The table below looks at the statistics for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 3 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jun 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 60 31 48
Rank change year-on-year
-29 +17
Permanent jobs citing CRM 229 323 230
As % of all permanent IT jobs located in the West Midlands 4.27% 6.08% 4.53%
As % of the Processes & Methodologies category 5.14% 7.43% 5.76%
Number of salaries quoted 182 271 208
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £27,500 £30,000 £28,500
10% offered a salary of more than £66,000 £65,000 £55,200
UK excluding London average salary £42,500 £44,600 £42,000
% change year-on-year
-4.70% +6.19%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4457 4347 3996
As % of all permanent IT jobs located in the West Midlands 83.11% 81.88% 78.74%
Number of salaries quoted 3677 3663 3340
Average salary £42,500 £42,350 £40,000
Average salary % change year-on-year
+0.35% +5.87%
90% offered a salary of more than £27,500 £29,200 £27,500
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

CRM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 3 June 2015.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 3 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -29 75 £41,250 -1.78% 17
Coventry -7 40 £46,250 +12.80% 6
Warwickshire -7 33 £42,500 +6.25% 3
Staffordshire +24 21 £41,500 +6.41% 7
Solihull -6 11 £52,500 +16.66% 2
Dudley +7 7 £60,000 +26.31%
Sutton Coldfield +2 5 £37,500 -1.31%
Shropshire -1 5 £65,000 +78.08%
Walsall -4 3 - -
West Bromwich +7 2 - -
Herefordshire - 1 - -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 3 June 2015, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 147 (31.08%) Microsoft
2 136 (28.75%) Dynamics CRM
3 129 (27.27%) .NET
4 119 (25.16%) SQL
5 107 (22.62%) C#
6 102 (21.56%) SQL Server
6 102 (21.56%) Agile Software Development
7 96 (20.30%) SAP
8 88 (18.60%) JavaScript
9 84 (17.76%) ASP.NET
10 82 (17.34%) Finance
11 80 (16.91%) SharePoint
12 79 (16.70%) Business Intelligence
13 73 (15.43%) Project Management
14 72 (15.22%) ERP
14 72 (15.22%) Windows
15 70 (14.80%) HTML
16 61 (12.90%) Marketing
17 60 (12.68%) Analytical Skills
18 57 (12.05%) Stakeholder Management
18 57 (12.05%) MS Excel
19 53 (11.21%) CSS
20 46 (9.73%) Degree
21 45 (9.51%) WCF
22 44 (9.30%) MVC
23 42 (8.88%) T-SQL
23 42 (8.88%) Data Warehouse
24 39 (8.25%) SAP CRM
24 39 (8.25%) .NET Framework
24 39 (8.25%) Analytics

CRM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 3 June 2015, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 80 (16.91%) SharePoint
2 28 (5.92%) BizTalk Server
3 25 (5.29%) IIS
4 24 (5.07%) SharePoint 2010
5 20 (4.23%) CMS
6 15 (3.17%) SharePoint 2013
7 10 (2.11%) MS Exchange
8 7 (1.48%) Apache
8 7 (1.48%) NetWeaver
9 6 (1.27%) SAP Portal
9 6 (1.27%) Umbraco
10 5 (1.06%) WordPress
10 5 (1.06%) SAS
11 4 (0.85%) Node.js
11 4 (0.85%) Drupal
12 2 (0.42%) Lync
12 2 (0.42%) OpenEdge
12 2 (0.42%) WorkSite
12 2 (0.42%) SugarCRM
12 2 (0.42%) Exchange Server 2000
Applications
1 57 (12.05%) MS Excel
