The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 135 119 175
Rank change year-on-year
-16 +56
Permanent jobs requiring a Technical Support 72 103 56
As % of all permanent IT jobs located in Surrey 1.57% 1.97% 1.06%
As % of the Job Titles category 1.65% 2.07% 1.10%
Number of salaries quoted 59 86 51
Average salary £35,000 £28,000 £35,000
Average salary % change year-on-year
+25.00% -20.00%
90% offered a salary of more than £22,300 £21,500 £24,000
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4360 4973 5080
As % of all permanent IT jobs located in Surrey 94.82% 95.34% 95.83%
Number of salaries quoted 3632 4071 4040
Average salary £45,000 £45,000 £41,000
Average salary % change year-on-year
- +9.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Surrey

Technical Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Surrey region.

Technical Support Salary Trend in Surrey

Technical Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Technical Support across the Surrey region over the 3 months to 27 April 2015.

Technical Support Salary Histogram in Surrey

Technical Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Surrey region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +2 14 £30,000 +11.11%
Leatherhead +8 8 £21,500 -43.42%
Woking +14 6 £25,250 -32.66%
Epsom -2 4 £26,500 +23.25%
Farnham - 4 £24,500 -
Staines -10 3 £36,500 -14.11% 2
Reigate - 3 £52,500 -
Dorking -10 1 £21,500 -17.30%
Redhill - 1 £26,500 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Surrey

For the 6 months to 27 April 2015, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 108 (61.71%) Windows
2 75 (42.86%) Microsoft
3 66 (37.71%) SQL
4 59 (33.71%) MS Excel
5 46 (26.29%) Active Directory
6 44 (25.14%) VMware
7 43 (24.57%) Citrix
7 43 (24.57%) WAN
8 42 (24.00%) LAN
9 41 (23.43%) Firewall
10 39 (22.29%) Cisco
11 37 (21.14%) Linux
11 37 (21.14%) Finance
12 35 (20.00%) VMware Infrastructure
13 34 (19.43%) UNIX
14 32 (18.29%) Windows 7
15 31 (17.71%) ITIL
16 30 (17.14%) Oracle
16 30 (17.14%) Degree
17 29 (16.57%) XenApp
17 29 (16.57%) Service Delivery
17 29 (16.57%) VPN
18 28 (16.00%) VoIP
18 28 (16.00%) SQL Server
18 28 (16.00%) IIS
18 28 (16.00%) Windows Server 2012
19 27 (15.43%) MS Office
19 27 (15.43%) TCP/IP
20 23 (13.14%) MPLS
20 23 (13.14%) DNS

