The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Third Line Support
Rank 178 180 171
Rank change year-on-year
+2 -9
Permanent jobs requiring a 3rd Line Support 43 36 41
As % of all permanent IT jobs located in the West Midlands 0.74% 0.66% 0.76%
As % of the Job Titles category 0.79% 0.70% 0.80%
Number of salaries quoted 32 35 29
Average salary £31,250 £32,500 £33,000
Average salary % change year-on-year
-3.84% -1.51%
90% offered a salary of more than £27,150 £30,000 £22,000
10% offered a salary of more than £37,750 £40,000 £37,000
UK excluding London average salary £36,000 £34,000 £32,500
% change year-on-year
+5.88% +4.61%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5455 5155 5148
As % of all permanent IT jobs located in the West Midlands 94.48% 94.47% 95.30%
Number of salaries quoted 4560 4367 4308
Average salary £39,100 £40,000 £37,500
Average salary % change year-on-year
-2.25% +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £56,450 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Salary Trend in the West Midlands

3rd Line Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 30 June 2015.

3rd Line Support Salary Histogram in the West Midlands

3rd Line Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -11 17 £31,500 +0.80% 2
Coventry -6 9 £30,250 -6.92% 1
Staffordshire - 5 £34,000 - 3
Shropshire -9 4 £27,500 -15.38%
Walsall - 4 £30,000 -
Warwickshire - 2 £47,500 -
Solihull +9 1 - -
Herefordshire -9 1 - -
Wolverhampton - 1 - -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 June 2015, IT jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 62 (65.96%) Windows
2 53 (56.38%) VMware
3 47 (50.00%) Active Directory
4 41 (43.62%) MS Exchange
5 36 (38.30%) Windows Server 2008
6 35 (37.23%) Microsoft
7 27 (28.72%) Exchange Server 2010
8 26 (27.66%) Windows Server 2012
8 26 (27.66%) Cisco
8 26 (27.66%) SQL Server
9 25 (26.60%) DNS
9 25 (26.60%) VMware Infrastructure
10 23 (24.47%) Firewall
11 22 (23.40%) Hyper-V
12 21 (22.34%) SAN
13 20 (21.28%) MS Excel
14 19 (20.21%) Citrix
15 18 (19.15%) Windows Server 2003
16 17 (18.09%) Microsoft Certification
17 15 (15.96%) SQL
18 14 (14.89%) DHCP
18 14 (14.89%) Cisco Certification
18 14 (14.89%) MCITP
18 14 (14.89%) Exchange Server 2013
19 13 (13.83%) TCP/IP
19 13 (13.83%) SLA
20 12 (12.77%) MCSA
20 12 (12.77%) ITIL
20 12 (12.77%) CCNA
21 11 (11.70%) Use Case

