The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 240 234 202
Rank change year-on-year
-6 -32
Permanent jobs requiring a Technical Support Analyst 22 29 30
As % of all permanent IT jobs located in Yorkshire 0.31% 0.39% 0.51%
As % of the Job Titles category 0.32% 0.40% 0.54%
Number of salaries quoted 16 25 30
Average salary £26,250 £22,000 £26,000
Average salary % change year-on-year
+19.31% -15.38%
90% offered a salary of more than £24,000 £17,125 £20,950
10% offered a salary of more than £32,000 £33,800 £30,250
UK excluding London average salary £27,500 £25,250 £26,250
% change year-on-year
+8.91% -3.80%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6984 7196 5597
As % of all permanent IT jobs located in Yorkshire 97.35% 95.87% 96.02%
Number of salaries quoted 5598 5709 4416
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Yorkshire

Technical Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Yorkshire region.

Technical Support Analyst Salary Trend in Yorkshire

Technical Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Yorkshire region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +5 15 £26,250 +31.25% 1
North Yorkshire +19 6 £27,500 -17.91% 2
South Yorkshire -4 1 £25,000 +25.00%
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 April 2015, IT jobs across the Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 28 (77.78%) Microsoft
2 27 (75.00%) Active Directory
3 26 (72.22%) ITIL
4 21 (58.33%) Windows
5 20 (55.56%) MS Office
6 19 (52.78%) Windows 7
7 16 (44.44%) Microsoft Certification
8 15 (41.67%) Service Management
8 15 (41.67%) MOS
8 15 (41.67%) MCDST
9 13 (36.11%) Cisco
10 11 (30.56%) MS Exchange
11 9 (25.00%) SharePoint
12 8 (22.22%) SLA
12 8 (22.22%) VMware
13 7 (19.44%) Cisco IOS
13 7 (19.44%) Pegasus
13 7 (19.44%) Sage
13 7 (19.44%) MS Excel
13 7 (19.44%) SharePoint 2010
13 7 (19.44%) Root Cause Analysis
13 7 (19.44%) Mentoring
13 7 (19.44%) Analytical Skills
14 6 (16.67%) SAN
14 6 (16.67%) VMware Infrastructure
15 5 (13.89%) Project Management
15 5 (13.89%) Red Hat
15 5 (13.89%) Linux
15 5 (13.89%) HND
16 4 (11.11%) Apple

Technical Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 24 April 2015, IT jobs across the Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (30.56%) MS Exchange
2 9 (25.00%) SharePoint
3 7 (19.44%) SharePoint 2010
4 1 (2.78%) Exchange Server 2013
Applications
1 20 (55.56%) MS Office
2 7 (19.44%) MS Excel
Business Applications
1 2 (5.56%) Dynamics CRM
1 2 (5.56%) Dynamics AX
Communications & Networking
1 7 (19.44%) Cisco IOS
2 6 (16.67%) SAN
3 4 (11.11%) Wireless
4 3 (8.33%) LAN
4 3 (8.33%) WAN
4 3 (8.33%) iSCSI
4 3 (8.33%) Fibre Channel
5 2 (5.56%) Structured Cabling
5 2 (5.56%) Wi-Fi
6 1 (2.78%) Broadband
Database & Business Intelligence
1 3 (8.33%) SQL Server
2 2 (5.56%) MariaDB
2 2 (5.56%) MySQL
General
1 1 (2.78%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (5.56%) WAP
Miscellaneous
1 7 (19.44%) Analytical Skills
2 1 (2.78%) Computer Science
Operating Systems
1 21 (58.33%) Windows
2 19 (52.78%) Windows 7
3 5 (13.89%) Linux
4 3 (8.33%) Windows 8
4 3 (8.33%) Red Hat Enterprise Linux
5 2 (5.56%) Windows Server 2008
5 2 (5.56%) CentOS
5 2 (5.56%) Windows XP
5 2 (5.56%) Mac OS X
6 1 (2.78%) Android
6 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 26 (72.22%) ITIL
2 15 (41.67%) Service Management
3 7 (19.44%) Root Cause Analysis
3 7 (19.44%) Mentoring
4 5 (13.89%) Project Management
5 2 (5.56%) CRM
5 2 (5.56%) Disaster Recovery
6 1 (2.78%) Business Continuity
6 1 (2.78%) Continuous Improvement
6 1 (2.78%) Mobile Device Management
6 1 (2.78%) Line Management
Programming Languages
1 2 (5.56%) SQL
1 2 (5.56%) T-SQL
Qualifications
1 16 (44.44%) Microsoft Certification
2 15 (41.67%) MOS
2 15 (41.67%) MCDST
3 5 (13.89%) HND
4 3 (8.33%) HNC
5 2 (5.56%) Degree
6 1 (2.78%) ITIL Foundation Certificate
6 1 (2.78%) MCP
6 1 (2.78%) A+ Certification
Quality Assurance & Compliance
1 8 (22.22%) SLA
System Software
1 27 (75.00%) Active Directory
2 6 (16.67%) VMware Infrastructure
3 4 (11.11%) Hyper-V
4 3 (8.33%) vSphere
Vendors
1 28 (77.78%) Microsoft
2 13 (36.11%) Cisco
3 8 (22.22%) VMware
4 7 (19.44%) Pegasus
4 7 (19.44%) Sage
5 5 (13.89%) Red Hat
6 4 (11.11%) Apple
7 3 (8.33%) Citrix
8 2 (5.56%) Dell
8 2 (5.56%) Google
8 2 (5.56%) Meraki
9 1 (2.78%) HP
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