The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 94 94 101
Rank change year-on-year
0 +7
Permanent jobs citing Customer Engagement 1 2 1
As % of all permanent IT jobs located in Wiltshire 0.092% 0.18% 0.10%
As % of the Processes & Methodologies category 0.11% 0.20% 0.12%
Number of salaries quoted 1 2 1
Average salary £30,000 £40,000 £50,000
Average salary % change year-on-year
-25.00% -20.00%
UK excluding London average salary £50,000 £54,250 £50,000
% change year-on-year
-7.83% +8.50%
Customer Engagement
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
939 1013 854
As % of all permanent IT jobs located in Wiltshire 86.70% 91.18% 85.74%
Number of salaries quoted 864 857 752
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £30,000 £27,500
10% offered a salary of more than £65,000 £60,000 £55,648
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Engagement
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Wiltshire

Customer Engagement
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Wiltshire region.

Customer Engagement Salary Trend in Wiltshire

Customer Engagement
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Wiltshire region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham -5 1 £30,000 -25.00%
Customer Engagement
South West

Customer Engagement
Top 25 Related IT Skills in Wiltshire

For the 6 months to 11 February 2016, IT jobs across the Wiltshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 3 (60.00%) LAN
1 3 (60.00%) WAN
1 3 (60.00%) PRINCE2
1 3 (60.00%) Project Management
1 3 (60.00%) Retail
1 3 (60.00%) Service Delivery
1 3 (60.00%) BT
1 3 (60.00%) Big Data
2 1 (20.00%) Cisco ISE
2 1 (20.00%) VMware
2 1 (20.00%) Firewall
2 1 (20.00%) Sourcefire
2 1 (20.00%) VMware Infrastructure
2 1 (20.00%) Cisco ASA
2 1 (20.00%) F5
2 1 (20.00%) High Availability
2 1 (20.00%) Windows
2 1 (20.00%) Linux
2 1 (20.00%) DHCP
2 1 (20.00%) TCP/IP
2 1 (20.00%) DNS
2 1 (20.00%) Cisco
2 1 (20.00%) Juniper
2 1 (20.00%) Internet
2 1 (20.00%) Intel Security

Customer Engagement
Top Related IT Skills in Wiltshire by Category

For the 6 months to 11 February 2016, IT jobs across the Wiltshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Communications & Networking
1 3 (60.00%) LAN
1 3 (60.00%) WAN
2 1 (20.00%) Cisco ASA
2 1 (20.00%) Cisco ISE
2 1 (20.00%) DHCP
2 1 (20.00%) DNS
2 1 (20.00%) Firewall
2 1 (20.00%) Internet
2 1 (20.00%) TCP/IP
Database & Business Intelligence
1 3 (60.00%) Big Data
General
1 3 (60.00%) Retail
Job Titles
1 3 (60.00%) Project Manager
2 1 (20.00%) 2nd/3rd Line Support
2 1 (20.00%) 2nd/3rd Line Support Analyst
2 1 (20.00%) 3rd Line Support
2 1 (20.00%) 3rd Line Support Analyst
2 1 (20.00%) Analyst
2 1 (20.00%) Architect
2 1 (20.00%) Designer
2 1 (20.00%) Firewall Architect
2 1 (20.00%) Lead Architect
2 1 (20.00%) Lead Designer
2 1 (20.00%) Lead Security Architect
2 1 (20.00%) Security Architect
2 1 (20.00%) Security Designer
Operating Systems
1 1 (20.00%) Linux
1 1 (20.00%) Windows
Processes & Methodologies
1 3 (60.00%) PRINCE2
1 3 (60.00%) Project Management
1 3 (60.00%) Service Delivery
2 1 (20.00%) High Availability
System Software
1 1 (20.00%) VMware Infrastructure
Vendors
1 3 (60.00%) BT
2 1 (20.00%) Cisco
2 1 (20.00%) F5
2 1 (20.00%) Intel Security
2 1 (20.00%) Juniper
2 1 (20.00%) Sourcefire
2 1 (20.00%) VMware