The statistics below represent IT jobs advertised across the England region that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
First Line Support Technician
Rank 823 902 915
Rank change year-on-year
+79 +13
Permanent jobs requiring a 1st Line Support Technician 40 33 35
As % of all permanent IT jobs located in England 0.047% 0.033% 0.033%
As % of the Job Titles category 0.049% 0.034% 0.034%
Number of salaries quoted 32 33 33
Median salary £22,750 £22,000 £19,000
Median salary % change year-on-year
+3.40% +15.78%
90% offered a salary of more than £19,000 £17,000 £16,250
10% offered a salary of more than £25,000 £32,400 £22,500
UK excluding London median salary £22,000 £23,000 £18,000
% change year-on-year
-4.34% +27.77%
1st Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
81279 96326 102960
As % of all permanent IT jobs located in England 96.49% 96.62% 96.60%
Number of salaries quoted 67994 81128 85922
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

1st Line Support Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in England

1st Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the England region.

1st Line Support Technician Salary Trend in England

1st Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the England region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +56 16 £23,000 +21.05%
South East +65 11 £22,000 +7.31% 2
East of England +1 5 £22,000 -30.15%
Yorkshire - 5 £25,000 - 2
North West -17 2 £21,500 -2.27% 1
West Midlands +2 1 £19,000 -20.99% 1
1st Line Support Technician
UK

1st Line Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 8 December 2016, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Technician in the job title.

1 60 (75.95%) Windows
2 48 (60.76%) Active Directory
3 34 (43.04%) Microsoft
4 28 (35.44%) Windows 7
5 22 (27.85%) MS Office
6 20 (25.32%) VPN
7 19 (24.05%) MS Excel
8 16 (20.25%) DNS
8 16 (20.25%) Windows Server 2012
8 16 (20.25%) Windows Server 2008
8 16 (20.25%) Windows Server
9 14 (17.72%) TCP/IP
9 14 (17.72%) Windows XP
10 12 (15.19%) Citrix
11 11 (13.92%) Internet
12 10 (12.66%) Change Control
12 10 (12.66%) HP
13 8 (10.13%) Dell
13 8 (10.13%) DHCP
13 8 (10.13%) FTP
13 8 (10.13%) Apple
13 8 (10.13%) Firewall
13 8 (10.13%) VMware
13 8 (10.13%) Root Cause Analysis
13 8 (10.13%) Office 365
13 8 (10.13%) Dropbox
14 7 (8.86%) Case Management
14 7 (8.86%) iPad
14 7 (8.86%) Service Delivery
14 7 (8.86%) Law

1st Line Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.33%) MS Exchange
2 4 (5.06%) SharePoint
3 3 (3.80%) Exchange Server 2010
4 2 (2.53%) Exchange Server 2013
5 1 (1.27%) Skype for Business
Applications
1 22 (27.85%) MS Office
2 19 (24.05%) MS Excel
Cloud Services
1 8 (10.13%) Dropbox
1 8 (10.13%) Office 365
Communications & Networking
1 20 (25.32%) VPN
2 16 (20.25%) DNS
3 14 (17.72%) TCP/IP
4 11 (13.92%) Internet
5 8 (10.13%) DHCP
5 8 (10.13%) Firewall
5 8 (10.13%) FTP
6 7 (8.86%) WAN
7 6 (7.59%) Remote Desktop
8 2 (2.53%) SAN
8 2 (2.53%) Wireless
9 1 (1.27%) IPsec
9 1 (1.27%) IPv4
9 1 (1.27%) LAN
9 1 (1.27%) VoIP
Database & Business Intelligence
1 3 (3.80%) Crystal Reports
1 3 (3.80%) SQL Server
2 2 (2.53%) SQL Server 2008
2 2 (2.53%) SQL Server 2012
General
1 7 (8.86%) Law
2 4 (5.06%) Marketing
3 2 (2.53%) Legal
4 1 (1.27%) Finance
4 1 (1.27%) Manufacturing
4 1 (1.27%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.27%) HTML
Miscellaneous
1 7 (8.86%) iPad
2 6 (7.59%) User Experience
3 5 (6.33%) Driving Licence
4 2 (2.53%) Smartphone
5 1 (1.27%) Chip and PIN
Operating Systems
1 60 (75.95%) Windows
2 28 (35.44%) Windows 7
3 16 (20.25%) Windows Server
3 16 (20.25%) Windows Server 2008
3 16 (20.25%) Windows Server 2012
4 14 (17.72%) Windows XP
5 5 (6.33%) Windows Server 2003
6 4 (5.06%) Windows 10
7 3 (3.80%) Windows 8
8 1 (1.27%) Mac OS
Processes & Methodologies
1 10 (12.66%) Change Control
2 8 (10.13%) Root Cause Analysis
3 7 (8.86%) Case Management
3 7 (8.86%) Service Delivery
4 6 (7.59%) Email Filtering
4 6 (7.59%) Kalman Filter
4 6 (7.59%) Web Filtering
5 5 (6.33%) Service Management
5 5 (6.33%) Software Distribution
6 4 (5.06%) DNA
7 3 (3.80%) ERP
7 3 (3.80%) ITIL
8 2 (2.53%) CRM
8 2 (2.53%) Network Management
9 1 (1.27%) CAD
9 1 (1.27%) Conflict Management
9 1 (1.27%) Logistics
9 1 (1.27%) Migration
9 1 (1.27%) Software Testing
Programming Languages
1 3 (3.80%) SQL
2 1 (1.27%) C
Qualifications
1 5 (6.33%) A+ Certification
1 5 (6.33%) Microsoft Certification
1 5 (6.33%) Network+ Certification
2 2 (2.53%) Degree
2 2 (2.53%) ITIL Certification
3 1 (1.27%) Cisco Certification
3 1 (1.27%) DBS Check
3 1 (1.27%) DV Cleared
3 1 (1.27%) SC Cleared
3 1 (1.27%) Security Cleared
Quality Assurance & Compliance
1 6 (7.59%) SLA
System Software
1 48 (60.76%) Active Directory
2 2 (2.53%) VMware Infrastructure
2 2 (2.53%) XenDesktop
Systems Management
1 5 (6.33%) Systems Management Server (SMS)
Vendors
1 34 (43.04%) Microsoft
2 12 (15.19%) Citrix
3 10 (12.66%) HP
4 8 (10.13%) Apple
4 8 (10.13%) Dell
4 8 (10.13%) VMware
5 2 (2.53%) Cisco
5 2 (2.53%) Salesforce.com
5 2 (2.53%) Veeam
6 1 (1.27%) Adobe
6 1 (1.27%) Polycom
6 1 (1.27%) RedPrairie
6 1 (1.27%) SAP
Epsom, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum
Posted: 20 hours ago
Liverpool, Merseyside
set2recruit
Salary: From £18,000 to £25,000 per annum
Posted: 16 hours ago
Telford, Shropshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
Posted: 17 hours ago
Leeds
Hays Specialist Recruitment
Salary: £20000.00 - £25000.00 per annum
Posted: 9 days ago
Sheffield, South Yorkshire
VeryPC
Salary: From £16,000 to £18,000 per annum
Posted: 20 days ago