Technical Support
Top Related IT Skills in Surrey by Category

For the 6 months to 27 April 2015, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (16.00%) IIS
2 20 (11.43%) MS Exchange
3 9 (5.14%) SharePoint
4 5 (2.86%) WebLogic
5 4 (2.29%) CMS
5 4 (2.29%) Lync
6 3 (1.71%) Exchange Server 2010
6 3 (1.71%) Exchange Server 2013
7 2 (1.14%) SharePoint 2013
7 2 (1.14%) Moodle
7 2 (1.14%) Apache
8 1 (0.57%) JBoss
8 1 (0.57%) Exchange Server 2003
8 1 (0.57%) Exchange Server 2007
8 1 (0.57%) SharePoint 2010
Applications
1 59 (33.71%) MS Excel
2 27 (15.43%) MS Office
Business Applications
1 3 (1.71%) Maximo
2 2 (1.14%) Dynamics CRM
3 1 (0.57%) assyst
Cloud Services
1 20 (11.43%) IaaS
2 5 (2.86%) Office 365
3 1 (0.57%) Microsoft Azure
3 1 (0.57%) Amazon AWS
Communications & Networking
1 43 (24.57%) WAN
2 42 (24.00%) LAN
3 41 (23.43%) Firewall
4 29 (16.57%) VPN
5 28 (16.00%) VoIP
6 27 (15.43%) TCP/IP
7 23 (13.14%) DNS
7 23 (13.14%) MPLS
8 12 (6.86%) Internet
9 11 (6.29%) VLAN
10 9 (5.14%) HTTP
11 6 (3.43%) SAN
11 6 (3.43%) Cisco ASA
12 5 (2.86%) SSL
12 5 (2.86%) GPRS
12 5 (2.86%) DHCP
12 5 (2.86%) Ethernet
12 5 (2.86%) Wireless
12 5 (2.86%) BGP
13 4 (2.29%) Wi-Fi
Database & Business Intelligence
1 28 (16.00%) SQL Server
2 17 (9.71%) MySQL
3 9 (5.14%) Oracle Database
4 6 (3.43%) MS Access
5 4 (2.29%) Oracle Database 11g
6 3 (1.71%) SQL Server 2008
7 2 (1.14%) SQL Server 2005
8 1 (0.57%) Oracle9i Database
Development Applications
1 3 (1.71%) QuickTest Pro
1 3 (1.71%) LoadRunner
1 3 (1.71%) MSBuild
2 1 (0.57%) SilkTest
2 1 (0.57%) JIRA
2 1 (0.57%) WATIR
2 1 (0.57%) Selenium
General
1 37 (21.14%) Finance
2 8 (4.57%) Telecoms
3 7 (4.00%) Marketing
4 6 (3.43%) Back Office
5 3 (1.71%) Banking
6 2 (1.14%) Korean Language
6 2 (1.14%) Electronics
6 2 (1.14%) Financial Institution
7 1 (0.57%) Italian Language
7 1 (0.57%) Advertising
7 1 (0.57%) Spanish Language
Libraries, Frameworks & Software Standards
1 16 (9.14%) HTML
2 15 (8.57%) .NET
2 15 (8.57%) XML
3 8 (4.57%) CSS
4 5 (2.86%) XHTML
4 5 (2.86%) WAP
4 5 (2.86%) Web Services
5 2 (1.14%) ASP.NET
5 2 (1.14%) X-Windows
5 2 (1.14%) .NET Framework
5 2 (1.14%) JSP
6 1 (0.57%) SOAP
6 1 (0.57%) J2EE
6 1 (0.57%) Middleware
6 1 (0.57%) JSON
6 1 (0.57%) REST
6 1 (0.57%) Regular Expression
Miscellaneous
1 16 (9.14%) Analytical Skills
2 10 (5.71%) Computer Science
3 9 (5.14%) Fat Client
3 9 (5.14%) Thin Client
4 5 (2.86%) Streaming Video
5 4 (2.29%) Mathematics
5 4 (2.29%) Enterprise Software
5 4 (2.29%) CMDB
6 3 (1.71%) Blackberry
7 2 (1.14%) Physics
7 2 (1.14%) Chemistry
7 2 (1.14%) Biology
7 2 (1.14%) VLE
7 2 (1.14%) CCTV
7 2 (1.14%) Internet of Things
8 1 (0.57%) User Experience
8 1 (0.57%) Wiki
8 1 (0.57%) Mainframe
8 1 (0.57%) Replication
8 1 (0.57%) Enterprise Cloud
Operating Systems
1 108 (61.71%) Windows
2 37 (21.14%) Linux
3 34 (19.43%) UNIX
4 32 (18.29%) Windows 7
5 28 (16.00%) Windows Server 2012
6 20 (11.43%) Windows Server 2008
7 13 (7.43%) Windows Server 2003
8 11 (6.29%) Windows 8
9 7 (4.00%) Windows XP
10 5 (2.86%) Red Hat Enterprise Linux
11 4 (2.29%) SUSE
