26 to 50 of 2,758 Customer Service Jobs in England

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »

Are you looking for a customer service role with a difference? Are you able to apply an analytical mindset to your work? Do you have an interest in technology and experience of working with multiple CRM systems? If yes, then read on, and let us tell you why … to 30 (plus Bank Holidays), Company Pension Scheme (8% employer contribution) Health Cash Plan How Synertec will set you up for success as a Customer Service Advisor: Embark on your journey with confidence through our Comprehensive Induction and Training Program. We invest in your professional development from day … your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors join our dynamic team as a Customer Service Advisor and become part of our more »

Customer Service/Service Desk Assistant Up to £12.30 per hour (£24,000 per annum) Initial 3 month temporary contract starting ASAP Position is based in Halifax Working for a fantastic global software company we are looking for an experienced Customer Service Assistant to join … once you are up to speed this could move to a hybrid model. The role will be: Answer phone calls that come into the Service Desk and create incident tickets from those calls Create incident records from inbound emails and triaging tickets as they come in Outbound calling to … book customers into a migration briefing for the new project Log customer complaints and ensure these are followed up and the very best service is provided to all customers at all times Skill and experience required: The ideal candidate will have previous experience within a Customer Service more »

help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customer service and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. … pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customer service is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made. Proactively working … to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customer more »

The Regional Service Manager (RSM) is responsible for providing customer with a single point of contact within PCCW Global for all service related issues. The RSM is also responsible and accountable, at an operational level, for all services delivered to the customer. The RSM will work in … close cooperation with the account manager for the customer, providing a service oriented/customer advocate element of support to the account team structure. You should have a telecom background, with previous experience working with large multinational companies in a service management type role. What are … you expected to be doing Commercial minded, develop and maintain a positive, productive long term working relationships with the customer Conduct Service Reviews by meeting with customers to review services performance and operational services issues Work in close collaboration with sales and account management to position PCCW Global more »

Customer Service Agent - Road Freight A Customer Service Agent is required for a worldwide Logistics. The customer service agent MUST have Logistics, transport or freight experience. Package: £21K-£25K DOE 20 days holiday plus 8 bank holidays Excellent Progression opportunities Monday to Friday (Apply … using the in-house system. Skills and Knowledge: Excellent PC skills, including Microsoſt Office, Excel and Outlook. Fast and accurate data entry skills. Excellent Customer Service skills. Knowledge of Logistics documentation. Organised and able to multi-task Good communicator, on all levels. #customerservice WR Logistics are the #1 more »

The Opportunity: Avantor is looking for a detail-oriented Technical Customer Service Specialist to manage the quotations within the Technical department, assist in checking pricing & sourcing products within challenging response times . Answer routine questions and solve issues from internal & external customers & suppliers. This role will be a … days a week. The ideal candidate will have strong scientific background, outstanding communication skills, high attention to detail and organisation skills. The successful Technical Customer Service Specialist will work closely with the sales team. If you are passionate about providing the highest level of customer service and want to be part of a team that solves the world's most complex challenges - let's talk! The team The Technical Customer Service Specialist will be part of a wider Team of 8. What we're looking for Experience: At least 1-3 years experience more »

The Head of Technical Service Assurance will be responsible for providing customers will pro-active insights, data, analytics, and recommendations to optimise their customer estate, improve their service as well as hardening security. They will also seek new commercial opportunities through a clear understanding of customer contracts, licences, lifecycle management, renewals, end of life hardware etc. Whilst always seeking to optimise the customers cost base. The Head of Technical Service Assurance will be developing and implementing service assurance policies, procedures, and best practices across all Intercity Service towers. Monitoring and reporting on … service metrics, SLAs, customer feedback, and incidents to support with Identifying and resolving service issues, problem management, risks, and gaps. Support with planning and executing service improvement initiatives and projects, The Head of Technical Service Assurance will also support with contract management to ensure the more »

