The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 171 130 172
Rank change year-on-year
-41 +42
Permanent jobs requiring a 3rd Line Support 54 89 23
As % of all permanent IT jobs located in the West Midlands 0.96% 1.76% 0.53%
As % of the Job Titles category 1.00% 1.82% 0.55%
Number of salaries quoted 49 86 21
Average salary £32,500 £37,250 £31,500
Average salary % change year-on-year
-12.75% +18.25%
90% offered a salary of more than £24,400 £30,400 £25,500
10% offered a salary of more than £45,000 £50,000 £33,500
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5416 4900 4150
As % of all permanent IT jobs located in the West Midlands 96.08% 96.74% 96.27%
Number of salaries quoted 4516 4265 3421
Average salary £42,500 £39,000 £37,500
Average salary % change year-on-year
+8.97% +4.00%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £60,000 £55,000 £55,104
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Salary Trend in the West Midlands

3rd Line Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 9 February 2016.

3rd Line Support Salary Histogram in the West Midlands

3rd Line Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +2 22 £40,500 +8.00% 2
Birmingham -47 14 £35,000 -6.66% 6
Staffordshire +4 6 £23,750 -34.48%
Warwickshire -16 4 £34,250 -6.16%
Walsall - 4 £27,500 -
Halesowen - 1 £30,000 -
Herefordshire - 1 £27,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 9 February 2016, IT jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 58 (58.00%) Windows
2 50 (50.00%) Active Directory
3 45 (45.00%) VMware
4 39 (39.00%) Microsoft
5 33 (33.00%) Firewall
5 33 (33.00%) Windows Server
5 33 (33.00%) Windows Server 2012
6 31 (31.00%) Cisco
7 29 (29.00%) Windows Server 2003
8 25 (25.00%) VMware Infrastructure
9 23 (23.00%) Windows Server 2008
9 23 (23.00%) Citrix
9 23 (23.00%) MS Excel
10 21 (21.00%) MS Exchange
10 21 (21.00%) LAN
10 21 (21.00%) WAN
11 20 (20.00%) SQL Server
12 18 (18.00%) Hyper-V
12 18 (18.00%) Cisco Certification
13 17 (17.00%) IBM
13 17 (17.00%) Linux
14 15 (15.00%) Exchange Server 2013
14 15 (15.00%) SQL
14 15 (15.00%) CCNP
14 15 (15.00%) SAN
15 14 (14.00%) DHCP
15 14 (14.00%) Exchange Server 2010
15 14 (14.00%) VLAN
16 13 (13.00%) DNS
17 12 (12.00%) TCP/IP

