The table below looks at the statistics for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
England / West Midlands
Rank 53 52 55
Rank change year-on-year
-1 +3
Permanent jobs citing CRM 231 236 240
As % of all permanent IT jobs located in the West Midlands 4.75% 4.52% 4.78%
As % of the Processes & Methodologies category 5.34% 5.17% 5.62%
Number of salaries quoted 167 188 223
Median salary £45,000 £50,000 £42,500
Median salary % change year-on-year
-10.00% +17.64%
90% offered a salary of more than £26,000 £32,500 £21,500
10% offered a salary of more than £60,000 £70,000 £62,500
UK excluding London median salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4326 4564 4272
As % of all permanent IT jobs located in the West Midlands 88.87% 87.33% 85.05%
Number of salaries quoted 3379 3758 3710
Median salary £42,500 £42,500 £41,500
Median salary % change year-on-year
- +2.40%
90% offered a salary of more than £27,500 £29,000 £27,850
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

CRM
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 23 January 2017.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -4 110 £48,750 -2.50% 14
Coventry -11 32 £42,500 -22.72% 5
Staffordshire +10 25 £41,250 -0.60% 1
Warwickshire +4 15 £47,000 -16.44%
Shropshire -5 7 £27,000 -49.76%
Worcestershire -11 7 £35,000 - 2
Walsall +20 5 £38,750 +10.71%
Wolverhampton +7 5 £24,000 -56.36%
Solihull -15 4 £42,500 -10.52%
Dudley +9 1 £40,000 -20.00%
Halesowen - 1 £26,000 - 1
Sutton Coldfield - 1 £42,500 -
Tipton - 1 £37,500 -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 23 January 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for CRM.

1 211 (39.22%) Microsoft
2 161 (29.93%) Agile Software Development
3 151 (28.07%) Dynamics CRM
4 141 (26.21%) SQL
5 140 (26.02%) .NET
6 135 (25.09%) Finance
7 133 (24.72%) C#
8 132 (24.54%) SQL Server
9 128 (23.79%) JavaScript
10 99 (18.40%) HTML
11 97 (18.03%) Microsoft Azure
12 96 (17.84%) MS Excel
13 83 (15.43%) SharePoint
14 77 (14.31%) ERP
15 74 (13.75%) Project Management
15 74 (13.75%) MVC
16 71 (13.20%) Visual Studio
17 70 (13.01%) SAP
17 70 (13.01%) Business Intelligence
18 68 (12.64%) Scrum
19 67 (12.45%) ASP.NET
19 67 (12.45%) Continuous Improvement
20 66 (12.27%) MS Office
21 64 (11.90%) CSS
21 64 (11.90%) Salesforce.com
22 61 (11.34%) Degree
23 59 (10.97%) TDD
24 57 (10.59%) Retail
25 54 (10.04%) MySQL
26 53 (9.85%) Stakeholder Management

CRM
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 83 (15.43%) SharePoint
2 35 (6.51%) CMS
3 30 (5.58%) BizTalk Server
4 18 (3.35%) SharePoint Server
5 6 (1.12%) IIS
5 6 (1.12%) SAS
6 3 (0.56%) Apache
6 3 (0.56%) MS Exchange
7 2 (0.37%) Adobe Experience Manager
7 2 (0.37%) NetWeaver
7 2 (0.37%) SharePoint 2010
7 2 (0.37%) SharePoint 2013
7 2 (0.37%) Umbraco
7 2 (0.37%) WebSphere
7 2 (0.37%) WordPress
8 1 (0.19%) Drupal
8 1 (0.19%) Exchange Server 2007
8 1 (0.19%) nginx
8 1 (0.19%) Skype for Business
Applications
1 96 (17.84%) MS Excel
2 66 (12.27%) MS Office
3 14 (2.60%) MS Visio
4 12 (2.23%) MS PowerPoint
5 3 (0.56%) Photoshop
6 2 (0.37%) MS Project
