The table below looks at the statistics for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 60 46 42
Rank change year-on-year
-14 -4
Permanent jobs citing CRM 222 229 272
As % of all permanent IT jobs located in the West Midlands 4.17% 4.71% 5.44%
As % of the Processes & Methodologies category 5.15% 5.84% 6.99%
Number of salaries quoted 179 185 247
Average salary £46,250 £38,000 £40,000
Average salary % change year-on-year
+21.71% -5.00%
90% offered a salary of more than £27,500 £27,500 £28,500
10% offered a salary of more than £65,000 £68,000 £62,500
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4308 3922 3893
As % of all permanent IT jobs located in the West Midlands 80.99% 80.63% 77.81%
Number of salaries quoted 3590 3257 3252
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £27,500 £29,000 £27,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

CRM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 27 April 2015.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +4 113 £49,500 +23.75% 25
Coventry -12 36 £46,250 +11.70% 5
Warwickshire -4 18 £47,500 +31.03% 6
Solihull -5 18 £45,000 +20.00% 1
Staffordshire +1 12 £41,500 +13.69% 6
Dudley -6 5 £60,000 +71.42% 2
Walsall -8 4 £50,000 +58.73%
Shropshire -10 3 £51,500 +35.52% 3
Wolverhampton -4 1 £50,000 +53.84%
Sutton Coldfield -7 1 £35,000 -7.89% 2
Worcestershire -10 1 £52,500 +81.03%
Herefordshire - 1 - -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 April 2015, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 177 (37.18%) Dynamics CRM
2 173 (36.34%) Microsoft
3 140 (29.41%) SQL
3 140 (29.41%) .NET
4 122 (25.63%) SQL Server
5 115 (24.16%) C#
5 115 (24.16%) Agile Software Development
6 100 (21.01%) ASP.NET
7 99 (20.80%) SharePoint
8 98 (20.59%) JavaScript
9 95 (19.96%) Windows
10 89 (18.70%) Finance
11 84 (17.65%) HTML
12 78 (16.39%) Business Intelligence
13 72 (15.13%) SAP
14 66 (13.87%) CSS
15 63 (13.24%) MS Excel
16 57 (11.97%) T-SQL
17 56 (11.76%) Project Management
18 55 (11.55%) Marketing
18 55 (11.55%) .NET Framework
19 54 (11.34%) WCF
20 53 (11.13%) Microsoft Certification
21 50 (10.50%) Analytical Skills
22 49 (10.29%) ERP
23 47 (9.87%) Data Warehouse
23 47 (9.87%) Stakeholder Management
23 47 (9.87%) Degree
24 43 (9.03%) MVC
25 42 (8.82%) BizTalk Server

CRM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 April 2015, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 99 (20.80%) SharePoint
2 42 (8.82%) BizTalk Server
3 34 (7.14%) IIS
4 32 (6.72%) SharePoint 2010
5 22 (4.62%) SharePoint 2013
6 15 (3.15%) CMS
7 7 (1.47%) Apache
7 7 (1.47%) MS Exchange
8 6 (1.26%) SharePoint Server
8 6 (1.26%) NetWeaver
9 5 (1.05%) WordPress
9 5 (1.05%) SAP Portal
10 4 (0.84%) Drupal
10 4 (0.84%) Node.js
10 4 (0.84%) SAS
11 3 (0.63%) Umbraco
12 2 (0.42%) Lync
12 2 (0.42%) OpenEdge
12 2 (0.42%) Exchange Server 2000
12 2 (0.42%) WorkSite
Applications
1 63 (13.24%) MS Excel
2 32 (6.72%) MS Office
3 9 (1.89%) MS Project
4 7 (1.47%) MS Visio
5 3 (0.63%) MS PowerPoint
6 2 (0.42%) SPSS
6 2 (0.42%) Photoshop
