The table below looks at the statistics for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 40 63 33
Rank change year-on-year
+23 -30
Permanent jobs citing CRM 309 192 288
As % of all permanent IT jobs located in the West Midlands 5.52% 3.53% 5.88%
As % of the Processes & Methodologies category 6.94% 4.52% 7.76%
Number of salaries quoted 245 162 239
Average salary £42,500 £43,500 £45,000
Average salary % change year-on-year
-2.29% -3.33%
90% offered a salary of more than £30,000 £28,100 £30,000
10% offered a salary of more than £80,000 £52,500 £70,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4454 4245 3710
As % of all permanent IT jobs located in the West Midlands 79.56% 78.13% 75.73%
Number of salaries quoted 3719 3597 3150
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £26,708 £27,500
10% offered a salary of more than £69,000 £65,000 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 22 September 2014.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +6 144 £45,000 +9.75% 37
Solihull +22 31 £32,500 +8.33% 4
Coventry +12 26 £62,500 +66.66% 4
Staffordshire +5 26 £40,000 -5.88% 10
Warwickshire +13 21 £40,750 -9.44% 5
Worcestershire -3 7 £40,000 -15.78%
Wolverhampton +2 5 £37,500 +4.16% 1
Shropshire -5 2 £35,250 -
Walsall -2 1 £31,500 -63.47%
Dudley - 1 £22,500 -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 September 2014, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 233 (35.90%) .NET
2 216 (33.28%) Dynamics CRM
3 211 (32.51%) Microsoft
4 199 (30.66%) SQL
5 197 (30.35%) C#
6 140 (21.57%) SQL Server
7 134 (20.65%) Finance
8 131 (20.18%) SharePoint
9 110 (16.95%) Agile Software Development
10 105 (16.18%) Degree
11 101 (15.56%) JavaScript
12 100 (15.41%) MS Excel
13 99 (15.25%) ASP.NET
14 94 (14.48%) HTML
15 93 (14.33%) SAP
16 84 (12.94%) Project Management
17 81 (12.48%) Windows
18 80 (12.33%) Retail
19 78 (12.02%) SQL Server Reporting Services
20 76 (11.71%) Business Intelligence
21 75 (11.56%) Oracle
21 75 (11.56%) Security Cleared
22 69 (10.63%) XML
22 69 (10.63%) ERP
23 63 (9.71%) Web Services
24 61 (9.40%) Migration
24 61 (9.40%) SAP CRM
25 60 (9.24%) Analytical Skills
26 59 (9.09%) E-Commerce
27 55 (8.47%) CSS

CRM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 September 2014, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 131 (20.18%) SharePoint
2 29 (4.47%) SharePoint Server
3 28 (4.31%) BizTalk Server
4 21 (3.24%) CMS
5 20 (3.08%) SharePoint 2013
6 16 (2.47%) WordPress
7 14 (2.16%) WebSphere
7 14 (2.16%) Oracle Workflow
8 13 (2.00%) Drupal
9 12 (1.85%) SharePoint 2010
10 6 (0.92%) MS Exchange
11 4 (0.62%) SAS
11 4 (0.62%) Sitefinity
11 4 (0.62%) Apache Solr
12 3 (0.46%) IIS
12 3 (0.46%) NetWeaver
13 2 (0.31%) SugarCRM
13 2 (0.31%) Apache
13 2 (0.31%) Lync
14 1 (0.15%) Tomcat
Applications
1 100 (15.41%) MS Excel
2 32 (4.93%) MS Office
3 7 (1.08%) Spreadsheet
3 7 (1.08%) MS Project
4 5 (0.77%) MS Visio
5 2 (0.31%) Photoshop
6 1 (0.15%) SPSS
6 1 (0.15%) MS PowerPoint
