The table below looks at the statistics for the 1st Line Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Technician in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
First Line Support Technician
Rank 841 879 843
Rank change year-on-year
+38 -36
Permanent jobs requiring a 1st Line Support Technician 28 12 23
As % of all permanent IT jobs located in England 0.027% 0.011% 0.023%
As % of the Job Titles category 0.029% 0.011% 0.024%
Number of salaries quoted 27 11 19
Average salary £19,000 £26,500 £20,000
Average salary % change year-on-year
-28.30% +32.50%
90% offered a salary of more than £16,200 £20,500 £14,940
10% offered a salary of more than £22,200 £30,000 £22,400
UK excluding London average salary £18,500 £26,500 £20,000
% change year-on-year
-30.18% +32.50%
1st Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97192 104489 96781
As % of all permanent IT jobs located in England 94.68% 94.61% 94.71%
Number of salaries quoted 80393 85908 81520
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

1st Line Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Technician Jobs Demand Trend in England

1st Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the England region.

1st Line Support Technician Salary Trend in England

1st Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Technician within the England region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +20 13 £17,500 -33.96% 1
East of England - 5 £21,000 -
London +24 4 £22,000 -20.00%
South West - 3 £18,500 - 1
North West +5 2 £18,500 -9.75%
West Midlands - 1 £21,000 -
1st Line Support Technician
UK

1st Line Support Technician
Top 30 Related IT Skills in England

For the 6 months to 6 May 2015, IT jobs across the England region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title.

1 28 (57.14%) Windows
2 23 (46.94%) Microsoft
3 17 (34.69%) Active Directory
4 15 (30.61%) SLA
5 14 (28.57%) MS Excel
6 10 (20.41%) SQL
7 7 (14.29%) MS Exchange
8 6 (12.24%) Citrix
8 6 (12.24%) Windows 7
9 5 (10.20%) DNS
9 5 (10.20%) Macromedia
9 5 (10.20%) Blackberry
9 5 (10.20%) MS Office
9 5 (10.20%) Degree
9 5 (10.20%) Mathematics
9 5 (10.20%) System Testing
9 5 (10.20%) Manufacturing
9 5 (10.20%) VMware
10 4 (8.16%) Finance
10 4 (8.16%) LAN
10 4 (8.16%) WAN
10 4 (8.16%) TCP/IP
11 3 (6.12%) Raspberry Pi
11 3 (6.12%) Windows Server 2003
11 3 (6.12%) Linux
11 3 (6.12%) MySQL
11 3 (6.12%) UNIX
11 3 (6.12%) Video Conferencing
12 2 (4.08%) VMware Infrastructure
12 2 (4.08%) Investment Management

1st Line Support Technician
Top Related IT Skills in England by Category

For the 6 months to 6 May 2015, IT jobs across the England region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.29%) MS Exchange
2 2 (4.08%) IBM Notes
2 2 (4.08%) Exchange Server 2010
3 1 (2.04%) SharePoint
3 1 (2.04%) Blackberry Enterprise Server
Applications
1 14 (28.57%) MS Excel
2 5 (10.20%) MS Office
3 1 (2.04%) MS PowerPoint
Business Applications
1 2 (4.08%) HiPortfolio
Communications & Networking
1 5 (10.20%) DNS
2 4 (8.16%) LAN
2 4 (8.16%) WAN
2 4 (8.16%) TCP/IP
3 2 (4.08%) DHCP
4 1 (2.04%) Wi-Fi
4 1 (2.04%) IP Telephony
Database & Business Intelligence
1 3 (6.12%) MySQL
General
1 5 (10.20%) Manufacturing
2 4 (8.16%) Finance
3 1 (2.04%) Back Office
3 1 (2.04%) Local Government
Miscellaneous
1 5 (10.20%) Blackberry
1 5 (10.20%) Mathematics
2 3 (6.12%) Video Conferencing
2 3 (6.12%) Raspberry Pi
3 1 (2.04%) VLE
3 1 (2.04%) Video Editing
Operating Systems
1 28 (57.14%) Windows
2 6 (12.24%) Windows 7
3 3 (6.12%) Windows Server 2003
3 3 (6.12%) Linux
3 3 (6.12%) UNIX
4 2 (4.08%) Windows 8
4 2 (4.08%) Solaris
5 1 (2.04%) Windows XP
5 1 (2.04%) Windows Server 2008
5 1 (2.04%) Apple iOS
5 1 (2.04%) Windows Server 2012
Processes & Methodologies
1 5 (10.20%) System Testing
2 2 (4.08%) Investment Management
2 2 (4.08%) QMS
2 2 (4.08%) Change Control
2 2 (4.08%) DevOps
2 2 (4.08%) ITIL
2 2 (4.08%) Service Management
2 2 (4.08%) Quality Management
2 2 (4.08%) Software Testing
3 1 (2.04%) Line Management
Programming Languages
1 10 (20.41%) SQL
2 2 (4.08%) C
Qualifications
1 5 (10.20%) Degree
2 1 (2.04%) MCP
2 1 (2.04%) MCSE
2 1 (2.04%) MCSA
2 1 (2.04%) Microsoft Certification
Quality Assurance & Compliance
1 15 (30.61%) SLA
System Software
1 17 (34.69%) Active Directory
2 2 (4.08%) VMware Infrastructure
Systems Management
1 2 (4.08%) SCCM
Vendors
1 23 (46.94%) Microsoft
2 6 (12.24%) Citrix
3 5 (10.20%) Macromedia
3 5 (10.20%) VMware
4 2 (4.08%) Symantec
4 2 (4.08%) Lotus
5 1 (2.04%) Apple
5 1 (2.04%) Avaya
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £16,000 to £18,000 per annum
Posted: 6 days ago
Bath
Novate IT Ltd
Salary: £18000 - £22000 per hour, Benefits: Plus Generous Benefits
Posted: 19 days ago