Senior Service Desk Analyst Jobs with Work from Home Options

Senior Service Desk Analyst
UK > Work from Home

The median Senior Service Desk Analyst salary in Work from Home is £50,750 per year according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 580 650 860
Rank change year-on-year +70 +210 -291
Permanent jobs requiring a Senior Service Desk Analyst 4 8 4
As % of all permanent jobs with a WFH option 0.012% 0.020% 0.006%
As % of the Job Titles category 0.012% 0.021% 0.006%
Number of salaries quoted 4 3 4
10th Percentile £41,875 £30,574 £28,150
25th Percentile £44,688 £31,434 £31,750
Median annual salary (50th Percentile) £50,750 £34,671 £38,750
Median % change year-on-year +46.38% -10.53% +35.96%
75th Percentile £55,000 £35,737 £41,063
90th Percentile - £36,179 £41,175
UK median annual salary £40,313 £32,500 £28,500
% change year-on-year +24.04% +14.04% -14.93%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,522 38,765 68,459
% of permanent jobs with a recognized job title 96.05% 95.93% 97.35%
Number of salaries quoted 24,888 27,595 41,875
10th Percentile £33,093 £36,750 £36,250
25th Percentile £42,500 £47,250 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior Service Desk Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Senior Service Desk Analyst in the job title as a proportion of all IT jobs advertised.

Senior Service Desk Analyst trend for jobs with a WFH option

Senior Service Desk Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Senior Service Desk Analyst.

Senior Service Desk Analyst salary trend for jobs with a WFH option

Senior Service Desk Analyst
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Senior Service Desk Analyst over the 6 months to 18 May 2024.

Senior Service Desk Analyst salary histogram for jobs with a WFH option

Senior Service Desk Analyst Skill Set
Top 24 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 18 May 2024, Senior Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Senior Service Desk Analyst in the job title.

1 3 (75.00%) Windows
1 3 (75.00%) Active Directory
1 3 (75.00%) ITSM
1 3 (75.00%) Azure
2 2 (50.00%) Microsoft 365
2 2 (50.00%) Microsoft Intune
2 2 (50.00%) ServiceNow
2 2 (50.00%) Ticket Management
2 2 (50.00%) Finance
2 2 (50.00%) Microsoft Office
2 2 (50.00%) Stakeholder Management
2 2 (50.00%) SCCM
2 2 (50.00%) Social Skills
3 1 (25.00%) Customer Experience
3 1 (25.00%) Customer Service
3 1 (25.00%) Statistics
3 1 (25.00%) Service Delivery
3 1 (25.00%) ITIL
3 1 (25.00%) Law
3 1 (25.00%) Legal
3 1 (25.00%) Windows 10
3 1 (25.00%) iManage
3 1 (25.00%) Intapp
3 1 (25.00%) Aderant

Senior Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) Microsoft Office
Cloud Services
1 3 (75.00%) Azure
2 2 (50.00%) Microsoft 365
General
1 2 (50.00%) Finance
1 2 (50.00%) Social Skills
2 1 (25.00%) Law
2 1 (25.00%) Legal
Operating Systems
1 3 (75.00%) Windows
2 1 (25.00%) Windows 10
Processes & Methodologies
1 3 (75.00%) ITSM
2 2 (50.00%) Stakeholder Management
2 2 (50.00%) Ticket Management
3 1 (25.00%) Customer Experience
3 1 (25.00%) Customer Service
3 1 (25.00%) ITIL
3 1 (25.00%) Service Delivery
3 1 (25.00%) Statistics
System Software
1 3 (75.00%) Active Directory
Systems Management
1 2 (50.00%) Microsoft Intune
1 2 (50.00%) SCCM
Vendors
1 2 (50.00%) ServiceNow
2 1 (25.00%) Aderant
2 1 (25.00%) iManage
2 1 (25.00%) Intapp