The table below looks at the statistics for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 53 65 44
Rank change year-on-year
+12 -21
Permanent jobs citing CRM 269 199 308
As % of all permanent IT jobs located in the West Midlands 4.64% 3.75% 5.48%
As % of the Processes & Methodologies category 5.28% 4.31% 6.52%
Number of salaries quoted 188 159 244
Median salary £40,000 £42,500 £42,350
Median salary % change year-on-year
-5.88% +0.35%
90% offered a salary of more than £27,500 £26,000 £30,000
10% offered a salary of more than £57,500 £66,500 £80,000
UK excluding London median salary £45,000 £43,250 £42,500
% change year-on-year
+4.04% +1.76%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5093 4616 4722
As % of all permanent IT jobs located in the West Midlands 87.86% 86.90% 84.01%
Number of salaries quoted 4002 3821 3959
Median salary £42,500 £42,500 £42,350
Median salary % change year-on-year
- +0.35%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £62,500 £70,000 £63,299
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

CRM
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 26 September 2016.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +6 111 £35,000 -22.22% 18
Staffordshire +11 47 £47,500 +14.45% 6
Warwickshire +18 33 £46,250 +68.18% 8
Coventry -8 29 £51,000 +2.00% 8
Shropshire -6 9 £38,750 -24.39% 8
Walsall -2 6 £33,250 -26.11% 1
West Bromwich - 5 £27,500 -
Sutton Coldfield - 4 £28,500 -
Wolverhampton - 3 £31,500 -
Brierley Hill +3 2 £25,000 -9.09% 1
Halesowen 0 2 £36,750 -22.63% 3
Wednesbury - 2 £35,000 -
Solihull +9 1 - - 5
Worcestershire +7 1 £30,000 -20.00%
Herefordshire - 1 - -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 September 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for CRM.

1 190 (35.78%) Microsoft
2 165 (31.07%) Agile Software Development
3 151 (28.44%) SQL
4 145 (27.31%) JavaScript
5 140 (26.37%) SQL Server
5 140 (26.37%) Dynamics CRM
6 133 (25.05%) HTML
7 131 (24.67%) .NET
8 128 (24.11%) C#
9 98 (18.46%) Finance
10 87 (16.38%) CSS
11 85 (16.01%) Project Management
12 82 (15.44%) MS Excel
13 80 (15.07%) Scrum
14 79 (14.88%) SAP
15 76 (14.31%) Retail
16 70 (13.18%) Salesforce.com
16 70 (13.18%) MVC
16 70 (13.18%) Microsoft Azure
17 68 (12.81%) ITIL
18 66 (12.43%) SharePoint
18 66 (12.43%) MySQL
19 64 (12.05%) XML
20 63 (11.86%) ASP.NET
21 62 (11.68%) ERP
22 61 (11.49%) jQuery
23 59 (11.11%) PRINCE2
23 59 (11.11%) Line Management
24 56 (10.55%) Marketing
24 56 (10.55%) Degree

CRM
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (12.43%) SharePoint
2 29 (5.46%) BizTalk Server
3 23 (4.33%) CMS
4 15 (2.82%) SharePoint Server
5 12 (2.26%) IIS
6 6 (1.13%) Skype for Business
7 5 (0.94%) NetWeaver
7 5 (0.94%) SharePoint 2013
8 4 (0.75%) Office Communications Server
9 3 (0.56%) MS Exchange
10 2 (0.38%) Exchange Server 2007
10 2 (0.38%) SharePoint 2010
10 2 (0.38%) Sitecore CMS
10 2 (0.38%) WordPress
11 1 (0.19%) Adobe Experience Manager
11 1 (0.19%) Apache
11 1 (0.19%) Drupal
11 1 (0.19%) Joomla!
