The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 124 137 175
Rank change year-on-year
+13 +38
Permanent jobs requiring a Technical Support 94 74 55
As % of all permanent IT jobs located in Surrey 2.01% 1.59% 1.00%
As % of the Job Titles category 2.08% 1.68% 1.04%
Number of salaries quoted 77 67 53
Average salary £35,000 £28,000 £30,500
Average salary % change year-on-year
+25.00% -8.19%
90% offered a salary of more than £21,000 £22,500 £23,000
10% offered a salary of more than £49,000 £40,000 £44,500
UK excluding London average salary £30,000 £31,500 £30,000
% change year-on-year
-4.76% +5.00%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4509 4400 5306
As % of all permanent IT jobs located in Surrey 96.51% 94.58% 96.95%
Number of salaries quoted 3834 3579 4640
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Surrey

Technical Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Surrey region.

Technical Support Salary Trend in Surrey

Technical Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Technical Support across the Surrey region over the 3 months to 19 December 2014.

Technical Support Salary Histogram in Surrey

Technical Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Surrey region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorking -17 13 £21,500 -23.21%
Guildford -19 13 £40,000 +53.84% 1
Camberley -19 8 £27,750 +6.73%
Leatherhead - 7 £26,500 - 1
Reigate - 7 £37,500 - 2
Woking +26 4 £45,250 +120.73% 1
Epsom +2 4 - -
Farnham +12 2 £25,500 +4.08%
Redhill - 2 £45,000 -
Egham -7 1 £32,500 +44.44%
Cobham - 1 £38,000 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Surrey

For the 6 months to 19 December 2014, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 109 (66.06%) Windows
2 62 (37.58%) Microsoft
3 61 (36.97%) Active Directory
4 49 (29.70%) ITIL
5 48 (29.09%) VMware
6 47 (28.48%) Firewall
7 46 (27.88%) MS Excel
8 44 (26.67%) LAN
9 43 (26.06%) Cisco
10 41 (24.85%) WAN
11 39 (23.64%) Windows 7
12 38 (23.03%) SQL
12 38 (23.03%) VMware Infrastructure
13 36 (21.82%) MS Office
14 35 (21.21%) Degree
15 34 (20.61%) Citrix
16 32 (19.39%) MS Exchange
17 31 (18.79%) UNIX
17 31 (18.79%) Linux
18 30 (18.18%) TCP/IP
19 27 (16.36%) VPN
19 27 (16.36%) Windows Server 2008
20 24 (14.55%) Windows 8
20 24 (14.55%) DNS
20 24 (14.55%) XenApp
21 23 (13.94%) Backup Exec
21 23 (13.94%) Symantec
22 21 (12.73%) Kalman Filter
22 21 (12.73%) Norton AntiVirus
22 21 (12.73%) Fat Client

