The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Sussex region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 93 84 86
Rank change year-on-year
-9 +2
Permanent jobs requiring a Service Desk Analyst 11 14 16
As % of all permanent IT jobs located in West Sussex 0.83% 1.11% 1.14%
As % of the Job Titles category 0.85% 1.15% 1.19%
Number of salaries quoted 10 13 15
Average salary £21,750 £22,000 £27,000
Average salary % change year-on-year
-1.13% -18.51%
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1290 1215 1343
As % of all permanent IT jobs located in West Sussex 97.14% 96.43% 95.59%
Number of salaries quoted 1146 1036 1110
Average salary £42,500 £39,000 £40,000
Average salary % change year-on-year
+8.97% -2.50%
90% offered a salary of more than £26,500 £23,500 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
South East

Service Desk Analyst
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Sussex

Service Desk Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Sussex region.

Service Desk Analyst Salary Trend in West Sussex

Service Desk Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Sussex region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick - 6 £17,000 -
Crawley +9 1 £22,000 +1.73% 1
Burgess Hill -3 1 £22,500 -6.25%
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in West Sussex

For the 6 months to 29 July 2014, IT jobs across the West Sussex region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 11 (57.89%) Active Directory
1 11 (57.89%) Windows
1 11 (57.89%) Microsoft
2 9 (47.37%) ITIL
3 8 (42.11%) Windows 7
4 7 (36.84%) SLA
5 6 (31.58%) MS Exchange
6 5 (26.32%) MS Excel
7 4 (21.05%) Windows Server 2008
7 4 (21.05%) Service Management
7 4 (21.05%) C
7 4 (21.05%) MS Office
7 4 (21.05%) Avaya
8 3 (15.79%) Citrix
8 3 (15.79%) DHCP
8 3 (15.79%) TCP/IP
8 3 (15.79%) Firewall
8 3 (15.79%) Windows Server 2012
9 2 (10.53%) VMware Infrastructure
9 2 (10.53%) Exchange Server 2010
9 2 (10.53%) Hyper-V
9 2 (10.53%) Computer Science
9 2 (10.53%) Network+ Certification
9 2 (10.53%) VMware
9 2 (10.53%) Exchange Server 2003
9 2 (10.53%) Degree
9 2 (10.53%) Dynamics NAV
9 2 (10.53%) DNS
9 2 (10.53%) CCNA
9 2 (10.53%) Windows XP

Service Desk Analyst
Top Related IT Skills in West Sussex by Category

For the 6 months to 29 July 2014, IT jobs across the West Sussex region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (31.58%) MS Exchange
2 2 (10.53%) Exchange Server 2003
2 2 (10.53%) Exchange Server 2010
3 1 (5.26%) Exchange Server 2007
3 1 (5.26%) Blackberry Enterprise Server
Applications
1 5 (26.32%) MS Excel
2 4 (21.05%) MS Office
Business Applications
1 2 (10.53%) Dynamics NAV
Cloud Services
1 1 (5.26%) Google Apps
Communications & Networking
1 3 (15.79%) DHCP
1 3 (15.79%) TCP/IP
1 3 (15.79%) Firewall
2 2 (10.53%) DNS
3 1 (5.26%) Internet
3 1 (5.26%) IP Telephony
3 1 (5.26%) Cisco ASA
3 1 (5.26%) FWSM
Libraries, Frameworks & Software Standards
1 1 (5.26%) COM
Miscellaneous
1 2 (10.53%) Firmware
1 2 (10.53%) Computer Science
2 1 (5.26%) Blackberry
2 1 (5.26%) PDA
Operating Systems
1 11 (57.89%) Windows
2 8 (42.11%) Windows 7
3 4 (21.05%) Windows Server 2008
4 3 (15.79%) Windows Server 2012
5 2 (10.53%) Windows XP
5 2 (10.53%) Windows Server 2003
6 1 (5.26%) Windows Vista
Processes & Methodologies
1 9 (47.37%) ITIL
2 4 (21.05%) Service Management
3 1 (5.26%) Service Delivery
3 1 (5.26%) Incident Management
3 1 (5.26%) Configuration Management
Programming Languages
1 4 (21.05%) C
Qualifications
1 2 (10.53%) CCNA
1 2 (10.53%) Cisco Certification
1 2 (10.53%) Microsoft Certification
1 2 (10.53%) Network+ Certification
1 2 (10.53%) Degree
2 1 (5.26%) SC Cleared
2 1 (5.26%) Security Cleared
2 1 (5.26%) MCP
2 1 (5.26%) MCSE
2 1 (5.26%) MCSA
2 1 (5.26%) MOS
2 1 (5.26%) MCITP
Quality Assurance & Compliance
1 7 (36.84%) SLA
System Software
1 11 (57.89%) Active Directory
2 2 (10.53%) VMware Infrastructure
2 2 (10.53%) Hyper-V
3 1 (5.26%) Terminal Services
Vendors
1 11 (57.89%) Microsoft
2 4 (21.05%) Avaya
3 3 (15.79%) Citrix
4 2 (10.53%) VMware
5 1 (5.26%) Google
5 1 (5.26%) SolarWinds
5 1 (5.26%) F5
5 1 (5.26%) Juniper
5 1 (5.26%) Cisco
Crawley, West Sussex
Search Consultancy
Salary: £28000 - £30000 per annum + Benefits
Posted: 23 hours ago