The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 124 139 138
Rank change year-on-year
+15 -1
Permanent jobs requiring a Technical Support 86 84 87
As % of all permanent IT jobs located in Surrey 1.89% 1.65% 1.73%
As % of the Job Titles category 1.97% 1.72% 1.80%
Number of salaries quoted 77 72 77
Average salary £30,000 £29,500 £32,500
Average salary % change year-on-year
+1.69% -9.23%
90% offered a salary of more than £22,500 £22,500 £23,300
10% offered a salary of more than £45,000 £52,500 £42,500
UK excluding London average salary £27,500 £30,000 £31,000
% change year-on-year
-8.33% -3.22%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4367 4874 4829
As % of all permanent IT jobs located in Surrey 96.21% 95.87% 95.83%
Number of salaries quoted 3759 4033 3889
Average salary £45,000 £45,000 £41,500
Average salary % change year-on-year
- +8.43%
90% offered a salary of more than £26,000 £26,500 £26,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Surrey

Technical Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Surrey region.

Technical Support Salary Trend in Surrey

Technical Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Technical Support across the Surrey region over the 3 months to 31 July 2015.

Technical Support Salary Histogram in Surrey

Technical Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Surrey region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +12 11 £33,000 +8.19%
Staines - 7 £32,500 -
Leatherhead +3 4 £30,000 +25.00%
Woking +12 3 £28,000 +1.81% 2
Dorking +11 2 £35,000 +55.55%
Weybridge +8 2 - -
Farnham +1 2 £32,500 +4.83%
Epsom +5 1 - -
Redhill -4 1 £45,000 +5.88% 1
Tadworth - 1 £28,000 - 1
Oxted - 1 £29,000 -
Cobham - 1 £32,500 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Surrey

For the 6 months to 31 July 2015, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 94 (58.02%) SQL
2 76 (46.91%) Windows
3 69 (42.59%) Microsoft
4 56 (34.57%) SQL Server
5 54 (33.33%) Degree
6 50 (30.86%) VMware
7 47 (29.01%) Active Directory
8 42 (25.93%) MS Excel
9 40 (24.69%) .NET
10 38 (23.46%) Finance
11 35 (21.60%) VMware Infrastructure
12 34 (20.99%) Mathematics
12 34 (20.99%) VB.NET
13 31 (19.14%) Physics
13 31 (19.14%) Chemistry
14 30 (18.52%) Windows Server 2012
15 29 (17.90%) VB
15 29 (17.90%) Citrix
16 27 (16.67%) ITIL
16 27 (16.67%) Computer Science
17 26 (16.05%) MS Exchange
17 26 (16.05%) Service Delivery
18 25 (15.43%) Oracle
19 24 (14.81%) Cisco
19 24 (14.81%) Windows Server 2008
20 23 (14.20%) Firewall
21 22 (13.58%) LAN
21 22 (13.58%) WAN
22 21 (12.96%) Data Centre
23 20 (12.35%) Windows 7

