The statistics below represent IT jobs advertised across the England region that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
First Line Support Technician
Rank 856 893 955
Rank change year-on-year
+37 +62
Permanent jobs requiring a 1st Line Support Technician 47 60 17
As % of all permanent IT jobs located in England 0.051% 0.058% 0.016%
As % of the Job Titles category 0.053% 0.061% 0.016%
Number of salaries quoted 42 58 16
Median salary £20,000 £19,000 £19,000
Median salary % change year-on-year
+5.26% -
90% offered a salary of more than £17,050 £16,500 £17,500
10% offered a salary of more than £24,900 £32,500 £22,250
UK excluding London median salary £20,000 £19,000 £18,000
% change year-on-year
+5.26% +5.55%
1st Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88424 99136 104947
As % of all permanent IT jobs located in England 96.43% 96.33% 96.46%
Number of salaries quoted 75288 82628 86337
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in England

1st Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the England region.

1st Line Support Technician Salary Trend in England

1st Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the England region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +12 12 £22,000 +17.33% 6
South West +24 8 £19,500 +2.63% 1
East of England +26 6 £20,000 -4.76%
North West +23 5 £19,500 -9.30% 1
East Midlands +18 5 £18,000 +9.09%
West Midlands +1 5 £20,000 -4.76%
London +33 3 £21,500 -33.84%
Yorkshire - 3 £19,500 -
1st Line Support Technician
UK

1st Line Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 July 2016, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Technician in the job title.

1 83 (79.05%) Windows
2 58 (55.24%) Microsoft
3 55 (52.38%) Active Directory
4 43 (40.95%) MS Office
5 42 (40.00%) Windows 7
6 31 (29.52%) MS Excel
7 22 (20.95%) Windows Server
8 21 (20.00%) Windows 8
9 20 (19.05%) ITIL
10 18 (17.14%) Windows 10
11 14 (13.33%) Windows XP
11 14 (13.33%) Office 365
12 12 (11.43%) Citrix
13 11 (10.48%) MS Exchange
13 11 (10.48%) Firewall
13 11 (10.48%) Windows Server 2008
13 11 (10.48%) Windows Server 2012
14 10 (9.52%) Smartphone
14 10 (9.52%) DNS
14 10 (9.52%) DHCP
15 9 (8.57%) Service Delivery
15 9 (8.57%) SQL
15 9 (8.57%) VMware
16 8 (7.62%) VMware Infrastructure
16 8 (7.62%) WAN
16 8 (7.62%) SLA
16 8 (7.62%) LAN
16 8 (7.62%) Apple
17 7 (6.67%) Internet
17 7 (6.67%) SharePoint

