The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 149 120 142
Rank change year-on-year
-29 +22
Permanent jobs requiring a Technical Support 59 106 67
As % of all permanent IT jobs located in Surrey 1.52% 2.37% 1.53%
As % of the Job Titles category 1.56% 2.41% 1.58%
Number of salaries quoted 48 85 53
Average salary £37,500 £36,000 £26,000
Average salary % change year-on-year
+4.16% +38.46%
90% offered a salary of more than £24,500 £21,500 £21,758
10% offered a salary of more than £55,000 £45,000 £36,900
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3775 4399 4235
As % of all permanent IT jobs located in Surrey 97.17% 98.24% 96.80%
Number of salaries quoted 3286 3681 3365
Average salary £45,000 £42,500 £45,000
Average salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Surrey

Technical Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Surrey region.

Technical Support Salary Trend in Surrey

Technical Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Technical Support across the Surrey region over the 3 months to 9 February 2016.

Technical Support Salary Histogram in Surrey

Technical Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Surrey region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Camberley -1 11 £33,500 +39.58% 2
Guildford -3 7 £30,000 - 1
Staines +11 4 £45,000 -28.00%
Epsom -1 4 £22,500 -15.09% 2
Reigate -14 4 £55,000 +69.23% 3
Woking -5 2 £72,500 +101.38%
Redhill - 2 £26,000 - 1
Farnham -7 1 £22,000 -38.88%
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Surrey

For the 6 months to 9 February 2016, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 77 (63.11%) Windows
2 68 (55.74%) VMware
3 66 (54.10%) Microsoft
4 58 (47.54%) Active Directory
4 58 (47.54%) Windows Server
5 49 (40.16%) MS Exchange
6 33 (27.05%) ITIL
6 33 (27.05%) Firewall
7 28 (22.95%) Finance
7 28 (22.95%) Degree
8 26 (21.31%) SQL
8 26 (21.31%) LAN
8 26 (21.31%) MS Excel
8 26 (21.31%) WAN
9 25 (20.49%) VMware Infrastructure
10 24 (19.67%) Exchange Server 2010
11 22 (18.03%) Hyper-V
12 21 (17.21%) SQL Server
12 21 (17.21%) VMware ESX
12 21 (17.21%) Windows Server 2008
13 19 (15.57%) Cisco
13 19 (15.57%) Windows Server 2012
14 18 (14.75%) Exchange Server 2013
15 17 (13.93%) Citrix
15 17 (13.93%) SLA
15 17 (13.93%) Linux
16 15 (12.30%) Perl
17 14 (11.48%) IIS
17 14 (11.48%) PowerShell
18 13 (10.66%) VMware Server

