The table below looks at the statistics for the 1st Line Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Technician in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
First Line Support Technician
Rank 860 821 875
Rank change year-on-year
-39 +54
Permanent jobs requiring a 1st Line Support Technician 15 16 12
As % of all permanent IT jobs located in England 0.014% 0.016% 0.011%
As % of the Job Titles category 0.015% 0.017% 0.011%
Number of salaries quoted 13 14 12
Average salary £20,500 £19,380 £18,500
Average salary % change year-on-year
+5.77% +4.75%
90% offered a salary of more than £18,000 £18,000 £16,800
10% offered a salary of more than £25,800 £23,400 £20,000
UK excluding London average salary £20,500 £19,380 £18,000
% change year-on-year
+5.77% +7.66%
1st Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100589 93867 105830
As % of all permanent IT jobs located in England 94.35% 94.25% 95.26%
Number of salaries quoted 82193 78735 91049
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

1st Line Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Technician Jobs Demand Trend in England

1st Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the England region.

1st Line Support Technician Salary Trend in England

1st Line Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Technician across the England region over the 3 months to 15 September 2014.

1st Line Support Technician Salary Histogram in England

1st Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Technician within the England region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -18 7 £22,250 +18.66% 3
North West -16 5 £18,000 -5.26% 2
London -15 2 £30,250 +26.04%
East of England - 1 £18,000 -
1st Line Support Technician
UK

1st Line Support Technician
Top 30 Related IT Skills in England

For the 6 months to 15 September 2014, IT jobs across the England region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title.

1 17 (54.84%) Microsoft
2 14 (45.16%) Active Directory
3 13 (41.94%) MS Excel
4 11 (35.48%) Windows
5 9 (29.03%) SLA
6 8 (25.81%) MCP
6 8 (25.81%) Windows 7
7 7 (22.58%) Citrix
8 6 (19.35%) VMware
9 5 (16.13%) Degree
9 5 (16.13%) Microsoft Certification
9 5 (16.13%) Windows XP
10 4 (12.90%) MS Exchange
10 4 (12.90%) SQL
10 4 (12.90%) MCSE
10 4 (12.90%) Finance
11 3 (9.68%) Blackberry
11 3 (9.68%) SQL Server
11 3 (9.68%) MS Office
12 2 (6.45%) iPad
12 2 (6.45%) iSeries
12 2 (6.45%) Hyper-V
12 2 (6.45%) iPhone
12 2 (6.45%) Windows Server 2008
12 2 (6.45%) Retail
12 2 (6.45%) Analytical Skills
12 2 (6.45%) IIS
12 2 (6.45%) ERP
12 2 (6.45%) Linux
12 2 (6.45%) UNIX

1st Line Support Technician
Top Related IT Skills in England by Category

For the 6 months to 15 September 2014, IT jobs across the England region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.90%) MS Exchange
2 2 (6.45%) IIS
3 1 (3.23%) IBM Notes
3 1 (3.23%) Exchange Server 2007
3 1 (3.23%) Exchange Server 2010
Applications
1 13 (41.94%) MS Excel
2 3 (9.68%) MS Office
Business Applications
1 1 (3.23%) Agresso
1 1 (3.23%) Dynamics AX
1 1 (3.23%) Eikon
Communications & Networking
1 2 (6.45%) TCP/IP
1 2 (6.45%) DNS
2 1 (3.23%) Firewall
2 1 (3.23%) LAN
2 1 (3.23%) WAN
Database & Business Intelligence
1 3 (9.68%) SQL Server
2 1 (3.23%) SQL Server 2008
2 1 (3.23%) Oracle Database
General
1 4 (12.90%) Finance
2 2 (6.45%) Retail
3 1 (3.23%) Marketing
3 1 (3.23%) Telecoms
3 1 (3.23%) Aerospace
3 1 (3.23%) Advertising
3 1 (3.23%) Military
Libraries, Frameworks & Software Standards
1 1 (3.23%) .NET
1 1 (3.23%) ASP.NET
Miscellaneous
1 3 (9.68%) Blackberry
2 2 (6.45%) iPhone
2 2 (6.45%) iSeries
2 2 (6.45%) iPad
2 2 (6.45%) Analytical Skills
3 1 (3.23%) Computer Science
Operating Systems
1 11 (35.48%) Windows
2 8 (25.81%) Windows 7
3 5 (16.13%) Windows XP
4 2 (6.45%) Linux
4 2 (6.45%) UNIX
4 2 (6.45%) Windows Server 2008
5 1 (3.23%) Windows 8
5 1 (3.23%) Windows Server 2003
5 1 (3.23%) Android
Processes & Methodologies
1 2 (6.45%) ERP
1 2 (6.45%) Project Management
2 1 (3.23%) Service Delivery
2 1 (3.23%) Change Management
2 1 (3.23%) Unit Testing
2 1 (3.23%) Time Management
2 1 (3.23%) Waterfall
2 1 (3.23%) Android Development
2 1 (3.23%) Mentoring
2 1 (3.23%) ITIL
2 1 (3.23%) E-Commerce
Programming Languages
1 4 (12.90%) SQL
2 1 (3.23%) C
Qualifications
1 8 (25.81%) MCP
2 5 (16.13%) Microsoft Certification
2 5 (16.13%) Degree
3 4 (12.90%) MCSE
4 1 (3.23%) ITIL Certification
Quality Assurance & Compliance
1 9 (29.03%) SLA
2 2 (6.45%) Sarbanes-Oxley
3 1 (3.23%) QA
System Software
1 14 (45.16%) Active Directory
2 2 (6.45%) Hyper-V
3 1 (3.23%) XenServer
3 1 (3.23%) VMware ESXi
3 1 (3.23%) VMware Infrastructure
Systems Management
1 1 (3.23%) Backup Exec
1 1 (3.23%) SCCM
Vendors
1 17 (54.84%) Microsoft
2 7 (22.58%) Citrix
3 6 (19.35%) VMware
4 1 (3.23%) SonicWALL
4 1 (3.23%) Draytek
4 1 (3.23%) Lotus
4 1 (3.23%) Apple
4 1 (3.23%) Reuters
4 1 (3.23%) Bloomberg
4 1 (3.23%) Symantec
4 1 (3.23%) Sophos
4 1 (3.23%) HP
4 1 (3.23%) Dell
4 1 (3.23%) Oracle
4 1 (3.23%) Cisco
Macclesfield, Cheshire
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum
Posted: 8 hours ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 per annum
Posted: 8 hours ago
Lancing, West Sussex
Talent Spa
Salary: £13k - 19k per year
Posted: 13 hours ago
Dorking, Surrey
Oscar Associates (UK) Ltd
Salary: £19000 - £23000 per annum + Benefits
Posted: 3 days ago
East Midlands
Venn Group - UK
Salary: 18-21 Per Annum
Posted: 5 days ago
Otley, West Yorkshire
360 Resourcing Solutions
Salary: £16k - 20k per year + Excellent Benefits
Posted: 5 days ago
Huddersfield, West Yorkshire
Greywood Associates Limited
Salary: £16000 per annum + Benefits
Posted: 6 days ago
Dorking, Surrey
Greywood Associates Limited
Salary: £18000 - £24000 per annum + excellent benefits
Posted: 6 days ago