The statistics below represent IT jobs advertised across the South East region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
England / South East
Rank 235 264 256
Rank change year-on-year
+29 -8
Permanent jobs requiring a Service Desk Analyst 166 183 236
As % of all permanent IT jobs located in the South East 1.12% 0.95% 1.14%
As % of the Job Titles category 1.16% 0.99% 1.17%
Number of salaries quoted 153 162 207
Median salary £22,500 £22,500 £21,750
Median salary % change year-on-year
- +3.44%
90% offered a salary of more than £19,000 £19,000 £19,100
10% offered a salary of more than £30,000 £28,900 £27,500
UK excluding London median salary £22,500 £21,573 £21,750
% change year-on-year
+4.29% -0.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14342 18573 20199
As % of all permanent IT jobs located in the South East 96.72% 96.67% 97.21%
Number of salaries quoted 11892 15979 16516
Median salary £43,000 £44,500 £41,500
Median salary % change year-on-year
-3.37% +7.22%
90% offered a salary of more than £25,186 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the South East

Service Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the South East region.

Service Desk Analyst Salary Trend in the South East

Service Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the South East region over the 3 months to 24 February 2017.

Service Desk Analyst Salary Histogram in the South East

Service Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the South East region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +55 76 £24,000 +4.34% 5
Hampshire +27 27 £19,500 +2.63% 6
Berkshire +32 22 £22,500 -6.25% 1
Buckinghamshire -4 13 £22,500 - 4
East Sussex +7 9 £21,000 -10.63% 1
Kent +17 8 £21,625 -5.97%
West Sussex +6 6 £22,500 -25.00%
Oxfordshire +16 5 £25,186 +17.14% 2
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Analyst in the job title.

1 214 (61.85%) Windows
2 164 (47.40%) Microsoft
3 153 (44.22%) Active Directory
4 132 (38.15%) MS Office
5 131 (37.86%) ITIL
6 111 (32.08%) MS Excel
7 98 (28.32%) Windows 7
8 93 (26.88%) SLA
9 75 (21.68%) MS Exchange
10 54 (15.61%) Windows Server
11 47 (13.58%) Finance
12 46 (13.29%) ITSM
12 46 (13.29%) Windows 8
13 40 (11.56%) Analytical Skills
13 40 (11.56%) Exchange Server 2007
13 40 (11.56%) Cisco
14 36 (10.40%) SCCM
14 36 (10.40%) Citrix
15 35 (10.12%) Blackberry
16 32 (9.25%) SAP
17 31 (8.96%) Office 365
18 26 (7.51%) VMware
19 25 (7.23%) VPN
20 22 (6.36%) Service Management
20 22 (6.36%) Windows Server 2012
20 22 (6.36%) Windows Server 2008
20 22 (6.36%) VMware Infrastructure
21 21 (6.07%) Incident Management
21 21 (6.07%) Windows 10
21 21 (6.07%) Manufacturing

