The first table below looks at the demand for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 27 76 37
Rank change year-on-year
+49 -39
Permanent jobs citing CRM 337 178 260
As % of all permanent IT jobs located in the West Midlands 6.40% 3.21% 5.29%
As % of the Processes & Methodologies category 8.44% 4.18% 7.11%
Number of salaries quoted 275 158 204
Average salary £42,350 £45,000 £41,250
Average salary % change year-on-year
-5.88% +9.09%
90% offered a salary of more than £30,000 £25,500 £30,000
10% offered a salary of more than £65,000 £55,000 £68,750
UK excluding London average salary £42,500 £40,000 £42,500
% change year-on-year
+6.25% -5.88%
Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3993 4261 3659
As % of all permanent IT jobs located in the West Midlands 75.87% 76.73% 74.49%
Number of salaries quoted 3298 3599 3169
Average salary £41,000 £40,000 £39,000
Average salary % change year-on-year
+2.50% +2.56%
90% offered a salary of more than £28,500 £26,500 £27,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
CRM
England

CRM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 22 July 2014.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +18 146 £42,000 -6.66% 24
Coventry +35 36 £52,500 +50.00% 1
Warwickshire +29 30 £41,675 +4.18% 2
Solihull +17 30 £45,000 +5.88% 2
Worcestershire +19 20 £37,500 -
Staffordshire +2 16 £40,000 +32.23% 5
Walsall - 5 £44,250 -
West Bromwich - 4 - - 2
Shropshire 0 3 £35,000 +7.69%
Wolverhampton -2 3 £37,500 +10.29%
Dudley -1 1 £22,500 -51.87% 1
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 July 2014, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 189 (33.10%) Microsoft
2 171 (29.95%) .NET
2 171 (29.95%) Dynamics CRM
3 154 (26.97%) SQL
4 152 (26.62%) C#
5 114 (19.96%) SQL Server
6 111 (19.44%) Finance
7 99 (17.34%) SharePoint
7 99 (17.34%) Degree
8 95 (16.64%) SAP
9 93 (16.29%) HTML
10 85 (14.89%) MS Excel
11 77 (13.49%) SQL Server Reporting Services
12 72 (12.61%) JavaScript
13 71 (12.43%) E-Commerce
14 70 (12.26%) ASP.NET
15 68 (11.91%) XML
15 68 (11.91%) Business Intelligence
15 68 (11.91%) Retail
16 66 (11.56%) SAP CRM
17 59 (10.33%) CSS
17 59 (10.33%) Windows
18 55 (9.63%) Project Management
18 55 (9.63%) Marketing
19 53 (9.28%) ERP
19 53 (9.28%) Oracle
20 51 (8.93%) Agile Software Development
21 48 (8.41%) Web Services
22 46 (8.06%) SQL Server Integration Services
22 46 (8.06%) Security Cleared

CRM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 July 2014, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 99 (17.34%) SharePoint
2 23 (4.03%) CMS
3 20 (3.50%) BizTalk Server
4 16 (2.80%) WordPress
5 15 (2.63%) SharePoint Server
6 13 (2.28%) WebSphere
6 13 (2.28%) Drupal
7 11 (1.93%) SharePoint 2013
8 10 (1.75%) Apache Solr
9 9 (1.58%) Oracle Workflow
10 7 (1.23%) Tomcat
11 6 (1.05%) SharePoint 2010
12 5 (0.88%) MS Exchange
13 4 (0.70%) Lync
14 3 (0.53%) IIS
14 3 (0.53%) Sitefinity
15 2 (0.35%) Apache
16 1 (0.18%) SAS
16 1 (0.18%) SugarCRM
