The table below looks at the statistics for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 57 61 30
Rank change year-on-year
+4 -31
Permanent jobs citing CRM 267 249 339
As % of all permanent IT jobs located in the West Midlands 4.43% 4.20% 6.37%
As % of the Processes & Methodologies category 5.09% 4.82% 7.65%
Number of salaries quoted 183 205 276
Median salary £37,500 £44,000 £42,350
Median salary % change year-on-year
-14.77% +3.89%
90% offered a salary of more than £23,600 £24,850 £30,000
10% offered a salary of more than £60,000 £67,500 £65,000
UK excluding London median salary £42,500 £42,500 £42,500
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5250 5166 4432
As % of all permanent IT jobs located in the West Midlands 87.05% 87.20% 83.25%
Number of salaries quoted 4098 4200 3675
Median salary £42,500 £42,000 £41,000
Median salary % change year-on-year
+1.19% +2.43%
90% offered a salary of more than £26,000 £27,500 £27,850
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 26 July 2016.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -8 69 £35,000 -17.64% 17
Staffordshire +20 50 £37,500 -9.63% 3
Coventry 0 45 £55,000 +27.16% 6
Warwickshire +7 28 £55,000 +144.44% 12
Shropshire -11 9 £37,500 -42.30% 8
Worcestershire +17 8 £32,500 -13.33% 5
Solihull +16 8 £50,000 -4.76% 3
Walsall -3 6 £31,500 -30.00% 1
Wolverhampton +2 5 £31,500 +40.00% 3
West Bromwich +3 3 £32,500 -
Sutton Coldfield -7 3 £28,500 -24.00% 1
Wednesbury - 3 £37,500 -
Herefordshire - 3 - - 3
Dudley -8 1 £55,000 -8.33%
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 July 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for CRM.

1 148 (30.39%) Microsoft
2 134 (27.52%) SQL
3 132 (27.10%) Agile Software Development
4 125 (25.67%) Dynamics CRM
5 123 (25.26%) JavaScript
6 118 (24.23%) SQL Server
7 116 (23.82%) .NET
8 107 (21.97%) C#
9 106 (21.77%) HTML
10 77 (15.81%) Finance
11 74 (15.20%) Project Management
11 74 (15.20%) Java
11 74 (15.20%) Salesforce.com
12 71 (14.58%) MS Excel
13 69 (14.17%) SharePoint
14 68 (13.96%) CSS
15 66 (13.55%) SAP
16 64 (13.14%) ASP.NET
17 63 (12.94%) ITIL
18 59 (12.11%) MySQL
19 56 (11.50%) Scrum
19 56 (11.50%) Retail
20 55 (11.29%) Marketing
20 55 (11.29%) OO
21 54 (11.09%) jQuery
22 53 (10.88%) XML
23 52 (10.68%) Degree
24 49 (10.06%) PRINCE2
24 49 (10.06%) Microsoft Azure
24 49 (10.06%) Line Management

CRM
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 69 (14.17%) SharePoint
2 19 (3.90%) IIS
3 18 (3.70%) BizTalk Server
4 17 (3.49%) CMS
5 10 (2.05%) SharePoint 2013
6 7 (1.44%) SharePoint 2010
6 7 (1.44%) SharePoint Server
6 7 (1.44%) Skype for Business
7 5 (1.03%) NetWeaver
7 5 (1.03%) Tomcat
7 5 (1.03%) WordPress
8 4 (0.82%) Office Communications Server
9 3 (0.62%) MS Project Server
10 2 (0.41%) Apache
10 2 (0.41%) Exchange Server 2013
10 2 (0.41%) MS Exchange
10 2 (0.41%) Sitecore CMS
11 1 (0.21%) Exchange Server 2010
11 1 (0.21%) SAP Portal
11 1 (0.21%) SAS
Applications
1 71 (14.58%) MS Excel
2 33 (6.78%) MS Office
3 9 (1.85%) MS Project
4 8 (1.64%) MS PowerPoint
5 5 (1.03%) Adobe Illustrator
5 5 (1.03%) Photoshop
6 3 (0.62%) InfoPath
7 2 (0.41%) Adobe Creative Suite
7 2 (0.41%) MS Visio
8 1 (0.21%) Acrobat
8 1 (0.21%) SPSS
Business Applications
1 125 (25.67%) Dynamics CRM