11 4 (2.29%) Solaris
12 3 (1.71%) Mac OS X
12 3 (1.71%) Apple iOS
13 2 (1.14%) Windows Mobile
14 1 (0.57%) Windows 2000
Processes & Methodologies
1 31 (17.71%) ITIL
2 29 (16.57%) Service Delivery
3 15 (8.57%) Incident Management
4 13 (7.43%) Kalman Filter
5 10 (5.71%) QMS
5 10 (5.71%) Quality Management
6 9 (5.14%) Service Management
7 5 (2.86%) CRM
7 5 (2.86%) Software Engineering
8 4 (2.29%) Configuration Management
8 4 (2.29%) Project Management
8 4 (2.29%) Capacity Management
9 3 (1.71%) Mentoring
9 3 (1.71%) Release Management
9 3 (1.71%) Digital Marketing
9 3 (1.71%) E-Commerce
9 3 (1.71%) ERP
9 3 (1.71%) Risk Management
9 3 (1.71%) Stakeholder Management
9 3 (1.71%) Continuous Improvement
Programming Languages
1 66 (37.71%) SQL
2 10 (5.71%) JavaScript
3 9 (5.14%) Perl
4 8 (4.57%) Java
4 8 (4.57%) VBScript
4 8 (4.57%) Shell Script
5 7 (4.00%) C#
6 6 (3.43%) VB
7 4 (2.29%) VB.NET
7 4 (2.29%) PowerShell
8 3 (1.71%) C++
8 3 (1.71%) PHP
8 3 (1.71%) PL/SQL
9 1 (0.57%) C
9 1 (0.57%) sed
9 1 (0.57%) AWK
9 1 (0.57%) Ruby
9 1 (0.57%) Python
Qualifications
1 30 (17.14%) Degree
2 9 (5.14%) Cisco Certification
2 9 (5.14%) Microsoft Certification
3 6 (3.43%) MCP
4 5 (2.86%) CCNP
5 3 (1.71%) CCNA
5 3 (1.71%) ACTC
6 2 (1.14%) MCITP
6 2 (1.14%) ITIL Foundation Certificate
6 2 (1.14%) CCIE
7 1 (0.57%) MCSE
Quality Assurance & Compliance
1 10 (5.71%) SLA
2 1 (0.57%) ISO/IEC 27001
System Software
1 46 (26.29%) Active Directory
2 35 (20.00%) VMware Infrastructure
3 29 (16.57%) XenApp
4 20 (11.43%) Terminal Server
5 12 (6.86%) Hyper-V
6 9 (5.14%) Terminal Services
7 4 (2.29%) VMware ESXi
8 3 (1.71%) vSphere
9 2 (1.14%) Firmware
10 1 (0.57%) Tivoli Workload Scheduler
10 1 (0.57%) VMware ESX
10 1 (0.57%) VMware Server
10 1 (0.57%) vCloud
10 1 (0.57%) KVM
10 1 (0.57%) XenServer
Systems Management
1 9 (5.14%) Norton AntiVirus
1 9 (5.14%) Backup Exec
2 5 (2.86%) SCCM
2 5 (2.86%) Systems Management Server (SMS)
3 2 (1.14%) SCOM
3 2 (1.14%) HP Quality Center
4 1 (0.57%) Opscode Chef
4 1 (0.57%) Nagios
4 1 (0.57%) Tivoli
Vendors
1 75 (42.86%) Microsoft
2 44 (25.14%) VMware
3 43 (24.57%) Citrix
4 39 (22.29%) Cisco
5 30 (17.14%) Oracle
6 13 (7.43%) Symantec
7 11 (6.29%) F5
8 10 (5.71%) Veeam
9 7 (4.00%) CheckPoint
10 5 (2.86%) Red Hat
10 5 (2.86%) LANDesk
11 4 (2.29%) Veritas
11 4 (2.29%) Juniper
12 3 (1.71%) HP
12 3 (1.71%) SAP
12 3 (1.71%) Apple
13 2 (1.14%) hybris
14 1 (0.57%) Akamai
14 1 (0.57%) ServiceNow
14 1 (0.57%) ForgeRock
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: Yesterday
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £30,000 per annum £25,000 to £30,000 Negotiable + Bonu
Posted: Yesterday
Surrey
Hays IT - Uk Posting account
Salary: £28000.00 - £33000.00 per annum + pension, pool car, discounts
Posted: 10 days ago
Staines, Middlesex, South East, United Kingdom
GFI Max Ltd
Posted: 14 days ago
Staines, Middlesex
Samsung
Salary: Unspecified
Posted: 25 days ago
Surrey
Nigel Frank International Limited - Newcastle
Salary: £40000 - £55000 per annum + Bonus, Certifications
Posted: 26 days ago