The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 117 95 99
Rank change year-on-year
-22 +4
Contract jobs requiring a Desktop Support 21 23 22
As % of all contract IT jobs located in Yorkshire 0.72% 1.01% 1.08%
As % of the Job Titles category 0.78% 1.07% 1.14%
Number of daily rates quoted 5 6 5
Average daily rate
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£118 £113 £128
Average daily rate % change year-on-year
+4.44% -11.76%
90% offered a daily rate of more than £115 £105 £98
10% offered a daily rate of more than £186 £221 £193
UK excluding London average daily rate £165 £175 £150
% change year-on-year
-5.71% +16.66%
Number of hourly rates quoted 12 13 5
Average hourly rate £11.63 £14.00 £12.75
Average hourly rate % change year-on-year
-16.96% +9.80%
90% offered a hourly rate of more than £11.00 £13.25 £10.40
10% offered a hourly rate of more than £13.87 £17.50 £110.10
UK excluding London average hourly rate £15.00 £15.00 £15.00
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2706 2145 1925
As % of all contract IT jobs located in Yorkshire 92.80% 93.75% 94.83%
Number of daily rates quoted 1814 1339 1009
Average daily rate £350 £330 £313
Average daily rate % change year-on-year
+6.06% +5.60%
90% offered a daily rate of more than £250 £210 £200
10% offered a daily rate of more than £488 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 102 110 121
Average hourly rate £13.00 £14.50 £17.75
Average hourly rate % change year-on-year
-10.34% -18.30%
90% offered a hourly rate of more than £9.25 £10.00 £10.65
10% offered a hourly rate of more than £38.20 £30.00 £43.26
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Desktop Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Yorkshire

Desktop Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Yorkshire region.

Desktop Support Daily Rate Trend in Yorkshire

Desktop Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Yorkshire region.

Desktop Support Hourly Rate Trend in Yorkshire

Desktop Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Yorkshire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -15 14 £118 +2.17% 1
North Yorkshire -6 6 - -
South Yorkshire -18 1 - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 3 July 2015, IT contractor jobs across the Yorkshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 34 (87.18%) Windows
2 17 (43.59%) Windows XP
3 12 (30.77%) Active Directory
4 11 (28.21%) MS Office
5 9 (23.08%) McAfee
6 7 (17.95%) Microsoft
7 6 (15.38%) Windows 7
8 5 (12.82%) Blackberry
8 5 (12.82%) Blackberry Enterprise Server
9 4 (10.26%) Windows Server 2003
9 4 (10.26%) ITIL
9 4 (10.26%) Problem Management
10 3 (7.69%) Apple iOS
10 3 (7.69%) MCP
10 3 (7.69%) LAN
10 3 (7.69%) WAN
10 3 (7.69%) Extranet
10 3 (7.69%) Microsoft Certification
10 3 (7.69%) MCDST
10 3 (7.69%) Law
10 3 (7.69%) VMware
11 2 (5.13%) Amdocs
11 2 (5.13%) Firewall
11 2 (5.13%) SLA
11 2 (5.13%) 2G
11 2 (5.13%) Data Protection
11 2 (5.13%) SC Cleared
11 2 (5.13%) Security Cleared
11 2 (5.13%) Windows Server 2008
11 2 (5.13%) Windows 2000 Server

Desktop Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 3 July 2015, IT contractor jobs across the Yorkshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.82%) Blackberry Enterprise Server
2 2 (5.13%) Exchange Server 2010
2 2 (5.13%) MS Exchange
Applications
1 11 (28.21%) MS Office
Business Applications
1 1 (2.56%) Remedy ITSM
Communications & Networking
1 3 (7.69%) LAN
1 3 (7.69%) WAN
1 3 (7.69%) Extranet
2 2 (5.13%) 3G
2 2 (5.13%) Firewall
2 2 (5.13%) 2G
2 2 (5.13%) LTE
2 2 (5.13%) Radio Access Network
2 2 (5.13%) UMTS
2 2 (5.13%) GPRS
2 2 (5.13%) GSM
3 1 (2.56%) TCP/IP
3 1 (2.56%) VPN
3 1 (2.56%) SSL
3 1 (2.56%) Broadband
3 1 (2.56%) Wireless
General
1 3 (7.69%) Law
2 1 (2.56%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.56%) Application Packaging
Miscellaneous
1 5 (12.82%) Blackberry
2 1 (2.56%) Smartphone
Operating Systems
1 34 (87.18%) Windows
2 17 (43.59%) Windows XP
3 6 (15.38%) Windows 7
4 4 (10.26%) Windows Server 2003
5 3 (7.69%) Apple iOS
6 2 (5.13%) Windows Server 2008
6 2 (5.13%) Windows 2000 Server
6 2 (5.13%) Linux
6 2 (5.13%) UNIX
7 1 (2.56%) Windows 8
7 1 (2.56%) Windows Server 2012
Processes & Methodologies
1 4 (10.26%) ITIL
1 4 (10.26%) Problem Management
2 2 (5.13%) Data Protection
3 1 (2.56%) ITIL V3
3 1 (2.56%) User Acceptance Testing
3 1 (2.56%) Service Management
3 1 (2.56%) Document Management
Qualifications
1 3 (7.69%) MCP
1 3 (7.69%) Microsoft Certification
1 3 (7.69%) MCDST
2 2 (5.13%) SC Cleared
2 2 (5.13%) Security Cleared
2 2 (5.13%) ITIL Certification
Quality Assurance & Compliance
1 2 (5.13%) SLA
System Software
1 12 (30.77%) Active Directory
2 1 (2.56%) VMware Infrastructure
2 1 (2.56%) Hyper-V
2 1 (2.56%) XenApp
Vendors
1 9 (23.08%) McAfee
2 7 (17.95%) Microsoft
3 3 (7.69%) VMware
4 2 (5.13%) Amdocs
4 2 (5.13%) Citrix
5 1 (2.56%) Juniper
5 1 (2.56%) BMC
5 1 (2.56%) Remedy
5 1 (2.56%) LANDesk
5 1 (2.56%) Adobe