The statistics below represent IT jobs advertised across the West Midlands region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 August 2016 with a comparison to same period over 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Third Line Support
Rank 175 180 184
Rank change year-on-year
+5 +4
Permanent jobs requiring a 3rd Line Support 60 47 46
As % of all permanent IT jobs located in the West Midlands 1.03% 0.82% 0.83%
As % of the Job Titles category 1.07% 0.86% 0.86%
Number of salaries quoted 55 40 45
Median salary £33,350 £28,500 £32,500
Median salary % change year-on-year
+17.01% -12.30%
90% offered a salary of more than £25,000 £25,200 £24,250
10% offered a salary of more than £38,400 £37,500 £39,500
UK excluding London median salary £35,000 £35,000 £35,000
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5596 5485 5372
As % of all permanent IT jobs located in the West Midlands 95.64% 95.79% 97.00%
Number of salaries quoted 4454 4522 4456
Median salary £37,500 £40,000 £38,500
Median salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £23,500 £25,000 £24,500
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Salary Trend in the West Midlands

3rd Line Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 26 August 2016.

3rd Line Support Salary Histogram in the West Midlands

3rd Line Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -4 27 £32,500 +6.55% 1
Staffordshire 0 14 £35,000 +40.00% 3
Solihull +18 3 £37,500 +31.57%
Warwickshire +7 3 £35,000 -6.66%
Walsall +3 3 £30,000 +8.10% 1
Worcestershire - 3 £31,000 - 1
Coventry -9 2 £40,500 +15.71%
Shropshire -12 2 £29,100 +5.81%
Halesowen +3 1 £35,000 +25.00%
Wolverhampton 0 1 £33,500 +18.58%
Dudley -7 1 £25,000 -11.50%
Willenhall - 1 £34,500 -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 August 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Support in the job title.

1 79 (62.20%) Windows
2 78 (61.42%) Active Directory
3 65 (51.18%) Microsoft
4 62 (48.82%) VMware
5 55 (43.31%) Windows Server
6 42 (33.07%) MS Exchange
7 40 (31.50%) DNS
8 36 (28.35%) Cisco
9 33 (25.98%) Windows Server 2012
10 32 (25.20%) HP
10 32 (25.20%) LAN
11 31 (24.41%) SAN
11 31 (24.41%) IBM
11 31 (24.41%) Firewall
12 30 (23.62%) DHCP
12 30 (23.62%) VPN
12 30 (23.62%) SQL Server
13 28 (22.05%) Citrix
13 28 (22.05%) WAN
13 28 (22.05%) VMware Infrastructure
14 27 (21.26%) ITIL
15 26 (20.47%) Hyper-V
16 23 (18.11%) Windows Server 2008
17 22 (17.32%) Linux
17 22 (17.32%) SQL
18 21 (16.54%) IIS
18 21 (16.54%) MS Excel
19 20 (15.75%) TCP/IP
20 18 (14.17%) Microsoft Certification
20 18 (14.17%) Symantec

