76 to 100 of 108 Customer Experience Jobs in the South East

can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »

can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »

new job breifs, providing market intel and sourcing top candidates in a niche market. We are looking for a professional Recruitment Consultant ideally with experience in sourcing Engineering candidates, including Maintenance Engineers, Techinicians, Logistics, Software Engineeners etc. There are lots of opportunities to progress your career and develop your … and healthy snacks Free parking and flexible working Games room and incentives At TXM Recruit, our team of specialist consultants deliver a world class customer experience, providing temporary, contract, and permanent recruitment alongside MSP and RPO solutions for over 120 clients within Rail, FMCG, Construction, Facilities Management, Aerospace more »

appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting … to appropriate functions for resolution, monitoring resolution activity and keeping customers appraised of progress to ensure that expectations are managed while delivering an exceptional customer experience. Track actions through to formal completion and reports on progress as required. Skills and experience Knowledge and proven experience of User … Access Management. Detailed knowledge and experience of working in a user management role within an IT Services organisation. ITIL V3 Service Management qualified, or prepared to achieve qualification. Strong customer service and time management skills. Good analytical skills and the ability to demonstrate systematic thought processes. A strong more »

This role requires candidates to be on site 3 days a week, in Bracknell and the responsibilities of the role are as follows... Develop customer relationships & understand their market, strategy and challenges. Ensure business requirements & expectations are understood by relevant operational and support teams within the company. Act as … an escalation point to ensure customer issues are handled professionally, efficiently and with effective manner. Track and manage customer experiences throughout the lifecycle and in line with agreed timings. Ideally the successful candidate will have: Experience in a similar customer facing role Experience with the … SDLC, cloud platforms and/or been involved with the development of hardware & software. Excellent customer service and communication skills. Bachelors degree Please apply if you would like to hear more about this role! Job Title: Service Manager Location: Bracknell (Hybrid - 3 days on site) Salary: £60k-80k Employment more »

connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive … internal stakeholders to foster long-term partnerships Manage day-to-day operations of the eCommerce business, including order processing and fulfillment Troubleshoot and resolve customer service issues in a timely and satisfactory manner Develop and implement strategies to increase sales, improve operational efficiency, and enhance customer service Analyze … engagement and sales Improved data accuracy and reporting capabilities Qualifications Fluent in French and English language (additional languages a plus) Client-centric approach with customer service experience or in a similar role Proficiency in Google Suite and related software applications Strong problem-solving, analytical, and communication skills Ability more »

we can supercharge progress for you, visit hcltech.com. Skills & Expertise required to perform in this role 5+ years in Avionics Cockpit Display Application Development Experience in development of PFD, MFD and touch screen controllers 10+ experience in Avionics including DO178C, ARP4754A and ARP 4761 3+ years of experience in Hardware Software Integration Testing Experience in development of system test cases & procedures, system testing Experience in participating program reviews such as Design reviews & Product certification reviews Experience in tools such as DOORS, RTRT/VectorCast, JIRA, BitBucket etc. Experience in developing system requirements, software … requirements and performing safety analysis of requirements Preferably, certified SCRUM master Experience in protocol standards such as AFDX, CAN, ARINC 429, ARINC 664, ARINC 661 Highly proficient in programming languages – C, C++ Why HCL With a legacy spanning over three decades as a global engineering and technology partner for more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be pro-active, timely … detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing or administrative role … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer accounts more »

SOUTHAMPTON Harnham is working exclusively with a well-known Retailer on an exciting Insight Manager position to drive strategic decision-making and elevate customer experiences. THE ROLE AND RESPONSIBILITIES: The Insight Manager will have the following responsibilities: Interpret market research findings to inform decision-making processes and challenge stakeholders … when necessary. Lead ad-hoc research projects, analyzing first and third-party data to answer critical business questions. Anticipate future customer needs by staying updated on emerging consumer trends and integrating them into recommendations. Translate complex data into actionable insights and manage supplier relationships. Prioritize tasks, collaborate with Insight … optimize Marketing ROI. Provide insights to support marketing campaign development aligned with consumer preferences based upon both qualitative and quantitative data. YOUR SKILLS AND EXPERIENCE: The Insight Manager will have the following skills and experience: Bachelor's degree in Marketing, Business, or Statistics; Master's degree preferred. Proven more »

standard processes, CI/CD, and test coverage. Qualifications We strongly encourage anyone with the below to apply: You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences. You thrive in working autonomously to drive … impact in a fast-paced cross-functional business. PhD or MSc or equivalent a numerate subject: Machine Learning, Computer Science, Statistics, or similar Demonstrable experience of applying, researching, and developing sophisticated statistical/ML methods to drive value in a commercial setting, Ability to deliver projects on time, taking … project briefs and refining them to strong results. Exposure to Python data science stack Knowledge and working experience of AGILE methodologies. Proficient with SQL. Familiarity with Databricks, Spark and geospatial data/modelling are a plus. We’ll help you gain… Experience working in a high-performance environment more »

