1stLine IT Support Engineer Up to £27k Basingstoke middle is partnered exclusively with a fast-growing MSP client in Basingstoke to find their new 1stLine Engineer! After the business has gained new organic client growth, this is a brand-new … hire to support its continuous improvement plans and client offerings. Having placed a few great people with this business already, we … know firsthand how passionate they are about developing their staff. The Role: You will be joining a close-knit team of Engineers to offer 1stline duties, implementing and leading projects such as; site relocation, server installs and upgrades, and implementing backup solutions. Skills: - VMWare or Hyper more »
1stLineSupport Engineer Up to £25k Farnham The Client: middle is partnered with a family run IT business in Farnham to find their new 1stLine Engineer! After the client has won a few next clients, this is a brand-new … hire for the business to support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers acting as the first point of contact for their clients. This role will sit someone ambitious who would like to move into a more »
City of London, London, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
FirstLineSupport 12 Months Contract - London based £20 per hour to £32.50 per hour A well established high end innovative global IT networking firm is looking to expand the UK office and are therefore seeking a firstlinesupport engineer to … where you will be responsible for end user support. The role will be centred around:- Computer, Apps and audio visual equipment. As a Support Engineer you will be responsible for Service desk support Responding to tickets The Successful candidate should have experience in the following; Mac … Two factor authentication Hybrid working (2 or 3 days in the office) £20 per hour/£32.50 per hour If you are a firstlinesupport looking for a role then please apply today or send your CV to (url removed)` Randstad Technologies is acting as more »
1stLine Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1stLine Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »
1stLine Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1stLine Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »
Are you looking to build a career in a support Help Desk Team with a company that is going from strength to … strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1stlinesupport analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer … support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk Analysts and Second LineSupport Engineers, you will be focusing on Audio Visual and Meeting Room functions during client-based more »
1stLine IT Support Engineer - Lincoln - £25,000 - Unbelievable Benefits! Role: 1stLine IT Support Engineer Areas: Lincoln Salary: £20,000 - £26,000 - Unbelievable Benefits! I am working on an exciting new opportunity with my client. We are looking for … growing and dynamic team based in Lincoln. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Better Placed Ltd - A Sunday Times Top 10 Employer in 2023!
1stLineSupport Engineer Leeds - 3 days office 2 remote per week £20,000 - £28,000 D.o.E Our client is a much loved, high growth D2C lifestyle brand. They are a + £50m turnover business who are growing quickly by expanding their product ranges and … to roll up their sleeves up and meet challenges head on. As part of their growth they are now seeking a junior IT support Engineer who will report into the transformation manager and to be the first point of contact for the business as well as providing support … to learn. Experience & Qualifications: Experience with Shopify and Netsuite are preferred, but not essential. An IT Degree or similar or prior experience in a 1stline role would be preferred but not essential. This is a fantastic time to be joining a ground breaking eCommecre business off more »
1stLine Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1stLine Technical Support Agent role with … friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose … you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a more »
1stLineSupport Oldbury, On-site £26,000 Overview: The IT Support Analyst, based in Oldbury, will assist in daily operations and a digital transformation project within the Group IT Team. This includes implementing an automated warehouse solution, transitioning to a new network … assets. · Experience of creating and editing users in Active Directory and Azure AD · Experience of Exchange Admin 365 · Experience working in an IT Support Desk environment Required: · Relevant experience 1/2 · Driving License more »
1stLine IT Support £24,000 + bonus Rochester A highly established organisation is looking to add a member to their IT Helpdesk team, to assist users with 1stline issues. Duties will include: Analysis, diagnosis and resolution of software and IT more »
Role: 1stLine Service Desk Technician Location: Manchester, United Kingdom Salary: £23,000 - £26,000 Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to kick … start your career in IT! Overview: I have an excellent opportunity to for a proactive and enthusiastic 1stLine Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff … run smoothly and efficiently. Key Responsibilities: * Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. * Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. * Diagnose and troubleshoot technical problems, escalating more complex more »
Birmingham, West Midlands (County), United Kingdom
SER Limited