2 19 (3.90%) Salesforce.com CRM
3 14 (2.87%) SAP CRM
4 12 (2.46%) Dynamics AX
4 12 (2.46%) Eloqua
4 12 (2.46%) Magento
5 8 (1.64%) SAP MM
6 4 (0.82%) SAP ERP
7 3 (0.62%) Exstream
7 3 (0.62%) SAP Oil and Gas
8 2 (0.41%) Oracle CRM
8 2 (0.41%) Pivotal CRM
8 2 (0.41%) Remedy ITSM
8 2 (0.41%) Sage 200
8 2 (0.41%) Sage CRM
9 1 (0.21%) Dynamics GP
9 1 (0.21%) Retail-J
9 1 (0.21%) SAP Business One
9 1 (0.21%) SAP HR
9 1 (0.21%) SAP R/3
Cloud Services
1 49 (10.06%) Microsoft Azure
2 34 (6.98%) IaaS
3 33 (6.78%) PaaS
4 32 (6.57%) Office 365
5 29 (5.95%) Amazon AWS
6 16 (3.29%) Amazon EC2
6 16 (3.29%) SaaS
7 9 (1.85%) Sage Pay
8 8 (1.64%) Cloud Computing
8 8 (1.64%) Heroku
9 6 (1.23%) Force.com
10 5 (1.03%) Google Analytics
11 2 (0.41%) Azure Active Directory
11 2 (0.41%) GitHub
12 1 (0.21%) Google Drive
12 1 (0.21%) OneDrive
12 1 (0.21%) Yammer
Communications & Networking
1 9 (1.85%) SSL
2 7 (1.44%) TCP/IP
2 7 (1.44%) VoIP
3 6 (1.23%) Kerberos
3 6 (1.23%) Unified Communications
4 5 (1.03%) Network Security
5 4 (0.82%) DHCP
5 4 (0.82%) HTTP
5 4 (0.82%) Internet
6 3 (0.62%) DNS
6 3 (0.62%) Firewall
7 2 (0.41%) Broadband
7 2 (0.41%) CTI
7 2 (0.41%) Intranet
7 2 (0.41%) LAN
7 2 (0.41%) VPN
7 2 (0.41%) WAN
7 2 (0.41%) Wi-Fi
8 1 (0.21%) Extranet
8 1 (0.21%) H.323
Database & Business Intelligence
1 118 (24.23%) SQL Server
2 59 (12.11%) MySQL
3 24 (4.93%) SQL Server Reporting Services
4 19 (3.90%) Data Warehouse
4 19 (3.90%) SQL Server 2008
5 16 (3.29%) DB2
6 14 (2.87%) Relational Database
7 10 (2.05%) Power BI
8 9 (1.85%) SAP HANA
9 8 (1.64%) Crystal Reports
9 8 (1.64%) SAP BI
9 8 (1.64%) SAP BW
10 7 (1.44%) PostgreSQL
10 7 (1.44%) SQL Server Integration Services
11 5 (1.03%) Apache Cassandra
11 5 (1.03%) BusinessObjects
11 5 (1.03%) Data Mining
11 5 (1.03%) MongoDB
11 5 (1.03%) SQL Server 2012
12 4 (0.82%) BusinessObjects Web Intelligence
Development Applications
1 24 (4.93%) Git (software)
2 20 (4.11%) Visual Studio
3 18 (3.70%) Jenkins
4 15 (3.08%) Team Foundation Server
5 13 (2.67%) Ant
5 13 (2.67%) Maven
6 12 (2.46%) Eclipse
7 7 (1.44%) Babel
7 7 (1.44%) Grunt
7 7 (1.44%) gulp
7 7 (1.44%) webpack
8 5 (1.03%) SoapUI
9 4 (0.82%) JIRA
9 4 (0.82%) JIRA Agile
10 3 (0.62%) Moq
11 2 (0.41%) Dreamweaver
11 2 (0.41%) PowerBuilder
11 2 (0.41%) Visual Studio Tools for Office
12 1 (0.21%) LSMW
12 1 (0.21%) Visual Studio Code
General
1 77 (15.81%) Finance
2 56 (11.50%) Retail
3 55 (11.29%) Marketing
4 37 (7.60%) Back Office
5 30 (6.16%) Manufacturing
6 19 (3.90%) Publishing
7 12 (2.46%) Advertising
7 12 (2.46%) Automotive
8 10 (2.05%) Pharmaceutical
9 8 (1.64%) Telecoms
10 7 (1.44%) Billing
11 5 (1.03%) Legal
12 4 (0.82%) Games
12 4 (0.82%) Law
12 4 (0.82%) Local Government
13 3 (0.62%) General Ledger
13 3 (0.62%) Multimedia
14 2 (0.41%) Banking
14 2 (0.41%) Front Office
14 2 (0.41%) German Language
Job Titles
1 108 (22.18%) Developer
2 94 (19.30%) Analyst
3 63 (12.94%) Architect
4 46 (9.45%) Project Manager
5 35 (7.19%) Development Manager
5 35 (7.19%) Support Analyst
6 34 (6.98%) Solutions Architect
7 32 (6.57%) .NET Developer
8 31 (6.37%) Applications Support
9 28 (5.75%) Consultant
9 28 (5.75%) CRM Analyst
10 26 (5.34%) CRM Developer
11 24 (4.93%) Applications Support Analyst
12 22 (4.52%) Business Analyst
12 22 (4.52%) CRM Architect
