The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Worcestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Worcestershire region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 45 47 42
Rank change year-on-year
+2 -5
Permanent jobs requiring a 2nd Line Support 1 1 3
As % of all permanent IT jobs located in Worcestershire 0.38% 0.43% 1.16%
As % of the Job Titles category 0.39% 0.44% 1.22%
Number of salaries quoted 1 1 2
Average salary £25,000 £25,000 £27,500
Average salary % change year-on-year
- -9.09%
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Worcestershire
Permanent IT job ads with a match in the
Job Titles category
256 228 245
As % of all permanent IT jobs located in Worcestershire 98.46% 97.85% 94.59%
Number of salaries quoted 219 199 224
Average salary £35,000 £35,000 £32,000
Average salary % change year-on-year
- +9.37%
90% offered a salary of more than £22,500 £25,000 £22,500
10% offered a salary of more than £47,500 £45,000 £45,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
West Midlands

2nd Line Support
Jobs Demand Trend in Worcestershire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Worcestershire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Worcestershire

2nd Line Support
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Worcestershire region.

2nd Line Support Salary Trend in Worcestershire

2nd Line Support
Top 30 Related IT Skills in Worcestershire

For the 6 months to 1 August 2014, IT jobs across the Worcestershire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 5 (100.00%) Windows
2 3 (60.00%) SQL
2 3 (60.00%) Microsoft
2 3 (60.00%) Active Directory
2 3 (60.00%) TCP/IP
2 3 (60.00%) Windows 7
3 2 (40.00%) Windows Server 2012
3 2 (40.00%) VMware
3 2 (40.00%) Windows Server 2008
3 2 (40.00%) Citrix
3 2 (40.00%) Windows Server 2003
3 2 (40.00%) Linux
4 1 (20.00%) MCSE
4 1 (20.00%) Tomcat
4 1 (20.00%) Windows XP
4 1 (20.00%) VoIP
4 1 (20.00%) DHCP
4 1 (20.00%) MySQL
4 1 (20.00%) SQL Server
4 1 (20.00%) MCP
4 1 (20.00%) Change Management
4 1 (20.00%) Microsoft Certification
4 1 (20.00%) Apple
4 1 (20.00%) Hyper-V
4 1 (20.00%) Smartphone
4 1 (20.00%) Windows Vista
4 1 (20.00%) Cisco IOS
4 1 (20.00%) Android
4 1 (20.00%) Twitter
4 1 (20.00%) DNS

2nd Line Support
Top Related IT Skills in Worcestershire by Category

For the 6 months to 1 August 2014, IT jobs across the Worcestershire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) Tomcat
Communications & Networking
1 3 (60.00%) TCP/IP
2 1 (20.00%) VoIP
2 1 (20.00%) DHCP
2 1 (20.00%) Cisco IOS
2 1 (20.00%) DNS
Database & Business Intelligence
1 1 (20.00%) MySQL
1 1 (20.00%) SQL Server
Miscellaneous
1 1 (20.00%) Smartphone
Operating Systems
1 5 (100.00%) Windows
2 3 (60.00%) Windows 7
3 2 (40.00%) Windows Server 2012
3 2 (40.00%) Windows Server 2008
3 2 (40.00%) Windows Server 2003
3 2 (40.00%) Linux
4 1 (20.00%) Windows XP
4 1 (20.00%) Windows Vista
4 1 (20.00%) Android
Processes & Methodologies
1 1 (20.00%) Change Management
Programming Languages
1 3 (60.00%) SQL
Qualifications
1 1 (20.00%) MCSE
1 1 (20.00%) MCP
1 1 (20.00%) Microsoft Certification
System Software
1 3 (60.00%) Active Directory
2 1 (20.00%) Hyper-V
Vendors
1 3 (60.00%) Microsoft
2 2 (40.00%) VMware
2 2 (40.00%) Citrix
3 1 (20.00%) Apple
3 1 (20.00%) Twitter
3 1 (20.00%) Cisco
Worcestershire
Hays IT - Uk Posting account
Salary: £24000.00 - £26000.00 per annum + 12 Month Fixed Term
Posted: 9 days ago