The table below looks at the statistics for the 1st Line Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Technician in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
First Line Support Technician
Rank 839 856 849
Rank change year-on-year
+17 -7
Permanent jobs requiring a 1st Line Support Technician 27 8 20
As % of all permanent IT jobs located in England 0.026% 0.008% 0.018%
As % of the Job Titles category 0.027% 0.008% 0.019%
Number of salaries quoted 26 5 20
Average salary £18,500 £20,000 £17,500
Average salary % change year-on-year
-7.50% +14.28%
90% offered a salary of more than £16,250 £17,100 £16,000
10% offered a salary of more than £21,500 £21,900 £20,000
UK excluding London average salary £18,000 £18,000 £17,000
% change year-on-year
- +5.88%
1st Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99423 96838 103920
As % of all permanent IT jobs located in England 94.66% 94.71% 95.31%
Number of salaries quoted 83438 79404 90243
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Technician Jobs Demand Trend in England

1st Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the England region.

1st Line Support Technician Salary Trend in England

1st Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Technician within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +22 14 £19,000 +4.10% 4
Yorkshire - 5 £17,000 -
East of England -16 4 £17,000 -
North West - 2 £18,750 -
London +21 1 £24,000 +10.34% 1
East Midlands - 1 £17,000 -
1st Line Support Technician
UK

1st Line Support Technician
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT jobs across the England region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title.

1 22 (50.00%) Windows
2 21 (47.73%) Microsoft
2 21 (47.73%) Active Directory
3 16 (36.36%) MS Excel
4 11 (25.00%) SLA
5 9 (20.45%) Windows 7
5 9 (20.45%) Citrix
6 6 (13.64%) Degree
7 4 (9.09%) VMware
7 4 (9.09%) ITIL
7 4 (9.09%) Windows XP
7 4 (9.09%) MS Office
7 4 (9.09%) Mathematics
8 3 (6.82%) MS Exchange
8 3 (6.82%) Manufacturing
8 3 (6.82%) Advertising
8 3 (6.82%) DNS
8 3 (6.82%) MCP
8 3 (6.82%) Windows Server 2008
8 3 (6.82%) Service Management
9 2 (4.55%) Quality Management
9 2 (4.55%) SQL Server
9 2 (4.55%) Apple
9 2 (4.55%) Windows Server 2003
9 2 (4.55%) ERP
9 2 (4.55%) Linux
9 2 (4.55%) Time Management
9 2 (4.55%) QMS
9 2 (4.55%) Change Control
9 2 (4.55%) Sarbanes-Oxley

1st Line Support Technician
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT jobs across the England region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.82%) MS Exchange
2 2 (4.55%) IIS
3 1 (2.27%) IBM Notes
3 1 (2.27%) SharePoint
Applications
1 16 (36.36%) MS Excel
2 4 (9.09%) MS Office
3 1 (2.27%) MS PowerPoint
Business Applications
1 1 (2.27%) Eikon
Communications & Networking
1 3 (6.82%) DNS
2 2 (4.55%) DHCP
3 1 (2.27%) VPN
3 1 (2.27%) WAN
Database & Business Intelligence
1 2 (4.55%) SQL Server
2 1 (2.27%) SQL Server 2008
2 1 (2.27%) Oracle Database
General
1 3 (6.82%) Manufacturing
1 3 (6.82%) Advertising
2 2 (4.55%) Marketing
3 1 (2.27%) Telecoms
3 1 (2.27%) Finance
3 1 (2.27%) Aerospace
3 1 (2.27%) Military
3 1 (2.27%) Local Government
Libraries, Frameworks & Software Standards
1 1 (2.27%) .NET
1 1 (2.27%) ASP.NET
Miscellaneous
1 4 (9.09%) Mathematics
2 2 (4.55%) iSeries
2 2 (4.55%) Analytical Skills
3 1 (2.27%) Computer Science
3 1 (2.27%) VLE
3 1 (2.27%) Video Editing
Operating Systems
1 22 (50.00%) Windows
2 9 (20.45%) Windows 7
3 4 (9.09%) Windows XP
4 3 (6.82%) Windows Server 2008
5 2 (4.55%) Windows 8
5 2 (4.55%) Windows Server 2003
5 2 (4.55%) Linux
6 1 (2.27%) Android
6 1 (2.27%) Windows Server 2012
6 1 (2.27%) UNIX
Processes & Methodologies
1 4 (9.09%) ITIL
2 3 (6.82%) Service Management
3 2 (4.55%) Quality Management
3 2 (4.55%) Time Management
3 2 (4.55%) QMS
3 2 (4.55%) ERP
3 2 (4.55%) Change Control
4 1 (2.27%) Android Development
4 1 (2.27%) Line Management
4 1 (2.27%) Mentoring
4 1 (2.27%) Project Management
4 1 (2.27%) Waterfall
4 1 (2.27%) Continuous Improvement
4 1 (2.27%) Service Delivery
4 1 (2.27%) ITSM
Programming Languages
1 2 (4.55%) SQL
2 1 (2.27%) C
Qualifications
1 6 (13.64%) Degree
2 3 (6.82%) MCP
3 1 (2.27%) Microsoft Certification
3 1 (2.27%) ITIL Certification
Quality Assurance & Compliance
1 11 (25.00%) SLA
2 2 (4.55%) Sarbanes-Oxley
3 1 (2.27%) QA
System Software
1 21 (47.73%) Active Directory
2 2 (4.55%) VMware Infrastructure
Systems Management
1 1 (2.27%) SCCM
Vendors
1 21 (47.73%) Microsoft
2 9 (20.45%) Citrix
3 4 (9.09%) VMware
4 2 (4.55%) Apple
5 1 (2.27%) Reuters
5 1 (2.27%) Bloomberg
5 1 (2.27%) Oracle
5 1 (2.27%) Lotus
5 1 (2.27%) Dell
London
Learning4You
Salary: From £21,000 to £28,000 per annum
Posted: 2 days ago
Southampton
Spectrum IT
Salary: £18000 - £20000 per annum
Posted: 8 days ago
Farnham
Hays IT - Uk Posting account
Salary: £18000.00 - £20000.00 per annum
Posted: 9 days ago
Fareham
Spectrum IT
Salary: £15000 - £17500 per annum + Benefits
Posted: 25 days ago