Customer Service Jobs in the North West

176 to 200 of 344 Customer Service Jobs in the North West

Agile Project Manager - Communications FTC

Manchester, North West, United Kingdom
Hybrid / WFH Options
Hays
fast-paced and varied workloads - Well-developed analytical skills, and the ability to identify and develop solutions to improve operational effectiveness. - To demonstrate excellent customer service, ensuring the needs of internal and external customers are met and our services and contact with customers are delivered positively. - While the more »
Employment Type: Contract, Work From Home
Rate: £45,000
Posted:

Senior 2nd Line Engineer

Wigan, Greater Manchester, North West, United Kingdom
Be Technology
V, VMware etc ** Switch configuration - VLANs, IP Routing and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2nd Line Engineer Salary: GBP 27,000 - 35,000 DOE Location more »
Employment Type: Permanent
Salary: £26,000
Posted:

Senior 2nd Line Engineer

Bolton, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Be Technology
V, VMware etc ** Switch configuration - VLANs, IP Routing and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2nd Line Engineer Salary: GBP 27,000 - 35,000 DOE Location more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Helpdesk Administrator

Preston, Lancashire, North West, United Kingdom
300 North Limited
engaging and interesting role with a very varied responsibility base - it is an excellent role and company to join for someone who is ambitious, customer service driven and looking to further their career. Working in a team, you will provide any customer assistance needed by the client … client helpdesk, you must be able to quickly to build relationships with customers and understand the sites and their maintenance needs; providing a superior service to the client. Within this environment you will take the call from cradle to grave ensuring jobs are monitored, customer satisfaction is checked … and then the job is closed and paperwork/invoices issued. Day to day duties of the role include: Logging calls received from the customer and updating records. Allocating engineers to jobs; both reactive and planned. Instructing subcontractors through to purchase ledger maintenance. Collating and processing timesheets and expenses more »
Employment Type: Permanent
Salary: £24,000
Posted:

Field Service Engineer (EPOS Systems/Electronic Point Of Sale)

Manchester, United Kingdom
Fusion People Ltd
Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Location: Manchester and surrounding areas Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »
Employment Type: Contract
Rate: £135 - £136/day van and fuel card
Posted:

Administrator

Manchester, England, United Kingdom
Siemens Digital Industries Software
and detail-oriented Administrator to join the established team on an initial 6-month contract basis. The Co-ordination team is the front line customer interface for the Customer Services Field Service Department and plays a key role in ensuring contractual service obligations are met as … well as providing immediate response service to customers with projects, breakdowns, repair and other service requirements. Responsibilities: Processing all required spare parts orders and expediting requests for upcoming projects Placing large parts orders for Projects (MC & FA). Providing support to other DI businesses for procurement activities. Management … calls received etc. Ensuring the compliance with the relevant KPI targets. Ensures a high quality standard of the ticket/activity/iBase/customer data base entries. Monitor customer satisfaction requirements. Prequalification Questionnaire support for the FS elements. Qualifications/Experience: Excellent interpersonal skills, in particular telephone more »
Posted:

Commercial Account Executive

Manchester, North West, United Kingdom
Moorepay
Level Executives and following a structured sales process. You'll analyse client trends and create sales strategies to cross and upsell into your existing customer portfolio and use your developed relationships to attract new customers to Moorepay. Throughout, you'll collaborate with both Operations and Marketing to develop these … the requirements. Key responsibilities include: Holding regular account reviews with clients to identify their requirements. Maintaining a thorough knowledge of the companys products and service offerings. Articulating solutions through demonstrations and proposals to match client requirements. Developing relationships to attract and retain clients within your portfolio. Driving revenue within … the company in a professional manner and building excellent relationships with clients to the companys benefit. Replying to customers following requests for information and service issue resolutions. Skills & experience Proven sales professional with experience in a sales quota carrying capacity (£200k TCV per annum or more). Excellent customer more »
Employment Type: Permanent
Posted:

IT Technician/IT Engineer

Blackpool, Lancashire, United Kingdom
Hays Specialist Recruitment - Education
IT support in a reactive environment, working with end users across multiple sites providing both remote and on-site support. This is a very customer focused role, where strong customer service and relationship management skills are required, and you will provide support to both students and staff. more »
Employment Type: Permanent
Salary: £25000 - £28000/annum £25,000 - £28,000
Posted:

Information Technology Support Analyst

Liverpool, England, United Kingdom
Hybrid / WFH Options
Clarke Energy
installations, backed up with reliable, accountable aftersales support. With a culture of integrity and high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide … 1st and 2nd line support to users within the Clarke Energy Group. You will be providing an efficient and reliable service, resolving issues in a timely manner and keeping users informed. Supporting other team members, you will be happy to get involved in a range of projects and working … to get the job done. The Benefits: - Competitive salary - 25 days holidays - Enhanced holiday entitlement based on length of service - Holiday buy and sell scheme - Company pension scheme - Health care cash plan - Life Assurance - Employee Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About more »
Posted:

Service Now Systems Specialist

Liverpool, England, United Kingdom
Hybrid / WFH Options
Charterhouse Group
customers the freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts … in London or Liverpool and at home. Requirements Perform regular reviews of data held in applications to identify inconsistencies, duplicates or quality issues within Service Now and CRM. Perform application health checks, raising concerns to IT support as appropriate Ensure systems configurations within Service Now are fulfilled and … changes (e.g. starters, leavers) are catered for on the system and licence allocations updated accordingly Ensure users are trained appropriately in using CRM and Service Now applications, including creating/maintaining training materials Work remotely (on a hybrid basis) and support remote users where applicable Create and modify reports more »
Posted:

IT Support Technician

Penrith, Cumbria, North West, United Kingdom
Reed Technology
the maintenance, support, availability, and security of the company IT infrastructure, while providing proactive and reactive support to colleagues, ensuring the highest levels of customer service. Key Responsibilities Provide IT support to internal colleagues on a wide range of technologies Build & setup new computers. Install computers across multiple sites. … and maintain technical documentation, policies and procedures Establish and maintain relationships with external suppliers and partners Experience Required Experience in a similar role Strong customer service skills Experience working in a proactive way in a fast-paced environment Strong analytical and problem-solving ability Ability to multi-task more »
Employment Type: Permanent
Salary: £26,000
Posted:

Regional Technical Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Davies
in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »
Posted:

Online Merchandising Specialist

Manchester, North West, United Kingdom
In Technology Group Limited
that stock cover is acceptable. Responsibilities: Monitor key trading tasks such as stock management, fragmentation, and slow movers. Liaise closely with merchandising, operations, and customer service teams to improve efficiencies, trade, and customer experience. Take ownership of our WMS software and how it's utilised across the more »
Employment Type: Permanent
Salary: £24,000
Posted:

Claims Apprentice (Property)

Manchester, North West, United Kingdom
Hybrid / WFH Options
Verlingue
the companys claims needs, such as Registering new claims and reporting to insurers Dealing with incoming correspondence Liaising with insurers where necessary Providing great customer service at all time Actively contribute to the delivery of the companys Claims Vision. To develop strong foundations in claims handling skills and … Verlingue sites in the UK. The Claims Team is regarded as the shop window of Verlingue and is responsible for delivering an exceptional claims service to clients. Key Accountabilities To assist clients with the presentation of their insurance claims To develop an appropriate level of technical claims knowledge in … and cost-effective manner without compromising on quality or client satisfaction To demonstrate the ability to keep own work clearly prioritised and actioned within service standard commitments. To demonstrate the ability to actively support the broader Claims team to deliver on the collective service standard commitments. To drive more »
Employment Type: Permanent, Work From Home
Salary: £20,000
Posted:

Regional Technical Manager - Subsidence & Surveying Division

Manchester, England, United Kingdom
Hybrid / WFH Options
Buchan and London Recruitment
in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. * Enthusiastic * Excellent communication skills and articulation * Understanding and recognition of Customer Service and Quality * Flexibility and adaptability * The ability to work in a fast paced and changing environment * Numeracy skills * Reports and accountable to more »
Posted:

IT Support Analyst, Driving Licence is essential

Preston, Lancashire, North West, United Kingdom
Langley James Limited
and software Experience with mobile devices, printers, scanners Ability to manage and prioritise tasks within fast paced and technical environment Detail-oriented with excellent customer service and communication skills Driving Licence Required Do not miss out on this opportunity, if you feel you have the right skills and more »
Employment Type: Permanent
Salary: £22,000
Posted:

IT Engineer - GBP 40000

Warrington, Cheshire, United Kingdom
Nextech Group Ltd
on experience in Active Directory administration. * Office 365 experience including migration from on prem to cloud * Azure and Azure virtual desktop * Stellar communication and customer service chops. * Ability to excel both solo and in a team. * Bonus points for relevant IT certifications (CompTIA A+, Microsoft Certified Professional, etc. more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Car allowance and great benefits
Posted:

IMS/QA Administrator

Rochdale, Greater Manchester, North West, United Kingdom
Candidate Source Limited
skills with the ability to prioritise own workload and deal with conflicting priorities. Flexible to meet business demands. Keen and willing to learn. Good customer service skills Show initiative and demonstrate they can think for themselves and act when necessary. QUALIFICATIONS: Grade 4 in GCSE English Language and more »
Employment Type: Permanent
Salary: £23,000
Posted:

Lead Software Developer

Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
Oscar Associates (UK) Limited
The company & your role This is a hugely successful business who pride themselves on their reputation in their industry, building the business on excellent customer service. They require a highly motivated Software Developer to join their dynamic team where you will play a crucial role in leading and mentoring more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

IT Account Manager

Manchester, North West, United Kingdom
Connexa
Our client, a leading Unified Communications, Contact Centre, and Network Infrastructure solutions is hiring for an Account Manager. We aim to create exceptional customer experiences and drive business growth through innovative technology. Role Overview: As an Account Manager, you will work with Account Directors to enhance customer experience … of recurring revenues and develop incremental opportunities. Engage with customers to drive growth and manage renewals. Compile quotations and process orders. Collaborate with the service team for continuous improvement. Maintain CRM system (Salesforce) and stay updated on our portfolio. Technical Profile: Experience in UCC, UCaaS, CCaaS, Network Infrastructure, and … CX solutions. Understanding of mobile and WAN. Proven ability to achieve targets. Personal Attributes/Skills: Excellent customer service and communication skills. Proactive, collaborative, and goal-oriented. Technically curious with a good commercial sense. Self-motivated and able to work under pressure. We are an equal opportunity employer more »
Employment Type: Permanent
Salary: £30,000
Posted:

Onboarding Team Leader

Manchester, North West, United Kingdom
Hybrid / WFH Options
Interquest Group
to the success of our clients Onboarding Operations department. As a Team leader, you'll inspire and motivate your team to give the best service to their customers. Leading from the front, you'll showcase your finely tuned customer service skills daily. What is expected of the … styles - Ability to adapt to, and lead people through change - Able to make decisive decisions based on relevant data, considering both the business and customer outcomes. - Understanding of the end-to-end KYC/KYB and Business onboarding processes - Excellent written and verbal communication skills - Ability to balance workload … your public holiday allowance whenever works best for you) - An extra day's holiday for your birthday - Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off - 16 hours paid volunteering time a year - Salary sacrifice, company more »
Employment Type: Permanent, Work From Home
Posted:

Presales Consultant

Manchester, England, United Kingdom
Pimberly
eCommerce Platform, Order Management systems, , etc.) Implementation and/or consulting experience Personal Attributes These should already be well developed, including: Understanding that the customer is key, willingness to support and work around what most benefits the customer and the sales process. Enthusiastic self-starter with a can … do attitude Dedicated to providing excellent customer service through prompt, high-quality communication Great work ethic and work rate Respect for colleagues, prospects and other individuals Enjoy and thrive in a high-pressure, highly rewarding environment Huge attention to detail Competencies: You will be provided with regular personal more »
Posted:

Production Planner / Sheduler

Stockport, Greater Manchester, North West, United Kingdom
Total Recruitment Group Ltd
that material availability aligns with manufacturing. The planner/scheduler also compile and distributes reports to ensure that customers and internal teams (manufacturing,shipping, customer service, projects and finance) are serviced with product and order availability information The planner/scheduler will actively achieve KPI's which will … maximise company turnover, profit, customer satisfaction and on-time delivery,through well constructed plans and management of resources. DUTIES * Create production schedules from MRP output that balance customer needs, material availability and capacity constraints. * Develop useful working relationships with Production Supervisors, Buyers and others to ensure that schedules more »
Employment Type: Permanent
Salary: £35,000
Posted:

Senior Liability / Casualty Claims Technician Remote Bolton or Birmingham (CD-7)

Bolton, England, United Kingdom
Hybrid / WFH Options
Exchange Street Executive Search
your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements/service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you more »
Posted:

Automation Engineer

Lancaster, Lancashire, North West, United Kingdom
Detail 2 Recruitment Ltd
a Bachelors degree in a relevant Engineering discipline Have experience of identifying business opportunities at customers sites Have experience of providing detailed project/service documentation in an accurate and timely manner Ability to diagnose, repair and maintain electrical, mechanical and instrumentation systems Be able to design/generate …/modify DCS/SIS application software and hardware to fulfil customer requirements Automation Engineer Responsibilities Provide routine and on demand customer service including software development and documentation, maintenance/inspection of automation systems Adhere to regulatory and Company health, safety and environmental policy Required to positively … influence the companys reputation by displaying a professional dedication toward customer service. About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your more »
Employment Type: Permanent
Salary: £48,000
Posted:
Customer Service
the North West
10th Percentile
£22,750
25th Percentile
£24,200
Median
£30,147
75th Percentile
£45,250
90th Percentile
£62,500