2 21 (4.44%) MS Office
3 8 (1.69%) MS Visio
4 7 (1.48%) MS Project
5 3 (0.63%) MS PowerPoint
6 2 (0.42%) SPSS
6 2 (0.42%) Photoshop
Business Applications
1 136 (28.75%) Dynamics CRM
2 39 (8.25%) SAP CRM
3 21 (4.44%) SAP BPC
4 15 (3.17%) SAP FI
5 14 (2.96%) SAP HR
5 14 (2.96%) SAP ERP
6 8 (1.69%) SAP SD
7 7 (1.48%) SAP xRPM
8 6 (1.27%) Magento
8 6 (1.27%) Oracle EBS
8 6 (1.27%) SAP R/3
9 5 (1.06%) Oracle EBS R12
9 5 (1.06%) Oracle iProcurement
10 4 (0.85%) Oracle Financials
11 3 (0.63%) SAP HCM
11 3 (0.63%) Oracle ASCP
12 2 (0.42%) Sage CRM
12 2 (0.42%) Oracle CRM
12 2 (0.42%) SAP MM
12 2 (0.42%) SAP SRM
Cloud Services
1 37 (7.82%) Microsoft Azure
2 31 (6.55%) Office 365
3 4 (0.85%) SaaS
3 4 (0.85%) IaaS
3 4 (0.85%) Azure Active Directory
3 4 (0.85%) Google Analytics
4 3 (0.63%) PaaS
5 2 (0.42%) Amazon AWS
5 2 (0.42%) GitHub
6 1 (0.21%) Google Apps
6 1 (0.21%) Force.com
Communications & Networking
1 12 (2.54%) MPLS
1 12 (2.54%) Cisco ICM
2 11 (2.33%) H.323
2 11 (2.33%) Firewall
3 6 (1.27%) Unified Communications
3 6 (1.27%) Internet
3 6 (1.27%) VPN
4 5 (1.06%) Wireshark
4 5 (1.06%) HTTPS
4 5 (1.06%) DNS
4 5 (1.06%) SAN
5 4 (0.85%) Ethernet
6 3 (0.63%) VPLS
6 3 (0.63%) VoIP
6 3 (0.63%) WAN
6 3 (0.63%) Kerberos
6 3 (0.63%) OSPF
6 3 (0.63%) BGP
6 3 (0.63%) xDSL
7 2 (0.42%) 3G
Database & Business Intelligence
1 102 (21.56%) SQL Server
2 42 (8.88%) Data Warehouse
3 38 (8.03%) SQL Server Reporting Services
4 33 (6.98%) SQL Server 2008
5 22 (4.65%) SAP BW
6 20 (4.23%) Relational Database
7 16 (3.38%) BusinessObjects
8 14 (2.96%) SAP BI
9 11 (2.33%) Data Mining
10 10 (2.11%) SQL Server Integration Services
11 9 (1.90%) SQL Server Analysis Services
12 8 (1.69%) MySQL
12 8 (1.69%) SQL Server 2005
13 7 (1.48%) SQL Server 2012
14 6 (1.27%) Business Intelligence Development Studio
14 6 (1.27%) Big Data
14 6 (1.27%) Microsoft Analysis Services
15 4 (0.85%) Oracle Reports
15 4 (0.85%) MS Access
15 4 (0.85%) QlikView
Development Applications
1 22 (4.65%) Visual Studio
2 7 (1.48%) Team Foundation Server
3 6 (1.27%) NWDI
3 6 (1.27%) NWDS
4 5 (1.06%) RequisitePro
5 2 (0.42%) Dreamweaver
5 2 (0.42%) Oracle Forms
5 2 (0.42%) Visual Studio Team System
6 1 (0.21%) CruiseControl
6 1 (0.21%) NUnit
6 1 (0.21%) VSS/SourceSafe
6 1 (0.21%) QuickTest Pro
6 1 (0.21%) Eclipse
6 1 (0.21%) MSBuild
6 1 (0.21%) Hudson
General
1 82 (17.34%) Finance
2 61 (12.90%) Marketing
3 34 (7.19%) Retail
4 16 (3.38%) Telecoms
5 15 (3.17%) Manufacturing
6 13 (2.75%) Back Office
7 10 (2.11%) Advertising
7 10 (2.11%) Billing
8 8 (1.69%) Banking
8 8 (1.69%) German Language
9 7 (1.48%) Games
10 6 (1.27%) Automotive
10 6 (1.27%) French Language
10 6 (1.27%) Spanish Language
11 4 (0.85%) Publishing
12 2 (0.42%) Front Office
12 2 (0.42%) Law
12 2 (0.42%) Legal
12 2 (0.42%) Local Government
Job Titles
1 144 (30.44%) Developer
2 101 (21.35%) Analyst
3 88 (18.60%) Consultant
4 60 (12.68%) Business Analyst
5 46 (9.73%) CRM Consultant
6 32 (6.77%) .NET Developer
7 29 (6.13%) Senior Developer
8 27 (5.71%) Project Manager
9 25 (5.29%) C# Developer
