The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Third Line Support
Rank 160 157 166
Rank change year-on-year
-3 +9
Permanent jobs requiring a 3rd Line Support 51 26 35
As % of all permanent IT jobs located in the West Midlands 1.00% 0.59% 0.72%
As % of the Job Titles category 1.05% 0.61% 0.76%
Number of salaries quoted 42 20 33
Average salary £34,500 £31,250 £31,500
Average salary % change year-on-year
+10.40% -0.79%
90% offered a salary of more than £27,050 £27,450 £22,400
10% offered a salary of more than £42,250 £34,250 £37,400
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4841 4236 4635
As % of all permanent IT jobs located in the West Midlands 95.03% 95.32% 95.23%
Number of salaries quoted 4160 3497 3930
Average salary £38,500 £40,000 £36,500
Average salary % change year-on-year
-3.75% +9.58%
90% offered a salary of more than £24,000 £25,000 £24,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Salary Trend in the West Midlands

3rd Line Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 27 March 2015.

3rd Line Support Salary Histogram in the West Midlands

3rd Line Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -4 17 £36,000 +10.76% 2
Coventry -6 12 £35,000 +16.66% 1
Wolverhampton - 8 £36,000 - 1
Worcestershire 0 4 £30,500 -32.22%
Shropshire -12 3 £31,000 +8.77%
Solihull -3 2 £27,500 -3.50% 2
Walsall - 1 £32,500 -
Kingswinford - 1 - -
Warwickshire - 1 £36,500 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 March 2015, IT jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 99 (70.71%) Windows
1 99 (70.71%) VMware
2 82 (58.57%) Active Directory
3 78 (55.71%) Microsoft
4 77 (55.00%) MS Exchange
5 63 (45.00%) VMware Infrastructure
6 58 (41.43%) Windows Server 2008
7 43 (30.71%) SQL Server
8 40 (28.57%) DNS
9 39 (27.86%) Cisco
10 38 (27.14%) SAN
10 38 (27.14%) Hyper-V
11 36 (25.71%) Exchange Server 2010
12 33 (23.57%) Firewall
13 32 (22.86%) Citrix
14 29 (20.71%) MS Excel
15 28 (20.00%) Microsoft Certification
15 28 (20.00%) Windows Server 2012
16 26 (18.57%) MCSE
17 25 (17.86%) ITIL
18 24 (17.14%) MCSA
19 23 (16.43%) SQL
19 23 (16.43%) Windows Server 2003
19 23 (16.43%) TCP/IP
19 23 (16.43%) vSphere
20 22 (15.71%) DHCP
21 20 (14.29%) Linux
22 19 (13.57%) LAN
22 19 (13.57%) Cisco Certification
23 18 (12.86%) SCOM

