The statistics below represent IT jobs advertised across the West Midlands region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Third Line Support
Rank 168 180 181
Rank change year-on-year
+12 +1
Permanent jobs requiring a 3rd Line Support 67 45 48
As % of all permanent IT jobs located in the West Midlands 1.16% 0.84% 0.87%
As % of the Job Titles category 1.21% 0.87% 0.89%
Number of salaries quoted 61 37 45
Median salary £35,000 £28,500 £32,500
Median salary % change year-on-year
+22.80% -12.30%
90% offered a salary of more than £28,250 £24,600 £26,000
10% offered a salary of more than £38,750 £41,000 £43,750
UK excluding London median salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5545 5187 5391
As % of all permanent IT jobs located in the West Midlands 95.92% 96.38% 97.28%
Number of salaries quoted 4394 4329 4506
Median salary £39,500 £37,500 £38,000
Median salary % change year-on-year
+5.33% -1.31%
90% offered a salary of more than £23,000 £25,000 £24,000
10% offered a salary of more than £57,500 £60,000 £59,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

3rd Line Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Salary Trend in the West Midlands

3rd Line Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 28 September 2016.

3rd Line Support Salary Histogram in the West Midlands

3rd Line Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -14 28 £32,500 - 1
Staffordshire +12 15 £35,000 +45.83% 1
Solihull +13 5 £37,500 +31.57%
Coventry -3 5 £40,500 -4.70%
Walsall +2 4 £30,000 +9.09% 1
Warwickshire 0 4 £33,000 -12.00%
Shropshire - 3 £26,500 - 1
Worcestershire - 3 £31,000 -
Halesowen 0 1 £35,000 +25.00%
Herefordshire -2 1 £35,500 -5.33%
Wolverhampton -3 1 £35,000 +23.89%
Dudley -6 1 £25,000 -11.50%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 September 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Support in the job title.

1 82 (65.08%) Windows
2 79 (62.70%) Active Directory
3 58 (46.03%) Windows Server
3 58 (46.03%) Microsoft
4 57 (45.24%) VMware
5 43 (34.13%) DNS
6 42 (33.33%) MS Exchange
7 36 (28.57%) DHCP
8 34 (26.98%) Firewall
8 34 (26.98%) Windows Server 2012
9 33 (26.19%) SQL Server
10 32 (25.40%) SAN
11 31 (24.60%) VPN
11 31 (24.60%) Cisco
11 31 (24.60%) SQL
11 31 (24.60%) VMware Infrastructure
12 30 (23.81%) Citrix
13 29 (23.02%) IBM
14 27 (21.43%) WAN
14 27 (21.43%) HP
14 27 (21.43%) ITIL
14 27 (21.43%) Hyper-V
15 26 (20.63%) IIS
15 26 (20.63%) LAN
16 25 (19.84%) TCP/IP
17 21 (16.67%) Linux
18 19 (15.08%) MS Excel
18 19 (15.08%) Microsoft Certification
19 17 (13.49%) MCSE
19 17 (13.49%) VLAN

