The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 248 217 216
Rank change year-on-year
-31 -1
Permanent jobs requiring a Help Desk Analyst 13 10 10
As % of all permanent IT jobs located in Yorkshire 0.17% 0.18% 0.17%
As % of the Job Titles category 0.18% 0.19% 0.17%
Number of salaries quoted 13 10 10
Average salary £19,000 £17,250 £18,000
Average salary % change year-on-year
+10.14% -4.16%
90% offered a salary of more than £16,000 £16,675 £16,000
10% offered a salary of more than £24,400 £18,200 £23,200
UK excluding London average salary £21,250 £18,500 £19,500
% change year-on-year
+14.86% -5.12%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7266 5264 5723
As % of all permanent IT jobs located in Yorkshire 96.64% 95.22% 96.80%
Number of salaries quoted 5808 4224 4724
Average salary £36,000 £37,000 £35,000
Average salary % change year-on-year
-2.70% +5.71%
90% offered a salary of more than £23,500 £23,000 £23,000
10% offered a salary of more than £52,300 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Yorkshire

Help Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Yorkshire region.

Help Desk Analyst Salary Trend in Yorkshire

Help Desk Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the Yorkshire region over the 3 months to 20 October 2014.

Help Desk Analyst Salary Histogram in Yorkshire

Help Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Yorkshire region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -13 8 £17,500 +2.94%
North Yorkshire -7 4 £18,750 -6.25%
South Yorkshire -28 1 £21,500 +24.63%
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 20 October 2014, IT jobs across the Yorkshire region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 15 (68.18%) Windows
2 11 (50.00%) Microsoft
3 7 (31.82%) MS Office
4 6 (27.27%) ITIL
4 6 (27.27%) Active Directory
5 5 (22.73%) MS Excel
6 4 (18.18%) A+ Certification
6 4 (18.18%) Windows 7
7 3 (13.64%) Degree
7 3 (13.64%) Blackberry
7 3 (13.64%) TCP/IP
7 3 (13.64%) SLA
7 3 (13.64%) MS PowerPoint
8 2 (9.09%) Windows XP
8 2 (9.09%) LAN
8 2 (9.09%) MCP
8 2 (9.09%) HNC
8 2 (9.09%) HND
8 2 (9.09%) ITIL Certification
8 2 (9.09%) Windows Server 2003
8 2 (9.09%) Dell
8 2 (9.09%) Mathematics
8 2 (9.09%) Computer Science
8 2 (9.09%) PABX
8 2 (9.09%) Wireless
8 2 (9.09%) Telecoms
8 2 (9.09%) Network+ Certification
9 1 (4.55%) NetBackup
9 1 (4.55%) VMware
9 1 (4.55%) IP Telephony

Help Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 20 October 2014, IT jobs across the Yorkshire region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.55%) MS Exchange
Applications
1 7 (31.82%) MS Office
2 5 (22.73%) MS Excel
3 3 (13.64%) MS PowerPoint
Communications & Networking
1 3 (13.64%) TCP/IP
2 2 (9.09%) LAN
2 2 (9.09%) Wireless
2 2 (9.09%) PABX
3 1 (4.55%) IP Telephony
3 1 (4.55%) HTTP
3 1 (4.55%) VPN
3 1 (4.55%) Internet
Database & Business Intelligence
1 1 (4.55%) SQL Server
General
1 2 (9.09%) Telecoms
Miscellaneous
1 3 (13.64%) Blackberry
2 2 (9.09%) Mathematics
2 2 (9.09%) Computer Science
3 1 (4.55%) iPhone
3 1 (4.55%) Analytical Skills
Operating Systems
1 15 (68.18%) Windows
2 4 (18.18%) Windows 7
3 2 (9.09%) Windows XP
3 2 (9.09%) Windows Server 2003
4 1 (4.55%) Windows Mobile
4 1 (4.55%) Windows Vista
4 1 (4.55%) Windows Server 2008
4 1 (4.55%) Windows 8
4 1 (4.55%) Windows 2000
Processes & Methodologies
1 6 (27.27%) ITIL
2 1 (4.55%) Service Delivery
Programming Languages
1 1 (4.55%) SQL
Qualifications
1 4 (18.18%) A+ Certification
2 3 (13.64%) Degree
3 2 (9.09%) ITIL Certification
3 2 (9.09%) Network+ Certification
3 2 (9.09%) MCP
3 2 (9.09%) HNC
3 2 (9.09%) HND
4 1 (4.55%) Microsoft Certification
4 1 (4.55%) MCITP
Quality Assurance & Compliance
1 3 (13.64%) SLA
System Software
1 6 (27.27%) Active Directory
Systems Management
1 1 (4.55%) NetBackup
Vendors
1 11 (50.00%) Microsoft
2 2 (9.09%) Dell
3 1 (4.55%) Citrix
3 1 (4.55%) Symantec
3 1 (4.55%) VMware
3 1 (4.55%) Cisco