The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Sussex region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 99 98 -
Rank change year-on-year
-1 -
Permanent jobs requiring a Service Desk Analyst 10 13 0
As % of all permanent IT jobs located in West Sussex 0.71% 0.89% -
As % of the Job Titles category 0.74% 0.93% -
Number of salaries quoted 10 13 0
Average salary £20,750 £22,500 -
Average salary % change year-on-year
-7.77% -
UK excluding London average salary £21,000 £21,250 £22,000
% change year-on-year
-1.17% -3.40%
Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1347 1398 1334
As % of all permanent IT jobs located in West Sussex 95.87% 96.02% 96.88%
Number of salaries quoted 1180 1171 1142
Average salary £40,500 £40,000 £38,000
Average salary % change year-on-year
+1.25% +5.26%
90% offered a salary of more than £25,000 £22,500 £24,650
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Service Desk Analyst
South East

Service Desk Analyst
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Sussex

Service Desk Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Sussex region.

Service Desk Analyst Salary Trend in West Sussex

Service Desk Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Sussex region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Burgess Hill - 4 £21,250 -
Crawley +14 2 £18,500 -34.51%
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in West Sussex

For the 6 months to 16 April 2014, IT jobs across the West Sussex region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 19 (79.17%) Windows
2 17 (70.83%) Active Directory
3 13 (54.17%) MS Office
4 10 (41.67%) ITIL
5 8 (33.33%) MS Exchange
5 8 (33.33%) Windows Server 2003
5 8 (33.33%) Windows Server 2008
6 7 (29.17%) Citrix
6 7 (29.17%) Microsoft
6 7 (29.17%) Windows 7
7 5 (20.83%) SLA
8 4 (16.67%) Windows 2000 Server
8 4 (16.67%) VMware Infrastructure
8 4 (16.67%) Finance
8 4 (16.67%) Cisco
8 4 (16.67%) Windows XP
8 4 (16.67%) Blackberry
8 4 (16.67%) Blackberry Enterprise Server
8 4 (16.67%) VMware
9 3 (12.50%) Exchange Server 2010
9 3 (12.50%) Microsoft Certification
9 3 (12.50%) ITIL Certification
9 3 (12.50%) Dell
9 3 (12.50%) LAN
9 3 (12.50%) TCP/IP
9 3 (12.50%) SQL
9 3 (12.50%) MS Excel
9 3 (12.50%) Degree
9 3 (12.50%) Incident Management
9 3 (12.50%) VLAN

Service Desk Analyst
Top Related IT Skills in West Sussex by Category

For the 6 months to 16 April 2014, IT jobs across the West Sussex region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (33.33%) MS Exchange
2 4 (16.67%) Blackberry Enterprise Server
3 3 (12.50%) Exchange Server 2010
3 3 (12.50%) Exchange Server 2003
4 2 (8.33%) Exchange Server 2007
4 2 (8.33%) SharePoint
4 2 (8.33%) SharePoint 2010
5 1 (4.17%) Exchange Server 2013
5 1 (4.17%) WebSphere
Applications
1 13 (54.17%) MS Office
2 3 (12.50%) MS Excel
3 1 (4.17%) MS Visio
Communications & Networking
1 3 (12.50%) LAN
1 3 (12.50%) TCP/IP
1 3 (12.50%) VLAN
2 1 (4.17%) Internet
2 1 (4.17%) DHCP
2 1 (4.17%) Cisco ASA
2 1 (4.17%) Firewall
2 1 (4.17%) Wireless
General
1 4 (16.67%) Finance
2 2 (8.33%) Advertising
Miscellaneous
1 4 (16.67%) Blackberry
2 2 (8.33%) Computer Science
3 1 (4.17%) Enterprise Software
3 1 (4.17%) PDA
Operating Systems
1 19 (79.17%) Windows
2 8 (33.33%) Windows Server 2003
2 8 (33.33%) Windows Server 2008
3 7 (29.17%) Windows 7
4 4 (16.67%) Windows 2000 Server
4 4 (16.67%) Windows XP
5 1 (4.17%) Windows Server 2012
Processes & Methodologies
1 10 (41.67%) ITIL
2 3 (12.50%) Incident Management
3 2 (8.33%) Mobile Device Management
4 1 (4.17%) Technical Analysis
4 1 (4.17%) Configuration Management
4 1 (4.17%) Project Management
4 1 (4.17%) Service Management
4 1 (4.17%) Service Delivery
Programming Languages
1 3 (12.50%) SQL
2 1 (4.17%) C
Qualifications
1 3 (12.50%) Microsoft Certification
1 3 (12.50%) ITIL Certification
1 3 (12.50%) Degree
2 2 (8.33%) MCP
3 1 (4.17%) MCSE
3 1 (4.17%) MCDST
3 1 (4.17%) MCITP
Quality Assurance & Compliance
1 5 (20.83%) SLA
2 1 (4.17%) Sarbanes-Oxley
System Software
1 17 (70.83%) Active Directory
2 4 (16.67%) VMware Infrastructure
3 3 (12.50%) Terminal Services
4 1 (4.17%) Hyper-V
Vendors
1 7 (29.17%) Citrix
1 7 (29.17%) Microsoft
2 4 (16.67%) Cisco
2 4 (16.67%) VMware
3 3 (12.50%) Dell
3 3 (12.50%) BT
4 2 (8.33%) Cognos
4 2 (8.33%) IBM
4 2 (8.33%) Avaya
5 1 (4.17%) NetApp
5 1 (4.17%) Symantec
5 1 (4.17%) Mitel