The table below looks at the statistics for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 64 37 72
Rank change year-on-year
-27 +35
Permanent jobs citing CRM 207 292 173
As % of all permanent IT jobs located in the West Midlands 3.64% 5.43% 3.17%
As % of the Processes & Methodologies category 4.29% 6.78% 4.00%
Number of salaries quoted 170 229 152
Average salary £44,500 £42,350 £42,500
Average salary % change year-on-year
+5.07% -0.35%
90% offered a salary of more than £25,100 £30,000 £27,500
10% offered a salary of more than £69,750 £70,000 £52,950
UK excluding London average salary £42,500 £42,500 £42,500
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4820 4304 4322
As % of all permanent IT jobs located in the West Midlands 84.77% 80.10% 79.32%
Number of salaries quoted 3928 3562 3659
Average salary £42,500 £42,250 £41,000
Average salary % change year-on-year
+0.59% +3.04%
90% offered a salary of more than £27,500 £28,891 £26,500
10% offered a salary of more than £62,500 £60,000 £66,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

CRM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 31 August 2015.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -28 72 £50,000 +17.64% 26
Coventry +6 40 £43,250 -30.80% 4
Staffordshire +19 30 £41,500 +3.75% 6
Warwickshire -4 18 £21,750 -46.95% 2
Walsall +5 8 £45,000 +1.69%
Shropshire -2 7 £65,000 +111.45% 3
Solihull -13 4 £50,000 +50.37% 1
Worcestershire -11 2 £42,500 -15.21% 1
Dudley -1 1 £27,500 +22.22%
Wolverhampton -13 1 £22,500 -30.76%
Brierley Hill - 1 £27,500 -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 31 August 2015, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 135 (31.47%) Microsoft
2 124 (28.90%) .NET
3 106 (24.71%) Dynamics CRM
4 102 (23.78%) C#
5 93 (21.68%) SQL
6 85 (19.81%) Finance
7 84 (19.58%) SAP
8 83 (19.35%) ERP
9 78 (18.18%) Project Management
10 77 (17.95%) Agile Software Development
11 72 (16.78%) SQL Server
12 58 (13.52%) Business Intelligence
13 57 (13.29%) JavaScript
14 55 (12.82%) HTML
15 54 (12.59%) ASP.NET
15 54 (12.59%) SharePoint
15 54 (12.59%) Stakeholder Management
16 51 (11.89%) Marketing
17 47 (10.96%) MS Excel
18 44 (10.26%) MVC
18 44 (10.26%) Analytics
18 44 (10.26%) Analytical Skills
19 40 (9.32%) Retail
20 37 (8.62%) Windows
21 32 (7.46%) ASP.NET MVC
21 32 (7.46%) CSS
21 32 (7.46%) Change Management
22 29 (6.76%) ITIL
22 29 (6.76%) Degree
23 28 (6.53%) Business Analysis

CRM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 31 August 2015, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 54 (12.59%) SharePoint
2 22 (5.13%) CMS
3 13 (3.03%) IIS
4 11 (2.56%) BizTalk Server
5 9 (2.10%) SAS
6 8 (1.86%) MS Exchange
6 8 (1.86%) SharePoint 2010
7 6 (1.40%) Umbraco
8 3 (0.70%) WorkSite
8 3 (0.70%) SharePoint Server
8 3 (0.70%) OpenEdge
8 3 (0.70%) NetWeaver
8 3 (0.70%) Exchange Server 2000
8 3 (0.70%) SAP Portal
8 3 (0.70%) Moodle
8 3 (0.70%) SharePoint 2013
9 2 (0.47%) SugarCRM
9 2 (0.47%) Exchange Server 2007
10 1 (0.23%) WordPress
10 1 (0.23%) Joomla!
