The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Desktop Support
Rank 241 214 217
Rank change year-on-year
-27 +3
Permanent jobs requiring a Desktop Support 22 13 10
As % of all permanent IT jobs located in Yorkshire 0.29% 0.23% 0.17%
As % of the Job Titles category 0.30% 0.24% 0.18%
Number of salaries quoted 19 10 9
Average salary £25,500 £29,750 £25,000
Average salary % change year-on-year
-14.28% +19.00%
90% offered a salary of more than £20,500 £19,800 £21,400
10% offered a salary of more than £28,000 £35,000 £30,400
UK excluding London average salary £24,000 £26,000 £25,500
% change year-on-year
-7.69% +1.96%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7303 5430 5612
As % of all permanent IT jobs located in Yorkshire 96.56% 95.46% 96.78%
Number of salaries quoted 5850 4327 4648
Average salary £37,000 £37,000 £35,000
Average salary % change year-on-year
- +5.71%
90% offered a salary of more than £24,000 £23,000 £23,000
10% offered a salary of more than £52,500 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Yorkshire

Desktop Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Yorkshire region.

Desktop Support Salary Trend in Yorkshire

Desktop Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Yorkshire region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -19 9 £25,500 -14.28% 3
South Yorkshire -24 5 £23,000 -29.23%
North Yorkshire -9 4 £28,000 +45.45%
East Yorkshire - 2 £20,500 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 31 October 2014, IT jobs across the Yorkshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 32 (84.21%) Windows
2 27 (71.05%) Microsoft
3 16 (42.11%) Windows 7
4 15 (39.47%) Active Directory
5 13 (34.21%) MS Office
6 12 (31.58%) ITIL
6 12 (31.58%) MS Excel
7 11 (28.95%) Citrix
8 10 (26.32%) SCCM
8 10 (26.32%) Windows 8
9 9 (23.68%) Windows XP
10 8 (21.05%) VMware
11 7 (18.42%) MS Exchange
11 7 (18.42%) VMware Infrastructure
12 6 (15.79%) MCP
12 6 (15.79%) Microsoft Certification
12 6 (15.79%) Service Delivery
13 5 (13.16%) DNS
13 5 (13.16%) MS Visio
13 5 (13.16%) VoIP
13 5 (13.16%) MCDST
13 5 (13.16%) MCITP
13 5 (13.16%) Android
13 5 (13.16%) Hyper-V
13 5 (13.16%) Apple iOS
13 5 (13.16%) Office 365
14 4 (10.53%) Windows Server 2008
14 4 (10.53%) SLA
14 4 (10.53%) TCP/IP
14 4 (10.53%) Firewall

Desktop Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 31 October 2014, IT jobs across the Yorkshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (18.42%) MS Exchange
2 2 (5.26%) Exchange Server 2007
2 2 (5.26%) Exchange Server 2013
3 1 (2.63%) IBM Notes
3 1 (2.63%) Exchange Server 2010
Applications
1 13 (34.21%) MS Office
2 12 (31.58%) MS Excel
3 5 (13.16%) MS Visio
4 3 (7.89%) MS Project
Cloud Services
1 5 (13.16%) Office 365
Communications & Networking
1 5 (13.16%) VoIP
1 5 (13.16%) DNS
2 4 (10.53%) Firewall
2 4 (10.53%) TCP/IP
3 3 (7.89%) WAN
3 3 (7.89%) DHCP
3 3 (7.89%) LAN
4 2 (5.26%) NAS
4 2 (5.26%) SAN
5 1 (2.63%) Wireless
5 1 (2.63%) VPN
General
1 3 (7.89%) Telecoms
2 2 (5.26%) Finance
2 2 (5.26%) Advertising
3 1 (2.63%) Military
3 1 (2.63%) Retail
3 1 (2.63%) Manufacturing
Miscellaneous
1 3 (7.89%) User Experience
2 1 (2.63%) Analytical Skills
Operating Systems
1 32 (84.21%) Windows
2 16 (42.11%) Windows 7
3 10 (26.32%) Windows 8
4 9 (23.68%) Windows XP
5 5 (13.16%) Apple iOS
5 5 (13.16%) Android
6 4 (10.53%) Windows Server 2008
6 4 (10.53%) Windows Vista
7 3 (7.89%) Windows Server 2003
8 2 (5.26%) Windows Server 2012
9 1 (2.63%) Windows 2000
Processes & Methodologies
1 12 (31.58%) ITIL
2 6 (15.79%) Service Delivery
3 3 (7.89%) Project Management
3 3 (7.89%) Continuous Improvement
3 3 (7.89%) Problem Management
4 2 (5.26%) Network Management
4 2 (5.26%) Incident Management
4 2 (5.26%) Technical Analysis
4 2 (5.26%) Change Management
5 1 (2.63%) Knowledge Management
5 1 (2.63%) Service Management
5 1 (2.63%) Mentoring
5 1 (2.63%) Coaching
Programming Languages
1 2 (5.26%) SQL
Qualifications
1 6 (15.79%) MCP
1 6 (15.79%) Microsoft Certification
2 5 (13.16%) MCDST
2 5 (13.16%) MCITP
3 2 (5.26%) ITIL Certification
4 1 (2.63%) MCSA
Quality Assurance & Compliance
1 4 (10.53%) SLA
System Software
1 15 (39.47%) Active Directory
2 7 (18.42%) VMware Infrastructure
3 5 (13.16%) Hyper-V
4 2 (5.26%) XenApp
4 2 (5.26%) NFS
Systems Management
1 10 (26.32%) SCCM
2 3 (7.89%) WSUS
3 2 (5.26%) Nagios
Vendors
1 27 (71.05%) Microsoft
2 11 (28.95%) Citrix
3 8 (21.05%) VMware
4 3 (7.89%) LANDesk
5 1 (2.63%) Cisco
5 1 (2.63%) Mitel
5 1 (2.63%) Lotus
5 1 (2.63%) Dell