learn more about Cirium at the link below. https://www.cirium.com About Our Team Our team delivers industry insights, built from decades of experience in the sector, enabling travel companies, aircraft manufacturers, airports, airlines, and financial institutions, among others, to make logical and informed decisions that shape the … future of travel, growing revenues, and enhancing customer experiences. About The Role Cirium is Hiring for a Data Solutions Architect specifically focused on data systems and platforms to join our Architecture team, to deliver strategic change and accelerate our teams through improved solutions and technical design. Responsibilities Collaborating and … Business Identifying opportunities to reduce technology costs and increase business efficiency. Monitoring industry trends and develop POCs to evaluate alternative technologies and solutions. Requirements Experience of working in an Architecture role, AWS Data Stack. Able to demonstrate leading strategic change towards a vison with a positive outcome. Experience more »

standard processes, CI/CD, and test coverage. Qualifications We strongly encourage anyone with the below to apply: You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences. You thrive in working autonomously to drive … impact in a fast-paced cross-functional business. PhD or MSc or equivalent a numerate subject: Machine Learning, Computer Science, Statistics, or similar Demonstrable experience of applying, researching, and developing sophisticated statistical/ML methods to drive value in a commercial setting, Able to work independently and efficiently to … appropriate ML solution. Proficient with Python data science stack Knowledge of OO programming, software design, i.e., SOLID principles, and testing practices. Knowledge and working experience of AGILE methodologies. Proficient with SQL. Familiarity with Databricks, Spark, geospatial data/modelling and insurance are a plus. Exposure to MLOps, model monitoring more »

for an Optical Assistant Manager to work in regenerated and beautiful Egham. This gorgeous store is expanding their team and looking for a energetic, customer focused candidate to come on the journey with them and build and develop their team. Benefits of working as an Assistant Manager within this … step in their career? As an Optical Assistant Manager your role will involve helping to manage a small team and always delivering an excellent customer experience. The Responsibilities include: Assisting with running of a large practice ensuring that customer service is at the top of your agenda. Manage … Helping with target setting, monitoring and driving the business forward. Staff training and keeping the team motivated and engaged. Administration responsibilities and compliance. Optical experience and previous experience in leadership roles. Excellent communication skills and self-motivated. Confident, friendly and organised. About you We would love to hear more »

will be responsible for the day-to-day service delivery to customers. This includes supporting the activation of new services and ensuring an excellent customer experience. You will also work closely with customers to help identify improvement areas and implement new processes according to their operational needs. The Role … end-to-end monthly data and compensation management process; to include collecting, processing, and distributing data and payroll instructions. * Conduct first level review of customer deliverables, e.g., customer reporting, data management. * Prepare and deliver management information reporting e.g., cost reporting, accrual management. * Ability to liaise with customers and … provide them status updates and ensure reporting is understood and can be processed, where required. * Handle customer queries and report to management level, where required. * Identify areas of risk or scope opportunity and report to management level, where required. * Support with implementing new systems and processes during activation. * Liaising more »

applications. This is a managerial role where you will be helping further develop an inspiring, dynamic workplace where teams are empowered to drive great customer experiences and business results. At AJ Bell we are building the future of personal wealth management platforms through our technology. We have a strong … business unit to create value for the whole business. Set, manage, and work with team members on agreed objectives. What you'll already have Experience managing multiple teams in a fast paced, dynamic technology environment. Strong background in engineering with previous development experience. Strong focus and track record of … delivering product led initiatives. Hands on development experience in an enterprise setting. Working knowledge and experience of Agile principles. Ability to motivate, encourage and push improvement initiatives. Comfortable having direct conversations, holding your team, peers and leaders accountable. Pragmatism, you can prioritize, simplify, and drive a path towards more »

also managing more complex orders that are delivered by other parts of the group. You will be expected to maintain an elevated level of customer care whilst supporting customers and the Group with their hardware, software, network and telephone equipment orders. Sales Order Manager – Main responsibilities: To take full … closed for billing once the project is completed Adding/updating the Agreement information in PSA so this information is accurate Deliver an exceptional customer experience. Assist with onboarding of new acquisitions to ensure they operate to agreed standards and processes Sales Order Manager – Key Role-Specific Tasks: Sale … put in place which may change from time to time. System Updates - Always keep systems up to date and accurate Sales Order Manager – Qualifications, Experience & Personal Attributes: Competent in use of Microsoft/Office 365 Experience of working in a fast-paced environment Highly numerate with an analytical more »

Line Support Analyst. As a 1st Line Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer focus and demonstrate excellent communication skills. You will establish productive working relationships with internal staff, clients, and suppliers to ensure the very best service … the service desk as directed by the Service Delivery Manager. What are we looking for? Must have excellent verbal and written communication skills. Competent experience in using MS Outlook, Word, Excel, Power Point, and other tools. Ability to prioritise user requests effectively and manage user expectations within a fast … paced environment. Passion for driving exceptional customer experience. Strong analytical and problem-solving skills. A passion for continuous learning and self-development. Must be able to quickly grasp technical concepts and apply them to complex problems. You will need to cover 7am-7pm, working a shift pattern (7am-3pm more »

