The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 248 224 203
Rank change year-on-year
-24 -21
Permanent jobs requiring a Technical Support Analyst 17 16 35
As % of all permanent IT jobs located in Yorkshire 0.24% 0.26% 0.57%
As % of the Job Titles category 0.25% 0.27% 0.59%
Number of salaries quoted 17 7 27
Average salary £24,000 £25,000 £26,500
Average salary % change year-on-year
-4.00% -5.66%
90% offered a salary of more than £20,500 £23,400 £18,000
10% offered a salary of more than £26,400 £29,100 £35,000
UK excluding London average salary £30,000 £28,000 £28,500
% change year-on-year
+7.14% -1.75%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6931 5910 5977
As % of all permanent IT jobs located in Yorkshire 96.67% 95.88% 96.72%
Number of salaries quoted 5728 4632 5018
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,000 £23,500
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Yorkshire

Technical Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Yorkshire region.

Technical Support Analyst Salary Trend in Yorkshire

Technical Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Yorkshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -14 17 £24,000 -4.00% 4
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 19 December 2014, IT jobs across the Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 28 (68.29%) Microsoft
2 24 (58.54%) Windows
3 23 (56.10%) ITIL
4 21 (51.22%) MS Office
5 19 (46.34%) Active Directory
6 14 (34.15%) MS Excel
7 13 (31.71%) Microsoft Certification
8 10 (24.39%) Windows 7
9 9 (21.95%) SLA
10 8 (19.51%) SharePoint
10 8 (19.51%) SQL
10 8 (19.51%) Cisco
10 8 (19.51%) Citrix
11 7 (17.07%) Service Management
11 7 (17.07%) Windows XP
11 7 (17.07%) Mentoring
11 7 (17.07%) Analytical Skills
12 6 (14.63%) SharePoint 2010
12 6 (14.63%) MS Exchange
12 6 (14.63%) Windows Server 2008
12 6 (14.63%) Root Cause Analysis
12 6 (14.63%) VPN
12 6 (14.63%) Cisco IOS
12 6 (14.63%) SQL Server
12 6 (14.63%) Pegasus
12 6 (14.63%) Sage
13 5 (12.20%) Internet
13 5 (12.20%) MOS
13 5 (12.20%) MCDST
14 4 (9.76%) Degree

Technical Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 19 December 2014, IT jobs across the Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (19.51%) SharePoint
2 6 (14.63%) MS Exchange
2 6 (14.63%) SharePoint 2010
3 3 (7.32%) IIS
4 1 (2.44%) BizTalk Server
Applications
1 21 (51.22%) MS Office
2 14 (34.15%) MS Excel
3 2 (4.88%) Photoshop
Business Applications
1 1 (2.44%) Oracle Retail
Communications & Networking
1 6 (14.63%) VPN
1 6 (14.63%) Cisco IOS
2 5 (12.20%) Internet
3 3 (7.32%) LAN
4 2 (4.88%) WAN
4 2 (4.88%) TCP/IP
4 2 (4.88%) Wi-Fi
4 2 (4.88%) Wireless
4 2 (4.88%) Structured Cabling
5 1 (2.44%) Network Security
Database & Business Intelligence
1 6 (14.63%) SQL Server
2 2 (4.88%) IBM InfoSphere
2 2 (4.88%) Relational Database
3 1 (2.44%) MySQL
3 1 (2.44%) Oracle BI Publisher
3 1 (2.44%) SQL Server Reporting Services
Development Applications
1 2 (4.88%) SQL Server Management Studio (SSMS)
2 1 (2.44%) Visual Studio
2 1 (2.44%) Oracle Forms
2 1 (2.44%) ProC
General
1 2 (4.88%) Finance
1 2 (4.88%) Legal
1 2 (4.88%) Marketing
2 1 (2.44%) Retail
Libraries, Frameworks & Software Standards
1 4 (9.76%) .NET
2 3 (7.32%) CSS
2 3 (7.32%) HTML
3 2 (4.88%) WAP
4 1 (2.44%) jQuery
4 1 (2.44%) XML
4 1 (2.44%) ASP.NET
Miscellaneous
1 7 (17.07%) Analytical Skills
2 4 (9.76%) Blackberry
2 4 (9.76%) Computer Science
3 3 (7.32%) iPhone
3 3 (7.32%) NHS
4 2 (4.88%) FMCG
5 1 (2.44%) Fat Client
5 1 (2.44%) Thin Client
5 1 (2.44%) PDA
Operating Systems
1 24 (58.54%) Windows
2 10 (24.39%) Windows 7
3 7 (17.07%) Windows XP
4 6 (14.63%) Windows Server 2008
5 4 (9.76%) Windows Server 2003
6 3 (7.32%) Windows Mobile
6 3 (7.32%) Windows Vista
6 3 (7.32%) Windows 2000
6 3 (7.32%) Windows 8
7 2 (4.88%) Mac OS X
8 1 (2.44%) UNIX
8 1 (2.44%) Linux
Processes & Methodologies
1 23 (56.10%) ITIL
2 7 (17.07%) Service Management
2 7 (17.07%) Mentoring
3 6 (14.63%) Root Cause Analysis
4 3 (7.32%) B2B
4 3 (7.32%) E-Procurement
5 2 (4.88%) CRM
5 2 (4.88%) Incident Management
5 2 (4.88%) Data Validation
5 2 (4.88%) Process Improvement
5 2 (4.88%) Validation
6 1 (2.44%) Business Continuity
6 1 (2.44%) Line Management
6 1 (2.44%) Network Management
6 1 (2.44%) Continuous Improvement
6 1 (2.44%) Business Intelligence
6 1 (2.44%) Workflow
Programming Languages
1 8 (19.51%) SQL
2 3 (7.32%) VB
3 1 (2.44%) Bash Shell
3 1 (2.44%) T-SQL
3 1 (2.44%) C#
3 1 (2.44%) Java
3 1 (2.44%) JavaScript
3 1 (2.44%) PHP
3 1 (2.44%) PL/SQL
Qualifications
1 13 (31.71%) Microsoft Certification
2 5 (12.20%) MOS
2 5 (12.20%) MCDST
3 4 (9.76%) Degree
3 4 (9.76%) A+ Certification
4 1 (2.44%) MCP
4 1 (2.44%) MCSE
4 1 (2.44%) CCNA
4 1 (2.44%) Cisco Certification
Quality Assurance & Compliance
1 9 (21.95%) SLA
System Software
1 19 (46.34%) Active Directory
2 3 (7.32%) VMware Infrastructure
Systems Management
1 1 (2.44%) SCCM
Vendors
1 28 (68.29%) Microsoft
2 8 (19.51%) Cisco
2 8 (19.51%) Citrix
3 6 (14.63%) Pegasus
3 6 (14.63%) Sage
4 4 (9.76%) Dell
5 3 (7.32%) VMware
6 2 (4.88%) Google
6 2 (4.88%) Apple
6 2 (4.88%) NetApp
6 2 (4.88%) IBM
6 2 (4.88%) Adobe
7 1 (2.44%) HP
7 1 (2.44%) Oracle
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 3 days ago
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Amsys
Salary: Up to £27,000 per annum
Posted: 10 days ago
Leeds, West Yorkshire
Accenture
Salary: Up to £27,000 per annum dependent on experience, plus excellent benefi
Posted: 19 days ago