Technical Support
Top Related IT Skills in Surrey by Category

For the 6 months to 19 December 2014, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (19.39%) MS Exchange
2 9 (5.45%) Exchange Server 2003
3 8 (4.85%) Exchange Server 2010
4 7 (4.24%) WebLogic
4 7 (4.24%) IIS
5 6 (3.64%) SharePoint
5 6 (3.64%) Exchange Server 2007
5 6 (3.64%) Lync
6 5 (3.03%) Exchange Server 2013
7 2 (1.21%) Moodle
7 2 (1.21%) SharePoint 2013
8 1 (0.61%) Office Communications Server
8 1 (0.61%) SharePoint Server
8 1 (0.61%) Blackberry Enterprise Server
8 1 (0.61%) CMS
Applications
1 46 (27.88%) MS Excel
2 36 (21.82%) MS Office
Business Applications
1 1 (0.61%) Maximo
Cloud Services
1 5 (3.03%) Office 365
1 5 (3.03%) IaaS
2 3 (1.82%) SaaS
3 1 (0.61%) PaaS
Communications & Networking
1 47 (28.48%) Firewall
2 44 (26.67%) LAN
3 41 (24.85%) WAN
4 30 (18.18%) TCP/IP
5 27 (16.36%) VPN
6 24 (14.55%) DNS
7 13 (7.88%) Internet
8 12 (7.27%) Ethernet
9 11 (6.67%) VoIP
10 10 (6.06%) VLAN
11 9 (5.45%) Cisco ASA
12 8 (4.85%) SAN
13 7 (4.24%) MPLS
13 7 (4.24%) SSL
14 6 (3.64%) BGP
15 5 (3.03%) Network Security
16 4 (2.42%) OSPF
16 4 (2.42%) HTTP
17 3 (1.82%) SNMP
17 3 (1.82%) DHCP
Database & Business Intelligence
1 20 (12.12%) SQL Server
2 6 (3.64%) MySQL
3 2 (1.21%) Relational Database
3 2 (1.21%) MS Access
4 1 (0.61%) Oracle Database
Development Applications
1 2 (1.21%) Eclipse
1 2 (1.21%) JIRA
2 1 (0.61%) WATIR
2 1 (0.61%) Selenium
2 1 (0.61%) MSBuild
2 1 (0.61%) QuickTest Pro
2 1 (0.61%) LoadRunner
2 1 (0.61%) SilkTest
General
1 17 (10.30%) Finance
2 6 (3.64%) French Language
3 5 (3.03%) Telecoms
4 4 (2.42%) Back Office
4 4 (2.42%) Banking
5 3 (1.82%) Retail
5 3 (1.82%) Retail Banking
5 3 (1.82%) German Language
5 3 (1.82%) Electronics
6 1 (0.61%) Italian Language
6 1 (0.61%) Korean Language
6 1 (0.61%) Spanish Language
Libraries, Frameworks & Software Standards
1 14 (8.48%) HTML
2 12 (7.27%) CSS
2 12 (7.27%) XML
3 10 (6.06%) .NET
4 5 (3.03%) jQuery
5 4 (2.42%) XHTML
6 3 (1.82%) Web Services
6 3 (1.82%) WF
7 2 (1.21%) WAP
7 2 (1.21%) X-Windows
7 2 (1.21%) Ajax
8 1 (0.61%) Application Packaging
8 1 (0.61%) JSP
8 1 (0.61%) Regular Expression
Miscellaneous
1 21 (12.73%) Thin Client
1 21 (12.73%) Fat Client
2 19 (11.52%) Analytical Skills
3 12 (7.27%) Computer Science
4 6 (3.64%) Video Conferencing
5 5 (3.03%) Enterprise Software
5 5 (3.03%) Mathematics
5 5 (3.03%) Physics
6 4 (2.42%) CMDB
6 4 (2.42%) Management Information System
7 3 (1.82%) Statistics
7 3 (1.82%) Internet of Things
8 2 (1.21%) Device Driver
8 2 (1.21%) Streaming Video
8 2 (1.21%) Replication
8 2 (1.21%) VLE
9 1 (0.61%) PKI
9 1 (0.61%) CCTV
9 1 (0.61%) Foreign Exchange (FX)
9 1 (0.61%) Smartcard
Operating Systems
1 109 (66.06%) Windows
2 39 (23.64%) Windows 7
3 31 (18.79%) UNIX
3 31 (18.79%) Linux
4 27 (16.36%) Windows Server 2008
5 24 (14.55%) Windows 8
6 20 (12.12%) Windows Server 2003
7 16 (9.70%) Windows Server 2012
8 12 (7.27%) Windows XP
9 2 (1.21%) Windows Mobile
9 2 (1.21%) Windows Phone
