The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 88 103 103
Rank change year-on-year
+15 0
Permanent jobs requiring a Service Desk Analyst 21 11 11
As % of all permanent IT jobs located in West Sussex 1.81% 0.83% 0.79%
As % of the Job Titles category 1.86% 0.86% 0.82%
Number of salaries quoted 18 10 10
Average salary £23,000 £23,000 £23,000
90% offered a salary of more than £17,500 £21,150 £14,000
10% offered a salary of more than £24,600 £27,200 £24,000
UK excluding London average salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1130 1275 1347
As % of all permanent IT jobs located in West Sussex 97.16% 96.44% 96.56%
Number of salaries quoted 1001 1156 1128
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £27,000 £23,500
10% offered a salary of more than £55,000 £57,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Sussex

Service Desk Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Sussex region.

Service Desk Analyst Salary Trend in West Sussex

Service Desk Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Sussex region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Grinstead - 6 £23,500 -
Gatwick -5 5 £18,000 -13.25%
Worthing - 4 £18,000 -
Chichester - 2 £26,000 -
Haywards Heath - 2 £20,000 -
Crawley 0 1 £24,000 +6.66%
Horsham - 1 £24,000 - 1
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in West Sussex

For the 6 months to 3 July 2015, IT jobs across the West Sussex region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 32 (84.21%) Microsoft
2 30 (78.95%) MS Office
3 27 (71.05%) Windows
4 26 (68.42%) Active Directory
5 24 (63.16%) Windows 7
6 20 (52.63%) ITIL
7 18 (47.37%) MS Excel
8 11 (28.95%) Finance
9 9 (23.68%) MS Exchange
10 7 (18.42%) SLA
10 7 (18.42%) Telecoms
11 6 (15.79%) Incident Management
11 6 (15.79%) Citrix
11 6 (15.79%) Windows XP
12 5 (13.16%) WAN
12 5 (13.16%) Continuous Improvement
12 5 (13.16%) Windows 8
12 5 (13.16%) SC Cleared
12 5 (13.16%) Security Cleared
12 5 (13.16%) Analytical Skills
13 4 (10.53%) Dell KACE
13 4 (10.53%) SCSM
13 4 (10.53%) Exchange Server 2007
13 4 (10.53%) Fat Client
13 4 (10.53%) VMware
13 4 (10.53%) Adobe
13 4 (10.53%) LAN
13 4 (10.53%) Wireless
13 4 (10.53%) Thin Client
14 3 (7.89%) Blackberry

Service Desk Analyst
Top Related IT Skills in West Sussex by Category

For the 6 months to 3 July 2015, IT jobs across the West Sussex region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (23.68%) MS Exchange
2 4 (10.53%) Exchange Server 2007
3 1 (2.63%) SharePoint 2010
3 1 (2.63%) SharePoint
Applications
1 30 (78.95%) MS Office
2 18 (47.37%) MS Excel
Communications & Networking
1 5 (13.16%) WAN
2 4 (10.53%) LAN
2 4 (10.53%) Wireless
3 3 (7.89%) VoIP
3 3 (7.89%) VPN
4 1 (2.63%) Intranet
4 1 (2.63%) Internet
Database & Business Intelligence
1 1 (2.63%) SQL Server
General
1 11 (28.95%) Finance
2 7 (18.42%) Telecoms
3 2 (5.26%) Manufacturing
Miscellaneous
1 5 (13.16%) Analytical Skills
2 4 (10.53%) Thin Client
2 4 (10.53%) Fat Client
3 3 (7.89%) Blackberry
4 2 (5.26%) Enterprise Storage
Operating Systems
1 27 (71.05%) Windows
2 24 (63.16%) Windows 7
3 6 (15.79%) Windows XP
4 5 (13.16%) Windows 8
5 1 (2.63%) Mac OS X
Processes & Methodologies
1 20 (52.63%) ITIL
2 6 (15.79%) Incident Management
3 5 (13.16%) Continuous Improvement
4 3 (7.89%) ITSM
4 3 (7.89%) PRINCE2
4 3 (7.89%) Service Management
4 3 (7.89%) Service Delivery
5 2 (5.26%) Project Management
5 2 (5.26%) Disaster Recovery
6 1 (2.63%) Mentoring
6 1 (2.63%) Change Management
Qualifications
1 5 (13.16%) SC Cleared
1 5 (13.16%) Security Cleared
2 1 (2.63%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (18.42%) SLA
System Software
1 26 (68.42%) Active Directory
2 2 (5.26%) VMware Infrastructure
2 2 (5.26%) Hyper-V
2 2 (5.26%) vSphere
Systems Management
1 4 (10.53%) SCSM
Vendors
1 32 (84.21%) Microsoft
2 6 (15.79%) Citrix
3 4 (10.53%) Adobe
3 4 (10.53%) VMware
3 4 (10.53%) Dell KACE
4 3 (7.89%) Apple