The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 110 123 147
Rank change year-on-year
+13 +24
Permanent jobs requiring a Technical Support 101 79 51
As % of all permanent IT jobs located in Surrey 2.30% 1.75% 1.09%
As % of the Job Titles category 2.41% 1.84% 1.13%
Number of salaries quoted 88 64 43
Average salary £32,500 £26,000 £35,000
Average salary % change year-on-year
+25.00% -25.71%
90% offered a salary of more than £21,500 £21,500 £24,000
10% offered a salary of more than £45,000 £38,750 £50,000
UK excluding London average salary £31,500 £28,250 £30,250
% change year-on-year
+11.50% -6.61%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4199 4296 4502
As % of all permanent IT jobs located in Surrey 95.71% 95.34% 96.38%
Number of salaries quoted 3486 3431 3642
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Surrey

Technical Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Surrey region.

Technical Support Salary Trend in Surrey

Technical Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Technical Support across the Surrey region over the 3 months to 5 March 2015.

Technical Support Salary Histogram in Surrey

Technical Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Surrey region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +13 15 £30,000 +12.14% 5
Woking +10 10 £33,250 -3.62%
Leatherhead - 10 £21,500 - 1
Dorking -18 7 £21,500 -17.30%
Reigate - 7 £25,000 -
Camberley -9 6 £24,000 -7.69% 2
Epsom -4 4 £26,500 +23.25%
Cobham - 3 £36,000 -
Staines +10 2 £62,500 +47.05%
Redhill - 1 £26,500 -
Farnham - 1 £36,000 -
Chertsey - 1 - -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Surrey

For the 6 months to 5 March 2015, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 126 (67.74%) Windows
2 75 (40.32%) Microsoft
3 65 (34.95%) MS Excel
4 59 (31.72%) Active Directory
5 53 (28.49%) LAN
6 52 (27.96%) WAN
7 51 (27.42%) VMware
8 47 (25.27%) SQL
8 47 (25.27%) Citrix
9 46 (24.73%) Firewall
10 45 (24.19%) Windows 7
10 45 (24.19%) Cisco
11 40 (21.51%) VMware Infrastructure
12 39 (20.97%) MS Office
12 39 (20.97%) ITIL
13 37 (19.89%) Linux
13 37 (19.89%) UNIX
14 35 (18.82%) XenApp
15 34 (18.28%) Finance
16 29 (15.59%) MS Exchange
16 29 (15.59%) TCP/IP
16 29 (15.59%) VPN
16 29 (15.59%) Oracle
17 27 (14.52%) SQL Server
17 27 (14.52%) Degree
18 25 (13.44%) Symantec
18 25 (13.44%) Windows 8
19 24 (12.90%) Windows Server 2012
19 24 (12.90%) Windows Server 2008
19 24 (12.90%) Service Delivery

