The statistics below represent IT jobs advertised across the England region that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
First Line Support Technician
UK / England
Rank 809 846 891
Rank change year-on-year
+37 +45
Permanent jobs requiring a 1st Line Support Technician 36 48 30
As % of all permanent IT jobs located in England 0.046% 0.052% 0.031%
As % of the Job Titles category 0.047% 0.054% 0.032%
Number of salaries quoted 27 48 29
Median salary £21,000 £20,500 £18,000
Median salary % change year-on-year
+2.43% +13.88%
90% offered a salary of more than £19,000 £16,500 £16,250
10% offered a salary of more than £24,700 £25,000 £22,000
UK excluding London median salary £21,000 £20,500 £18,000
% change year-on-year
+2.43% +13.88%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76009 88690 93012
As % of all permanent IT jobs located in England 96.46% 96.51% 96.69%
Number of salaries quoted 63572 75206 77885
Median salary £47,500 £46,000 £45,000
Median salary % change year-on-year
+3.26% +2.22%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in England

1st Line Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the England region.

1st Line Support Technician Salary Trend in England

1st Line Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the England region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +81 15 £23,000 +4.54%
South East +53 7 £22,500 +21.62%
East of England +18 6 £21,000 -16.00%
Yorkshire +24 3 £22,500 +25.00%
West Midlands +5 3 £19,000 -20.08% 1
North West -16 2 £18,250 -17.04% 1
1st Line Support Technician
UK

1st Line Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 17 January 2017, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Technician in the job title.

1 60 (80.00%) Windows
2 48 (64.00%) Active Directory
3 33 (44.00%) Microsoft
4 25 (33.33%) Windows 7
5 22 (29.33%) VPN
6 20 (26.67%) MS Excel
7 16 (21.33%) MS Office
7 16 (21.33%) Windows Server
8 15 (20.00%) Windows XP
9 14 (18.67%) DNS
9 14 (18.67%) TCP/IP
9 14 (18.67%) Windows Server 2012
9 14 (18.67%) Windows Server 2008
10 11 (14.67%) Internet
11 10 (13.33%) Citrix
12 9 (12.00%) FTP
12 9 (12.00%) Firewall
12 9 (12.00%) Change Control
12 9 (12.00%) iPad
13 8 (10.67%) Law
13 8 (10.67%) HP
13 8 (10.67%) Dell
14 7 (9.33%) Case Management
14 7 (9.33%) MS Exchange
14 7 (9.33%) VMware
14 7 (9.33%) Email Filtering
14 7 (9.33%) Web Filtering
14 7 (9.33%) Office 365
14 7 (9.33%) Kalman Filter
14 7 (9.33%) Remote Desktop

1st Line Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.33%) MS Exchange
2 3 (4.00%) Exchange Server 2010
2 3 (4.00%) SharePoint
3 2 (2.67%) Exchange Server 2013
4 1 (1.33%) Skype for Business
Applications
1 20 (26.67%) MS Excel
2 16 (21.33%) MS Office
Cloud Services
1 7 (9.33%) Office 365
2 6 (8.00%) Dropbox
Communications & Networking
1 22 (29.33%) VPN
2 14 (18.67%) DNS
2 14 (18.67%) TCP/IP
3 11 (14.67%) Internet
4 9 (12.00%) Firewall
4 9 (12.00%) FTP
5 7 (9.33%) Remote Desktop
6 6 (8.00%) DHCP
6 6 (8.00%) WAN
7 2 (2.67%) VoIP
8 1 (1.33%) IPsec
8 1 (1.33%) IPv4
Database & Business Intelligence
1 1 (1.33%) Crystal Reports
1 1 (1.33%) FileMaker
1 1 (1.33%) SQL Server
Development Applications
1 1 (1.33%) JIRA
General
1 8 (10.67%) Law
2 4 (5.33%) Marketing
3 2 (2.67%) Legal
4 1 (1.33%) Finance
4 1 (1.33%) Manufacturing
4 1 (1.33%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.33%) HTML
Miscellaneous
1 9 (12.00%) iPad
2 5 (6.67%) User Experience
3 4 (5.33%) Driving Licence
4 2 (2.67%) Smartphone
5 1 (1.33%) AS400
5 1 (1.33%) Chip and PIN
Operating Systems
1 60 (80.00%) Windows
2 25 (33.33%) Windows 7
3 16 (21.33%) Windows Server
4 15 (20.00%) Windows XP
5 14 (18.67%) Windows Server 2008
5 14 (18.67%) Windows Server 2012
6 6 (8.00%) Windows Server 2003
7 5 (6.67%) Windows 10
8 2 (2.67%) Windows 8
9 1 (1.33%) Windows Vista
Processes & Methodologies
1 9 (12.00%) Change Control
2 7 (9.33%) Case Management
2 7 (9.33%) Email Filtering
2 7 (9.33%) Kalman Filter
2 7 (9.33%) Web Filtering
3 6 (8.00%) Root Cause Analysis
4 5 (6.67%) Service Management
5 4 (5.33%) DNA
5 4 (5.33%) Service Delivery
5 4 (5.33%) Software Distribution
5 4 (5.33%) Stakeholder Management
6 2 (2.67%) CRM
6 2 (2.67%) ITIL
7 1 (1.33%) CAD
7 1 (1.33%) ERP
7 1 (1.33%) Logistics
7 1 (1.33%) Network Monitoring
7 1 (1.33%) Time Management
Programming Languages
1 1 (1.33%) C
1 1 (1.33%) SQL
Qualifications
1 5 (6.67%) A+ Certification
1 5 (6.67%) Microsoft Certification
1 5 (6.67%) Network+ Certification
2 1 (1.33%) Cisco Certification
2 1 (1.33%) Degree
2 1 (1.33%) ITIL Certification
Quality Assurance & Compliance
1 6 (8.00%) SLA
System Software
1 48 (64.00%) Active Directory
Systems Management
1 5 (6.67%) Systems Management Server (SMS)
2 1 (1.33%) WSUS
Vendors
1 33 (44.00%) Microsoft
2 10 (13.33%) Citrix
3 8 (10.67%) Dell
3 8 (10.67%) HP
4 7 (9.33%) VMware
5 6 (8.00%) Apple
6 2 (2.67%) Cisco
6 2 (2.67%) Salesforce.com
7 1 (1.33%) Adobe
7 1 (1.33%) LANDesk
7 1 (1.33%) Panasonic
7 1 (1.33%) Polycom
7 1 (1.33%) RedPrairie
7 1 (1.33%) Remedy
7 1 (1.33%) Sage
7 1 (1.33%) SAP
7 1 (1.33%) ServiceNow
Telford
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £20000.00 per annum
Posted: 26 days ago
Stockport
Adria Solutions Ltd
Salary: £16000 - £19000 per annum + Benefits
Posted: 14 days ago