Applications
1 47 (10.96%) MS Excel
2 17 (3.96%) MS Office
3 6 (1.40%) MS Project
4 3 (0.70%) MS Visio
5 2 (0.47%) Photoshop
5 2 (0.47%) MS PowerPoint
6 1 (0.23%) SPSS
Business Applications
1 106 (24.71%) Dynamics CRM
2 26 (6.06%) SAP ERP
3 24 (5.59%) SAP CRM
4 7 (1.63%) SAP IS-U
4 7 (1.63%) SAP BPC
5 5 (1.17%) ResourceLink
6 4 (0.93%) Sage CRM
7 3 (0.70%) Oracle iProcurement
7 3 (0.70%) Oracle EBS R12
7 3 (0.70%) SAP HCM
7 3 (0.70%) SAP HR
7 3 (0.70%) SAP R/3
7 3 (0.70%) SAP FI
7 3 (0.70%) Oracle EBS
8 2 (0.47%) Oracle CRM
8 2 (0.47%) SAP SD
8 2 (0.47%) FRx
8 2 (0.47%) Infor CRM
8 2 (0.47%) Dynamics NAV
8 2 (0.47%) SAP SCM
Cloud Services
1 20 (4.66%) Office 365
2 12 (2.80%) Microsoft Azure
3 5 (1.17%) IaaS
4 4 (0.93%) Google Analytics
5 3 (0.70%) SaaS
5 3 (0.70%) PaaS
6 2 (0.47%) Amazon AWS
7 1 (0.23%) Force.com
7 1 (0.23%) Azure Active Directory
Communications & Networking
1 7 (1.63%) VPN
2 6 (1.40%) MPLS
3 5 (1.17%) Internet
4 4 (0.93%) VoIP
4 4 (0.93%) Ethernet
4 4 (0.93%) Firewall
5 3 (0.70%) 3G
5 3 (0.70%) VPLS
5 3 (0.70%) xDSL
5 3 (0.70%) WAN
5 3 (0.70%) OSPF
5 3 (0.70%) BGP
6 2 (0.47%) Kerberos
6 2 (0.47%) TCP/IP
6 2 (0.47%) Network Security
6 2 (0.47%) Cisco ICM
7 1 (0.23%) Wireless
7 1 (0.23%) HTTP
7 1 (0.23%) LDAP
7 1 (0.23%) LAN
Database & Business Intelligence
1 72 (16.78%) SQL Server
2 26 (6.06%) SQL Server Reporting Services
3 19 (4.43%) Relational Database
4 16 (3.73%) Data Warehouse
5 13 (3.03%) BusinessObjects
6 10 (2.33%) SQL Server 2008
7 9 (2.10%) SQL Server 2005
7 9 (2.10%) SQL Server Integration Services
7 9 (2.10%) SQL Server Analysis Services
8 8 (1.86%) SAP BW
8 8 (1.86%) MS Access
9 6 (1.40%) Data Mining
9 6 (1.40%) MySQL
10 5 (1.17%) Microsoft Analysis Services
10 5 (1.17%) Big Data
10 5 (1.17%) SQL Server 2012
11 4 (0.93%) Oracle BI EE
11 4 (0.93%) SAP BI
12 3 (0.70%) RDBMS
12 3 (0.70%) QlikView
Development Applications
1 17 (3.96%) Visual Studio
1 17 (3.96%) Team Foundation Server
2 3 (0.70%) NWDI
2 3 (0.70%) NWDS
2 3 (0.70%) Git (software)
3 2 (0.47%) Dreamweaver
4 1 (0.23%) HP UFT
4 1 (0.23%) LoadRunner
4 1 (0.23%) Visual Studio Team System
4 1 (0.23%) Talend Open Studio
4 1 (0.23%) VSS/SourceSafe
4 1 (0.23%) Oracle Forms
4 1 (0.23%) Eclipse
4 1 (0.23%) Ant
4 1 (0.23%) Hudson
General
1 85 (19.81%) Finance
2 51 (11.89%) Marketing
3 40 (9.32%) Retail
4 24 (5.59%) Manufacturing
5 17 (3.96%) Telecoms
6 13 (3.03%) Back Office
7 10 (2.33%) Banking
8 9 (2.10%) Advertising
8 9 (2.10%) Automotive
9 8 (1.86%) Billing
10 7 (1.63%) Games
11 6 (1.40%) Law
12 5 (1.17%) Local Government
13 4 (0.93%) Publishing
14 3 (0.70%) Legal
15 2 (0.47%) Front Office
15 2 (0.47%) German Language
16 1 (0.23%) Pharmaceutical
Job Titles
1 108 (25.17%) Developer
2 85 (19.81%) Analyst
3 75 (17.48%) Consultant
4 46 (10.72%) Business Analyst
5 45 (10.49%) Project Manager
6 42 (9.79%) Architect
7 37 (8.62%) CRM Consultant
8 33 (7.69%) CRM Developer
9 27 (6.29%) Solutions Architect
10 21 (4.90%) Support Analyst
10 21 (4.90%) Applications Support
