The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 227 204 196
Rank change year-on-year
-23 -8
Permanent jobs requiring a Technical Support Analyst 26 15 34
As % of all permanent IT jobs located in Yorkshire 0.35% 0.28% 0.59%
As % of the Job Titles category 0.37% 0.30% 0.61%
Number of salaries quoted 23 15 32
Average salary £22,500 £28,000 £29,000
Average salary % change year-on-year
-19.64% -3.44%
90% offered a salary of more than £18,652 £23,500 £19,000
10% offered a salary of more than £30,000 £42,750 £33,600
UK excluding London average salary £25,000 £30,250 £27,000
% change year-on-year
-17.35% +12.03%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7123 5008 5617
As % of all permanent IT jobs located in Yorkshire 96.53% 94.69% 96.73%
Number of salaries quoted 5657 3972 4627
Average salary £37,000 £37,000 £35,000
Average salary % change year-on-year
- +5.71%
90% offered a salary of more than £23,000 £23,000 £24,000
10% offered a salary of more than £50,000 £52,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Yorkshire

Technical Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Yorkshire region.

Technical Support Analyst Salary Trend in Yorkshire

Technical Support Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Yorkshire region over the 3 months to 18 September 2014.

Technical Support Analyst Salary Histogram in Yorkshire

Technical Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Yorkshire region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -23 20 £22,500 -13.46%
North Yorkshire -18 3 £32,250 +15.17% 1
South Yorkshire -19 3 £25,000 -24.24% 1
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 18 September 2014, IT jobs across the Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 49 (63.64%) Windows
2 47 (61.04%) Active Directory
3 43 (55.84%) Microsoft
4 39 (50.65%) MS Office
5 36 (46.75%) MS Excel
6 29 (37.66%) ITIL
6 29 (37.66%) Windows Server 2008
7 25 (32.47%) MS Exchange
8 20 (25.97%) Cisco
9 19 (24.68%) Citrix
9 19 (24.68%) VMware
10 17 (22.08%) SQL
11 16 (20.78%) SharePoint
11 16 (20.78%) Windows Server 2003
12 14 (18.18%) TCP/IP
13 13 (16.88%) LAN
13 13 (16.88%) SLA
13 13 (16.88%) Windows 7
13 13 (16.88%) VMware Infrastructure
13 13 (16.88%) Root Cause Analysis
13 13 (16.88%) Mentoring
13 13 (16.88%) Analytical Skills
14 12 (15.58%) SharePoint 2010
14 12 (15.58%) Cisco IOS
14 12 (15.58%) Microsoft Certification
14 12 (15.58%) Pegasus
14 12 (15.58%) Sage
14 12 (15.58%) Windows XP
15 10 (12.99%) Internet
16 9 (11.69%) UNIX

Technical Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 18 September 2014, IT jobs across the Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (32.47%) MS Exchange
2 16 (20.78%) SharePoint
3 12 (15.58%) SharePoint 2010
4 7 (9.09%) Exchange Server 2010
5 4 (5.19%) IIS
6 2 (2.60%) SharePoint Server
6 2 (2.60%) Exchange Server 2007
7 1 (1.30%) Apache
7 1 (1.30%) Tomcat
7 1 (1.30%) WebLogic
Applications
1 39 (50.65%) MS Office
2 36 (46.75%) MS Excel
3 3 (3.90%) MS Visio
Business Applications
1 1 (1.30%) Oracle Retail
Communications & Networking
1 14 (18.18%) TCP/IP
2 13 (16.88%) LAN
3 12 (15.58%) Cisco IOS
4 10 (12.99%) Internet
5 8 (10.39%) Network Security
6 7 (9.09%) Firewall
6 7 (9.09%) VPN
7 5 (6.49%) MPLS
8 4 (5.19%) DHCP
8 4 (5.19%) ADSL
9 3 (3.90%) WAN
10 2 (2.60%) DNS
Database & Business Intelligence
1 8 (10.39%) SQL Server
2 5 (6.49%) MySQL
3 4 (5.19%) SQL Server 2008
4 1 (1.30%) Oracle BI Publisher
Development Applications
1 1 (1.30%) Maven
1 1 (1.30%) Jenkins
1 1 (1.30%) ProC
1 1 (1.30%) Oracle Forms
General
1 8 (10.39%) Legal
2 5 (6.49%) Finance
3 2 (2.60%) Retail
4 1 (1.30%) Banking
Libraries, Frameworks & Software Standards
1 3 (3.90%) .NET
Miscellaneous
1 13 (16.88%) Analytical Skills
2 3 (3.90%) NHS
2 3 (3.90%) Blackberry
3 2 (2.60%) Thin Client
3 2 (2.60%) iPhone
3 2 (2.60%) FMCG
3 2 (2.60%) Fat Client
3 2 (2.60%) PDA
Operating Systems
1 49 (63.64%) Windows
2 29 (37.66%) Windows Server 2008
3 16 (20.78%) Windows Server 2003
4 13 (16.88%) Windows 7
5 12 (15.58%) Windows XP
6 9 (11.69%) UNIX
7 6 (7.79%) Linux
7 6 (7.79%) Windows 8
8 4 (5.19%) Windows Server 2012
9 3 (3.90%) Apple iOS
9 3 (3.90%) Android
10 2 (2.60%) Windows 2000
10 2 (2.60%) Windows Mobile
10 2 (2.60%) Windows Vista
11 1 (1.30%) CentOS
Processes & Methodologies
1 29 (37.66%) ITIL
2 13 (16.88%) Root Cause Analysis
2 13 (16.88%) Mentoring
3 6 (7.79%) Project Management
3 6 (7.79%) Incident Management
4 5 (6.49%) Network Management
5 4 (5.19%) Continuous Improvement
5 4 (5.19%) Service Delivery
6 3 (3.90%) Enterprise Architecture
6 3 (3.90%) E-Procurement
6 3 (3.90%) Vulnerability Management
6 3 (3.90%) B2B
7 2 (2.60%) Service Management
8 1 (1.30%) Workflow
8 1 (1.30%) Business Intelligence
Programming Languages
1 17 (22.08%) SQL
2 5 (6.49%) Bash Shell
2 5 (6.49%) PHP
3 3 (3.90%) R
3 3 (3.90%) VB
4 2 (2.60%) Java
5 1 (1.30%) Shell Script
5 1 (1.30%) C#
5 1 (1.30%) PL/SQL
Qualifications
1 12 (15.58%) Microsoft Certification
2 4 (5.19%) MCSE
2 4 (5.19%) CCNA
2 4 (5.19%) Cisco Certification
3 1 (1.30%) Degree
3 1 (1.30%) ITIL Certification
Quality Assurance & Compliance
1 13 (16.88%) SLA
System Software
1 47 (61.04%) Active Directory
2 13 (16.88%) VMware Infrastructure
3 4 (5.19%) Terminal Services
4 1 (1.30%) Microsoft App-V
Systems Management
1 3 (3.90%) SCCM
Vendors
1 43 (55.84%) Microsoft
2 20 (25.97%) Cisco
3 19 (24.68%) Citrix
3 19 (24.68%) VMware
4 12 (15.58%) Pegasus
4 12 (15.58%) Sage
5 4 (5.19%) Dell
5 4 (5.19%) Veeam
5 4 (5.19%) SonicWALL
5 4 (5.19%) WatchGuard
6 2 (2.60%) Oracle
6 2 (2.60%) NetApp
Sheffield, South Yorkshire
Broady Limited
Salary: From £19,000 to £21,000 per annum + benefits
Posted: 2 days ago