The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 150 145 150
Rank change year-on-year
-5 +5
Permanent jobs requiring a Technical Support 72 66 71
As % of all permanent IT jobs located in Surrey 1.51% 1.41% 1.36%
As % of the Job Titles category 1.59% 1.48% 1.41%
Number of salaries quoted 61 60 59
Average salary £30,000 £32,500 £30,000
Average salary % change year-on-year
-7.69% +8.33%
90% offered a salary of more than £22,500 £23,300 £24,400
10% offered a salary of more than £36,200 £42,500 £42,500
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4536 4456 5033
As % of all permanent IT jobs located in Surrey 95.23% 95.52% 96.18%
Number of salaries quoted 3674 3630 4329
Average salary £45,000 £42,500 £41,000
Average salary % change year-on-year
+5.88% +3.65%
90% offered a salary of more than £25,500 £25,000 £25,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Surrey

Technical Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Surrey region.

Technical Support Salary Trend in Surrey

Technical Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Technical Support across the Surrey region over the 3 months to 18 September 2014.

Technical Support Salary Histogram in Surrey

Technical Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Surrey region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Redhill -8 8 £35,250 -21.66% 1
Dorking - 8 £23,000 -
Woking +3 7 £32,500 +18.18%
Guildford +3 5 £29,000 +9.43%
Leatherhead -12 4 £30,500 -6.15%
Farnham +13 3 £31,000 +13.76%
Epsom -2 3 - - 1
Reigate -27 3 £30,500 -6.15% 1
Thames Ditton - 3 £25,000 -
Camberley -2 2 £28,000 +7.69% 1
Egham -6 2 - -
Walton-on-Thames - 2 £22,500 -
Sunbury-on-Thames - 2 £23,250 -
Weybridge -8 1 £32,500 +1.56%
Addlestone - 1 £65,000 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Surrey

For the 6 months to 18 September 2014, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 81 (53.64%) Windows
2 48 (31.79%) ITIL
3 46 (30.46%) SQL
4 44 (29.14%) Active Directory
4 44 (29.14%) VMware
5 32 (21.19%) Oracle
5 32 (21.19%) VMware Infrastructure
6 31 (20.53%) Windows Server 2008
6 31 (20.53%) Microsoft
7 30 (19.87%) Firewall
8 29 (19.21%) MS Exchange
9 28 (18.54%) Cisco
10 26 (17.22%) HTML
10 26 (17.22%) Linux
11 25 (16.56%) UNIX
11 25 (16.56%) Hyper-V
11 25 (16.56%) Degree
12 24 (15.89%) MS Excel
12 24 (15.89%) CSS
13 22 (14.57%) Finance
13 22 (14.57%) JavaScript
14 20 (13.25%) VPN
14 20 (13.25%) Citrix
15 18 (11.92%) Windows 7
16 17 (11.26%) MS Office
17 16 (10.60%) SLA
17 16 (10.60%) TCP/IP
17 16 (10.60%) Computer Science
18 15 (9.93%) Oracle General Ledger
18 15 (9.93%) Oracle Payables