Technical Support
Top Related IT Skills in Surrey by Category

For the 6 months to 5 March 2015, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (15.59%) MS Exchange
2 17 (9.14%) IIS
3 7 (3.76%) Lync
3 7 (3.76%) SharePoint
3 7 (3.76%) WebLogic
4 6 (3.23%) Exchange Server 2010
4 6 (3.23%) Exchange Server 2013
5 3 (1.61%) Exchange Server 2007
6 2 (1.08%) CMS
6 2 (1.08%) Moodle
6 2 (1.08%) Exchange Server 2003
6 2 (1.08%) SharePoint 2013
7 1 (0.54%) SharePoint 2010
7 1 (0.54%) JBoss
7 1 (0.54%) Apache
7 1 (0.54%) SharePoint Server
7 1 (0.54%) Office Communications Server
Applications
1 65 (34.95%) MS Excel
2 39 (20.97%) MS Office
Business Applications
1 2 (1.08%) Maximo
Cloud Services
1 14 (7.53%) IaaS
2 5 (2.69%) Office 365
3 2 (1.08%) SaaS
4 1 (0.54%) PaaS
Communications & Networking
1 53 (28.49%) LAN
2 52 (27.96%) WAN
3 46 (24.73%) Firewall
4 29 (15.59%) TCP/IP
4 29 (15.59%) VPN
5 21 (11.29%) DNS
5 21 (11.29%) VoIP
6 16 (8.60%) MPLS
7 13 (6.99%) Internet
8 11 (5.91%) VLAN
9 9 (4.84%) Cisco ASA
10 8 (4.30%) HTTP
11 7 (3.76%) SSL
12 6 (3.23%) Wireless
12 6 (3.23%) BGP
12 6 (3.23%) Ethernet
13 5 (2.69%) GPRS
14 4 (2.15%) Network Security
14 4 (2.15%) OSPF
14 4 (2.15%) SAN
Database & Business Intelligence
1 27 (14.52%) SQL Server
2 14 (7.53%) MySQL
3 8 (4.30%) Oracle Database
4 4 (2.15%) Oracle Database 11g
4 4 (2.15%) MS Access
5 1 (0.54%) Relational Database
5 1 (0.54%) Oracle9i Database
5 1 (0.54%) SQL Server 2008
Development Applications
1 3 (1.61%) MSBuild
1 3 (1.61%) QuickTest Pro
1 3 (1.61%) LoadRunner
2 1 (0.54%) Eclipse
2 1 (0.54%) WATIR
2 1 (0.54%) Selenium
2 1 (0.54%) JIRA
2 1 (0.54%) SilkTest
General
1 34 (18.28%) Finance
2 8 (4.30%) Telecoms
3 4 (2.15%) Back Office
4 3 (1.61%) Marketing
4 3 (1.61%) Electronics
4 3 (1.61%) Banking
5 2 (1.08%) Financial Institution
5 2 (1.08%) Korean Language
6 1 (0.54%) Spanish Language
6 1 (0.54%) French Language
6 1 (0.54%) German Language
6 1 (0.54%) Italian Language
Libraries, Frameworks & Software Standards
1 17 (9.14%) XML
2 16 (8.60%) HTML
3 9 (4.84%) .NET
4 8 (4.30%) CSS
5 6 (3.23%) Web Services
5 6 (3.23%) XHTML
6 5 (2.69%) WAP
7 2 (1.08%) X-Windows
7 2 (1.08%) ASP.NET
7 2 (1.08%) JSP
8 1 (0.54%) Regular Expression
8 1 (0.54%) REST
8 1 (0.54%) Middleware
8 1 (0.54%) JSON
8 1 (0.54%) Ajax
Miscellaneous
1 22 (11.83%) Fat Client
1 22 (11.83%) Thin Client
2 18 (9.68%) Analytical Skills
3 5 (2.69%) Enterprise Software
3 5 (2.69%) Computer Science
3 5 (2.69%) Streaming Video
4 3 (1.61%) Internet of Things
4 3 (1.61%) Blackberry
4 3 (1.61%) CMDB
4 3 (1.61%) Video Conferencing
5 2 (1.08%) VLE
6 1 (0.54%) User Experience
6 1 (0.54%) Client/Server
6 1 (0.54%) Mainframe
6 1 (0.54%) Wiki
6 1 (0.54%) CCTV
Operating Systems
1 126 (67.74%) Windows
2 45 (24.19%) Windows 7
3 37 (19.89%) Linux
3 37 (19.89%) UNIX
4 25 (13.44%) Windows 8
5 24 (12.90%) Windows Server 2012
5 24 (12.90%) Windows Server 2008
6 16 (8.60%) Windows Server 2003
7 7 (3.76%) Windows XP
8 6 (3.23%) Red Hat Enterprise Linux
9 5 (2.69%) SUSE
10 4 (2.15%) Solaris
11 3 (1.61%) Apple iOS
11 3 (1.61%) Mac OS X
12 2 (1.08%) Windows Mobile
13 1 (0.54%) Windows 2000
13 1 (0.54%) CentOS
