2nd Line Support Jobs in Westminster

Second Line Support
City of Westminster > Westminster

The median Second Line Support salary in Westminster is £45,000 per year according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 10 - 17
Rank change year-on-year - - +4
Permanent jobs requiring a 2nd Line Support 1 0 2
As % of all permanent jobs advertised in Westminster 5.56% - 3.13%
As % of the Job Titles category 5.56% - 3.45%
Number of salaries quoted 1 0 2
Median annual salary (50th Percentile) £45,000 - £28,000
Median % change year-on-year - - -3.45%
City of Westminster median annual salary £45,000 - £28,500
% change year-on-year - - -1.72%

All Permanent IT Job Vacancies
Westminster

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Westminster. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Westminster with a recognized job title 18 65 58
% of permanent jobs with a recognized job title 100.00% 97.01% 90.63%
Number of salaries quoted 18 47 47
10th Percentile - £46,050 £35,750
25th Percentile £40,000 £55,688 £43,750
Median annual salary (50th Percentile) £42,500 £72,500 £62,500
Median % change year-on-year -41.38% +16.00% +19.05%
75th Percentile £72,433 £110,000 £79,375
90th Percentile £78,750 £111,250 £87,500
City of Westminster median annual salary £50,000 £71,000 £57,500
% change year-on-year -29.58% +23.48% +8.49%

2nd Line Support
Job Vacancy Trend in Westminster

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Westminster.

Job vacancy trend for 2nd Line Support in Westminster

2nd Line Support
Salary Trend in Westminster

3-month moving average salary quoted in jobs citing 2nd Line Support in Westminster.

Salary trend for 2nd Line Support in Westminster

2nd Line Support Skill Set
Top 24 Co-occurring Skills and Capabilities in Westminster

For the 6 months to 10 May 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Westminster region featuring 2nd Line Support in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) SLA
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Asset Management
1 1 (100.00%) Knowledge Management
1 1 (100.00%) Problem Management
1 1 (100.00%) iPhone
1 1 (100.00%) Azure
1 1 (100.00%) iPad
1 1 (100.00%) Trend Analysis
1 1 (100.00%) Bomgar
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) ServiceNow
1 1 (100.00%) Performance Monitoring
1 1 (100.00%) Mentoring
1 1 (100.00%) Ticket Management
1 1 (100.00%) Remote Desktop
1 1 (100.00%) Conflict Management
1 1 (100.00%) Social Skills
1 1 (100.00%) Presentation Skills
1 1 (100.00%) Customer Service

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Westminster by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) Remote Desktop
General
1 1 (100.00%) Presentation Skills
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) iPad
1 1 (100.00%) iPhone
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) Conflict Management
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL
1 1 (100.00%) Knowledge Management
1 1 (100.00%) Mentoring
1 1 (100.00%) Performance Monitoring
1 1 (100.00%) Problem Management
1 1 (100.00%) Ticket Management
1 1 (100.00%) Trend Analysis
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Bomgar
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow