The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 154 136 175
Rank change year-on-year
-18 +39
Permanent jobs requiring a Technical Support 70 84 55
As % of all permanent IT jobs located in Surrey 1.39% 1.74% 1.00%
As % of the Job Titles category 1.46% 1.82% 1.04%
Number of salaries quoted 58 74 49
Average salary £27,500 £32,500 £30,500
Average salary % change year-on-year
-15.38% +6.55%
90% offered a salary of more than £22,500 £23,000 £24,900
10% offered a salary of more than £42,750 £42,500 £42,500
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4808 4614 5270
As % of all permanent IT jobs located in Surrey 95.45% 95.49% 95.98%
Number of salaries quoted 3956 3688 4530
Average salary £45,000 £42,000 £42,500
Average salary % change year-on-year
+7.14% -1.17%
90% offered a salary of more than £26,250 £25,500 £27,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Surrey

Technical Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Surrey region.

Technical Support Salary Trend in Surrey

Technical Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Technical Support across the Surrey region over the 3 months to 21 August 2014.

Technical Support Salary Histogram in Surrey

Technical Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Surrey region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking -4 8 £27,500 -20.86%
Redhill -9 8 £40,000 -11.11% 2
Guildford 0 5 £29,000 -3.33% 1
Camberley +2 4 £25,000 -16.66%
Epsom -3 4 £47,500 +46.15%
Farnham +8 3 £31,000 +5.08%
Dorking - 3 £22,500 - 1
Thames Ditton - 3 £25,000 -
Sunbury-on-Thames +6 2 £23,250 +10.71%
Weybridge -10 2 £52,500 +64.06%
Leatherhead -16 2 £27,250 -16.15%
Walton-on-Thames - 2 £22,500 -
Egham +1 1 - -
Reigate -23 1 £30,500 -6.15%
Addlestone - 1 £65,000 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Surrey

For the 6 months to 21 August 2014, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 89 (51.74%) Windows
2 59 (34.30%) SQL
3 48 (27.91%) ITIL
3 48 (27.91%) Active Directory
4 45 (26.16%) VMware
5 41 (23.84%) Oracle
6 40 (23.26%) Windows Server 2008
7 36 (20.93%) VMware Infrastructure
8 35 (20.35%) Linux
9 34 (19.77%) MS Exchange
10 32 (18.60%) UNIX
11 31 (18.02%) Finance
12 29 (16.86%) HTML
12 29 (16.86%) Microsoft
13 26 (15.12%) Degree
14 25 (14.53%) Firewall
15 24 (13.95%) Hyper-V
16 22 (12.79%) JavaScript
16 22 (12.79%) PL/SQL
16 22 (12.79%) Oracle Financials
16 22 (12.79%) DNS
16 22 (12.79%) Cisco
16 22 (12.79%) Oracle General Ledger
16 22 (12.79%) Oracle Payables
16 22 (12.79%) Oracle Receivables
16 22 (12.79%) Oracle Assets
17 21 (12.21%) CSS
17 21 (12.21%) Windows Server 2003
18 20 (11.63%) MS Excel
18 20 (11.63%) VPN