7 1 (0.19%) Adobe Illustrator
7 1 (0.19%) InfoPath
7 1 (0.19%) SPSS
Business Applications
1 151 (28.07%) Dynamics CRM
2 32 (5.95%) Dynamics AX
3 20 (3.72%) Salesforce.com CRM
4 18 (3.35%) SAP BPC
5 14 (2.60%) Sentinel
6 11 (2.04%) Sage 200
7 8 (1.49%) SAP ERP
8 7 (1.30%) SAP MM
9 5 (0.93%) Dynamics NAV
9 5 (0.93%) SAP CRM
10 4 (0.74%) Magento
11 3 (0.56%) SAP IS-U
11 3 (0.56%) SAP SD
12 2 (0.37%) BPCS
12 2 (0.37%) Dynamics GP
12 2 (0.37%) Sage CRM
12 2 (0.37%) SAP Business One
13 1 (0.19%) Oracle CRM
13 1 (0.19%) Pegasus Opera
13 1 (0.19%) Unit4 Business World
Cloud Services
1 97 (18.03%) Microsoft Azure
2 51 (9.48%) Amazon AWS
3 42 (7.81%) IaaS
4 40 (7.43%) Office 365
5 34 (6.32%) PaaS
6 23 (4.28%) Amazon EC2
7 16 (2.97%) SaaS
8 9 (1.67%) Force.com
8 9 (1.67%) Heroku
9 7 (1.30%) Cloud Computing
10 5 (0.93%) Google Analytics
11 3 (0.56%) GitHub
12 2 (0.37%) Yammer
13 1 (0.19%) OneDrive
Communications & Networking
1 11 (2.04%) Intranet
2 2 (0.37%) DHCP
2 2 (0.37%) DNS
2 2 (0.37%) Firewall
2 2 (0.37%) SMS
2 2 (0.37%) TCP/IP
2 2 (0.37%) Unified Communications
2 2 (0.37%) VPN
2 2 (0.37%) Wireless
3 1 (0.19%) Kerberos
3 1 (0.19%) LAN
3 1 (0.19%) Skype
3 1 (0.19%) WAN
Database & Business Intelligence
1 132 (24.54%) SQL Server
2 54 (10.04%) MySQL
3 28 (5.20%) BusinessObjects
4 27 (5.02%) Data Warehouse
4 27 (5.02%) SQL Server Reporting Services
5 23 (4.28%) DB2
6 22 (4.09%) SAP BW
7 20 (3.72%) Relational Database
8 18 (3.35%) SAP HANA
9 13 (2.42%) SQL Server 2008
10 10 (1.86%) Crystal Reports
11 9 (1.67%) Big Data
11 9 (1.67%) Data Mining
11 9 (1.67%) SQL Server Integration Services
12 8 (1.49%) Apache Cassandra
12 8 (1.49%) MongoDB
12 8 (1.49%) PostgreSQL
13 7 (1.30%) Amazon Redshift
13 7 (1.30%) NoSQL
13 7 (1.30%) SQL Server Analysis Services
Development Applications
1 71 (13.20%) Visual Studio
2 42 (7.81%) Git (software)
3 21 (3.90%) Team Foundation Server
4 16 (2.97%) Moq
5 12 (2.23%) Jenkins
6 8 (1.49%) Octopus Deploy
6 8 (1.49%) Visual Studio Code
7 6 (1.12%) Talend Open Studio
8 5 (0.93%) JIRA
8 5 (0.93%) JIRA Agile
9 4 (0.74%) Atlassian Bamboo
9 4 (0.74%) LSMW
9 4 (0.74%) Travis CI
9 4 (0.74%) Visual Studio Tools for Office
10 3 (0.56%) Visual Studio Team System
11 1 (0.19%) Ant
11 1 (0.19%) Eclipse
General
1 135 (25.09%) Finance
2 57 (10.59%) Retail
3 53 (9.85%) Marketing
4 38 (7.06%) Manufacturing
5 30 (5.58%) Automotive
6 27 (5.02%) Advertising
6 27 (5.02%) Publishing
7 19 (3.53%) Pharmaceutical
8 16 (2.97%) Billing
9 15 (2.79%) Back Office
9 15 (2.79%) Local Government
10 6 (1.12%) Aerospace
10 6 (1.12%) Games
11 3 (0.56%) Mandarin Language
11 3 (0.56%) Telecoms
12 2 (0.37%) Financial Institution
12 2 (0.37%) Legal
13 1 (0.19%) German Language
Job Titles
1 171 (31.78%) Developer
2 90 (16.73%) Analyst
3 56 (10.41%) Consultant
4 50 (9.29%) .NET Developer
4 50 (9.29%) Architect
5 49 (9.11%) Senior Developer
6 48 (8.92%) C# Developer
7 47 (8.74%) Solutions Architect
8 37 (6.88%) C# .NET Developer
9 36 (6.69%) Business Analyst
10 30 (5.58%) Project Manager
11 24 (4.46%) Software Developer
12 23 (4.28%) CRM Developer