Business Applications
1 216 (33.28%) Dynamics CRM
2 61 (9.40%) SAP CRM
3 22 (3.39%) Magento
4 20 (3.08%) Oracle EBS
4 20 (3.08%) Oracle EBS R12
5 15 (2.31%) Oracle iProcurement
6 7 (1.08%) Line 500
7 6 (0.92%) Oracle ERP
7 6 (0.92%) SAP SD
8 5 (0.77%) Sage 200
8 5 (0.77%) Oracle iRecruitment
9 4 (0.62%) Google Analytics
9 4 (0.62%) Dynamics NAV
10 3 (0.46%) Oracle Internet Expenses
10 3 (0.46%) SAP MM
10 3 (0.46%) Pivotal CRM
10 3 (0.46%) Dynamics AX
11 2 (0.31%) Dynamics GP
11 2 (0.31%) Oracle Payroll
11 2 (0.31%) SAP GRC
Cloud Services
1 8 (1.23%) Office 365
2 3 (0.46%) Microsoft Azure
3 2 (0.31%) SaaS
4 1 (0.15%) PaaS
4 1 (0.15%) Responsys
Communications & Networking
1 12 (1.85%) Internet
2 11 (1.69%) Wireless
3 10 (1.54%) Intranet
4 7 (1.08%) Wi-Fi
5 6 (0.92%) Extranet
6 5 (0.77%) DNS
6 5 (0.77%) MPLS
6 5 (0.77%) H.323
6 5 (0.77%) Cisco ICM
7 4 (0.62%) NetScaler
8 3 (0.46%) VoIP
9 2 (0.31%) IP Telephony
9 2 (0.31%) Broadband
9 2 (0.31%) TCP/IP
9 2 (0.31%) Asterisk PBX
10 1 (0.15%) iSCSI
10 1 (0.15%) Unified Communications
10 1 (0.15%) SAN
10 1 (0.15%) SMS
10 1 (0.15%) WAN
Database & Business Intelligence
1 140 (21.57%) SQL Server
2 78 (12.02%) SQL Server Reporting Services
3 51 (7.86%) Data Warehouse
4 41 (6.32%) SQL Server Integration Services
5 26 (4.01%) Oracle BI EE
6 23 (3.54%) SQL Server 2008
7 18 (2.77%) SQL Server Analysis Services
8 17 (2.62%) MySQL
9 15 (2.31%) Oracle BI Publisher
9 15 (2.31%) EDRMS
10 14 (2.16%) Data Mart
11 13 (2.00%) SAP BW
11 13 (2.00%) Data Mining
12 9 (1.39%) Relational Database
12 9 (1.39%) Oracle Reports
13 8 (1.23%) Crystal Reports
14 7 (1.08%) SQL Server 2012
14 7 (1.08%) PostgreSQL
15 6 (0.92%) QlikView
16 5 (0.77%) Oracle Database
Development Applications
1 42 (6.47%) Visual Studio
2 10 (1.54%) Team Foundation Server
3 8 (1.23%) Git (software)
4 7 (1.08%) Talend Open Studio
4 7 (1.08%) Visual Studio Team System
5 5 (0.77%) Rational Rose
6 4 (0.62%) Subversion
6 4 (0.62%) Mercurial
7 3 (0.46%) LLBLGen Pro
7 3 (0.46%) NetAdvantage
8 2 (0.31%) VSS/SourceSafe
8 2 (0.31%) Hudson
9 1 (0.15%) QuickTest Pro
9 1 (0.15%) ERwin
9 1 (0.15%) Toad
9 1 (0.15%) LSMW
9 1 (0.15%) Selenium
General
1 134 (20.65%) Finance
2 80 (12.33%) Retail
3 46 (7.09%) Advertising
3 46 (7.09%) Marketing
4 41 (6.32%) Manufacturing
5 29 (4.47%) Telecoms
6 19 (2.93%) Billing
7 17 (2.62%) Back Office
8 7 (1.08%) Legal
9 6 (0.92%) Banking
9 6 (0.92%) Publishing
9 6 (0.92%) Automotive
10 4 (0.62%) German Language
11 3 (0.46%) Financial Institution
11 3 (0.46%) Local Government
12 2 (0.31%) International Banking
12 2 (0.31%) Aerospace
13 1 (0.15%) Pharmaceutical
13 1 (0.15%) Games
13 1 (0.15%) Law
Job Titles
1 212 (32.67%) Developer
2 144 (22.19%) Analyst
3 98 (15.10%) Consultant
4 77 (11.86%) .NET Developer
5 64 (9.86%) Architect
6 62 (9.55%) CRM Developer
7 61 (9.40%) Business Analyst
8 52 (8.01%) Project Manager
9 48 (7.40%) C# Developer
10 39 (6.01%) Junior
11 38 (5.86%) Junior Developer
11 38 (5.86%) C# .NET Developer