7 1 (0.21%) InfoPath
Business Applications
1 177 (37.18%) Dynamics CRM
2 24 (5.04%) SAP CRM
3 21 (4.41%) SAP BPC
4 15 (3.15%) SAP FI
5 14 (2.94%) SAP HR
6 7 (1.47%) Oracle EBS
7 6 (1.26%) SAP SD
7 6 (1.26%) Oracle Financials
7 6 (1.26%) Line 500
7 6 (1.26%) Magento
7 6 (1.26%) SAP xRPM
8 5 (1.05%) SAP R/3
9 4 (0.84%) Cognos Business Intelligence
9 4 (0.84%) Oracle EBS R12
9 4 (0.84%) Oracle iProcurement
9 4 (0.84%) Oracle ASCP
9 4 (0.84%) Sage 200
9 4 (0.84%) Sage 50
9 4 (0.84%) Scribe Insight
10 3 (0.63%) Dynamics AX
Cloud Services
1 42 (8.82%) Microsoft Azure
2 30 (6.30%) Office 365
3 6 (1.26%) GitHub
3 6 (1.26%) SaaS
3 6 (1.26%) Google Analytics
4 4 (0.84%) Azure Active Directory
5 3 (0.63%) Amazon AWS
6 2 (0.42%) PaaS
6 2 (0.42%) Google Apps
6 2 (0.42%) IaaS
7 1 (0.21%) Force.com
Communications & Networking
1 12 (2.52%) Cisco ICM
2 11 (2.31%) H.323
3 9 (1.89%) MPLS
4 7 (1.47%) Firewall
5 6 (1.26%) Unified Communications
6 5 (1.05%) Wireshark
6 5 (1.05%) DNS
6 5 (1.05%) HTTPS
6 5 (1.05%) SAN
6 5 (1.05%) Internet
7 2 (0.42%) 3G
7 2 (0.42%) LDAP
7 2 (0.42%) HTTP
7 2 (0.42%) Kerberos
7 2 (0.42%) VPN
7 2 (0.42%) Network Security
8 1 (0.21%) IP Telephony
8 1 (0.21%) Structured Cabling
Database & Business Intelligence
1 122 (25.63%) SQL Server
2 47 (9.87%) Data Warehouse
3 42 (8.82%) SQL Server 2008
4 36 (7.56%) SQL Server Reporting Services
5 22 (4.62%) SAP BW
6 16 (3.36%) BusinessObjects
7 14 (2.94%) SAP BI
7 14 (2.94%) SQL Server Integration Services
7 14 (2.94%) Relational Database
8 10 (2.10%) MySQL
9 9 (1.89%) SQL Server Analysis Services
10 8 (1.68%) SQL Server 2012
11 6 (1.26%) Business Intelligence Development Studio
11 6 (1.26%) Data Mining
12 5 (1.05%) Microsoft Analysis Services
12 5 (1.05%) SQL Server 2005
13 4 (0.84%) QlikView
13 4 (0.84%) Big Data
13 4 (0.84%) Cognos Analysis Studio
13 4 (0.84%) Cognos Report Studio
Development Applications
1 33 (6.93%) Visual Studio
2 11 (2.31%) Team Foundation Server
3 8 (1.68%) Visual Studio Team System
4 5 (1.05%) NWDI
4 5 (1.05%) NWDS
4 5 (1.05%) LLBLGen Pro
4 5 (1.05%) RequisitePro
4 5 (1.05%) NetAdvantage
5 2 (0.42%) Hudson
5 2 (0.42%) Git (software)
5 2 (0.42%) MSTest
5 2 (0.42%) Dreamweaver
6 1 (0.21%) MSBuild
6 1 (0.21%) Xcode
6 1 (0.21%) NUnit
6 1 (0.21%) CruiseControl
6 1 (0.21%) VSS/SourceSafe
6 1 (0.21%) Oracle Forms
6 1 (0.21%) Eclipse
General
1 89 (18.70%) Finance
2 55 (11.55%) Marketing
3 32 (6.72%) Retail
4 14 (2.94%) Advertising
5 11 (2.31%) Back Office
6 10 (2.10%) Billing
7 9 (1.89%) Banking
8 8 (1.68%) Manufacturing
9 7 (1.47%) German Language
10 6 (1.26%) Spanish Language
10 6 (1.26%) French Language
10 6 (1.26%) Telecoms
10 6 (1.26%) Publishing
11 5 (1.05%) Games
11 5 (1.05%) Automotive
12 4 (0.84%) Legal
13 2 (0.42%) Law
13 2 (0.42%) Local Government
14 1 (0.21%) Front Office
Job Titles
1 149 (31.30%) Developer
2 106 (22.27%) Analyst
3 75 (15.76%) Consultant
4 57 (11.97%) Business Analyst
5 39 (8.19%) CRM Consultant
6 36 (7.56%) Senior Developer
7 35 (7.35%) .NET Developer
8 25 (5.25%) C# Developer
