The table below looks at the statistics for CRM skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 27 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 55 58 35
Rank change year-on-year
+3 -23
Permanent jobs citing CRM 263 245 339
As % of all permanent IT jobs located in the West Midlands 4.27% 4.32% 6.22%
As % of the Processes & Methodologies category 4.87% 5.03% 7.42%
Number of salaries quoted 176 201 286
Median salary £40,000 £42,500 £41,500
Median salary % change year-on-year
-5.88% +2.40%
90% offered a salary of more than £24,600 £25,000 £30,000
10% offered a salary of more than £60,000 £67,500 £65,000
UK excluding London median salary £42,500 £42,500 £44,500
% change year-on-year
- -4.49%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5401 4871 4571
As % of all permanent IT jobs located in the West Midlands 87.76% 85.85% 83.90%
Number of salaries quoted 4180 4013 3836
Median salary £42,500 £42,500 £41,500
Median salary % change year-on-year
- +2.40%
90% offered a salary of more than £26,500 £27,500 £29,000
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the West Midlands region.

CRM Salary Trend in the West Midlands

CRM
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CRM across the West Midlands region over the 3 months to 27 June 2016.

CRM Salary Histogram in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -6 78 £38,750 -6.06% 18
Coventry +4 47 £55,000 +13.40% 7
Staffordshire +2 39 £35,000 -15.66% 7
Warwickshire -6 19 £55,000 +144.44% 9
Shropshire -13 14 £36,750 -43.46% 6
Worcestershire - 10 £35,000 - 3
Solihull +10 8 £50,000 -4.76% 2
Wolverhampton -2 4 £28,250 +25.55% 2
West Bromwich -3 2 £48,750 -
Herefordshire -4 2 - - 2
Sutton Coldfield -5 2 £28,000 -25.33% 1
Dudley -2 1 £55,000 -8.33%
Walsall -5 1 £31,500 -51.90% 1
Wednesbury - 1 £37,500 - 1
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 June 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for CRM.

1 148 (30.02%) Microsoft
2 129 (26.17%) Dynamics CRM
3 124 (25.15%) Agile Software Development
4 119 (24.14%) SQL
4 119 (24.14%) .NET
5 117 (23.73%) SQL Server
6 115 (23.33%) JavaScript
7 105 (21.30%) C#
8 101 (20.49%) HTML
9 80 (16.23%) SharePoint
10 78 (15.82%) Finance
11 75 (15.21%) Project Management
12 73 (14.81%) MS Excel
13 70 (14.20%) Java
14 68 (13.79%) Salesforce.com
15 66 (13.39%) ASP.NET
16 65 (13.18%) CSS
17 63 (12.78%) SAP
18 61 (12.37%) Degree
19 58 (11.76%) ITIL
20 55 (11.16%) jQuery
21 52 (10.55%) Oracle
21 52 (10.55%) OO
22 51 (10.34%) Marketing
23 50 (10.14%) Retail
24 49 (9.94%) Web Services
24 49 (9.94%) XML
25 48 (9.74%) PRINCE2
25 48 (9.74%) Scrum
26 47 (9.53%) Line Management

CRM
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 80 (16.23%) SharePoint
2 24 (4.87%) CMS
3 21 (4.26%) IIS
4 12 (2.43%) SharePoint 2013
5 11 (2.23%) BizTalk Server
6 9 (1.83%) SharePoint 2010
7 7 (1.42%) Skype for Business
8 5 (1.01%) Tomcat
8 5 (1.01%) WordPress
9 4 (0.81%) Office Communications Server
9 4 (0.81%) SharePoint Server
10 3 (0.61%) Apache
10 3 (0.61%) MS Exchange
10 3 (0.61%) MS Project Server
10 3 (0.61%) NetWeaver
10 3 (0.61%) SAS
11 2 (0.41%) Drupal
11 2 (0.41%) Sitecore CMS
11 2 (0.41%) WebSphere
11 2 (0.41%) WebSphere Application Server
Applications
1 73 (14.81%) MS Excel
2 31 (6.29%) MS Office
3 9 (1.83%) MS Project
4 5 (1.01%) Adobe Illustrator