13 22 (4.09%) JavaScript Developer
13 22 (4.09%) SAP Developer
14 21 (3.90%) IT Manager
15 19 (3.53%) ASP.NET Developer
15 19 (3.53%) Senior .NET Developer
16 18 (3.35%) SAP BW Developer
16 18 (3.35%) Senior ASP.NET Developer
Libraries, Frameworks & Software Standards
1 140 (26.02%) .NET
2 99 (18.40%) HTML
3 67 (12.45%) ASP.NET
4 64 (11.90%) CSS
5 51 (9.48%) XML
6 45 (8.36%) .NET Framework
7 43 (7.99%) AngularJS
8 39 (7.25%) jQuery
9 38 (7.06%) Web Services
10 36 (6.69%) ASP.NET MVC
11 32 (5.95%) HTML5
12 31 (5.76%) Entity Framework
13 28 (5.20%) SOAP
14 25 (4.65%) Visualforce
15 23 (4.28%) WCF
16 19 (3.53%) REST
17 18 (3.35%) KnockoutJS
18 15 (2.79%) JSON
19 14 (2.60%) React
20 13 (2.42%) ASP.NET Web API
Miscellaneous
1 39 (7.25%) Analytical Skills
2 38 (7.06%) Data Centre
3 35 (6.51%) Management Information System
3 35 (6.51%) NHS
4 29 (5.39%) Computer Science
5 27 (5.02%) User Experience
6 23 (4.28%) CMDB
7 22 (4.09%) PMI
8 21 (3.90%) Public Cloud
9 18 (3.35%) Mobile App
10 17 (3.16%) Smart Meter
11 16 (2.97%) Data Protection Act
12 15 (2.79%) Social Media
13 14 (2.60%) Freedom of Information
14 9 (1.67%) Data Integration
14 9 (1.67%) e-Learning
15 8 (1.49%) Artificial Intelligence
16 7 (1.30%) Telematics
16 7 (1.30%) Virtual Team
17 6 (1.12%) Mathematics
Operating Systems
1 37 (6.88%) Windows
2 20 (3.72%) Linux
3 16 (2.97%) Android
4 13 (2.42%) Apple iOS
5 12 (2.23%) Windows Server 2008
6 11 (2.04%) Windows Server
7 4 (0.74%) Windows 7
7 4 (0.74%) Windows Server 2012
8 2 (0.37%) Windows 8
8 2 (0.37%) Windows Server 2003
9 1 (0.19%) Mac OS
9 1 (0.19%) Windows XP
Processes & Methodologies
1 161 (29.93%) Agile Software Development
2 77 (14.31%) ERP
3 74 (13.75%) MVC
3 74 (13.75%) Project Management
4 70 (13.01%) Business Intelligence
5 68 (12.64%) Scrum
6 67 (12.45%) Continuous Improvement
7 59 (10.97%) TDD
8 53 (9.85%) Stakeholder Management
9 51 (9.48%) Line Management
9 51 (9.48%) PRINCE2
10 50 (9.29%) ITIL
11 49 (9.11%) SDLC
12 47 (8.74%) Data Management
13 43 (7.99%) TOGAF
14 42 (7.81%) Business Development
15 41 (7.62%) Mentoring
16 40 (7.43%) Service Delivery
17 39 (7.25%) Software Engineering
18 38 (7.06%) Presales
Programming Languages
1 141 (26.21%) SQL
2 133 (24.72%) C#
3 128 (23.79%) JavaScript
4 31 (5.76%) Java
5 25 (4.65%) Apex Code
6 22 (4.09%) PowerShell
7 20 (3.72%) VB.NET
8 16 (2.97%) ABAP
8 16 (2.97%) PHP
9 15 (2.79%) T-SQL
10 8 (1.49%) C++
10 8 (1.49%) Python
11 7 (1.30%) F#
12 6 (1.12%) C
13 4 (0.74%) ES6
13 4 (0.74%) SAPscript
14 3 (0.56%) VB
14 3 (0.56%) VBA
15 1 (0.19%) SOQL
Qualifications
1 61 (11.34%) Degree
2 45 (8.36%) PMI Certification
3 35 (6.51%) ISEB
4 26 (4.83%) PMP
5 24 (4.46%) Security Cleared
6 23 (4.28%) SC Cleared
7 19 (3.53%) PRINCE2 Practitioner
8 14 (2.60%) CEH
8 14 (2.60%) CISM
8 14 (2.60%) CISMP
8 14 (2.60%) CISSP
8 14 (2.60%) CRISC
9 10 (1.86%) ISTQB
10 7 (1.30%) Microsoft Certification
11 3 (0.56%) PRINCE2 Certification
12 1 (0.19%) BC Cleared
12 1 (0.19%) DV Cleared
12 1 (0.19%) MCP
12 1 (0.19%) MCSE
Quality Assurance & Compliance
1 18 (3.35%) QA
2 16 (2.97%) ISO/IEC 27001
3 14 (2.60%) GPG13