Technical Support
Top Related IT Skills in Surrey by Category

For the 6 months to 21 August 2014, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (19.77%) MS Exchange
2 19 (11.05%) Exchange Server 2010
3 16 (9.30%) Exchange Server 2003
4 13 (7.56%) Exchange Server 2007
5 6 (3.49%) Lync
6 4 (2.33%) WebLogic
7 3 (1.74%) SharePoint
8 1 (0.58%) IIS
8 1 (0.58%) Blackberry Enterprise Server
8 1 (0.58%) Exchange Server 2013
Applications
1 20 (11.63%) MS Excel
2 16 (9.30%) MS Office
Business Applications
1 22 (12.79%) Oracle Financials
1 22 (12.79%) Oracle General Ledger
1 22 (12.79%) Oracle Payables
1 22 (12.79%) Oracle Receivables
1 22 (12.79%) Oracle Assets
2 7 (4.07%) Oracle EBS R12
2 7 (4.07%) Oracle EBS
Cloud Services
1 8 (4.65%) SaaS
2 4 (2.33%) PaaS
2 4 (2.33%) IaaS
Communications & Networking
1 25 (14.53%) Firewall
2 22 (12.79%) DNS
3 20 (11.63%) VPN
4 16 (9.30%) TCP/IP
5 15 (8.72%) Internet
6 10 (5.81%) SAN
6 10 (5.81%) FTP
7 8 (4.65%) LAN
8 7 (4.07%) Ethernet
8 7 (4.07%) SSL
8 7 (4.07%) Cisco ASA
9 6 (3.49%) NAS
9 6 (3.49%) NetScreen
10 5 (2.91%) LDAP
11 4 (2.33%) HTTP
11 4 (2.33%) Network Security
12 3 (1.74%) iSCSI
12 3 (1.74%) DHCP
12 3 (1.74%) WAN
13 1 (0.58%) POP3
Database & Business Intelligence
1 7 (4.07%) SQL Server
1 7 (4.07%) Oracle Reports
1 7 (4.07%) Oracle BI Publisher
2 6 (3.49%) MySQL
3 5 (2.91%) Relational Database
4 3 (1.74%) InterSystems Cache
5 1 (0.58%) Big Data
5 1 (0.58%) DB2
Development Applications
1 7 (4.07%) Oracle Forms
2 4 (2.33%) Eclipse
2 4 (2.33%) QuickTest Pro
2 4 (2.33%) LoadRunner
2 4 (2.33%) SilkTest
2 4 (2.33%) WATIR
2 4 (2.33%) Selenium
3 2 (1.16%) JIRA
4 1 (0.58%) CruiseControl
General
1 31 (18.02%) Finance
2 7 (4.07%) French Language
3 4 (2.33%) German Language
3 4 (2.33%) Banking
3 4 (2.33%) Retail
4 3 (1.74%) Retail Banking
5 2 (1.16%) Back Office
5 2 (1.16%) Electronics
5 2 (1.16%) Telecoms
6 1 (0.58%) Local Government
6 1 (0.58%) Italian Language
6 1 (0.58%) Spanish Language
Libraries, Frameworks & Software Standards
1 29 (16.86%) HTML
2 21 (12.21%) CSS
3 12 (6.98%) WF
4 10 (5.81%) jQuery
5 6 (3.49%) XML
5 6 (3.49%) XHTML
5 6 (3.49%) Ajax
6 5 (2.91%) Web Services
7 3 (1.74%) .NET
8 1 (0.58%) ASP.NET
8 1 (0.58%) COM+
8 1 (0.58%) Application Packaging
Miscellaneous
1 16 (9.30%) Computer Science
2 10 (5.81%) Fat Client
2 10 (5.81%) Thin Client
3 7 (4.07%) Mathematics
3 7 (4.07%) Physics
4 5 (2.91%) Video Conferencing
5 4 (2.33%) CMDB
5 4 (2.33%) Management Information System
5 4 (2.33%) Enterprise Software
6 3 (1.74%) CLARiiON
6 3 (1.74%) Enterprise Storage
6 3 (1.74%) Statistics
7 2 (1.16%) Device Driver
7 2 (1.16%) Replication
7 2 (1.16%) Internet of Things
8 1 (0.58%) PKI
8 1 (0.58%) Smartcard
8 1 (0.58%) Blackberry
8 1 (0.58%) LIMS
8 1 (0.58%) GIS
Operating Systems
1 89 (51.74%) Windows
2 40 (23.26%) Windows Server 2008
3 35 (20.35%) Linux
4 32 (18.60%) UNIX
5 21 (12.21%) Windows Server 2003
6 16 (9.30%) Windows XP
7 15 (8.72%) Windows 7