1st Line Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (10.48%) MS Exchange
2 7 (6.67%) SharePoint
3 2 (1.90%) Exchange Server 2010
Applications
1 43 (40.95%) MS Office
2 31 (29.52%) MS Excel
3 2 (1.90%) MS Visio
Cloud Services
1 14 (13.33%) Office 365
2 2 (1.90%) Dropbox
Communications & Networking
1 11 (10.48%) Firewall
2 10 (9.52%) DHCP
2 10 (9.52%) DNS
3 8 (7.62%) LAN
3 8 (7.62%) WAN
4 7 (6.67%) Internet
5 4 (3.81%) SAN
5 4 (3.81%) TCP/IP
5 4 (3.81%) Wireless
6 3 (2.86%) Unified Communications
6 3 (2.86%) VPN
6 3 (2.86%) Wi-Fi
7 2 (1.90%) VoIP
8 1 (0.95%) ADSL
8 1 (0.95%) Network Security
8 1 (0.95%) PBX
Database & Business Intelligence
1 6 (5.71%) SQL Server
2 4 (3.81%) SQL Server 2008
2 4 (3.81%) SQL Server 2012
3 3 (2.86%) Crystal Reports
General
1 3 (2.86%) Legal
1 3 (2.86%) Marketing
1 3 (2.86%) Telecoms
2 2 (1.90%) Finance
2 2 (1.90%) Retail
3 1 (0.95%) Back Office
3 1 (0.95%) Front Office
3 1 (0.95%) Games
Miscellaneous
1 10 (9.52%) Smartphone
2 5 (4.76%) Mathematics
3 4 (3.81%) Video Conferencing
4 3 (2.86%) Driving Licence
5 2 (1.90%) iPhone
5 2 (1.90%) Management Information System
5 2 (1.90%) User Experience
6 1 (0.95%) Biometrics
6 1 (0.95%) CMDB
6 1 (0.95%) Digital Media
6 1 (0.95%) Mainframe
6 1 (0.95%) VLE
Operating Systems
1 83 (79.05%) Windows
2 42 (40.00%) Windows 7
3 22 (20.95%) Windows Server
4 21 (20.00%) Windows 8
5 18 (17.14%) Windows 10
6 14 (13.33%) Windows XP
7 11 (10.48%) Windows Server 2008
7 11 (10.48%) Windows Server 2012
8 6 (5.71%) Android
8 6 (5.71%) Apple iOS
9 4 (3.81%) Mac OS
10 3 (2.86%) Mac OS X
11 2 (1.90%) Solaris
12 1 (0.95%) Linux
12 1 (0.95%) Unix
12 1 (0.95%) Windows Server 2003
12 1 (0.95%) Windows Vista
Processes & Methodologies
1 20 (19.05%) ITIL
2 9 (8.57%) Service Delivery
3 5 (4.76%) CRM
4 4 (3.81%) ERP
4 4 (3.81%) Network Management
4 4 (3.81%) Software Distribution
5 3 (2.86%) Change Control
5 3 (2.86%) Disaster Recovery
5 3 (2.86%) Patch Management
6 2 (1.90%) Conflict Management
6 2 (1.90%) Email Filtering
6 2 (1.90%) Global Marketing
6 2 (1.90%) Kalman Filter
6 2 (1.90%) Migration
6 2 (1.90%) Open Source
6 2 (1.90%) Root Cause Analysis
6 2 (1.90%) Software Deployment
6 2 (1.90%) Software Testing
6 2 (1.90%) Web Filtering
7 1 (0.95%) ITIL V3
Programming Languages
1 9 (8.57%) SQL
2 2 (1.90%) C
3 1 (0.95%) Java
3 1 (0.95%) JavaScript
3 1 (0.95%) PHP
Qualifications
1 6 (5.71%) Degree
2 5 (4.76%) ITIL Certification
3 4 (3.81%) Microsoft Certification
4 3 (2.86%) DBS Check
4 3 (2.86%) MCP
5 2 (1.90%) MCSE
6 1 (0.95%) A+ Certification
6 1 (0.95%) CCNA
6 1 (0.95%) Cisco Certification
6 1 (0.95%) DV Cleared
6 1 (0.95%) GNVQ
6 1 (0.95%) HNC
6 1 (0.95%) MCITP
6 1 (0.95%) MCSA
6 1 (0.95%) Network+ Certification
6 1 (0.95%) SC Cleared
6 1 (0.95%) Security Cleared
Quality Assurance & Compliance
1 8 (7.62%) SLA
System Software
1 55 (52.38%) Active Directory
2 8 (7.62%) VMware Infrastructure
3 4 (3.81%) XenDesktop
4 3 (2.86%) Hyper-V
5 2 (1.90%) Terminal Services
5 2 (1.90%) VMware ESXi
6 1 (0.95%) ISA Server
6 1 (0.95%) vSphere
Systems Management
1 7 (6.67%) SCCM
2 3 (2.86%) WSUS
3 1 (0.95%) MAILsweeper
3 1 (0.95%) Systems Management Server (SMS)
Vendors
1 58 (55.24%) Microsoft
2 12 (11.43%) Citrix
3 9 (8.57%) VMware
4 8 (7.62%) Apple
5 5 (4.76%) HP
6 4 (3.81%) Veeam
7 3 (2.86%) Salesforce.com
8 2 (1.90%) Cisco
9 1 (0.95%) Acronis
9 1 (0.95%) Capita
9 1 (0.95%) Panasonic
9 1 (0.95%) Sophos
9 1 (0.95%) Symantec
Oxford, Oxfordshire
Searchability
Salary: £17000 - £20000 per annum + Company Bonus Scheme
Posted: 2 days ago
Stockport, Cheshire
Adria Solutions Ltd
Salary: £20000 - £28000 per annum + Benefits
Posted: 5 days ago
High Wycombe
Hays West And Wales
Salary: £18000.00 - £24000.00 per annum + Benefits
Posted: 15 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £25,000 per annum + 30 days holiday + excellent pension scheme
Posted: 5 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 4 days ago
Bournemouth
Spectrum IT
Salary: £16000 - £22000 per annum + Benefits
Posted: 26 days ago