The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 104 102 -
Rank change year-on-year
-2 -
Permanent jobs citing Customer Engagement 2 1 0
As % of all permanent IT jobs located in Wiltshire 0.16% 0.092% -
As % of the Processes & Methodologies category 0.19% 0.11% -
Number of salaries quoted 2 1 0
Average salary £51,250 £50,000 -
Average salary % change year-on-year
+2.50% -
UK excluding London average salary £45,000 £47,500 £52,500
% change year-on-year
-5.26% -9.52%
Customer Engagement
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1029 929 806
As % of all permanent IT jobs located in Wiltshire 84.62% 85.23% 77.65%
Number of salaries quoted 853 774 739
Average salary £40,000 £42,500 £42,500
Average salary % change year-on-year
-5.88% -
90% offered a salary of more than £27,500 £29,500 £25,000
10% offered a salary of more than £62,500 £57,500 £67,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Customer Engagement
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Wiltshire

Customer Engagement
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Wiltshire region.

Customer Engagement Salary Trend in Wiltshire

Customer Engagement
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Wiltshire region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Corsham 0 1 £50,000 -
Swindon - 1 £52,500 -
Customer Engagement
South West

Customer Engagement
Top 28 Related IT Skills in Wiltshire

For the 6 months to 22 October 2014, IT jobs across the Wiltshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 2 (100.00%) ITIL
1 2 (100.00%) Linux
1 2 (100.00%) MS Excel
1 2 (100.00%) Cisco
1 2 (100.00%) Microsoft
1 2 (100.00%) HP
1 2 (100.00%) Citrix
1 2 (100.00%) Juniper
1 2 (100.00%) Service Management
1 2 (100.00%) VMware
1 2 (100.00%) SC Cleared
1 2 (100.00%) Security Cleared
1 2 (100.00%) VMware Infrastructure
1 2 (100.00%) F5
1 2 (100.00%) Analytical Skills
2 1 (50.00%) Enterprise Software
2 1 (50.00%) Cloud Computing
2 1 (50.00%) SaaS
2 1 (50.00%) Clustering
2 1 (50.00%) Business Continuity
2 1 (50.00%) Marketing
2 1 (50.00%) Degree
2 1 (50.00%) Load Balancing
2 1 (50.00%) Service Delivery
2 1 (50.00%) Wireless
2 1 (50.00%) Telecoms
2 1 (50.00%) Ericsson
2 1 (50.00%) NHS

Customer Engagement
Top Related IT Skills in Wiltshire by Category

For the 6 months to 22 October 2014, IT jobs across the Wiltshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 2 (100.00%) MS Excel
Cloud Services
1 1 (50.00%) Cloud Computing
1 1 (50.00%) SaaS
Communications & Networking
1 1 (50.00%) Wireless
General
1 1 (50.00%) Marketing
1 1 (50.00%) Telecoms
Job Titles
1 2 (100.00%) Solutions Architect
1 2 (100.00%) Architect
2 1 (50.00%) Technical Architect
Miscellaneous
1 2 (100.00%) Analytical Skills
2 1 (50.00%) Enterprise Software
2 1 (50.00%) Clustering
2 1 (50.00%) NHS
Operating Systems
1 2 (100.00%) Linux
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) Service Management
2 1 (50.00%) Business Continuity
2 1 (50.00%) Load Balancing
2 1 (50.00%) Service Delivery
Qualifications
1 2 (100.00%) SC Cleared
1 2 (100.00%) Security Cleared
2 1 (50.00%) Degree
System Software
1 2 (100.00%) VMware Infrastructure
Vendors
1 2 (100.00%) Cisco
1 2 (100.00%) Microsoft
1 2 (100.00%) HP
1 2 (100.00%) Citrix
1 2 (100.00%) Juniper
1 2 (100.00%) VMware
1 2 (100.00%) F5
2 1 (50.00%) Ericsson