class support to their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working arrangements are available to customer requirements for more »
and objection handling. · Maintain fraud levels within company targets. · Investigate and mitigate claims of fraud, protecting victims. · Recognize and respond to alerts, striving for continuous improvement. · Provide top-notch support to fraud victims and stakeholders. · Update fraud avoidance systems promptly. · Minimize the impact of fraud detection on legitimate customers. more »
Electronics Production Engineer - Glasgow We seek an Electronics Production Engineer to join our dynamic team in Glasgow. You will drive continuousimprovement and efficiency in electronic subsystems and assemblies for our small satellite products, focusing on cost, quality, safety, and timeliness. This role is primarily on-site. more »
to ensure first pass of databook. ■ Liaise and resolve any complex Third-Party queries and deliver the fully compliant databook on time. ■ Drive a continuousimprovement methodology, identify, and drive defective documentation with corrective and preventive actions. ■ Support all elements of the quality program and drive overall more »
Helensburgh, Scotland, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
the end-customer). To be considered, they're looking for: Manufacturing background within supply chain and logistics Proven experience of leading and facilitating continuousimprovement programmes using Lean thinking principles and operational excellence practices Effective formal and informal communications with senior key stakeholders Active SC (Sole more »
obtain Corrective Action closure on internal and customer quality concerns will be anadvantage Use of appropriate quality tools Six-Sigma, 5Ys, 8D, 5s and ContinuousImprovement will be beneficial Must be accurate in both word processing and data inputting The successful Quality Engineer will manage, drive and more »
processes.Required Skills : Should be a native speaker of Mandarin & English. Previous in-house recruitment/agency recruitment experience, particularly in ICT industrial is preferred. Continuousimprovement and focus on efficiencies Exceptional organisational and reporting ability Strong interpersonal and communication ability The ability to build and maintain a more »
Should be a native/fluent speaker of Mandarin & English. Previous in-house recruitment/agency recruitment experience, particularly in ICT industrial is preferred. Continuousimprovement and focus on efficiencies Exceptional organisational and reporting ability Strong interpersonal and communication ability The ability to build and maintain a more »
As the PPFG Specialist you will be working across the Eastern Hemisphere being responsible for supporting Exploration and Development well planning, execution, abandonment, and continuousimprovement through the development of compliant pore and fracture pressure forecasts and wellbore stability analysis. Responsiblities: Provide pore pressure and fracture gradient more »
suppliers and sub-contractors Maintaining, creating and documenting draughting processes and procedures - ensure best-in-class draughting and engineering, implement workflow processes, ensuring continualimprovement of draughting activities Designing equipment - keeping in line with project Functional Design Specifications and project budgets as set out by the Project managers more »
we want to hear from you! Job Duties: · Provide support to enable growth of the environmental division in the UK for Dalkia Scotland. · Ensure continuousimprovement, development, and effectiveness across all contracts. · Ensure that the following Remedial Works are carried out in accordance with the requirements of more »
achieved Provides practical assistance to Production team leaders Ensure all work is compliant with Health & Safety standards and risk assessments Actively contribute to Company continuousimprovement activities including Kaizen and 5S standards in all areas Liaising with external suppliers to support the procurement of parts CANDIDATE REQUIREMENTS more »
Company Profile Owners and operators of the world-class Port of Nigg facility, together with strategic bases in Edinburgh, Aberdeen and Inverness, the Global Energy Group are a service focused, performance driven business, offering construction, maintenance and enhancement solutions to more »
professional experience as a software engineer. Knowledge of a few different software design patterns. Experience of developing event-driven software. A passion for continualimprovement and how to optimise a complex operational system utilising various technologies and components. A confident, ambitious and curious approach to exploiting the latest … you also had: Strong evidence of teamwork, mentoring, supporting, and sharing knowledge with team members. A good working knowledge of backend frameworks. Experience using Continuous Delivery tools to deploy changes to production rapidly. Experience in monitoring and optimising the application's performance. Experience writing infrastructure as code and/ more »
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
Verlume
alignment with our four Core Values: Impactful - Focused, accountable, delivering on safety & quality. Integrity - Honest and respectful. Innovation - Innovative mindset enjoying the challenge. Improvement - Improve and grow every day. It’s a hugely exciting time to be joining our business with significant investment and plans for growth over … mindset, adept at capturing requirements, conducting trade studies, creating system designs, planning verification activities, and engaging with multiple stakeholders to drive excellence, efficiency, and continuous improvement. Key Responsibilities As the Systems Engineer you will be responsible for: Applying systems engineering principles to design and optimising Verlume’s systems and … decision-making abilities. Excellent verbal and written communication/collaboration skills. Collaborative team player with strong leadership abilities Self-motivated, with a commitment to continuous learning and development. Most important to us is that you are great fit for our team and culture, demonstrating behaviours aligned with our values. more »
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
SWORD IT SOLUTIONS LIMITED
between Sword and assigned Customers to ensure the experience and service they receive retains long standing engagements, delivers operational success and excellence, demonstrates continualimprovement, maximises current and future revenue opportunities, identifies growth, and provides opportunities for staff working at the customers to deliver and achieve their best. … aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performance metrics are met and customer satisfaction is high Have regular engagement with Customers … and the appropriate stakeholders to gain a thorough understanding of the clients business Develop CSIP (Continual Service Improvement Plans), Customer Experience Plans and Service Reports as part of the delivery of services Maintain, and where possible improve upon Swords service performance targets in terms of revenue, profitability, longevity more »
