Customer Retention Jobs in England

101 to 125 of 174 Customer Retention Jobs in England

IT Sales Manager

Northampton, Northamptonshire, United Kingdom
Hybrid / WFH Options
Confidential
in delivering top-tier services including Networks, Security, Cloud, and Infrastructure Consultancy to mid and large enterprise clients. With a strong focus on client retention and partnership, o... more »
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Software Developer - C# .Net/Azure/JS - Hybrid - £40k - £60k

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Oscar Associates (UK) Limited
Desirables Microservices Umbraco Azure CI/CD The Company This company have demonstrated their brilliance since they first started with an incredibly high client retention rate. They work on projects with leading banks as well as private sector companies such as the NHS. They also work closely with more »
Employment Type: Permanent, Work From Home
Salary: £40,000
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Survey Operations Analyst, Consumer Insights

london, south east england, United Kingdom
Cpl Life Sciences
supervision make high judgement calls on ambiguous issues • Dive Deep: develop a deep understanding of our partners research needs and create impactful testing strategies • Customer Obsession - Drive excellence in customer engagement and retention policies About the team The Global Research Operations team: • Leads recruitment and customer engagement initiatives to retain high response rates • Drives customer obsessed solutions to custom testing strategies • Develops visual reporting tools used by cross-team stakeholders • Partners across multiple teams to deep dive into customer data Basic qualifications • 1-2 years of professional non-internship experience (marketing, consumer insights more »
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Membership Sales Manager - 12 Month Fix Term Contract

London Area, United Kingdom
Hybrid / WFH Options
Ten Lifestyle Group
s most senior Lifestyle Managers, Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a … and managing first year renewals. You’ll be passionate about sharing Ten’s service with the world. A successful track record in sales or customer service roles (previous B2C sales experience is a plus) with the following: Strong communication skills with the ability to build rapport and trust with … to promote Ten personal membership and drive sales revenue. This includes attending networking events and forming relevant referral partnerships with luxury brands and services. Customer Engagement and Retention: Build strong relationships with prospective members through effective communication, active listening, and understanding their needs and support through from more »
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Product Manager - Streaming

London Area, United Kingdom
Narrative Entertainment
and optimise our product portfolio, driving revenue and efficiencies. You will define product features and functionality by creating user stories demonstrating how they drive customer acquisition, retention, engagement and satisfaction. You will define end-to-end requirement specs and workflows together with internal stakeholders and third-party … product roadmap, on time and within budget. Develop a deep understanding of our customers, and our competitors, to identify and evaluate opportunities which drives customer acquisition and retention, engagement and satisfaction. Identify, scope and define functional and technical requirements for new platform launches and product features, including more »
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Senior Paid Social Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Prospa
for constant improvement. Why Prospa? As the agency has progressed, we now house 3 core internal teams across Paid Social, Paid Search and Retention to grow brands from all aspects. Paid Social is a crucial arm of any brands acquisition strategy and this role offers the opportunity to … currently spending up to £100K+ in monthly budgets, with opportunities to scale further. Develop and retain a leading portfolio of exciting DTC brands. Client retention is the foundation for agency growth and we take it seriously. Lead, support and develop a team of 2 Paid Social Executives more »
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Senior Paid Search Manager

manchester, north west england, United Kingdom
Hybrid / WFH Options
Prospa
for constant improvement. Why Prospa? As the agency has progressed, we now house 3 core internal teams across Paid Social, Paid Search and Retention to grow brands from all aspects. Paid Search is a crucial arm of any brands acquisition strategy and this role offers the opportunity to … currently spending up to £50K+ in monthly budgets, with opportunities to scale further.. Develop and retain a leading portfolio of exciting DTC brands. Client retention is the foundation for agency growth and we take it seriously. Lead, support and develop a team of 1 Paid Search Executives. We more »
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Technology Senior Underwriter

