The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Desktop Support
Rank 100 88 96
Rank change year-on-year
-12 +8
Contract jobs requiring a Desktop Support 29 24 23
As % of all contract IT jobs located in Yorkshire 1.10% 1.14% 0.91%
As % of the Job Titles category 1.18% 1.21% 0.97%
Number of daily rates quoted 6 3 4
Average daily rate £150 £140 £138
Average daily rate % change year-on-year
+7.14% +1.81%
90% offered a daily rate of more than £105 £106 £120
10% offered a daily rate of more than £175 £168 £139
UK excluding London average daily rate £158 £135 £135
% change year-on-year
+16.82% -
Number of hourly rates quoted 14 4 7
Average hourly rate £15.50 £11.50 £14.50
Average hourly rate % change year-on-year
+34.78% -20.68%
90% offered a hourly rate of more than £10.65 £10.80 £11.20
10% offered a hourly rate of more than £18.00 £11.85 £20.84
UK excluding London average hourly rate £15.50 £14.00 £15.00
% change year-on-year
+10.71% -6.66%
Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2454 1987 2380
As % of all contract IT jobs located in Yorkshire 93.45% 94.26% 94.33%
Number of daily rates quoted 1537 1000 1209
Average daily rate £330 £325 £325
Average daily rate % change year-on-year
+1.53% -
90% offered a daily rate of more than £206 £180 £200
10% offered a daily rate of more than £450 £433 £450
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 119 140 104
Average hourly rate £15.00 £13.00 £13.50
Average hourly rate % change year-on-year
+15.38% -3.70%
90% offered a hourly rate of more than £10.00 £9.52 £10.00
10% offered a hourly rate of more than £35.00 £34.00 £26.50
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
Desktop Support
England

Desktop Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Yorkshire

Desktop Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Yorkshire region.

Desktop Support Daily Rate Trend in Yorkshire

Desktop Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Yorkshire region.

Desktop Support Hourly Rate Trend in Yorkshire

Desktop Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Yorkshire region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
West Yorkshire -17 15 £150 -4.76% 3
South Yorkshire +5 3 - - 2
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 16 April 2014, IT contractor jobs across the Yorkshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 48 (85.71%) Windows
2 34 (60.71%) Windows 7
3 29 (51.79%) Active Directory
4 28 (50.00%) Windows XP
5 17 (30.36%) ITIL
6 16 (28.57%) Microsoft
7 14 (25.00%) MS Office
8 10 (17.86%) Incident Management
9 8 (14.29%) Windows Server 2008
9 8 (14.29%) HP
10 7 (12.50%) MS Exchange
10 7 (12.50%) MS Excel
10 7 (12.50%) Service Management
11 6 (10.71%) Security Cleared
12 5 (8.93%) SC Cleared
12 5 (8.93%) Dell
12 5 (8.93%) Windows Server 2003
13 4 (7.14%) Lotus
13 4 (7.14%) Cisco
13 4 (7.14%) Windows 2000
13 4 (7.14%) Blackberry
13 4 (7.14%) Management Information System
14 3 (5.36%) Asset Management
14 3 (5.36%) Exchange Server 2007
14 3 (5.36%) ISMS
14 3 (5.36%) Enterprise Architecture
14 3 (5.36%) Exchange Server 2003
14 3 (5.36%) Office 365
14 3 (5.36%) Information Security Management
14 3 (5.36%) Security Management

Desktop Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Yorkshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (12.50%) MS Exchange
2 3 (5.36%) Exchange Server 2007
2 3 (5.36%) Exchange Server 2003
3 2 (3.57%) IBM Notes
3 2 (3.57%) Lotus Domino
3 2 (3.57%) Blackberry Enterprise Server
3 2 (3.57%) Exchange Server 2010
4 1 (1.79%) SharePoint 2013
4 1 (1.79%) SharePoint
Applications
1 14 (25.00%) MS Office
2 7 (12.50%) MS Excel
3 1 (1.79%) InfoPath
Cloud Services
1 3 (5.36%) Office 365
Communications & Networking
1 3 (5.36%) TCP/IP
2 2 (3.57%) Internet
2 2 (3.57%) DNS
2 2 (3.57%) LAN
2 2 (3.57%) WAN
3 1 (1.79%) Wireless
Database & Business Intelligence
1 1 (1.79%) Cognos Impromptu
General
1 2 (3.57%) Banking
2 1 (1.79%) Retail
2 1 (1.79%) Finance
2 1 (1.79%) Manufacturing
2 1 (1.79%) Financial Institution
Miscellaneous
1 4 (7.14%) Blackberry
1 4 (7.14%) Management Information System
2 3 (5.36%) NHS
Operating Systems
1 48 (85.71%) Windows
2 34 (60.71%) Windows 7
3 28 (50.00%) Windows XP
4 8 (14.29%) Windows Server 2008
5 5 (8.93%) Windows Server 2003
6 4 (7.14%) Windows 2000
7 2 (3.57%) Windows Vista
8 1 (1.79%) Apple iOS
Processes & Methodologies
1 17 (30.36%) ITIL
2 10 (17.86%) Incident Management
3 7 (12.50%) Service Management
4 3 (5.36%) Asset Management
4 3 (5.36%) ISMS
4 3 (5.36%) Enterprise Architecture
4 3 (5.36%) Information Security Management
4 3 (5.36%) Security Management
4 3 (5.36%) Information Security
5 2 (3.57%) ERP
5 2 (3.57%) Configuration Management
5 2 (3.57%) Project Management
5 2 (3.57%) Change Management
5 2 (3.57%) ITIL V3
6 1 (1.79%) Data Management
6 1 (1.79%) Data Protection
6 1 (1.79%) Software Distribution
6 1 (1.79%) Migration
Programming Languages
1 3 (5.36%) SQL
Qualifications
1 6 (10.71%) Security Cleared
2 5 (8.93%) SC Cleared
3 2 (3.57%) MCP
4 1 (1.79%) BC Cleared
4 1 (1.79%) Microsoft Certification
Quality Assurance & Compliance
1 2 (3.57%) SLA
System Software
1 29 (51.79%) Active Directory
2 1 (1.79%) XenApp
2 1 (1.79%) Terminal Services
Systems Management
1 2 (3.57%) Backup Exec
1 2 (3.57%) DameWare
2 1 (1.79%) Unicenter
Vendors
1 16 (28.57%) Microsoft
2 8 (14.29%) HP
3 5 (8.93%) Dell
4 4 (7.14%) Lotus
4 4 (7.14%) Cisco
5 3 (5.36%) McAfee
5 3 (5.36%) CheckPoint
6 2 (3.57%) Symantec
6 2 (3.57%) Remedy
6 2 (3.57%) Avaya
7 1 (1.79%) CA
7 1 (1.79%) Citrix
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