11 19 (4.43%) C# Developer
12 18 (4.20%) .NET Developer
12 18 (4.20%) Dynamics CRM Developer
13 17 (3.96%) Senior Developer
14 16 (3.73%) Business Manager
14 16 (3.73%) Dynamics CRM Consultant
15 14 (3.26%) Management Consultant
16 13 (3.03%) Graduate
16 13 (3.03%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 124 (28.90%) .NET
2 55 (12.82%) HTML
3 54 (12.59%) ASP.NET
4 32 (7.46%) CSS
4 32 (7.46%) ASP.NET MVC
5 27 (6.29%) XML
6 23 (5.36%) WCF
7 22 (5.13%) jQuery
8 21 (4.90%) HTML5
9 20 (4.66%) AngularJS
10 17 (3.96%) .NET Framework
11 14 (3.26%) Web Services
11 14 (3.26%) Middleware
12 13 (3.03%) CSS3
12 13 (3.03%) Castle Windsor
12 13 (3.03%) Spring.NET
13 10 (2.33%) WPF
13 10 (2.33%) Hibernate
14 9 (2.10%) SAP Basis
14 9 (2.10%) ASP.NET Web Forms
Miscellaneous
1 44 (10.26%) Analytical Skills
2 23 (5.36%) Enterprise Software
3 17 (3.96%) Computer Science
4 14 (3.26%) IVR
5 13 (3.03%) Smart Meter
6 12 (2.80%) User Experience
7 9 (2.10%) Management Information System
7 9 (2.10%) E-Learning
8 7 (1.63%) Mobile App
8 7 (1.63%) Social Media
9 4 (0.93%) Statistics
9 4 (0.93%) Mathematics
10 3 (0.70%) Taxonomies
10 3 (0.70%) Replication
10 3 (0.70%) Smartcard
10 3 (0.70%) Blackberry
10 3 (0.70%) iPad
10 3 (0.70%) Data Extraction
10 3 (0.70%) iPhone
11 2 (0.47%) Data Integration
Operating Systems
1 37 (8.62%) Windows
2 18 (4.20%) Windows Server 2008
3 9 (2.10%) Windows 7
4 6 (1.40%) Windows XP
5 5 (1.17%) Linux
5 5 (1.17%) Windows 8
5 5 (1.17%) Windows Server 2003
6 4 (0.93%) Windows Server 2012
7 3 (0.70%) Windows 2000
8 2 (0.47%) UNIX
9 1 (0.23%) Android
9 1 (0.23%) Mac OS X
Processes & Methodologies
1 83 (19.35%) ERP
2 78 (18.18%) Project Management
3 77 (17.95%) Agile Software Development
4 58 (13.52%) Business Intelligence
5 54 (12.59%) Stakeholder Management
6 44 (10.26%) MVC
6 44 (10.26%) Analytics
7 32 (7.46%) Change Management
8 29 (6.76%) ITIL
9 28 (6.53%) Business Analysis
10 24 (5.59%) Programme Management
10 24 (5.59%) B2B
11 22 (5.13%) PRINCE2
11 22 (5.13%) Workflow
11 22 (5.13%) TDD
11 22 (5.13%) Business Process Mapping
12 21 (4.90%) User Acceptance Testing
13 20 (4.66%) Project Planning
14 18 (4.20%) E-Commerce
15 16 (3.73%) B2C
Programming Languages
1 102 (23.78%) C#
2 93 (21.68%) SQL
3 57 (13.29%) JavaScript
4 20 (4.66%) T-SQL
5 18 (4.20%) Java
6 13 (3.03%) VB.NET
7 10 (2.33%) ABAP
8 7 (1.63%) PowerShell
9 6 (1.40%) VBA
9 6 (1.40%) PHP
10 4 (0.93%) VB
11 3 (0.70%) C
11 3 (0.70%) Scala
12 2 (0.47%) X++
13 1 (0.23%) PHP5
13 1 (0.23%) AWK
13 1 (0.23%) VB6
13 1 (0.23%) PL/SQL
13 1 (0.23%) VBScript
13 1 (0.23%) Perl
Qualifications
1 29 (6.76%) Degree
2 15 (3.50%) Microsoft Certification
3 12 (2.80%) Security Cleared
4 8 (1.86%) SC Cleared
5 7 (1.63%) PRINCE2 Certification
5 7 (1.63%) PMP
5 7 (1.63%) PMI Certification
6 4 (0.93%) CCNP
6 4 (0.93%) CCIP
6 4 (0.93%) ISEB
6 4 (0.93%) Cisco Certification
7 3 (0.70%) CCIE
7 3 (0.70%) MCP
8 2 (0.47%) CCA
8 2 (0.47%) ISTQB
9 1 (0.23%) DV Cleared
9 1 (0.23%) MCSE
9 1 (0.23%) MCSA
