The table below looks at the statistics for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 30 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 61 57 37
Rank change year-on-year
-4 -20
Permanent jobs citing CRM 254 226 315
As % of all permanent IT jobs located in the West Midlands 4.16% 4.19% 5.83%
As % of the Processes & Methodologies category 4.74% 4.93% 6.91%
Number of salaries quoted 159 177 262
Median salary £43,250 £46,250 £40,000
Median salary % change year-on-year
-6.48% +15.62%
90% offered a salary of more than £25,000 £28,503 £30,000
10% offered a salary of more than £62,750 £67,500 £65,000
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5354 4581 4558
As % of all permanent IT jobs located in the West Midlands 87.67% 84.83% 84.38%
Number of salaries quoted 4156 3800 3810
Median salary £42,500 £42,500 £42,000
Median salary % change year-on-year
- +1.19%
90% offered a salary of more than £27,500 £27,500 £29,000
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 30 May 2016.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -2 87 £40,000 -3.32% 19
Coventry +3 47 £52,500 +10.52% 14
Staffordshire +4 34 £36,250 -12.65% 9
Warwickshire -20 18 £52,500 +23.52% 5
Shropshire -5 16 £35,000 -46.15% 3
Worcestershire - 9 £31,250 - 2
Solihull +6 6 £55,000 +4.76% 6
Wolverhampton - 3 £25,000 - 3
Herefordshire +5 2 - - 2
Dudley 0 1 £55,000 -8.33%
West Bromwich -3 1 £47,500 -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 May 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for CRM.

1 143 (28.71%) Microsoft
2 130 (26.10%) Dynamics CRM
3 121 (24.30%) Agile Software Development
3 121 (24.30%) .NET
4 116 (23.29%) SQL Server
5 113 (22.69%) SQL
6 107 (21.49%) JavaScript
7 99 (19.88%) C#
8 91 (18.27%) HTML
9 88 (17.67%) SharePoint
10 85 (17.07%) Finance
11 76 (15.26%) MS Excel
12 74 (14.86%) Project Management
13 70 (14.06%) Degree
14 69 (13.86%) SAP
15 68 (13.65%) ASP.NET
16 65 (13.05%) Java
17 60 (12.05%) CSS
17 60 (12.05%) Salesforce.com
18 58 (11.65%) Business Intelligence
19 52 (10.44%) Oracle
19 52 (10.44%) ITIL
20 49 (9.84%) Marketing
20 49 (9.84%) jQuery
20 49 (9.84%) TOGAF
21 48 (9.64%) PRINCE2
21 48 (9.64%) Waterfall
22 46 (9.24%) Line Management
22 46 (9.24%) Stakeholder Management
23 44 (8.84%) Service Delivery

CRM
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 88 (17.67%) SharePoint
2 21 (4.22%) CMS
3 18 (3.61%) IIS
4 17 (3.41%) SharePoint 2013
5 16 (3.21%) SharePoint 2010
6 9 (1.81%) BizTalk Server
7 6 (1.20%) SAS
8 5 (1.00%) MS Exchange
8 5 (1.00%) Node.js
8 5 (1.00%) Skype for Business
8 5 (1.00%) Tomcat
8 5 (1.00%) WordPress
9 3 (0.60%) Apache
9 3 (0.60%) MS Project Server
10 2 (0.40%) Drupal
10 2 (0.40%) NetWeaver
10 2 (0.40%) SharePoint Server
10 2 (0.40%) SugarCRM
10 2 (0.40%) WebSphere
10 2 (0.40%) WebSphere Application Server
Applications
1 76 (15.26%) MS Excel
2 21 (4.22%) MS Office
3 9 (1.81%) MS Project
4 5 (1.00%) MS Visio
5 4 (0.80%) MS PowerPoint
5 4 (0.80%) SPSS
6 3 (0.60%) InfoPath
6 3 (0.60%) Photoshop
7 2 (0.40%) Adobe Creative Suite
7 2 (0.40%) Adobe Illustrator
8 1 (0.20%) Acrobat
Business Applications
1 130 (26.10%) Dynamics CRM
2 21 (4.22%) Salesforce.com CRM
3 20 (4.02%) Dynamics AX
