The table below looks at the statistics for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 34 71 32
Rank change year-on-year
+37 -39
Permanent jobs citing CRM 314 179 283
As % of all permanent IT jobs located in the West Midlands 5.67% 3.22% 5.94%
As % of the Processes & Methodologies category 7.41% 4.16% 7.92%
Number of salaries quoted 247 159 233
Average salary £42,350 £42,500 £42,500
Average salary % change year-on-year
-0.35% -
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £66,500 £55,000 £70,000
UK excluding London average salary £42,500 £41,500 £42,500
% change year-on-year
+2.40% -2.35%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4240 4305 3572
As % of all permanent IT jobs located in the West Midlands 76.59% 77.43% 74.95%
Number of salaries quoted 3506 3643 3031
Average salary £41,000 £41,000 £40,000
Average salary % change year-on-year
- +2.50%
90% offered a salary of more than £28,000 £26,500 £27,000
10% offered a salary of more than £65,000 £65,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 22 August 2014.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +13 135 £42,500 +6.25% 22
Coventry +23 29 £61,500 +76.97% 4
Solihull +17 27 £33,250 +9.01% 5
Warwickshire +20 20 £42,350 -5.88% 6
Staffordshire -1 19 £40,000 -3.03% 3
Worcestershire +13 16 £55,375 -
Wolverhampton +5 4 £32,500 -9.72% 2
Shropshire -6 3 £35,000 +7.69%
Walsall - 2 £44,250 - 1
Dudley +1 1 £22,500 -51.87%
West Bromwich - 1 - -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 August 2014, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 207 (34.10%) .NET
2 203 (33.44%) Dynamics CRM
3 201 (33.11%) Microsoft
4 176 (29.00%) SQL
5 175 (28.83%) C#
6 129 (21.25%) SQL Server
7 126 (20.76%) Finance
8 112 (18.45%) SharePoint
9 98 (16.14%) Degree
10 94 (15.49%) MS Excel
11 93 (15.32%) SAP
12 87 (14.33%) HTML
13 84 (13.84%) JavaScript
14 79 (13.01%) ASP.NET
15 78 (12.85%) SQL Server Reporting Services
16 74 (12.19%) Retail
17 70 (11.53%) Business Intelligence
17 70 (11.53%) Project Management
18 67 (11.04%) XML
19 66 (10.87%) E-Commerce
19 66 (10.87%) SAP CRM
20 63 (10.38%) Windows
21 62 (10.21%) Oracle
22 60 (9.88%) ERP
22 60 (9.88%) Security Cleared
23 53 (8.73%) Web Services
24 51 (8.40%) CSS
24 51 (8.40%) Marketing
25 48 (7.91%) Advertising
25 48 (7.91%) Migration

CRM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 August 2014, IT jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 112 (18.45%) SharePoint
2 22 (3.62%) SharePoint Server
3 21 (3.46%) CMS
4 18 (2.97%) BizTalk Server
5 16 (2.64%) WordPress
6 15 (2.47%) SharePoint 2013
7 14 (2.31%) WebSphere
8 13 (2.14%) Drupal
9 11 (1.81%) Oracle Workflow
10 8 (1.32%) SharePoint 2010
11 6 (0.99%) Apache Solr
12 5 (0.82%) MS Exchange
13 3 (0.49%) Sitefinity
13 3 (0.49%) IIS
13 3 (0.49%) Tomcat
14 2 (0.33%) Apache
14 2 (0.33%) Lync
15 1 (0.16%) Exchange Server 2010
15 1 (0.16%) SAS
15 1 (0.16%) NetWeaver
Applications
1 94 (15.49%) MS Excel
2 25 (4.12%) MS Office
3 8 (1.32%) MS Visio
4 7 (1.15%) Spreadsheet
5 5 (0.82%) MS Project
