The table below looks at the statistics for the 1st Line Support Technician role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Technician in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
First Line Support Technician
Rank - 245 218
Permanent jobs requiring a 1st Line Support Technician 0 4 1
As % of all permanent IT jobs located in Yorkshire - 0.058% 0.018%
As % of the Job Titles category - 0.061% 0.019%
Number of salaries quoted 0 4 1
Average salary - £16,000 £18,000
Average salary % change year-on-year
- -11.11%
UK excluding London average salary £19,000 £17,000 £18,500
% change year-on-year
+11.76% -8.10%
1st Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7019 6571 5396
As % of all permanent IT jobs located in Yorkshire 97.68% 95.29% 96.39%
Number of salaries quoted 5733 5146 4350
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Technician
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Technician in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Technician Jobs Demand Trend in Yorkshire

1st Line Support Technician
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the Yorkshire region.

1st Line Support Technician Salary Trend in Yorkshire

1st Line Support Technician
Top 16 Related IT Skills in Yorkshire

For the 6 months to 6 March 2015, IT jobs across the Yorkshire region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title.

1 3 (60.00%) Windows
1 3 (60.00%) Active Directory
2 2 (40.00%) Windows Server 2003
2 2 (40.00%) Windows Server 2008
3 1 (20.00%) Windows 7
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Windows Server 2012
3 1 (20.00%) Service Management
3 1 (20.00%) Video Editing
3 1 (20.00%) Dell
3 1 (20.00%) MS Excel
3 1 (20.00%) Windows XP
3 1 (20.00%) VPN
3 1 (20.00%) SLA
3 1 (20.00%) Microsoft
3 1 (20.00%) ITIL

1st Line Support Technician
Top Related IT Skills in Yorkshire by Category

For the 6 months to 6 March 2015, IT jobs across the Yorkshire region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Applications
1 1 (20.00%) MS Excel
Communications & Networking
1 1 (20.00%) VPN
Miscellaneous
1 1 (20.00%) Video Editing
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Windows Server 2003
2 2 (40.00%) Windows Server 2008
3 1 (20.00%) Windows 7
3 1 (20.00%) Windows Server 2012
3 1 (20.00%) Windows XP
Processes & Methodologies
1 1 (20.00%) ITIL
1 1 (20.00%) Service Management
1 1 (20.00%) Continuous Improvement
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 3 (60.00%) Active Directory
Vendors
1 1 (20.00%) Microsoft
1 1 (20.00%) Dell