4 16 (3.21%) SAP CRM
5 13 (2.61%) Dynamics GP
6 12 (2.41%) Eloqua
7 11 (2.21%) Dynamics NAV
8 7 (1.41%) SAP MM
9 4 (0.80%) SAP Oil and Gas
10 3 (0.60%) Exstream
10 3 (0.60%) Oracle 11i
10 3 (0.60%) Oracle EBS
10 3 (0.60%) Oracle EBS R12
10 3 (0.60%) Oracle Financials
10 3 (0.60%) Oracle iProcurement
10 3 (0.60%) SAP ERP
11 2 (0.40%) Magento
11 2 (0.40%) Oracle CRM
11 2 (0.40%) Sage CRM
11 2 (0.40%) SAP HR
Cloud Services
1 40 (8.03%) Microsoft Azure
2 32 (6.43%) Office 365
3 31 (6.22%) IaaS
3 31 (6.22%) PaaS
4 27 (5.42%) Amazon AWS
5 24 (4.82%) SaaS
6 13 (2.61%) Amazon EC2
7 10 (2.01%) Heroku
8 9 (1.81%) Cloud Computing
9 7 (1.41%) Force.com
9 7 (1.41%) Sage Pay
10 3 (0.60%) Google Analytics
11 2 (0.40%) Azure Active Directory
12 1 (0.20%) Google Drive
12 1 (0.20%) MailChimp
12 1 (0.20%) OneDrive
12 1 (0.20%) Pure360
12 1 (0.20%) Yammer
Communications & Networking
1 11 (2.21%) VoIP
2 10 (2.01%) Intranet
3 9 (1.81%) Extranet
4 8 (1.61%) TCP/IP
4 8 (1.61%) Unified Communications
5 7 (1.41%) SSL
6 5 (1.00%) DHCP
6 5 (1.00%) DNS
7 4 (0.80%) Firewall
7 4 (0.80%) HTTP
7 4 (0.80%) Internet
7 4 (0.80%) Kerberos
8 3 (0.60%) CTI
8 3 (0.60%) LAN
8 3 (0.60%) Network Security
8 3 (0.60%) VPN
8 3 (0.60%) WAN
9 2 (0.40%) Asterisk PBX
9 2 (0.40%) Broadband
9 2 (0.40%) Wi-Fi
Database & Business Intelligence
1 116 (23.29%) SQL Server
2 37 (7.43%) MySQL
3 31 (6.22%) SQL Server Reporting Services
4 14 (2.81%) Relational Database
4 14 (2.81%) SQL Server Integration Services
5 13 (2.61%) Data Warehouse
5 13 (2.61%) DB2
5 13 (2.61%) Power BI
6 10 (2.01%) SQL Server 2008
7 7 (1.41%) SAP BW
8 6 (1.20%) SQL Server 2012
9 5 (1.00%) SAP HANA
10 4 (0.80%) GIS
10 4 (0.80%) QlikView
10 4 (0.80%) SAP BI
11 3 (0.60%) BusinessObjects
11 3 (0.60%) BusinessObjects Web Intelligence
11 3 (0.60%) Crystal Reports
12 2 (0.40%) Oracle Database 10g
12 2 (0.40%) PostgreSQL
Development Applications
1 17 (3.41%) Git (software)
2 15 (3.01%) Visual Studio
3 12 (2.41%) Ant
3 12 (2.41%) Eclipse
3 12 (2.41%) Jenkins
3 12 (2.41%) Maven
4 11 (2.21%) Team Foundation Server
5 6 (1.20%) SoapUI
6 5 (1.00%) Babel
6 5 (1.00%) Grunt
6 5 (1.00%) gulp
6 5 (1.00%) webpack
7 4 (0.80%) PowerBuilder
8 2 (0.40%) Visual Studio Tools for Office
9 1 (0.20%) JIRA
9 1 (0.20%) JIRA Agile
9 1 (0.20%) LSMW
General
1 85 (17.07%) Finance
2 49 (9.84%) Marketing
3 41 (8.23%) Retail
4 29 (5.82%) Manufacturing
5 23 (4.62%) Back Office
6 18 (3.61%) Local Government
7 17 (3.41%) Publishing
8 12 (2.41%) Automotive
9 11 (2.21%) Billing
10 9 (1.81%) Telecoms
11 8 (1.61%) Legal
12 7 (1.41%) Advertising
13 4 (0.80%) Law
13 4 (0.80%) Pharmaceutical
14 3 (0.60%) Games
14 3 (0.60%) General Ledger
15 2 (0.40%) Banking
15 2 (0.40%) Front Office
15 2 (0.40%) German Language
15 2 (0.40%) Multimedia
Job Titles
1 102 (20.48%) Analyst
1 102 (20.48%) Developer
2 75 (15.06%) Architect
3 51 (10.24%) Project Manager
4 38 (7.63%) Applications Support
5 37 (7.43%) Consultant
6 34 (6.83%) Solutions Architect
6 34 (6.83%) Support Analyst
7 33 (6.63%) Business Analyst
8 30 (6.02%) Development Manager
9 29 (5.82%) Applications Support Analyst
10 28 (5.62%) CRM Architect
11 26 (5.22%) .NET Developer
12 24 (4.82%) CRM Developer