London, England, United Kingdom
Hybrid / WFH Options
The Travelers Companies, Inc
client relationships through a high level of visibility and using a disciplined sales management approach (e.g., planning and follow-up for broker and prospective customer visits/meetings) in support of business objectives and delivering the Technology proposition. Effectively develop and execute sales plans for assigned brokers and clients … other business units and regions to foster business development. Actively participate in regularly scheduled regional and underwriting and/or sales meetings. Demonstrate superior customer service standards (consistency, quick response, knowledge of products). Work with others to help achieve underwriting, sales and production goals and understand and work … towards strategic objectives. Customer interaction focusing on meeting customer expectations for response time and knowledge of products and business. Work strategically and tactical with brokers to ensure they have an appropriate level of understanding of Technology goals and objectives. Represent the organisation. As an employee you are expected more »
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Optimisation Director

Manchester, England, United Kingdom
Dentsu Aegis Network
use insights to connect brand, content, commerce and experience, underpinned by modern creativity. Dentsu International is a global leader that specialises in Sales, Marketing, Customer Experience, and Retention to enable clients to keep “winning” whilst ensuring customer growth and experience is at the very forefront for … you will for overseeing the Optimisation and UX Strategy Proposition, Delivery and Activation. Pushing and evolving our client deliveries. Ensuring high levels of client retention and focus on commercial growth for the business. The Optimisation Strategists will play a key role in the delivery of activation for our more »
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Bid Manager

Newcastle Upon Tyne, England, United Kingdom
Central Employment
client requirements and collaborate with relevant teams to include necessary information to enhance the firm's profile and win new business. • Work to improve customer satisfaction and retention, promptly addressing client concerns and communicating project updates or changes. • Collaborate with the legal team heads and finance department more »
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Paid Media Strategist

london, south east england, United Kingdom
Tribal Tech - The Digital, Data & AI Specialists
in a team that works within a dynamic and fast-paced environment every day E-commerce marketing experience is an advantage, especially in building customer acquisition and retention models around KPIs such as ROAS, AOV, LTV & CAC Ability to competently distil client briefs to brief the creative more »
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Underwriter, P&C

Leeds, England, United Kingdom
Hybrid / WFH Options
The Travelers Companies, Inc
we deliver a diverse range of industry-specific, combined property and casualty insurance solutions. Our commitment to excellence shines through our superior service and customer retention. Elevate your career as an Underwriter in Leeds or Manchester by becoming a key player in our Existing Business team on a permanent … client relationships through a high level of visibility and using a disciplined sales management approach (e.g. planning and follow-up for broker and prospective customer visits/meetings) in support of business objectives. Working with Distribution, effectively assist in the development, documentation and execution of sales plans with emphasis … and regions to foster business development across Travelers. Actively participate in regularly scheduled regional and product underwriting and/or sales meetings. Demonstrate superior customer service standards (consistency, quick response, knowledge of products) to meet Travelers' service standards. As an employee you are expected to act in an ethical more »
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Digital & Data Services Manager

London Area, United Kingdom
Hybrid / WFH Options
InCrowd
and operational challenges and provide expert recommendations through workshops and data analysis. Analyse research and data to identify trends and opportunities for revenue growth, customer acquisition, and retention. Prepare client-facing reports and deliver presentations to senior management, effectively communicating key findings and recommendations. Contribute to business development efforts … results Proven experience devising and implementing data growth strategies (acquisition, retention, subscription upsell etc.) Experience in designing and implementing email automations and customer journeys to drive increases in engagement or revenue generation Experience constructing and presenting easily-digestible reports on campaign activity, with recommendations on future enhancements more »
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Senior Software Engineer (Fully Remote)

London, United Kingdom
Hybrid / WFH Options
Eurochange Plc
the software architect, define and implement the bespoke application services roadmap. Key areas where you can shine! · Strong collaboration across the business, adopting a customer-centric approach to application development to meet business demands for growth and customer retention. · Must demonstrate strong verbal and written communication attributes. · Strong … exposure preferable) with JavaScript, SQL. · Knowledge of automated testing · Knowledge of CI/CD including deployment mechanisms. · Experience scaling web applications. · Ability to transpose customer requirements into robust application services. Why join #Teameurochange Here at eurochange, we’re all about people and that includes you! We're a dedicated … Additional holiday entitlement after 1 year! · And much much more! Our Purpose. To be the go-to travel money provider, adding value to every customer’s journey, through competitive pricing and service alongside inspiration and expertise. INDLP CloseDone more »
Employment Type: Permanent
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CRM Manager

