The statistics below represent IT jobs advertised across the England region that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
First Line Support Technician
Rank 850 887 922
Rank change year-on-year
+37 +35
Permanent jobs requiring a 1st Line Support Technician 37 42 27
As % of all permanent IT jobs located in England 0.041% 0.042% 0.025%
As % of the Job Titles category 0.043% 0.043% 0.026%
Number of salaries quoted 32 41 25
Median salary £20,000 £18,500 £20,000
Median salary % change year-on-year
+8.10% -7.50%
90% offered a salary of more than £17,500 £16,500 £17,000
10% offered a salary of more than £25,000 £25,000 £26,000
UK excluding London median salary £20,000 £18,500 £18,000
% change year-on-year
+8.10% +2.77%
1st Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86678 97318 103001
As % of all permanent IT jobs located in England 96.30% 96.27% 96.41%
Number of salaries quoted 73134 81865 84100
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £69,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in England

1st Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the England region.

1st Line Support Technician Salary Trend in England

1st Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the England region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +25 8 £22,500 +21.62% 3
Yorkshire - 6 £16,750 - 1
East of England +23 5 £22,000 -13.72%
South West -10 5 £20,000 +17.64%
North West +12 4 £24,000 +35.21%
West Midlands - 4 £21,250 - 1
East Midlands +19 3 £17,500 +6.06%
London +42 2 £26,500 +15.21% 2
1st Line Support Technician
UK

1st Line Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 September 2016, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Technician in the job title.

1 62 (72.94%) Windows
2 48 (56.47%) Active Directory
3 37 (43.53%) Microsoft
4 30 (35.29%) MS Office
5 27 (31.76%) Windows 7
6 20 (23.53%) MS Excel
7 15 (17.65%) ITIL
8 13 (15.29%) Windows Server
9 12 (14.12%) Citrix
10 11 (12.94%) Windows Server 2008
10 11 (12.94%) Windows Server 2012
11 10 (11.76%) Windows 10
11 10 (11.76%) Windows 8
11 10 (11.76%) Firewall
12 9 (10.59%) Windows XP
13 8 (9.41%) MS Exchange
13 8 (9.41%) DNS
13 8 (9.41%) DHCP
13 8 (9.41%) Apple
13 8 (9.41%) Service Delivery
13 8 (9.41%) VMware
14 7 (8.24%) SharePoint
14 7 (8.24%) Driving Licence
15 6 (7.06%) VPN
16 5 (5.88%) Degree
16 5 (5.88%) VMware Infrastructure
16 5 (5.88%) ITIL Certification
16 5 (5.88%) SQL Server
16 5 (5.88%) Software Distribution
16 5 (5.88%) Office 365