10 22 (4.65%) SAP Developer
11 21 (4.44%) SAP BW Developer
12 20 (4.23%) CRM Developer
13 19 (4.02%) C# .NET Developer
14 17 (3.59%) Architect
15 16 (3.38%) Support Analyst
15 16 (3.38%) Applications Support
15 16 (3.38%) Applications Developer
15 16 (3.38%) Dynamics CRM Consultant
15 16 (3.38%) SAP Consultant
16 13 (2.75%) Dynamics CRM Developer
Libraries, Frameworks & Software Standards
1 129 (27.27%) .NET
2 84 (17.76%) ASP.NET
3 70 (14.80%) HTML
4 53 (11.21%) CSS
5 45 (9.51%) WCF
6 39 (8.25%) .NET Framework
7 29 (6.13%) ASP.NET MVC
7 29 (6.13%) Web Services
8 22 (4.65%) HTML5
8 22 (4.65%) jQuery
9 19 (4.02%) Ajax
10 17 (3.59%) XML
10 17 (3.59%) AngularJS
11 16 (3.38%) WPF
12 12 (2.54%) Web Dynpro
13 11 (2.33%) Middleware
13 11 (2.33%) VXML
14 10 (2.11%) CSS3
15 9 (1.90%) Spring.NET
15 9 (1.90%) SAP Basis
Miscellaneous
1 60 (12.68%) Analytical Skills
2 23 (4.86%) Enterprise Software
3 15 (3.17%) User Experience
4 13 (2.75%) IVR
5 11 (2.33%) Mobile App
6 10 (2.11%) Smart Meter
7 7 (1.48%) Mathematics
7 7 (1.48%) Management Information System
7 7 (1.48%) Visualisation
8 6 (1.27%) Social Media
8 6 (1.27%) Clustering
8 6 (1.27%) Computer Science
8 6 (1.27%) Life Science
9 4 (0.85%) Statistics
10 3 (0.63%) iPhone
10 3 (0.63%) Data Extraction
10 3 (0.63%) Taxonomies
10 3 (0.63%) Replication
10 3 (0.63%) Enterprise Cloud
10 3 (0.63%) iPad
Operating Systems
1 72 (15.22%) Windows
2 18 (3.81%) Windows Server 2008
3 11 (2.33%) Linux
4 7 (1.48%) Windows 7
5 5 (1.06%) Android
6 4 (0.85%) Windows 8
7 3 (0.63%) Windows XP
7 3 (0.63%) Windows Server 2003
8 2 (0.42%) Windows Server 2012
8 2 (0.42%) Windows 2000
8 2 (0.42%) Ubuntu
9 1 (0.21%) Windows Mobile
9 1 (0.21%) UNIX
9 1 (0.21%) Mac OS X
Processes & Methodologies
1 102 (21.56%) Agile Software Development
2 79 (16.70%) Business Intelligence
3 73 (15.43%) Project Management
4 72 (15.22%) ERP
5 57 (12.05%) Stakeholder Management
6 44 (9.30%) MVC
7 39 (8.25%) Analytics
8 36 (7.61%) Data Management
9 33 (6.98%) ITIL
10 28 (5.92%) OO
10 28 (5.92%) Scrum
10 28 (5.92%) Change Management
10 28 (5.92%) Business Analysis
11 26 (5.50%) E-Commerce
12 25 (5.29%) Workflow
13 22 (4.65%) Programme Management
14 20 (4.23%) Waterfall
14 20 (4.23%) Data Analysis
15 18 (3.81%) User Acceptance Testing
16 16 (3.38%) Business Process Mapping
Programming Languages
1 119 (25.16%) SQL
2 107 (22.62%) C#
3 88 (18.60%) JavaScript
4 42 (8.88%) T-SQL
5 28 (5.92%) ABAP
6 18 (3.81%) VB.NET
7 14 (2.96%) Java
8 12 (2.54%) PHP
9 8 (1.69%) VB
10 7 (1.48%) C
11 6 (1.27%) VBA
12 5 (1.06%) PowerShell
12 5 (1.06%) Python
13 3 (0.63%) PL/SQL
13 3 (0.63%) Scala
14 2 (0.42%) XAML
15 1 (0.21%) VB6
15 1 (0.21%) VBScript
15 1 (0.21%) R
15 1 (0.21%) Apex Code
Qualifications
1 46 (9.73%) Degree
2 35 (7.40%) Microsoft Certification
3 18 (3.81%) MCP
4 17 (3.59%) Security Cleared
5 15 (3.17%) MCTS
5 15 (3.17%) MCSD
6 14 (2.96%) MCAD
6 14 (2.96%) SC Cleared
7 13 (2.75%) Cisco Certification
7 13 (2.75%) CCNP
7 13 (2.75%) CCIP
8 7 (1.48%) MCSE
9 5 (1.06%) ISEB
10 4 (0.85%) PRINCE2 Certification
10 4 (0.85%) PMP