4 5 (1.01%) MS PowerPoint
4 5 (1.01%) Photoshop
5 3 (0.61%) InfoPath
6 2 (0.41%) Adobe Creative Suite
6 2 (0.41%) MS Visio
6 2 (0.41%) SPSS
7 1 (0.20%) Acrobat
Business Applications
1 129 (26.17%) Dynamics CRM
2 22 (4.46%) Salesforce.com CRM
3 13 (2.64%) Dynamics AX
4 12 (2.43%) Eloqua
5 11 (2.23%) SAP CRM
6 7 (1.42%) Magento
6 7 (1.42%) SAP MM
7 4 (0.81%) SAP ERP
8 3 (0.61%) Dynamics GP
8 3 (0.61%) Exstream
8 3 (0.61%) Oracle 11i
8 3 (0.61%) Oracle EBS
8 3 (0.61%) Oracle EBS R12
8 3 (0.61%) Oracle Financials
8 3 (0.61%) Oracle iProcurement
8 3 (0.61%) SAP Oil and Gas
9 2 (0.41%) Oracle CRM
9 2 (0.41%) Pivotal CRM
9 2 (0.41%) Remedy ITSM
9 2 (0.41%) Sage CRM
Cloud Services
1 43 (8.72%) Microsoft Azure
2 33 (6.69%) Office 365
3 30 (6.09%) IaaS
3 30 (6.09%) PaaS
4 27 (5.48%) Amazon AWS
5 21 (4.26%) SaaS
6 13 (2.64%) Amazon EC2
7 10 (2.03%) Cloud Computing
8 9 (1.83%) Heroku
8 9 (1.83%) Sage Pay
9 7 (1.42%) Force.com
10 5 (1.01%) Google Analytics
11 2 (0.41%) Azure Active Directory
12 1 (0.20%) Google Drive
12 1 (0.20%) MailChimp
12 1 (0.20%) OneDrive
12 1 (0.20%) Pure360
12 1 (0.20%) Yammer
Communications & Networking
1 9 (1.83%) SSL
1 9 (1.83%) VoIP
2 8 (1.62%) TCP/IP
2 8 (1.62%) Unified Communications
3 5 (1.01%) DHCP
3 5 (1.01%) DNS
3 5 (1.01%) Kerberos
4 4 (0.81%) HTTP
4 4 (0.81%) Internet
4 4 (0.81%) Intranet
5 3 (0.61%) CTI
5 3 (0.61%) Extranet
5 3 (0.61%) Firewall
5 3 (0.61%) LAN
5 3 (0.61%) Network Security
5 3 (0.61%) VPN
5 3 (0.61%) WAN
6 2 (0.41%) Broadband
6 2 (0.41%) Wi-Fi
7 1 (0.20%) Ethernet
Database & Business Intelligence
1 117 (23.73%) SQL Server
2 44 (8.92%) MySQL
3 26 (5.27%) SQL Server Reporting Services
4 16 (3.25%) Data Warehouse
4 16 (3.25%) Relational Database
5 15 (3.04%) SQL Server 2008
6 13 (2.64%) DB2
7 10 (2.03%) Power BI
8 9 (1.83%) SQL Server Integration Services
9 8 (1.62%) SAP BW
10 7 (1.42%) Crystal Reports
10 7 (1.42%) SAP HANA
11 6 (1.22%) SAP BI
12 5 (1.01%) SQL Server 2012
13 4 (0.81%) BusinessObjects
13 4 (0.81%) BusinessObjects Web Intelligence
13 4 (0.81%) GIS
14 3 (0.61%) Oracle Database
15 2 (0.41%) MaxDB
15 2 (0.41%) QlikView
Development Applications
1 16 (3.25%) Git (software)
2 14 (2.84%) Visual Studio
3 13 (2.64%) Ant
3 13 (2.64%) Jenkins
3 13 (2.64%) Maven
3 13 (2.64%) Team Foundation Server
4 12 (2.43%) Eclipse
5 7 (1.42%) Babel
5 7 (1.42%) Grunt
5 7 (1.42%) gulp
5 7 (1.42%) webpack
6 6 (1.22%) SoapUI
7 4 (0.81%) JIRA
7 4 (0.81%) JIRA Agile
7 4 (0.81%) PowerBuilder
8 2 (0.41%) Dreamweaver
8 2 (0.41%) Visual Studio Tools for Office
9 1 (0.20%) LSMW
General
1 78 (15.82%) Finance
2 51 (10.34%) Marketing
3 50 (10.14%) Retail
4 32 (6.49%) Manufacturing
5 31 (6.29%) Back Office
6 16 (3.25%) Publishing
7 11 (2.23%) Automotive
8 10 (2.03%) Advertising
9 9 (1.83%) Telecoms
10 8 (1.62%) Billing
11 6 (1.22%) Legal
12 5 (1.01%) Local Government
13 4 (0.81%) Games
13 4 (0.81%) Law
13 4 (0.81%) Pharmaceutical
14 3 (0.61%) General Ledger
15 2 (0.41%) Banking
15 2 (0.41%) Front Office
15 2 (0.41%) German Language
15 2 (0.41%) Multimedia
Job Titles
1 104 (21.10%) Developer
2 99 (20.08%) Analyst
3 66 (13.39%) Architect
4 54 (10.95%) Project Manager
5 39 (7.91%) Support Analyst
6 38 (7.71%) Applications Support
7 35 (7.10%) Consultant
8 34 (6.90%) Development Manager
9 32 (6.49%) Solutions Architect