Service Desk Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (21.68%) MS Exchange
2 40 (11.56%) Exchange Server 2007
3 20 (5.78%) SharePoint
4 19 (5.49%) Exchange Server 2010
5 11 (3.18%) Exchange Server 2013
6 9 (2.60%) SharePoint 2010
7 7 (2.02%) Blackberry Enterprise Server
7 7 (2.02%) IBM Notes
8 6 (1.73%) Skype for Business
9 1 (0.29%) CMS
9 1 (0.29%) Exchange Server 2003
Applications
1 132 (38.15%) MS Office
2 111 (32.08%) MS Excel
3 5 (1.45%) MS PowerPoint
4 4 (1.16%) MS Visio
5 3 (0.87%) Adobe Creative Suite
6 1 (0.29%) InfoPath
Business Applications
1 11 (3.18%) SAP Oil and Gas
Cloud Services
1 31 (8.96%) Office 365
2 5 (1.45%) Microsoft Azure
3 1 (0.29%) Amazon AWS
Communications & Networking
1 25 (7.23%) VPN
2 20 (5.78%) VoIP
3 15 (4.34%) DNS
4 14 (4.05%) TCP/IP
5 12 (3.47%) LAN
6 11 (3.18%) Firewall
7 10 (2.89%) Internet
8 9 (2.60%) WAN
9 8 (2.31%) DHCP
10 6 (1.73%) Skype
11 5 (1.45%) ATM
11 5 (1.45%) SSL
12 4 (1.16%) Wireless
13 3 (0.87%) ADSL
13 3 (0.87%) Cisco Nexus
14 1 (0.29%) Broadband
14 1 (0.29%) Cisco ASA
14 1 (0.29%) Cisco IPT
14 1 (0.29%) IP Telephony
14 1 (0.29%) SAN
Development Applications
1 16 (4.62%) JIRA
General
1 47 (13.58%) Finance
2 21 (6.07%) Manufacturing
3 18 (5.20%) Telecoms
4 12 (3.47%) Back Office
5 11 (3.18%) Electronics
5 11 (3.18%) Marketing
6 9 (2.60%) Retail
7 8 (2.31%) Publishing
8 7 (2.02%) Law
9 1 (0.29%) Legal
Libraries, Frameworks & Software Standards
1 5 (1.45%) Software Packaging
2 2 (0.58%) EDI
3 1 (0.29%) COM
Miscellaneous
1 40 (11.56%) Analytical Skills
2 35 (10.12%) Blackberry
3 12 (3.47%) Chip and PIN
4 11 (3.18%) Computer Science
5 9 (2.60%) Management Information System
5 9 (2.60%) Virtual Team
6 7 (2.02%) Data Centre
7 5 (1.45%) Enterprise Storage
7 5 (1.45%) iPad
7 5 (1.45%) iPhone
7 5 (1.45%) PMI
7 5 (1.45%) Smartphone
8 4 (1.16%) Client/Server
8 4 (1.16%) Data Protection Act
8 4 (1.16%) Driving Licence
8 4 (1.16%) Freedom of Information
9 3 (0.87%) Digital Media
9 3 (0.87%) Enterprise Software
10 2 (0.58%) Fat Client
10 2 (0.58%) Thin Client
Operating Systems
1 214 (61.85%) Windows
2 98 (28.32%) Windows 7
3 54 (15.61%) Windows Server
4 46 (13.29%) Windows 8
5 22 (6.36%) Windows Server 2008
5 22 (6.36%) Windows Server 2012
6 21 (6.07%) Windows 10
6 21 (6.07%) Windows XP
7 16 (4.62%) Linux
8 11 (3.18%) Unix
9 9 (2.60%) Apple iOS
10 4 (1.16%) Mac OS X
10 4 (1.16%) Windows Server 2003
10 4 (1.16%) Windows Vista
11 2 (0.58%) Android
Processes & Methodologies
1 131 (37.86%) ITIL
2 46 (13.29%) ITSM
3 22 (6.36%) Service Management
4 21 (6.07%) Incident Management
5 20 (5.78%) ITIL V3
6 19 (5.49%) Workflow
7 18 (5.20%) Workflow Management
8 13 (3.76%) Business Intelligence
8 13 (3.76%) CRM
8 13 (3.76%) Service Delivery
9 12 (3.47%) CAD
9 12 (3.47%) Problem Management
10 11 (3.18%) Digital Marketing
10 11 (3.18%) Programme Management
10 11 (3.18%) Project Management
11 9 (2.60%) Ticket Management
12 7 (2.02%) Change Control