between Sword and assigned Customers to ensure the experience and service they receive retains long standing engagements, delivers operational success and excellence, demonstrates continualimprovement, maximises current and future revenue opportunities, identifies growth, and provides opportunities for staff working at the customers to deliver and achieve their best. … aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performance metrics are met and customer satisfaction is high Have regular engagement with Customers more »
and the records therein. They should look to maintain collaborative relationships with colleagues from all areas of the business and ensure ongoing quality improvement while maintaining compliance with internal procedures and the required standards. Your main responsibilities will include: Has Working Knowledge of Quality Management System Concepts and … Compile and contribute to quality metrics and trending accordingly to her activities. Identify areas for improvement and contribute to a culture of continuous improvement. Demonstrate and exhibit all key behaviours as defined by the business . Participate in an 'in-house' programme of continuous training and more »
Rosyth, Scotland, United Kingdom Hybrid / WFH Options
Optos
with industry standards such as ISO 13485, IATF 16949 and you can expect to liaise with the Quality team in terms of compliance and continuous improvement. As a detailed-orientated person, you will be constantly interrogating your own test systems seeking out improvement and optimisation, implementing best … is vital, incorporating a mix of optics, electronics, software, firmware, laser systems, and mechanical elements. What else? You need to be able to demonstrate continuous test, integration, development, tooling and processes along with a strong background in developing software automation tests on Windows and Linux. You’ll be a … In summary we are looking for… test development professional from medical, automotive or defence/aerospace degree in Engineering, Software Engineering or related field Continuous Test, Integration, Development, Tooling and Processes What next? We believe the key to unlocking our potential is to recruit driven, innovative, and collaborative people. more »
Rosyth, Scotland, United Kingdom Hybrid / WFH Options
Optos
with industry standards such as ISO 13485, IATF 16949 and you can expect to liaise with the Quality team in terms of compliance and continuous improvement. As a detailed-orientated person, you will be constantly interrogating the test systems and fostering an environment amongst your team of seeking out … is vital, incorporating a mix of optics, electronics, software, firmware, laser systems, and mechanical elements. What else? You need to be able to demonstrate continuous test, integration, development, tooling and processes along with a strong background in developing software automation tests on Windows and Linux. You’ll be a … automotive or defence/aerospace Leadership experience or strong potential/natural next step Bachelor's degree in Engineering, Software Engineering or related field Continuous Test, Integration, Development, Tooling and Processes Excellent communicator who is comfortable working cross-functionally What next? We believe the key to unlocking our potential more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Thales
to completion; meeting quality schedule and budgetary requirements. You will also develop the capability of engineers by coaching and sharing your knowledge in a continuous professional development environment. As well as managing risks and identifying opportunities during the project lifecycle. You will help to create an environment that encourages … innovation and continuous improvement. Additionally, ensuring that the project deliverables meets the customer's requirements and contract specification. Lastly, you will communicate effectively, professionally and in a timely manner with internal personnel, external customers, consultants and subcontractors. About You You will have experience in system design and development of more »
across operations. Lead and mentor Project Management and Business Support Heads and manage external stakeholders in HR fostering a culture of collaboration, innovation, and continuous improvement. Oversee the planning, execution, and optimisation of key operational functions, including but not limited to project management, business support, quality assurance and HR … including employee engagement. Analyse operational performance metrics and KPIs to identify areas for improvement and implement corrective actions as needed. Upholding the highest standards of integrity, ethics, and professionalism. Applicant requirements: Bachelor's degree in Business Administration, Operations Management, or related field; MBA or advanced degree preferred. A more »
performance against budget through an agreed set of KPIs. Drive efficiencies and standardisation of approaches, practices, and reporting. Develop a culture of operational excellence & continuous improvement. Ensure the optimisation of the maintenance function and its systems for plant efficiency. Actively promote and prioritise a safe working environment for our … multi-disciplinary group to research opportunities and develop business cases. Develop and maintain the capital investment strategy plan for both plants. Drive the improvement of the manufacturing and lean practices. Desired Competencies/Experience Minimum 5 years experience in leading Operations teams in a senior leadership role. Proven … in IT, software packages and systems. This is a fantastic opportunity for an experienced Operations Lead to join a growing and innovative business with continuous ambitious growth plans! INDAO more »
prices in conjunction with external sales staff. * Liaise with internal departments communicating customers’ requirements. * Liaise with internal and external customers on areas for improvement, through to implementation. * Manage relationships with customers and provide excellent customer service. * Manage projects progress to ensure completion to plan. * Planning experience working in … Excellent communication and negotiation (both spoken and written) with strong analytical skills. * Experience working as part of a team, encouraging team culture and promoting continuous improvement. * Demonstrate exceptional computer skills, proficient in D365/Dynamics AX or similar. Advanced excel user. * Good understand of supply chain, with experience of more »