10 29 (5.88%) Applications Support Analyst
11 28 (5.68%) .NET Developer
12 26 (5.27%) CRM Analyst
13 25 (5.07%) CRM Developer
14 24 (4.87%) Business Analyst
14 24 (4.87%) CRM Architect
14 24 (4.87%) CRM Manager
15 19 (3.85%) Salesforce.com Developer
16 17 (3.45%) CRM Project Manager
16 17 (3.45%) IT Manager
17 16 (3.25%) Software Developer
Libraries, Frameworks & Software Standards
1 119 (24.14%) .NET
2 101 (20.49%) HTML
3 66 (13.39%) ASP.NET
4 65 (13.18%) CSS
5 55 (11.16%) jQuery
6 49 (9.94%) Web Services
6 49 (9.94%) XML
7 34 (6.90%) REST
8 32 (6.49%) Ajax
9 30 (6.09%) SOAP
10 23 (4.67%) Visualforce
11 19 (3.85%) AngularJS
11 19 (3.85%) ASP.NET MVC
12 15 (3.04%) HTML5
12 15 (3.04%) JSON
12 15 (3.04%) RESTful
13 12 (2.43%) J2EE
13 12 (2.43%) WCF
14 11 (2.23%) Middleware
15 9 (1.83%) Sass
Miscellaneous
1 44 (8.92%) Data Centre
2 38 (7.71%) Analytical Skills
3 37 (7.51%) Computer Science
4 32 (6.49%) User Experience
5 20 (4.06%) Enterprise Software
6 19 (3.85%) Social Media
7 18 (3.65%) Smart Meter
8 13 (2.64%) CMDB
8 13 (2.64%) Mobile App
9 8 (1.62%) Management Information System
10 5 (1.01%) Data Structures
10 5 (1.01%) FMCG
10 5 (1.01%) Statistics
10 5 (1.01%) Video Conferencing
11 4 (0.81%) NHS
11 4 (0.81%) Public Cloud
12 3 (0.61%) Blackberry
12 3 (0.61%) EPoS
13 2 (0.41%) Clustering
13 2 (0.41%) VLE
Operating Systems
1 30 (6.09%) Windows
2 7 (1.42%) Linux
3 5 (1.01%) Windows 7
3 5 (1.01%) Windows Server
4 4 (0.81%) Android
4 4 (0.81%) Windows XP
5 3 (0.61%) Apple iOS
5 3 (0.61%) Unix
5 3 (0.61%) Windows Server 2008
6 2 (0.41%) VMS
6 2 (0.41%) Windows 8
6 2 (0.41%) Windows Server 2012
7 1 (0.20%) Windows Server 2003
Processes & Methodologies
1 124 (25.15%) Agile Software Development
2 75 (15.21%) Project Management
3 58 (11.76%) ITIL
4 52 (10.55%) OO
5 48 (9.74%) PRINCE2
5 48 (9.74%) Scrum
6 47 (9.53%) Line Management
7 42 (8.52%) MVC
8 41 (8.32%) Waterfall
9 39 (7.91%) Stakeholder Management
10 38 (7.71%) Business Intelligence
11 37 (7.51%) ERP
11 37 (7.51%) Mentoring
11 37 (7.51%) TOGAF
12 36 (7.30%) Service Delivery
13 35 (7.10%) Business Development
14 32 (6.49%) Service Management
15 30 (6.09%) Presales
16 27 (5.48%) Coaching
17 26 (5.27%) Technical Architecture
Programming Languages
1 119 (24.14%) SQL
2 115 (23.33%) JavaScript
3 105 (21.30%) C#
4 70 (14.20%) Java
5 23 (4.67%) Apex Code
6 20 (4.06%) VB.NET
7 19 (3.85%) PHP
8 17 (3.45%) ABAP
9 16 (3.25%) T-SQL
10 12 (2.43%) VB
11 9 (1.83%) PL/SQL
11 9 (1.83%) VBA
12 7 (1.42%) ES6
12 7 (1.42%) PowerShell
13 6 (1.22%) C++
14 2 (0.41%) F#
14 2 (0.41%) Python
14 2 (0.41%) Shell Script
15 1 (0.20%) Progress 4GL
15 1 (0.20%) SAPscript
Qualifications
1 61 (12.37%) Degree
2 19 (3.85%) Microsoft Certification
3 17 (3.45%) PMI Certification
4 16 (3.25%) ISEB
5 15 (3.04%) PMP
6 11 (2.23%) Security Cleared
7 9 (1.83%) PRINCE2 Certification
8 7 (1.42%) PRINCE2 Practitioner
9 6 (1.22%) MCSE
10 2 (0.41%) MCITP
10 2 (0.41%) SC Cleared
11 1 (0.20%) BC Cleared
11 1 (0.20%) ISTQB
11 1 (0.20%) ITIL Certification
11 1 (0.20%) MCSD
Quality Assurance & Compliance
1 23 (4.67%) QA
2 14 (2.84%) SLA
3 2 (0.41%) ISO/IEC 27001
4 1 (0.20%) Data Quality
4 1 (0.20%) ISO 9000
4 1 (0.20%) ISO 9001
System Software
1 21 (4.26%) VMware Infrastructure
2 18 (3.65%) Active Directory
3 13 (2.64%) Virtual Machines
4 10 (2.03%) Docker
