The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Wolverhampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Second Line Support
Rank - - -
Permanent jobs requiring a 2nd Line Support 0 0 0
As % of all permanent IT jobs located in Wolverhampton - - -
As % of the Job Titles category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wolverhampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wolverhampton
Permanent IT job ads with a match in the
Job Titles category
131 86 63
As % of all permanent IT jobs located in Wolverhampton 100.00% 97.73% 98.44%
Number of salaries quoted 100 81 58
Average salary £30,000 £33,500 £31,000
Average salary % change year-on-year
-10.44% +8.06%
90% offered a salary of more than £23,000 £27,000 £19,100
10% offered a salary of more than £48,500 £39,500 £49,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in Wolverhampton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Wolverhampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Wolverhampton

2nd Line Support
Salary Trend in Wolverhampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Wolverhampton region.

2nd Line Support Salary Trend in Wolverhampton

2nd Line Support
Top 8 Related IT Skills in Wolverhampton

For the 6 months to 31 August 2015, IT jobs across the Wolverhampton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 1 (100.00%) MS Office
1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) Linux
1 1 (100.00%) Windows XP
1 1 (100.00%) Service Delivery
1 1 (100.00%) Front Office
1 1 (100.00%) Windows 7

2nd Line Support
Top Related IT Skills in Wolverhampton by Category

For the 6 months to 31 August 2015, IT jobs across the Wolverhampton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Office
General
1 1 (100.00%) Front Office
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Linux
1 1 (100.00%) Windows XP
1 1 (100.00%) Windows 7
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Service Delivery