3 14 (2.60%) HMG Security Policy Framework
3 14 (2.60%) PCI DSS
3 14 (2.60%) RMADS
4 13 (2.42%) Data Quality
5 10 (1.86%) SLA
6 9 (1.67%) ISO 9001
7 1 (0.19%) Sarbanes-Oxley
System Software
1 33 (6.13%) VMware Infrastructure
2 23 (4.28%) Virtual Machines
3 11 (2.04%) Docker
4 7 (1.30%) XenApp
5 4 (0.74%) Active Directory
6 2 (0.37%) Hyper-V
Systems Management
1 23 (4.28%) SCVMM
2 19 (3.53%) Opscode Chef
2 19 (3.53%) Puppet
3 2 (0.37%) Systems Management Server (SMS)
4 1 (0.19%) HP Quality Center
4 1 (0.19%) SCCM
Vendors
1 211 (39.22%) Microsoft
2 70 (13.01%) SAP
3 64 (11.90%) Salesforce.com
4 43 (7.99%) Oracle
5 41 (7.62%) Citrix
6 38 (7.06%) VMware
7 31 (5.76%) Cisco
8 30 (5.58%) IBM
9 29 (5.39%) HP
10 24 (4.46%) NetApp
11 23 (4.28%) BMC
11 23 (4.28%) CheckPoint
11 23 (4.28%) EMC
11 23 (4.28%) Juniper
12 19 (3.53%) Tableau
13 16 (2.97%) Sage
14 14 (2.60%) ServiceNow
15 8 (1.49%) Google
15 8 (1.49%) MuleSoft
16 7 (1.30%) Symantec
Coventry
Nigel Frank International
Salary: £20000 - £26000 per annum + Bonus structure,pension scheme
Posted: 2 hours ago
Birmingham
Capita
Posted: 12 hours ago
Birmingham
Nigel Frank International
Posted: 4 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £25000.00 - £40000.00 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Maurice Nash
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
Kidderminster, Worcestershire
Opus Recruitment Solutions Ltd
Salary: £16000 - £26000 per annum, Benefits Excellent benefits and great envir
Posted: 3 days ago
Birmingham, West Midlands (County)
Opus Recruitment Solutions Ltd
Salary: £25000 - £35000 per annum, Benefits Excellent benefits and great envir
Posted: 3 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £25000 - £28000 per annum + Benefits
Posted: 3 days ago
Coventry, West Midlands (County)
Global Technology Solutions Ltd
Salary: £22000 per annum + £8000 commission
Posted: 3 days ago
West Midlands
Rullion IT Plus
Posted: 2 days ago
Coventry, West Midlands (County)
Rullion IT Plus
Salary: £60000 - £65000 per annum + package
Posted: 3 days ago
Lichfield, Staffordshire
Coburg Banks IT
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Crimson Ltd
Salary: £66500 - £82000 per annum + Benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £55,000 - £82,500
Posted: 4 days ago
Birmingham, West Midlands (County)
Crimson Ltd
Salary: £11017 - £16525.50 per annum + benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £55,000 - £82,500
Posted: 4 days ago
Coventry, West Midlands (County)
Oscar
Salary: £20000 - £28000 per annum
Posted: 5 days ago
Stourbridge, West Midlands (County)
cloudThing
Salary: From £50,000 to £60,000 per annum
Posted: 11 days ago
Birmingham
Intouch Games
Salary: £35000 - £40000 per annum + benefits (inc flexi hrs)
Posted: 11 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £35000 - £40000 per annum + benefits (inc flexi hrs)
Posted: 11 days ago
Birmingham
Ampersand Consulting
Salary: £60000 per annum + Fantastic Benefits
Posted: 12 days ago
Kidderminster
Applause IT Ltd
Salary: £25000 - £35000 per annum
Posted: 17 days ago