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Area Manager. The Reliability Maintenance Engineering Area Manager is the line … daily work. We are open to hiring candidates to work out of one of the following locations: Crawley, GBR BASIC QUALIFICATIONS Significant practical engineering experience including a supervisory role managing people. A Bachelors degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience. more »

is established. Oversight of remedial actions to ensure risks are mitigated. Full audit trail is established, and trend analysis is undertaken. Key Skills required Experience of 'incident management'. Knowledge of UK banking (Customer Service, Credit, Financial Crime, Operations) and risk management & controls principles appropriate to the three … strong team skills. Ability to think creatively when resolving problems and/or identify alternatives where established procedures may not exist, ensuring an improved customer experience. In return they will offer you: We offer highly attractive reward package; the typical benefits include: 25 days holiday entitlement increasing with service more »

Post-Sales Technical Consultant Document Solutions | ECM | SaaS WFH with travel to customer sites throughout the UK & Europe Up to £40,000 + company car scheme + further benefits We are proud to be working with a leading provider of innovative Document Solutions | Enterprise Content Management Solutions | SaaS dedicated … their goals through cutting-edge technology. Their solutions empower organisations to streamline operations, enhance productivity, and maximise efficiency. With a focus on delivering exceptional customer experiences, they are committed to providing unparalleled support and expertise to their clients across the UK & Europe. Post Sales Technical Consultant Position Overview: We … successful implementation and ongoing support of solutions for valued clients. As a Post-Sales Technical Consultant, you will collaborate closely with sales, implementation, and customer success teams to deliver tailored solutions that meet clients' unique needs. Responsibilities of the Post Sales Technical Consultant: Serve as the primary technical point more »

Post-Sales Technical Consultant Document Solutions | ECM | SaaS WFH with travel to customer sites throughout the UK & Europe Up to £40,000 + company car scheme + further benefits We are proud to be working with a leading provider of innovative Document Solutions | Enterprise Content Management Solutions | SaaS dedicated … their goals through cutting-edge technology. Their solutions empower organisations to streamline operations, enhance productivity, and maximise efficiency. With a focus on delivering exceptional customer experiences, they are committed to providing unparalleled support and expertise to their clients across the UK & Europe. Post Sales Technical Consultant Position Overview: We … successful implementation and ongoing support of solutions for valued clients. As a Post-Sales Technical Consultant, you will collaborate closely with sales, implementation, and customer success teams to deliver tailored solutions that meet clients' unique needs. Responsibilities of the Post Sales Technical Consultant: Serve as the primary technical point more »

products remain at the forefront of innovation and compliance. Contribute to the development of product documentation, technical manuals, and support resources to enhance the customer experience. Conduct product demonstrations, presentations, and workshops to showcase Solarwatt's sector-coupling solutions and capabilities to potential customers and partners. Collaborate with internal … stakeholders to gather customer feedback and insights, driving product enhancements and improvements. Qualifications: Bachelor’s degree in Electrical Engineering, Renewable Energy, or related field. Proven experience in technical support/management, preferably within the field of PV and storage or similar in the renewable energy sector. Strong understanding … convey complex technical concepts in a clear and concise manner. Demonstrated leadership abilities with a track record of building and managing high-performing teams. Customer-focused mindset with a passion for delivering exceptional service and support. Proficiency in relevant software tools and applications including PV sizing tools (PV*Sol more »

externally, to ensure a smooth and efficient process from placing the order to the logistics of delivery. It is not essential that you have experience in a similar role as full training will be provided - but you must have: Good grasp of IT software systems (Oracle or similar would … be beneficial). Ability to understand and pick up systems and processes quickly. Strong organisational skills. Strong communication and customer service skills. Ability to manage multiple projects or tasks concurrently. Commercial acumen, understanding the potential impact of your work on the business or customer. Experience in a customer more »

operations team to customise and configure VoCoVo systems tailored to our clients' unique needs. Ensure accurate and efficient order dispatching, contributing to a seamless customer experience. This role requires onsite working Monday - Friday at our office and warehousein Shipton-Under-Wychwood OX7 6XU. Requirements for Technical Operative Strong knowledge … organisational skills. Proven ability to plan and set priorities effectively. Keen attention to detail. Strong decision-making abilities. Commitment to safety protocols and practices. Customer-focused mindset. Tech-savvy with a quick learning curve for new systems and technologies. Self-motivated with a proactive approach to tasks. Collaborative team … Collaboration of all for VoCoVos happiness and success INNOVATION Our products are constantly evolving to tackle the pain points of retailers across the globe CUSTOMER FOCUSED Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations EMPOWERED Our people more »

core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice/Claim closure. Ensure that the customer service Team, Supervisors, Parts Team and Technicians are working in line with the standard OTI process. Ensuring that service and repair work is completed … to time and quality standards and all invoice/claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is a key … dealing with employee issues on a day to day basis. In Particular: Provide focused management to the service department team, to ensure an excellent customer experience. Ensure processes are adhered to at all times. Carry out regular process reviews with your Dealerpoint Manager to identify operational issues/discrepancies more »