13 22 (4.42%) CRM Manager
14 20 (4.02%) CRM Analyst
14 20 (4.02%) Senior Developer
15 19 (3.82%) Software Project Manager
16 18 (3.61%) Salesforce.com Developer
17 17 (3.41%) Software Manager
Libraries, Frameworks & Software Standards
1 121 (24.30%) .NET
2 91 (18.27%) HTML
3 68 (13.65%) ASP.NET
4 60 (12.05%) CSS
5 49 (9.84%) jQuery
6 42 (8.43%) Web Services
7 41 (8.23%) XML
8 33 (6.63%) REST
9 27 (5.42%) Ajax
10 26 (5.22%) SOAP
11 23 (4.62%) AngularJS
12 20 (4.02%) Visualforce
13 18 (3.61%) ASP.NET MVC
14 14 (2.81%) HTML5
14 14 (2.81%) JSON
15 12 (2.41%) J2EE
15 12 (2.41%) RESTful
16 10 (2.01%) Middleware
17 8 (1.61%) WCF
18 7 (1.41%) NHibernate
Miscellaneous
1 44 (8.84%) Data Centre
2 39 (7.83%) Analytical Skills
3 37 (7.43%) Computer Science
4 27 (5.42%) Enterprise Software
5 26 (5.22%) User Experience
6 25 (5.02%) Mobile App
7 19 (3.82%) Social Media
8 16 (3.21%) Management Information System
9 14 (2.81%) VLE
10 13 (2.61%) CMDB
10 13 (2.61%) Smart Meter
11 7 (1.41%) Data Structures
12 6 (1.20%) Statistics
13 5 (1.00%) FMCG
13 5 (1.00%) NHS
14 4 (0.80%) Public Cloud
14 4 (0.80%) Taxonomies
15 3 (0.60%) Blackberry
15 3 (0.60%) Clustering
15 3 (0.60%) Replication
Operating Systems
1 30 (6.02%) Windows
2 10 (2.01%) Windows Server
3 8 (1.61%) Linux
4 7 (1.41%) Windows 7
5 5 (1.00%) Windows Server 2008
6 4 (0.80%) Android
6 4 (0.80%) Unix
7 2 (0.40%) Apple iOS
7 2 (0.40%) Windows Server 2012
7 2 (0.40%) Windows XP
8 1 (0.20%) Windows Server 2003
Processes & Methodologies
1 121 (24.30%) Agile Software Development
2 74 (14.86%) Project Management
3 58 (11.65%) Business Intelligence
4 52 (10.44%) ITIL
5 49 (9.84%) TOGAF
6 48 (9.64%) PRINCE2
6 48 (9.64%) Waterfall
7 46 (9.24%) Line Management
7 46 (9.24%) Stakeholder Management
8 44 (8.84%) Service Delivery
9 42 (8.43%) OO
10 40 (8.03%) ERP
11 39 (7.83%) Scrum
12 36 (7.23%) MVC
13 35 (7.03%) Business Development
14 33 (6.63%) Mentoring
15 32 (6.43%) Coaching
16 30 (6.02%) Migration
17 29 (5.82%) Business Analysis
17 29 (5.82%) Service Management
Programming Languages
1 113 (22.69%) SQL
2 107 (21.49%) JavaScript
3 99 (19.88%) C#
4 65 (13.05%) Java
5 20 (4.02%) Apex Code
6 19 (3.82%) VB.NET
7 16 (3.21%) PHP
8 15 (3.01%) ABAP
9 14 (2.81%) VB
10 11 (2.21%) T-SQL
11 10 (2.01%) PowerShell
11 10 (2.01%) VBA
12 7 (1.41%) PL/SQL
13 5 (1.00%) C++
13 5 (1.00%) ES6
14 4 (0.80%) C
15 2 (0.40%) Python
15 2 (0.40%) Shell Script
16 1 (0.20%) Delphi
16 1 (0.20%) Perl
Qualifications
1 70 (14.06%) Degree
2 20 (4.02%) ISEB
2 20 (4.02%) Microsoft Certification
3 17 (3.41%) PMI Certification
4 15 (3.01%) PMP
5 10 (2.01%) Security Cleared
6 8 (1.61%) PRINCE2 Certification
7 6 (1.20%) MCSE
8 5 (1.00%) PRINCE2 Practitioner
9 3 (0.60%) MCSD
10 2 (0.40%) MCITP
11 1 (0.20%) BC Cleared
11 1 (0.20%) CISM
11 1 (0.20%) CISSP
11 1 (0.20%) ISTQB
11 1 (0.20%) ITIL Certification
11 1 (0.20%) Postgraduate
11 1 (0.20%) SAP Certification
11 1 (0.20%) SC Cleared
Quality Assurance & Compliance
1 18 (3.61%) QA
2 11 (2.21%) SLA
3 3 (0.60%) ISO/IEC 27001
4 2 (0.40%) Data Quality
5 1 (0.20%) ISO 9000
5 1 (0.20%) ISO 9001
System Software
1 21 (4.22%) VMware Infrastructure
2 20 (4.02%) Active Directory
3 8 (1.61%) Docker
4 5 (1.00%) Hyper-V