3rd Line Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 June 2015, IT jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (43.62%) MS Exchange
2 27 (28.72%) Exchange Server 2010
3 14 (14.89%) Exchange Server 2013
4 11 (11.70%) IIS
5 7 (7.45%) Exchange Server 2007
6 4 (4.26%) SharePoint
7 2 (2.13%) Exchange Server 2003
8 1 (1.06%) CMS
Applications
1 20 (21.28%) MS Excel
2 8 (8.51%) MS Office
3 1 (1.06%) MS Project
3 1 (1.06%) MS PowerPoint
Cloud Services
1 7 (7.45%) SaaS
2 6 (6.38%) Office 365
3 3 (3.19%) Microsoft Azure
Communications & Networking
1 25 (26.60%) DNS
2 23 (24.47%) Firewall
3 21 (22.34%) SAN
4 14 (14.89%) DHCP
5 13 (13.83%) TCP/IP
6 7 (7.45%) LAN
6 7 (7.45%) WAN
7 6 (6.38%) VPN
7 6 (6.38%) VLAN
7 6 (6.38%) NAS
8 3 (3.19%) Wireless
9 2 (2.13%) Cisco ASA
9 2 (2.13%) NetScaler
9 2 (2.13%) SMTP
10 1 (1.06%) VoIP
10 1 (1.06%) Internet
10 1 (1.06%) Network Security
10 1 (1.06%) Wi-Fi
Database & Business Intelligence
1 26 (27.66%) SQL Server
2 11 (11.70%) SQL Server 2008
3 4 (4.26%) SQL Server 2005
4 3 (3.19%) SQL Server 2000
5 2 (2.13%) SQL Server 2012
6 1 (1.06%) SQL Server Integration Services
Development Applications
1 1 (1.06%) Visual Studio
1 1 (1.06%) TeamCity
1 1 (1.06%) Git (software)
1 1 (1.06%) Jasmine
General
1 6 (6.38%) Retail
2 4 (4.26%) Telecoms
2 4 (4.26%) Manufacturing
3 3 (3.19%) Automotive
4 2 (2.13%) Advertising
4 2 (2.13%) Finance
5 1 (1.06%) Pharmaceutical
5 1 (1.06%) Back Office
5 1 (1.06%) Law
5 1 (1.06%) Legal
Libraries, Frameworks & Software Standards
1 6 (6.38%) .NET
2 4 (4.26%) XML
3 1 (1.06%) jQuery
3 1 (1.06%) Backbone.js
3 1 (1.06%) KnockoutJS
3 1 (1.06%) Ember.js
3 1 (1.06%) AngularJS
3 1 (1.06%) Durandal
3 1 (1.06%) ASP.NET
Miscellaneous
1 6 (6.38%) Clustering
2 5 (5.32%) Analytical Skills
2 5 (5.32%) Data Centre
3 4 (4.26%) EPoS
4 3 (3.19%) Telematics
5 1 (1.06%) EqualLogic
5 1 (1.06%) Management Information System
5 1 (1.06%) Replication
5 1 (1.06%) Computer Science
Operating Systems
1 62 (65.96%) Windows
2 36 (38.30%) Windows Server 2008
3 26 (27.66%) Windows Server 2012
4 18 (19.15%) Windows Server 2003
5 11 (11.70%) Windows 8
6 8 (8.51%) Linux
7 3 (3.19%) Windows XP
7 3 (3.19%) Windows 7
8 1 (1.06%) Windows 2000 Server
8 1 (1.06%) Windows 2000
Processes & Methodologies
1 12 (12.77%) ITIL
2 11 (11.70%) Use Case
3 5 (5.32%) Agile Software Development
3 5 (5.32%) Infrastructure Management
4 4 (4.26%) Product Management
5 3 (3.19%) Incident Management
6 2 (2.13%) ERP
6 2 (2.13%) Stakeholder Management
6 2 (2.13%) Service Delivery
6 2 (2.13%) Change Management
6 2 (2.13%) Mentoring
6 2 (2.13%) Supply Chain Management
7 1 (1.06%) Server Building
7 1 (1.06%) DevOps
7 1 (1.06%) Kalman Filter
7 1 (1.06%) BDD
7 1 (1.06%) Root Cause Analysis
7 1 (1.06%) Analytics
7 1 (1.06%) Data Security
7 1 (1.06%) Security Management
Programming Languages
1 15 (15.96%) SQL
2 6 (6.38%) C#
3 1 (1.06%) Java
3 1 (1.06%) JavaScript
3 1 (1.06%) PL/SQL
3 1 (1.06%) VB
3 1 (1.06%) VB.NET
3 1 (1.06%) VB6
3 1 (1.06%) C
Qualifications
1 17 (18.09%) Microsoft Certification
2 14 (14.89%) Cisco Certification
2 14 (14.89%) MCITP
3 12 (12.77%) MCSA
3 12 (12.77%) CCNA
4 10 (10.64%) MCSE
5 8 (8.51%) Degree
6 5 (5.32%) VMware Certified Professional (VCP)
7 3 (3.19%) ITIL Certification
7 3 (3.19%) CCNP
7 3 (3.19%) CCDP
7 3 (3.19%) CCA
7 3 (3.19%) Citrix Certification
8 1 (1.06%) MCP
8 1 (1.06%) Network+ Certification
Quality Assurance & Compliance
1 13 (13.83%) SLA
System Software
1 47 (50.00%) Active Directory
2 25 (26.60%) VMware Infrastructure
3 22 (23.40%) Hyper-V
4 8 (8.51%) Terminal Services
5 6 (6.38%) XenApp
6 4 (4.26%) VMware Server
7 3 (3.19%) XenDesktop
8 2 (2.13%) vSphere
9 1 (1.06%) VMware ESXi
9 1 (1.06%) VMware ESX
9 1 (1.06%) Microsoft Virtual Server
9 1 (1.06%) Citrix Presentation Server
Systems Management
1 10 (10.64%) SCOM
2 9 (9.57%) SCCM
3 2 (2.13%) SCDPM
4 1 (1.06%) Nagios
4 1 (1.06%) Norton AntiVirus
4 1 (1.06%) Backup Exec
Vendors
1 53 (56.38%) VMware
2 35 (37.23%) Microsoft
3 26 (27.66%) Cisco
4 19 (20.21%) Citrix
5 6 (6.38%) NetApp
6 5 (5.32%) HP
6 5 (5.32%) Dell
7 3 (3.19%) Sophos
8 2 (2.13%) Veeam
8 2 (2.13%) EMC
9 1 (1.06%) Juniper
9 1 (1.06%) Oracle
9 1 (1.06%) Business Objects
9 1 (1.06%) Sage
9 1 (1.06%) Symantec
9 1 (1.06%) Remedy
9 1 (1.06%) AppSense
9 1 (1.06%) WatchGuard
9 1 (1.06%) SonicWALL
9 1 (1.06%) Barracuda Networks
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: 17 hours ago
Staffordshire
Informatiq Consulting
Salary: £28000 - £32000 per annum + Pension, healthcare, bonus
Posted: Yesterday
Staffordshire
Informatiq Consulting
Salary: £32000 - £35000 per annum
Posted: 4 days ago
Coventry
Hays IT - Uk Posting account
Salary: £35000.00 per annum
Posted: 20 days ago
Staffordshire
Applause IT Innovation
Salary: £35000 - £37000 per annum + + benefits
Posted: 27 days ago