The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 214 207 182
Rank change year-on-year
-7 -25
Permanent jobs requiring a Technical Support Analyst 42 13 38
As % of all permanent IT jobs located in Yorkshire 0.57% 0.24% 0.66%
As % of the Job Titles category 0.59% 0.25% 0.69%
Number of salaries quoted 37 13 38
Average salary £26,000 £28,000 £29,000
Average salary % change year-on-year
-7.14% -3.44%
90% offered a salary of more than £18,420 £25,000 £19,300
10% offered a salary of more than £32,000 £42,850 £32,800
UK excluding London average salary £28,250 £31,000 £27,500
% change year-on-year
-8.87% +12.72%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7069 5107 5535
As % of all permanent IT jobs located in Yorkshire 96.36% 94.47% 96.73%
Number of salaries quoted 5588 4030 4545
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,000 £23,000 £23,500
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Yorkshire

Technical Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Yorkshire region.

Technical Support Analyst Salary Trend in Yorkshire

Technical Support Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Yorkshire region over the 3 months to 22 August 2014.

Technical Support Analyst Salary Histogram in Yorkshire

Technical Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Yorkshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -7 31 £22,750 -9.00% 1
South Yorkshire -11 6 £30,000 -29.82%
North Yorkshire -12 5 £32,000 +14.28%
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 August 2014, IT jobs across the Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 49 (62.03%) Windows
2 48 (60.76%) Active Directory
3 44 (55.70%) Microsoft
4 42 (53.16%) MS Office
5 40 (50.63%) MS Excel
6 31 (39.24%) ITIL
6 31 (39.24%) Windows Server 2008
7 25 (31.65%) MS Exchange
8 23 (29.11%) Citrix
9 20 (25.32%) Cisco
10 19 (24.05%) VMware
11 17 (21.52%) Windows Server 2003
11 17 (21.52%) TCP/IP
12 16 (20.25%) SharePoint
13 15 (18.99%) SQL
14 14 (17.72%) LAN
15 13 (16.46%) Windows XP
15 13 (16.46%) SLA
15 13 (16.46%) VMware Infrastructure
15 13 (16.46%) Root Cause Analysis
16 12 (15.19%) SharePoint 2010
16 12 (15.19%) Cisco IOS
16 12 (15.19%) Windows 7
16 12 (15.19%) Microsoft Certification
16 12 (15.19%) Pegasus
16 12 (15.19%) Sage
17 11 (13.92%) Internet
18 9 (11.39%) UNIX
19 8 (10.13%) Network Security
19 8 (10.13%) Legal

Technical Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 22 August 2014, IT jobs across the Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (31.65%) MS Exchange
2 16 (20.25%) SharePoint
3 12 (15.19%) SharePoint 2010
4 7 (8.86%) Exchange Server 2010
5 3 (3.80%) IIS
6 2 (2.53%) SharePoint Server
6 2 (2.53%) Exchange Server 2007
7 1 (1.27%) WebLogic
7 1 (1.27%) Apache
7 1 (1.27%) Tomcat
Applications
1 42 (53.16%) MS Office
2 40 (50.63%) MS Excel
3 3 (3.80%) MS Visio
Communications & Networking
1 17 (21.52%) TCP/IP
2 14 (17.72%) LAN
3 12 (15.19%) Cisco IOS
4 11 (13.92%) Internet
5 8 (10.13%) Network Security
6 7 (8.86%) Firewall
6 7 (8.86%) VPN
7 5 (6.33%) MPLS
8 4 (5.06%) DHCP
8 4 (5.06%) ADSL
9 3 (3.80%) WAN
10 2 (2.53%) DNS
Database & Business Intelligence
1 7 (8.86%) SQL Server
2 5 (6.33%) MySQL
3 4 (5.06%) SQL Server 2008
Development Applications
1 1 (1.27%) Maven
1 1 (1.27%) Jenkins
General
1 8 (10.13%) Legal
2 6 (7.59%) Finance
3 1 (1.27%) Banking
3 1 (1.27%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.53%) HTML
1 2 (2.53%) .NET
1 2 (2.53%) CSS
Miscellaneous
1 3 (3.80%) NHS
2 2 (2.53%) FMCG
2 2 (2.53%) PDA
3 1 (1.27%) Fat Client
3 1 (1.27%) iPhone
3 1 (1.27%) Blackberry
3 1 (1.27%) Thin Client
Operating Systems
1 49 (62.03%) Windows
2 31 (39.24%) Windows Server 2008
3 17 (21.52%) Windows Server 2003
4 13 (16.46%) Windows XP
5 12 (15.19%) Windows 7
6 9 (11.39%) UNIX
7 6 (7.59%) Linux
8 5 (6.33%) Windows 8
9 4 (5.06%) Windows Server 2012
10 3 (3.80%) Android
10 3 (3.80%) Apple iOS
11 1 (1.27%) Windows Vista
11 1 (1.27%) Windows Mobile
11 1 (1.27%) CentOS
11 1 (1.27%) Windows 2000
Processes & Methodologies
1 31 (39.24%) ITIL
2 13 (16.46%) Root Cause Analysis
3 6 (7.59%) Project Management
3 6 (7.59%) Incident Management
4 5 (6.33%) Network Management
5 4 (5.06%) Continuous Improvement
5 4 (5.06%) Service Delivery
6 3 (3.80%) Enterprise Architecture
6 3 (3.80%) Vulnerability Management
7 2 (2.53%) B2B
7 2 (2.53%) CRM
7 2 (2.53%) Service Management
7 2 (2.53%) E-Procurement
Programming Languages
1 15 (18.99%) SQL
2 5 (6.33%) Bash Shell
2 5 (6.33%) PHP
3 3 (3.80%) R
4 2 (2.53%) VB
5 1 (1.27%) Shell Script
5 1 (1.27%) Java
5 1 (1.27%) C#
Qualifications
1 12 (15.19%) Microsoft Certification
2 4 (5.06%) MCSE
2 4 (5.06%) CCNA
2 4 (5.06%) Cisco Certification
3 1 (1.27%) Degree
3 1 (1.27%) ITIL Certification
Quality Assurance & Compliance
1 13 (16.46%) SLA
System Software
1 48 (60.76%) Active Directory
2 13 (16.46%) VMware Infrastructure
3 4 (5.06%) Terminal Services
4 1 (1.27%) Microsoft App-V
Systems Management
1 2 (2.53%) SCCM
Vendors
1 44 (55.70%) Microsoft
2 23 (29.11%) Citrix
3 20 (25.32%) Cisco
4 19 (24.05%) VMware
5 12 (15.19%) Pegasus
5 12 (15.19%) Sage
6 4 (5.06%) Dell
6 4 (5.06%) SonicWALL
6 4 (5.06%) WatchGuard
6 4 (5.06%) Veeam
7 2 (2.53%) NetApp
7 2 (2.53%) Adobe
8 1 (1.27%) Oracle
Bradford
Morrisons
Posted: 8 hours ago