5 4 (0.81%) Microsoft Virtual Server
5 4 (0.81%) Virtual Servers
6 3 (0.61%) Hyper-V
7 1 (0.20%) Citrix Presentation Server
7 1 (0.20%) Terminal Services
7 1 (0.20%) XenApp
Systems Management
1 13 (2.64%) SCVMM
2 9 (1.83%) Opscode Chef
2 9 (1.83%) Puppet
3 4 (0.81%) SCOM
4 1 (0.20%) Backup Exec
4 1 (0.20%) Cisco IPCC
4 1 (0.20%) HP Quality Center
4 1 (0.20%) SCCM
Vendors
1 148 (30.02%) Microsoft
2 68 (13.79%) Salesforce.com
3 63 (12.78%) SAP
4 52 (10.55%) Oracle
5 24 (4.87%) VMware
6 18 (3.65%) Facebook
6 18 (3.65%) IBM
6 18 (3.65%) Twitter
7 17 (3.45%) HP
8 15 (3.04%) Citrix
9 14 (2.84%) Cisco
9 14 (2.84%) Siebel
10 13 (2.64%) BMC
10 13 (2.64%) CheckPoint
10 13 (2.64%) EMC
10 13 (2.64%) Juniper
10 13 (2.64%) NetApp
10 13 (2.64%) ServiceNow
11 9 (1.83%) WorldPay
12 8 (1.62%) Pegasus
Coventry, West Midlands (County)
Oscar
Salary: £45000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £200 - £350 per day
Posted: 2 days ago
Birmingham, West Midlands (County)
Kyna Associates
Salary: £60000 - £65000 Per Annum Bonus and Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £45000 per annum
Posted: 2 days ago
Rugby, Warwickshire
Oscar
Salary: £45000 per annum
Posted: 2 days ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 4 days ago
Oldbury, West Midlands (County)
Oscar
Salary: £20000 - £24000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £25000 per annum
Posted: 2 days ago
Telford, Shropshire
Oscar
Salary: £25000 - £35000 per annum
Posted: 2 days ago
Telford, Shropshire
Oscar
Salary: £50000 per annum
Posted: 5 days ago
Nuneaton, Warwickshire
Oscar
Salary: £40000 - £45000 per annum
Posted: 4 days ago
Sutton Coldfield, West Midlands (County)
Oscar
Salary: £40000 per annum
Posted: 5 days ago
Warwick, Warwickshire
Oscar
Salary: £65000 per annum
Posted: 4 days ago
Telford, Shropshire
Erin Associates
Salary: £55000 - £65000 per annum + Bonus + benefits
Posted: 5 days ago
Warwickshire
Oscar
Salary: £40000 per annum
Posted: 5 days ago
Solihull, West Midlands (County)
Erin Associates
Salary: £35000 - £40000 per annum + excellent Benefits
Posted: 6 days ago
Walsall, West Midlands (County)
Ashdown IT
Salary: £40000 per annum + Benefits
Posted: 3 days ago
Wolverhampton, West Midlands (County)
Evolution Recruitment Solutions
Salary: 20,000 + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £50000 per annum
Posted: 5 days ago
Coventry, West Midlands (County)
First Utility
Salary: Competitive
Posted: 2 days ago
Wolverhampton, West Midlands (County)
Oscar
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Solihull, West Midlands (County)
Erin Associates
Salary: £35000 - £40000 per annum + excellent Benefits
Posted: 6 days ago
Wednesbury, West Midlands (County)
Ashdown IT
Salary: £35000 - £40000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £50000 per annum + Competitive Benefits
Posted: 5 days ago
Hereford, Herefordshire
Oscar
Salary: £40000 per annum + Competitive Benefits
Posted: 5 days ago
Warwick, Warwickshire
Iress
Posted: 7 days ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 26 days ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 23 days ago
Halesowen, West Midlands (County)
In touch games
Salary: From £23,000 to £26,000 per annum + bi-annual pay reviews + flexible w
Posted: 23 days ago
Kidderminster, Worcestershire
Search Consultancy
Posted: 4 days ago