6 3 (0.49%) Photoshop
7 2 (0.33%) MS PowerPoint
8 1 (0.16%) SPSS
8 1 (0.16%) Adobe Captivate
Business Applications
1 203 (33.44%) Dynamics CRM
2 66 (10.87%) SAP CRM
3 21 (3.46%) Magento
4 18 (2.97%) Oracle EBS
5 17 (2.80%) Oracle EBS R12
6 12 (1.98%) Oracle iProcurement
7 7 (1.15%) Oracle ERP
8 6 (0.99%) Line 500
8 6 (0.99%) Google Analytics
9 5 (0.82%) Sage 200
10 4 (0.66%) Oracle iRecruitment
10 4 (0.66%) SAP PM
10 4 (0.66%) SAP SD
11 3 (0.49%) SAP MM
11 3 (0.49%) Dynamics NAV
11 3 (0.49%) Pivotal CRM
12 2 (0.33%) Dynamics AX
12 2 (0.33%) Dynamics GP
12 2 (0.33%) Oracle Payroll
12 2 (0.33%) SAP HR
Cloud Services
1 6 (0.99%) Office 365
2 1 (0.16%) Responsys
2 1 (0.16%) SaaS
2 1 (0.16%) PaaS
Communications & Networking
1 10 (1.65%) Wireless
1 10 (1.65%) Internet
2 9 (1.48%) Intranet
3 7 (1.15%) Wi-Fi
4 6 (0.99%) Extranet
5 5 (0.82%) MPLS
5 5 (0.82%) H.323
5 5 (0.82%) Cisco ICM
6 4 (0.66%) DNS
7 2 (0.33%) IP Telephony
7 2 (0.33%) TCP/IP
7 2 (0.33%) Broadband
7 2 (0.33%) VoIP
7 2 (0.33%) WAN
7 2 (0.33%) Asterisk PBX
7 2 (0.33%) Unified Communications
8 1 (0.16%) Network Security
8 1 (0.16%) DHCP
8 1 (0.16%) LAN
8 1 (0.16%) SMS
Database & Business Intelligence
1 129 (21.25%) SQL Server
2 78 (12.85%) SQL Server Reporting Services
3 46 (7.58%) SQL Server Integration Services
4 45 (7.41%) Data Warehouse
5 22 (3.62%) Oracle BI EE
6 21 (3.46%) SQL Server 2008
7 18 (2.97%) SQL Server Analysis Services
8 16 (2.64%) MySQL
9 13 (2.14%) Data Mining
9 13 (2.14%) Data Mart
10 12 (1.98%) SAP BW
10 12 (1.98%) Oracle BI Publisher
11 11 (1.81%) EDRMS
12 10 (1.65%) Oracle Reports
13 8 (1.32%) Relational Database
14 7 (1.15%) SQL Server 2012
15 6 (0.99%) PostgreSQL
15 6 (0.99%) Crystal Reports
16 5 (0.82%) QlikView
17 4 (0.66%) Microsoft Analysis Services
Development Applications
1 37 (6.10%) Visual Studio
2 11 (1.81%) Team Foundation Server
3 8 (1.32%) Git (software)
4 6 (0.99%) Visual Studio Team System
5 5 (0.82%) Rational Rose
6 4 (0.66%) Subversion
6 4 (0.66%) Mercurial
7 3 (0.49%) Talend Open Studio
8 2 (0.33%) NetAdvantage
8 2 (0.33%) VSS/SourceSafe
8 2 (0.33%) LLBLGen Pro
9 1 (0.16%) Hudson
9 1 (0.16%) ERwin
9 1 (0.16%) QuickTest Pro
9 1 (0.16%) Oracle Forms
9 1 (0.16%) Selenium
9 1 (0.16%) LSMW
General
1 126 (20.76%) Finance
2 74 (12.19%) Retail
3 51 (8.40%) Marketing
4 48 (7.91%) Advertising
5 41 (6.75%) Manufacturing
6 22 (3.62%) Billing
7 20 (3.29%) Telecoms
8 16 (2.64%) Back Office
9 9 (1.48%) Banking
10 8 (1.32%) Legal
11 7 (1.15%) Publishing
12 5 (0.82%) Automotive
13 4 (0.66%) German Language
14 3 (0.49%) Corporate Banking
14 3 (0.49%) Local Government
15 2 (0.33%) International Banking
15 2 (0.33%) Financial Institution
15 2 (0.33%) Law
16 1 (0.16%) Games
16 1 (0.16%) Front Office
Job Titles
1 204 (33.61%) Developer
2 137 (22.57%) Analyst
3 82 (13.51%) Consultant
4 78 (12.85%) .NET Developer
5 64 (10.54%) Architect
6 56 (9.23%) CRM Developer
7 53 (8.73%) Business Analyst
8 50 (8.24%) C# Developer
9 45 (7.41%) Project Manager
10 38 (6.26%) Junior
10 38 (6.26%) C# .NET Developer
