The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 178 170 151
Rank change year-on-year
-8 -19
Permanent jobs requiring a 3rd Line Support 41 34 63
As % of all permanent IT jobs located in the West Midlands 0.70% 0.63% 1.14%
As % of the Job Titles category 0.75% 0.67% 1.20%
Number of salaries quoted 37 34 45
Average salary £28,500 £32,500 £32,750
Average salary % change year-on-year
-12.30% -0.76%
90% offered a salary of more than £27,500 £29,300 £22,000
10% offered a salary of more than £35,900 £39,700 £37,200
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5476 5098 5256
As % of all permanent IT jobs located in the West Midlands 93.22% 94.67% 94.93%
Number of salaries quoted 4524 4266 4400
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Salary Trend in the West Midlands

3rd Line Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 28 July 2015.

3rd Line Support Salary Histogram in the West Midlands

3rd Line Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -1 18 £30,500 -6.15% 4
Coventry -8 9 £30,250 -13.57%
Staffordshire +5 5 £34,000 +36.00% 2
Shropshire -8 4 £27,500 -15.38%
Solihull +12 3 £28,000 +19.14%
Walsall - 3 £30,000 -
Herefordshire -3 1 - - 1
Wolverhampton - 1 £28,000 -
Dudley - 1 £28,000 -
Halesowen - 1 £28,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 July 2015, IT jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 66 (69.47%) Windows
2 51 (53.68%) VMware
3 48 (50.53%) Active Directory
4 35 (36.84%) MS Exchange
5 34 (35.79%) Microsoft
6 30 (31.58%) Windows Server 2008
7 29 (30.53%) Windows Server 2012
8 27 (28.42%) VMware Infrastructure
9 25 (26.32%) Firewall
10 24 (25.26%) DNS
10 24 (25.26%) Citrix
10 24 (25.26%) Exchange Server 2010
11 23 (24.21%) SQL Server
12 22 (23.16%) Cisco
12 22 (23.16%) MS Excel
13 21 (22.11%) Windows Server 2003
14 20 (21.05%) Hyper-V
15 19 (20.00%) SAN
16 18 (18.95%) SLA
17 16 (16.84%) Exchange Server 2013
18 15 (15.79%) Microsoft Certification
19 14 (14.74%) MCITP
20 13 (13.68%) DHCP
20 13 (13.68%) ITIL
20 13 (13.68%) Windows 8
21 12 (12.63%) Cisco Certification
22 11 (11.58%) SQL
22 11 (11.58%) TCP/IP
23 10 (10.53%) MCSA
23 10 (10.53%) CCNA