13 1 (0.54%) Ubuntu
Processes & Methodologies
1 39 (20.97%) ITIL
2 24 (12.90%) Service Delivery
3 23 (12.37%) Kalman Filter
4 16 (8.60%) Incident Management
5 10 (5.38%) QMS
5 10 (5.38%) Quality Management
6 8 (4.30%) Service Management
7 6 (3.23%) Disaster Recovery
7 6 (3.23%) Software Engineering
8 5 (2.69%) Mentoring
8 5 (2.69%) Change Management
9 4 (2.15%) Release Management
9 4 (2.15%) Capacity Management
10 3 (1.61%) Continuous Improvement
10 3 (1.61%) Capacity Planning
10 3 (1.61%) CRM
10 3 (1.61%) Project Management
10 3 (1.61%) Risk Management
10 3 (1.61%) Stakeholder Management
11 2 (1.08%) Time Management
Programming Languages
1 47 (25.27%) SQL
2 12 (6.45%) JavaScript
3 10 (5.38%) Perl
4 9 (4.84%) C#
5 8 (4.30%) VBScript
5 8 (4.30%) Java
6 6 (3.23%) VB
7 5 (2.69%) Shell Script
7 5 (2.69%) PowerShell
8 4 (2.15%) PHP
9 3 (1.61%) PL/SQL
9 3 (1.61%) C++
10 2 (1.08%) Python
11 1 (0.54%) sed
11 1 (0.54%) C
11 1 (0.54%) AWK
11 1 (0.54%) Ruby
Qualifications
1 27 (14.52%) Degree
2 15 (8.06%) Cisco Certification
3 11 (5.91%) Microsoft Certification
4 10 (5.38%) CCNP
5 6 (3.23%) CCNA
6 4 (2.15%) VCP4
6 4 (2.15%) MCP
7 3 (1.61%) MCSE
7 3 (1.61%) ACTC
7 3 (1.61%) MCITP
8 2 (1.08%) CCIE
8 2 (1.08%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (5.91%) SLA
2 1 (0.54%) ISO/IEC 27001
System Software
1 59 (31.72%) Active Directory
2 40 (21.51%) VMware Infrastructure
3 35 (18.82%) XenApp
4 22 (11.83%) Terminal Services
5 13 (6.99%) Hyper-V
5 13 (6.99%) Terminal Server
6 3 (1.61%) VMware ESXi
6 3 (1.61%) VMware Server
7 2 (1.08%) VMware ESX
7 2 (1.08%) Firmware
8 1 (0.54%) vCloud
8 1 (0.54%) Tivoli Workload Scheduler
8 1 (0.54%) vSphere
Systems Management
1 22 (11.83%) Backup Exec
2 20 (10.75%) Norton AntiVirus
3 6 (3.23%) SCCM
3 6 (3.23%) SCOM
4 5 (2.69%) Systems Management Server (SMS)
5 2 (1.08%) HP Quality Center
6 1 (0.54%) Nagios
6 1 (0.54%) Tivoli
Vendors
1 75 (40.32%) Microsoft
2 51 (27.42%) VMware
3 47 (25.27%) Citrix
4 45 (24.19%) Cisco
5 29 (15.59%) Oracle
6 25 (13.44%) Symantec
7 22 (11.83%) Veeam
8 10 (5.38%) CheckPoint
8 10 (5.38%) F5
9 9 (4.84%) Juniper
10 6 (3.23%) Red Hat
11 5 (2.69%) LANDesk
12 4 (2.15%) Veritas
13 3 (1.61%) SAP
13 3 (1.61%) HP
13 3 (1.61%) Apple
13 3 (1.61%) SolarWinds
14 2 (1.08%) Altiris
14 2 (1.08%) Websense
14 2 (1.08%) hybris
Guildford, Surrey
Hudson IT
Salary: £35000 - £45000 per annum + package
Posted: Yesterday
Guildford
Interquest - IQ ERP
Salary: £30000 - £49000 per annum + Bonus+Pension+full benefits
Posted: Yesterday
Guildford
Austin Fraser Limited
Salary: £30000 - £35000 per annum + car, fuel card
Posted: Yesterday
Guildford, Surrey
Lorien Resourcing
Posted: 2 days ago
Leatherhead, Surrey
Experis Ltd
Salary: £20000.00 - £23000.00 per annum + benefits
Posted: 2 days ago
Surrey
Connectus
Salary: £23000 per annum + Benefits and Performance related bonus
Posted: 5 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £30,000 per annum £25,000 to £30,000 Negotiable + Bonu
Posted: 5 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: 5 days ago
Guildford
Interquest - IQ Telecom
Salary: £30000 - £40000 per annum + 5-10 % Bonus, Pension
Posted: 16 days ago