The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Woking region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 58 57 61
Rank change year-on-year
-1 +4
Permanent jobs requiring a Service Desk Analyst 4 6 1
As % of all permanent IT jobs located in Woking 0.91% 1.54% 0.23%
As % of the Job Titles category 0.96% 1.61% 0.24%
Number of salaries quoted 4 6 1
Average salary £29,000 £19,500 £23,000
Average salary % change year-on-year
+48.71% -15.21%
UK excluding London average salary £22,000 £20,500 £21,500
% change year-on-year
+7.31% -4.65%
Service Desk Analyst
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Woking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Woking
Permanent IT job ads with a match in the
Job Titles category
418 372 418
As % of all permanent IT jobs located in Woking 95.22% 95.38% 95.00%
Number of salaries quoted 354 349 342
Average salary £41,500 £37,500 £45,000
Average salary % change year-on-year
+10.66% -16.66%
90% offered a salary of more than £27,500 £22,750 £27,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Analyst
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Woking region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Woking

Service Desk Analyst
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Woking region.

Service Desk Analyst Salary Trend in Woking

Service Desk Analyst
Top 30 Related IT Skills in Woking

For the 6 months to 20 August 2014, IT jobs across the Woking region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 8 (80.00%) Active Directory
2 7 (70.00%) Windows
3 6 (60.00%) Microsoft
4 5 (50.00%) Blackberry
5 4 (40.00%) MS Excel
5 4 (40.00%) MS Office
5 4 (40.00%) ITIL
6 3 (30.00%) SQL Server
6 3 (30.00%) IIS
6 3 (30.00%) C#
6 3 (30.00%) HTML
6 3 (30.00%) JavaScript
6 3 (30.00%) Windows XP
6 3 (30.00%) MS Exchange
6 3 (30.00%) Citrix
6 3 (30.00%) Blackberry Enterprise Server
6 3 (30.00%) Service Management
6 3 (30.00%) Windows Server 2008
7 2 (20.00%) Exchange Server 2010
7 2 (20.00%) Windows 8
7 2 (20.00%) Android
7 2 (20.00%) Handset
7 2 (20.00%) IP Telephony
7 2 (20.00%) Microsoft Certification
7 2 (20.00%) Avaya
7 2 (20.00%) Lotus
7 2 (20.00%) Apple
7 2 (20.00%) Windows Server 2003
7 2 (20.00%) Remedy
7 2 (20.00%) VPN

Service Desk Analyst
Top Related IT Skills in Woking by Category

For the 6 months to 20 August 2014, IT jobs across the Woking region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) MS Exchange
1 3 (30.00%) Blackberry Enterprise Server
1 3 (30.00%) IIS
2 2 (20.00%) IBM Notes
2 2 (20.00%) Exchange Server 2010
3 1 (10.00%) SharePoint
3 1 (10.00%) Exchange Server 2003
3 1 (10.00%) SharePoint 2010
Applications
1 4 (40.00%) MS Office
1 4 (40.00%) MS Excel
Communications & Networking
1 2 (20.00%) VPN
1 2 (20.00%) IP Telephony
Database & Business Intelligence
1 3 (30.00%) SQL Server
Libraries, Frameworks & Software Standards
1 3 (30.00%) HTML
Miscellaneous
1 5 (50.00%) Blackberry
2 2 (20.00%) Handset
Operating Systems
1 7 (70.00%) Windows
2 3 (30.00%) Windows XP
2 3 (30.00%) Windows Server 2008
3 2 (20.00%) Windows 8
3 2 (20.00%) Windows Server 2003
3 2 (20.00%) Android
3 2 (20.00%) Windows 2000
Processes & Methodologies
1 4 (40.00%) ITIL
2 3 (30.00%) Service Management
3 1 (10.00%) Service Delivery
3 1 (10.00%) Change Management
3 1 (10.00%) Incident Management
3 1 (10.00%) Problem Management
3 1 (10.00%) Release Management
Programming Languages
1 3 (30.00%) C#
1 3 (30.00%) JavaScript
2 1 (10.00%) SQL
Qualifications
1 2 (20.00%) MCP
1 2 (20.00%) MCSE
1 2 (20.00%) Microsoft Certification
2 1 (10.00%) Degree
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 8 (80.00%) Active Directory
2 1 (10.00%) Terminal Services
Vendors
1 6 (60.00%) Microsoft
2 3 (30.00%) Citrix
3 2 (20.00%) Avaya
3 2 (20.00%) Lotus
3 2 (20.00%) Apple
3 2 (20.00%) Remedy
3 2 (20.00%) Cisco