5 4 (0.80%) Microsoft Virtual Server
6 1 (0.20%) Citrix Presentation Server
6 1 (0.20%) Terminal Services
6 1 (0.20%) XenApp
Systems Management
1 13 (2.61%) SCVMM
2 10 (2.01%) Opscode Chef
2 10 (2.01%) Puppet
3 2 (0.40%) SCOM
4 1 (0.20%) Backup Exec
4 1 (0.20%) Cisco IPCC
4 1 (0.20%) HP Quality Center
4 1 (0.20%) SCCM
Vendors
1 143 (28.71%) Microsoft
2 69 (13.86%) SAP
3 60 (12.05%) Salesforce.com
4 52 (10.44%) Oracle
5 24 (4.82%) VMware
6 18 (3.61%) Facebook
6 18 (3.61%) IBM
6 18 (3.61%) Twitter
7 17 (3.41%) HP
8 15 (3.01%) Citrix
9 14 (2.81%) Cisco
9 14 (2.81%) Siebel
10 13 (2.61%) BMC
10 13 (2.61%) CheckPoint
10 13 (2.61%) EMC
10 13 (2.61%) Juniper
10 13 (2.61%) NetApp
11 12 (2.41%) ServiceNow
12 7 (1.41%) WorldPay
13 5 (1.00%) PayPal
Wolverhampton, West Midlands (County)
Oscar
Salary: £50000 per annum
Posted: 2 days ago
Telford, Shropshire
Oscar
Salary: £50000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £35000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £27000 per annum
Posted: 2 days ago
Warwickshire
Oscar
Salary: £40000 per annum
Posted: 2 days ago
Sutton Coldfield, West Midlands (County)
Oscar
Salary: £40000 per annum
Posted: 2 days ago
Solihull, West Midlands (County)
Oscar
Salary: £35000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £45000 per annum
Posted: 2 days ago
Solihull, West Midlands (County)
Search Consultancy
Posted: 5 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £45000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £50000 per annum
Posted: 2 days ago
Coventry, West Midlands (County)
Randstad Technologies
Salary: £25000 - £30500.00 per annum + Healthcare, Pension, Parking
Posted: 3 days ago
Birmingham, West Midlands (County)
Oscar
Posted: 2 days ago
Coventry, West Midlands (County)
Oscar
Salary: £45000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £45000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Oscar
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
IT Connections
Salary: £28000 to £40000
Posted: 3 days ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £25000 per annum
Posted: 3 days ago
Staffordshire
Senitor Associates
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago
Solihull, West Midlands (County)
Nigel Frank International Ltd
Salary: £45000 - £55000 per annum + Home Working, Healthcare, Pension.
Posted: 4 days ago
Telford, Shropshire
Oscar
Salary: £25000 - £35000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Candour Solutions
Salary: Excellent plus outstanding benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £50000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £18000 - £24000 per annum
Posted: 4 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £16000 - £18000 per annum + 21 days holiday plus bank holidays
Posted: 6 days ago
Redditch, Worcestershire
RecruitmentRevolution.com Limited
Salary: From £30,000 to £40,000 per annum +life insurance+birthday off+25 days
Posted: 5 days ago
Solihull, West Midlands (County)
Erin Associates
Salary: £35000 - £40000 per annum + excellent Benefits
Posted: 6 days ago
Staffordshire
Uniting Ambition
Salary: £65k - 75k per year
Posted: 4 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 20 days ago