Junior 1stLine IT Support Field Engineer 22k-25k dependant on experience – 20 days plus bank holidays, on site parking and work van provided, standard pension. Office/Field based role. Company Phone and Laptop. A wonderful opportunity has arisen at a leading provider of … Based in the heart of Birmingham, you will be tasked with a wide range of Responsibilities within the role. As their field engineer/1stSupport Engineer, your focus will be to build and maintain efficient computer systems and networks Setting up workstations with computers and relevant … and computer equipment Organising and scheduling upgrades and maintenance Maintaining records of repairs, fixes and maintenance schedule Providing onsite and face-to-face support to customers Performing troubleshoots to diagnose and resolve problems (e.g. repairing, replacing parts, debugging) Required Experience: Proven experience working as an IT Technician or more »
1stLine Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1stLine Technical Support Agent role with … friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose … you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a more »
Are you tech-savvy with 1-2 years' experience in IT support? Our client are a leading manufacturing organisation based in North-West London and they are looking to take on a Service Desk Analyst. Working as part of the Service Delivery Team to provide a high level … of support and service delivery to employees, undertaking analysis, diagnosis and resolution of incidents and requests. Accomplishing project objectives by planning project activities, evaluating implementation and progress. Key Responsibilities: Being the first point of contact for all IT-related support for the firm, ensuring that each … limited to: PC’s, Laptops, Servers, Photocopiers, Printers, Backups, Office 365, Active Directory, Phone System etc. Previous Experience and Knowledge: 1 years’ experience of 1stlinesupport/delivery. Ideally some knowledge of ITIL and Service Desk operations. Clear communication skills using all media, tailored more »
Are you tech-savvy with 1-2 years' experience in IT support? Our client are a leading manufacturing organisation based in North-West London and they are looking to take on a Service Desk Analyst. Working as part of the Service Delivery Team to provide a high level … of support and service delivery to employees, undertaking analysis, diagnosis and resolution of incidents and requests. Accomplishing project objectives by planning project activities, evaluating implementation and progress. Key Responsibilities: Being the first point of contact for all IT-related support for the firm, ensuring that each … limited to: PC’s, Laptops, Servers, Photocopiers, Printers, Backups, Office 365, Active Directory, Phone System etc. Previous Experience and Knowledge: 1 years’ experience of 1stlinesupport/delivery. Ideally some knowledge of ITIL and Service Desk operations. Clear communication skills using all media, tailored more »
for IT into a career? We have a fantastic opportunity to join our client's IT team providing IT Support Job Title: 1stLineSupport IT Apprentice Pay: £22,000 per annum 18 Month Apprentice with a view of a full-time permanent … Hours: Monday - Friday 08:30am - 17:30pm Location - Oxford Training Provided : Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »
for IT into a career? We have a fantastic opportunity to join our client's IT team providing IT Support Job Title: 1stLineSupport IT Apprentice Pay: £22,000 per annum 18 Month Apprentice with a view of a full-time permanent … Hours: Monday - Friday 08:30am - 17:30pm Location - Leeds Training Provided : Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform 'Aptem' where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »
IT Support Analyst Circa £25,000 Bristol - Hybrid … We are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1stline technical support to their customers. As an IT Support Analyst you will perform remote support … opportunity to further develop your skill set with fellow enthusiastic IT professionals. What we are looking for: Some experience working in an IT Support role. (Ideally 1+ years experience). A positive mindset and a willingness to learn. Ideally experience working with Microsoft Azure Stack. If this sounds more »
1stLine/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing … users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-linesupport for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring … compliance with our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the more »
Title: Contract 1stLineSupport Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. … Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and supportmore »
Title: Contract 1stLineSupport Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. … Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and supportmore »
We're searching for a friendly and ambitious 1stLineSupport Technician to join our client's growing team. Perks: £27 - £32k DOE Performance bonus Training opportunities Frequent team social events Your Role: Be the first point of contact for customer inquiries, ensuring top-notch more »
your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. DRIVING LICENCE ESSENTIAL Job Title: 1stLine IT Support Apprentice Pay: £23,000 per annum 18 Month Apprenticeship with a view of a full-time permanent … completion Hours: Monday - Friday 09:00am - 17:30pm Location - Kettering Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »
oxfordshire, south east england, United Kingdom Hybrid / WFH Options
Prince Talent & Resourcing | B Corp™
IT Support Analyst - 1stLine - Hybrid - £28,000 - £32,000 Who? Our clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon economy. Each of our clients projects deliver critical power and services to … an hour to around 1.8 million homes already, with another 2 million homes in the pipeline. What you’ll be doing as IT Support Analyst: Onboarding new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through the service management … tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to communicate and understand issues and be able to effectively coordinate how to resolve an issue Identify repeat issues or service risks Manage more »