The statistics below represent IT jobs advertised across the Yorkshire region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 218 217 253
Rank change year-on-year
-1 +36
Permanent jobs requiring a Technical Support Analyst 10 40 26
As % of all permanent IT jobs located in Yorkshire 0.17% 0.60% 0.35%
As % of the Job Titles category 0.18% 0.61% 0.36%
Number of salaries quoted 10 36 24
Median salary £22,000 £24,000 £23,000
Median salary % change year-on-year
-8.33% +4.34%
90% offered a salary of more than £18,000 £22,500 £20,500
10% offered a salary of more than £33,250 £37,000 £32,500
UK excluding London median salary £27,000 £25,025 £27,500
% change year-on-year
+7.89% -9.00%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5597 6527 7262
As % of all permanent IT jobs located in Yorkshire 97.82% 97.48% 97.44%
Number of salaries quoted 4588 5311 5780
Median salary £40,000 £40,000 £36,000
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £60,000 £52,500 £57,500
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Technical Support Analyst
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in Yorkshire

Technical Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Yorkshire region.

Technical Support Analyst Salary Trend in Yorkshire

Technical Support Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Yorkshire region over the 3 months to 29 September 2016.

Technical Support Analyst Salary Histogram in Yorkshire

Technical Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Yorkshire region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +10 9 £22,000 -8.33%
North Yorkshire -4 1 £40,000 +77.77%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 29 September 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Technical Support Analyst in the job title.

1 23 (65.71%) VMware
1 23 (65.71%) Windows
2 19 (54.29%) MS Office
2 19 (54.29%) Microsoft
3 16 (45.71%) MS Excel
3 16 (45.71%) Active Directory
4 15 (42.86%) Cisco
4 15 (42.86%) ITIL
5 13 (37.14%) Finance
5 13 (37.14%) Windows Server
6 12 (34.29%) Windows Server 2008
7 11 (31.43%) Windows Server 2012
7 11 (31.43%) TCP/IP
8 10 (28.57%) VMware Infrastructure
8 10 (28.57%) Windows 8
9 9 (25.71%) Xerox
9 9 (25.71%) Windows 7
9 9 (25.71%) DNS
9 9 (25.71%) MS Exchange
9 9 (25.71%) Service Delivery
10 8 (22.86%) Microsoft Certification
10 8 (22.86%) DHCP
10 8 (22.86%) Billing
11 7 (20.00%) SCCM
11 7 (20.00%) SQL
11 7 (20.00%) SLA
12 6 (17.14%) ITIL Certification
12 6 (17.14%) SharePoint
13 5 (14.29%) Network Monitoring
13 5 (14.29%) e-Learning

Technical Support Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (25.71%) MS Exchange
2 6 (17.14%) SharePoint
3 2 (5.71%) IIS
4 1 (2.86%) Exchange Server 2007
4 1 (2.86%) Exchange Server 2013
Applications
1 19 (54.29%) MS Office
2 16 (45.71%) MS Excel
Cloud Services
1 2 (5.71%) SaaS
2 1 (2.86%) Office 365
Communications & Networking
1 11 (31.43%) TCP/IP
2 9 (25.71%) DNS
3 8 (22.86%) DHCP
4 5 (14.29%) SAN
5 2 (5.71%) VPN
6 1 (2.86%) ATM
Database & Business Intelligence
1 4 (11.43%) SQL Server
2 2 (5.71%) Hadoop
2 2 (5.71%) SQL Server 2008
3 1 (2.86%) Oracle Database
General
1 13 (37.14%) Finance
2 8 (22.86%) Billing
3 4 (11.43%) Back Office
3 4 (11.43%) Military
4 1 (2.86%) Advertising
4 1 (2.86%) Banking
Libraries, Frameworks & Software Standards
1 2 (5.71%) .NET
Miscellaneous
1 5 (14.29%) e-Learning
2 4 (11.43%) Fat Client
2 4 (11.43%) Management Information System
2 4 (11.43%) Mathematics
2 4 (11.43%) Replication
2 4 (11.43%) Thin Client
3 1 (2.86%) Client/Server
3 1 (2.86%) Clustering
3 1 (2.86%) Digital Media
3 1 (2.86%) Driving Licence
3 1 (2.86%) EFT
3 1 (2.86%) iSeries
Operating Systems
1 23 (65.71%) Windows
2 13 (37.14%) Windows Server
3 12 (34.29%) Windows Server 2008
4 11 (31.43%) Windows Server 2012
5 10 (28.57%) Windows 8
6 9 (25.71%) Windows 7
7 4 (11.43%) Windows Server 2003
8 2 (5.71%) Linux
8 2 (5.71%) Mac OS X
8 2 (5.71%) Windows 10
8 2 (5.71%) Windows XP
9 1 (2.86%) Solaris
9 1 (2.86%) Unix
Processes & Methodologies
1 15 (42.86%) ITIL
2 9 (25.71%) Service Delivery
3 5 (14.29%) Logistics
3 5 (14.29%) Network Monitoring
4 4 (11.43%) Coaching
4 4 (11.43%) Configuration Management
4 4 (11.43%) CRM
4 4 (11.43%) Data Entry
4 4 (11.43%) Document Management
4 4 (11.43%) Incident Management
4 4 (11.43%) Time Management
5 2 (5.71%) B2B
5 2 (5.71%) E-Procurement
5 2 (5.71%) Project Management
5 2 (5.71%) Root Cause Analysis
5 2 (5.71%) Trend Analysis
6 1 (2.86%) Business Analysis
6 1 (2.86%) Network Architecture
Programming Languages
1 7 (20.00%) SQL
2 4 (11.43%) C
3 3 (8.57%) PowerShell
4 2 (5.71%) VB
5 1 (2.86%) Java
Qualifications
1 8 (22.86%) Microsoft Certification
2 6 (17.14%) ITIL Certification
3 4 (11.43%) A+ Certification
3 4 (11.43%) CCNA
3 4 (11.43%) Cisco Certification
3 4 (11.43%) MCDST
4 2 (5.71%) MCITP
4 2 (5.71%) MCP
4 2 (5.71%) MCSA
4 2 (5.71%) MCSE
Quality Assurance & Compliance
1 7 (20.00%) SLA
System Software
1 16 (45.71%) Active Directory
2 10 (28.57%) VMware Infrastructure
3 4 (11.43%) Hyper-V
Systems Management
1 7 (20.00%) SCCM
2 2 (5.71%) DameWare
Vendors
1 23 (65.71%) VMware
2 19 (54.29%) Microsoft
3 15 (42.86%) Cisco
4 9 (25.71%) Xerox
5 4 (11.43%) Equitrac
6 2 (5.71%) Apple
6 2 (5.71%) Citrix
6 2 (5.71%) HP
7 1 (2.86%) IBM
7 1 (2.86%) Openreach
7 1 (2.86%) Oracle