The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Woking region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 44 72 56
Rank change year-on-year
+28 -16
Permanent jobs requiring a Technical Support 4 7 6
As % of all permanent IT jobs located in Woking 1.23% 1.24% 1.51%
As % of the Job Titles category 1.27% 1.29% 1.54%
Number of salaries quoted 4 3 6
Average salary £28,000 £27,500 £39,750
Average salary % change year-on-year
+1.81% -30.81%
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Woking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Woking
Permanent IT job ads with a match in the
Job Titles category
316 541 390
As % of all permanent IT jobs located in Woking 97.23% 95.75% 97.99%
Number of salaries quoted 303 475 353
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £22,500 £25,000 £22,000
10% offered a salary of more than £57,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Woking region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Woking

Technical Support
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Woking region.

Technical Support Salary Trend in Woking

Technical Support
Top 30 Related IT Skills in Woking

For the 6 months to 3 July 2015, IT jobs across the Woking region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 11 (91.67%) MS Excel
1 11 (91.67%) Microsoft
2 10 (83.33%) MS Office
2 10 (83.33%) ITIL
3 8 (66.67%) Service Management
3 8 (66.67%) Microsoft Certification
3 8 (66.67%) Citrix
4 7 (58.33%) CSS
4 7 (58.33%) SLA
4 7 (58.33%) MCP
4 7 (58.33%) HTML
4 7 (58.33%) SQL
4 7 (58.33%) MySQL
4 7 (58.33%) Oracle
4 7 (58.33%) MS Access
4 7 (58.33%) Service Delivery
4 7 (58.33%) Back Office
4 7 (58.33%) Incident Management
5 5 (41.67%) Digital Marketing
5 5 (41.67%) Marketing
5 5 (41.67%) Finance
5 5 (41.67%) SharePoint
5 5 (41.67%) ERP
6 4 (33.33%) MS Exchange
6 4 (33.33%) Windows
7 3 (25.00%) LAN
7 3 (25.00%) WAN
7 3 (25.00%) DHCP
7 3 (25.00%) TCP/IP
7 3 (25.00%) DNS

Technical Support
Top Related IT Skills in Woking by Category

For the 6 months to 3 July 2015, IT jobs across the Woking region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (41.67%) SharePoint
2 4 (33.33%) MS Exchange
3 1 (8.33%) Exchange Server 2010
3 1 (8.33%) Exchange Server 2013
Applications
1 11 (91.67%) MS Excel
2 10 (83.33%) MS Office
Communications & Networking
1 3 (25.00%) WAN
1 3 (25.00%) DHCP
1 3 (25.00%) TCP/IP
1 3 (25.00%) DNS
1 3 (25.00%) LAN
2 1 (8.33%) VoIP
2 1 (8.33%) Firewall
2 1 (8.33%) Unified Communications
Database & Business Intelligence
1 7 (58.33%) MySQL
1 7 (58.33%) MS Access
General
1 7 (58.33%) Back Office
2 5 (41.67%) Finance
2 5 (41.67%) Marketing
Libraries, Frameworks & Software Standards
1 7 (58.33%) HTML
1 7 (58.33%) CSS
Miscellaneous
1 3 (25.00%) Blackberry
2 1 (8.33%) Data Centre
Operating Systems
1 4 (33.33%) Windows
2 3 (25.00%) Windows 7
Processes & Methodologies
1 10 (83.33%) ITIL
2 8 (66.67%) Service Management
3 7 (58.33%) Service Delivery
3 7 (58.33%) Incident Management
4 5 (41.67%) ERP
4 5 (41.67%) Digital Marketing
5 2 (16.67%) Release Management
5 2 (16.67%) Mentoring
6 1 (8.33%) Application Performance Management
6 1 (8.33%) Performance Management
6 1 (8.33%) Project Management
Programming Languages
1 7 (58.33%) SQL
Qualifications
1 8 (66.67%) Microsoft Certification
2 7 (58.33%) MCP
3 1 (8.33%) MCSE
3 1 (8.33%) Cisco Certification
Quality Assurance & Compliance
1 7 (58.33%) SLA
System Software
1 3 (25.00%) Active Directory
2 1 (8.33%) VMware Infrastructure
Systems Management
1 3 (25.00%) SCCM
Vendors
1 11 (91.67%) Microsoft
2 8 (66.67%) Citrix
3 7 (58.33%) Oracle
4 1 (8.33%) Cisco
4 1 (8.33%) VMware