Service Delivery Coordinator Location : Bilsthorpe, Newark, NG22 8UA, UK Salary : Competitive + Benefits Contract : Permanent, Contract Hours : Part-time - 20 hours per week Benefits : A competitive salary in a growing company committed to our people. 29 days holiday incl. bank holidays. Holidays increase with length of service. Hybrid working. … cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role : To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator more »

in supporting individuals and families who are seeking asylum in the UK. The successful candidate will be client focused, have demonstrable experience delivering great customer service, and have a high level of resilience which is key when supporting our vulnerable clients. Duties and Responsibilities: Efficiently and empathetically handle … swiftly Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients Work collaboratively as part of a team to achieve organisational targets … up within the requisite time scales and undertake any necessary administrative tasks in relation to the work Experience and Skills: ? Proven experience providing exemplary customer service skills/background with a minimum of 1 year's employment history Demonstrable experience of working in a pressured environment and meeting more »

Join a Telecoms and IT provider as a Customer Service Administrator/Telecoms Expediter/Provisioner. The company employs nearly 40 staff and continues to expand with an impressive list of loyal customers. THE CUSTOMER SERVICE ADMINISTRATOR ROLE: Working in a friendly team of 6 and … arranging telecommunications services, juggling installation teams, customer availability, service deadlines, and customers' issues related to telecoms, all the while keeping everyone happy. Hours are 9 am - 5:30 pm, Monday - Friday KEY SKILLS: Take pride in solving customers' issues and going the extra mile to ensure the job … is done properly Good attention to detail Good listening and people skills Reasonable IT skills Good organisational skills SALARY & BENEFITS YOULL RECEIVE AS CUSTOMER SERVICE ADMINISTRATOR: £22,000 - £26,000 20 days holiday + public holidays Pension scheme with company contribution Car parking Opportunity for career progression Subsided more »

FRENCH SPEAKING CUSTOMER SERVICE ADVISOR MONDAY - FRIDAY: 38.5 HOURS PER WEEK £29,000 PER ANNUM People Solutions are hiring a French Speaking Customer Service Advisor to join our prestigious, multi site client based in Norton Canes! The successful applicant will need to speak fluent French as … salary Generous contributory pension scheme Day to Day Duties Manage and respond to incoming calls, emails, and online chats Strive to deliver world class customer service Develop technical and product knowledge Manage customer order portals, pricing updates and export administration Essential Skills Fluency in spoken and written … Nationals who speak French as their first language Assisting French Nationals with the ordering of our client's products Experience in a telephone-based customer service role Excellent communication skills with a calm, composed manner with a positive, ‘will-do' attitude Customer Relationship/customer account more »

make sure that our customers are delighted with any chair, settee or bed they buy from us. That's why we have a comprehensive Customer Charter and Employee Values. This means that before a customer takes the first step towards buying one of our products, they can understand … what to expect from our high level of service, and our employees understand what is expected of them to facilitate this. We are looking for We have an exciting opportunity to join our sales team in the capacity of a Sales Support Executive. This role will support the Sales … Excellent communication is key as this role will interact within the sales team, as well as with field agents and other departments to progress customer orders and resolve queries. A high level of accuracy and attention to detail is vital, with the role holder being proactive and taking ownership more »

Administrator/Facilities Administration Assistant with excellent customer service, communication and organisational skills and previous experience in a similar customer facing role is required to join a well-established housing association based in Winchester, Hampshire. SALARY: £23,944 - £25,205 per annum + Generous Benefits (see below … hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an Administrator/Facilities Administration Assistant with excellent customer service, communication and organisational skills and previous experience in a similar customer facing role. As the Administrator/Facilities Administration Assistant you … will join the Facilities division and will be responsible for providing a customer focused service to support the efficient operation and maintenance of the office and other site facilities. Working as the Administrator/Facilities Administration Assistant your role will include team support, customer service, administrative more »

and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service more »

and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service more »

Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a … Customer Service Engagement Advisor, armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You … ll be an integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling more »

assisting the purchasing department in the organisation of the supply chain process, for all materials, goods and services required by the company to meet customer requirements. Role Key Responsibilities: To assist in the purchasing of all materials, goods and services to ensure in line with the relevant documentation and … to meet customer order requirements To assist in placing and managing purchase Orders according to the purchase requisition or customer contract To liaise with the marketing department & the supplier to ensure label artwork is supplied on time To assist in determining Customer requirements before shipping of the … to the Supply Chain Team Leader: To organise, plan and prioritise work - developing specific goals and plans to prioritise and meet deadlines To support customer services for product re-calls, product traceability and disaster planning To assist with administrative tasks To support the preparation of presentations, reporting and analysis more »

Customer Service Advisor - Non Vocal via Email and Social Media Based in Burnley Offering £11.44 per hour - paid weekly, every Friday! We are currently recruiting for one of the leading online retailers for their existing customer service team. This company is hugely established in the industry … and is growing constantly, so we are looking for someone who is driven with long term aspirations within customer service/office work. You will be provided with full training for this role and supported throughout the process so if you haven't done this type of role … to then go permanent so we're looking for candidates who are wanting a long term position. What will you be doing? Responding to customer queries across various IT and Social Media platforms, queries will be in connection to; refunds, exchanges, sizing, deliveries, product/stock enquiries etc. Providing more »

Role: Service Coordinator Based: Stonehouse, Gloucester, GL10 Duration: Temporary to permanent Rate: £30,000 - £33,000 (hourly rate equivalent) Hours: 7 hours 8/8.30am 4/4.30pm NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology … company. Service Coordinator Working as part of a friendly team in based in the Stonehouse Service Centre, GL10 you will be responsible for the handling and processing of customer service requests and orders. Excellent Customer Service skills required and the ability to multi-task. … The Service Coordinator role involves the planning & scheduling of both field service resource and factory technicians, including reporting and invoicing to meet our customer requirements and achieve business targets. Accountabilities Supporting customer from initiation of the service request until completion. Providing customer with quotations more »

Description To deal with and fulfil service requests that are logged with the ITSC - this includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. This is a predominately customer service focused role, you will be responsible for taking … ownership and management of internal customer requests and setting expectations whilst meeting the needs of the Business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise efficiency. Act as … a liaison with handover points (Technology) to drive through a resolution on behalf of the customer and deliver in accordance with agreed timelines. Actively and professionally represent the IT Service Centre throughout the organization. Use sound judgment and make decisions that will maximize customer satisfaction. Strive to more »

Fantastic opportunity to join a well-established technology business in Coventry as a Customer Service Team Leader! You must have 2+ years customer service team leader/manager experience, in a busy B2C environment and a track record of leading people and will be known for … days annual leave, plus a day off for your birthday Worldwide Travel Insurance Group Income Protection Insurance Main Duties; Responsible for leading the Customer Support Team Engage and inspire those you lead to achieve their goals & key company KPI`s Be an influential coach, mentor and help drive the … those around you Understand people and can effectively manage expectations Provide help and advice to customers using our products Be committed to delivering exceptional customer service by putting the customer at the heart of everything you do Keep accurate records of discussions or correspondence with customers & staff more »

environments. Located in Newbury, Berkshire, we are seeking a trainee office administrator to join our friendly office team, helping with office support for our service team and directors. This is an excellent opportunity to gain all round experience in an office environment in a role that is pivotal to … in the office providing any other administrative duties as required. Requirements Experience in the use of MS Office Products Word, Excel and Outlook Good customer service skills dealing with the public both directly and by phone Confident professional manner Good general education including Maths and English GCSE grade … to work under pressure You may also have experience in the following: Office Assistant, Office Administrator, Admin Assistant, Office Admin, Administrator, Administrative Assistant, Receptionist, customer Service, Customer Service Assistant, Customer Service Advisor, Trainee Administrator, Admin Apprentice etc. REF more »

key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Reporting to the Customer Service Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customer service, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customer service environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customer more »

key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Reporting to the Customer Service Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customer service, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customer service environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customer more »