Technical Support
Top Related IT Skills in Surrey by Category

For the 6 months to 18 September 2014, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (19.21%) MS Exchange
2 13 (8.61%) Exchange Server 2010
3 10 (6.62%) Exchange Server 2003
4 7 (4.64%) Exchange Server 2007
4 7 (4.64%) Lync
5 4 (2.65%) WebLogic
6 1 (0.66%) SharePoint
6 1 (0.66%) Blackberry Enterprise Server
6 1 (0.66%) Exchange Server 2013
Applications
1 24 (15.89%) MS Excel
2 17 (11.26%) MS Office
Business Applications
1 15 (9.93%) Oracle General Ledger
1 15 (9.93%) Oracle Payables
1 15 (9.93%) Oracle Receivables
1 15 (9.93%) Oracle Assets
1 15 (9.93%) Oracle Financials
Cloud Services
1 9 (5.96%) SaaS
2 3 (1.99%) PaaS
2 3 (1.99%) IaaS
Communications & Networking
1 30 (19.87%) Firewall
2 20 (13.25%) VPN
3 16 (10.60%) TCP/IP
4 15 (9.93%) LAN
5 14 (9.27%) DNS
6 13 (8.61%) Internet
7 11 (7.28%) SAN
7 11 (7.28%) WAN
8 8 (5.30%) Cisco ASA
8 8 (5.30%) Ethernet
9 7 (4.64%) SSL
10 6 (3.97%) NetScreen
10 6 (3.97%) LDAP
11 4 (2.65%) NAS
12 3 (1.99%) DHCP
13 2 (1.32%) iSCSI
13 2 (1.32%) Network Security
13 2 (1.32%) HTTP
14 1 (0.66%) IPsec
14 1 (0.66%) VSAT
Database & Business Intelligence
1 11 (7.28%) SQL Server
2 8 (5.30%) MySQL
3 6 (3.97%) Relational Database
4 2 (1.32%) InterSystems Cache
5 1 (0.66%) MS Access
Development Applications
1 6 (3.97%) Eclipse
2 2 (1.32%) SilkTest
2 2 (1.32%) WATIR
2 2 (1.32%) Selenium
2 2 (1.32%) JIRA
2 2 (1.32%) QuickTest Pro
2 2 (1.32%) LoadRunner
3 1 (0.66%) CruiseControl
General
1 22 (14.57%) Finance
2 8 (5.30%) French Language
3 5 (3.31%) German Language
4 4 (2.65%) Banking
5 3 (1.99%) Back Office
5 3 (1.99%) Retail
5 3 (1.99%) Retail Banking
6 2 (1.32%) Electronics
7 1 (0.66%) Telecoms
7 1 (0.66%) Italian Language
7 1 (0.66%) Spanish Language
7 1 (0.66%) Local Government
Libraries, Frameworks & Software Standards
1 26 (17.22%) HTML
2 24 (15.89%) CSS
3 10 (6.62%) jQuery
4 8 (5.30%) XML
5 7 (4.64%) Web Services
5 7 (4.64%) XHTML
5 7 (4.64%) Ajax
6 5 (3.31%) .NET
6 5 (3.31%) WF
7 1 (0.66%) ASP.NET
7 1 (0.66%) COM+
7 1 (0.66%) Application Packaging
Miscellaneous
1 16 (10.60%) Computer Science
2 10 (6.62%) Fat Client
2 10 (6.62%) Thin Client
3 7 (4.64%) Mathematics
3 7 (4.64%) Physics
4 6 (3.97%) Analytical Skills
4 6 (3.97%) Enterprise Software
4 6 (3.97%) Video Conferencing
4 6 (3.97%) CMDB
5 4 (2.65%) Management Information System
6 3 (1.99%) Statistics
7 2 (1.32%) Internet of Things
7 2 (1.32%) Enterprise Storage
7 2 (1.32%) CLARiiON
7 2 (1.32%) Device Driver
7 2 (1.32%) Replication
8 1 (0.66%) Foreign Exchange (FX)
8 1 (0.66%) Smartcard
8 1 (0.66%) Blackberry
8 1 (0.66%) LIMS
Operating Systems
1 81 (53.64%) Windows
2 31 (20.53%) Windows Server 2008
3 26 (17.22%) Linux
4 25 (16.56%) UNIX
5 18 (11.92%) Windows 7
6 14 (9.27%) Windows Server 2003