11 1 (0.19%) SAP Portal
11 1 (0.19%) WebSphere
Applications
1 82 (15.44%) MS Excel
2 53 (9.98%) MS Office
3 11 (2.07%) MS PowerPoint
4 7 (1.32%) MS Visio
4 7 (1.32%) Photoshop
5 5 (0.94%) Adobe Illustrator
5 5 (0.94%) MS Project
6 2 (0.38%) Adobe Creative Suite
7 1 (0.19%) Acrobat
7 1 (0.19%) InfoPath
Business Applications
1 140 (26.37%) Dynamics CRM
2 18 (3.39%) Dynamics AX
3 13 (2.45%) SAP CRM
4 12 (2.26%) Magento
5 11 (2.07%) SAP MM
6 9 (1.69%) Eloqua
7 5 (0.94%) SAP BPC
8 4 (0.75%) Salesforce.com CRM
8 4 (0.75%) SAP ERP
9 3 (0.56%) Sage 200
9 3 (0.56%) SAP Oil and Gas
10 2 (0.38%) Oracle CRM
10 2 (0.38%) Pivotal CRM
10 2 (0.38%) Remedy ITSM
10 2 (0.38%) Sage CRM
11 1 (0.19%) Dynamics GP
11 1 (0.19%) SAP Business One
11 1 (0.19%) SAP HR
11 1 (0.19%) SAP R/3
11 1 (0.19%) SAP Retail
Cloud Services
1 70 (13.18%) Microsoft Azure
2 40 (7.53%) IaaS
3 35 (6.59%) PaaS
4 31 (5.84%) Amazon AWS
4 31 (5.84%) Office 365
5 19 (3.58%) Amazon EC2
6 12 (2.26%) SaaS
7 9 (1.69%) Sage Pay
8 8 (1.51%) Google Analytics
9 5 (0.94%) Heroku
10 4 (0.75%) GitHub
11 2 (0.38%) Cloud Computing
11 2 (0.38%) OneDrive
12 1 (0.19%) Google Drive
12 1 (0.19%) Yammer
Communications & Networking
1 9 (1.69%) SSL
2 5 (0.94%) Firewall
2 5 (0.94%) Network Security
3 4 (0.75%) Intranet
3 4 (0.75%) Kerberos
4 3 (0.56%) DHCP
4 3 (0.56%) Internet
5 2 (0.38%) Broadband
5 2 (0.38%) DNS
5 2 (0.38%) Skype
5 2 (0.38%) TCP/IP
5 2 (0.38%) VPN
6 1 (0.19%) 3G
6 1 (0.19%) Cisco IPT
6 1 (0.19%) CTI
6 1 (0.19%) Extranet
6 1 (0.19%) H.323
6 1 (0.19%) IP Telephony
6 1 (0.19%) RS-232
6 1 (0.19%) VoIP
Database & Business Intelligence
1 140 (26.37%) SQL Server
2 66 (12.43%) MySQL
3 21 (3.95%) SQL Server 2008
4 20 (3.77%) Data Warehouse
5 19 (3.58%) DB2
6 17 (3.20%) Relational Database
7 16 (3.01%) SQL Server Reporting Services
8 14 (2.64%) SAP HANA
9 13 (2.45%) BusinessObjects
9 13 (2.45%) SAP BW
10 8 (1.51%) Crystal Reports
10 8 (1.51%) SAP BI
11 6 (1.13%) Data Mining
12 5 (0.94%) Apache Cassandra
12 5 (0.94%) MongoDB
12 5 (0.94%) PostgreSQL
12 5 (0.94%) Power BI
12 5 (0.94%) SQL Server Integration Services
13 4 (0.75%) MaxDB
13 4 (0.75%) QlikView
Development Applications
1 51 (9.60%) Visual Studio
2 37 (6.97%) Git (software)
3 19 (3.58%) Jenkins
4 16 (3.01%) Team Foundation Server
5 11 (2.07%) Moq
6 10 (1.88%) Ant
6 10 (1.88%) Maven
7 9 (1.69%) Eclipse
8 7 (1.32%) Babel
8 7 (1.32%) Grunt
8 7 (1.32%) gulp
8 7 (1.32%) webpack
9 6 (1.13%) JIRA
9 6 (1.13%) JIRA Agile
10 5 (0.94%) Octopus Deploy
10 5 (0.94%) Visual Studio Code
11 4 (0.75%) Atlassian Bamboo
11 4 (0.75%) Travis CI
12 3 (0.56%) Visual Studio Tools for Office
13 2 (0.38%) Dreamweaver
General
1 98 (18.46%) Finance
2 76 (14.31%) Retail
3 56 (10.55%) Marketing
4 42 (7.91%) Back Office
4 42 (7.91%) Manufacturing
5 23 (4.33%) Publishing
6 22 (4.14%) Automotive
7 20 (3.77%) Advertising
7 20 (3.77%) Pharmaceutical
8 12 (2.26%) Billing
9 7 (1.32%) Games
9 7 (1.32%) Local Government
10 6 (1.13%) Telecoms
11 4 (0.75%) Aerospace
11 4 (0.75%) Law
12 3 (0.56%) General Ledger
12 3 (0.56%) Multimedia
13 2 (0.38%) Banking
13 2 (0.38%) German Language
13 2 (0.38%) Legal
Job Titles
1 147 (27.68%) Developer
2 102 (19.21%) Analyst
3 50 (9.42%) Project Manager
4 49 (9.23%) .NET Developer
5 46 (8.66%) Architect
6 40 (7.53%) Consultant
7 39 (7.34%) Senior Developer
8 34 (6.40%) Solutions Architect
9 30 (5.65%) Support Analyst
10 29 (5.46%) Business Analyst
11 27 (5.08%) C# Developer
12 26 (4.90%) Software Developer
13 25 (4.71%) Applications Support