3rd Line Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 July 2015, IT jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (36.84%) MS Exchange
2 24 (25.26%) Exchange Server 2010
3 16 (16.84%) Exchange Server 2013
4 8 (8.42%) IIS
5 6 (6.32%) Exchange Server 2007
6 3 (3.16%) SharePoint
7 2 (2.11%) Exchange Server 2003
8 1 (1.05%) CMS
Applications
1 22 (23.16%) MS Excel
2 6 (6.32%) MS Office
3 1 (1.05%) MS Project
Cloud Services
1 7 (7.37%) SaaS
2 4 (4.21%) Office 365
3 2 (2.11%) Microsoft Azure
Communications & Networking
1 25 (26.32%) Firewall
2 24 (25.26%) DNS
3 19 (20.00%) SAN
4 13 (13.68%) DHCP
5 11 (11.58%) TCP/IP
6 7 (7.37%) LAN
6 7 (7.37%) WAN
7 6 (6.32%) VPN
8 5 (5.26%) VLAN
8 5 (5.26%) NAS
9 3 (3.16%) Wireless
10 2 (2.11%) Junos
10 2 (2.11%) NetScaler
11 1 (1.05%) SMTP
11 1 (1.05%) IPv4
11 1 (1.05%) Cisco ASA
Database & Business Intelligence
1 23 (24.21%) SQL Server
2 9 (9.47%) SQL Server 2008
3 2 (2.11%) SQL Server 2005
3 2 (2.11%) SQL Server 2000
4 1 (1.05%) MySQL
4 1 (1.05%) SQL Server Integration Services
4 1 (1.05%) SQL Server 2012
Development Applications
1 1 (1.05%) TeamCity
1 1 (1.05%) Git (software)
1 1 (1.05%) Jasmine
General
1 5 (5.26%) Manufacturing
1 5 (5.26%) Retail
2 4 (4.21%) Telecoms
3 3 (3.16%) Automotive
4 1 (1.05%) Pharmaceutical
4 1 (1.05%) Back Office
4 1 (1.05%) Advertising
4 1 (1.05%) Finance
4 1 (1.05%) Law
4 1 (1.05%) Legal
Libraries, Frameworks & Software Standards
1 5 (5.26%) .NET
2 4 (4.21%) XML
3 1 (1.05%) jQuery
3 1 (1.05%) Durandal
3 1 (1.05%) Ember.js
3 1 (1.05%) AngularJS
3 1 (1.05%) Backbone.js
3 1 (1.05%) KnockoutJS
Miscellaneous
1 6 (6.32%) Clustering
2 5 (5.26%) Analytical Skills
3 4 (4.21%) Data Centre
3 4 (4.21%) EPoS
4 3 (3.16%) Telematics
5 2 (2.11%) BYOD
5 2 (2.11%) SecurID
5 2 (2.11%) Blackberry
6 1 (1.05%) Thin Client
6 1 (1.05%) Fat Client
6 1 (1.05%) Replication
6 1 (1.05%) EqualLogic
Operating Systems
1 66 (69.47%) Windows
2 30 (31.58%) Windows Server 2008
3 29 (30.53%) Windows Server 2012
4 21 (22.11%) Windows Server 2003
5 13 (13.68%) Windows 8
6 9 (9.47%) Linux
7 6 (6.32%) Windows 7
8 3 (3.16%) Windows XP
9 2 (2.11%) Apple iOS
9 2 (2.11%) BlackBerry OS
9 2 (2.11%) Android
9 2 (2.11%) Mac OS X
10 1 (1.05%) Windows 2000
10 1 (1.05%) Windows 2000 Server
Processes & Methodologies
1 13 (13.68%) ITIL
2 9 (9.47%) Use Case
3 5 (5.26%) Agile Software Development
3 5 (5.26%) Incident Management
3 5 (5.26%) Infrastructure Management
4 4 (4.21%) Product Management
5 2 (2.11%) Coaching
5 2 (2.11%) Kalman Filter
5 2 (2.11%) Problem Management
5 2 (2.11%) Workflow
5 2 (2.11%) Stakeholder Management
5 2 (2.11%) Change Management
5 2 (2.11%) Disaster Recovery
5 2 (2.11%) ERP
6 1 (1.05%) Project Management
6 1 (1.05%) E-Commerce
6 1 (1.05%) Web Development
6 1 (1.05%) Load Balancing
6 1 (1.05%) Release Management
6 1 (1.05%) User Acceptance Testing
Programming Languages
1 11 (11.58%) SQL
2 5 (5.26%) C#
3 1 (1.05%) JavaScript
3 1 (1.05%) VB.NET
Qualifications
1 15 (15.79%) Microsoft Certification
2 14 (14.74%) MCITP
3 12 (12.63%) Cisco Certification
4 10 (10.53%) MCSA
4 10 (10.53%) CCNA
5 9 (9.47%) MCSE
6 6 (6.32%) Degree
7 5 (5.26%) VMware Certified Professional (VCP)
8 4 (4.21%) CCNP
9 3 (3.16%) CCDP
9 3 (3.16%) ITIL Certification
10 2 (2.11%) CCA
10 2 (2.11%) Citrix Certification
11 1 (1.05%) CCIE
11 1 (1.05%) MCP
11 1 (1.05%) Network+ Certification
Quality Assurance & Compliance
1 18 (18.95%) SLA
System Software
1 48 (50.53%) Active Directory
2 27 (28.42%) VMware Infrastructure
3 20 (21.05%) Hyper-V
4 6 (6.32%) XenApp
4 6 (6.32%) Terminal Services
5 4 (4.21%) vSphere
5 4 (4.21%) VMware Server
6 3 (3.16%) XenDesktop
7 1 (1.05%) MetaFrame
7 1 (1.05%) Citrix Presentation Server
7 1 (1.05%) Forefront TMG
7 1 (1.05%) VMware ESXi
Systems Management
1 10 (10.53%) SCOM
2 9 (9.47%) SCCM
3 2 (2.11%) SCDPM
3 2 (2.11%) NetBackup
3 2 (2.11%) Backup Exec
4 1 (1.05%) ARCserve
4 1 (1.05%) Norton AntiVirus
Vendors
1 51 (53.68%) VMware
2 34 (35.79%) Microsoft
3 24 (25.26%) Citrix
4 22 (23.16%) Cisco
5 5 (5.26%) Dell
5 5 (5.26%) NetApp
6 4 (4.21%) HP
7 3 (3.16%) Veeam
8 2 (2.11%) Acronis
8 2 (2.11%) MobileIron
8 2 (2.11%) SonicWALL
8 2 (2.11%) CommVault
8 2 (2.11%) Sophos
9 1 (1.05%) Symantec
9 1 (1.05%) Remedy
9 1 (1.05%) CheckPoint
9 1 (1.05%) Sage
9 1 (1.05%) Juniper
9 1 (1.05%) IBM
9 1 (1.05%) AppSense
Staffordshire
Informatiq Consulting
Salary: £32000 - £35000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Colossus Associates
Salary: £25000 - £30000 per annum, Benefits 0
Posted: 4 days ago
Burton-On-Trent, Staffordshire
Blues Point Ltd
Salary: Up to £26,000 per annum
Posted: 5 days ago
West Bromwich, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 per annum + Benefits
Posted: 5 days ago
Leominster, Herefordshire
Clearwater People Solutions
Salary: £35000 - £40000 Per Annum + bonus
Posted: 6 days ago
Birmingham, West Midlands
Barclay Anderson
Salary: £30,000 - £35,000 per year
Posted: 22 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 27 days ago