The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 241 237 196
Rank change year-on-year
-4 -41
Permanent jobs requiring a Desktop Support 10 14 26
As % of all permanent IT jobs located in Yorkshire 0.15% 0.20% 0.49%
As % of the Job Titles category 0.15% 0.21% 0.52%
Number of salaries quoted 9 13 23
Average salary £24,690 £22,000 £21,500
Average salary % change year-on-year
+12.22% +2.32%
90% offered a salary of more than £19,000 £22,000 £18,000
10% offered a salary of more than £35,000 £25,400 £30,000
UK excluding London average salary £26,500 £25,000 £25,000
% change year-on-year
+6.00% -
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6669 6811 5018
As % of all permanent IT jobs located in Yorkshire 96.71% 96.47% 94.73%
Number of salaries quoted 5460 5433 3927
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £51,106
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Yorkshire

Desktop Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Yorkshire region.

Desktop Support Salary Trend in Yorkshire

Desktop Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Desktop Support across the Yorkshire region over the 3 months to 28 July 2015.

Desktop Support Salary Histogram in Yorkshire

Desktop Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Yorkshire region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +5 6 £25,000 +12.35%
North Yorkshire - 3 £19,000 -
South Yorkshire -3 1 £24,500 +27.27% 1
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 July 2015, IT jobs across the Yorkshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 28 (93.33%) Windows
2 18 (60.00%) Microsoft
2 18 (60.00%) Active Directory
3 12 (40.00%) ITIL
4 11 (36.67%) Linux
4 11 (36.67%) MS Exchange
5 9 (30.00%) DNS
5 9 (30.00%) SLA
5 9 (30.00%) Windows 7
6 8 (26.67%) PBX
6 8 (26.67%) DHCP
6 8 (26.67%) Apple
6 8 (26.67%) Nagios
6 8 (26.67%) UNIX
7 7 (23.33%) Service Delivery
7 7 (23.33%) Windows XP
7 7 (23.33%) SCCM
7 7 (23.33%) Windows Server 2008
8 6 (20.00%) Windows 8
9 5 (16.67%) Windows Server 2012
9 5 (16.67%) Line Management
9 5 (16.67%) MS Excel
9 5 (16.67%) MS Office
10 4 (13.33%) Migration
10 4 (13.33%) Process Management
10 4 (13.33%) Firewall
10 4 (13.33%) LAN
10 4 (13.33%) Microsoft Certification
10 4 (13.33%) TCP/IP
10 4 (13.33%) MobileIron

Desktop Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 July 2015, IT jobs across the Yorkshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (36.67%) MS Exchange
2 2 (6.67%) Lync
3 1 (3.33%) IBM Notes
3 1 (3.33%) SharePoint
3 1 (3.33%) Blackberry Enterprise Server
Applications
1 5 (16.67%) MS Excel
1 5 (16.67%) MS Office
Cloud Services
1 1 (3.33%) Office 365
1 1 (3.33%) Cloud Computing
Communications & Networking
1 9 (30.00%) DNS
2 8 (26.67%) PBX
2 8 (26.67%) DHCP
3 4 (13.33%) Firewall
3 4 (13.33%) LAN
3 4 (13.33%) TCP/IP
4 2 (6.67%) IP Telephony
4 2 (6.67%) VPN
4 2 (6.67%) VoIP
4 2 (6.67%) WAN
5 1 (3.33%) LDAP
5 1 (3.33%) Internet
5 1 (3.33%) Wi-Fi
General
1 2 (6.67%) Retail
1 2 (6.67%) Back Office
1 2 (6.67%) Telecoms
2 1 (3.33%) Finance
Libraries, Frameworks & Software Standards
1 1 (3.33%) Application Packaging
1 1 (3.33%) CSS
Miscellaneous
1 2 (6.67%) Blackberry
1 2 (6.67%) Photography
1 2 (6.67%) Analytical Skills
2 1 (3.33%) User Experience
2 1 (3.33%) Smartphone
Operating Systems
1 28 (93.33%) Windows
2 11 (36.67%) Linux
3 9 (30.00%) Windows 7
4 8 (26.67%) UNIX
5 7 (23.33%) Windows XP
5 7 (23.33%) Windows Server 2008
6 6 (20.00%) Windows 8
7 5 (16.67%) Windows Server 2012
8 3 (10.00%) Windows Server 2003
9 2 (6.67%) Apple iOS
9 2 (6.67%) Android
10 1 (3.33%) Mac OS
10 1 (3.33%) Mac OS X
Processes & Methodologies
1 12 (40.00%) ITIL
2 7 (23.33%) Service Delivery
3 5 (16.67%) Line Management
4 4 (13.33%) Migration
4 4 (13.33%) Process Management
5 3 (10.00%) Time Management
6 2 (6.67%) Change Management
6 2 (6.67%) Software Deployment
7 1 (3.33%) Patch Management
7 1 (3.33%) Server Building
7 1 (3.33%) Continuous Improvement
7 1 (3.33%) Capacity Management
7 1 (3.33%) CRM
7 1 (3.33%) ERP
7 1 (3.33%) Agile Software Development
7 1 (3.33%) Asset Management
7 1 (3.33%) Project Management
7 1 (3.33%) Service Management
Programming Languages
1 1 (3.33%) PowerShell
Qualifications
1 4 (13.33%) Microsoft Certification
2 2 (6.67%) MCP
2 2 (6.67%) MCSE
2 2 (6.67%) Degree
3 1 (3.33%) ITIL Foundation Certificate
3 1 (3.33%) MCSA
3 1 (3.33%) A+ Certification
3 1 (3.33%) ITIL Certification
Quality Assurance & Compliance
1 9 (30.00%) SLA
2 1 (3.33%) ISO/IEC 27001
System Software
1 18 (60.00%) Active Directory
2 2 (6.67%) VMware Infrastructure
Systems Management
1 8 (26.67%) Nagios
2 7 (23.33%) SCCM
3 1 (3.33%) WSUS
Vendors
1 18 (60.00%) Microsoft
2 8 (26.67%) Apple
3 4 (13.33%) MobileIron
4 3 (10.00%) Citrix
5 2 (6.67%) VMware
6 1 (3.33%) Remedy
6 1 (3.33%) Lotus