The statistics below represent IT jobs advertised across the West Midlands region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Third Line Support
England / West Midlands
Rank 158 171 149
Rank change year-on-year
+13 -22
Permanent jobs requiring a 3rd Line Support 45 62 69
As % of all permanent IT jobs located in the West Midlands 0.95% 1.06% 1.35%
As % of the Job Titles category 0.98% 1.10% 1.40%
Number of salaries quoted 37 52 65
Median salary £35,000 £30,000 £34,000
Median salary % change year-on-year
+16.66% -11.76%
90% offered a salary of more than £28,100 £25,000 £27,500
10% offered a salary of more than £45,000 £45,000 £50,000
UK excluding London median salary £35,000 £35,000 £35,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4589 5641 4944
As % of all permanent IT jobs located in the West Midlands 97.27% 96.54% 96.83%
Number of salaries quoted 3742 4656 4234
Median salary £40,000 £41,000 £39,000
Median salary % change year-on-year
-2.43% +5.12%
90% offered a salary of more than £24,500 £25,000 £22,750
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Salary Trend in the West Midlands

3rd Line Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 27 February 2017.

3rd Line Support Salary Histogram in the West Midlands

3rd Line Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +9 12 £35,000 +40.00%
Birmingham +16 11 £34,500 +2.22%
Herefordshire -16 9 £45,000 +66.66% 2
Shropshire - 5 - -
Warwickshire +23 4 £34,750 -9.15%
Worcestershire - 3 £31,000 -
Coventry -7 1 £26,500 -34.56%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 February 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Support in the job title.

1 47 (47.47%) Windows
2 44 (44.44%) Active Directory
3 39 (39.39%) Windows Server
4 38 (38.38%) VMware
5 34 (34.34%) Cisco
6 28 (28.28%) Microsoft
7 26 (26.26%) SQL
8 25 (25.25%) DNS
9 24 (24.24%) ITIL
9 24 (24.24%) Office 365
9 24 (24.24%) Windows Server 2012
10 23 (23.23%) MS Exchange
11 22 (22.22%) VMware Infrastructure
12 21 (21.21%) SQL Server
12 21 (21.21%) Firewall
13 20 (20.20%) Microsoft Azure
14 17 (17.17%) TCP/IP
15 16 (16.16%) DHCP
15 16 (16.16%) Exchange Server 2013
16 15 (15.15%) Cisco Certification
16 15 (15.15%) Skype
17 14 (14.14%) IIS
17 14 (14.14%) SAN
18 13 (13.13%) MS Excel
18 13 (13.13%) Exchange Server 2010
19 12 (12.12%) Hyper-V
19 12 (12.12%) Network Security
19 12 (12.12%) IBM
19 12 (12.12%) MS Office
19 12 (12.12%) Citrix