12 7 (2.02%) Document Management
12 7 (2.02%) Mentoring
13 6 (1.73%) Line Management
Programming Languages
1 19 (5.49%) SQL
2 17 (4.91%) C
3 1 (0.29%) PowerShell
Qualifications
1 21 (6.07%) MCP
2 19 (5.49%) Microsoft Certification
3 17 (4.91%) ITIL Certification
4 15 (4.34%) Degree
5 11 (3.18%) CCNA
5 11 (3.18%) Cisco Certification
5 11 (3.18%) Security Cleared
6 10 (2.89%) MCSA
6 10 (2.89%) MCSE
7 7 (2.02%) HND
8 6 (1.73%) BC Cleared
8 6 (1.73%) MCITP
9 5 (1.45%) MCDST
9 5 (1.45%) PMI Certification
10 4 (1.16%) DBS Check
11 3 (0.87%) A+ Certification
12 2 (0.58%) CCENT
12 2 (0.58%) GNVQ
12 2 (0.58%) SC Cleared
13 1 (0.29%) DV Cleared
Quality Assurance & Compliance
1 93 (26.88%) SLA
2 7 (2.02%) QA
3 1 (0.29%) ISO 9001
3 1 (0.29%) ISO/IEC 27001
3 1 (0.29%) ISO22301
System Software
1 153 (44.22%) Active Directory
2 22 (6.36%) VMware Infrastructure
3 14 (4.05%) Hyper-V
4 7 (2.02%) BlackBerry Internet Service
4 7 (2.02%) XenApp
5 1 (0.29%) vSphere
5 1 (0.29%) XenDesktop
Systems Management
1 36 (10.40%) SCCM
2 7 (2.02%) Backup Exec
3 4 (1.16%) Systems Management Server (SMS)
4 1 (0.29%) CA Spectrum
4 1 (0.29%) Nagios
4 1 (0.29%) NetBackup
4 1 (0.29%) OVSD
4 1 (0.29%) SCOM
4 1 (0.29%) WSUS
Vendors
1 164 (47.40%) Microsoft
2 40 (11.56%) Cisco
3 36 (10.40%) Citrix
4 32 (9.25%) SAP
5 26 (7.51%) VMware
6 17 (4.91%) ServiceNow
7 15 (4.34%) Remedy
8 13 (3.76%) Dell
8 13 (3.76%) Polycom
9 12 (3.47%) Avaya
9 12 (3.47%) RedPrairie
10 9 (2.60%) HP
11 7 (2.02%) Lotus
11 7 (2.02%) Symantec
12 5 (1.45%) LANDesk
12 5 (1.45%) SonicWALL
13 4 (1.16%) Mitel
13 4 (1.16%) NetApp
13 4 (1.16%) Nokia
14 3 (0.87%) Juniper
Reading, Berkshire
Randstad Technologies
Salary: £20000.00 - £23000.00 per annum + Training & Certs
Posted: 1 hour ago
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £23000 per annum + benefiits+ training+ progression
Posted: 10 hours ago
Guildford, Surrey
Information Technology Services
Salary: £30k - 35k per year
Posted: 10 hours ago
Kidlington, Oxfordshire
Thames Valley Police
Salary: £23,466 per annum - dependant on skills & exp
Posted: 2 days ago
Epsom, Surrey
Hays Finance Technology
Salary: £22000.00 - £26000.00 per annum + Online Training + Progression
Posted: 2 days ago
Farnham, Surrey
Redrock Consulting Ltd
Salary: £16000 - £28000 per annum + training, progression
Posted: 2 days ago
Woking, Surrey
Elliot
Salary: Up to £22,000 per annum plus company pension & benefits.
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Tria Recruitment
Salary: £25000 - £28000 per annum
Posted: 4 days ago
Witney, Oxfordshire
Corriculo
Salary: Up to £25,000 per annum Fantastic Benefits & Working Environment
Posted: 2 days ago
Farnborough, Hampshire
Leidos
Posted: 2 days ago
Fareham
aap3
Salary: £18000 - £20000.00 per annum + bens package
Posted: 17 days ago
Basingstoke
Spectrum IT
Salary: £20000 - £23000 per annum + benefiits+ training+ progression
Posted: 18 days ago