10 4 (0.85%) PMI Certification
11 3 (0.63%) MCSA
11 3 (0.63%) CCIE
12 2 (0.42%) DV Cleared
13 1 (0.21%) ISTQB
Quality Assurance & Compliance
1 7 (1.48%) SLA
2 5 (1.06%) QA
3 1 (0.21%) PCI DSS
3 1 (0.21%) ISO/IEC 27001
System Software
1 25 (5.29%) Active Directory
2 3 (0.63%) XenApp
3 2 (0.42%) Terminal Services
3 2 (0.42%) VMware Infrastructure
4 1 (0.21%) Citrix Presentation Server
4 1 (0.21%) Hyper-V
Systems Management
1 12 (2.54%) Cisco UCCE
1 12 (2.54%) Cisco CUCM
2 4 (0.85%) Puppet
2 4 (0.85%) Opscode Chef
3 3 (0.63%) Nagios
3 3 (0.63%) Cacti
Vendors
1 147 (31.08%) Microsoft
2 96 (20.30%) SAP
3 35 (7.40%) Salesforce.com
4 20 (4.23%) Business Objects
5 19 (4.02%) Cisco
6 18 (3.81%) Oracle
7 13 (2.75%) Pegasus
8 12 (2.54%) Verint
9 10 (2.11%) Adobe
10 8 (1.69%) Tableau
11 7 (1.48%) Google
11 7 (1.48%) Apple
11 7 (1.48%) Citrix
12 6 (1.27%) Eloqua
12 6 (1.27%) Juniper
12 6 (1.27%) Sage
13 5 (1.06%) VMware
13 5 (1.06%) HubSpot
14 4 (0.85%) Marketo
14 4 (0.85%) Lagan
Solihull, West Midlands (County)
Informatiq Consulting
Salary: £30000 - £35000 per annum + Pension
Posted: 8 hours ago
Birmingham
Hays IT - Uk Posting account
Salary: £12000 per annum + uncapped OTE
Posted: 9 hours ago
Worcestershire
People Source Consulting
Salary: £50000 - £60000 per annum
Posted: 14 hours ago
Birmingham, West Midlands (County)
Nigel Frank International Ltd
Salary: £33000 - £35000 per annum + pension, bonus, bupa health care
Posted: Yesterday
Wolverhampton, West Midlands (County)
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: Yesterday
Staffordshire
Nigel Frank International Limited - Newcastle
Salary: £28000 - £35000 per annum
Posted: Yesterday
West Midlands
Spencer Rose
Salary: Up to £70,000 per annum dependent on experience
Posted: 2 days ago
Wolverhampton, West Midlands (County)
Nigel Frank International Ltd
Salary: £30000 - £40000 per annum + benefits, bonsuses, holidays
Posted: 2 days ago
Birmingham, West Midlands (County)
Nigel Frank International Ltd
Salary: £30000 - £45000 per annum + career, benefits, bonuses,
Posted: 2 days ago
Birmingham
Cognitive Group
Salary: £50000.00 - £55000.00 per annum + pension & excellent holidays
Posted: 2 days ago
Staffordshire
Nigel Frank International Limited - Newcastle
Salary: £45000 per annum
Posted: 2 days ago
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Staffordshire
Exposed Solutions
Salary: £45000 - £60000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £35000.00 - £40000.00 per annum
Posted: 5 days ago
Tamworth, Staffordshire
Big Red Recruitment
Salary: £28500 per annum + training and excellent package
Posted: 5 days ago
Tamworth, Staffordshire
Big Red Recruitment
Salary: £40000 - £50000 per annum + excellent benefits
Posted: 5 days ago
Solihull, West Midlands (County)
Lorien Resourcing
Posted: 5 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £30000.00 - £40000.00 per annum
Posted: 6 days ago
Birmingham
Cognitive Group
Salary: £45000 - £60000 per annum + Bonus + Extensive bens
Posted: 6 days ago
Birmingham
Computer Futures
Salary: competitive
Posted: 7 days ago