The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 209 169 151
Rank change year-on-year
-40 -18
Permanent jobs requiring a Help Desk Support 4 14 19
As % of all permanent IT jobs located in West Yorkshire 0.078% 0.36% 0.52%
As % of the Job Titles category 0.081% 0.38% 0.53%
Number of salaries quoted 4 14 19
Average salary £18,000 £21,000 £18,500
Average salary % change year-on-year
-14.28% +13.51%
90% offered a salary of more than £15,300 £16,000 £16,000
10% offered a salary of more than £21,050 £22,000 £24,350
UK excluding London average salary £21,500 £21,500 £20,000
% change year-on-year
- +7.50%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4928 3733 3569
As % of all permanent IT jobs located in West Yorkshire 95.95% 96.01% 97.65%
Number of salaries quoted 4013 3007 3019
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,100 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Support
Yorkshire

Help Desk Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in West Yorkshire

Help Desk Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the West Yorkshire region.

Help Desk Support Salary Trend in West Yorkshire

Help Desk Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the West Yorkshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leeds -34 3 £16,000 -27.27% 1
Wakefield - 1 £21,500 -
Help Desk Support
Yorkshire

Help Desk Support
Top 24 Related IT Skills in West Yorkshire

For the 6 months to 18 April 2014, IT jobs across the West Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 6 (85.71%) Active Directory
2 5 (71.43%) Windows
3 3 (42.86%) MS Office
3 3 (42.86%) Microsoft
3 3 (42.86%) Windows XP
3 3 (42.86%) MS Exchange
4 2 (28.57%) Windows Server 2008
4 2 (28.57%) Windows Server 2003
5 1 (14.29%) Internet
5 1 (14.29%) MPLS
5 1 (14.29%) Dell
5 1 (14.29%) Citrix
5 1 (14.29%) Terminal Services
5 1 (14.29%) ADSL
5 1 (14.29%) Cisco
5 1 (14.29%) MS Excel
5 1 (14.29%) Windows 7
5 1 (14.29%) Windows Server 2012
5 1 (14.29%) Retail
5 1 (14.29%) Windows Vista
5 1 (14.29%) WatchGuard
5 1 (14.29%) SonicWALL
5 1 (14.29%) Firewall
5 1 (14.29%) Manufacturing

Help Desk Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 18 April 2014, IT jobs across the West Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
Applications
1 3 (42.86%) MS Office
2 1 (14.29%) MS Excel
Communications & Networking
1 1 (14.29%) Internet
1 1 (14.29%) MPLS
1 1 (14.29%) ADSL
1 1 (14.29%) Firewall
General
1 1 (14.29%) Retail
1 1 (14.29%) Manufacturing
Operating Systems
1 5 (71.43%) Windows
2 3 (42.86%) Windows XP
3 2 (28.57%) Windows Server 2008
3 2 (28.57%) Windows Server 2003
4 1 (14.29%) Windows 7
4 1 (14.29%) Windows Server 2012
4 1 (14.29%) Windows Vista
System Software
1 6 (85.71%) Active Directory
2 1 (14.29%) Terminal Services
Vendors
1 3 (42.86%) Microsoft
2 1 (14.29%) Dell
2 1 (14.29%) Citrix
2 1 (14.29%) Cisco
2 1 (14.29%) WatchGuard
2 1 (14.29%) SonicWALL