The statistics below represent IT jobs advertised across the England region that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
First Line Support Technician
Rank 841 884 953
Rank change year-on-year
+43 +69
Permanent jobs requiring a 1st Line Support Technician 46 58 25
As % of all permanent IT jobs located in England 0.050% 0.056% 0.022%
As % of the Job Titles category 0.052% 0.058% 0.023%
Number of salaries quoted 41 56 24
Median salary £20,000 £19,000 £20,000
Median salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £17,000 £16,100 £17,500
10% offered a salary of more than £25,000 £32,500 £28,200
UK excluding London median salary £20,000 £19,000 £18,000
% change year-on-year
+5.26% +5.55%
1st Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
87998 99707 108539
As % of all permanent IT jobs located in England 96.39% 96.49% 96.49%
Number of salaries quoted 75045 83110 89630
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in England

1st Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the England region.

1st Line Support Technician Salary Trend in England

1st Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the England region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +10 12 £23,000 +26.02% 3
East of England +41 8 £22,500 +2.27%
North West +20 6 £19,750 -7.05%
East Midlands +13 5 £18,000 +2.85%
London +48 4 £21,250 -34.61%
South West +10 4 £16,750 -11.84% 1
West Midlands -3 4 £18,500 -11.90% 1
Yorkshire - 3 £19,500 - 1
1st Line Support Technician
UK

1st Line Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 1 July 2016, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Technician in the job title.

1 85 (73.28%) Windows
2 63 (54.31%) Microsoft
3 55 (47.41%) Active Directory
4 45 (38.79%) Windows 7
5 44 (37.93%) MS Office
6 33 (28.45%) MS Excel
7 28 (24.14%) Windows 8
8 24 (20.69%) Windows Server
9 23 (19.83%) ITIL
10 20 (17.24%) Windows XP
11 19 (16.38%) Windows 10
12 18 (15.52%) Office 365
13 12 (10.34%) DNS
13 12 (10.34%) DHCP
14 11 (9.48%) Firewall
15 10 (8.62%) Apple iOS
15 10 (8.62%) Windows Server 2012
15 10 (8.62%) Android
15 10 (8.62%) Windows Server 2008
15 10 (8.62%) MS Exchange
16 9 (7.76%) Citrix
16 9 (7.76%) Internet
16 9 (7.76%) Smartphone
16 9 (7.76%) VMware
17 8 (6.90%) VMware Infrastructure
17 8 (6.90%) LAN
17 8 (6.90%) WAN
18 7 (6.03%) SLA
18 7 (6.03%) CRM
18 7 (6.03%) Service Delivery

