The statistics below represent IT jobs advertised across the West Sussex region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 80 102 85
Rank change year-on-year
+22 -17
Permanent jobs requiring a Service Desk Analyst 15 16 9
As % of all permanent IT jobs located in West Sussex 1.39% 1.18% 0.82%
As % of the Job Titles category 1.45% 1.20% 0.83%
Number of salaries quoted 15 16 9
Median salary £21,000 £20,250 £19,000
Median salary % change year-on-year
+3.70% +6.57%
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1037 1338 1078
As % of all permanent IT jobs located in West Sussex 95.75% 98.82% 97.91%
Number of salaries quoted 921 1193 958
Median salary £42,500 £40,000 £39,000
Median salary % change year-on-year
+6.25% +2.56%
90% offered a salary of more than £24,500 £25,000 £24,000
10% offered a salary of more than £60,000 £51,000 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Desk Analyst
Jobs Demand Trend in West Sussex

The demand trend of job ads across the West Sussex region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in West Sussex

Service Desk Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Sussex region.

Service Desk Analyst Salary Trend in West Sussex

Service Desk Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the West Sussex region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley - 6 £22,500 -
Horsham +12 4 £20,000 -4.76%
Chichester - 1 £27,000 -
East Grinstead - 1 £21,000 -
Gatwick - 1 £20,250 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in West Sussex

For the 6 months to 5 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring Service Desk Analyst in the job title.

1 29 (85.29%) Active Directory
2 26 (76.47%) Windows
3 18 (52.94%) MS Excel
3 18 (52.94%) ITIL
4 17 (50.00%) MS Office
4 17 (50.00%) MS Exchange
5 9 (26.47%) Citrix
5 9 (26.47%) Windows 7
6 8 (23.53%) Finance
6 8 (23.53%) Microsoft
6 8 (23.53%) Windows Server
6 8 (23.53%) Enterprise Software
7 7 (20.59%) Blackberry
8 5 (14.71%) Windows 10
8 5 (14.71%) Blackberry Enterprise Server
8 5 (14.71%) SLA
8 5 (14.71%) MS Visio
8 5 (14.71%) Service Delivery
9 4 (11.76%) Hyper-V
9 4 (11.76%) Smartphone
9 4 (11.76%) VMware
9 4 (11.76%) TCP/IP
10 3 (8.82%) Digital Media
10 3 (8.82%) ServiceNow
10 3 (8.82%) Adobe Creative Suite
10 3 (8.82%) Skype
10 3 (8.82%) Cisco
10 3 (8.82%) Adobe
10 3 (8.82%) ADSL
10 3 (8.82%) Mitel

Service Desk Analyst Skill Set
Top Related IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (50.00%) MS Exchange
2 5 (14.71%) Blackberry Enterprise Server
3 3 (8.82%) Exchange Server 2010
3 3 (8.82%) Skype for Business
Applications
1 18 (52.94%) MS Excel
2 17 (50.00%) MS Office
3 5 (14.71%) MS Visio
4 3 (8.82%) Adobe Creative Suite
Communications & Networking
1 4 (11.76%) TCP/IP
2 3 (8.82%) ADSL
2 3 (8.82%) Skype
3 1 (2.94%) DHCP
3 1 (2.94%) DNS
3 1 (2.94%) Firewall
3 1 (2.94%) LAN
3 1 (2.94%) WAN
General
1 8 (23.53%) Finance
2 2 (5.88%) Telecoms
3 1 (2.94%) Legal
Miscellaneous
1 8 (23.53%) Enterprise Software
2 7 (20.59%) Blackberry
3 4 (11.76%) Smartphone
4 3 (8.82%) Digital Media
5 1 (2.94%) Enterprise Storage
5 1 (2.94%) Management Information System
Operating Systems
1 26 (76.47%) Windows
2 9 (26.47%) Windows 7
3 8 (23.53%) Windows Server
4 5 (14.71%) Windows 10
Processes & Methodologies
1 18 (52.94%) ITIL
2 5 (14.71%) Service Delivery
3 1 (2.94%) ITSM
3 1 (2.94%) PRINCE2
3 1 (2.94%) Problem Management
3 1 (2.94%) Process Improvement
Programming Languages
1 2 (5.88%) C
Qualifications
1 1 (2.94%) ITIL Certification
Quality Assurance & Compliance
1 5 (14.71%) SLA
System Software
1 29 (85.29%) Active Directory
2 4 (11.76%) Hyper-V
3 3 (8.82%) VMware Infrastructure
Systems Management
1 1 (2.94%) SCCM
Vendors
1 9 (26.47%) Citrix
2 8 (23.53%) Microsoft
3 4 (11.76%) VMware
4 3 (8.82%) Adobe
4 3 (8.82%) Cisco
4 3 (8.82%) Mitel
4 3 (8.82%) ServiceNow
5 1 (2.94%) Dell
5 1 (2.94%) EqualLogic
5 1 (2.94%) LexisNexis
5 1 (2.94%) NetApp