The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 111 134 164
Rank change year-on-year
+23 +30
Permanent jobs requiring a Technical Support 100 66 47
As % of all permanent IT jobs located in Surrey 2.25% 1.55% 0.92%
As % of the Job Titles category 2.31% 1.65% 0.96%
Number of salaries quoted 81 53 41
Average salary £36,500 £26,000 £30,500
Average salary % change year-on-year
+40.38% -14.75%
90% offered a salary of more than £21,500 £22,790 £24,000
10% offered a salary of more than £45,000 £40,000 £47,500
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4322 4012 4915
As % of all permanent IT jobs located in Surrey 97.28% 94.51% 96.43%
Number of salaries quoted 3624 3193 4194
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £26,470 £26,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Surrey

Technical Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Surrey region.

Technical Support Salary Trend in Surrey

Technical Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Technical Support across the Surrey region over the 3 months to 30 January 2015.

Technical Support Salary Histogram in Surrey

Technical Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Surrey region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +3 15 £30,000 +13.20% 2
Reigate - 10 £32,500 - 1
Leatherhead - 9 £26,500 - 1
Woking +20 8 £36,000 +26.31% 1
Camberley -25 7 £24,000 -7.69% 1
Dorking -22 6 £21,500 -17.30%
Epsom -3 4 - -
Cobham - 3 £36,000 -
Staines +19 2 £62,500 +47.05%
Farnham +8 1 £36,000 -1.36%
Chertsey - 1 - -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Surrey

For the 6 months to 30 January 2015, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 111 (65.29%) Windows
2 70 (41.18%) Microsoft
3 58 (34.12%) Active Directory
4 54 (31.76%) MS Excel
5 49 (28.82%) Firewall
6 47 (27.65%) LAN
6 47 (27.65%) WAN
6 47 (27.65%) VMware
7 46 (27.06%) ITIL
8 44 (25.88%) Cisco
9 41 (24.12%) Citrix
10 40 (23.53%) VMware Infrastructure
10 40 (23.53%) Windows 7
11 39 (22.94%) SQL
12 38 (22.35%) MS Office
13 32 (18.82%) UNIX
13 32 (18.82%) XenApp
14 31 (18.24%) MS Exchange
14 31 (18.24%) Linux
15 28 (16.47%) TCP/IP
16 27 (15.88%) Degree
16 27 (15.88%) Windows 8
17 26 (15.29%) VPN
18 24 (14.12%) Finance
18 24 (14.12%) Kalman Filter
19 23 (13.53%) Thin Client
19 23 (13.53%) Terminal Services
19 23 (13.53%) Symantec
19 23 (13.53%) Oracle
19 23 (13.53%) Backup Exec

