The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 21 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
South West / Wiltshire
Rank 75 97 90
Rank change year-on-year
+22 -7
Permanent jobs citing Customer Engagement 2 1 7
As % of all permanent IT jobs located in Wiltshire 0.25% 0.091% 0.65%
As % of the Processes & Methodologies category 0.29% 0.10% 0.71%
Number of salaries quoted 2 1 7
Median salary £59,375 £30,000 £32,500
Median salary % change year-on-year
+97.91% -7.69%
UK excluding London median salary £52,500 £50,000 £52,500
% change year-on-year
+5.00% -4.76%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
692 960 985
As % of all permanent IT jobs located in Wiltshire 86.93% 87.27% 91.04%
Number of salaries quoted 595 886 837
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £28,500 £30,000
10% offered a salary of more than £60,000 £55,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Wiltshire

Customer Engagement
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Wiltshire region.

Customer Engagement Salary Trend in Wiltshire

Customer Engagement
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Wiltshire region over the 3 months to 21 February 2017.

Customer Engagement Salary Histogram in Wiltshire

Customer Engagement
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Wiltshire region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +11 1 £43,750 +45.83%
Customer Engagement
South West

Customer Engagement
Top 30 Related IT Skills in Wiltshire

For the 6 months to 21 February 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for Customer Engagement.

1 3 (60.00%) TETRA
1 3 (60.00%) Product Management
2 2 (40.00%) User Stories
2 2 (40.00%) Chartered Engineer
2 2 (40.00%) User Experience
2 2 (40.00%) ITIL
2 2 (40.00%) SLA
2 2 (40.00%) Validation
2 2 (40.00%) Incident Management
2 2 (40.00%) ISO/IEC 27001
2 2 (40.00%) Degree
2 2 (40.00%) COBIT
3 1 (20.00%) Problem Management
3 1 (20.00%) Business Development
3 1 (20.00%) Marketing
3 1 (20.00%) Military
3 1 (20.00%) Business Continuity
3 1 (20.00%) Service Management
3 1 (20.00%) Service Delivery
3 1 (20.00%) Disaster Recovery
3 1 (20.00%) Retail
3 1 (20.00%) Logistics
3 1 (20.00%) Presales
3 1 (20.00%) LTE
3 1 (20.00%) Performance Analysis
3 1 (20.00%) Line Management
3 1 (20.00%) 4G
3 1 (20.00%) ITIL V3
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Process Improvement

Customer Engagement
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 3 (60.00%) TETRA
2 1 (20.00%) 4G
2 1 (20.00%) LTE
General
1 1 (20.00%) Marketing
1 1 (20.00%) Military
1 1 (20.00%) Retail
Job Titles
1 2 (40.00%) IT Manager
1 2 (40.00%) IT Services Manager
1 2 (40.00%) Product Owner
1 2 (40.00%) Service Manager
2 1 (20.00%) Sales Executive
Miscellaneous
1 2 (40.00%) User Experience
Processes & Methodologies
1 3 (60.00%) Product Management
2 2 (40.00%) Incident Management
2 2 (40.00%) ITIL
2 2 (40.00%) User Stories
2 2 (40.00%) Validation
3 1 (20.00%) Business Continuity
3 1 (20.00%) Business Development
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Disaster Recovery
3 1 (20.00%) ITIL V3
3 1 (20.00%) Line Management
3 1 (20.00%) Logistics
3 1 (20.00%) Performance Analysis
3 1 (20.00%) Presales
3 1 (20.00%) Problem Management
3 1 (20.00%) Process Improvement
3 1 (20.00%) Service Delivery
3 1 (20.00%) Service Management
Qualifications
1 2 (40.00%) Chartered Engineer
1 2 (40.00%) Degree
Quality Assurance & Compliance
1 2 (40.00%) COBIT
1 2 (40.00%) ISO/IEC 27001
1 2 (40.00%) SLA