) Adobe Experience Manager
10 1 (0.19%) Drupal
10 1 (0.19%) EPiServer
10 1 (0.19%) Exchange Server 2010
10 1 (0.19%) nginx
10 1 (0.19%) Skype for Business
Applications
1 105 (20.23%) MS Excel
2 73 (14.07%) MS Office
3 14 (2.70%) MS PowerPoint
3 14 (2.70%) MS Visio
4 3 (0.58%) MS Project
4 3 (0.58%) Photoshop
5 1 (0.19%) Adobe Illustrator
5 1 (0.19%) InfoPath
5 1 (0.19%) SPSS
Business Applications
1 144 (27.75%) Dynamics CRM
2 35 (6.74%) Dynamics AX
3 22 (4.24%) Salesforce.com CRM
4 19 (3.66%) SAP BPC
5 14 (2.70%) Sentinel
6 10 (1.93%) Sage 200
7 9 (1.73%) SAP ERP
8 7 (1.35%) Dynamics NAV
8 7 (1.35%) SAP CRM
9 6 (1.16%) SAP MM
10 5 (0.96%) NetSuite
10 5 (0.96%) SAP SD
11 4 (0.77%) SAP IS-U
12 3 (0.58%) SAP Business One
13 2 (0.39%) BPCS
13 2 (0.39%) Dynamics GP
13 2 (0.39%) Magento
13 2 (0.39%) Oracle ERP
13 2 (0.39%) Payment Gateway
13 2 (0.39%) Sage CRM
Cloud Services
1 97 (18.69%) Microsoft Azure
2 53 (10.21%) Amazon AWS
3 44 (8.48%) Office 365
4 42 (8.09%) IaaS
5 35 (6.74%) PaaS
6 20 (3.85%) Amazon EC2
7 17 (3.28%) SaaS
8 9 (1.73%) Force.com
9 7 (1.35%) Cloud Computing
10 6 (1.16%) Heroku
11 4 (0.77%) Google Analytics
12 2 (0.39%) GitHub
13 1 (0.19%) Yammer
Communications & Networking
1 12 (2.31%) Intranet
2 2 (0.39%) LAN
2 2 (0.39%) SMS
2 2 (0.39%) Unified Communications
2 2 (0.39%) WAN
2 2 (0.39%) Wireless
3 1 (0.19%) ISDN
3 1 (0.19%) Skype
3 1 (0.19%) VoIP
Database & Business Intelligence
1 110 (21.19%) SQL Server
2 45 (8.67%) MySQL
3 32 (6.17%) SQL Server Reporting Services
4 27 (5.20%) Data Warehouse
5 26 (5.01%) BusinessObjects
6 24 (4.62%) SAP BW
7 20 (3.85%) DB2
8 19 (3.66%) SAP HANA
9 17 (3.28%) Relational Database
10 13 (2.50%) Big Data
11 12 (2.31%) Crystal Reports
12 11 (2.12%) SQL Server 2008
12 11 (2.12%) SQL Server Integration Services
13 10 (1.93%) SQL Server Analysis Services
14 7 (1.35%) Amazon Redshift
14 7 (1.35%) Apache Cassandra
14 7 (1.35%) Data Mining
14 7 (1.35%) MongoDB
14 7 (1.35%) NoSQL
14 7 (1.35%) PostgreSQL
Development Applications
1 57 (10.98%) Visual Studio
2 36 (6.94%) Git (software)
3 17 (3.28%) Team Foundation Server
4 13 (2.50%) Moq
5 9 (1.73%) Jenkins
6 8 (1.54%) Octopus Deploy
7 7 (1.35%) Visual Studio Code
8 6 (1.16%) Talend Open Studio
9 5 (0.96%) LSMW
10 4 (0.77%) JIRA
10 4 (0.77%) Visual Studio Team System
10 4 (0.77%) Visual Studio Tools for Office
11 3 (0.58%) JIRA Agile
12 2 (0.39%) Atlassian Bamboo
12 2 (0.39%) Selenium
12 2 (0.39%) Travis CI
13 1 (0.19%) Ant
13 1 (0.19%) Eclipse
13 1 (0.19%) NUnit
13 1 (0.19%) TeamCity
General
1 130 (25.05%) Finance
2 58 (11.18%) Marketing
3 48 (9.25%) Retail
4 44 (8.48%) Manufacturing
5 33 (6.36%) Automotive
6 31 (5.97%) Advertising
7 24 (4.62%) Publishing
8 17 (3.28%) Local Government
9 15 (2.89%) Billing
10 14 (2.70%) Pharmaceutical
11 9 (1.73%) Back Office
12 7 (1.35%) Games
13 6 (1.16%) Aerospace
14 4 (0.77%) Telecoms
15 3 (0.58%) Mandarin Language
16 2 (0.39%) Financial Institution
17 1 (0.19%) French Language
17 1 (0.19%) German Language
17 1 (0.19%) Legal
Job Titles
1 159 (30.64%) Developer
2 85 (16.38%) Analyst
3 59 (11.37%) Consultant
4 50 (9.63%) Architect
5 45 (8.67%) Solutions Architect
6 43 (8.29%) C# Developer
7 40 (7.71%) .NET Developer
8 35 (6.74%) Senior Developer
9 32 (6.17%) C# .NET Developer