1st Line Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (9.41%) MS Exchange
2 7 (8.24%) SharePoint
3 2 (2.35%) Exchange Server 2010
3 2 (2.35%) Exchange Server 2013
4 1 (1.18%) Skype for Business
Applications
1 30 (35.29%) MS Office
2 20 (23.53%) MS Excel
3 2 (2.35%) MS Visio
Cloud Services
1 5 (5.88%) Office 365
2 4 (4.71%) Dropbox
Communications & Networking
1 10 (11.76%) Firewall
2 8 (9.41%) DHCP
2 8 (9.41%) DNS
3 6 (7.06%) VPN
4 4 (4.71%) Internet
4 4 (4.71%) LAN
4 4 (4.71%) WAN
5 3 (3.53%) SAN
5 3 (3.53%) Wireless
6 2 (2.35%) Remote Desktop
6 2 (2.35%) TCP/IP
6 2 (2.35%) VoIP
7 1 (1.18%) ADSL
7 1 (1.18%) PBX
7 1 (1.18%) Wi-Fi
Database & Business Intelligence
1 5 (5.88%) SQL Server
2 3 (3.53%) Crystal Reports
2 3 (3.53%) SQL Server 2008
2 3 (3.53%) SQL Server 2012
General
1 2 (2.35%) Finance
1 2 (2.35%) Law
1 2 (2.35%) Marketing
2 1 (1.18%) Back Office
2 1 (1.18%) Front Office
2 1 (1.18%) Games
2 1 (1.18%) Retail
2 1 (1.18%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.18%) HTML
Miscellaneous
1 7 (8.24%) Driving Licence
2 4 (4.71%) Smartphone
2 4 (4.71%) User Experience
3 3 (3.53%) Mathematics
4 2 (2.35%) iPad
5 1 (1.18%) iPhone
5 1 (1.18%) Mainframe
5 1 (1.18%) Management Information System
5 1 (1.18%) Video Conferencing
Operating Systems
1 62 (72.94%) Windows
2 27 (31.76%) Windows 7
3 13 (15.29%) Windows Server
4 11 (12.94%) Windows Server 2008
4 11 (12.94%) Windows Server 2012
5 10 (11.76%) Windows 10
5 10 (11.76%) Windows 8
6 9 (10.59%) Windows XP
7 3 (3.53%) Mac OS
8 2 (2.35%) Android
8 2 (2.35%) Apple iOS
8 2 (2.35%) Mac OS X
8 2 (2.35%) Solaris
9 1 (1.18%) Linux
9 1 (1.18%) Unix
9 1 (1.18%) Windows Server 2003
9 1 (1.18%) Windows Vista
Processes & Methodologies
1 15 (17.65%) ITIL
2 8 (9.41%) Service Delivery
3 5 (5.88%) Change Control
3 5 (5.88%) Software Distribution
4 4 (4.71%) CRM
4 4 (4.71%) Root Cause Analysis
5 3 (3.53%) Case Management
5 3 (3.53%) ERP
5 3 (3.53%) Network Management
6 2 (2.35%) Conflict Management
6 2 (2.35%) Email Filtering
6 2 (2.35%) Kalman Filter
6 2 (2.35%) Migration
6 2 (2.35%) Software Testing
6 2 (2.35%) Web Filtering
7 1 (1.18%) Business Continuity
7 1 (1.18%) Data Security
7 1 (1.18%) Logistics
7 1 (1.18%) Project Management
7 1 (1.18%) Software Engineering
Programming Languages
1 4 (4.71%) SQL
2 1 (1.18%) C
Qualifications
1 5 (5.88%) Degree
1 5 (5.88%) ITIL Certification
2 3 (3.53%) MCP
2 3 (3.53%) Microsoft Certification
3 2 (2.35%) Cisco Certification
3 2 (2.35%) DBS Check
3 2 (2.35%) MCSE
4 1 (1.18%) A+ Certification
4 1 (1.18%) CCNA
4 1 (1.18%) DV Cleared
4 1 (1.18%) GNVQ
4 1 (1.18%) HNC
4 1 (1.18%) MCITP
4 1 (1.18%) MCSA
4 1 (1.18%) Network+ Certification
4 1 (1.18%) SC Cleared
4 1 (1.18%) Security Cleared
Quality Assurance & Compliance
1 4 (4.71%) SLA
System Software
1 48 (56.47%) Active Directory
2 5 (5.88%) VMware Infrastructure
3 3 (3.53%) XenDesktop
4 2 (2.35%) Hyper-V
5 1 (1.18%) ISA Server
5 1 (1.18%) Terminal Services
5 1 (1.18%) VMware ESXi
5 1 (1.18%) vSphere
Systems Management
1 4 (4.71%) SCCM
2 3 (3.53%) WSUS
3 1 (1.18%) MAILsweeper
3 1 (1.18%) Systems Management Server (SMS)
Vendors
1 37 (43.53%) Microsoft
2 12 (14.12%) Citrix
3 8 (9.41%) Apple
3 8 (9.41%) VMware
4 4 (4.71%) HP
4 4 (4.71%) Salesforce.com
5 3 (3.53%) Veeam
6 2 (2.35%) Cisco
7 1 (1.18%) Acronis
7 1 (1.18%) Panasonic
7 1 (1.18%) Sophos
7 1 (1.18%) Symantec
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Salary: Competitive Salary + Benefits
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Salary: Up to £25,000 per annum + bonus + benefits
Posted: 3 days ago
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Salary: £27000 per annum + Benefits
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