1 to 25 of 100 ITIL Jobs in the South West

of backup and restore products (EMC, Veeam). Understanding of networking (LAN/WAN), ideally with Cisco, Juniper, or Fortinet. Experience working within an ITIL environment and supervising or mentoring a team. Benefits: A position as a Service Desk Deputy Shift Lead comes with an array of benefits: Annual professional more »

Degree level in a related field, or equivalent experience. Current, clean driving license. Eligible for SC clearance. Desirable MCSE or equivalent qualification. PRINCE2 Foundation ITIL Foundation Previous experience (Paid/Unpaid relevant to job) Essential At least 4 years of relevant experience in similar roles. Knowledge and experience of Microsoft more »

analytical and problem-solving skills to achieve prompt resolution. • Strong experience of incident and problem management. • An understanding of service management standards and tools (ITIL) would be an advantage. • Disaster Recover, Replication and Recovery. • Storage technologies: SAN, Fibre Channel Switches etc. • IaaS and Cloud technologies; Microsoft Azure, Office 365. • Networking more »

Sentinel etc. Experience cloud/hybrid technologies, e.g. Azure, AWS, converged, hybrid and cloud services (IaaS, PaaS), managed services and applications (SaaS). Operating ITIL processes. Creating and maintaining procedural documentation. Experience of working with ISO27001. Implementing technical security standards and procedures. Participating in ISO27001 audits and developing/delivering more »

in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic TCP/IP networking, Citrix, and MS Office more »

focussed attitude with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP more »

new skills in a fast-paced environment Comfortable working within a team or on own initiative Full UK driving licence Desirable Certifications/Qualifications ITIL certification Certification and/or excellent working knowledge of windows server 2003/2008/2012/2016 Certification and/or extensive working knowledge more »

a proactive approach to resolving issues. Collaborative team player who supports colleagues. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proven experience in IT infrastructure, desktop systems, and business applications. Quality and Consistency: Ability to follow processes, policies, procedures, and guidelines to maintain consistent more »

able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. Main characteristics more »

of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with routers, managed switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator more »

The successful service desk team lead will have: End-user computing experience Windows 10, O365 technical support experience Active Directory Administration Strong knowledge of ITIL best practices Outstanding customer service and communication skills. Experience collaborating with internal teams and external suppliers. Strong analytical and problem-solving abilities. Experiencemanaging and leading more »

Associate, or Cisco Certified Network Associate (CCNA) are desirable but not essential Certified in a professional supplier area, e.g. Microsoft, Networking, Storage, Virtualization etc ITIL Package for Infrastructure Engineer: A 2 year FTC Flexi-time and flexible working Excellent learning and development opportunities Health assistance programmes Pension scheme Generous annual more »

Admin, MS O365 Suite At least 1 formal IT qualification preferred e.g. Cisco CCNA, MSCA, MSCE or equivalent Full UK driving licence Desirable ITIL V4 Foundation Excellent working knowledge of one or more of the following:- Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience Working knowledge of Cloud Technologies with more »

Exchange, SQL, Skype, and MS SharePoint; Experience with System Integration, Network Infrastructure, Virtualisation, VLANs, VPN Desirable: Experience with IPS and IDS Experience with Linux ITIL Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects youll be more »

Virtualisation, VLANs & VPN Strong stakeholder management experience. Desirable: Experience with IPS and IDS Experience with Solaris and Linux Experience with cloud provisioning, deployment environments, ITIL, and mail & web filtering Project management experience Our non-negotiables: You must be eligible to work and live in the UK Due to the highly more »

peripheral hardware, Windows Desktop operating system, PC Desktop operating systems and Office Applications, Patient Administration system, Email, Web Browser Applications, Service Desk systems Desirable ITIL Foundation Certificate Knowledge of Primary Care and Clinical Commissioning environment Skills & Capabilities Essential Ability to work independently and on own initiative, with periodic supervision, but more »

Experience working in a busy MSP environment Experience in configuring and supporting network devices such as Firewalls and Switches Good understanding of principles of ITIL Framework In return, you will join a fun, dynamic team who work collaboratively and support each other. They want to work with outgoing people so more »

Project Management Frameworks and toolsets. Excellent Microsoft Office Skills. Background in Business Analysis, IT Development and/or IT Testing. Experience of working with ITIL Service Management Processes (v3/v4 Foundation Certificate desirable). Familiarity with project planning, delivery management and collaboration tools (e.g. MS Project, Jira, Miro, ADO more »

environments, Citrix, VMWare, LAN/WAN technologies, and systems management Ability to optimally fix applications and hardware in a customer-focused environment Familiar with ITIL practices It would be great if you had: Familiarity with SysTrack Knowledge of Sysinternals Tools, including Procmon If you are interested in this role but more »

members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems including O365, Azure, Domain administration Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »

collaboratively in a team environment. Effective communication and interpersonal skills. Relevant certifications including one of more of: Microsoft Certified (Windows 10, MCP, MCTS, etc.), ITIL v3 Foundation A full UK Driving License will be required for this role If this sounds like you, get in touch! What do you get more »

drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An more »

Some experience with Docker containers would be advantageous. Desirable Certifications, Qualifications Experience: Microsoft 365 Fundamentals Microsoft Certified: Azure Fundamentals/Administrator, Azure Security Technologies ITIL Foundation Perks Include: Hybrid working from your choice of Chippenham and/or Bristol 1 or 2 days a week, home based otherwise 10% bonus more »

Troubleshooting Azure Cloud - Provisioning and managing virtual machines, storage networking Microsoft 365/Office 365 Support Security best practice - ISO, SOC, Cyber Essentials etc ITIL familiar Dealing with escalations from the 1st line Working in a small infrastrcuture support team with excellent progression opportunities, fantastic company culture and hybrid working more »

testing and validation procedures. Process Design: Design customized ITSM processes tailored to clients' specific requirements and aligned with industry best practices and frameworks (e.g., ITIL, COBIT, ISO/IEC 20000). Consulting with departments or customers on project status and proposals. Implementation Planning: Develop detailed implementation plans outlining the steps … Bachelor’s degree in computer science, Information Technology, or a related field; Master's degree preferred. Certification in IT service management frameworks such as ITIL Foundation, ITIL Practitioner, or ITIL Expert. Proven experience (10 + years) working as an ITSM consultant or in a similar role, with a track record … cross-functional teams and manage multiple projects simultaneously. Familiarity with ITSM tools and technologies, such as service desk software, IT asset management systems, and ITIL-compliant service management platforms. Experience of applying programme/project methodologies. Strong written and verbal communication skills. Experience of managing and influencing senior internal and more »