10 30 (5.78%) Business Analyst
10 30 (5.78%) Project Manager
11 24 (4.62%) CRM Developer
11 24 (4.62%) SAP Developer
12 22 (4.24%) Software Developer
13 21 (4.05%) Development Manager
13 21 (4.05%) IT Manager
14 20 (3.85%) Web Developer
15 19 (3.66%) Business Intelligence Developer
15 19 (3.66%) SAP BW Developer
16 18 (3.47%) JavaScript Developer
Libraries, Frameworks & Software Standards
1 134 (25.82%) .NET
2 84 (16.18%) HTML
3 64 (12.33%) ASP.NET
4 55 (10.60%) CSS
5 44 (8.48%) .NET Framework
6 40 (7.71%) XML
7 37 (7.13%) SOAP
8 36 (6.94%) Web Services
9 35 (6.74%) jQuery
10 34 (6.55%) AngularJS
11 32 (6.17%) ASP.NET MVC
12 28 (5.39%) HTML5
13 25 (4.82%) Entity Framework
13 25 (4.82%) REST
14 20 (3.85%) Visualforce
15 19 (3.66%) WCF
16 15 (2.89%) KnockoutJS
17 13 (2.50%) JSON
17 13 (2.50%) Velocity
18 11 (2.12%) ASP.NET Web API
Miscellaneous
1 37 (7.13%) Analytical Skills
2 36 (6.94%) Data Centre
3 34 (6.55%) Management Information System
4 31 (5.97%) NHS
5 27 (5.20%) Computer Science
6 26 (5.01%) Public Cloud
7 22 (4.24%) User Experience
8 20 (3.85%) CMDB
9 18 (3.47%) PMI
10 16 (3.08%) Data Protection Act
10 16 (3.08%) Mobile App
11 13 (2.50%) Smart Meter
12 12 (2.31%) Social Media
13 11 (2.12%) e-Learning
13 11 (2.12%) Freedom of Information
14 8 (1.54%) W3C
15 6 (1.16%) Algorithms
15 6 (1.16%) EPoS
16 5 (0.96%) Data Structures
16 5 (0.96%) Virtual Team
Operating Systems
1 27 (5.20%) Windows
2 24 (4.62%) Linux
3 13 (2.50%) Android
4 12 (2.31%) Apple iOS
5 10 (1.93%) Windows Server
6 6 (1.16%) Windows Server 2008
7 5 (0.96%) Windows Server 2012
8 4 (0.77%) Windows 7
9 3 (0.58%) Windows 8
10 1 (0.19%) Mac OS
10 1 (0.19%) Windows Server 2003
Processes & Methodologies
1 145 (27.94%) Agile Software Development
2 83 (15.99%) ERP
3 75 (14.45%) Business Intelligence
4 71 (13.68%) Project Management
5 65 (12.52%) MVC
6 64 (12.33%) Continuous Improvement
7 58 (11.18%) Scrum
8 54 (10.40%) Stakeholder Management
9 51 (9.83%) TDD
10 49 (9.44%) ITIL
11 46 (8.86%) PRINCE2
11 46 (8.86%) SDLC
12 45 (8.67%) Data Management
13 44 (8.48%) Line Management
14 41 (7.90%) Mentoring
14 41 (7.90%) TOGAF
15 40 (7.71%) Presales
16 37 (7.13%) Business Development
16 37 (7.13%) Service Delivery
17 36 (6.94%) E-Commerce
Programming Languages
1 130 (25.05%) SQL
2 122 (23.51%) C#
3 117 (22.54%) JavaScript
4 27 (5.20%) PowerShell
5 23 (4.43%) Java
6 20 (3.85%) Apex Code
7 17 (3.28%) ABAP
7 17 (3.28%) PHP
8 14 (2.70%) VB.NET
9 11 (2.12%) T-SQL
10 8 (1.54%) Python
11 7 (1.35%) C++
12 6 (1.16%) C
12 6 (1.16%) VB
13 4 (0.77%) SAPscript
14 3 (0.58%) F#
15 2 (0.39%) ES6
15 2 (0.39%) UniBasic
15 2 (0.39%) VBA
16 1 (0.19%) SOQL
Qualifications
1 57 (10.98%) Degree
2 39 (7.51%) PMI Certification
3 34 (6.55%) ISEB
4 24 (4.62%) PMP
5 21 (4.05%) Security Cleared
6 19 (3.66%) SC Cleared
7 18 (3.47%) PRINCE2 Practitioner
8 14 (2.70%) CEH
8 14 (2.70%) CISM
8 14 (2.70%) CISMP
8 14 (2.70%) CISSP
8 14 (2.70%) CRISC
9 12 (2.31%) ISTQB
10 6 (1.16%) PRINCE2 Certification
11 4 (0.77%) Microsoft Certification
12 1 (0.19%) BC Cleared
12 1 (0.19%) DV Cleared
12 1 (0.19%) ITIL Certification
12 1 (0.19%) MCP
12 1 (0.19%) MCSE
Quality Assurance & Compliance
1 19 (3.66%) QA
2 17 (3.28%) ISO/IEC 27001
3 14 (2.70%) Cyber Essentials
3 14 (2.70%) Cyber Essentials PLUS
