The first table below looks at the demand for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 28 68 34
Rank change year-on-year
+40 -34
Permanent jobs citing CRM 341 187 272
As % of all permanent IT jobs located in the West Midlands 6.35% 3.37% 5.55%
As % of the Processes & Methodologies category 8.36% 4.39% 7.44%
Number of salaries quoted 278 167 215
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £30,000 £25,500 £30,000
10% offered a salary of more than £65,000 £55,000 £70,000
UK excluding London average salary £42,500 £41,500 £42,500
% change year-on-year
+2.40% -2.35%
Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4078 4261 3655
As % of all permanent IT jobs located in the West Midlands 75.90% 76.73% 74.64%
Number of salaries quoted 3377 3597 3139
Average salary £41,000 £40,000 £40,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £28,500 £26,000 £27,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
CRM
England

CRM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 29 July 2014.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +16 146 £42,500 -4.49% 18
Coventry +31 35 £57,500 +64.28% 1
Solihull +15 30 £44,250 +4.11% 1
Warwickshire +24 29 £41,675 +19.07% 4
Worcestershire +19 21 £37,500 - 1
Staffordshire +4 17 £40,000 +33.33% 5
Walsall - 4 £44,250 -
West Bromwich - 4 - - 1
Shropshire 0 3 £35,000 +7.69%
Wolverhampton -1 3 £37,500 +4.16%
Dudley 0 1 £22,500 -51.87%
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 July 2014, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 197 (33.68%) Microsoft
2 180 (30.77%) .NET
3 178 (30.43%) Dynamics CRM
4 157 (26.84%) SQL
5 156 (26.67%) C#
6 120 (20.51%) SQL Server
7 112 (19.15%) Finance
8 104 (17.78%) SharePoint
9 98 (16.75%) Degree
10 97 (16.58%) SAP
11 92 (15.73%) HTML
12 89 (15.21%) MS Excel
13 77 (13.16%) SQL Server Reporting Services
14 74 (12.65%) JavaScript
15 72 (12.31%) ASP.NET
15 72 (12.31%) Business Intelligence
16 71 (12.14%) E-Commerce
16 71 (12.14%) Retail
17 68 (11.62%) XML
18 67 (11.45%) SAP CRM
19 61 (10.43%) Windows
20 58 (9.91%) Project Management
21 56 (9.57%) ERP
21 56 (9.57%) CSS
21 56 (9.57%) Oracle
22 54 (9.23%) Marketing
23 52 (8.89%) Agile Software Development
24 49 (8.38%) Security Cleared
25 47 (8.03%) SQL Server Integration Services
25 47 (8.03%) Web Services

CRM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 July 2014, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 104 (17.78%) SharePoint
2 22 (3.76%) CMS
3 19 (3.25%) BizTalk Server
4 17 (2.91%) SharePoint Server
5 16 (2.74%) WordPress
6 14 (2.39%) SharePoint 2013
7 13 (2.22%) Drupal
7 13 (2.22%) WebSphere
8 9 (1.54%) Oracle Workflow
8 9 (1.54%) Apache Solr
9 7 (1.20%) SharePoint 2010
10 6 (1.03%) Tomcat
11 5 (0.85%) MS Exchange
12 4 (0.68%) Lync
13 3 (0.51%) IIS
13 3 (0.51%) Sitefinity
14 2 (0.34%) Apache
15 1 (0.17%) SAS
15 1 (0.17%) NetWeaver
15 1 (0.17%) Exchange Server 2010
Applications
1 89 (15.21%) MS Excel
2 22 (3.76%) MS Office
3 8 (1.37%) MS Visio