3rd Line Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 9 February 2016, IT jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (21.00%) MS Exchange
2 15 (15.00%) Exchange Server 2013
3 14 (14.00%) Exchange Server 2010
4 10 (10.00%) Site Server
5 5 (5.00%) Exchange Server 2003
6 4 (4.00%) Exchange Server 2007
6 4 (4.00%) SharePoint
7 2 (2.00%) BizTalk Server
8 1 (1.00%) CMS
8 1 (1.00%) IBM Domino
8 1 (1.00%) NetWeaver
8 1 (1.00%) SAP EP
8 1 (1.00%) SAP Portal
Applications
1 23 (23.00%) MS Excel
2 12 (12.00%) MS Office
3 2 (2.00%) Spreadsheet
Business Applications
1 2 (2.00%) Dynamics NAV
1 2 (2.00%) Unit4 Business World
2 1 (1.00%) SAP Oil and Gas
2 1 (1.00%) SAP SRM
Cloud Services
1 2 (2.00%) Mimecast
2 1 (1.00%) Cloud Computing
2 1 (1.00%) IaaS
Communications & Networking
1 33 (33.00%) Firewall
2 21 (21.00%) LAN
2 21 (21.00%) WAN
3 15 (15.00%) SAN
4 14 (14.00%) DHCP
4 14 (14.00%) VLAN
5 13 (13.00%) DNS
6 12 (12.00%) TCP/IP
7 11 (11.00%) VPN
8 10 (10.00%) Network Security
9 9 (9.00%) Cisco ASA
10 4 (4.00%) VoIP
11 3 (3.00%) ADSL
11 3 (3.00%) Internet
11 3 (3.00%) WLAN
12 2 (2.00%) IMAP
12 2 (2.00%) Intranet
12 2 (2.00%) iSCSI
12 2 (2.00%) SMTP
12 2 (2.00%) Wireless
Database & Business Intelligence
1 20 (20.00%) SQL Server
2 7 (7.00%) MySQL
3 6 (6.00%) PostgreSQL
4 1 (1.00%) BusinessObjects
4 1 (1.00%) SAP BI
4 1 (1.00%) SAP BW
4 1 (1.00%) SQL Server 2000
4 1 (1.00%) SQL Server 2005
4 1 (1.00%) SQL Server 2008
Development Applications
1 1 (1.00%) Hudson
General
1 9 (9.00%) Finance
2 8 (8.00%) Telecoms
3 4 (4.00%) Manufacturing
4 2 (2.00%) Back Office
4 2 (2.00%) Legal
5 1 (1.00%) Aerospace
5 1 (1.00%) Automotive
5 1 (1.00%) Electronics
5 1 (1.00%) Marketing
Libraries, Frameworks & Software Standards
1 7 (7.00%) HTML
2 2 (2.00%) .NET
3 1 (1.00%) BAPI
3 1 (1.00%) COM
3 1 (1.00%) SAP ALE
3 1 (1.00%) SAP Basis
3 1 (1.00%) SAP PI
3 1 (1.00%) SAP XI
3 1 (1.00%) Web Dynpro
Miscellaneous
1 5 (5.00%) Data Centre
2 4 (4.00%) Replication
3 2 (2.00%) Analytical Skills
3 2 (2.00%) Clustering
3 2 (2.00%) Driving Licence
3 2 (2.00%) EqualLogic
3 2 (2.00%) iSeries
3 2 (2.00%) Life Science
3 2 (2.00%) Management Information System
4 1 (1.00%) Handset
Operating Systems
1 58 (58.00%) Windows
2 33 (33.00%) Windows Server
2 33 (33.00%) Windows Server 2012
3 29 (29.00%) Windows Server 2003
4 23 (23.00%) Windows Server 2008
5 17 (17.00%) Linux
6 11 (11.00%) Windows 7
7 5 (5.00%) Windows XP
8 4 (4.00%) Windows 8
9 2 (2.00%) CentOS
9 2 (2.00%) Windows Vista
10 1 (1.00%) Windows 2000 Server
Processes & Methodologies
1 10 (10.00%) Server Building
2 6 (6.00%) Test Scripting
3 5 (5.00%) ITIL
4 4 (4.00%) Disaster Recovery
4 4 (4.00%) Kalman Filter
4 4 (4.00%) Migration
5 3 (3.00%) Capacity Planning
6 2 (2.00%) Agile Software Development
6 2 (2.00%) Asset Management
6 2 (2.00%) Business Intelligence
6 2 (2.00%) Change Management
6 2 (2.00%) Continuous Improvement
6 2 (2.00%) CRM
6 2 (2.00%) IT Asset Management
6 2 (2.00%) Stakeholder Engagement
6 2 (2.00%) Stakeholder Management
6 2 (2.00%) Time Management
6 2 (2.00%) Web Filtering
7 1 (1.00%) Service Management
7 1 (1.00%) Workflow
Programming Languages
1 15 (15.00%) SQL
2 8 (8.00%) Java
3 7 (7.00%) JavaScript
4 3 (3.00%) C
4 3 (3.00%) C#
5 2 (2.00%) T-SQL
5 2 (2.00%) VBA
6 1 (1.00%) ABAP
6 1 (1.00%) VB.NET
Qualifications
1 18 (18.00%) Cisco Certification
2 15 (15.00%) CCNP
3 10 (10.00%) CCIE
3 10 (10.00%) MCSE
3 10 (10.00%) Microsoft Certification
4 8 (8.00%) CCNA
5 6 (6.00%) MCSA
6 4 (4.00%) MCP
7 3 (3.00%) MCITP
8 2 (2.00%) Degree
8 2 (2.00%) HND
8 2 (2.00%) MCTS
9 1 (1.00%) Avaya Certification
9 1 (1.00%) CCA
9 1 (1.00%) Citrix Certification
9 1 (1.00%) DBS Check
9 1 (1.00%) Security Cleared
Quality Assurance & Compliance
1 10 (10.00%) SLA
System Software
1 50 (50.00%) Active Directory
2 25 (25.00%) VMware Infrastructure
3 18 (18.00%) Hyper-V
4 10 (10.00%) XenApp
5 8 (8.00%) Citrix Presentation Server
6 4 (4.00%) VMware ESXi
6 4 (4.00%) vSphere
7 3 (3.00%) Terminal Services
8 1 (1.00%) VMware Workstation
Systems Management
1 10 (10.00%) McAfee ePO
2 7 (7.00%) Backup Exec
3 4 (4.00%) SCCM
4 3 (3.00%) Norton AntiVirus
4 3 (3.00%) SCOM
5 1 (1.00%) Nagios
5 1 (1.00%) Opsview
5 1 (1.00%) WSUS
Vendors
1 45 (45.00%) VMware
2 39 (39.00%) Microsoft
3 31 (31.00%) Cisco
4 23 (23.00%) Citrix
5 17 (17.00%) IBM
6 10 (10.00%) Intel Security
6 10 (10.00%) Juniper
7 9 (9.00%) Veeam
8 6 (6.00%) NetApp
9 5 (5.00%) Avaya
9 5 (5.00%) HP
9 5 (5.00%) Kaspersky
9 5 (5.00%) Symantec
10 3 (3.00%) SonicWALL
10 3 (3.00%) Sophos
11 2 (2.00%) CheckPoint
11 2 (2.00%) Dell
11 2 (2.00%) IFS
11 2 (2.00%) SAP
12 1 (1.00%) Oracle
Birmingham, West Midlands (County)
EasyWebRecruitment.com
Salary: c£30,000
Posted: Yesterday
Birmingham, West Midlands (County)
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Salary: £28000.00 - £32000.00 per annum
Posted: 6 days ago
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Salary: £30000.00 - £35000.00 per annum
Posted: 14 days ago
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