16 1 (0.18%) Exchange Server 2003
Applications
1 85 (14.89%) MS Excel
2 21 (3.68%) MS Office
3 8 (1.40%) MS Visio
4 7 (1.23%) Spreadsheet
5 5 (0.88%) Photoshop
5 5 (0.88%) MS Project
6 2 (0.35%) MS PowerPoint
7 1 (0.18%) SPSS
7 1 (0.18%) Adobe Captivate
Business Applications
1 171 (29.95%) Dynamics CRM
2 66 (11.56%) SAP CRM
3 20 (3.50%) Magento
4 14 (2.45%) Oracle EBS
5 13 (2.28%) Oracle EBS R12
6 10 (1.75%) Oracle iProcurement
7 6 (1.05%) SAP xRPM
7 6 (1.05%) Google Analytics
7 6 (1.05%) Line 500
8 5 (0.88%) SAP PM
8 5 (0.88%) SAP BPC
8 5 (0.88%) Sage 200
9 4 (0.70%) Oracle ERP
10 3 (0.53%) SAP SD
10 3 (0.53%) Dynamics NAV
10 3 (0.53%) SAP ERP
10 3 (0.53%) Pivotal CRM
10 3 (0.53%) Oracle Retail
11 2 (0.35%) Oracle iRecruitment
11 2 (0.35%) SAP Retail
Cloud Services
1 6 (1.05%) Office 365
2 1 (0.18%) SaaS
Communications & Networking
1 11 (1.93%) Wireless
1 11 (1.93%) Intranet
1 11 (1.93%) Internet
2 7 (1.23%) Wi-Fi
3 6 (1.05%) Extranet
4 5 (0.88%) MPLS
4 5 (0.88%) H.323
4 5 (0.88%) Cisco ICM
5 4 (0.70%) Unified Communications
5 4 (0.70%) DNS
6 2 (0.35%) Asterisk PBX
6 2 (0.35%) IP Telephony
6 2 (0.35%) Reverse Proxy
6 2 (0.35%) VoIP
6 2 (0.35%) WAN
6 2 (0.35%) Broadband
6 2 (0.35%) TCP/IP
7 1 (0.18%) Firewall
7 1 (0.18%) LAN
7 1 (0.18%) SMS
Database & Business Intelligence
1 114 (19.96%) SQL Server
2 77 (13.49%) SQL Server Reporting Services
3 46 (8.06%) SQL Server Integration Services
4 40 (7.01%) Data Warehouse
5 20 (3.50%) SQL Server 2008
6 18 (3.15%) SQL Server Analysis Services
7 17 (2.98%) SAP BW
8 16 (2.80%) Relational Database
8 16 (2.80%) MySQL
9 15 (2.63%) Oracle BI EE
10 12 (2.10%) Data Mart
11 10 (1.75%) Oracle BI Publisher
11 10 (1.75%) Data Mining
11 10 (1.75%) Oracle Reports
12 9 (1.58%) RDBMS
13 8 (1.40%) EDRMS
14 7 (1.23%) Crystal Reports
14 7 (1.23%) SQL Server 2012
14 7 (1.23%) Oracle Database
15 5 (0.88%) PostgreSQL
Development Applications
1 37 (6.48%) Visual Studio
2 11 (1.93%) Team Foundation Server
3 8 (1.40%) Git (software)
4 6 (1.05%) Visual Studio Team System
5 5 (0.88%) Rational Rose
6 4 (0.70%) Mercurial
6 4 (0.70%) Subversion
7 3 (0.53%) PhoneGap
8 2 (0.35%) LLBLGen Pro
8 2 (0.35%) NetAdvantage
9 1 (0.18%) Oracle Forms
9 1 (0.18%) ERwin
9 1 (0.18%) QuickTest Pro
9 1 (0.18%) Selenium
9 1 (0.18%) LSMW
General
1 111 (19.44%) Finance
2 68 (11.91%) Retail
3 55 (9.63%) Marketing
4 42 (7.36%) Advertising
5 40 (7.01%) Manufacturing
6 27 (4.73%) Billing
7 17 (2.98%) Telecoms
8 14 (2.45%) Banking
9 12 (2.10%) Back Office
10 8 (1.40%) Publishing
11 7 (1.23%) Corporate Banking
12 6 (1.05%) Legal
12 6 (1.05%) Automotive
13 5 (0.88%) Local Government
14 4 (0.70%) German Language
15 2 (0.35%) International Banking
15 2 (0.35%) Financial Institution
15 2 (0.35%) Law
16 1 (0.18%) Games
16 1 (0.18%) Aerospace
Job Titles
1 191 (33.45%) Developer
2 116 (20.32%) Analyst
3 83 (14.54%) Consultant
4 68 (11.91%) .NET Developer
5 54 (9.46%) Architect
6 53 (9.28%) C# Developer
7 46 (8.06%) Business Analyst
7 46 (8.06%) CRM Developer