4 7 (1.20%) Spreadsheet
5 5 (0.85%) MS Project
6 4 (0.68%) Photoshop
7 2 (0.34%) MS PowerPoint
8 1 (0.17%) Adobe Captivate
8 1 (0.17%) SPSS
Business Applications
1 178 (30.43%) Dynamics CRM
2 67 (11.45%) SAP CRM
3 20 (3.42%) Magento
4 14 (2.39%) Oracle EBS
5 13 (2.22%) Oracle EBS R12
6 10 (1.71%) Oracle iProcurement
7 6 (1.03%) Line 500
7 6 (1.03%) Google Analytics
8 5 (0.85%) SAP xRPM
8 5 (0.85%) SAP BPC
8 5 (0.85%) Sage 200
8 5 (0.85%) SAP PM
9 4 (0.68%) Oracle ERP
10 3 (0.51%) SAP SD
10 3 (0.51%) Pivotal CRM
10 3 (0.51%) Oracle Retail
10 3 (0.51%) Dynamics NAV
10 3 (0.51%) SAP ERP
11 2 (0.34%) Oracle Payroll
11 2 (0.34%) Oracle iRecruitment
Cloud Services
1 6 (1.03%) Office 365
2 2 (0.34%) SaaS
3 1 (0.17%) PaaS
Communications & Networking
1 11 (1.88%) Intranet
1 11 (1.88%) Internet
1 11 (1.88%) Wireless
2 7 (1.20%) Wi-Fi
3 6 (1.03%) Extranet
4 5 (0.85%) MPLS
4 5 (0.85%) H.323
4 5 (0.85%) Cisco ICM
5 4 (0.68%) DNS
5 4 (0.68%) Unified Communications
6 2 (0.34%) Asterisk PBX
6 2 (0.34%) TCP/IP
6 2 (0.34%) IP Telephony
6 2 (0.34%) Reverse Proxy
6 2 (0.34%) Broadband
6 2 (0.34%) VoIP
6 2 (0.34%) WAN
7 1 (0.17%) DHCP
7 1 (0.17%) LAN
7 1 (0.17%) SMS
Database & Business Intelligence
1 120 (20.51%) SQL Server
2 77 (13.16%) SQL Server Reporting Services
3 47 (8.03%) SQL Server Integration Services
4 42 (7.18%) Data Warehouse
5 20 (3.42%) SQL Server 2008
6 18 (3.08%) SQL Server Analysis Services
7 17 (2.91%) SAP BW
8 16 (2.74%) MySQL
9 15 (2.56%) Oracle BI EE
9 15 (2.56%) Relational Database
10 13 (2.22%) Data Mart
11 11 (1.88%) Data Mining
12 10 (1.71%) Oracle BI Publisher
12 10 (1.71%) Oracle Reports
13 9 (1.54%) EDRMS
14 8 (1.37%) RDBMS
15 7 (1.20%) Crystal Reports
15 7 (1.20%) SQL Server 2012
15 7 (1.20%) Oracle Database
16 6 (1.03%) PostgreSQL
Development Applications
1 39 (6.67%) Visual Studio
2 11 (1.88%) Team Foundation Server
3 8 (1.37%) Git (software)
4 6 (1.03%) Visual Studio Team System
5 5 (0.85%) Rational Rose
6 4 (0.68%) Subversion
6 4 (0.68%) Mercurial
7 3 (0.51%) PhoneGap
8 2 (0.34%) LLBLGen Pro
8 2 (0.34%) NetAdvantage
8 2 (0.34%) VSS/SourceSafe
9 1 (0.17%) Oracle Forms
9 1 (0.17%) QuickTest Pro
9 1 (0.17%) ERwin
9 1 (0.17%) LSMW
9 1 (0.17%) Selenium
9 1 (0.17%) Hudson
9 1 (0.17%) Talend Open Studio
General
1 112 (19.15%) Finance
2 71 (12.14%) Retail
3 54 (9.23%) Marketing
4 43 (7.35%) Advertising
5 41 (7.01%) Manufacturing
6 26 (4.44%) Billing
7 19 (3.25%) Telecoms
8 13 (2.22%) Back Office
9 12 (2.05%) Banking
10 8 (1.37%) Publishing
11 7 (1.20%) Legal
12 6 (1.03%) Automotive
12 6 (1.03%) Corporate Banking
13 5 (0.85%) Local Government
14 4 (0.68%) German Language
15 2 (0.34%) International Banking
15 2 (0.34%) Law
15 2 (0.34%) Financial Institution
16 1 (0.17%) Front Office
16 1 (0.17%) Pharmaceutical
Job Titles
1 195 (33.33%) Developer
2 121 (20.68%) Analyst
3 85 (14.53%) Consultant
4 73 (12.48%) .NET Developer
5 61 (10.43%) Architect
6 54 (9.23%) C# Developer
7 47 (8.03%) CRM Developer
8 45 (7.69%) Business Analyst