1st Line Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (8.62%) MS Exchange
2 6 (5.17%) SharePoint
3 2 (1.72%) Exchange Server 2010
Applications
1 44 (37.93%) MS Office
2 33 (28.45%) MS Excel
3 2 (1.72%) MS Visio
4 1 (0.86%) AutoCAD
Cloud Services
1 18 (15.52%) Office 365
2 2 (1.72%) Dropbox
Communications & Networking
1 12 (10.34%) DHCP
1 12 (10.34%) DNS
2 11 (9.48%) Firewall
3 9 (7.76%) Internet
4 8 (6.90%) LAN
4 8 (6.90%) WAN
5 4 (3.45%) SAN
5 4 (3.45%) TCP/IP
5 4 (3.45%) Wireless
6 3 (2.59%) Remote Desktop
6 3 (2.59%) Unified Communications
6 3 (2.59%) Wi-Fi
7 2 (1.72%) VoIP
7 2 (1.72%) VPN
8 1 (0.86%) ADSL
8 1 (0.86%) Network Security
8 1 (0.86%) PBX
Database & Business Intelligence
1 6 (5.17%) SQL Server
2 4 (3.45%) SQL Server 2008
2 4 (3.45%) SQL Server 2012
General
1 5 (4.31%) Legal
2 3 (2.59%) Marketing
2 3 (2.59%) Telecoms
3 2 (1.72%) Finance
3 2 (1.72%) Retail
4 1 (0.86%) Back Office
4 1 (0.86%) Front Office
4 1 (0.86%) Games
Miscellaneous
1 9 (7.76%) Smartphone
2 6 (5.17%) Mathematics
3 5 (4.31%) Video Conferencing
4 3 (2.59%) Driving Licence
5 2 (1.72%) EPoS
5 2 (1.72%) iPhone
5 2 (1.72%) Management Information System
6 1 (0.86%) Biometrics
6 1 (0.86%) CMDB
6 1 (0.86%) Digital Media
6 1 (0.86%) iPad
6 1 (0.86%) Mainframe
6 1 (0.86%) VLE
Operating Systems
1 85 (73.28%) Windows
2 45 (38.79%) Windows 7
3 28 (24.14%) Windows 8
4 24 (20.69%) Windows Server
5 20 (17.24%) Windows XP
6 19 (16.38%) Windows 10
7 10 (8.62%) Android
7 10 (8.62%) Apple iOS
7 10 (8.62%) Windows Server 2008
7 10 (8.62%) Windows Server 2012
8 4 (3.45%) Mac OS
9 3 (2.59%) Mac OS X
10 2 (1.72%) Solaris
11 1 (0.86%) Linux
11 1 (0.86%) Unix
11 1 (0.86%) Windows Vista
Processes & Methodologies
1 23 (19.83%) ITIL
2 7 (6.03%) CRM
2 7 (6.03%) Service Delivery
3 4 (3.45%) Network Management
4 3 (2.59%) Coaching
4 3 (2.59%) Disaster Recovery
4 3 (2.59%) Mentoring
4 3 (2.59%) Patch Management
4 3 (2.59%) Time Management
5 2 (1.72%) Conflict Management
5 2 (1.72%) Continuous Improvement
5 2 (1.72%) Email Filtering
5 2 (1.72%) Global Marketing
5 2 (1.72%) Kalman Filter
5 2 (1.72%) Migration
5 2 (1.72%) Open Source
5 2 (1.72%) Root Cause Analysis
5 2 (1.72%) Software Deployment
5 2 (1.72%) Software Testing
5 2 (1.72%) Web Filtering
Programming Languages
1 6 (5.17%) SQL
2 2 (1.72%) C
2 2 (1.72%) C#
3 1 (0.86%) Java
3 1 (0.86%) JavaScript
3 1 (0.86%) PHP
Qualifications
1 7 (6.03%) Degree
2 5 (4.31%) ITIL Certification
3 3 (2.59%) DBS Check
3 3 (2.59%) MCP
3 3 (2.59%) Microsoft Certification
4 2 (1.72%) MCSE
5 1 (0.86%) CCNA
5 1 (0.86%) Cisco Certification
5 1 (0.86%) GNVQ
5 1 (0.86%) HNC
5 1 (0.86%) MCITP
5 1 (0.86%) MCSA
Quality Assurance & Compliance
1 7 (6.03%) SLA
System Software
1 55 (47.41%) Active Directory
2 8 (6.90%) VMware Infrastructure
3 4 (3.45%) XenDesktop
4 3 (2.59%) Hyper-V
5 2 (1.72%) Terminal Services
5 2 (1.72%) VMware ESXi
6 1 (0.86%) ISA Server
6 1 (0.86%) vSphere
Systems Management
1 7 (6.03%) SCCM
2 3 (2.59%) WSUS
3 1 (0.86%) MAILsweeper
Vendors
1 63 (54.31%) Microsoft
2 9 (7.76%) Citrix
2 9 (7.76%) VMware
3 6 (5.17%) Apple
4 5 (4.31%) HP
5 4 (3.45%) Veeam
6 3 (2.59%) Salesforce.com
7 2 (1.72%) Cisco
8 1 (0.86%) Acronis
8 1 (0.86%) Capita
8 1 (0.86%) Panasonic
8 1 (0.86%) Sophos
8 1 (0.86%) Symantec
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £22000 per annum + Benefits
Posted: Yesterday
Sutton Coldfield, West Midlands (County)
Hot Rec
Salary: £18k per year
Posted: Yesterday
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 5 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum 30 days holiday + excellent pension
Posted: 3 days ago