3rd Line Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (33.07%) MS Exchange
2 21 (16.54%) IIS
3 13 (10.24%) Exchange Server 2010
4 11 (8.66%) SharePoint
5 9 (7.09%) Exchange Server 2013
6 8 (6.30%) Apache
6 8 (6.30%) IBM Domino
7 7 (5.51%) Exchange Server 2003
7 7 (5.51%) IBM Notes
8 5 (3.94%) Exchange Server 2007
8 5 (3.94%) Tomcat
9 3 (2.36%) Skype for Business
10 2 (1.57%) BizTalk Server
10 2 (1.57%) Documentum
10 2 (1.57%) Exstream Dialogue
10 2 (1.57%) SharePoint Server
10 2 (1.57%) WebSphere
11 1 (0.79%) SharePoint 2010
11 1 (0.79%) SharePoint 2013
11 1 (0.79%) Site Server
Applications
1 21 (16.54%) MS Excel
2 12 (9.45%) MS Office
3 1 (0.79%) MS PowerPoint
Business Applications
1 2 (1.57%) Exstream
Cloud Services
1 15 (11.81%) Microsoft Azure
2 9 (7.09%) Office 365
3 6 (4.72%) Amazon AWS
4 3 (2.36%) Cloud Computing
5 2 (1.57%) Mimecast
6 1 (0.79%) Google Analytics
6 1 (0.79%) PaaS
Communications & Networking
1 40 (31.50%) DNS
2 32 (25.20%) LAN
3 31 (24.41%) Firewall
3 31 (24.41%) SAN
4 30 (23.62%) DHCP
4 30 (23.62%) VPN
5 28 (22.05%) WAN
6 20 (15.75%) TCP/IP
7 16 (12.60%) VLAN
8 15 (11.81%) Network Security
9 10 (7.87%) SMTP
10 9 (7.09%) SSL
11 8 (6.30%) HTTP
11 8 (6.30%) ICMP
11 8 (6.30%) Telnet
12 7 (5.51%) MPLS
13 5 (3.94%) VoIP
14 3 (2.36%) Cisco ASA
14 3 (2.36%) Cisco IOS
15 2 (1.57%) IMAP
Database & Business Intelligence
1 30 (23.62%) SQL Server
2 8 (6.30%) Relational Database
3 6 (4.72%) Data Warehouse
4 5 (3.94%) Informix
5 4 (3.15%) SQL Server 2008
6 2 (1.57%) Big Data
7 1 (0.79%) MySQL
7 1 (0.79%) SQL Server 2012
General
1 7 (5.51%) Law
1 7 (5.51%) Legal
1 7 (5.51%) Retail
2 5 (3.94%) Manufacturing
3 2 (1.57%) Banking
3 2 (1.57%) Telecoms
4 1 (0.79%) Advertising
4 1 (0.79%) Finance
4 1 (0.79%) Publishing
Libraries, Frameworks & Software Standards
1 6 (4.72%) .NET
2 1 (0.79%) CSS
2 1 (0.79%) HTML
2 1 (0.79%) RESTful
Miscellaneous
1 6 (4.72%) Data Centre
1 6 (4.72%) Replication
1 6 (4.72%) Tandem
2 4 (3.15%) Enterprise Storage
3 3 (2.36%) Driving Licence
3 3 (2.36%) Enterprise Software
4 2 (1.57%) Analytical Skills
4 2 (1.57%) HP Storage
4 2 (1.57%) Management Information System
5 1 (0.79%) Blackberry
5 1 (0.79%) CMDB
5 1 (0.79%) Computer Science
5 1 (0.79%) iPad
5 1 (0.79%) iSeries
5 1 (0.79%) Mobile Computing
Operating Systems
1 79 (62.20%) Windows
2 55 (43.31%) Windows Server
3 33 (25.98%) Windows Server 2012
4 23 (18.11%) Windows Server 2008
5 22 (17.32%) Linux
6 16 (12.60%) Windows 7
7 13 (10.24%) Windows Server 2003
8 12 (9.45%) Windows 10
9 5 (3.94%) HPUX
10 4 (3.15%) Windows XP
11 2 (1.57%) Unix
12 1 (0.79%) Android
12 1 (0.79%) Apple iOS
12 1 (0.79%) Mac OS
12 1 (0.79%) Windows 2000
12 1 (0.79%) Windows 8
12 1 (0.79%) Windows Mobile
12 1 (0.79%) Windows Vista
Processes & Methodologies
1 27 (21.26%) ITIL
2 9 (7.09%) Business Intelligence
3 8 (6.30%) Data Security
4 7 (5.51%) Patch Management
5 6 (4.72%) Mentoring
6 5 (3.94%) Agile Software Development
6 5 (3.94%) ITSM
6 5 (3.94%) Network Design
6 5 (3.94%) Network Management
6 5 (3.94%) PRINCE2
7 4 (3.15%) Coaching
7 4 (3.15%) Infrastructure Monitoring
7 4 (3.15%) Server Patching
8 3 (2.36%) Analytics
8 3 (2.36%) Configuration Management
8 3 (2.36%) ERP
8 3 (2.36%) Migration
8 3 (2.36%) Presales
8 3 (2.36%) Project Management
8 3 (2.36%) Remediation Plan
Programming Languages
1 22 (17.32%) SQL
2 3 (2.36%) PowerShell
3 1 (0.79%) C#
3 1 (0.79%) PHP
Qualifications
1 18 (14.17%) Microsoft Certification
2 16 (12.60%) MCSE
3 14 (11.02%) CCNA
3 14 (11.02%) Cisco Certification
4 9 (7.09%) MCSA
5 8 (6.30%) Degree
6 7 (5.51%) MCP
7 5 (3.94%) CCNP
8 3 (2.36%) MCITP
8 3 (2.36%) Security Cleared
9 2 (1.57%) SC Cleared
10 1 (0.79%) Citrix Certification
10 1 (0.79%) LPIC
10 1 (0.79%) Network+ Certification
Quality Assurance & Compliance
1 4 (3.15%) SLA
System Software
1 78 (61.42%) Active Directory
2 28 (22.05%) VMware Infrastructure
3 26 (20.47%) Hyper-V
4 6 (4.72%) Microsoft Virtual Server
4 6 (4.72%) Virtual Servers
4 6 (4.72%) VMware ESXi
5 5 (3.94%) Firmware
5 5 (3.94%) vSphere
6 3 (2.36%) Virtual Machines
6 3 (2.36%) XenApp
7 2 (1.57%) Terminal Services
8 1 (0.79%) Citrix Presentation Server
8 1 (0.79%) VMware ESX
8 1 (0.79%) XenDesktop
Systems Management
1 15 (11.81%) Norton AntiVirus
2 10 (7.87%) Backup Exec
3 9 (7.09%) Tivoli
4 8 (6.30%) SCCM
4 8 (6.30%) WSUS
5 4 (3.15%) NetBackup
6 1 (0.79%) McAfee ePO
6 1 (0.79%) Microsoft Data Protection Manager
6 1 (0.79%) SCOM
6 1 (0.79%) Tivoli Endpoint Manager
Vendors
1 65 (51.18%) Microsoft
2 62 (48.82%) VMware
3 36 (28.35%) Cisco
4 32 (25.20%) HP
5 31 (24.41%) IBM
6 28 (22.05%) Citrix
7 18 (14.17%) Symantec
8 15 (11.81%) Veeam
9 9 (7.09%) EMC
10 8 (6.30%) Acronis
10 8 (6.30%) Brocade
11 7 (5.51%) Sophos
12 6 (4.72%) Genesys
12 6 (4.72%) Kaspersky
13 5 (3.94%) Juniper
14 4 (3.15%) SolarWinds
15 3 (2.36%) NetApp
15 3 (2.36%) SonicWALL
16 2 (1.57%) Adobe
16 2 (1.57%) Dell
Stoke-On-Trent, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £35000.00 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Venturi
Salary: £30000 - £35000 per annum + Benefits + Bonus
Posted: 4 days ago
Walsall
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 9 days ago
Stoke-On-Trent, Staffordshire
Connected IT
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 10 days ago
Worcester
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £32000.00 per annum
Posted: 25 days ago
Stoke-On-Trent, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £30000.00 per annum
Posted: 2 days ago