Technical Support
Top Related IT Skills in Surrey by Category

For the 6 months to 9 February 2016, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 49 (40.16%) MS Exchange
2 24 (19.67%) Exchange Server 2010
3 18 (14.75%) Exchange Server 2013
4 14 (11.48%) IIS
5 11 (9.02%) Exchange Server 2007
6 8 (6.56%) SharePoint
7 6 (4.92%) Skype for Business
8 5 (4.10%) JBoss
9 4 (3.28%) WebLogic
10 2 (1.64%) SAS
11 1 (0.82%) Apache
11 1 (0.82%) Blackberry Enterprise Server
11 1 (0.82%) CMS
11 1 (0.82%) Confluence
Applications
1 26 (21.31%) MS Excel
2 10 (8.20%) MS Office
3 2 (1.64%) MS PowerPoint
Business Applications
1 2 (1.64%) Changepoint
1 2 (1.64%) Dynamics CRM
Cloud Services
1 9 (7.38%) Cloud Computing
2 5 (4.10%) SaaS
3 4 (3.28%) PaaS
4 3 (2.46%) Office 365
Communications & Networking
1 33 (27.05%) Firewall
2 26 (21.31%) LAN
2 26 (21.31%) WAN
3 13 (10.66%) SAN
4 8 (6.56%) Internet
5 5 (4.10%) Cisco ASA
6 4 (3.28%) ADSL
6 4 (3.28%) FWSM
6 4 (3.28%) Network Security
6 4 (3.28%) SHDSL
6 4 (3.28%) Wi-Fi
7 3 (2.46%) NAS
7 3 (2.46%) Skype
7 3 (2.46%) TCP/IP
8 2 (1.64%) DNS
8 2 (1.64%) NetScaler
8 2 (1.64%) POP3
8 2 (1.64%) SMTP
8 2 (1.64%) VPN
8 2 (1.64%) WebEx
Database & Business Intelligence
1 21 (17.21%) SQL Server
2 4 (3.28%) MySQL
3 3 (2.46%) Oracle Database
3 3 (2.46%) Relational Database
4 2 (1.64%) DB2
4 2 (1.64%) SQL Server 2012
5 1 (0.82%) Data Warehouse
5 1 (0.82%) Oracle Database 11g
5 1 (0.82%) Oracle9i Database
5 1 (0.82%) SQL Server 2005
5 1 (0.82%) SQL Server 2008
Development Applications
1 9 (7.38%) Subversion
2 2 (1.64%) JIRA
3 1 (0.82%) Eclipse
3 1 (0.82%) Visual Studio
General
1 28 (22.95%) Finance
2 11 (9.02%) Retail
3 6 (4.92%) German Language
4 4 (3.28%) Telecoms
5 3 (2.46%) Electronics
6 2 (1.64%) Manufacturing
7 1 (0.82%) Dutch Language
7 1 (0.82%) French Language
7 1 (0.82%) Italian Language
7 1 (0.82%) Publishing
7 1 (0.82%) Russian Language
7 1 (0.82%) Spanish Language
Libraries, Frameworks & Software Standards
1 6 (4.92%) .NET
1 6 (4.92%) HTML
2 5 (4.10%) CSS
2 5 (4.10%) Middleware
3 3 (2.46%) Web Services
4 2 (1.64%) Ajax
4 2 (1.64%) XHTML
4 2 (1.64%) XML
Miscellaneous
1 13 (10.66%) Analytical Skills
2 11 (9.02%) Data Centre
3 10 (8.20%) Computer Science
4 9 (7.38%) Enterprise Software
5 7 (5.74%) Management Information System
6 6 (4.92%) Chemistry
6 6 (4.92%) Mathematics
6 6 (4.92%) Physics
7 3 (2.46%) Driving Licence
8 2 (1.64%) Blackberry
8 2 (1.64%) Clustering
8 2 (1.64%) Wiki
9 1 (0.82%) Client/Server
9 1 (0.82%) CMDB
9 1 (0.82%) EPoS
9 1 (0.82%) Fat Client
9 1 (0.82%) Internet of Things
9 1 (0.82%) Statistics
9 1 (0.82%) Thin Client
9 1 (0.82%) Video Conferencing
Operating Systems
1 77 (63.11%) Windows
2 58 (47.54%) Windows Server
3 21 (17.21%) Windows Server 2008
4 19 (15.57%) Windows Server 2012
5 17 (13.93%) Linux
6 13 (10.66%) Windows 7
7 10 (8.20%) Unix
7 10 (8.20%) Windows Server 2003
8 8 (6.56%) Windows XP
9 5 (4.10%) Windows 8
10 2 (1.64%) Red Hat Enterprise Linux
10 2 (1.64%) Solaris
10 2 (1.64%) Windows Vista
11 1 (0.82%) Android
11 1 (0.82%) Apple iOS
11 1 (0.82%) Debian
11 1 (0.82%) SUSE
11 1 (0.82%) Windows 2000
Processes & Methodologies
1 33 (27.05%) ITIL
2 12 (9.84%) Presales
3 11 (9.02%) Change Management
4 9 (7.38%) Financial Modelling
4 9 (7.38%) Performance Analysis
4 9 (7.38%) Service Management
