The table below looks at the statistics for the 1st Line Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Technician in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
First Line Support Technician
Rank 845 879 845
Rank change year-on-year
+34 -34
Permanent jobs requiring a 1st Line Support Technician 30 11 14
As % of all permanent IT jobs located in England 0.029% 0.010% 0.014%
As % of the Job Titles category 0.031% 0.011% 0.015%
Number of salaries quoted 29 10 12
Average salary £18,000 £20,250 £19,190
Average salary % change year-on-year
-11.11% +5.52%
90% offered a salary of more than £16,400 £18,000 £18,000
10% offered a salary of more than £21,100 £27,450 £23,800
UK excluding London average salary £18,000 £20,000 £19,000
% change year-on-year
-10.00% +5.26%
1st Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97370 101347 93701
As % of all permanent IT jobs located in England 94.19% 94.49% 94.25%
Number of salaries quoted 81930 82728 78452
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Technician Jobs Demand Trend in England

1st Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the England region.

1st Line Support Technician Salary Trend in England

1st Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Technician within the England region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +26 16 £18,250 -14.11% 2
North West +14 7 £21,000 +16.66% 2
East Midlands - 5 £16,500 - 1
London +1 1 £21,000 -1.17%
South West - 1 £17,000 -
1st Line Support Technician
UK

1st Line Support Technician
Top 30 Related IT Skills in England

For the 6 months to 31 August 2015, IT jobs across the England region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title.

1 30 (50.00%) Windows
2 27 (45.00%) Microsoft
3 19 (31.67%) Active Directory
4 14 (23.33%) SLA
4 14 (23.33%) MS Excel
5 13 (21.67%) SQL
6 10 (16.67%) System Testing
6 10 (16.67%) MS Office
6 10 (16.67%) Macromedia
7 8 (13.33%) Windows 8
7 8 (13.33%) WAN
7 8 (13.33%) Windows XP
7 8 (13.33%) MS Exchange
8 7 (11.67%) TCP/IP
8 7 (11.67%) Windows Server 2008
9 6 (10.00%) Video Conferencing
9 6 (10.00%) DNS
9 6 (10.00%) LAN
9 6 (10.00%) Finance
9 6 (10.00%) VMware
10 5 (8.33%) ITIL
10 5 (8.33%) Linux
10 5 (8.33%) VMware Infrastructure
11 4 (6.67%) SCCM
11 4 (6.67%) Windows Server 2012
11 4 (6.67%) Microsoft Certification
11 4 (6.67%) Manufacturing
12 3 (5.00%) Blackberry
12 3 (5.00%) Mac OS X
12 3 (5.00%) Avaya

1st Line Support Technician
Top Related IT Skills in England by Category

For the 6 months to 31 August 2015, IT jobs across the England region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (13.33%) MS Exchange
2 2 (3.33%) Exchange Server 2003
3 1 (1.67%) Blackberry Enterprise Server
3 1 (1.67%) IBM Notes
3 1 (1.67%) Lync
3 1 (1.67%) Exchange Server 2010
Applications
1 14 (23.33%) MS Excel
2 10 (16.67%) MS Office
Business Applications
1 1 (1.67%) HiPortfolio
Cloud Services
1 2 (3.33%) Amazon AWS
1 2 (3.33%) Cloud Computing
Communications & Networking
1 8 (13.33%) WAN
2 7 (11.67%) TCP/IP
3 6 (10.00%) DNS
3 6 (10.00%) LAN
4 2 (3.33%) iSCSI
4 2 (3.33%) VPN
4 2 (3.33%) VLAN
5 1 (1.67%) Internet
5 1 (1.67%) DHCP
5 1 (1.67%) FTP
5 1 (1.67%) VoIP
Database & Business Intelligence
1 2 (3.33%) MySQL
1 2 (3.33%) SQL Server
1 2 (3.33%) PostgreSQL
General
1 6 (10.00%) Finance
2 4 (6.67%) Manufacturing
3 1 (1.67%) Marketing
Libraries, Frameworks & Software Standards
1 2 (3.33%) Web Services
1 2 (3.33%) XML
1 2 (3.33%) HTML
Miscellaneous
1 6 (10.00%) Video Conferencing
2 3 (5.00%) Blackberry
3 2 (3.33%) Mathematics
3 2 (3.33%) Management Information System
4 1 (1.67%) Analytical Skills
Operating Systems
1 30 (50.00%) Windows
2 8 (13.33%) Windows 8
2 8 (13.33%) Windows XP
3 7 (11.67%) Windows Server 2008
4 5 (8.33%) Linux
5 4 (6.67%) Windows Server 2012
6 3 (5.00%) Mac OS X
6 3 (5.00%) Windows 7
7 1 (1.67%) Windows Server 2003
7 1 (1.67%) Solaris
7 1 (1.67%) Mac OS
7 1 (1.67%) Apple iOS
Processes & Methodologies
1 10 (16.67%) System Testing
2 5 (8.33%) ITIL
3 2 (3.33%) Software Distribution
3 2 (3.33%) DevOps
3 2 (3.33%) Problem Management
3 2 (3.33%) Time Management
3 2 (3.33%) BCP
3 2 (3.33%) Software Testing
3 2 (3.33%) Information Security
4 1 (1.67%) Migration
4 1 (1.67%) Incident Management
4 1 (1.67%) Investment Management
Programming Languages
1 13 (21.67%) SQL
2 2 (3.33%) JavaScript
3 1 (1.67%) C
Qualifications
1 4 (6.67%) Microsoft Certification
2 3 (5.00%) MCP
3 2 (3.33%) Degree
Quality Assurance & Compliance
1 14 (23.33%) SLA
System Software
1 19 (31.67%) Active Directory
2 5 (8.33%) VMware Infrastructure
3 1 (1.67%) Hyper-V
Systems Management
1 4 (6.67%) SCCM
2 2 (3.33%) Backup Exec
Vendors
1 27 (45.00%) Microsoft
2 10 (16.67%) Macromedia
3 6 (10.00%) VMware
4 3 (5.00%) Avaya
5 2 (3.33%) Oracle
5 2 (3.33%) HP
5 2 (3.33%) Dell
5 2 (3.33%) Citrix
5 2 (3.33%) Apple
6 1 (1.67%) Hyland
6 1 (1.67%) Symantec
6 1 (1.67%) Lotus
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £15000 - £17000 per annum
Posted: 5 days ago
Oldham
Recruitment Genius
Salary: £16000 - £18000 per annum
Posted: 10 days ago
Chesterfield
Hays IT - Uk Posting account
Salary: Competitive
Posted: 17 days ago
Coventry
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Salary: £18000 - £21000 per annum
Posted: 19 days ago