The statistics below represent IT jobs advertised across the England region that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
First Line Support Technician
UK / England
Rank 793 862 895
Rank change year-on-year
+69 +33
Permanent jobs requiring a 1st Line Support Technician 25 61 32
As % of all permanent IT jobs located in England 0.032% 0.064% 0.032%
As % of the Job Titles category 0.033% 0.066% 0.033%
Number of salaries quoted 18 61 32
Median salary £21,000 £19,000 £18,000
Median salary % change year-on-year
+10.52% +5.55%
90% offered a salary of more than £19,000 £16,500 £16,300
10% offered a salary of more than £25,000 £25,000 £21,450
UK excluding London median salary £21,000 £18,750 £18,000
% change year-on-year
+12.00% +4.16%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
75309 92135 95896
As % of all permanent IT jobs located in England 96.34% 96.50% 96.70%
Number of salaries quoted 62944 78123 79993
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in England

1st Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the England region.

1st Line Support Technician Salary Trend in England

1st Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the England region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +59 7 £27,500 +25.00% 2
East of England +25 6 £21,000 -16.00%
South East +42 3 £23,750 +28.37%
Yorkshire +29 3 £25,000 +38.88% 1
North West -9 3 £21,000 -4.54% 1
West Midlands +29 2 £19,000 -19.14% 2
South West +15 1 £21,000 +27.27% 1
1st Line Support Technician
UK

1st Line Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 19 February 2017, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Technician in the job title.

1 46 (76.67%) Windows
2 41 (68.33%) Active Directory
3 31 (51.67%) Microsoft
4 22 (36.67%) Windows 7
5 21 (35.00%) VPN
6 15 (25.00%) MS Excel
7 13 (21.67%) Windows Server
7 13 (21.67%) Windows Server 2012
7 13 (21.67%) Windows Server 2008
7 13 (21.67%) DNS
8 12 (20.00%) Citrix
8 12 (20.00%) MS Office
8 12 (20.00%) Windows XP
8 12 (20.00%) TCP/IP
9 10 (16.67%) Firewall
9 10 (16.67%) Internet
9 10 (16.67%) iPad
10 9 (15.00%) Law
10 9 (15.00%) FTP
11 8 (13.33%) HP
11 8 (13.33%) Dell
11 8 (13.33%) VMware
11 8 (13.33%) Email Filtering
11 8 (13.33%) Web Filtering
11 8 (13.33%) Kalman Filter
11 8 (13.33%) Remote Desktop
12 7 (11.67%) Case Management
12 7 (11.67%) Windows Server 2003
12 7 (11.67%) MS Exchange
13 6 (10.00%) WAN

1st Line Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (11.67%) MS Exchange
2 4 (6.67%) Exchange Server 2010
3 2 (3.33%) SharePoint
4 1 (1.67%) Exchange Server 2013
Applications
1 15 (25.00%) MS Excel
2 12 (20.00%) MS Office
Cloud Services
1 5 (8.33%) Office 365
2 4 (6.67%) Dropbox
Communications & Networking
1 21 (35.00%) VPN
2 13 (21.67%) DNS
3 12 (20.00%) TCP/IP
4 10 (16.67%) Firewall
4 10 (16.67%) Internet
5 9 (15.00%) FTP
6 8 (13.33%) Remote Desktop
7 6 (10.00%) WAN
8 5 (8.33%) DHCP
9 1 (1.67%) IPsec
9 1 (1.67%) IPv4
9 1 (1.67%) VoIP
Database & Business Intelligence
1 1 (1.67%) FileMaker
1 1 (1.67%) SQL Server
Development Applications
1 1 (1.67%) JIRA
General
1 9 (15.00%) Law
2 4 (6.67%) Legal
2 4 (6.67%) Marketing
3 3 (5.00%) Finance
4 1 (1.67%) Back Office
4 1 (1.67%) Manufacturing
4 1 (1.67%) Publishing
Miscellaneous
1 10 (16.67%) iPad
2 2 (3.33%) CMDB
2 2 (3.33%) Driving Licence
2 2 (3.33%) User Experience
3 1 (1.67%) AS400
3 1 (1.67%) Chip and PIN
3 1 (1.67%) Smartphone
Operating Systems
1 46 (76.67%) Windows
2 22 (36.67%) Windows 7
3 13 (21.67%) Windows Server
3 13 (21.67%) Windows Server 2008
3 13 (21.67%) Windows Server 2012
4 12 (20.00%) Windows XP
5 7 (11.67%) Windows Server 2003
6 5 (8.33%) Windows 10
7 4 (6.67%) Windows 8
8 1 (1.67%) Windows Vista
Processes & Methodologies
1 8 (13.33%) Email Filtering
1 8 (13.33%) Kalman Filter
1 8 (13.33%) Web Filtering
2 7 (11.67%) Case Management
3 6 (10.00%) Service Management
4 5 (8.33%) Change Control
5 4 (6.67%) DNA
5 4 (6.67%) Root Cause Analysis
5 4 (6.67%) Stakeholder Management
6 3 (5.00%) ITIL
7 2 (3.33%) Configuration Management
8 1 (1.67%) CAD
8 1 (1.67%) CRM
8 1 (1.67%) Network Monitoring
8 1 (1.67%) Service Delivery
8 1 (1.67%) Software Distribution
8 1 (1.67%) Time Management
Programming Languages
1 1 (1.67%) C
Qualifications
1 4 (6.67%) A+ Certification
1 4 (6.67%) Microsoft Certification
1 4 (6.67%) Network+ Certification
2 2 (3.33%) ITIL Certification
Quality Assurance & Compliance
1 6 (10.00%) SLA
System Software
1 41 (68.33%) Active Directory
2 2 (3.33%) Terminal Server
Systems Management
1 4 (6.67%) Systems Management Server (SMS)
2 1 (1.67%) WSUS
Vendors
1 31 (51.67%) Microsoft
2 12 (20.00%) Citrix
3 8 (13.33%) Dell
3 8 (13.33%) HP
3 8 (13.33%) VMware
4 3 (5.00%) Apple
4 3 (5.00%) Cisco
5 1 (1.67%) Adobe
5 1 (1.67%) LANDesk
5 1 (1.67%) Panasonic
5 1 (1.67%) Polycom
5 1 (1.67%) RedPrairie
5 1 (1.67%) Remedy
5 1 (1.67%) Sage
5 1 (1.67%) Salesforce.com
5 1 (1.67%) SAP
5 1 (1.67%) ServiceNow
Poole, Dorset
Reed Technology
Salary: £18000 - £21000 per annum
Posted: 4 days ago
Cheshire
Recital Consulting
Salary: £16000 - £20000 Per Annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Bluetownonline
Posted: 4 days ago
Leeds, West Yorkshire
KnownFour
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: 5 days ago
Nottingham, Nottinghamshire
Webrecruit
Salary: From £20,000 to £22,000 per annum Plus Benefits
Posted: 5 days ago
London
People Source Consulting
Salary: £25000 - £30000 per annum + Benefits Package
Posted: 8 days ago
City, London
Dataquest UK Ltd
Salary: From £20,000 to £25,000 per annum Depending on experience, plus benefi
Posted: 24 days ago
Bromsgrove
Recruitment Genius Ltd
Salary: £15000 - £22000 per annum
Posted: 23 days ago