The statistics below represent IT jobs advertised across the West Midlands region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
Third Line Support
Rank 170 170 179
Rank change year-on-year
0 +9
Permanent jobs requiring a 3rd Line Support 69 55 37
As % of all permanent IT jobs located in the West Midlands 1.13% 1.04% 0.71%
As % of the Job Titles category 1.17% 1.08% 0.74%
Number of salaries quoted 61 39 32
Median salary £34,143 £35,000 £32,500
Median salary % change year-on-year
-2.44% +7.69%
90% offered a salary of more than £25,200 £27,000 £27,050
10% offered a salary of more than £40,500 £40,000 £40,900
UK excluding London median salary £35,000 £36,000 £33,500
% change year-on-year
-2.77% +7.46%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5874 5113 5029
As % of all permanent IT jobs located in the West Midlands 96.42% 97.08% 96.43%
Number of salaries quoted 4625 4281 4227
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,750 £24,250 £22,500
10% offered a salary of more than £60,000 £57,500 £58,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Salary Trend in the West Midlands

3rd Line Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 24 May 2016.

3rd Line Support Salary Histogram in the West Midlands

3rd Line Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -5 25 £32,500 -
Coventry -2 11 £40,500 +5.19%
Staffordshire +5 10 £35,000 +28.44%
Warwickshire +1 7 £36,000 -24.21% 1
Walsall -6 6 £34,500 +15.00%
Solihull +18 4 £42,500 -
Shropshire -17 2 - -
Wolverhampton -8 1 £23,000 -36.11%
Brierley Hill - 1 £30,000 -
Dudley - 1 £30,000 -
Willenhall - 1 £32,500 - 1
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 May 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Support in the job title.

1 73 (54.48%) VMware
2 71 (52.99%) Windows
3 70 (52.24%) Microsoft
4 65 (48.51%) Active Directory
5 50 (37.31%) Windows Server
6 40 (29.85%) Cisco
7 35 (26.12%) Windows Server 2012
8 33 (24.63%) Citrix
9 32 (23.88%) Windows Server 2008
10 30 (22.39%) MS Exchange
11 29 (21.64%) IBM
11 29 (21.64%) LAN
12 28 (20.90%) HP
13 27 (20.15%) Windows Server 2003
13 27 (20.15%) VMware Infrastructure
14 24 (17.91%) Windows 7
14 24 (17.91%) Firewall
14 24 (17.91%) SAN
14 24 (17.91%) WAN
15 23 (17.16%) MS Excel
16 22 (16.42%) Linux
16 22 (16.42%) DNS
17 21 (15.67%) Cisco Certification
18 20 (14.93%) ITIL
19 18 (13.43%) SQL Server
20 17 (12.69%) CCNA
20 17 (12.69%) Hyper-V
21 15 (11.19%) MS Office
22 14 (10.45%) Exchange Server 2010
23 13 (9.70%) SharePoint