hemel hempstead, east anglia, United Kingdom
Premier Resourcing UK
evening that people of all ages can enjoy. They're a great company to work for, with a fun and vibrant culture, replicating the customer experience they strive to offer. They've got some huge growth plans, with new sites on the horizon and a new product roll out. … s a very exciting to join their growing and dynamic marketing team! They are on the lookout for a talented individual to spearhead our customer relationship management (CRM) and marketing efforts. The role: This is a brand-new role in the team, where you’ll play a pivotal role … in shaping the customer acquisition and retention strategies. Reporting directly to the Head of Marketing, you'll bring a proven track record in managing CRM, customer data, and email marketing to drive forward their approach. Your ability to drive efficiency and engagement through data-driven approaches more »
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Customer Relationship Management Lead

farnham, south east england, United Kingdom
Harnham
THE ROLE As a CRM Retention, you can expect to be involved in the following: Develop and execute CRM strategies to enhance customer engagement and retention Define and Own the CRM roadmap Utilise customer data and analytics to identify trends, segment customer groups … an agency of DTC brand Proficient in using CRM tools - Klaviyo would be nice to have but not a must Strong commercial and retention experience Great stakeholder management experience BENEFITS Salary is between £75,000 Great office environment with lots of activities Regular social events Great opportunities for more »
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CRM Lead

London, England, United Kingdom
Hybrid / WFH Options
Flo Health
experience for our subscribers. Working closely with analysts, designers, researchers, and engineers, you'll identify opportunities to enhance our CRM and personalisation tools, improving customer engagement and long-term value. This role plays a key part in supporting Flo's growth and reinforcing its position as a leading health … and on-off marketing initiatives; Identifying audience segments based on demographics, behaviour, and preferences to target with personalised communications; Continuously analysing and optimising the customer journey, focusing on improving conversion rates at each funnel stage; Employing A/B testing and other conversion rate optimisation techniques to drive incremental … improvements. Utilising analytics tools and platforms to monitor, measure, and report on KPIs related to customer acquisition, conversion, retention, and revenue; Delivering actionable insights and recommendations derived from data analysis; Collaborating in developing requirements to enhance the capabilities of Flo's CRM and personalisation engine, supporting the more »
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Service & Aftersales Manager

Manchester, North West, United Kingdom
Detail 2 Recruitment Ltd
advantage Computer skills like MS Office, ERP systems Analytical mindset, strong organizational and project management skills Excellent communication skills Attention to detail & problem solving Customer service and administration skills Ability to work using own initiative & team player Service & Aftersales Manager - Responsibilities Improve the quality of customer service and … retention of customers Monitor warranty claim submissions and requisite credits and take action as required To control service stocks at a level commensurate with profit requirements To maximise departmental profitability through the sale of labour, parts, accessories, & other products Work closely with the service team for our direct … to deliver a first class service Ensure all clerical functions within the department are carried out in accordance with stated policies, e.g. Warranty claims, customer follow ups, workshop loading, estimating, invoicing, daily operating controls, stock ordering, parts returns surcharges Dealing with queries & providing resolutions Ensure the necessary improvements and more »
Employment Type: Permanent
Salary: £30,000
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Service Leader

Coventry, West Midlands, United Kingdom
Schindler Limited
for managing all resources within their prescribed area in line with the Company rules, to meet the business targets for the Branch and ensure customer satisfaction. Measured variables include:Safety and Quality requirements and standards, Customer communication, portfolio retention and renewal, Business productivity & cost management and … debts including follow-up actions Deliver repair sales targets as determined by the Regional Director Execute leadership to Engineers and Technicians in matters of customer and employee satisfaction, adding value to the business, quality of work and operational efficiency Manage and follow-up actions of customer claims and … complaints Conduct periodic quality and safety audits and inspections to ensure service levels and customer satisfaction Accountable for the identification and resolution of sick or rouge units, supervise and follow-up of work performed, including developing plans for sick units in cooperation with the Regional Technical Specialist Manage chargeable more »
Employment Type: Permanent
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Service Leader

