services. Maintain regular contact with key account stakeholders. Ensure all account activity, including pipeline opportunities, are recorded and kept up to date within our CRM system (we use Pipedrive); Act as a trusted advisor to clients and keep abreast of technical and industry information. Provide feedback to sales management on … required. Ability to present in a professional and engaging manner. Positive and engaging telephone manner. Strong Microsoft Office skills with experience of using a CRM (we use Pipedrive and will provide full training). Team player willing to go above and beyond to help shape our rapidly growing company. Excellent more »
or recommend additional training for the client. Support the inhouse developed software products and sharing repeated faults to the wider IT team. Utilise the CRM to ensure notes and contact details are kept up to date. Skills: You must have experience working in application or software support. Experience in a … client facing role is essential. Outstanding customer service and communication is essential. Experience working with CRM, Office 365 and Ticketing systems is essential. Having skillsets with SQL scripting is desirable. Salary & Location: £35,000 - £40,000 per annum depending on experience. This role is based fully onsite in Bury St more »
Biggleswade, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
customer call-out or breakdown, and ensuring they are followed up on. · Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). · Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION … following characteristics & experiences: · Previous experience working as a service coordinator/administrator, supporting a field-based service team. · Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. · Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) · Easy going, people person with more »
new opportunities through initiative and creative methods Proficient in utilising LinkedIn to expand professional networks. Possesses tenacity and a results-driven mindset. Proficient with CRM and Microsoft Office systems About the company: A well established, independent 3 rd generation family business, we care for our team and customers alike. We … securing face-to-face appointments for the BDM and generating quote opportunities for our Sales Team. All interactions will be meticulously documented in our CRM system. 2. As secondary role we will require support with sales admin, ranging from managing inboxs to following up customers for project information, to logging more »
Sales Administrator Temp to perm position Location Rochford Pay rate - £12.40 Shift Monday Friday 8:00-17:30 Job Description: Responsible for all service department invoicing Diagnose and respond to customer support service call requests. (shared) Develop, maintain, and update more »