8 44 (7.71%) Project Manager
9 40 (7.01%) C# .NET Developer
10 33 (5.78%) Junior
11 31 (5.43%) Junior Developer
12 29 (5.08%) CRM Analyst
13 28 (4.90%) Solutions Architect
14 27 (4.73%) CRM Consultant
15 26 (4.55%) ASP.NET Developer
16 24 (4.20%) Dynamics CRM Developer
17 23 (4.03%) CRM Architect
17 23 (4.03%) Web Developer
18 20 (3.50%) C# ASP.NET Developer
Libraries, Frameworks & Software Standards
1 171 (29.95%) .NET
2 93 (16.29%) HTML
3 70 (12.26%) ASP.NET
4 68 (11.91%) XML
5 59 (10.33%) CSS
6 48 (8.41%) Web Services
7 37 (6.48%) WCF
8 34 (5.95%) HTML5
9 30 (5.25%) jQuery
10 24 (4.20%) WPF
11 22 (3.85%) Silverlight
12 19 (3.33%) .NET Framework
13 18 (3.15%) SOAP
14 11 (1.93%) JSON
15 10 (1.75%) XHTML
15 10 (1.75%) Web Dynpro
16 9 (1.58%) J2EE
16 9 (1.58%) LINQ
17 8 (1.40%) CSS3
18 7 (1.23%) XSD
Miscellaneous
1 35 (6.13%) Management Information System
2 33 (5.78%) Social Media
3 14 (2.45%) iPhone
4 13 (2.28%) iPad
5 12 (2.10%) Computer Science
6 8 (1.40%) Mobile App
6 8 (1.40%) Smart Meter
7 7 (1.23%) Taxonomies
7 7 (1.23%) Digital Media
8 5 (0.88%) Enterprise Software
9 4 (0.70%) Open Source
9 4 (0.70%) Client/Server
10 3 (0.53%) Replication
10 3 (0.53%) EPoS
10 3 (0.53%) RIA
10 3 (0.53%) FMCG
10 3 (0.53%) Xbox
11 2 (0.35%) Blog
12 1 (0.18%) Clustering
12 1 (0.18%) Mainframe
Operating Systems
1 59 (10.33%) Windows
2 20 (3.50%) Linux
3 18 (3.15%) UNIX
4 11 (1.93%) Solaris
5 8 (1.40%) Android
6 7 (1.23%) Windows Server 2008
7 5 (0.88%) Apple iOS
8 4 (0.70%) Windows 8
9 3 (0.53%) VMS
10 2 (0.35%) Windows Server 2012
11 1 (0.18%) Windows XP
11 1 (0.18%) Windows Server 2003
11 1 (0.18%) Mac OS X
11 1 (0.18%) Windows 7
Processes & Methodologies
1 71 (12.43%) E-Commerce
2 68 (11.91%) Business Intelligence
3 55 (9.63%) Project Management
4 53 (9.28%) ERP
5 51 (8.93%) Agile Software Development
6 41 (7.18%) Workflow
7 38 (6.65%) Analytics
8 31 (5.43%) Migration
9 29 (5.08%) Web Development
9 29 (5.08%) Business Analysis
10 27 (4.73%) Stakeholder Management
10 27 (4.73%) Scrum
11 24 (4.20%) Data Modelling
11 24 (4.20%) PRINCE2
12 23 (4.03%) Business Development
13 22 (3.85%) Asset Management
13 22 (3.85%) ITIL
13 22 (3.85%) B2B
14 21 (3.68%) Data Analysis
15 20 (3.50%) Data Management
Programming Languages
1 154 (26.97%) SQL
2 152 (26.62%) C#
3 72 (12.61%) JavaScript
4 30 (5.25%) PHP
5 28 (4.90%) Java
6 23 (4.03%) ABAP
7 17 (2.98%) VB.NET
8 16 (2.80%) Shell Script
8 16 (2.80%) C
9 14 (2.45%) PL/SQL
10 13 (2.28%) T-SQL
11 12 (2.10%) VBA
12 11 (1.93%) C++
13 9 (1.58%) Perl
14 7 (1.23%) Groovy
15 5 (0.88%) Ruby
16 4 (0.70%) SAPscript
17 2 (0.35%) VB6
17 2 (0.35%) VB
18 1 (0.18%) Objective-C
Qualifications
1 99 (17.34%) Degree
2 46 (8.06%) Security Cleared
3 33 (5.78%) Microsoft Certification
4 21 (3.68%) SC Cleared
5 14 (2.45%) MCP
6 9 (1.58%) MCITP
7 7 (1.23%) PRINCE2 Certification
8 5 (0.88%) Cisco Certification
8 5 (0.88%) ISEB
8 5 (0.88%) CCNP
8 5 (0.88%) CCIP
9 4 (0.70%) MCTS
10 2 (0.35%) ITIL Certification