13 25 (4.71%) CRM Analyst
14 24 (4.52%) Development Manager
15 23 (4.33%) ASP.NET Developer
15 23 (4.33%) C# .NET Developer
16 21 (3.95%) CRM Manager
17 20 (3.77%) CRM Developer
18 19 (3.58%) IT Manager
Libraries, Frameworks & Software Standards
1 133 (25.05%) HTML
2 131 (24.67%) .NET
3 87 (16.38%) CSS
4 64 (12.05%) XML
5 63 (11.86%) ASP.NET
6 61 (11.49%) jQuery
7 41 (7.72%) Web Services
8 35 (6.59%) AngularJS
9 28 (5.27%) HTML5
10 27 (5.08%) ASP.NET MVC
11 25 (4.71%) Ajax
11 25 (4.71%) SOAP
12 24 (4.52%) REST
13 23 (4.33%) .NET Framework
13 23 (4.33%) Visualforce
14 22 (4.14%) JSON
15 20 (3.77%) WCF
16 19 (3.58%) Entity Framework
17 18 (3.39%) React
18 17 (3.20%) KnockoutJS
Miscellaneous
1 44 (8.29%) Analytical Skills
2 40 (7.53%) User Experience
3 30 (5.65%) Computer Science
4 29 (5.46%) NHS
5 22 (4.14%) Data Centre
6 21 (3.95%) Smart Meter
7 19 (3.58%) CMDB
7 19 (3.58%) Management Information System
8 16 (3.01%) PMI
9 15 (2.82%) Social Media
10 12 (2.26%) Mobile App
11 10 (1.88%) Freedom of Information
12 9 (1.69%) Enterprise Software
12 9 (1.69%) Public Cloud
13 8 (1.51%) Virtual Team
14 7 (1.32%) Data Integration
15 5 (0.94%) Artificial Intelligence
15 5 (0.94%) FMCG
15 5 (0.94%) Statistics
15 5 (0.94%) Video Conferencing
Operating Systems
1 45 (8.47%) Windows
2 12 (2.26%) Android
2 12 (2.26%) Linux
3 9 (1.69%) Windows Server 2008
4 8 (1.51%) Apple iOS
5 7 (1.32%) Windows Server
6 5 (0.94%) Windows 7
7 4 (0.75%) Windows XP
8 3 (0.56%) VMS
9 2 (0.38%) Windows 8
9 2 (0.38%) Windows Server 2003
9 2 (0.38%) Windows Server 2012
Processes & Methodologies
1 165 (31.07%) Agile Software Development
2 85 (16.01%) Project Management
3 80 (15.07%) Scrum
4 70 (13.18%) MVC
5 68 (12.81%) ITIL
6 62 (11.68%) ERP
7 59 (11.11%) Line Management
7 59 (11.11%) PRINCE2
8 50 (9.42%) OO
9 46 (8.66%) Mentoring
9 46 (8.66%) Service Delivery
10 43 (8.10%) Business Intelligence
11 41 (7.72%) Business Development
11 41 (7.72%) Service Management
11 41 (7.72%) Stakeholder Management
11 41 (7.72%) TDD
12 39 (7.34%) Continuous Improvement
13 36 (6.78%) Software Engineering
14 33 (6.21%) TOGAF
15 32 (6.03%) Workflow
Programming Languages
1 151 (28.44%) SQL
2 145 (27.31%) JavaScript
3 128 (24.11%) C#
4 55 (10.36%) Java
5 28 (5.27%) PHP
5 28 (5.27%) VB.NET
6 25 (4.71%) ABAP
7 23 (4.33%) Apex Code
8 20 (3.77%) T-SQL
9 11 (2.07%) ES6
9 11 (2.07%) PowerShell
10 8 (1.51%) F#
11 7 (1.32%) C++
11 7 (1.32%) PL/SQL
12 5 (0.94%) Python
12 5 (0.94%) VBA
13 3 (0.56%) C
14 2 (0.38%) VB
15 1 (0.19%) SAPscript
15 1 (0.19%) VBScript
Qualifications
1 56 (10.55%) Degree
2 37 (6.97%) PMI Certification
3 23 (4.33%) ISEB
4 21 (3.95%) PMP
5 17 (3.20%) PRINCE2 Practitioner
6 11 (2.07%) Security Cleared
7 10 (1.88%) Microsoft Certification
7 10 (1.88%) SC Cleared
8 9 (1.69%) PRINCE2 Certification
9 4 (0.75%) MCSE
10 2 (0.38%) ISTQB
11 1 (0.19%) BC Cleared
11 1 (0.19%) DV Cleared
11 1 (0.19%) ITIL Certification
Quality Assurance & Compliance
1 27 (5.08%) QA
2 15 (2.82%) SLA
3 5 (0.94%) ISO 9001
4 3 (0.56%) Data Quality
5 1 (0.19%) ISO 9000
5 1 (0.19%) ISO/IEC 27001
5 1 (0.19%) Sarbanes-Oxley
System Software
1 30 (5.65%) VMware Infrastructure
2 19 (3.58%) Virtual Machines
3 15 (2.82%) Docker
4 10 (1.88%) Active Directory
5 5 (0.94%) XenApp
6 3 (0.56%) Hyper-V
7 1 (0.19%) Microsoft Virtual Server
7 1 (0.19%) Virtual Servers
Systems Management
1 19 (3.58%) SCVMM
2 15 (2.82%) Opscode Chef
2 15 (2.82%) Puppet
3 4 (0.75%) SCOM
4 3 (0.56%) HP Quality Center
