The statistics below represent IT jobs advertised across the West Yorkshire region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Help Desk Support
Yorkshire / West Yorkshire
Rank 160 199 196
Rank change year-on-year
+39 -3
Permanent jobs requiring a Help Desk Support 15 8 27
As % of all permanent IT jobs located in West Yorkshire 0.43% 0.18% 0.55%
As % of the Job Titles category 0.43% 0.18% 0.56%
Number of salaries quoted 15 7 27
Median salary £22,000 £22,500 £32,000
Median salary % change year-on-year
-2.22% -29.68%
90% offered a salary of more than £18,800 £20,300 £19,600
10% offered a salary of more than £26,500 £24,600 £35,000
UK excluding London median salary £21,750 £21,210 £22,000
% change year-on-year
+2.54% -3.59%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3450 4340 4844
As % of all permanent IT jobs located in West Yorkshire 97.93% 96.70% 98.26%
Number of salaries quoted 3004 3655 3972
Median salary £40,000 £42,000 £38,000
Median salary % change year-on-year
-4.76% +10.52%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £57,500 £52,550 £57,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Support
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in West Yorkshire

Help Desk Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the West Yorkshire region.

Help Desk Support Salary Trend in West Yorkshire

Help Desk Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the West Yorkshire region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +28 9 £22,000 -2.22% 1
Bradford - 2 £20,000 -
Help Desk Support
Yorkshire

Help Desk Support Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 19 February 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Help Desk Support in the job title.

1 28 (84.85%) Windows
2 24 (72.73%) Active Directory
3 22 (66.67%) Windows Server
4 21 (63.64%) SLA
5 19 (57.58%) MS Excel
6 18 (54.55%) MS Exchange
7 16 (48.48%) Time Management
8 9 (27.27%) MS Office
9 8 (24.24%) Microsoft
9 8 (24.24%) Windows Server 2008
10 6 (18.18%) WAN
10 6 (18.18%) LAN
11 5 (15.15%) DNS
11 5 (15.15%) Windows 7
12 4 (12.12%) Data Security
12 4 (12.12%) Wireless
12 4 (12.12%) Citrix
12 4 (12.12%) Terminal Services
12 4 (12.12%) Windows Server 2003
12 4 (12.12%) Data Centre
12 4 (12.12%) Office 365
12 4 (12.12%) Windows 8
12 4 (12.12%) Windows Server 2012
13 3 (9.09%) Remote Desktop
13 3 (9.09%) DHCP
13 3 (9.09%) ITIL
13 3 (9.09%) VMware
13 3 (9.09%) VMware Infrastructure
14 2 (6.06%) Android
14 2 (6.06%) Apple iOS

Help Desk Support Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (54.55%) MS Exchange
2 1 (3.03%) Exchange Server 2010
2 1 (3.03%) Exchange Server 2013
2 1 (3.03%) SharePoint
2 1 (3.03%) SharePoint 2010
2 1 (3.03%) SharePoint 2013
2 1 (3.03%) Skype for Business
Applications
1 19 (57.58%) MS Excel
2 9 (27.27%) MS Office
Cloud Services
1 4 (12.12%) Office 365
2 1 (3.03%) Azure Active Directory
2 1 (3.03%) Microsoft Azure
Communications & Networking
1 6 (18.18%) LAN
1 6 (18.18%) WAN
2 5 (15.15%) DNS
3 4 (12.12%) Wireless
4 3 (9.09%) DHCP
4 3 (9.09%) Remote Desktop
5 2 (6.06%) TCP/IP
5 2 (6.06%) VoIP
6 1 (3.03%) MPLS
General
1 1 (3.03%) Legal
1 1 (3.03%) Telecoms
Miscellaneous
1 4 (12.12%) Data Centre
2 2 (6.06%) Handset
2 2 (6.06%) NHS
3 1 (3.03%) CCTV
Operating Systems
1 28 (84.85%) Windows
2 22 (66.67%) Windows Server
3 8 (24.24%) Windows Server 2008
4 5 (15.15%) Windows 7
5 4 (12.12%) Windows 8
5 4 (12.12%) Windows Server 2003
5 4 (12.12%) Windows Server 2012
6 2 (6.06%) Android
6 2 (6.06%) Apple iOS
6 2 (6.06%) Windows 10
6 2 (6.06%) Windows Phone
7 1 (3.03%) Mac OS X
7 1 (3.03%) Windows XP
Processes & Methodologies
1 16 (48.48%) Time Management
2 4 (12.12%) Data Security
3 3 (9.09%) ITIL
4 2 (6.06%) Software Deployment
5 1 (3.03%) Case Management
5 1 (3.03%) Migration
5 1 (3.03%) Network Monitoring
5 1 (3.03%) Stakeholder Management
Qualifications
1 2 (6.06%) Degree
2 1 (3.03%) MCDST
2 1 (3.03%) MCITP
2 1 (3.03%) MCSA
2 1 (3.03%) Microsoft Certification
Quality Assurance & Compliance
1 21 (63.64%) SLA
System Software
1 24 (72.73%) Active Directory
2 4 (12.12%) Terminal Services
3 3 (9.09%) VMware Infrastructure
4 1 (3.03%) Hyper-V
Vendors
1 8 (24.24%) Microsoft
2 4 (12.12%) Citrix
3 3 (9.09%) VMware
4 2 (6.06%) Apple
4 2 (6.06%) Remedy
4 2 (6.06%) ServiceNow
5 1 (3.03%) Avaya
5 1 (3.03%) Cisco
5 1 (3.03%) Dell