11 36 (5.93%) Junior Developer
12 33 (5.44%) CRM Analyst
13 32 (5.27%) Solutions Architect
14 30 (4.94%) Dynamics CRM Developer
15 28 (4.61%) CRM Architect
16 27 (4.45%) CRM Consultant
17 23 (3.79%) ASP.NET Developer
18 22 (3.62%) Data Analyst
19 21 (3.46%) Support Analyst
Libraries, Frameworks & Software Standards
1 207 (34.10%) .NET
2 87 (14.33%) HTML
3 79 (13.01%) ASP.NET
4 67 (11.04%) XML
5 53 (8.73%) Web Services
6 51 (8.40%) CSS
7 37 (6.10%) HTML5
7 37 (6.10%) WCF
8 32 (5.27%) jQuery
9 26 (4.28%) WPF
10 25 (4.12%) Silverlight
11 24 (3.95%) .NET Framework
12 14 (2.31%) SOAP
13 12 (1.98%) LINQ
14 10 (1.65%) WF
14 10 (1.65%) XHTML
15 9 (1.48%) ASP.NET MVC
16 7 (1.15%) ADO.NET Entity Framework
16 7 (1.15%) WinForms
16 7 (1.15%) Middleware
Miscellaneous
1 35 (5.77%) Management Information System
2 25 (4.12%) Social Media
3 14 (2.31%) Computer Science
4 13 (2.14%) iPhone
4 13 (2.14%) iPad
5 12 (1.98%) Smart Meter
6 10 (1.65%) Taxonomies
7 8 (1.32%) Mobile App
8 5 (0.82%) Data Integration
9 4 (0.66%) Client/Server
9 4 (0.66%) EPoS
10 3 (0.49%) Enterprise Software
10 3 (0.49%) Xbox
10 3 (0.49%) Digital Media
10 3 (0.49%) FMCG
10 3 (0.49%) Open Source
10 3 (0.49%) Replication
10 3 (0.49%) RIA
11 2 (0.33%) Blog
12 1 (0.16%) N-Tier
Operating Systems
1 63 (10.38%) Windows
2 10 (1.65%) Windows Server 2008
3 8 (1.32%) Android
4 7 (1.15%) Linux
5 5 (0.82%) Windows 8
5 5 (0.82%) Apple iOS
6 4 (0.66%) UNIX
7 3 (0.49%) Windows Server 2012
8 1 (0.16%) Windows 7
8 1 (0.16%) VMS
8 1 (0.16%) Mac OS X
8 1 (0.16%) Windows Server 2003
8 1 (0.16%) AIX
8 1 (0.16%) Solaris
8 1 (0.16%) Windows XP
Processes & Methodologies
1 70 (11.53%) Business Intelligence
1 70 (11.53%) Project Management
2 66 (10.87%) E-Commerce
3 60 (9.88%) ERP
4 48 (7.91%) Migration
5 47 (7.74%) Agile Software Development
6 42 (6.92%) Workflow
7 33 (5.44%) Business Analysis
7 33 (5.44%) Analytics
8 30 (4.94%) Web Development
9 29 (4.78%) Stakeholder Management
10 28 (4.61%) Data Modelling
11 27 (4.45%) Data Migration
12 26 (4.28%) PRINCE2
12 26 (4.28%) Business Transformation
13 24 (3.95%) MVC
13 24 (3.95%) Scrum
13 24 (3.95%) Waterfall
14 23 (3.79%) Data Management
14 23 (3.79%) Data Analysis
Programming Languages
1 176 (29.00%) SQL
2 175 (28.83%) C#
3 84 (13.84%) JavaScript
4 25 (4.12%) VB.NET
5 23 (3.79%) T-SQL
6 22 (3.62%) PHP
7 18 (2.97%) ABAP
8 15 (2.47%) PL/SQL
8 15 (2.47%) Java
9 12 (1.98%) VBA
10 8 (1.32%) C
11 5 (0.82%) Ruby
12 4 (0.66%) SAPscript
12 4 (0.66%) Shell Script
13 3 (0.49%) Groovy
13 3 (0.49%) C++
14 2 (0.33%) VB6
14 2 (0.33%) VB
15 1 (0.16%) PowerShell
15 1 (0.16%) R
Qualifications
1 98 (16.14%) Degree
2 60 (9.88%) Security Cleared
3 33 (5.44%) Microsoft Certification
3 33 (5.44%) SC Cleared
4 14 (2.31%) MCP
5 10 (1.65%) MCITP
5 10 (1.65%) PRINCE2 Certification
6 5 (0.82%) CCNP
6 5 (0.82%) CCIP
6 5 (0.82%) Cisco Certification
7 4 (0.66%) ISEB
8 2 (0.33%) MCSE
8 2 (0.33%) ITIL Certification
9 1 (0.16%) ISTQB Foundation Certification
9 1 (0.16%) NVQ Level 3
9 1 (0.16%) CCENT
9 1 (0.16%) A+ Certification
9 1 (0.16%) CISSP