7 12 (7.95%) Windows Server 2012
8 10 (6.62%) Windows 8
8 10 (6.62%) Windows XP
9 2 (1.32%) Windows Phone
9 2 (1.32%) Red Hat Enterprise Linux
9 2 (1.32%) Solaris
10 1 (0.66%) Windows Vista
10 1 (0.66%) Windows 2000 Server
Processes & Methodologies
1 48 (31.79%) ITIL
2 10 (6.62%) Incident Management
2 10 (6.62%) Service Management
3 9 (5.96%) Web Development
3 9 (5.96%) Kalman Filter
4 7 (4.64%) OO
4 7 (4.64%) Service Delivery
4 7 (4.64%) Mentoring
5 6 (3.97%) ITSM
6 5 (3.31%) Change Management
6 5 (3.31%) Disaster Recovery
7 3 (1.99%) Project Management
7 3 (1.99%) Capacity Planning
8 2 (1.32%) Continuous Improvement
8 2 (1.32%) Strategic Planning
8 2 (1.32%) Software Testing
8 2 (1.32%) Network Design
8 2 (1.32%) Load Balancing
8 2 (1.32%) Resource Management
9 1 (0.66%) Business Intelligence
Programming Languages
1 46 (30.46%) SQL
2 22 (14.57%) JavaScript
3 15 (9.93%) PL/SQL
4 8 (5.30%) Java
5 6 (3.97%) PowerShell
5 6 (3.97%) Python
5 6 (3.97%) Perl
6 4 (2.65%) VB.NET
7 3 (1.99%) PHP
8 2 (1.32%) C++
9 1 (0.66%) C
9 1 (0.66%) C#
9 1 (0.66%) VBScript
9 1 (0.66%) Shell Script
9 1 (0.66%) Bash Shell
Qualifications
1 25 (16.56%) Degree
2 5 (3.31%) Security Cleared
3 4 (2.65%) Microsoft Certification
4 3 (1.99%) Cisco Certification
4 3 (1.99%) CCNA
4 3 (1.99%) MCP
5 2 (1.32%) MCITP
5 2 (1.32%) CCSE
5 2 (1.32%) CCSA
5 2 (1.32%) Check Point Certification
5 2 (1.32%) HND
5 2 (1.32%) MCSE
6 1 (0.66%) A+ Certification
6 1 (0.66%) CCNP
6 1 (0.66%) MCSA
6 1 (0.66%) Network+ Certification
Quality Assurance & Compliance
1 16 (10.60%) SLA
System Software
1 44 (29.14%) Active Directory
2 32 (21.19%) VMware Infrastructure
3 25 (16.56%) Hyper-V
4 11 (7.28%) XenApp
5 9 (5.96%) Terminal Services
6 6 (3.97%) UAG
6 6 (3.97%) vSphere
7 2 (1.32%) VMware ESXi
7 2 (1.32%) XenServer
7 2 (1.32%) XenDesktop
7 2 (1.32%) VMware Server
7 2 (1.32%) NFS
8 1 (0.66%) vCloud
Systems Management
1 12 (7.95%) Backup Exec
1 12 (7.95%) Norton AntiVirus
2 7 (4.64%) SCOM
3 4 (2.65%) SCCM
3 4 (2.65%) Tivoli
3 4 (2.65%) Tivoli Storage Manager
4 2 (1.32%) EMC Navisphere
Vendors
1 44 (29.14%) VMware
2 32 (21.19%) Oracle
3 31 (20.53%) Microsoft
4 28 (18.54%) Cisco
5 20 (13.25%) Citrix
6 12 (7.95%) Juniper
6 12 (7.95%) Symantec
7 11 (7.28%) SolarWinds
8 8 (5.30%) Veeam
9 7 (4.64%) Apple
10 6 (3.97%) ServiceNow
10 6 (3.97%) CommVault
11 5 (3.31%) Tandberg
12 4 (2.65%) Kaseya
12 4 (2.65%) CheckPoint
13 3 (1.99%) Websense
13 3 (1.99%) Altiris
14 2 (1.32%) Brocade
14 2 (1.32%) Red Hat
14 2 (1.32%) Avaya
Surrey
Pertemps ERP
Salary: £50,000 - £55,000 p.a + Package
Posted: 6 days ago
Chertsey, Surrey
F5 Networks
Salary: Competitive
Posted: 16 days ago
South East, South London, Surrey, Reigate,...
Actis Recruitment Ltd
Salary: £30,000 to £45,000 + generous bonus + bens
Posted: 23 days ago