The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Third Line Support
Rank 178 170 163
Rank change year-on-year
-8 -7
Permanent jobs requiring a 3rd Line Support 42 45 50
As % of all permanent IT jobs located in the West Midlands 0.74% 0.82% 0.90%
As % of the Job Titles category 0.79% 0.86% 0.95%
Number of salaries quoted 34 44 40
Average salary £31,500 £32,500 £32,500
Average salary % change year-on-year
-3.07% -
90% offered a salary of more than £27,500 £25,800 £24,500
10% offered a salary of more than £37,500 £40,000 £38,000
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5349 5222 5236
As % of all permanent IT jobs located in the West Midlands 94.06% 95.40% 94.75%
Number of salaries quoted 4458 4332 4448
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £57,500 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Salary Trend in the West Midlands

3rd Line Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 2 September 2015.

3rd Line Support Salary Histogram in the West Midlands

3rd Line Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +6 19 £32,500 -2.98% 1
Staffordshire +9 6 £33,250 +38.54%
Solihull +8 6 £28,500 +21.27%
Coventry -5 6 £35,000 -7.89% 3
Dudley - 2 £28,250 -
Walsall - 2 £27,750 - 1
Wolverhampton - 2 £28,250 -
Herefordshire - 2 £37,500 -
West Bromwich -10 1 £24,000 -
Warwickshire - 1 £37,500 -
Halesowen - 1 £28,000 -
Stourbridge - 1 £28,500 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 2 September 2015, IT jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 59 (65.56%) Windows
2 48 (53.33%) VMware
3 45 (50.00%) Active Directory
4 32 (35.56%) Microsoft
5 27 (30.00%) VMware Infrastructure
6 26 (28.89%) Windows Server 2012
7 24 (26.67%) Windows Server 2008
7 24 (26.67%) MS Exchange
7 24 (26.67%) Citrix
8 23 (25.56%) Firewall
9 22 (24.44%) Cisco
10 21 (23.33%) MS Excel
10 21 (23.33%) Windows Server 2003
11 20 (22.22%) Microsoft Certification
12 19 (21.11%) DNS
13 17 (18.89%) SQL Server
13 17 (18.89%) SAN
14 16 (17.78%) SLA
15 15 (16.67%) DHCP
15 15 (16.67%) Hyper-V
15 15 (16.67%) Exchange Server 2010
16 14 (15.56%) MCSE
16 14 (15.56%) MCSA
17 13 (14.44%) ITIL
17 13 (14.44%) MCITP
18 12 (13.33%) Exchange Server 2013
19 10 (11.11%) SQL
19 10 (11.11%) NetApp
20 9 (10.00%) Cisco Certification
20 9 (10.00%) LAN