9 1 (0.16%) SAP Certification
9 1 (0.16%) PMP
Quality Assurance & Compliance
1 18 (2.97%) SLA
2 17 (2.80%) QA
3 5 (0.82%) Data Quality
4 4 (0.66%) PCI DSS
5 1 (0.16%) ISO/IEC 27001
5 1 (0.16%) COBIT
System Software
1 6 (0.99%) Active Directory
2 1 (0.16%) VMware Infrastructure
2 1 (0.16%) Hyper-V
2 1 (0.16%) VMware ESX
2 1 (0.16%) Oracle RAC
Systems Management
1 5 (0.82%) Cisco CUCM
1 5 (0.82%) Cisco UCCE
2 2 (0.33%) SCCM
2 2 (0.33%) SCOM
3 1 (0.16%) Forefront Identity Manager
Vendors
1 201 (33.11%) Microsoft
2 93 (15.32%) SAP
3 62 (10.21%) Oracle
4 18 (2.97%) Open Text
5 15 (2.47%) hybris
6 14 (2.31%) Apple
6 14 (2.31%) Sage
7 13 (2.14%) Salesforce.com
8 10 (1.65%) IBM
8 10 (1.65%) EMC
9 9 (1.48%) Hyperion
10 8 (1.32%) Fujitsu
10 8 (1.32%) Verint
11 7 (1.15%) Siebel
12 6 (0.99%) Google
12 6 (0.99%) ATG
13 5 (0.82%) Tableau
13 5 (0.82%) Cisco
13 5 (0.82%) CheckPoint
13 5 (0.82%) Juniper
West Midlands
Spring Technology
Salary: £35000.00 - £50000.00 per annum
Posted: 17 hours ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £30000 - £50000 per annum + holidays, company car, bonus scheme
Posted: 20 hours ago
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £35000 - £52000 per annum + bonus, benefits, car allowance
Posted: 20 hours ago
Birmingham
Mason Frank
Salary: £100 - £150 per day
Posted: Yesterday
Leamington Spa, Warwickshire
Erin Associates
Salary: £40000 - £41000 per annum + Benefits, Flexi time
Posted: Yesterday
Birmingham, West Midlands (County)
Erin Associates
Salary: £40000 - £41000 per annum + Benefits
Posted: Yesterday
Walsall
Huxley Associates
Salary: £30000 - £35000 per annum + competitive
Posted: Yesterday
Birmingham, West Midlands (County)
BARCLAY ANDERSON LIMITED
Salary: Up to £45,000 per annum £4.2K Car Allowance
Posted: 2 days ago
Birmingham, West Midlands (County)
Greywood Associates Limited
Salary: £40000 - £45000 per annum + Benefits
Posted: 2 days ago
West Midlands
Hyphen
Salary: Pension, Bonus
Posted: 2 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum + Benefits
Posted: 2 days ago
Warwickshire
Crimson Ltd
Salary: £40000 - £50000 per annum + benefits and bonus
Posted: 3 days ago
Birmingham, West Midlands (County)
Careerwise UK Limited
Salary: £30000 - £65000 per annum + benefits
Posted: 4 days ago
Manchester or Birmingham or Farnborough
Edenhouse solutions ltd
Salary: Competitive
Posted: 4 days ago
Staffordshire
Spring Technology
Salary: £40000.00 - £45000.00 per annum
Posted: 4 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £50000 - £65000 per annum + career growth, benefits, gym membership
Posted: 4 days ago
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £35000 - £48000 per annum + benefits, car, pension
Posted: 4 days ago
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + benefits package
Posted: 4 days ago
Stratford-Upon-Avon, Warwickshire
ISL
Salary: £25000.00 - £40000.00 per annum
Posted: 6 days ago
Solihull, West Midlands (County)
Next Move IT
Salary: £18000 - £24000 per annum + Bonus + Benefits
Posted: 6 days ago