Technical Support
Top Related IT Skills in Surrey by Category

For the 6 months to 31 July 2015, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (16.05%) MS Exchange
2 18 (11.11%) IIS
3 17 (10.49%) SharePoint
4 12 (7.41%) Exchange Server 2010
5 7 (4.32%) SharePoint 2013
5 7 (4.32%) Lync
6 2 (1.23%) Apache
6 2 (1.23%) CMS
6 2 (1.23%) Exchange Server 2003
7 1 (0.62%) Exchange Server 2007
7 1 (0.62%) Confluence
7 1 (0.62%) SharePoint 2010
7 1 (0.62%) WebLogic
7 1 (0.62%) JBoss
7 1 (0.62%) BizTalk Server
7 1 (0.62%) Blackberry Enterprise Server
7 1 (0.62%) Exchange Server 2013
Applications
1 42 (25.93%) MS Excel
2 14 (8.64%) MS Office
3 1 (0.62%) AutoCAD
3 1 (0.62%) SOLIDWORKS
Business Applications
1 3 (1.85%) Dynamics CRM
2 2 (1.23%) Maximo
2 2 (1.23%) SAP Oil and Gas
3 1 (0.62%) assyst
Cloud Services
1 13 (8.02%) IaaS
2 3 (1.85%) Office 365
3 1 (0.62%) Google Analytics
3 1 (0.62%) Microsoft Azure
3 1 (0.62%) Amazon AWS
Communications & Networking
1 23 (14.20%) Firewall
2 22 (13.58%) LAN
2 22 (13.58%) WAN
3 18 (11.11%) VoIP
4 15 (9.26%) DNS
5 14 (8.64%) MPLS
5 14 (8.64%) VPN
6 13 (8.02%) SAN
7 9 (5.56%) TCP/IP
8 7 (4.32%) Internet
8 7 (4.32%) DHCP
9 4 (2.47%) NAS
10 3 (1.85%) WebEx
11 2 (1.23%) Structured Cabling
11 2 (1.23%) Skype
11 2 (1.23%) HTTP
12 1 (0.62%) Ethernet
12 1 (0.62%) FTP
12 1 (0.62%) WLAN
12 1 (0.62%) PBX
Database & Business Intelligence
1 56 (34.57%) SQL Server
2 10 (6.17%) MySQL
3 9 (5.56%) Oracle Database
4 5 (3.09%) MS Access
4 5 (3.09%) SQL Server 2005
5 4 (2.47%) SQL Server Integration Services
5 4 (2.47%) Oracle Database 11g
5 4 (2.47%) SQL Server 2008
6 1 (0.62%) RDBMS
6 1 (0.62%) Oracle9i Database
6 1 (0.62%) Relational Database
Development Applications
1 3 (1.85%) JIRA
2 1 (0.62%) FishEye
General
1 38 (23.46%) Finance
2 11 (6.79%) Marketing
3 8 (4.94%) Telecoms
4 7 (4.32%) Financial Institution
5 5 (3.09%) Back Office
6 3 (1.85%) Electronics
6 3 (1.85%) Banking
7 2 (1.23%) Aerospace
7 2 (1.23%) Automotive
7 2 (1.23%) Manufacturing
7 2 (1.23%) Advertising
8 1 (0.62%) Italian Language
8 1 (0.62%) Spanish Language
Libraries, Frameworks & Software Standards
1 40 (24.69%) .NET
2 10 (6.17%) HTML
3 7 (4.32%) Application Packaging
3 7 (4.32%) CSS
4 4 (2.47%) Web Services
5 3 (1.85%) XML
6 2 (1.23%) .NET Framework
7 1 (0.62%) XHTML
7 1 (0.62%) WAP
7 1 (0.62%) Middleware
7 1 (0.62%) SOAP
7 1 (0.62%) J2EE
7 1 (0.62%) ASP.NET
Miscellaneous
1 34 (20.99%) Mathematics
2 31 (19.14%) Physics
2 31 (19.14%) Chemistry
3 27 (16.67%) Computer Science
4 21 (12.96%) Data Centre
5 12 (7.41%) Analytical Skills
6 7 (4.32%) Clustering
6 7 (4.32%) PKI
7 3 (1.85%) Blackberry
7 3 (1.85%) Biology
8 2 (1.23%) Replication
8 2 (1.23%) DTV
8 2 (1.23%) CCTV
8 2 (1.23%) Thin Client
8 2 (1.23%) CMDB
8 2 (1.23%) Fat Client
9 1 (0.62%) Social Media
9 1 (0.62%) Enterprise Software
9 1 (0.62%) 3D Printing
9 1 (0.62%) Internet of Things
Operating Systems
1 76 (46.91%) Windows
2 30 (18.52%) Windows Server 2012
3 24 (14.81%) Windows Server 2008
4 20 (12.35%) Windows 7
4 20 (12.35%) Linux
5 11 (6.79%) UNIX
6 8 (4.94%) Windows 8
7 7 (4.32%) Windows XP
7 7 (4.32%) Windows Server 2003
8 5 (3.09%) Red Hat Enterprise Linux