8 14 (8.14%) Windows Server 2012
9 5 (2.91%) Windows 8
10 3 (1.74%) Red Hat Enterprise Linux
10 3 (1.74%) Solaris
11 2 (1.16%) Windows 2000 Server
11 2 (1.16%) Windows Phone
12 1 (0.58%) Windows Vista
Processes & Methodologies
1 48 (27.91%) ITIL
2 10 (5.81%) Service Management
2 10 (5.81%) Incident Management
3 9 (5.23%) Web Development
3 9 (5.23%) Business Intelligence
4 8 (4.65%) Kalman Filter
5 6 (3.49%) Service Delivery
6 5 (2.91%) OO
6 5 (2.91%) ITSM
7 4 (2.33%) Load Balancing
7 4 (2.33%) Project Management
8 3 (1.74%) Change Management
9 2 (1.16%) Disaster Recovery
9 2 (1.16%) Resource Management
9 2 (1.16%) Network Design
9 2 (1.16%) Strategic Planning
9 2 (1.16%) Software Testing
9 2 (1.16%) Continuous Improvement
10 1 (0.58%) Analytics
10 1 (0.58%) Low Latency
Programming Languages
1 59 (34.30%) SQL
2 22 (12.79%) JavaScript
2 22 (12.79%) PL/SQL
3 11 (6.40%) PHP
4 8 (4.65%) C++
5 5 (2.91%) Java
5 5 (2.91%) C
5 5 (2.91%) Shell Script
5 5 (2.91%) Bash Shell
6 4 (2.33%) PowerShell
6 4 (2.33%) Python
6 4 (2.33%) Perl
7 2 (1.16%) C#
7 2 (1.16%) VB.NET
8 1 (0.58%) VBScript
Qualifications
1 26 (15.12%) Degree
2 7 (4.07%) Security Cleared
3 4 (2.33%) Microsoft Certification
4 2 (1.16%) CCNA
4 2 (1.16%) Cisco Certification
4 2 (1.16%) MCP
4 2 (1.16%) HND
4 2 (1.16%) MCSE
4 2 (1.16%) MCITP
4 2 (1.16%) Check Point Certification
4 2 (1.16%) CCSA
4 2 (1.16%) CCSE
5 1 (0.58%) MCDST
5 1 (0.58%) Network+ Certification
5 1 (0.58%) MCSA
5 1 (0.58%) A+ Certification
Quality Assurance & Compliance
1 11 (6.40%) SLA
System Software
1 48 (27.91%) Active Directory
2 36 (20.93%) VMware Infrastructure
3 24 (13.95%) Hyper-V
4 10 (5.81%) XenApp
5 8 (4.65%) Terminal Services
6 6 (3.49%) vSphere
6 6 (3.49%) UAG
7 3 (1.74%) NFS
8 2 (1.16%) VMware ESXi
8 2 (1.16%) vCloud
8 2 (1.16%) XenServer
8 2 (1.16%) XenDesktop
9 1 (0.58%) VMware ESX
Systems Management
1 8 (4.65%) Norton AntiVirus
1 8 (4.65%) Backup Exec
2 5 (2.91%) SCCM
2 5 (2.91%) Tivoli
2 5 (2.91%) Tivoli Storage Manager
3 4 (2.33%) SCOM
4 3 (1.74%) EMC Navisphere
Vendors
1 45 (26.16%) VMware
2 41 (23.84%) Oracle
3 29 (16.86%) Microsoft
4 22 (12.79%) Cisco
5 20 (11.63%) Citrix
6 8 (4.65%) Juniper
6 8 (4.65%) Symantec
6 8 (4.65%) SolarWinds
7 7 (4.07%) Apple
8 6 (3.49%) CommVault
9 5 (2.91%) Tandberg
10 4 (2.33%) ServiceNow
10 4 (2.33%) CheckPoint
11 3 (1.74%) EMC
11 3 (1.74%) Red Hat
11 3 (1.74%) Brocade
11 3 (1.74%) Avaya
11 3 (1.74%) Sun
11 3 (1.74%) Kaseya
11 3 (1.74%) Veeam
Redhill, Surrey
Actis Recruitment.
Salary: From £30,000 to £45,000 per annum + generous bonus + benefits
Posted: Yesterday
Guildford, Surrey
Yoh Company
Salary: £18000 - £20000 per annum
Posted: Yesterday
Kent or Surrey
Church International
Salary: Negotiable DOE + Benefits
Posted: Yesterday
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £26000 per annum
Posted: 3 days ago
Redhill
Austin Fraser Limited
Salary: £20000.00 - £30000.00 per annum + Benefits
Posted: 17 days ago