10 2 (0.35%) MCSE
11 1 (0.18%) PMP
11 1 (0.18%) PMI Certification
11 1 (0.18%) SAP Certification
11 1 (0.18%) CISSP
11 1 (0.18%) ISTQB
11 1 (0.18%) IIBA
Quality Assurance & Compliance
1 28 (4.90%) SLA
2 12 (2.10%) QA
3 4 (0.70%) PCI DSS
4 1 (0.18%) COBIT
4 1 (0.18%) Data Quality
System Software
1 6 (1.05%) Active Directory
2 1 (0.18%) VMware ESX
2 1 (0.18%) Hyper-V
2 1 (0.18%) VMware Infrastructure
Systems Management
1 5 (0.88%) Cisco UCCE
1 5 (0.88%) Cisco CUCM
2 2 (0.35%) Forefront Identity Manager
3 1 (0.18%) Cacti
3 1 (0.18%) SCCM
3 1 (0.18%) SCOM
Vendors
1 189 (33.10%) Microsoft
2 95 (16.64%) SAP
3 53 (9.28%) Oracle
4 24 (4.20%) Salesforce.com
5 21 (3.68%) Sage
6 15 (2.63%) Open Text
6 15 (2.63%) hybris
7 14 (2.45%) Apple
8 9 (1.58%) Sybase
8 9 (1.58%) Progress
9 8 (1.40%) Verint
9 8 (1.40%) Fujitsu
10 7 (1.23%) EMC
10 7 (1.23%) Adobe
11 6 (1.05%) Google
11 6 (1.05%) IBM
11 6 (1.05%) Siebel
12 5 (0.88%) ATG
12 5 (0.88%) CheckPoint
12 5 (0.88%) Juniper
Birmingham, West Midlands (County)
Careerwise UK Limited
Salary: £65000 per annum + excellent benefits
Posted: 2 hours ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum + Benefits
Posted: 6 hours ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £40k - 50k per year
Posted: 8 hours ago
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £42350 per annum + Pension, Benefits, Parking, 25+8 hol
Posted: 11 hours ago
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £32000 - £40000 per annum + £5K car allowance
Posted: Yesterday
Birmingham, West Midlands (County)
Robert Walters
Salary: £20000 - £40000 per annum
Posted: Yesterday
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum + car allowance, BUPA, SP 2013 Certs!
Posted: Yesterday
West Midlands
Hays IT - Uk Posting account
Salary: £35000 - £45000 per annum + Benefits
Posted: Yesterday
Birmingham, Warwickshire
The Legal Ombudsman
Posted: 3 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: From £65,000 to £95,000 per annum + excellent package
Posted: 4 days ago
West Midlands
Proactive Appointments
Salary: Market + Benefits
Posted: 4 days ago
West Midlands
Proactive Appointments
Salary: Market + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: From £50,000 to £70,000 per annum + excellent package
Posted: 4 days ago
Birmingham, West Midlands (County)
Purple Monkey
Salary: From £20,000 to £30,000 per annum & Benefits
Posted: 4 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £45000 - £50000 per annum + car, pension, bonus 8%
Posted: 5 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Posted: 5 days ago
Burton-On-Trent, Staffordshire
Blues Point Ltd
Salary: From £30,000 to £40,000 per annum 8%Bonus,Pension,Bupa,25 days
Posted: 6 days ago
Birmingham, West Midlands (County)
Uniting Ambition
Salary: £20k - 40k per year + Bonus + Benefits
Posted: 6 days ago
Dudley, West Midlands (County)
Ashdown IT
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £45k - 50k per year + Bonus + Benefits
Posted: 6 days ago