3rd Line Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (33.33%) MS Exchange
2 26 (20.63%) IIS
3 10 (7.94%) Exchange Server 2010
3 10 (7.94%) IBM Domino
4 9 (7.14%) Apache
4 9 (7.14%) Exchange Server 2013
4 9 (7.14%) IBM Notes
5 6 (4.76%) Skype for Business
6 5 (3.97%) Exchange Server 2007
6 5 (3.97%) SharePoint
6 5 (3.97%) Tomcat
7 4 (3.17%) Exchange Server 2003
8 2 (1.59%) BizTalk Server
8 2 (1.59%) Documentum
8 2 (1.59%) Exstream Dialogue
8 2 (1.59%) SharePoint 2010
8 2 (1.59%) SharePoint 2013
8 2 (1.59%) WebSphere
9 1 (0.79%) CMS
Applications
1 19 (15.08%) MS Excel
2 12 (9.52%) MS Office
3 1 (0.79%) MS PowerPoint
Business Applications
1 2 (1.59%) Exstream
Cloud Services
1 16 (12.70%) Microsoft Azure
2 13 (10.32%) Office 365
3 6 (4.76%) Amazon AWS
4 2 (1.59%) Mimecast
5 1 (0.79%) Google Analytics
5 1 (0.79%) PaaS
5 1 (0.79%) SaaS
Communications & Networking
1 43 (34.13%) DNS
2 36 (28.57%) DHCP
3 34 (26.98%) Firewall
4 32 (25.40%) SAN
5 31 (24.60%) VPN
6 27 (21.43%) WAN
7 26 (20.63%) LAN
8 25 (19.84%) TCP/IP
9 17 (13.49%) VLAN
10 16 (12.70%) Network Security
11 11 (8.73%) SMTP
12 10 (7.94%) SSL
13 9 (7.14%) HTTP
13 9 (7.14%) ICMP
13 9 (7.14%) Telnet
14 7 (5.56%) MPLS
15 6 (4.76%) VoIP
16 3 (2.38%) Cisco ASA
16 3 (2.38%) Internet
16 3 (2.38%) Skype
Database & Business Intelligence
1 33 (26.19%) SQL Server
2 8 (6.35%) Relational Database
3 6 (4.76%) Data Warehouse
3 6 (4.76%) SQL Server 2008
4 5 (3.97%) Informix
5 1 (0.79%) MySQL
5 1 (0.79%) SQL Server 2012
5 1 (0.79%) SQL Server Integration Services
5 1 (0.79%) SQL Server Reporting Services
General
1 9 (7.14%) Legal
1 9 (7.14%) Retail
2 7 (5.56%) Law
3 6 (4.76%) Manufacturing
4 3 (2.38%) Telecoms
5 2 (1.59%) Banking
5 2 (1.59%) Finance
6 1 (0.79%) Advertising
6 1 (0.79%) Publishing
Libraries, Frameworks & Software Standards
1 6 (4.76%) .NET
2 1 (0.79%) CSS
2 1 (0.79%) HTML
2 1 (0.79%) RESTful
2 1 (0.79%) Web Services
2 1 (0.79%) XML
2 1 (0.79%) XSLT
Miscellaneous
1 7 (5.56%) Data Centre
1 7 (5.56%) Enterprise Storage
2 6 (4.76%) Replication
3 2 (1.59%) Analytical Skills
3 2 (1.59%) HP Storage
3 2 (1.59%) Management Information System
4 1 (0.79%) Blackberry
4 1 (0.79%) CMDB
4 1 (0.79%) Computer Science
4 1 (0.79%) iPad
4 1 (0.79%) iSeries
4 1 (0.79%) Mobile Computing
4 1 (0.79%) Tandem
Operating Systems
1 82 (65.08%) Windows
2 58 (46.03%) Windows Server
3 34 (26.98%) Windows Server 2012
4 21 (16.67%) Linux
5 16 (12.70%) Windows Server 2008
6 12 (9.52%) Windows Server 2003
7 8 (6.35%) Windows 10
7 8 (6.35%) Windows 7
8 5 (3.97%) HPUX
9 2 (1.59%) Unix
9 2 (1.59%) Windows 8
9 2 (1.59%) Windows XP
10 1 (0.79%) Android
10 1 (0.79%) Apple iOS
10 1 (0.79%) Mac OS
10 1 (0.79%) Windows Mobile
10 1 (0.79%) Windows Vista
Processes & Methodologies
1 27 (21.43%) ITIL
2 9 (7.14%) Business Intelligence
2 9 (7.14%) Data Security
3 7 (5.56%) Infrastructure Monitoring
3 7 (5.56%) Patch Management
3 7 (5.56%) Server Patching
4 6 (4.76%) ERP
4 6 (4.76%) Mentoring
4 6 (4.76%) Presales
5 5 (3.97%) Agile Software Development
5 5 (3.97%) ITSM
5 5 (3.97%) Network Management
5 5 (3.97%) PRINCE2
6 4 (3.17%) Coaching
7 3 (2.38%) Migration
7 3 (2.38%) Project Management
7 3 (2.38%) Remediation Plan
7 3 (2.38%) Web Development
8 2 (1.59%) Service Delivery
8 2 (1.59%) Time Management
Programming Languages
1 31 (24.60%) SQL
2 3 (2.38%) PowerShell
3 2 (1.59%) PHP
4 1 (0.79%) T-SQL
4 1 (0.79%) VB
4 1 (0.79%) VB6
Qualifications
1 19 (15.08%) Microsoft Certification
2 17 (13.49%) MCSE
3 12 (9.52%) Degree
4 9 (7.14%) CCNA
4 9 (7.14%) Cisco Certification
4 9 (7.14%) MCSA
5 7 (5.56%) MCP
6 2 (1.59%) MCITP
6 2 (1.59%) SC Cleared
6 2 (1.59%) Security Cleared
7 1 (0.79%) CCNP
7 1 (0.79%) Citrix Certification
7 1 (0.79%) ITIL Certification
7 1 (0.79%) LPIC
7 1 (0.79%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (1.59%) SLA
System Software
1 79 (62.70%) Active Directory
2 31 (24.60%) VMware Infrastructure
3 27 (21.43%) Hyper-V
4 9 (7.14%) Microsoft Virtual Server
4 9 (7.14%) Virtual Servers
5 6 (4.76%) VMware ESXi
6 5 (3.97%) Firmware
7 4 (3.17%) vSphere
8 3 (2.38%) XenApp
9 2 (1.59%) Citrix Presentation Server
10 1 (0.79%) VMware Server
Systems Management
1 15 (11.90%) Norton AntiVirus
2 12 (9.52%) SCCM
3 10 (7.94%) Tivoli
4 8 (6.35%) WSUS
5 7 (5.56%) Backup Exec
6 4 (3.17%) NetBackup
7 2 (1.59%) SCOM
8 1 (0.79%) Cisco CUCM
8 1 (0.79%) McAfee ePO
8 1 (0.79%) Microsoft Data Protection Manager
8 1 (0.79%) Nagios
8 1 (0.79%) Opsview
8 1 (0.79%) Tivoli Endpoint Manager
Vendors
1 58 (46.03%) Microsoft
2 57 (45.24%) VMware
3 31 (24.60%) Cisco
4 30 (23.81%) Citrix
5 29 (23.02%) IBM
6 27 (21.43%) HP
7 16 (12.70%) Symantec
8 14 (11.11%) Veeam
9 10 (7.94%) Acronis
10 9 (7.14%) Brocade
10 9 (7.14%) EMC
11 7 (5.56%) SolarWinds
12 6 (4.76%) Sophos
13 5 (3.97%) Kaspersky
14 3 (2.38%) NetApp
15 2 (1.59%) Adobe
15 2 (1.59%) Dell
15 2 (1.59%) Oracle
15 2 (1.59%) SonicWALL
16 1 (0.79%) Draytek
Birmingham, West Midlands (County)
Gleeson Recruitment Group
Salary: £30k - 35k per year + benefits
Posted: 4 days ago
Walsall, West Midlands (County)
Monarch Recruitment
Salary: £30000 - £35000 per annum, Benefits Excellent benefits
Posted: 6 days ago
Stoke-On-Trent, Staffordshire
Connected IT
Salary: £30000 - £45000 per annum + Bonus + Benefits
Posted: 19 days ago
Telford
Recruitment Revolution Limited
Salary: £25,000 - £28,000 depending on experience + pension and healthcare
Posted: 22 days ago