3 14 (2.70%) GPG13
3 14 (2.70%) HMG Security Policy Framework
3 14 (2.70%) PCI DSS
3 14 (2.70%) RMADS
4 13 (2.50%) Data Quality
5 10 (1.93%) ISO 9001
6 9 (1.73%) SLA
7 5 (0.96%) PMO
8 1 (0.19%) BS7666
System Software
1 27 (5.20%) VMware Infrastructure
2 20 (3.85%) Virtual Machines
3 14 (2.70%) Docker
4 3 (0.58%) XenApp
5 2 (0.39%) Active Directory
Systems Management
1 22 (4.24%) Opscode Chef
1 22 (4.24%) Puppet
2 20 (3.85%) SCVMM
3 2 (0.39%) Systems Management Server (SMS)
4 1 (0.19%) HP Quality Center
4 1 (0.19%) Nagios
4 1 (0.19%) SCCM
Vendors
1 203 (39.11%) Microsoft
2 75 (14.45%) SAP
3 59 (11.37%) Salesforce.com
4 39 (7.51%) Oracle
5 32 (6.17%) Citrix
5 32 (6.17%) VMware
6 28 (5.39%) Cisco
7 27 (5.20%) HP
8 23 (4.43%) IBM
8 23 (4.43%) Tableau
9 21 (4.05%) NetApp
10 20 (3.85%) BMC
10 20 (3.85%) CheckPoint
10 20 (3.85%) EMC
10 20 (3.85%) Juniper
11 18 (3.47%) Sage
12 15 (2.89%) ServiceNow
13 9 (1.73%) Epicor
13 9 (1.73%) Infor
14 8 (1.54%) MuleSoft
Birmingham
Nigel Frank International
Posted: 22 hours ago
Halesowen, West Midlands (County)
Lewis Paige
Salary: £30000 per annum
Posted: 23 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum
Posted: Yesterday
Birmingham
Nigel Frank International
Posted: 4 days ago
Coventry, West Midlands (County)
Global Technology Solutions Ltd
Salary: £22000 per annum + £8000 commission
Posted: 2 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £40000 - £45000 per annum + benefits (inc flexi hrs)
Posted: 17 hours ago
Birmingham
Intouch Games Ltd
Salary: £0 - £35,000 per year
Posted: 3 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £25000 - £35000 per annum + benefits (inc flexi hrs)
Posted: 2 days ago
Birmingham, West Midlands (County)
onezeero.
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Telford, Shropshire
ISL
Salary: £25000 - £35000 per annum + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Verticality Ltd
Salary: to £45k DOE + Benefits
Posted: 2 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £20000 - £25000 per annum + benefits (inc flexi hrs)
Posted: 18 hours ago
Birmingham
Ampersand Consulting
Salary: £55000 - £60000 per annum + Fantastic Benefits
Posted: 5 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £23000 - £26000 per annum + benefits (inc flexi hrs)
Posted: 19 hours ago
Halesowen, West Midlands (County)
In touch games
Salary: £20000 - £30000 per annum + benefits (inc flexi hrs)
Posted: 18 hours ago
West Midlands
Washington Frank
Salary: £35500 - £48500 per annum + Car, Bonus, Pension
Posted: 8 days ago
Warwickshire
Certes Computing Ltd
Salary: £50000 - £60000 per annum + Car/Allowance
Posted: 4 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £25000 - £30000 per annum + benefits (inc flexi hrs)
Posted: Yesterday
Kidderminster
Applause IT Ltd
Salary: £25000 - £35000 per annum
Posted: 14 days ago
Birmingham, West Midlands (County)
Montash
Salary: £60000 - £80000 per annum
Posted: 4 days ago
Coventry
Cognitive Group Ltd
Salary: £60000 - £65000 per annum + Benefits
Posted: 14 days ago
Coventry, West Midlands (County)
Leidos
Posted: 17 days ago
Lilleshall, Shropshire
British Gymnastics
Posted: 16 days ago
Coventry, UK
Leidos
Posted: 20 days ago
Birmingham
Guru Careers
Salary: 23000-30000 Per Annum DOE + Benefits
Posted: 19 days ago