9 4 (2.47%) SUSE
9 4 (2.47%) Solaris
10 2 (1.23%) Mac OS X
10 2 (1.23%) Apple iOS
11 1 (0.62%) Windows Vista
11 1 (0.62%) Windows 2000
Processes & Methodologies
1 27 (16.67%) ITIL
2 26 (16.05%) Service Delivery
3 17 (10.49%) Software Testing
4 15 (9.26%) Software Engineering
5 10 (6.17%) Service Management
6 9 (5.56%) Configuration Management
7 7 (4.32%) Digital Marketing
7 7 (4.32%) High Availability
7 7 (4.32%) Infrastructure Management
7 7 (4.32%) Performance Tuning
7 7 (4.32%) Server Patching
7 7 (4.32%) Server Building
8 6 (3.70%) Financial Modelling
9 5 (3.09%) Incident Management
9 5 (3.09%) ERP
10 4 (2.47%) CRM
10 4 (2.47%) Time Management
10 4 (2.47%) Data Cleansing
10 4 (2.47%) Capacity Management
11 3 (1.85%) Mobile Device Management
Programming Languages
1 94 (58.02%) SQL
2 34 (20.99%) VB.NET
3 29 (17.90%) VB
4 17 (10.49%) PowerShell
5 13 (8.02%) Perl
6 8 (4.94%) VBScript
7 6 (3.70%) VBA
7 6 (3.70%) Shell Script
8 4 (2.47%) Java
9 3 (1.85%) JavaScript
9 3 (1.85%) C#
9 3 (1.85%) C++
10 2 (1.23%) PHP
10 2 (1.23%) C
11 1 (0.62%) R
11 1 (0.62%) PL/SQL
Qualifications
1 54 (33.33%) Degree
2 10 (6.17%) Microsoft Certification
3 7 (4.32%) MCP
4 4 (2.47%) MCSE
4 4 (2.47%) ITIL Certification
5 2 (1.23%) ACTC
5 2 (1.23%) CCNP
5 2 (1.23%) Cisco Certification
6 1 (0.62%) CCNA
6 1 (0.62%) CCDP
6 1 (0.62%) MCTS
Quality Assurance & Compliance
1 15 (9.26%) SLA
2 9 (5.56%) QA
System Software
1 47 (29.01%) Active Directory
2 35 (21.60%) VMware Infrastructure
3 16 (9.88%) Hyper-V
4 15 (9.26%) XenApp
5 13 (8.02%) Terminal Server
6 7 (4.32%) UAG
6 7 (4.32%) Microsoft App-V
7 4 (2.47%) vSphere
7 4 (2.47%) VMware ESXi
8 2 (1.23%) Terminal Services
9 1 (0.62%) Tivoli Workload Scheduler
9 1 (0.62%) VMware ESX
9 1 (0.62%) XenServer
9 1 (0.62%) vCloud
9 1 (0.62%) KVM
9 1 (0.62%) VMware Server
Systems Management
1 14 (8.64%) SCCM
2 10 (6.17%) SCOM
3 7 (4.32%) Forefront Identity Manager
4 3 (1.85%) SCVMM
5 2 (1.23%) Norton AntiVirus
5 2 (1.23%) Backup Exec
6 1 (0.62%) Tivoli
6 1 (0.62%) Systems Management Server (SMS)
6 1 (0.62%) Nagios
6 1 (0.62%) Opscode Chef
Vendors
1 69 (42.59%) Microsoft
2 50 (30.86%) VMware
3 29 (17.90%) Citrix
4 25 (15.43%) Oracle
5 24 (14.81%) Cisco
6 13 (8.02%) HP
7 7 (4.32%) Symantec
7 7 (4.32%) Veeam
8 6 (3.70%) SolarWinds
9 5 (3.09%) Red Hat
10 4 (2.47%) Veritas
11 3 (1.85%) LANDesk
11 3 (1.85%) Dell
11 3 (1.85%) SAP
12 2 (1.23%) IBM
12 2 (1.23%) Apple
12 2 (1.23%) Avaya
12 2 (1.23%) SonicWALL
13 1 (0.62%) Atlassian
13 1 (0.62%) Sitecore
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum + benefits
Posted: 11 hours ago
Woking, Surrey
Evolution Recruitment Solutions
Salary: 30,000 - 40,000 plus benefits
Posted: Yesterday
Surrey
Lorien Resourcing
Salary: £20000 - £28000 per annum + Bonus
Posted: Yesterday
Woking, Surrey
set2recruit
Salary: From £20,000 to £35,000 per annum
Posted: Yesterday
Redhill, Surrey
Blue Octopus Recruitment LLP
Salary: £21,000 per annum + Benefits
Posted: 2 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £30,000 per annum + 29 days + share ops scheme + pensi
Posted: 14 days ago
Tadworth
Prospectus IT
Salary: £28000.00 per annum + (Negotiable)
Posted: 14 days ago