12 34 (5.24%) Dynamics CRM Developer
13 32 (4.93%) CRM Analyst
14 31 (4.78%) Solutions Architect
15 29 (4.47%) CRM Consultant
16 28 (4.31%) CRM Architect
17 24 (3.70%) Data Analyst
18 23 (3.54%) Support Analyst
19 22 (3.39%) Software Developer
Libraries, Frameworks & Software Standards
1 233 (35.90%) .NET
2 99 (15.25%) ASP.NET
3 94 (14.48%) HTML
4 69 (10.63%) XML
5 63 (9.71%) Web Services
6 55 (8.47%) CSS
7 42 (6.47%) WCF
8 41 (6.32%) HTML5
9 36 (5.55%) .NET Framework
10 35 (5.39%) jQuery
11 27 (4.16%) Silverlight
11 27 (4.16%) WPF
12 15 (2.31%) Middleware
12 15 (2.31%) WF
13 13 (2.00%) ASP.NET MVC
13 13 (2.00%) LINQ
14 12 (1.85%) SOAP
15 10 (1.54%) WinForms
15 10 (1.54%) XHTML
15 10 (1.54%) ADO.NET Entity Framework
Miscellaneous
1 60 (9.24%) Analytical Skills
2 29 (4.47%) Management Information System
3 20 (3.08%) Social Media
4 14 (2.16%) Taxonomies
4 14 (2.16%) Computer Science
5 13 (2.00%) Smart Meter
6 12 (1.85%) iPad
6 12 (1.85%) iPhone
7 11 (1.69%) Data Integration
8 7 (1.08%) Mobile App
9 5 (0.77%) User Experience
9 5 (0.77%) Client/Server
10 4 (0.62%) EPoS
10 4 (0.62%) Enterprise Software
11 3 (0.46%) FMCG
11 3 (0.46%) Open Source
11 3 (0.46%) Xbox
12 2 (0.31%) RIA
12 2 (0.31%) Blog
13 1 (0.15%) Mobile Computing
Operating Systems
1 81 (12.48%) Windows
2 13 (2.00%) Windows Server 2008
3 10 (1.54%) Android
4 7 (1.08%) Linux
5 6 (0.92%) Apple iOS
6 5 (0.77%) Windows 8
7 4 (0.62%) Windows Server 2003
8 3 (0.46%) AIX
9 2 (0.31%) UNIX
9 2 (0.31%) Windows Server 2012
10 1 (0.15%) Windows 7
10 1 (0.15%) Mac OS X
Processes & Methodologies
1 110 (16.95%) Agile Software Development
2 84 (12.94%) Project Management
3 76 (11.71%) Business Intelligence
4 69 (10.63%) ERP
5 61 (9.40%) Migration
6 59 (9.09%) E-Commerce
7 46 (7.09%) Workflow
8 40 (6.16%) Business Analysis
9 37 (5.70%) Data Migration
10 34 (5.24%) Waterfall
11 33 (5.08%) Systems Analysis
11 33 (5.08%) Data Management
11 33 (5.08%) Stakeholder Management
12 31 (4.78%) Data Modelling
12 31 (4.78%) Web Development
13 30 (4.62%) MVC
13 30 (4.62%) PRINCE2
14 29 (4.47%) Business Transformation
15 28 (4.31%) Unit Testing
16 27 (4.16%) OO
Programming Languages
1 199 (30.66%) SQL
2 197 (30.35%) C#
3 101 (15.56%) JavaScript
4 36 (5.55%) T-SQL
5 28 (4.31%) VB.NET
6 22 (3.39%) PHP
7 18 (2.77%) ABAP
8 16 (2.47%) PL/SQL
9 15 (2.31%) Java
10 13 (2.00%) VBA
11 6 (0.92%) C
12 5 (0.77%) Ruby
13 4 (0.62%) SAPscript
14 3 (0.46%) VB
14 3 (0.46%) VB6
15 2 (0.31%) C++
16 1 (0.15%) Groovy
16 1 (0.15%) PowerShell
16 1 (0.15%) R
16 1 (0.15%) Python
Qualifications
1 105 (16.18%) Degree
2 75 (11.56%) Security Cleared
3 45 (6.93%) SC Cleared
4 36 (5.55%) Microsoft Certification
5 15 (2.31%) MCP
6 11 (1.69%) PRINCE2 Certification
6 11 (1.69%) MCITP
7 5 (0.77%) Cisco Certification
7 5 (0.77%) CCNP
7 5 (0.77%) CCIP
8 4 (0.62%) CCA
8 4 (0.62%) Citrix Certification
8 4 (0.62%) CCEA
8 4 (0.62%) ISEB
8 4 (0.62%) CCEE
8 4 (0.62%) CCIA
9 3 (0.46%) MCAD
9 3 (0.46%) MCSD
9 3 (0.46%) MCTS
