The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wiltshire region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 90 - 87
Rank change year-on-year
- 0
Permanent jobs citing Customer Engagement 1 0 1
As % of all permanent IT jobs located in Wiltshire 0.096% - 0.095%
As % of the Processes & Methodologies category 0.11% - 0.12%
Number of salaries quoted 0 0 1
Average salary - - £107,500
UK excluding London average salary £47,500 £51,400 £55,000
% change year-on-year
-7.58% -6.54%
Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
880 797 856
As % of all permanent IT jobs located in Wiltshire 84.21% 84.25% 81.60%
Number of salaries quoted 764 727 744
Average salary £42,500 £39,000 £40,000
Average salary % change year-on-year
+8.97% -2.50%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £63,500 £57,500 £57,500
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Customer Engagement
South West

Customer Engagement
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Wiltshire

Customer Engagement
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Wiltshire region.

Customer Engagement Salary Trend in Wiltshire

Customer Engagement
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Wiltshire region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Swindon - 1 - -
Customer Engagement
South West

Customer Engagement
Top 30 Related IT Skills in Wiltshire

For the 6 months to 23 April 2014, IT jobs across the Wiltshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 2 (66.67%) Cisco
1 2 (66.67%) Microsoft
1 2 (66.67%) HP
1 2 (66.67%) Citrix
1 2 (66.67%) Juniper
1 2 (66.67%) Ericsson
1 2 (66.67%) NHS
1 2 (66.67%) Service Management
1 2 (66.67%) Service Delivery
1 2 (66.67%) Wireless
1 2 (66.67%) Telecoms
1 2 (66.67%) VMware
1 2 (66.67%) Clustering
1 2 (66.67%) Business Continuity
1 2 (66.67%) ITIL
1 2 (66.67%) Linux
1 2 (66.67%) MS Excel
1 2 (66.67%) LAN
1 2 (66.67%) WAN
1 2 (66.67%) Degree
1 2 (66.67%) Load Balancing
1 2 (66.67%) SC Cleared
1 2 (66.67%) Security Cleared
1 2 (66.67%) VMware Infrastructure
1 2 (66.67%) Cloud Computing
1 2 (66.67%) SaaS
1 2 (66.67%) F5
1 2 (66.67%) Enterprise Software
2 1 (33.33%) Facebook
2 1 (33.33%) Twitter

Customer Engagement
Top Related IT Skills in Wiltshire by Category

For the 6 months to 23 April 2014, IT jobs across the Wiltshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 2 (66.67%) MS Excel
Business Applications
1 1 (33.33%) Google Analytics
Cloud Services
1 2 (66.67%) Cloud Computing
1 2 (66.67%) SaaS
Communications & Networking
1 2 (66.67%) LAN
1 2 (66.67%) WAN
1 2 (66.67%) Wireless
General
1 2 (66.67%) Telecoms
2 1 (33.33%) Marketing
Job Titles
1 2 (66.67%) Architect
1 2 (66.67%) Technical Architect
2 1 (33.33%) Marketing Manager
2 1 (33.33%) Digital Marketing Manager
Miscellaneous
1 2 (66.67%) NHS
1 2 (66.67%) Clustering
1 2 (66.67%) Enterprise Software
2 1 (33.33%) Blog
2 1 (33.33%) Podcast
2 1 (33.33%) Social Media
Operating Systems
1 2 (66.67%) Linux
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) Service Management
1 2 (66.67%) Service Delivery
1 2 (66.67%) Business Continuity
1 2 (66.67%) Load Balancing
2 1 (33.33%) Digital Marketing
2 1 (33.33%) Analytics
2 1 (33.33%) Web Design
2 1 (33.33%) Web Analytics
2 1 (33.33%) Pay per click
2 1 (33.33%) SEO
2 1 (33.33%) B2B
2 1 (33.33%) B2C
Qualifications
1 2 (66.67%) Degree
1 2 (66.67%) SC Cleared
1 2 (66.67%) Security Cleared
System Software
1 2 (66.67%) VMware Infrastructure
Vendors
1 2 (66.67%) Cisco
1 2 (66.67%) Microsoft
1 2 (66.67%) HP
1 2 (66.67%) Citrix
1 2 (66.67%) Juniper
1 2 (66.67%) Ericsson
1 2 (66.67%) VMware
1 2 (66.67%) F5
2 1 (33.33%) Facebook
2 1 (33.33%) Twitter
2 1 (33.33%) Google