12 22 (4.52%) CRM Manager
13 20 (4.11%) Software Developer
14 19 (3.90%) Salesforce.com Developer
15 16 (3.29%) ASP.NET Developer
15 16 (3.29%) Senior Developer
Libraries, Frameworks & Software Standards
1 116 (23.82%) .NET
2 106 (21.77%) HTML
3 68 (13.96%) CSS
4 64 (13.14%) ASP.NET
5 54 (11.09%) jQuery
6 53 (10.88%) XML
7 48 (9.86%) Web Services
8 34 (6.98%) REST
9 30 (6.16%) Ajax
9 30 (6.16%) SOAP
10 24 (4.93%) Visualforce
11 22 (4.52%) RESTful
12 21 (4.31%) ASP.NET MVC
13 19 (3.90%) AngularJS
14 16 (3.29%) HTML5
15 15 (3.08%) JSON
15 15 (3.08%) WCF
16 12 (2.46%) J2EE
16 12 (2.46%) Middleware
16 12 (2.46%) Zend Framework
Miscellaneous
1 41 (8.42%) Data Centre
2 38 (7.80%) Analytical Skills
3 35 (7.19%) User Experience
4 33 (6.78%) Computer Science
5 19 (3.90%) Enterprise Software
6 18 (3.70%) Social Media
7 17 (3.49%) Smart Meter
8 16 (3.29%) CMDB
8 16 (3.29%) Mobile App
9 10 (2.05%) NHS
10 9 (1.85%) Management Information System
11 5 (1.03%) Artificial Intelligence
11 5 (1.03%) FMCG
11 5 (1.03%) Public Cloud
11 5 (1.03%) Video Conferencing
12 4 (0.82%) iPad
12 4 (0.82%) PMI
12 4 (0.82%) Statistics
13 3 (0.62%) Blackberry
13 3 (0.62%) EPoS
Operating Systems
1 34 (6.98%) Windows
2 8 (1.64%) Linux
3 7 (1.44%) Android
4 5 (1.03%) Apple iOS
5 4 (0.82%) Windows 7
5 4 (0.82%) Windows Server
5 4 (0.82%) Windows XP
6 3 (0.62%) VMS
7 2 (0.41%) Unix
7 2 (0.41%) Windows 8
7 2 (0.41%) Windows Server 2008
7 2 (0.41%) Windows Server 2012
8 1 (0.21%) Windows Server 2003
Processes & Methodologies
1 132 (27.10%) Agile Software Development
2 74 (15.20%) Project Management
3 63 (12.94%) ITIL
4 56 (11.50%) Scrum
5 55 (11.29%) OO
6 49 (10.06%) Line Management
6 49 (10.06%) PRINCE2
7 48 (9.86%) MVC
8 45 (9.24%) Mentoring
9 44 (9.03%) ERP
9 44 (9.03%) Service Delivery
10 42 (8.62%) Business Development
11 39 (8.01%) Business Intelligence
12 38 (7.80%) Service Management
13 37 (7.60%) Waterfall
14 33 (6.78%) Software Engineering
15 32 (6.57%) Stakeholder Management
15 32 (6.57%) TOGAF
16 30 (6.16%) Presales
16 30 (6.16%) Unit Testing
Programming Languages
1 134 (27.52%) SQL
2 123 (25.26%) JavaScript
3 107 (21.97%) C#
4 74 (15.20%) Java
5 25 (5.13%) PHP
6 24 (4.93%) Apex Code
7 21 (4.31%) ABAP
8 20 (4.11%) VB.NET
9 18 (3.70%) T-SQL
10 10 (2.05%) PL/SQL
11 8 (1.64%) VBA
12 7 (1.44%) C++
12 7 (1.44%) ES6
12 7 (1.44%) Python
13 6 (1.23%) PowerShell
14 5 (1.03%) F#
14 5 (1.03%) VB
15 2 (0.41%) Shell Script
16 1 (0.21%) Delphi
16 1 (0.21%) Perl
Qualifications
1 52 (10.68%) Degree
2 22 (4.52%) PMI Certification
3 18 (3.70%) PMP
4 17 (3.49%) ISEB
5 16 (3.29%) Microsoft Certification
6 11 (2.26%) Security Cleared
7 9 (1.85%) PRINCE2 Certification
8 7 (1.44%) PRINCE2 Practitioner
9 6 (1.23%) MCSE
10 5 (1.03%) SC Cleared
11 2 (0.41%) MCITP
12 1 (0.21%) BC Cleared
12 1 (0.21%) ITIL Certification
12 1 (0.21%) MCSD
Quality Assurance & Compliance
1 26 (5.34%) QA
2 16 (3.29%) SLA
3 2 (0.41%) Data Quality
4 1 (0.21%) ISO 9000
4 1 (0.21%) ISO 9001
4 1 (0.21%) ISO/IEC 27001
System Software
1 24 (4.93%) VMware Infrastructure
2 16 (3.29%) Active Directory
2 16 (3.29%) Virtual Machines
3 15 (3.08%) Docker
4 4 (0.82%) Microsoft Virtual Server
4 4 (0.82%) Virtual Servers
5 3 (0.62%) Hyper-V
6 1 (0.21%) Citrix Presentation Server