5 2 (0.38%) Systems Management Server (SMS)
6 1 (0.19%) Cisco IPCC
6 1 (0.19%) SCCM
Vendors
1 190 (35.78%) Microsoft
2 79 (14.88%) SAP
3 70 (13.18%) Salesforce.com
4 44 (8.29%) Oracle
5 31 (5.84%) VMware
6 29 (5.46%) Citrix
7 26 (4.90%) IBM
8 21 (3.95%) Cisco
8 21 (3.95%) HP
9 19 (3.58%) BMC
9 19 (3.58%) CheckPoint
9 19 (3.58%) EMC
9 19 (3.58%) Juniper
9 19 (3.58%) NetApp
10 16 (3.01%) Pegasus
11 13 (2.45%) Zend
12 12 (2.26%) Sage
13 10 (1.88%) Adobe
13 10 (1.88%) Google
13 10 (1.88%) ServiceNow
Birmingham
Nigel Frank International Ltd
Posted: 10 hours ago
West Midlands
Nigel Frank International Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 9 hours ago
Birmingham, West Midlands (County)
Kyna Associates
Salary: £60000 - £65000 Per Annum Bonus and Benefits
Posted: 11 hours ago
Coventry, West Midlands (County)
Resolve Recruitment
Salary: Up to £45k Benefits (Details in Advert)
Posted: 10 hours ago
Birmingham
Nigel Frank International Ltd
Salary: £55000 - £56000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Erin Associates
Salary: £59000 - £60000 per annum + excellent benefits package
Posted: Yesterday
Coventry, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Posted: 6 hours ago
Lichfield, Staffordshire
Axica Recruitment
Posted: 20 hours ago
West Midlands
Nigel Frank International Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 days ago
West Midlands
Nigel Frank International Ltd
Salary: £55000 - £60000 per annum + UK Wide, Gold Partner
Posted: 4 days ago
Birmingham
Nigel Frank International Ltd
Posted: 3 days ago
Coventry, West Midlands (County)
Computer People
Salary: £51000.00 - £76000.00 per annum + benefits and bonus
Posted: 3 days ago
Birmingham
Cognitive Group Ltd
Salary: £40000 - £70000 per annum
Posted: 3 days ago
Telford, Shropshire
Experis Ltd
Salary: £40000.00 - £50000.00 per annum
Posted: 3 days ago
Tamworth, Staffordshire
Big Red Recruitment
Salary: £39000 - £43000 per annum + 25 hols+BH, pension, death in service
Posted: 4 days ago
Stafford, Staffordshire
Applause IT Innovation
Salary: £25000 - £30000 per annum + + Bens
Posted: 4 hours ago
Halesowen, West Midlands (County)
In touch games
Salary: £45000 - £55000 per annum + benefits (inc flexi hrs)
Posted: 6 hours ago
Solihull, West Midlands (County)
Oscar
Salary: £15000 - £17500 per annum
Posted: 5 days ago
Birmingham
Nigel Frank International Ltd
Salary: £35000 - £36000 per annum
Posted: 9 days ago
Stoke-On-Trent, Staffordshire
Adria Solutions Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: 6 days ago
Solihull, West Midlands (County)
360 Resourcing Solutions
Salary: £45,000 - £50,000 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
The Coventry Building Society
Salary: £51,220 - 78,320 per year + Benefits
Posted: 6 days ago
Birmingham
Ampersand Consulting
Salary: £55000 - £60000 per annum + Fantastic Benefits
Posted: 6 days ago
Staffordshire
Square One Resources
Salary: From £50,000 to £65,000 per annum
Posted: 4 days ago
Stoke on Trent
Adria Solutions Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 10 days ago
Birmingham
Cognitive Group Ltd
Salary: £50000.00 - £60000.00 per annum + Package
Posted: 10 days ago
Walsall
Applause IT Ltd
Salary: £35000 - £40000 per annum + 10% Bonus + Benefits
Posted: 12 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £3000 - £20000 per annum + benefits (inc flexi hrs)
Posted: 10 days ago
Birmingham
Intouch Games
Salary: £3000 - £20000 per annum + benefits (inc flexi hrs)
Posted: 10 days ago