Quality Assurance & Compliance
1 10 (2.33%) QA
2 5 (1.17%) SLA
3 1 (0.23%) Data Quality
System Software
1 14 (3.26%) Active Directory
2 6 (1.40%) Hyper-V
3 5 (1.17%) XenApp
4 3 (0.70%) Citrix Presentation Server
5 2 (0.47%) Terminal Services
6 1 (0.23%) VMware Infrastructure
Systems Management
1 4 (0.93%) Puppet
1 4 (0.93%) Opscode Chef
2 3 (0.70%) Cacti
2 3 (0.70%) Nagios
3 2 (0.47%) SCCM
3 2 (0.47%) SCOM
3 2 (0.47%) SCVMM
3 2 (0.47%) Cisco UCCE
3 2 (0.47%) Cisco CUCM
4 1 (0.23%) HP Quality Center
4 1 (0.23%) WebSphere Cast Iron
Vendors
1 135 (31.47%) Microsoft
2 84 (19.58%) SAP
3 22 (5.13%) Salesforce.com
4 18 (4.20%) Oracle
5 11 (2.56%) Sage
6 10 (2.33%) JDA
6 10 (2.33%) Pegasus
7 9 (2.10%) Citrix
7 9 (2.10%) Cisco
8 7 (1.63%) Apple
9 6 (1.40%) Adobe
9 6 (1.40%) VMware
9 6 (1.40%) Oneserve
10 4 (0.93%) RedPrairie
10 4 (0.93%) Remedy
10 4 (0.93%) Google
10 4 (0.93%) Alterian
10 4 (0.93%) Kronos
10 4 (0.93%) Lagan
11 3 (0.70%) Northgate
Birmingham, West Midlands (County)
Erin Associates
Salary: £30000 - £45000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Spring Technology
Salary: £35000.00 - £40000.00 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60K to 85K
Posted: 3 days ago
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £30000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60k - £90K + Bonus + Health + Pension
Posted: 4 days ago
Lichfield, Staffordshire
ReThink Recruitment
Salary: £16000 - £20000 per annum + Benefits
Posted: 5 days ago
Telford, Shropshire
Robert Walters
Salary: £35000 per annum
Posted: 5 days ago
Stratford-Upon-Avon, Warwickshire
Kyna Associates
Salary: £30000 - £34000 Per Annum plus benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Opus Recruitment Solutions Ltd
Salary: £50000 - £75000 per annum
Posted: 5 days ago
Tamworth, Staffordshire
Big Red Recruitment
Salary: £28500 per annum + training and excellent package
Posted: 6 days ago
Staffordshire
Exposed Solutions
Salary: £65000 - £75000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
The People Network
Salary: Bonus, Benefits, Stock
Posted: 6 days ago
Staffordshire
Uniting Ambition
Salary: £40k - 45k per year
Posted: 6 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £30000 - £50000 per annum + 12% BONUS + Benefits
Posted: 6 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £50000 - £55000 per annum + Bonus, Car!
Posted: 6 days ago
Solihull, West Midlands (County)
Erin Associates
Salary: £34000 - £35000 per annum + Bonus + Pension + Share options
Posted: 6 days ago
Birmingham, West Midlands (County)
Erin Associates
Salary: £34000 - £36000 per annum + Benefits
Posted: 6 days ago
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum + Bonus + Package
Posted: 6 days ago
Worcestershire
Nigel Frank International Limited - Newcastle
Salary: £25000 - £30000 per annum
Posted: 6 days ago
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £45000 - £60000 per annum + car, bonus, pension, health care
Posted: 7 days ago