9 23 (4.83%) Architect
10 22 (4.62%) Project Manager
10 22 (4.62%) SAP Developer
11 21 (4.41%) SAP BW Developer
12 20 (4.20%) C# .NET Developer
13 19 (3.99%) SharePoint Developer
13 19 (3.99%) Support Analyst
14 18 (3.78%) Applications Support
14 18 (3.78%) Dynamics CRM Consultant
15 16 (3.36%) Software Developer
16 15 (3.15%) CRM Analyst
17 14 (2.94%) Sales Executive
Libraries, Frameworks & Software Standards
1 140 (29.41%) .NET
2 100 (21.01%) ASP.NET
3 84 (17.65%) HTML
4 66 (13.87%) CSS
5 55 (11.55%) .NET Framework
6 54 (11.34%) WCF
7 34 (7.14%) Web Services
8 29 (6.09%) jQuery
9 26 (5.46%) WPF
10 25 (5.25%) Ajax
11 24 (5.04%) ASP.NET MVC
12 23 (4.83%) HTML5
13 19 (3.99%) XML
14 17 (3.57%) AngularJS
15 16 (3.36%) Entity Framework
16 15 (3.15%) Silverlight
17 12 (2.52%) ASP.NET Web API
18 11 (2.31%) LESS
18 11 (2.31%) CSS3
18 11 (2.31%) VXML
Miscellaneous
1 50 (10.50%) Analytical Skills
2 21 (4.41%) Enterprise Software
3 14 (2.94%) User Experience
4 13 (2.73%) Mobile App
4 13 (2.73%) Management Information System
4 13 (2.73%) IVR
5 12 (2.52%) Smart Meter
6 9 (1.89%) iPhone
6 9 (1.89%) iPad
7 8 (1.68%) Visualisation
8 7 (1.47%) Computer Science
9 6 (1.26%) Life Science
9 6 (1.26%) Clustering
9 6 (1.26%) Social Media
10 5 (1.05%) Mathematics
10 5 (1.05%) Open Source
11 4 (0.84%) iSeries
11 4 (0.84%) Digital Media
12 3 (0.63%) Enterprise Cloud
13 2 (0.42%) Copywriting
Operating Systems
1 95 (19.96%) Windows
2 17 (3.57%) Windows Server 2008
3 12 (2.52%) Windows 8
4 9 (1.89%) Linux
5 8 (1.68%) Windows 7
6 6 (1.26%) Android
7 2 (0.42%) Windows Server 2012
7 2 (0.42%) Ubuntu
7 2 (0.42%) Windows 2000
7 2 (0.42%) Windows XP
8 1 (0.21%) Windows Server 2003
8 1 (0.21%) Windows Mobile
8 1 (0.21%) Apple iOS
Processes & Methodologies
1 115 (24.16%) Agile Software Development
2 78 (16.39%) Business Intelligence
3 56 (11.76%) Project Management
4 49 (10.29%) ERP
5 47 (9.87%) Stakeholder Management
6 43 (9.03%) MVC
7 38 (7.98%) Scrum
8 36 (7.56%) Data Management
9 32 (6.72%) Workflow
9 32 (6.72%) E-Commerce
10 31 (6.51%) ITIL
10 31 (6.51%) Business Analysis
11 29 (6.09%) OO
12 27 (5.67%) Change Management
12 27 (5.67%) Analytics
13 21 (4.41%) Waterfall
14 19 (3.99%) OOA/OOD
14 19 (3.99%) B2B
15 18 (3.78%) PRINCE2
15 18 (3.78%) TDD
Programming Languages
1 140 (29.41%) SQL
2 115 (24.16%) C#
3 98 (20.59%) JavaScript
4 57 (11.97%) T-SQL
5 26 (5.46%) ABAP
6 25 (5.25%) VB.NET
7 14 (2.94%) VB
8 13 (2.73%) PHP
9 10 (2.10%) Java
10 8 (1.68%) VBA
11 6 (1.26%) Python
12 5 (1.05%) VB6
12 5 (1.05%) C
13 4 (0.84%) PL/SQL
13 4 (0.84%) XAML
14 3 (0.63%) PowerShell
15 1 (0.21%) Scala
15 1 (0.21%) Apex Code
15 1 (0.21%) Objective-C
15 1 (0.21%) VBScript
Qualifications
1 53 (11.13%) Microsoft Certification
2 47 (9.87%) Degree
3 30 (6.30%) MCP
4 23 (4.83%) MCSD
5 21 (4.41%) MCTS
6 20 (4.20%) MCAD
7 18 (3.78%) Security Cleared
8 15 (3.15%) SC Cleared
9 10 (2.10%) Cisco Certification
9 10 (2.10%) CCNP
9 10 (2.10%) CCIP
10 7 (1.47%) ISEB
11 6 (1.26%) MCSE
12 3 (0.63%) MCSA
12 3 (0.63%) PRINCE2 Certification
