Person Specification Qualifcation Essential Relevant degree qualification, or significant experience of working at degree level Evidence of continued professional development Desirable CCNA, MCP, RHCSA ITIL Qualification Project Management qualification Epic ECSA Experience Essential Proven experience in Support/Infrastructure management capacity, with experience of supporting a complex multi-vendor environment. more »
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
current environment and resources/equipment. What you'll need to succeed BSc Degree or equivalent in computer studies and a professional IT qualification ITIL v3 foundation qualification Wide experience in administering IT systems, providing 3rd line support, within medium/large environments Experience in system/solutions architecture, design more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
Candidate Requirements Essential Bachelor's degree or higher in Computer Science, InformationTechnology or related field or equivalent work experience Have an understanding of ITIL best practice Working knowledge of Active Directory Working knowledge/experience of scripting languages (e.g. BASH/Python/Powershell) Demonstrable experience of SCCM operations more »
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
knowledge of French or German as a second language. Relevant qualification (Completed vocational education (e.g., IT specialist) or university studies (Bachelor)) Prince2 Practitioner qualification, ITIL Foundation or/and equivalent MS Project Sales experience Service Management experience Basic knowledge of logistical processes Basic technical knowledge of Workplace, Networking, Datacenter and more »
/Group Policy SCCM/WSUS Microsoft Data Protection Manager Networks Printers and Multi-Functional Devices Knowledge of the following would be considered beneficial: ITIL Framework GDPR and UK Data Protection legislation. Benefits: Enhanced annual leave entitlements Holiday Purchase Scheme Happy Birthday Day Harrods Rewards Card (staff discount) BHSF Health more »
Logic Apps - Power Virtual Agent - CoE Tool Kit - PowerShell - Power Fx - Appenate - Microsoft Windows Server OS and Active Directory - Web Services - Nintex Workflow - Sharegate - ITIL Awareness more »
service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working knowledge of Microsoft Word, Excel and Outlook • Previous supervisory experience ESSENTIAL ATTRIBUTES • A real passion for people management and more »
Ticket Management • Comfortable with liaising and working alongside 3rd Parties • Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: • ITIL Foundation • 3 – 4 years experience supporting Windows environment • Windows certification As an Employee you will benefit from: • Flexible benefits including, private medical and health insurance more »
tools, Microsoft Office and Outlook Experience on peripheral devices support (printers, scanners etc) Awareness & understanding of Microsoft Active Directory (AD) & Group Policy Awareness of ITIL process of Incident, Change, Problem, Service Request and related activities Desirable skills Certification in Microsoft Technologies Experience with Service management, ServiceNow Knowledgeable in AD Experience more »
Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Bauhaus
of degree-level education or equivalent and a clean driving license. PMP/Prince2/Agile qualifications and experience preferred, along with knowledge of ITIL service management principles and Microsoft Projects. This job requires creating and executing project work plans, fostering communication, and ensuring project standards are enforced while minimising more »
Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable Skills: ITIL Foundation 3 4 years experience supporting Windows environment Windows certification Benefits: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free more »
standards of quality and professionalism. Display excellent time management abilities. Collaborate effectively as part of a team to achieve operational excellence. Possess awareness of ITIL methodologies and best practices. Previous experience in a similar role is preferred. Show flexibility in adapting to the evolving needs of the team. Adhere strictly more »
Preferred Qualifications: Relevant industry certifications such as Azure certifications, MCSA, or equivalent. Experience in cloud migration projects and hybrid cloud environments. Previous exposure to ITIL practices for IT service management. Why Join Us: Opportunity to work with cutting-edge technologies in a collaborative and supportive environment. Competitive salary and benefits more »
/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech more »
devices A logical approach to problem solving and the ability to coach/mentor/direct others Working knowledge of the principles of the ITIL (the IT InfrastructureLibrary) for service management Great stakeholder management and proven experience working collaboratively with both technical and non-technical staff. It would be more »
Peterborough, Cambridgeshire, United Kingdom, Walton Hybrid / WFH Options
Vermelo RPO
solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) About us Markerstudy Insurance Services more »
Watford, England, United Kingdom Hybrid / WFH Options
VML
with DevOps solutions such as Jenkins, Ansible, Terraform, Artifactory, Mecurial, GitLab, GitHub, Bamboo. Experience with Jira and Confluence Basic scripting abilities, powershell, batch, python ITIL v3 or v4 foundation Excellent communication skills Excellent organisation skills What we can offer you: Alongside the opportunity to work with some of the most more »
Norfolk, England, United Kingdom Hybrid / WFH Options
Revoco
Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology, have more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
Zscaler and FortiNet FortiSASE). Qualifications and Membership Essential Degree qualified in Computing or related discipline or equivalent professional experience CCNP Driving Licence Desirable ITIL Foundation Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Arcus Global
in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »
working in an administrative role Microsoft Office 365 skills Excellent customer service Excellent collaboration skills with both internal and external partners Qualifications: Familiar with ITIL and ITSM processes. Familiarity with Service Now & Intune. Manage complete assignments. more »
required) to the appropriately experienced support analyst. Closing completed queries to avoid escalation Identify and learn appropriate software and hardware Work in accordance with ITIL processes and procedures Technical skills required Active Directory administration Mimecast (or similar email archiving solutions) Office 365 support Supporting different mobile devices (Blackberry, iPhone/ more »
proactive attitude with a willingness to learn and adapt to new technologies. Desirable Skills: Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation. Experience with Mac OS, Linux, or other operating systems. Knowledge of cloud services and virtualization technologies. What We Offer: A supportive and friendly working more »