The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Woking region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Technical Support
Rank 47 75 57
Rank change year-on-year
+28 -18
Permanent jobs requiring a Technical Support 5 2 4
As % of all permanent IT jobs located in Woking 1.58% 0.38% 1.04%
As % of the Job Titles category 1.63% 0.39% 1.08%
Number of salaries quoted 5 2 4
Average salary £28,000 £47,500 £35,000
Average salary % change year-on-year
-41.05% +35.71%
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Woking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Woking
Permanent IT job ads with a match in the
Job Titles category
306 515 372
As % of all permanent IT jobs located in Woking 96.53% 96.80% 96.62%
Number of salaries quoted 293 470 332
Average salary £44,000 £42,500 £38,500
Average salary % change year-on-year
+3.52% +10.38%
90% offered a salary of more than £22,500 £25,000 £21,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Woking region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Woking

Technical Support
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Woking region.

Technical Support Salary Trend in Woking

Technical Support
Top 30 Related IT Skills in Woking

For the 6 months to 2 June 2015, IT jobs across the Woking region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 13 (86.67%) Microsoft
2 12 (80.00%) ITIL
2 12 (80.00%) MS Excel
3 11 (73.33%) MS Office
4 9 (60.00%) SLA
4 9 (60.00%) Microsoft Certification
5 8 (53.33%) CSS
5 8 (53.33%) MS Access
5 8 (53.33%) MCP
5 8 (53.33%) HTML
5 8 (53.33%) SQL
5 8 (53.33%) MySQL
5 8 (53.33%) Oracle
5 8 (53.33%) Service Management
5 8 (53.33%) Service Delivery
5 8 (53.33%) Back Office
5 8 (53.33%) Citrix
5 8 (53.33%) Incident Management
6 6 (40.00%) SharePoint
7 5 (33.33%) ERP
7 5 (33.33%) MS Exchange
7 5 (33.33%) Windows
7 5 (33.33%) Finance
7 5 (33.33%) Marketing
7 5 (33.33%) Digital Marketing
8 4 (26.67%) SCCM
8 4 (26.67%) Windows 7
8 4 (26.67%) LAN
8 4 (26.67%) WAN
8 4 (26.67%) TCP/IP

Technical Support
Top Related IT Skills in Woking by Category

For the 6 months to 2 June 2015, IT jobs across the Woking region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (40.00%) SharePoint
2 5 (33.33%) MS Exchange
3 1 (6.67%) Exchange Server 2010
3 1 (6.67%) SharePoint 2013
3 1 (6.67%) Exchange Server 2013
Applications
1 12 (80.00%) MS Excel
2 11 (73.33%) MS Office
Communications & Networking
1 4 (26.67%) LAN
1 4 (26.67%) WAN
1 4 (26.67%) TCP/IP
2 3 (20.00%) DNS
2 3 (20.00%) DHCP
3 2 (13.33%) Unified Communications
3 2 (13.33%) Firewall
3 2 (13.33%) VoIP
4 1 (6.67%) VPN
4 1 (6.67%) EIGRP
4 1 (6.67%) VRRP
4 1 (6.67%) MPLS
4 1 (6.67%) BGP
4 1 (6.67%) IPsec
4 1 (6.67%) Cisco ASA
4 1 (6.67%) Network Security
4 1 (6.67%) Cisco Nexus
4 1 (6.67%) HSRP
4 1 (6.67%) Cisco IOS
Database & Business Intelligence
1 8 (53.33%) MS Access
1 8 (53.33%) MySQL
General
1 8 (53.33%) Back Office
2 5 (33.33%) Finance
2 5 (33.33%) Marketing
Libraries, Frameworks & Software Standards
1 8 (53.33%) CSS
1 8 (53.33%) HTML
2 1 (6.67%) X-Windows
Miscellaneous
1 3 (20.00%) Blackberry
2 2 (13.33%) Data Centre
Operating Systems
1 5 (33.33%) Windows
2 4 (26.67%) Windows 7
3 1 (6.67%) Windows Mobile
3 1 (6.67%) Windows 8
3 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 12 (80.00%) ITIL
2 8 (53.33%) Service Management
2 8 (53.33%) Service Delivery
2 8 (53.33%) Incident Management
3 5 (33.33%) ERP
3 5 (33.33%) Digital Marketing
4 3 (20.00%) Mentoring
4 3 (20.00%) Release Management
5 2 (13.33%) Application Performance Management
5 2 (13.33%) Performance Management
5 2 (13.33%) Project Management
6 1 (6.67%) Patch Management
Programming Languages
1 8 (53.33%) SQL
Qualifications
1 9 (60.00%) Microsoft Certification
2 8 (53.33%) MCP
3 2 (13.33%) Cisco Certification
4 1 (6.67%) CCIE
4 1 (6.67%) CCNP
4 1 (6.67%) MCSE
Quality Assurance & Compliance
1 9 (60.00%) SLA
System Software
1 4 (26.67%) Active Directory
2 1 (6.67%) Firmware
2 1 (6.67%) VMware Infrastructure
2 1 (6.67%) Hyper-V
Systems Management
1 4 (26.67%) SCCM
2 1 (6.67%) SCOM
Vendors
1 13 (86.67%) Microsoft
2 8 (53.33%) Oracle
2 8 (53.33%) Citrix
3 2 (13.33%) Cisco
4 1 (6.67%) CheckPoint
4 1 (6.67%) VMware