9 44 (7.52%) Project Manager
10 42 (7.18%) C# .NET Developer
11 34 (5.81%) Junior
12 32 (5.47%) Junior Developer
13 31 (5.30%) CRM Analyst
14 30 (5.13%) Solutions Architect
15 27 (4.62%) ASP.NET Developer
15 27 (4.62%) CRM Consultant
16 26 (4.44%) CRM Architect
17 24 (4.10%) Dynamics CRM Developer
18 23 (3.93%) Web Developer
19 21 (3.59%) SAP Architect
Libraries, Frameworks & Software Standards
1 180 (30.77%) .NET
2 92 (15.73%) HTML
3 72 (12.31%) ASP.NET
4 68 (11.62%) XML
5 56 (9.57%) CSS
6 47 (8.03%) Web Services
7 37 (6.32%) WCF
8 34 (5.81%) HTML5
9 30 (5.13%) jQuery
10 26 (4.44%) WPF
11 24 (4.10%) Silverlight
12 21 (3.59%) .NET Framework
13 17 (2.91%) SOAP
14 10 (1.71%) XHTML
14 10 (1.71%) JSON
15 9 (1.54%) Web Dynpro
15 9 (1.54%) LINQ
16 8 (1.37%) J2EE
17 7 (1.20%) WF
17 7 (1.20%) CSS3
Miscellaneous
1 35 (5.98%) Management Information System
2 31 (5.30%) Social Media
3 14 (2.39%) iPad
3 14 (2.39%) iPhone
4 12 (2.05%) Computer Science
5 8 (1.37%) Taxonomies
5 8 (1.37%) Smart Meter
5 8 (1.37%) Mobile App
6 6 (1.03%) Digital Media
7 5 (0.85%) Enterprise Software
8 4 (0.68%) Open Source
8 4 (0.68%) Client/Server
9 3 (0.51%) EPoS
9 3 (0.51%) Replication
9 3 (0.51%) RIA
9 3 (0.51%) FMCG
9 3 (0.51%) Xbox
10 2 (0.34%) Blog
11 1 (0.17%) Data Integration
11 1 (0.17%) Data Protection Act
Operating Systems
1 61 (10.43%) Windows
2 18 (3.08%) Linux
3 15 (2.56%) UNIX
4 9 (1.54%) Solaris
5 8 (1.37%) Android
5 8 (1.37%) Windows Server 2008
6 5 (0.85%) Apple iOS
6 5 (0.85%) Windows 8
7 3 (0.51%) Windows Server 2012
7 3 (0.51%) VMS
8 1 (0.17%) Mac OS X
8 1 (0.17%) Windows Server 2003
8 1 (0.17%) Windows XP
8 1 (0.17%) AIX
8 1 (0.17%) Windows 7
Processes & Methodologies
1 72 (12.31%) Business Intelligence
2 71 (12.14%) E-Commerce
3 58 (9.91%) Project Management
4 56 (9.57%) ERP
5 52 (8.89%) Agile Software Development
6 42 (7.18%) Workflow
7 39 (6.67%) Analytics
8 34 (5.81%) Migration
9 29 (4.96%) Stakeholder Management
9 29 (4.96%) Web Development
10 28 (4.79%) Business Analysis
11 26 (4.44%) Scrum
12 24 (4.10%) PRINCE2
13 23 (3.93%) Data Modelling
14 22 (3.76%) B2B
14 22 (3.76%) Data Management
14 22 (3.76%) Business Development
15 21 (3.59%) Data Analysis
15 21 (3.59%) ITIL
16 20 (3.42%) MVC
Programming Languages
1 157 (26.84%) SQL
2 156 (26.67%) C#
3 74 (12.65%) JavaScript
4 28 (4.79%) PHP
5 26 (4.44%) Java
6 23 (3.93%) ABAP
7 19 (3.25%) VB.NET
8 16 (2.74%) T-SQL
9 15 (2.56%) PL/SQL
10 14 (2.39%) C
11 13 (2.22%) Shell Script
12 12 (2.05%) VBA
13 9 (1.54%) C++
14 7 (1.20%) Perl
15 6 (1.03%) Groovy
16 5 (0.85%) Ruby
17 4 (0.68%) SAPscript
18 2 (0.34%) VB
18 2 (0.34%) VB6
19 1 (0.17%) PowerShell
Qualifications
1 98 (16.75%) Degree
2 49 (8.38%) Security Cleared
3 36 (6.15%) Microsoft Certification
4 24 (4.10%) SC Cleared
5 15 (2.56%) MCP
6 9 (1.54%) MCITP
7 7 (1.20%) PRINCE2 Certification
8 5 (0.85%) Cisco Certification
8 5 (0.85%) CCNP
8 5 (0.85%) CCIP
9 4 (0.68%) ISEB
9 4 (0.68%) MCTS
10 2 (0.34%) ITIL Certification
10 2 (0.34%) MCSE
11 1 (0.17%) SAP Certification