10 2 (0.31%) MCDST
Quality Assurance & Compliance
1 16 (2.47%) SLA
2 14 (2.16%) QA
3 9 (1.39%) Data Quality
4 4 (0.62%) PCI DSS
5 3 (0.46%) ISO/IEC 27001
6 1 (0.15%) COBIT
System Software
1 5 (0.77%) VMware Infrastructure
2 4 (0.62%) Active Directory
2 4 (0.62%) vSphere
2 4 (0.62%) XenApp
2 4 (0.62%) XenServer
2 4 (0.62%) XenDesktop
3 3 (0.46%) Oracle RAC
4 2 (0.31%) Hyper-V
Systems Management
1 5 (0.77%) Cisco UCCE
1 5 (0.77%) Cisco CUCM
2 4 (0.62%) XenMobile
3 2 (0.31%) SCCM
3 2 (0.31%) SCOM
Vendors
1 211 (32.51%) Microsoft
2 93 (14.33%) SAP
3 75 (11.56%) Oracle
4 22 (3.39%) Open Text
5 15 (2.31%) hybris
5 15 (2.31%) Sage
5 15 (2.31%) IBM
6 14 (2.16%) EMC
7 13 (2.00%) Hyperion
7 13 (2.00%) Apple
8 12 (1.85%) Salesforce.com
9 11 (1.69%) Fujitsu
10 8 (1.23%) Siebel
11 7 (1.08%) Talend
11 7 (1.08%) Informatica
11 7 (1.08%) Citrix
12 6 (0.92%) ATG
12 6 (0.92%) VMware
12 6 (0.92%) Cisco
12 6 (0.92%) Verint
Staffordshire
Aston Carter
Salary: £25000 - £35000 per annum + Bonus & Benefits
Posted: 11 hours ago
Birmingham, West Midlands (County)
Erin Associates
Salary: £40000 - £41000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Senitor Associates
Salary: £35000 - £45000 per annum + part-time hours
Posted: 2 days ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £22000 - £26000 per annum + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £30000 - £50000 per annum + Benefits
Posted: 2 days ago
Solihull, West Midlands (County)
Talent International
Salary: £25000 - £40000 per annum + depending on experience
Posted: 2 days ago
West Midlands
Kelly Services-Uk
Posted: 3 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £20000.00 - £26000.00 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
SBC Recruitment
Salary: Up to £55,000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Search Consultancy
Salary: Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Greywood Associates Limited
Salary: £40000 - £45000 per annum + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: From £80,000 to £130,000 per annum + package
Posted: 4 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: From £45,000 to £85,000 per annum + excellent package
Posted: 4 days ago
Coventry, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £54000.00 - £57000.00 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: From £65,000 to £95,000 per annum + excellent package
Posted: 4 days ago
Birmingham, West Midlands (County)
Big Red Recruitment
Salary: £35000 - £44000 per annum + bonus and benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Proprius Recruitment
Salary: Up to £60,000 per annum Generous benefits package
Posted: 4 days ago
Birmingham, West Midlands (County)
Solutions Recruitment
Salary: Negotiable
Posted: 5 days ago
Solihull, West Midlands (County)
Spring Technology
Salary: £35000.00 - £50000.00 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Robert Half
Salary: £30000 per annum + Pension and 29 days holiday
Posted: 5 days ago