The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 210 176 177
Rank change year-on-year
-34 +1
Permanent jobs requiring a Help Desk Support 6 7 8
As % of all permanent IT jobs located in West Yorkshire 0.12% 0.19% 0.21%
As % of the Job Titles category 0.12% 0.20% 0.22%
Number of salaries quoted 6 6 8
Average salary £24,000 £18,000 £16,000
Average salary % change year-on-year
+33.33% +12.50%
UK excluding London average salary £22,500 £20,500 £20,000
% change year-on-year
+9.75% +2.50%
Help Desk Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4940 3514 3661
As % of all permanent IT jobs located in West Yorkshire 96.79% 94.90% 96.78%
Number of salaries quoted 3854 2806 3067
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £22,500 £24,000 £23,500
10% offered a salary of more than £52,500 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in West Yorkshire

Help Desk Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the West Yorkshire region.

Help Desk Support Salary Trend in West Yorkshire

Help Desk Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the West Yorkshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cleckheaton -3 5 £24,000 +33.33%
Wetherby - 1 £16,500 -
Help Desk Support
Yorkshire

Help Desk Support
Top 29 Related IT Skills in West Yorkshire

For the 6 months to 19 September 2014, IT jobs across the West Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 6 (85.71%) Windows
1 6 (85.71%) MS Excel
1 6 (85.71%) Microsoft
1 6 (85.71%) Active Directory
2 5 (71.43%) Apple
2 5 (71.43%) MS Exchange
2 5 (71.43%) Firewall
2 5 (71.43%) Time Management
2 5 (71.43%) UNIX
3 1 (14.29%) ITIL Foundation Certificate
3 1 (14.29%) ISTQB Foundation Certification
3 1 (14.29%) Hyper-V
3 1 (14.29%) Splunk
3 1 (14.29%) VMware Infrastructure
3 1 (14.29%) CentOS
3 1 (14.29%) Software Testing
3 1 (14.29%) Ubuntu
3 1 (14.29%) MCITP
3 1 (14.29%) VMware
3 1 (14.29%) SLA
3 1 (14.29%) SQL
3 1 (14.29%) ITIL
3 1 (14.29%) Linux
3 1 (14.29%) MCSE
3 1 (14.29%) MCSA
3 1 (14.29%) Python
3 1 (14.29%) NHS
3 1 (14.29%) ISEB
3 1 (14.29%) Microsoft Certification

Help Desk Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 19 September 2014, IT jobs across the West Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (71.43%) MS Exchange
Applications
1 6 (85.71%) MS Excel
Communications & Networking
1 5 (71.43%) Firewall
Miscellaneous
1 1 (14.29%) NHS
Operating Systems
1 6 (85.71%) Windows
2 5 (71.43%) UNIX
3 1 (14.29%) Linux
3 1 (14.29%) Ubuntu
3 1 (14.29%) CentOS
Processes & Methodologies
1 5 (71.43%) Time Management
2 1 (14.29%) ITIL
2 1 (14.29%) Software Testing
Programming Languages
1 1 (14.29%) SQL
1 1 (14.29%) Python
Qualifications
1 1 (14.29%) MCSE
1 1 (14.29%) MCSA
1 1 (14.29%) ISEB
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) MCITP
1 1 (14.29%) ITIL Foundation Certificate
1 1 (14.29%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 6 (85.71%) Active Directory
2 1 (14.29%) VMware Infrastructure
2 1 (14.29%) Hyper-V
Vendors
1 6 (85.71%) Microsoft
2 5 (71.43%) Apple
3 1 (14.29%) VMware
3 1 (14.29%) Splunk
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £16000 per annum + Benefits
Posted: 4 days ago