The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Woking region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Woking region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 51 57 51
Rank change year-on-year
+6 -6
Permanent jobs requiring a Service Desk Analyst 10 1 2
As % of all permanent IT jobs located in Woking 2.32% 0.25% 0.50%
As % of the Job Titles category 2.43% 0.26% 0.53%
Number of salaries quoted 10 1 1
Average salary £27,500 £21,000 £26,000
Average salary % change year-on-year
+30.95% -19.23%
UK excluding London average salary £21,000 £21,250 £22,000
% change year-on-year
-1.17% -3.40%
Job Titles Category
Woking
Permanent IT job ads with a match in the
Job Titles category
411 387 374
As % of all permanent IT jobs located in Woking 95.36% 96.51% 94.21%
Number of salaries quoted 376 358 304
Average salary £44,000 £35,000 £45,000
Average salary % change year-on-year
+25.71% -22.22%
90% offered a salary of more than £27,500 £21,400 £28,000
10% offered a salary of more than £57,000 £60,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Service Desk Analyst
Surrey

Service Desk Analyst
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Woking region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Woking

Service Desk Analyst
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Woking region.

Service Desk Analyst Salary Trend in Woking

Service Desk Analyst
Salary Histogram in Woking

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Woking region over the 3 months to 17 April 2014.

Service Desk Analyst Salary Histogram in Woking

Service Desk Analyst
Top 30 Related IT Skills in Woking

For the 6 months to 17 April 2014, IT jobs across the Woking region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 20 (83.33%) MS Office
1 20 (83.33%) Windows
2 17 (70.83%) ITIL
2 17 (70.83%) Microsoft
3 16 (66.67%) Blackberry
3 16 (66.67%) Windows Server 2008
4 15 (62.50%) Active Directory
5 13 (54.17%) Windows XP
6 12 (50.00%) Blackberry Enterprise Server
7 10 (41.67%) Avaya
7 10 (41.67%) Lotus
7 10 (41.67%) Cisco
7 10 (41.67%) MS Exchange
7 10 (41.67%) VPN
7 10 (41.67%) MCP
7 10 (41.67%) IBM Notes
7 10 (41.67%) Windows 8
8 9 (37.50%) Windows 7
9 8 (33.33%) Service Management
9 8 (33.33%) MCSE
9 8 (33.33%) SLA
9 8 (33.33%) MS Excel
9 8 (33.33%) Cisco Certification
9 8 (33.33%) Microsoft Certification
10 7 (29.17%) Windows 2000
10 7 (29.17%) Android
10 7 (29.17%) Degree
11 6 (25.00%) IP Telephony
11 6 (25.00%) Handset
11 6 (25.00%) Citrix

Service Desk Analyst
Top Related IT Skills in Woking by Category

For the 6 months to 17 April 2014, IT jobs across the Woking region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (50.00%) Blackberry Enterprise Server
2 10 (41.67%) IBM Notes
2 10 (41.67%) MS Exchange
3 6 (25.00%) Exchange Server 2010
4 2 (8.33%) SharePoint
4 2 (8.33%) Exchange Server 2003
4 2 (8.33%) SharePoint 2010
Applications
1 20 (83.33%) MS Office
2 8 (33.33%) MS Excel
3 4 (16.67%) MS Visio
Communications & Networking
1 10 (41.67%) VPN
2 6 (25.00%) IP Telephony
3 1 (4.17%) Cisco IOS
3 1 (4.17%) Firewall
3 1 (4.17%) VoIP
General
1 4 (16.67%) Back Office
1 4 (16.67%) Manufacturing
2 2 (8.33%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (16.67%) .NET
Miscellaneous
1 16 (66.67%) Blackberry
2 6 (25.00%) Handset
3 4 (16.67%) Client/Server
4 1 (4.17%) iPhone
Operating Systems
1 20 (83.33%) Windows
2 16 (66.67%) Windows Server 2008
3 13 (54.17%) Windows XP
4 10 (41.67%) Windows 8
5 9 (37.50%) Windows 7
6 7 (29.17%) Android
6 7 (29.17%) Windows 2000
7 6 (25.00%) Windows Server 2003
Processes & Methodologies
1 17 (70.83%) ITIL
2 8 (33.33%) Service Management
3 4 (16.67%) Change Management
3 4 (16.67%) Incident Management
3 4 (16.67%) Problem Management
3 4 (16.67%) Release Management
3 4 (16.67%) Service Desk Management
4 2 (8.33%) Service Delivery
Programming Languages
1 1 (4.17%) SQL
Qualifications
1 10 (41.67%) MCP
2 8 (33.33%) MCSE
2 8 (33.33%) Cisco Certification
2 8 (33.33%) Microsoft Certification
3 7 (29.17%) Degree
4 5 (20.83%) CCNA
5 2 (8.33%) MOS
5 2 (8.33%) MCSA
Quality Assurance & Compliance
1 8 (33.33%) SLA
System Software
1 15 (62.50%) Active Directory
2 4 (16.67%) BlackBerry Internet Service
3 2 (8.33%) Terminal Services
Vendors
1 17 (70.83%) Microsoft
2 10 (41.67%) Cisco
2 10 (41.67%) Avaya
2 10 (41.67%) Lotus
3 6 (25.00%) Apple
3 6 (25.00%) Remedy
3 6 (25.00%) Citrix
4 1 (4.17%) VMware