3rd Line Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (22.39%) MS Exchange
2 14 (10.45%) Exchange Server 2010
3 13 (9.70%) SharePoint
4 9 (6.72%) Exchange Server 2003
4 9 (6.72%) Exchange Server 2013
5 8 (5.97%) Site Server
6 6 (4.48%) IIS
7 4 (2.99%) BizTalk Server
7 4 (2.99%) SharePoint Server
8 3 (2.24%) Tomcat
9 2 (1.49%) Documentum
9 2 (1.49%) Exstream Dialogue
9 2 (1.49%) WebSphere
10 1 (0.75%) IBM Domino
10 1 (0.75%) IBM Notes
10 1 (0.75%) NetWeaver
10 1 (0.75%) SAP EP
10 1 (0.75%) SAP Portal
10 1 (0.75%) SharePoint 2010
10 1 (0.75%) Skype for Business
Applications
1 23 (17.16%) MS Excel
2 15 (11.19%) MS Office
3 2 (1.49%) Spreadsheet
Business Applications
1 2 (1.49%) Dynamics NAV
1 2 (1.49%) Exstream
2 1 (0.75%) SAP Oil and Gas
2 1 (0.75%) SAP SRM
2 1 (0.75%) Unit4 Business World
Cloud Services
1 6 (4.48%) Microsoft Azure
2 5 (3.73%) Cloud Computing
3 2 (1.49%) Mimecast
3 2 (1.49%) Office 365
4 1 (0.75%) IaaS
4 1 (0.75%) PaaS
Communications & Networking
1 29 (21.64%) LAN
2 24 (17.91%) Firewall
2 24 (17.91%) SAN
2 24 (17.91%) WAN
3 22 (16.42%) DNS
4 13 (9.70%) DHCP
4 13 (9.70%) TCP/IP
5 10 (7.46%) VLAN
5 10 (7.46%) VPN
6 8 (5.97%) Network Security
6 8 (5.97%) VoIP
7 5 (3.73%) Internet
7 5 (3.73%) MPLS
8 4 (2.99%) Cisco ASA
8 4 (2.99%) Ethernet
9 3 (2.24%) Cisco IOS
10 2 (1.49%) IMAP
10 2 (1.49%) Intranet
10 2 (1.49%) SMTP
10 2 (1.49%) Wireless
Database & Business Intelligence
1 18 (13.43%) SQL Server
2 4 (2.99%) Big Data
2 4 (2.99%) Data Warehouse
2 4 (2.99%) MySQL
2 4 (2.99%) PostgreSQL
3 3 (2.24%) Informix
3 3 (2.24%) Relational Database
4 1 (0.75%) BusinessObjects
4 1 (0.75%) SAP BI
4 1 (0.75%) SAP BW
4 1 (0.75%) SQL Server 2008
General
1 8 (5.97%) Telecoms
2 7 (5.22%) Finance
3 5 (3.73%) Law
4 4 (2.99%) Manufacturing
5 2 (1.49%) Back Office
5 2 (1.49%) Banking
6 1 (0.75%) Electronics
6 1 (0.75%) Legal
6 1 (0.75%) Marketing
6 1 (0.75%) Publishing
6 1 (0.75%) Retail
Libraries, Frameworks & Software Standards
1 5 (3.73%) .NET
2 4 (2.99%) HTML
3 1 (0.75%) BAPI
3 1 (0.75%) RESTful
3 1 (0.75%) SAP ALE
3 1 (0.75%) SAP Basis
3 1 (0.75%) SAP PI
3 1 (0.75%) SAP XI
3 1 (0.75%) Web Dynpro
Miscellaneous
1 8 (5.97%) Data Centre
2 7 (5.22%) Tandem
3 5 (3.73%) Driving Licence
3 5 (3.73%) Enterprise Software
4 3 (2.24%) Analytical Skills
5 2 (1.49%) EqualLogic
5 2 (1.49%) HP Storage
5 2 (1.49%) iSeries
5 2 (1.49%) Life Science
6 1 (0.75%) Blackberry
6 1 (0.75%) Clustering
6 1 (0.75%) CMDB
6 1 (0.75%) Handset
6 1 (0.75%) iPad
6 1 (0.75%) Replication
Operating Systems
1 71 (52.99%) Windows
2 50 (37.31%) Windows Server
3 35 (26.12%) Windows Server 2012
4 32 (23.88%) Windows Server 2008
5 27 (20.15%) Windows Server 2003
6 24 (17.91%) Windows 7
7 22 (16.42%) Linux
8 11 (8.21%) Windows XP
9 10 (7.46%) Windows 10
10 3 (2.24%) HPUX
11 2 (1.49%) Unix
11 2 (1.49%) Windows 8
11 2 (1.49%) Windows Vista
12 1 (0.75%) CentOS
12 1 (0.75%) Windows 2000
Processes & Methodologies
1 20 (14.93%) ITIL
2 8 (5.97%) Server Building
3 7 (5.22%) Business Intelligence
3 7 (5.22%) Network Design
4 6 (4.48%) Mentoring
5 5 (3.73%) Agile Software Development
5 5 (3.73%) Configuration Management
5 5 (3.73%) ITSM
5 5 (3.73%) Patch Management
6 4 (2.99%) Analytics
6 4 (2.99%) Coaching
6 4 (2.99%) Test Scripting
7 3 (2.24%) CRM
7 3 (2.24%) Migration
7 3 (2.24%) Network Management
7 3 (2.24%) People Management
7 3 (2.24%) PRINCE2
7 3 (2.24%) Time Management
8 2 (1.49%) Service Management
8 2 (1.49%) Stakeholder Management
Programming Languages
1 11 (8.21%) SQL
2 6 (4.48%) Java
3 4 (2.99%) JavaScript
4 3 (2.24%) C#
5 2 (1.49%) T-SQL
5 2 (1.49%) VBA
6 1 (0.75%) ABAP
6 1 (0.75%) PowerShell
Qualifications
1 21 (15.67%) Cisco Certification
2 17 (12.69%) CCNA
3 10 (7.46%) CCNP
3 10 (7.46%) Microsoft Certification
4 9 (6.72%) MCSE
5 5 (3.73%) MCITP
5 5 (3.73%) MCSA
6 4 (2.99%) CCIE
6 4 (2.99%) Security Cleared
7 3 (2.24%) Degree
8 2 (1.49%) HND
8 2 (1.49%) MCP
8 2 (1.49%) MCTS
8 2 (1.49%) SC Cleared
9 1 (0.75%) Avaya Certification
9 1 (0.75%) Citrix Certification
9 1 (0.75%) DBS Check
9 1 (0.75%) LPIC
9 1 (0.75%) Network+ Certification
Quality Assurance & Compliance
1 11 (8.21%) SLA
System Software
1 65 (48.51%) Active Directory
2 27 (20.15%) VMware Infrastructure
3 17 (12.69%) Hyper-V
4 12 (8.96%) XenApp
5 8 (5.97%) Citrix Presentation Server
6 6 (4.48%) Terminal Services
7 5 (3.73%) Firmware
8 4 (2.99%) vSphere
9 1 (0.75%) VMware ESX
9 1 (0.75%) VMware ESXi
9 1 (0.75%) XenDesktop
Systems Management
1 11 (8.21%) Backup Exec
2 8 (5.97%) McAfee ePO
3 5 (3.73%) NetBackup
3 5 (3.73%) SCCM
4 3 (2.24%) SCOM
4 3 (2.24%) WSUS
5 2 (1.49%) Norton AntiVirus
6 1 (0.75%) Microsoft Data Protection Manager
6 1 (0.75%) Nagios
6 1 (0.75%) Opsview
6 1 (0.75%) Tivoli
6 1 (0.75%) Tivoli Endpoint Manager
Vendors
1 73 (54.48%) VMware
2 70 (52.24%) Microsoft
3 40 (29.85%) Cisco
4 33 (24.63%) Citrix
5 29 (21.64%) IBM
6 28 (20.90%) HP
7 12 (8.96%) Juniper
8 11 (8.21%) Symantec
8 11 (8.21%) Veeam
9 8 (5.97%) Intel Security
10 7 (5.22%) Genesys
11 5 (3.73%) Avaya
12 4 (2.99%) NetApp
13 3 (2.24%) Kaspersky
13 3 (2.24%) Oracle
14 2 (1.49%) CheckPoint
14 2 (1.49%) Dell
14 2 (1.49%) Red Hat
14 2 (1.49%) SAP
14 2 (1.49%) Sophos
Willenhall
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 13 days ago