Technical Support
Top Related IT Skills in Surrey by Category

For the 6 months to 30 January 2015, IT jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (18.24%) MS Exchange
2 12 (7.06%) IIS
3 8 (4.71%) WebLogic
4 7 (4.12%) Lync
4 7 (4.12%) Exchange Server 2013
5 6 (3.53%) Exchange Server 2010
6 5 (2.94%) SharePoint
6 5 (2.94%) Exchange Server 2003
7 4 (2.35%) Exchange Server 2007
8 2 (1.18%) SharePoint 2013
8 2 (1.18%) Moodle
8 2 (1.18%) CMS
9 1 (0.59%) SharePoint Server
9 1 (0.59%) Office Communications Server
Applications
1 54 (31.76%) MS Excel
2 38 (22.35%) MS Office
Business Applications
1 1 (0.59%) Maximo
Cloud Services
1 10 (5.88%) IaaS
2 5 (2.94%) Office 365
3 3 (1.76%) SaaS
4 1 (0.59%) PaaS
Communications & Networking
1 49 (28.82%) Firewall
2 47 (27.65%) LAN
2 47 (27.65%) WAN
3 28 (16.47%) TCP/IP
4 26 (15.29%) VPN
5 21 (12.35%) DNS
6 17 (10.00%) VoIP
7 12 (7.06%) MPLS
8 11 (6.47%) Internet
8 11 (6.47%) VLAN
9 9 (5.29%) Cisco ASA
10 8 (4.71%) Ethernet
11 7 (4.12%) HTTP
11 7 (4.12%) SSL
12 6 (3.53%) BGP
12 6 (3.53%) SAN
13 5 (2.94%) Wireless
14 4 (2.35%) Network Security
14 4 (2.35%) GPRS
14 4 (2.35%) OSPF
Database & Business Intelligence
1 21 (12.35%) SQL Server
2 13 (7.65%) MySQL
3 5 (2.94%) MS Access
4 2 (1.18%) Relational Database
5 1 (0.59%) SQL Server 2008
5 1 (0.59%) Oracle Database
Development Applications
1 3 (1.76%) QuickTest Pro
1 3 (1.76%) LoadRunner
1 3 (1.76%) MSBuild
2 2 (1.18%) Eclipse
3 1 (0.59%) SilkTest
3 1 (0.59%) JIRA
3 1 (0.59%) WATIR
3 1 (0.59%) Selenium
General
1 24 (14.12%) Finance
2 7 (4.12%) Telecoms
3 5 (2.94%) Back Office
4 3 (1.76%) Electronics
5 2 (1.18%) French Language
5 2 (1.18%) German Language
5 2 (1.18%) Korean Language
5 2 (1.18%) Financial Institution
6 1 (0.59%) Banking
6 1 (0.59%) Retail
6 1 (0.59%) Retail Banking
6 1 (0.59%) Marketing
Libraries, Frameworks & Software Standards
1 16 (9.41%) HTML
1 16 (9.41%) XML
2 11 (6.47%) CSS
2 11 (6.47%) .NET
3 6 (3.53%) XHTML
4 5 (2.94%) Web Services
5 4 (2.35%) WAP
6 2 (1.18%) Ajax
6 2 (1.18%) JSP
6 2 (1.18%) X-Windows
7 1 (0.59%) ASP.NET
7 1 (0.59%) JSON
7 1 (0.59%) REST
7 1 (0.59%) Regular Expression
Miscellaneous
1 23 (13.53%) Thin Client
1 23 (13.53%) Fat Client
2 16 (9.41%) Analytical Skills
3 6 (3.53%) Computer Science
4 5 (2.94%) Enterprise Software
5 4 (2.35%) CMDB
5 4 (2.35%) Streaming Video
6 3 (1.76%) Video Conferencing
6 3 (1.76%) Internet of Things
7 2 (1.18%) VLE
7 2 (1.18%) Device Driver
8 1 (0.59%) Management Information System
8 1 (0.59%) CCTV
8 1 (0.59%) Statistics
8 1 (0.59%) Wiki
8 1 (0.59%) User Experience
Operating Systems
1 111 (65.29%) Windows
2 40 (23.53%) Windows 7
3 32 (18.82%) UNIX
4 31 (18.24%) Linux
5 27 (15.88%) Windows 8
6 23 (13.53%) Windows Server 2008
7 18 (10.59%) Windows Server 2012
8 17 (10.00%) Windows Server 2003
9 9 (5.29%) Windows XP
10 2 (1.18%) Windows Phone
10 2 (1.18%) Windows Mobile
11 1 (0.59%) Mac OS X
11 1 (0.59%) SUSE
11 1 (0.59%) Ubuntu
11 1 (0.59%) Apple iOS
11 1 (0.59%) CentOS
11 1 (0.59%) Red Hat Enterprise Linux