3rd Line Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (23.23%) MS Exchange
2 16 (16.16%) Exchange Server 2013
3 14 (14.14%) IIS
4 13 (13.13%) Exchange Server 2010
5 7 (7.07%) Blackberry Enterprise Server
5 7 (7.07%) Skype for Business
6 5 (5.05%) Site Server
7 4 (4.04%) Apache
8 2 (2.02%) CMS
8 2 (2.02%) IBM Domino
8 2 (2.02%) IBM Notes
8 2 (2.02%) SharePoint
9 1 (1.01%) Exchange Server 2007
9 1 (1.01%) SharePoint 2010
9 1 (1.01%) SharePoint 2013
Applications
1 13 (13.13%) MS Excel
2 12 (12.12%) MS Office
3 2 (2.02%) Spreadsheet
Cloud Services
1 24 (24.24%) Office 365
2 20 (20.20%) Microsoft Azure
3 8 (8.08%) IaaS
4 5 (5.05%) Mimecast
5 2 (2.02%) SaaS
6 1 (1.01%) G Suite
6 1 (1.01%) OneDrive
Communications & Networking
1 25 (25.25%) DNS
2 21 (21.21%) Firewall
3 17 (17.17%) TCP/IP
4 16 (16.16%) DHCP
5 15 (15.15%) Skype
6 14 (14.14%) SAN
7 12 (12.12%) Network Security
8 8 (8.08%) VLAN
9 5 (5.05%) LAN
9 5 (5.05%) NAS
9 5 (5.05%) WAN
10 3 (3.03%) ATM
10 3 (3.03%) DDNS
10 3 (3.03%) Remote Desktop
10 3 (3.03%) VPN
11 1 (1.01%) HTTP
11 1 (1.01%) ICMP
11 1 (1.01%) Internet
11 1 (1.01%) Telnet
11 1 (1.01%) Wireless
Database & Business Intelligence
1 21 (21.21%) SQL Server
2 8 (8.08%) SQL Server 2008
3 4 (4.04%) MySQL
4 3 (3.03%) SQL Server Reporting Services
5 2 (2.02%) Relational Database
5 2 (2.02%) SQL Server Integration Services
6 1 (1.01%) Crystal Reports
Development Applications
1 3 (3.03%) Git (software)
1 3 (3.03%) Subversion
1 3 (3.03%) TortoiseSVN
1 3 (3.03%) Visual Studio
General
1 9 (9.09%) Finance
2 7 (7.07%) Retail
3 2 (2.02%) Back Office
3 2 (2.02%) Legal
3 2 (2.02%) Manufacturing
4 1 (1.01%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.03%) .NET
2 2 (2.02%) Web Services
2 2 (2.02%) XML
2 2 (2.02%) XSLT
3 1 (1.01%) .NET Framework
3 1 (1.01%) LAMP
Miscellaneous
1 7 (7.07%) Analytical Skills
1 7 (7.07%) Enterprise Storage
1 7 (7.07%) iSeries
2 5 (5.05%) Data Centre
3 4 (4.04%) Replication
3 4 (4.04%) Video Conferencing
4 3 (3.03%) AS400
4 3 (3.03%) Clustering
5 1 (1.01%) Driving Licence
5 1 (1.01%) Management Information System
Operating Systems
1 47 (47.47%) Windows
2 39 (39.39%) Windows Server
3 24 (24.24%) Windows Server 2012
4 10 (10.10%) Windows Server 2008
5 7 (7.07%) Linux
5 7 (7.07%) Windows Server 2003
6 2 (2.02%) HPUX
6 2 (2.02%) Red Hat Enterprise Linux
6 2 (2.02%) Unix
6 2 (2.02%) Windows 10
6 2 (2.02%) Windows 7
6 2 (2.02%) Windows 8
7 1 (1.01%) Windows XP
Processes & Methodologies
1 24 (24.24%) ITIL
2 11 (11.11%) Root Cause Analysis
3 10 (10.10%) Network Design
4 8 (8.08%) Presales
5 7 (7.07%) Infrastructure Monitoring
5 7 (7.07%) Patch Management
5 7 (7.07%) Server Patching
6 6 (6.06%) Disaster Recovery
7 5 (5.05%) Migration
7 5 (5.05%) Server Building
8 4 (4.04%) ERP
8 4 (4.04%) Network Monitoring
8 4 (4.04%) System Testing
9 3 (3.03%) Capacity Planning
9 3 (3.03%) Network Architecture
9 3 (3.03%) Network Management
9 3 (3.03%) OO
9 3 (3.03%) RAD
9 3 (3.03%) Service Management
9 3 (3.03%) Web Development
Programming Languages
1 26 (26.26%) SQL
2 5 (5.05%) PowerShell
3 3 (3.03%) C#
3 3 (3.03%) Delphi
3 3 (3.03%) Java
3 3 (3.03%) RPG
3 3 (3.03%) T-SQL
4 2 (2.02%) PHP
4 2 (2.02%) Shell Script
4 2 (2.02%) VB
4 2 (2.02%) VB6
5 1 (1.01%) C
5 1 (1.01%) Google Apps Script
5 1 (1.01%) JavaScript
5 1 (1.01%) VB.NET
Qualifications
1 15 (15.15%) Cisco Certification
2 10 (10.10%) CCIE
2 10 (10.10%) CCNA
2 10 (10.10%) CCNP
3 7 (7.07%) Degree
4 6 (6.06%) Microsoft Certification
5 5 (5.05%) MCSE
6 3 (3.03%) ITIL Certification
6 3 (3.03%) SC Cleared
6 3 (3.03%) Security Cleared
7 2 (2.02%) MCSA
7 2 (2.02%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (7.07%) SLA
System Software
1 44 (44.44%) Active Directory
2 22 (22.22%) VMware Infrastructure
3 12 (12.12%) Hyper-V
4 7 (7.07%) Microsoft Virtual Server
4 7 (7.07%) Virtual Servers
5 5 (5.05%) Terminal Services
6 3 (3.03%) XenApp
7 2 (2.02%) Citrix Presentation Server
7 2 (2.02%) vSphere
8 1 (1.01%) Microsoft App-V
8 1 (1.01%) NFS
8 1 (1.01%) VMware Server
Systems Management
1 10 (10.10%) SCCM
2 6 (6.06%) Norton AntiVirus
3 2 (2.02%) Ansible
3 2 (2.02%) Cisco CUCM
3 2 (2.02%) McAfee ePO
3 2 (2.02%) SCOM
4 1 (1.01%) AirWatch
4 1 (1.01%) Microsoft Data Protection Manager
4 1 (1.01%) Nagios
4 1 (1.01%) Opsview
4 1 (1.01%) Puppet
4 1 (1.01%) SCDPM
4 1 (1.01%) Tivoli
4 1 (1.01%) WSUS
Vendors
1 38 (38.38%) VMware
2 34 (34.34%) Cisco
3 28 (28.28%) Microsoft
4 12 (12.12%) Citrix
4 12 (12.12%) IBM
5 11 (11.11%) SolarWinds
6 10 (10.10%) Avaya
7 8 (8.08%) NetApp
8 7 (7.07%) Acronis
8 7 (7.07%) Intel Security
9 6 (6.06%) Symantec
10 5 (5.05%) arcserve
10 5 (5.05%) Cyberoam
10 5 (5.05%) HP
10 5 (5.05%) Kaspersky
10 5 (5.05%) Proofpoint
10 5 (5.05%) SonicWALL
10 5 (5.05%) Sophos
10 5 (5.05%) WatchGuard
10 5 (5.05%) Webroot
Hereford, Herefordshire
Redrock Consulting Ltd
Salary: £23000 - £35000 per annum + Good Benefits
Posted: 6 days ago
Hereford, Herefordshire
4it Recruitment Ltd
Salary: From £40,000 to £50,000 per annum plus additional benefits
Posted: 3 days ago