10 1 (0.61%) Windows Vista
10 1 (0.61%) CentOS
10 1 (0.61%) Red Hat Enterprise Linux
10 1 (0.61%) SUSE
10 1 (0.61%) Ubuntu
Processes & Methodologies
1 49 (29.70%) ITIL
2 21 (12.73%) Kalman Filter
3 13 (7.88%) Service Delivery
4 10 (6.06%) Quality Management
4 10 (6.06%) QMS
5 9 (5.45%) Incident Management
6 8 (4.85%) Disaster Recovery
7 7 (4.24%) Service Management
8 6 (3.64%) Software Engineering
9 5 (3.03%) Change Management
9 5 (3.03%) Web Development
10 4 (2.42%) Project Management
10 4 (2.42%) Mentoring
11 3 (1.82%) OO
11 3 (1.82%) CRM
11 3 (1.82%) Software Testing
11 3 (1.82%) Capacity Planning
11 3 (1.82%) Continuous Improvement
12 2 (1.21%) Technical Analysis
12 2 (1.21%) Network Design
Programming Languages
1 38 (23.03%) SQL
2 13 (7.88%) JavaScript
3 7 (4.24%) C#
4 6 (3.64%) Java
5 4 (2.42%) Perl
6 3 (1.82%) C++
6 3 (1.82%) VBScript
6 3 (1.82%) VB.NET
6 3 (1.82%) Python
7 2 (1.21%) VB
7 2 (1.21%) PowerShell
7 2 (1.21%) C
8 1 (0.61%) PHP
8 1 (0.61%) PL/SQL
8 1 (0.61%) sed
8 1 (0.61%) Shell Script
8 1 (0.61%) AWK
Qualifications
1 35 (21.21%) Degree
2 14 (8.48%) Cisco Certification
3 10 (6.06%) CCNP
4 9 (5.45%) Microsoft Certification
5 6 (3.64%) CCNA
6 3 (1.82%) MCSE
6 3 (1.82%) MCITP
7 2 (1.21%) MCP
7 2 (1.21%) Security Cleared
7 2 (1.21%) ITIL Foundation Certificate
7 2 (1.21%) CCIE
8 1 (0.61%) A+ Certification
8 1 (0.61%) Network+ Certification
Quality Assurance & Compliance
1 20 (12.12%) SLA
System Software
1 61 (36.97%) Active Directory
2 38 (23.03%) VMware Infrastructure
3 24 (14.55%) XenApp
4 20 (12.12%) Terminal Services
5 17 (10.30%) Hyper-V
6 5 (3.03%) vSphere
7 4 (2.42%) Terminal Server
8 2 (1.21%) VMware ESXi
8 2 (1.21%) VMware ESX
8 2 (1.21%) VMware Server
8 2 (1.21%) Firmware
9 1 (0.61%) vCloud
Systems Management
1 23 (13.94%) Backup Exec
2 21 (12.73%) Norton AntiVirus
3 7 (4.24%) SCCM
3 7 (4.24%) SCOM
4 3 (1.82%) Tivoli
4 3 (1.82%) Tivoli Storage Manager
5 2 (1.21%) Systems Management Server (SMS)
Vendors
1 62 (37.58%) Microsoft
2 48 (29.09%) VMware
3 43 (26.06%) Cisco
4 34 (20.61%) Citrix
5 23 (13.94%) Symantec
6 20 (12.12%) Veeam
7 17 (10.30%) Oracle
8 11 (6.67%) Juniper
9 10 (6.06%) CheckPoint
10 9 (5.45%) F5
11 5 (3.03%) Apple
11 5 (3.03%) LANDesk
12 4 (2.42%) Tandberg
12 4 (2.42%) Kaseya
13 3 (1.82%) SolarWinds
13 3 (1.82%) Altiris
13 3 (1.82%) Websense
14 2 (1.21%) Avaya
14 2 (1.21%) ServiceNow
15 1 (0.61%) hybris
Guildford, Surrey
Lorien Resourcing
Salary: £25000 - £35000 per annum
Posted: 2 days ago
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 3 days ago
Leatherhead, Surrey
Experis Ltd
Salary: £20000.00 - £23000.00 per annum + benefits
Posted: 3 days ago
Reigate
Capita - ITPS
Salary: £35000 - £40000 per annum
Posted: 4 days ago
Reigate
Modis International - London
Salary: £20000 - £30000 per annum + PACKAGE + GREAT TRAINING + BONUS
Posted: 10 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £24,000 to £26,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 23 days ago