Processes & Methodologies
1 46 (27.06%) ITIL
2 24 (14.12%) Kalman Filter
3 21 (12.35%) Service Delivery
4 18 (10.59%) Incident Management
5 10 (5.88%) QMS
5 10 (5.88%) Quality Management
6 7 (4.12%) Disaster Recovery
6 7 (4.12%) Mentoring
7 6 (3.53%) Software Engineering
7 6 (3.53%) Service Management
8 5 (2.94%) Change Management
8 5 (2.94%) Release Management
9 3 (1.76%) Project Management
9 3 (1.76%) Risk Management
9 3 (1.76%) CRM
9 3 (1.76%) OO
9 3 (1.76%) Continuous Improvement
9 3 (1.76%) Capacity Planning
10 2 (1.18%) DevOps
10 2 (1.18%) Technical Analysis
Programming Languages
1 39 (22.94%) SQL
2 11 (6.47%) JavaScript
3 9 (5.29%) C#
4 7 (4.12%) VBScript
4 7 (4.12%) Java
5 6 (3.53%) Perl
6 5 (2.94%) VB
7 3 (1.76%) Python
7 3 (1.76%) VB.NET
7 3 (1.76%) PHP
7 3 (1.76%) C++
8 2 (1.18%) PowerShell
8 2 (1.18%) PL/SQL
8 2 (1.18%) Shell Script
9 1 (0.59%) C
9 1 (0.59%) AWK
9 1 (0.59%) Ruby
9 1 (0.59%) sed
Qualifications
1 27 (15.88%) Degree
2 15 (8.82%) Cisco Certification
3 13 (7.65%) Microsoft Certification
4 10 (5.88%) CCNP
5 6 (3.53%) CCNA
6 5 (2.94%) MCP
7 4 (2.35%) MCSE
8 3 (1.76%) MCITP
9 2 (1.18%) ITIL Foundation Certificate
9 2 (1.18%) CCIE
10 1 (0.59%) A+ Certification
10 1 (0.59%) Network+ Certification
10 1 (0.59%) ACTC
Quality Assurance & Compliance
1 17 (10.00%) SLA
2 1 (0.59%) ISO/IEC 27001
System Software
1 58 (34.12%) Active Directory
2 40 (23.53%) VMware Infrastructure
3 32 (18.82%) XenApp
4 23 (13.53%) Terminal Services
5 13 (7.65%) Hyper-V
6 9 (5.29%) Terminal Server
7 3 (1.76%) vSphere
8 2 (1.18%) VMware Server
8 2 (1.18%) VMware ESX
8 2 (1.18%) Firmware
9 1 (0.59%) vCloud
Systems Management
1 23 (13.53%) Backup Exec
2 21 (12.35%) Norton AntiVirus
3 6 (3.53%) SCOM
4 5 (2.94%) SCCM
5 4 (2.35%) Systems Management Server (SMS)
6 2 (1.18%) HP Quality Center
Vendors
1 70 (41.18%) Microsoft
2 47 (27.65%) VMware
3 44 (25.88%) Cisco
4 41 (24.12%) Citrix
5 23 (13.53%) Symantec
5 23 (13.53%) Oracle
5 23 (13.53%) Veeam
6 10 (5.88%) F5
6 10 (5.88%) Juniper
6 10 (5.88%) CheckPoint
7 5 (2.94%) LANDesk
8 3 (1.76%) Websense
8 3 (1.76%) HP
8 3 (1.76%) Altiris
8 3 (1.76%) SolarWinds
8 3 (1.76%) Kaseya
9 2 (1.18%) ServiceNow
9 2 (1.18%) hybris
9 2 (1.18%) SAP
9 2 (1.18%) Avaya
Surrey
Millshill Recruitment Ltd
Salary: Up to £40,000 per annum
Posted: 3 hours ago
Leatherhead, Surrey
Logic Engagements Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 9 hours ago
Surrey
Cadence Resourcing
Salary: £26 - £32 per annum + benefits
Posted: Yesterday
Surrey
networx
Salary: £Competitive + bonus
Posted: 2 days ago
Guildford, Surrey
ANSON MCCADE
Salary: From £30,000 to £45,000 per annum
Posted: 3 days ago
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 3 days ago
Guildford, Surrey
Harrington Starr
Salary: £26000 - £32000 per annum + benefits
Posted: 4 days ago
Camberley, Surrey
Peopleworks
Salary: From £20,000 to £25,000 per annum £20,000 to £25,000 Negotiable + Bonu
Posted: 5 days ago
Reigate
Modis International - London
Salary: £25000 - £30000 per annum + PACKAGE
Posted: 22 days ago