6 1 (0.21%) Terminal Services
6 1 (0.21%) XenApp
Systems Management
1 16 (3.29%) SCVMM
2 10 (2.05%) Opscode Chef
2 10 (2.05%) Puppet
3 4 (0.82%) SCOM
4 3 (0.62%) HP Quality Center
5 1 (0.21%) Backup Exec
5 1 (0.21%) Cisco IPCC
Vendors
1 148 (30.39%) Microsoft
2 74 (15.20%) Salesforce.com
3 66 (13.55%) SAP
4 47 (9.65%) Oracle
5 27 (5.54%) VMware
6 21 (4.31%) HP
6 21 (4.31%) IBM
7 17 (3.49%) Cisco
7 17 (3.49%) Citrix
8 16 (3.29%) BMC
8 16 (3.29%) CheckPoint
8 16 (3.29%) EMC
8 16 (3.29%) Facebook
8 16 (3.29%) Juniper
8 16 (3.29%) NetApp
8 16 (3.29%) Twitter
9 13 (2.67%) ServiceNow
9 13 (2.67%) Zend
10 11 (2.26%) Pegasus
11 10 (2.05%) Sage
Birmingham, West Midlands (County)
Oscar
Salary: £33000 - £38000 per annum + Benefits
Posted: 7 hours ago
Leamington Spa, Warwickshire
Erin Associates
Salary: £24000 - £25000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Oscar
Salary: £30000 - £40000 per annum + Benefits
Posted: Yesterday
Stratford-Upon-Avon, Warwickshire
Crimson Ltd
Salary: £50000 - £55000 per annum + benefits
Posted: Yesterday
Wolverhampton, West Midlands (County)
Oscar
Salary: £50000 per annum
Posted: 4 days ago
Stoke-On-Trent, Staffordshire
Crimson Ltd
Salary: £55000 - £65000 per annum + benefits
Posted: 6 days ago
Stratford-Upon-Avon, Warwickshire
Oscar
Salary: £20000 - £30000 per annum
Posted: Yesterday
Sutton Coldfield, West Midlands (County)
Oscar
Salary: £45000 per annum
Posted: 4 days ago
Solihull, West Midlands (County)
Oscar
Salary: £55000 per annum
Posted: 4 days ago
Shrewsbury, Shropshire
Oscar
Salary: £50000 per annum
Posted: 4 days ago
Solihull, West Midlands (County)
Oscar
Salary: £50000 per annum
Posted: 4 days ago
Warwickshire
Oscar
Salary: £40000 per annum
Posted: 4 days ago
Nuneaton, Warwickshire
Oscar
Salary: £40000 - £45000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £45000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £50000 per annum + Parking
Posted: 5 days ago
Solihull, West Midlands (County)
Erin Associates
Salary: £35000 - £40000 per annum + excellent Benefits
Posted: 5 days ago
Evesham, Worcestershire
Oscar
Salary: £30000 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
Oscar
Salary: £45000 per annum
Posted: 4 days ago
Stoke-On-Trent, Staffordshire
ISL
Salary: £30000 - £40000 per annum
Posted: 5 days ago
Warwickshire
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £55000.00 per annum
Posted: 6 days ago
Telford, Shropshire
Erin Associates
Salary: £60000 - £65000 per annum + Bonus + benefits
Posted: 6 days ago
Telford, Shropshire
Oscar
Salary: £25000 - £35000 per annum
Posted: 4 days ago
Warwickshire
Reed Technology
Salary: £45000 - £55000 per annum + benefits
Posted: 4 days ago
Walsall, West Midlands (County)
Ashdown IT
Salary: £35000 per annum + Benefits
Posted: 4 days ago
Telford, Shropshire
Circle Recruitment
Salary: £35000 per annum + Benefits
Posted: 4 days ago
Telford, Shropshire
Proto Labs Limited
Salary: From £55,000 to £65,000 per annum (Negotiable)
Posted: 8 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £60000 per annum + bonus, pension, 22 days holiday
Posted: 6 days ago
Wolverhampton, West Midlands (County)
Oscar
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
Zoopla Property Group Plc
Salary: Competitive + Benefits
Posted: 8 days ago