The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 80 96 111
Rank change year-on-year
+16 +15
Permanent jobs requiring a Service Desk Analyst 26 13 6
As % of all permanent IT jobs located in West Sussex 2.19% 0.96% 0.40%
As % of the Job Titles category 2.23% 0.99% 0.41%
Number of salaries quoted 19 12 6
Average salary £23,500 £23,000 £23,750
Average salary % change year-on-year
+2.17% -3.15%
90% offered a salary of more than £18,300 £18,300 £22,500
10% offered a salary of more than £26,000 £27,000 £28,250
UK excluding London average salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1165 1309 1462
As % of all permanent IT jobs located in West Sussex 98.15% 96.61% 96.31%
Number of salaries quoted 1041 1164 1228
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £24,500 £25,000 £23,500
10% offered a salary of more than £55,000 £56,700 £61,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Sussex

Service Desk Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Sussex region.

Service Desk Analyst Salary Trend in West Sussex

Service Desk Analyst
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Sussex region over the 3 months to 22 May 2015.

Service Desk Analyst Salary Histogram in West Sussex

Service Desk Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Sussex region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Haywards Heath - 7 £26,000 -
Worthing - 6 £18,500 -
East Grinstead - 6 £23,500 -
Gatwick +8 4 £18,000 -23.40%
Crawley -2 1 £19,000 -15.55%
Chichester - 1 £26,000 -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in West Sussex

For the 6 months to 22 May 2015, IT jobs across the West Sussex region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 29 (87.88%) Microsoft
2 27 (81.82%) MS Office
3 24 (72.73%) Windows
4 22 (66.67%) Active Directory
5 21 (63.64%) Windows 7
6 18 (54.55%) MS Excel
7 16 (48.48%) ITIL
8 11 (33.33%) Finance
9 10 (30.30%) MS Exchange
10 9 (27.27%) Telecoms
11 6 (18.18%) Wireless
11 6 (18.18%) Exchange Server 2007
12 5 (15.15%) Incident Management
12 5 (15.15%) Continuous Improvement
12 5 (15.15%) Analytical Skills
12 5 (15.15%) SLA
12 5 (15.15%) Windows XP
12 5 (15.15%) Citrix
13 4 (12.12%) Apple
13 4 (12.12%) WAN
13 4 (12.12%) Blackberry
13 4 (12.12%) SCSM
13 4 (12.12%) Windows 8
13 4 (12.12%) SC Cleared
13 4 (12.12%) Security Cleared
14 3 (9.09%) Fat Client
14 3 (9.09%) Dell KACE
14 3 (9.09%) ITSM
14 3 (9.09%) Service Management
14 3 (9.09%) Service Delivery

Service Desk Analyst
Top Related IT Skills in West Sussex by Category

For the 6 months to 22 May 2015, IT jobs across the West Sussex region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (30.30%) MS Exchange
2 6 (18.18%) Exchange Server 2007
3 1 (3.03%) SharePoint 2010
3 1 (3.03%) SharePoint
Applications
1 27 (81.82%) MS Office
2 18 (54.55%) MS Excel
Communications & Networking
1 6 (18.18%) Wireless
2 4 (12.12%) WAN
3 3 (9.09%) VPN
3 3 (9.09%) LAN
3 3 (9.09%) VoIP
4 1 (3.03%) Intranet
4 1 (3.03%) Internet
Database & Business Intelligence
1 1 (3.03%) SQL Server
General
1 11 (33.33%) Finance
2 9 (27.27%) Telecoms
3 1 (3.03%) Manufacturing
Miscellaneous
1 5 (15.15%) Analytical Skills
2 4 (12.12%) Blackberry
3 3 (9.09%) Fat Client
3 3 (9.09%) Thin Client
4 2 (6.06%) Enterprise Storage
5 1 (3.03%) Computer Science
Operating Systems
1 24 (72.73%) Windows
2 21 (63.64%) Windows 7
3 5 (15.15%) Windows XP
4 4 (12.12%) Windows 8
Processes & Methodologies
1 16 (48.48%) ITIL
2 5 (15.15%) Incident Management
2 5 (15.15%) Continuous Improvement
3 3 (9.09%) ITSM
3 3 (9.09%) Service Management
3 3 (9.09%) Service Delivery
3 3 (9.09%) PRINCE2
4 2 (6.06%) Project Management
5 1 (3.03%) Mentoring
5 1 (3.03%) Disaster Recovery
Qualifications
1 4 (12.12%) SC Cleared
1 4 (12.12%) Security Cleared
2 1 (3.03%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (15.15%) SLA
System Software
1 22 (66.67%) Active Directory
2 2 (6.06%) VMware Infrastructure
2 2 (6.06%) Hyper-V
Systems Management
1 4 (12.12%) SCSM
Vendors
1 29 (87.88%) Microsoft
2 5 (15.15%) Citrix
3 4 (12.12%) Apple
4 3 (9.09%) Dell KACE
4 3 (9.09%) Adobe
5 2 (6.06%) VMware