3rd Line Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 March 2015, IT jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 77 (55.00%) MS Exchange
2 36 (25.71%) Exchange Server 2010
3 16 (11.43%) Exchange Server 2013
4 14 (10.00%) IIS
5 8 (5.71%) Exchange Server 2007
6 6 (4.29%) Exchange Server 2003
6 6 (4.29%) SharePoint
7 2 (1.43%) Lync
8 1 (0.71%) Tomcat
Applications
1 29 (20.71%) MS Excel
2 8 (5.71%) MS Office
3 1 (0.71%) MS PowerPoint
Business Applications
1 5 (3.57%) Dynamics AX
2 4 (2.86%) Dynamics NAV
Cloud Services
1 9 (6.43%) Office 365
2 2 (1.43%) Microsoft Azure
Communications & Networking
1 40 (28.57%) DNS
2 38 (27.14%) SAN
3 33 (23.57%) Firewall
4 23 (16.43%) TCP/IP
5 22 (15.71%) DHCP
6 19 (13.57%) LAN
7 17 (12.14%) WAN
8 9 (6.43%) VLAN
8 9 (6.43%) VPN
9 8 (5.71%) NAS
10 6 (4.29%) VoIP
11 5 (3.57%) Internet
11 5 (3.57%) Wi-Fi
12 4 (2.86%) Network Security
13 3 (2.14%) Wireless
14 2 (1.43%) Cisco ASA
14 2 (1.43%) SMTP
15 1 (0.71%) MPLS
Database & Business Intelligence
1 43 (30.71%) SQL Server
2 15 (10.71%) SQL Server 2008
3 8 (5.71%) SQL Server 2005
4 7 (5.00%) SQL Server 2000
5 2 (1.43%) SQL Server 2012
Development Applications
1 5 (3.57%) Visual Studio
General
1 15 (10.71%) Finance
2 14 (10.00%) Retail
3 8 (5.71%) Telecoms
4 2 (1.43%) Automotive
4 2 (1.43%) Manufacturing
4 2 (1.43%) Advertising
Libraries, Frameworks & Software Standards
1 3 (2.14%) XML
2 2 (1.43%) COM
2 2 (1.43%) .NET
3 1 (0.71%) ASP.NET
Miscellaneous
1 15 (10.71%) Analytical Skills
2 8 (5.71%) Clustering
3 6 (4.29%) iSeries
3 6 (4.29%) GIS
4 4 (2.86%) Computer Science
5 3 (2.14%) EPoS
6 2 (1.43%) Telematics
6 2 (1.43%) EqualLogic
6 2 (1.43%) Tandem
7 1 (0.71%) Blackberry
7 1 (0.71%) Management Information System
7 1 (0.71%) Replication
Operating Systems
1 99 (70.71%) Windows
2 58 (41.43%) Windows Server 2008
3 28 (20.00%) Windows Server 2012
4 23 (16.43%) Windows Server 2003
5 20 (14.29%) Linux
6 8 (5.71%) Windows 8
7 3 (2.14%) Windows 7
7 3 (2.14%) Windows XP
8 2 (1.43%) AIX
9 1 (0.71%) UNIX
9 1 (0.71%) CentOS
9 1 (0.71%) Red Hat Enterprise Linux
Processes & Methodologies
1 25 (17.86%) ITIL
2 17 (12.14%) Use Case
3 9 (6.43%) Capacity Planning
4 8 (5.71%) Root Cause Analysis
5 6 (4.29%) Continuous Improvement
5 6 (4.29%) ERP
5 6 (4.29%) PRINCE
5 6 (4.29%) Service Management
5 6 (4.29%) Incident Management
6 5 (3.57%) Asset Management
6 5 (3.57%) Disaster Recovery
6 5 (3.57%) Time Management
7 4 (2.86%) Performance Management
7 4 (2.86%) Release Management
7 4 (2.86%) ITIL V3
7 4 (2.86%) Business Continuity
7 4 (2.86%) Load Balancing
8 3 (2.14%) Migration
8 3 (2.14%) Agile Software Development
8 3 (2.14%) Service Delivery
Programming Languages
1 23 (16.43%) SQL
2 5 (3.57%) Java
3 2 (1.43%) C
3 2 (1.43%) C#
3 2 (1.43%) RPG
3 2 (1.43%) PowerShell
4 1 (0.71%) PL/SQL
4 1 (0.71%) VB
4 1 (0.71%) VB.NET
4 1 (0.71%) VB6
Qualifications
1 28 (20.00%) Microsoft Certification
2 26 (18.57%) MCSE
3 24 (17.14%) MCSA
4 19 (13.57%) Cisco Certification
5 15 (10.71%) MCITP
6 14 (10.00%) Degree
7 12 (8.57%) CCNA
8 7 (5.00%) CCNP
8 7 (5.00%) CCA
8 7 (5.00%) Citrix Certification
9 6 (4.29%) VCP4
9 6 (4.29%) VMware Certified Professional (VCP)
10 5 (3.57%) ITIL Certification
11 2 (1.43%) MCTS
12 1 (0.71%) ITIL Foundation Certificate
12 1 (0.71%) CCDP
Quality Assurance & Compliance
1 6 (4.29%) SLA
System Software
1 82 (58.57%) Active Directory
2 63 (45.00%) VMware Infrastructure
3 38 (27.14%) Hyper-V
4 23 (16.43%) vSphere
5 11 (7.86%) Terminal Services
6 9 (6.43%) VMware ESX
7 4 (2.86%) XenApp
7 4 (2.86%) VMware Server
7 4 (2.86%) vCloud
8 3 (2.14%) VMware ESXi
9 2 (1.43%) Citrix Presentation Server
10 1 (0.71%) Microsoft Virtual Server
Systems Management
1 18 (12.86%) SCOM
2 9 (6.43%) Nagios
2 9 (6.43%) SCCM
3 8 (5.71%) WSUS
4 6 (4.29%) MOM
5 4 (2.86%) Tivoli Storage Manager
5 4 (2.86%) Backup Exec
6 3 (2.14%) NetBackup
7 2 (1.43%) SCDPM
Vendors
1 99 (70.71%) VMware
2 78 (55.71%) Microsoft
3 39 (27.86%) Cisco
4 32 (22.86%) Citrix
5 17 (12.14%) NetApp
6 11 (7.86%) Juniper
7 10 (7.14%) EMC
8 9 (6.43%) IBM
9 8 (5.71%) HP
10 5 (3.57%) WatchGuard
11 4 (2.86%) SolarWinds
12 3 (2.14%) Dell
12 3 (2.14%) Symantec
12 3 (2.14%) Sophos
13 2 (1.43%) Websense
13 2 (1.43%) Genesys
13 2 (1.43%) SonicWALL
13 2 (1.43%) Veeam
13 2 (1.43%) LANDesk
14 1 (0.71%) Red Hat
Coventry, West Midlands (County)
Informatiq Consulting
Salary: £34000 - £42000 per annum + Pension + Medical
Posted: 4 hours ago
Birmingham
Hays IT - Uk Posting account
Salary: £300.00 - £350.00 per day
Posted: Yesterday
Solihull, West Midlands (County)
Senitor Associates
Salary: £25000 - £35000 per annum + Great Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Owen Daniels Consultancy
Salary: From £30,000 to £35,000 per annum
Posted: 4 days ago
Solihull, West Midlands (County)
Senitor Associates
Salary: £20000 - £27000 per annum + benefits + training!
Posted: 6 days ago
Stoke on Trent
Applause IT Innovation
Salary: £28000 - £32000 per annum + Excellent Benefits Package
Posted: 16 days ago