Willenhall, England, United Kingdom
Schindler Limited
for managing all resources within their prescribed area in line with the Company rules, to meet the business targets for the Branch and ensure customer satisfaction. Measured variables include:Safety and Quality requirements and standards, Customer communication, portfolio retention and renewal, Business productivity & cost management and … debts including follow-up actions Deliver repair sales targets as determined by the Regional Director Execute leadership to Engineers and Technicians in matters of customer and employee satisfaction, adding value to the business, quality of work and operational efficiency Manage and follow-up actions of customer claims and … complaints Conduct periodic quality and safety audits and inspections to ensure service levels and customer satisfaction Accountable for the identification and resolution of sick or rouge units, supervise and follow-up of work performed, including developing plans for sick units in cooperation with the Regional Technical Specialist Manage chargeable more »
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Client Account Manager

Nottingham, England, United Kingdom
Hybrid / WFH Options
Solutions For Accounting and CRM
CRM are leading Sage Business Partners with a focus on providing high-impact ERP, Accounting and CRM solutions across the UK. With an impressive customer base that includes over 350 Sage 200 and Sage Intacct clients we have established a strong reputation for delivering excellent technology solutions, backed up … by outstanding customer service. With established development, support, implementation and training teams, we are well resourced for sustained organic growth, aspiring to be the leading UK provider of Sage mid-market business systems. We are currently seeking an enthusiastic and driven person to join our Account Management team and … s products and services continue to have a positive impact and help user organisations realise their ambitions. We will expect you to maximise client retention by ensuring clients are well supported, and also to seek out upsell and cross-sell opportunities within our client base, developing revenue opportunities more »
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IT Sales Manager

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
Frossell Recruitment Ltd
in delivering top-tier services including Networks, Security, Cloud, and Infrastructure Consultancy to mid and large enterprise clients. With a strong focus on client retention and partnership, our client offers a supportive environment dedicated to the growth and development of its staff. As an IT Sales Manager, you … Cross-selling : Identify opportunities to upsell and cross-sell to existing customers, broaden the sales pipeline and obtain referrals to expand the client base. Customer Relationship Management : Manage customer relationships, understand their needs and provide insights to enhance the product portfolio based on customer feedback. Key Account more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Digital Account Manager

Leicestershire, England, United Kingdom
Hybrid / WFH Options
Aquent
gurus and web developers. They are looking for an experienced Digital Account Manager to join their close-knit team, who will provide an exceptional customer experience to their clients … developing and implementing effective digital strategies with a strong focus on SEO and PPC for their accounts and building long term client relations. Client retention is key, so having a clear vision of your clients aims and objectives throughout every project is essential. Working alongside the projects team … ROI Manage client expectations with regular updates on the progress of live projects, being their first line of contact, and providing them with excellent customer service. Project scoping, identifying key objectives, defining costs and resources and capturing key performance indicators for benchmarking against Scoping and costing of new websites. more »
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Internal Sales Representative - Fixed Term

Gravesend, Kent, South East, United Kingdom
Moove Lubricants
Internal Mobil by Moove accounts and supporting Mooves Account Managers. Responsibilities as our Internal Sales Representative are to: Focus on developing new and existing customer relationships, retention of existing trading accounts and acquisition of lapsed business Ensure knowledge of all internally managed accounts is thorough with sales … added value long-term sales approach Utilise technical advantages of a premium Mobil product in a competitive marketplace Responsible for profitable development and retention of new and existing customers Analyse, monitor and deliver upon defined KPI's Develop a comprehensive … knowledge of Mobil by Moove product strategy and technical advantages Work with the specialist marketing team, when required, to produce targeted communications, campaigns and customer programs Understand and effectively utilise the company's CRM system and ensure the Moove sales pipeline process is fully utilised and the required data more »
Employment Type: Contract
Posted:

Analytics Consultant

Greater London, England, United Kingdom
Hybrid / WFH Options
MSCI Inc
Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »
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Customer Retention
England
10th Percentile
£29,450
25th Percentile
£34,375
Median
£50,000
75th Percentile
£67,500
90th Percentile
£77,500