5 7 (5.74%) Software Engineering
5 7 (5.74%) Time Management
6 6 (4.92%) Capacity Planning
7 5 (4.10%) Network Monitoring
7 5 (4.10%) Project Management
7 5 (4.10%) Service Delivery
8 4 (3.28%) ITSM
8 4 (3.28%) Root Cause Analysis
9 3 (2.46%) CRM
9 3 (2.46%) Problem Management
10 2 (1.64%) High Availability
10 2 (1.64%) Mentoring
10 2 (1.64%) OO
11 1 (0.82%) Coaching
Programming Languages
1 26 (21.31%) SQL
2 15 (12.30%) Perl
3 14 (11.48%) PowerShell
4 10 (8.20%) VBA
5 7 (5.74%) VB
6 6 (4.92%) VB.NET
7 4 (3.28%) Java
7 4 (3.28%) JavaScript
8 3 (2.46%) Python
9 2 (1.64%) C#
9 2 (1.64%) PHP
10 1 (0.82%) C
10 1 (0.82%) C++
10 1 (0.82%) MATLAB
10 1 (0.82%) PL/SQL
10 1 (0.82%) Shell Script
Qualifications
1 28 (22.95%) Degree
2 7 (5.74%) Microsoft Certification
3 6 (4.92%) Cisco Certification
4 5 (4.10%) CCNP
5 4 (3.28%) MCSE
6 3 (2.46%) MCSA
7 2 (1.64%) CCA
7 2 (1.64%) Citrix Certification
7 2 (1.64%) MCITP
7 2 (1.64%) Security Cleared
8 1 (0.82%) CISA
8 1 (0.82%) CISM
8 1 (0.82%) CISSP
8 1 (0.82%) DV Cleared
8 1 (0.82%) ITIL Certification
8 1 (0.82%) JNCIA
8 1 (0.82%) JNCIS
8 1 (0.82%) LPIC
8 1 (0.82%) Network+ Certification
8 1 (0.82%) SC Cleared
Quality Assurance & Compliance
1 17 (13.93%) SLA
2 4 (3.28%) ISO/IEC 27001
System Software
1 58 (47.54%) Active Directory
2 25 (20.49%) VMware Infrastructure
3 22 (18.03%) Hyper-V
4 21 (17.21%) VMware ESX
5 13 (10.66%) VMware Server
6 8 (6.56%) Terminal Server
7 3 (2.46%) vSphere
8 2 (1.64%) XenApp
8 2 (1.64%) XenDesktop
Systems Management
1 8 (6.56%) SCCM
2 5 (4.10%) SCVMM
3 3 (2.46%) SCOM
4 2 (1.64%) Symantec Enterprise Vault
5 1 (0.82%) Microsoft Data Protection Manager
5 1 (0.82%) Nessus
5 1 (0.82%) SCDPM
5 1 (0.82%) Symantec Endpoint Protection
5 1 (0.82%) WSUS
Vendors
1 68 (55.74%) VMware
2 66 (54.10%) Microsoft
3 19 (15.57%) Cisco
4 17 (13.93%) Citrix
5 11 (9.02%) Oracle
6 7 (5.74%) Juniper
6 7 (5.74%) SolarWinds
7 5 (4.10%) CheckPoint
7 5 (4.10%) F5
8 4 (3.28%) Palo Alto
8 4 (3.28%) Veeam
9 3 (2.46%) Avaya
9 3 (2.46%) Dell
9 3 (2.46%) HP
9 3 (2.46%) Symantec
10 2 (1.64%) AppSense
10 2 (1.64%) EMC
10 2 (1.64%) Red Hat
10 2 (1.64%) SonicWALL
10 2 (1.64%) WatchGuard
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £37,000 per annum £35,000 to £37,000 Negotiable + G'Te
Posted: 4 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: 4 days ago
Chertsey, Surrey
Cegedim Health Services
Salary: From £26,000 to £34,000 per annum Plus Company Benefits
Posted: 5 days ago
South East, South London, Surrey, Reigate,...
Actis Recruitment Ltd
Salary: to c£45,000 + excellent bonus + bens
Posted: 8 days ago
South East, South London, Surrey, Reigate,...
Actis Recruitment Ltd
Salary: to c£45,000 + excellent bonus + bens
Posted: 8 days ago
South East, South London, Surrey, Reigate,...
Actis Recruitment Ltd
Salary: to c£45,000 + excellent bonus + bens
Posted: 8 days ago
South East, Surrey, Sussex, Reigate, Crawley,...
Actis Recruitment Ltd
Salary: £30,000 to £45,000 + bonus + bens
Posted: 11 days ago
South East, Surrey, Sussex, Reigate, Crawley,...
Actis Recruitment Ltd
Salary: £30,000 to £45,000 + bonus + bens
Posted: 11 days ago
South East, Surrey, Sussex, Reigate, Crawley,...
Actis Recruitment Ltd
Salary: £30,000 to £45,000 + bonus + bens
Posted: 11 days ago
Reigate
Capita plc
Salary: £0.00 per annum
Posted: 13 days ago