13 2 (0.42%) ISTQB
13 2 (0.42%) DV Cleared
13 2 (0.42%) ISTQB Foundation Certification
14 1 (0.21%) MCPD
14 1 (0.21%) ITIL Certification
Quality Assurance & Compliance
1 8 (1.68%) QA
2 7 (1.47%) SLA
3 2 (0.42%) PCI DSS
4 1 (0.21%) Data Quality
4 1 (0.21%) ISO/IEC 27001
System Software
1 23 (4.83%) Active Directory
2 2 (0.42%) VMware Infrastructure
3 1 (0.21%) Hyper-V
3 1 (0.21%) XenApp
3 1 (0.21%) Terminal Services
Systems Management
1 12 (2.52%) Cisco UCCE
1 12 (2.52%) Cisco CUCM
2 2 (0.42%) Puppet
2 2 (0.42%) Opscode Chef
3 1 (0.21%) Vagrant
Vendors
1 173 (36.34%) Microsoft
2 72 (15.13%) SAP
3 27 (5.67%) Salesforce.com
4 23 (4.83%) Oracle
5 16 (3.36%) Business Objects
5 16 (3.36%) Cisco
6 14 (2.94%) Google
7 13 (2.73%) Sage
8 12 (2.52%) Apple
8 12 (2.52%) Verint
9 10 (2.10%) Tableau
10 8 (1.68%) Pegasus
11 6 (1.26%) Juniper
11 6 (1.26%) Eloqua
12 5 (1.05%) Infragistics
12 5 (1.05%) VMware
12 5 (1.05%) IBM
12 5 (1.05%) Citrix
12 5 (1.05%) Adobe
12 5 (1.05%) HubSpot
Birmingham, Warwickshire
Hays IT
Salary: excellent benefits
Posted: 10 hours ago
West Midlands
Big Red Recruitment
Salary: £50000 - £75000 per annum
Posted: 2 days ago
Shropshire
Mortimer Bell International
Salary: £40000 - £50000 per annum + Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Harvey Nash plc
Salary: £40000 - £45000 per annum + Competitive benefits package
Posted: 2 days ago
Coventry, West Midlands (County)
Newton Blue
Salary: £20000 - £100000 per annum + car, benefits etc
Posted: 2 days ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 3 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £35000 - £40000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
360 Resourcing Solutions
Salary: Up to £140k OTE
Posted: 3 days ago
Birmingham, West Midlands (County)
KDR
Salary: £500 - £550 per day
Posted: 4 days ago
Sutton Coldfield, West Midlands (County)
Harvey Nash plc
Salary: £35000 - £40000 per annum + benefits
Posted: 4 days ago
Sutton Coldfield, West Midlands (County)
Harvey Nash plc
Salary: £35000 - £40000 per annum + Benefits
Posted: 4 days ago
Warwick, Warwickshire
Harvey Nash plc
Salary: £80000 - £90000 per annum + bonus + benefits
Posted: 4 days ago
Solihull, West Midlands (County)
Big Red Recruitment
Salary: £50000 - £70000 per annum + competitive benefits
Posted: 4 days ago
Dudley, West Midlands (County)
Big Red Recruitment
Salary: £55000 - £65000 per annum + competitive benefits
Posted: 5 days ago
Coventry, West Midlands (County)
Harvey Nash plc
Salary: £70000 - £80000 per annum + package
Posted: 5 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £30000.00 - £40000.00 per annum
Posted: 5 days ago
Shrewsbury, Shropshire
CV Screen Ltd
Salary: £22k - 25k per year + Pension
Posted: 5 days ago
Market Drayton, Shropshire
I4 Recruitment
Salary: £22k - 28k per year + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £40000.00 per annum + excellent benefits
Posted: 5 days ago
West Midlands
LA International
Salary: £45000 - £50000 per annum + Excellent Benefits
Posted: 5 days ago