11 1 (0.17%) CISSP
11 1 (0.17%) PMP
11 1 (0.17%) PMI Certification
11 1 (0.17%) ISTQB
11 1 (0.17%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 25 (4.27%) SLA
2 13 (2.22%) QA
3 4 (0.68%) PCI DSS
4 2 (0.34%) Data Quality
5 1 (0.17%) COBIT
System Software
1 7 (1.20%) Active Directory
2 1 (0.17%) VMware ESX
2 1 (0.17%) Oracle RAC
2 1 (0.17%) VMware Infrastructure
2 1 (0.17%) Hyper-V
Systems Management
1 5 (0.85%) Cisco UCCE
1 5 (0.85%) Cisco CUCM
2 2 (0.34%) Forefront Identity Manager
2 2 (0.34%) SCCM
2 2 (0.34%) SCOM
3 1 (0.17%) Cacti
Vendors
1 197 (33.68%) Microsoft
2 97 (16.58%) SAP
3 56 (9.57%) Oracle
4 23 (3.93%) Salesforce.com
5 19 (3.25%) Sage
6 16 (2.74%) Open Text
7 15 (2.56%) Apple
7 15 (2.56%) hybris
8 8 (1.37%) Verint
8 8 (1.37%) Fujitsu
8 8 (1.37%) IBM
8 8 (1.37%) EMC
9 7 (1.20%) Progress
9 7 (1.20%) Sybase
10 6 (1.03%) Siebel
10 6 (1.03%) Adobe
10 6 (1.03%) Google
11 5 (0.85%) CheckPoint
11 5 (0.85%) Juniper
11 5 (0.85%) Citrix
Stoke-on-Trent
360 Resourcing
Salary: Market related
Posted: 2 hours ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £42000 - £60000 per annum + car, bonus, gym, certifications
Posted: 5 hours ago
West Midlands
Progressive Recruitment
Salary: £50000 per annum + benefits
Posted: 9 hours ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £40000 - £45000 per annum + good benefits package
Posted: Yesterday
West Midlands
Hyphen
Salary: Pension, Bonus
Posted: 2 days ago
Birmingham, Warwickshire
The Legal Ombudsman
Posted: 3 days ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £40k - 50k per year
Posted: 4 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: From £70,000 to £105,000 per annum plus unrivalled package with bonus,
Posted: 4 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: From £50,000 to £70,000 per annum + excellent package
Posted: 4 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: From £65,000 to £95,000 per annum + excellent package
Posted: 4 days ago
Sutton Coldfield, West Midlands (County)
Searchability.co.uk
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 days ago
Leamington Spa, Warwickshire
Red Commerce
Salary: £80000.00 - £100000.00 per annum + benefits & bonus
Posted: 4 days ago
West Midlands
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £45000.00 per annum + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £29750.00 - £35000.00 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Uniting Ambition
Salary: £20k - 40k per year + Bonus + Benefits
Posted: 5 days ago
Birmingham, Warwickshire
Steria
Salary: £78k - £82k + 15% Flexible Benefits DoE
Posted: 5 days ago
Stratford-Upon-Avon, Warwickshire
ISL
Salary: £25000.00 - £40000.00 per annum
Posted: 6 days ago
Birmingham, Warwickshire
Steria
Salary: £85k - £100k + 15% Benefits
Posted: 6 days ago
Redditch, Worcestershire
Halfords Autocentres
Posted: 6 days ago
Coventry
Nigel Frank International Limited - Newcastle
Salary: £55000 - £60000 per annum + Bonus + Car Allowance
Posted: 6 days ago