3rd Line Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 2 September 2015, IT jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (26.67%) MS Exchange
2 15 (16.67%) Exchange Server 2010
3 12 (13.33%) Exchange Server 2013
4 4 (4.44%) IIS
4 4 (4.44%) Exchange Server 2007
5 3 (3.33%) SharePoint
5 3 (3.33%) Exchange Server 2003
6 1 (1.11%) Lotus Domino
6 1 (1.11%) Site Server
6 1 (1.11%) CMS
Applications
1 21 (23.33%) MS Excel
2 6 (6.67%) MS Office
3 1 (1.11%) MS Project
Business Applications
1 1 (1.11%) Agresso
Cloud Services
1 7 (7.78%) SaaS
2 2 (2.22%) Office 365
3 1 (1.11%) Microsoft Azure
Communications & Networking
1 23 (25.56%) Firewall
2 19 (21.11%) DNS
3 17 (18.89%) SAN
4 15 (16.67%) DHCP
5 9 (10.00%) LAN
5 9 (10.00%) WAN
6 8 (8.89%) TCP/IP
7 7 (7.78%) VPN
8 6 (6.67%) VLAN
9 4 (4.44%) NAS
10 2 (2.22%) Junos
10 2 (2.22%) NetScaler
10 2 (2.22%) Wireless
11 1 (1.11%) IPv4
11 1 (1.11%) Wi-Fi
Database & Business Intelligence
1 17 (18.89%) SQL Server
2 5 (5.56%) SQL Server 2008
3 1 (1.11%) SQL Server 2012
3 1 (1.11%) MySQL
3 1 (1.11%) SQL Server 2000
3 1 (1.11%) SQL Server 2005
3 1 (1.11%) SQL Server Integration Services
Development Applications
1 1 (1.11%) TeamCity
1 1 (1.11%) Git (software)
1 1 (1.11%) Jasmine
General
1 5 (5.56%) Manufacturing
2 4 (4.44%) Telecoms
3 3 (3.33%) Finance
3 3 (3.33%) Retail
4 2 (2.22%) Automotive
5 1 (1.11%) Law
5 1 (1.11%) Legal
5 1 (1.11%) Pharmaceutical
5 1 (1.11%) Back Office
Libraries, Frameworks & Software Standards
1 4 (4.44%) .NET
2 2 (2.22%) XML
3 1 (1.11%) jQuery
3 1 (1.11%) Backbone.js
3 1 (1.11%) KnockoutJS
3 1 (1.11%) Ember.js
3 1 (1.11%) AngularJS
3 1 (1.11%) Durandal
Miscellaneous
1 4 (4.44%) Data Centre
2 3 (3.33%) Replication
2 3 (3.33%) Clustering
3 2 (2.22%) SecurID
3 2 (2.22%) EPoS
3 2 (2.22%) Blackberry
3 2 (2.22%) Telematics
3 2 (2.22%) Analytical Skills
3 2 (2.22%) BYOD
4 1 (1.11%) EqualLogic
4 1 (1.11%) Management Information System
4 1 (1.11%) Thin Client
4 1 (1.11%) Fat Client
4 1 (1.11%) Video Conferencing
Operating Systems
1 59 (65.56%) Windows
2 26 (28.89%) Windows Server 2012
3 24 (26.67%) Windows Server 2008
4 21 (23.33%) Windows Server 2003
5 8 (8.89%) Linux
5 8 (8.89%) Windows 8
6 7 (7.78%) Windows 7
7 4 (4.44%) Windows XP
8 2 (2.22%) Mac OS X
8 2 (2.22%) Android
8 2 (2.22%) Apple iOS
8 2 (2.22%) BlackBerry OS
9 1 (1.11%) Windows 2000 Server
9 1 (1.11%) Windows 2000
Processes & Methodologies
1 13 (14.44%) ITIL
2 8 (8.89%) Use Case
3 5 (5.56%) Infrastructure Management
4 4 (4.44%) Incident Management
5 3 (3.33%) Agile Software Development
5 3 (3.33%) Disaster Recovery
5 3 (3.33%) Kalman Filter
5 3 (3.33%) Server Building
6 2 (2.22%) Coaching
6 2 (2.22%) Change Management
6 2 (2.22%) Problem Management
6 2 (2.22%) Product Management
6 2 (2.22%) ERP
6 2 (2.22%) Workflow
6 2 (2.22%) Migration
6 2 (2.22%) Stakeholder Management
7 1 (1.11%) Scrum
7 1 (1.11%) Business Continuity
7 1 (1.11%) TDD
7 1 (1.11%) Web Development
Programming Languages
1 10 (11.11%) SQL
2 4 (4.44%) C#
3 2 (2.22%) C
4 1 (1.11%) JavaScript
Qualifications
1 20 (22.22%) Microsoft Certification
2 14 (15.56%) MCSE
2 14 (15.56%) MCSA
3 13 (14.44%) MCITP
4 9 (10.00%) Cisco Certification
5 6 (6.67%) CCNA
6 5 (5.56%) VMware Certified Professional (VCP)
7 4 (4.44%) Degree
7 4 (4.44%) CCNP
8 2 (2.22%) MCP
8 2 (2.22%) CCIE
8 2 (2.22%) CCDP
8 2 (2.22%) ITIL Certification
9 1 (1.11%) Network+ Certification
9 1 (1.11%) CCA
9 1 (1.11%) Citrix Certification
Quality Assurance & Compliance
1 16 (17.78%) SLA
System Software
1 45 (50.00%) Active Directory
2 27 (30.00%) VMware Infrastructure
3 15 (16.67%) Hyper-V
4 8 (8.89%) XenApp
5 4 (4.44%) Terminal Services
5 4 (4.44%) vSphere
6 3 (3.33%) VMware ESXi
6 3 (3.33%) Citrix Presentation Server
6 3 (3.33%) XenDesktop
7 2 (2.22%) VMware Server
8 1 (1.11%) MetaFrame
8 1 (1.11%) Forefront TMG
Systems Management
1 8 (8.89%) SCOM
2 5 (5.56%) SCCM
3 4 (4.44%) Backup Exec
4 3 (3.33%) Norton AntiVirus
5 2 (2.22%) NetBackup
5 2 (2.22%) SCDPM
6 1 (1.11%) McAfee ePO
6 1 (1.11%) ARCserve
Vendors
1 48 (53.33%) VMware
2 32 (35.56%) Microsoft
3 24 (26.67%) Citrix
4 22 (24.44%) Cisco
5 10 (11.11%) NetApp
6 5 (5.56%) Veeam
7 4 (4.44%) HP
7 4 (4.44%) Dell
7 4 (4.44%) SonicWALL
8 3 (3.33%) Sophos
8 3 (3.33%) Kaspersky
8 3 (3.33%) Symantec
9 2 (2.22%) IBM
9 2 (2.22%) Juniper
9 2 (2.22%) CommVault
9 2 (2.22%) Acronis
9 2 (2.22%) MobileIron
10 1 (1.11%) AVG
10 1 (1.11%) Sage
10 1 (1.11%) CheckPoint
Coventry, West Midlands (County)
ARC IT Recruitment Ltd
Salary: £28000 - £35000 Per Annum
Posted: 5 days ago
Coventry
Computer Futures
Salary: £38000 - £45000 per annum + Bens
Posted: 7 days ago
Birmingham, Warwickshire
TCNS
Posted: 15 days ago
Walsall
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 21 days ago
Coventry
Recruitment Genius
Salary: £27000 - £32000 per annum
Posted: 22 days ago