The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Worcestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank - 42 41
Permanent jobs requiring a 3rd Line Support 0 1 2
As % of all permanent IT jobs located in Worcestershire - 0.38% 0.84%
As % of the Job Titles category - 0.38% 0.87%
Number of salaries quoted 0 1 2
Average salary - £30,000 £35,000
Average salary % change year-on-year
- -14.28%
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Worcestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Worcestershire
Permanent IT job ads with a match in the
Job Titles category
298 262 231
As % of all permanent IT jobs located in Worcestershire 97.39% 98.50% 97.47%
Number of salaries quoted 269 225 201
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £21,500 £22,500 £25,000
10% offered a salary of more than £45,000 £43,500 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Worcestershire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Worcestershire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Worcestershire

3rd Line Support
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Worcestershire region.

3rd Line Support Salary Trend in Worcestershire

3rd Line Support
Top 23 Related IT Skills in Worcestershire

For the 6 months to 29 July 2015, IT jobs across the Worcestershire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 3 (100.00%) Windows
1 3 (100.00%) MS Exchange
1 3 (100.00%) Active Directory
1 3 (100.00%) Windows Server 2008
1 3 (100.00%) Hyper-V
1 3 (100.00%) Exchange Server 2010
1 3 (100.00%) Windows Server 2012
2 2 (66.67%) VMware
2 2 (66.67%) Terminal Services
2 2 (66.67%) IIS
2 2 (66.67%) DNS
3 1 (33.33%) Cisco
3 1 (33.33%) Microsoft
3 1 (33.33%) SQL Server
3 1 (33.33%) LAN
3 1 (33.33%) WAN
3 1 (33.33%) SMTP
3 1 (33.33%) Windows Server 2003
3 1 (33.33%) Dell
3 1 (33.33%) Exchange Server 2007
3 1 (33.33%) Advertising
3 1 (33.33%) Exchange Server 2013
3 1 (33.33%) Office 365

3rd Line Support
Top Related IT Skills in Worcestershire by Category

For the 6 months to 29 July 2015, IT jobs across the Worcestershire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (100.00%) MS Exchange
1 3 (100.00%) Exchange Server 2010
2 2 (66.67%) IIS
3 1 (33.33%) Exchange Server 2013
3 1 (33.33%) Exchange Server 2007
Cloud Services
1 1 (33.33%) Office 365
Communications & Networking
1 2 (66.67%) DNS
2 1 (33.33%) LAN
2 1 (33.33%) WAN
2 1 (33.33%) SMTP
Database & Business Intelligence
1 1 (33.33%) SQL Server
General
1 1 (33.33%) Advertising
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server 2008
1 3 (100.00%) Windows Server 2012
2 1 (33.33%) Windows Server 2003
System Software
1 3 (100.00%) Active Directory
1 3 (100.00%) Hyper-V
2 2 (66.67%) Terminal Services
Vendors
1 2 (66.67%) VMware
2 1 (33.33%) Cisco
2 1 (33.33%) Microsoft
2 1 (33.33%) Dell