next IT Service Desk Team Lead . Requirements: Ticketing system experience (Jira preferably) Excellent customer service Windows 7-11 Windows Server 2012,16,19 ITIL (V3,V4) Desirable: +2 years’ Service Desk Lead Experience ( Dealing with escalations for 1st and 2nd line) Draytek Routers 3CX Great knowledge of Server roles more »
and ability to learn quickly Any of the following a bonus:- Cyber Essentials Plus; ISO27001, Cloud Infrastructure Solutions; Cloud Delivery Models; Cyber Security certification ITIL For more detailed information on the job description & company benefits etc, please apply with your full CV, to this advert & all applications will be treated more »
strong project management skills. degree in Computer Science or a related field is required, with a master's degree and relevant certifications (e.g, TOGAF, ITIL, PMP, Agile) preferred. Enterprise Architect - DV Cleared - Corsham - £775 a day more »
possesses exceptional oral and written communication skills. · Influencing and interpersonal skills in order to effectively manage Infrastructure solutions coupled with strong customer interaction skills. · ITIL Foundations Certification required. · Candidates must possess a deep understanding of process costs as well as the ability to effectively work with Service Providers to ensure more »
Tewkesbury, Gloucestershire, South West Hybrid / WFH Options
BCT Resourcing
tools are essential, as is at least 2 years of experience in the IT field. Experience in troubleshooting complex technical issues (preferably within an ITIL environment) is desired. Interested in people who have experience in all or some of: Linux, Azure, Microsoft Servers, SQL Servers, and scripting (Bash/Powershell more »
Tewkesbury, England, United Kingdom Hybrid / WFH Options
Belcan
tools are essential, as is at least 2 years of experience in the IT field. Experience in troubleshooting complex technical issues (preferably within an ITIL environment) is desired. Interested in people who have experience in all or some of: Linux, Azure, Microsoft Servers, SQL Servers, and scripting (Bash/Powershell more »
Gloucestershire, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part of a team. While formal education qualifications more »
providing user familiarisation with Windows 11, carrying out on-site and remote technical support to end users of Windows 11. The candidate should use ITIL based processes to deal with incidents and service requests, and be able to support a wide range of end users. Requirements: Significant experience supporting end more »
Continuity activities/incidents. Assist in monitoring, accounting, and auditing of all Application License Assets (ALA). Key skills: Experience in Software Asset Management. ITIL v3 or v4 Foundation certification. Certified Software Asset Manager. Microsoft Certified Professional. more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary more »
and Product Ownership expertise skillset. Demonstrable background on Public Sector programmes and Project Management credentials, with strong stakeholder management skills and communication. BPMN, UML, ITIL, OGC toolkit, Better Business Cases exposure. Skillset within Cost analysis and Investments knowledge. Business transformation and change expertise. Understanding of The Green Book methodology. The more »
Product Ownership expertise skill set. Demonstrable background on Public Sector programmes and Project Management credentials, with strong stakeholder management skills and communication. BPMN, UML, ITIL, OGC toolkit, Better Business Cases exposure. Skillset within Cost analysis and Investments knowledge. Business transformation and change expertise. Understanding of The Green Book methodology. The more »
and Product Ownership expertise skillset. Demonstrable background on Public Sector programmes and Project Management credentials, with strong stakeholder management skills and communication. BPMN, UML, ITIL, OGC toolkit, Better Business Cases exposure. Skillset within Cost analysis and Investments knowledge. Business transformation and change expertise. Understanding of The Green Book methodology. The more »
Knowledge of the latest IT technologies that can be integrated to deliver a world-class IT Infrastructure. Understanding of modern architecture design, based on ITIL principles. Project Management IT governance processes. What you'll get in return Salary - £37,336.00 - £40,221.00 Significant employer contribution to the Local Government Pension more »
services (Truesight/Discovery) * WhatsUp Gold * Microsoft System Center Operation Manager (SCOM) The Event Management Services shall be provided at each customer CyISOC. The ITIL Event Management Services shall include: * Raising and responding to Alerts, Events and Incidents, including handing off each of these to the relevant Resolver Group or more »
the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »
the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Amdaris
which the service is defined, managed, tested, and delivered. Develops services in line with business strategy as defined by the Enterprise Architecture Framework and ITIL principles. Translating business visions, goals, objectives, and high-level requirements into Service Architectures Developing service strategy and designs, within the context of dynamic, agile, rapidly more »
BH24, Ashley, Dorset, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
within an IT customer service environment. • Taking responsibility for your workload • Be helpful and approachable • Excellent time management skills • Good communicator • Working knowledge of ITIL This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and experience to be successful more »
development through IT Technical training Desirable Qualification or Experience demonstrating understanding of incident and/or project methodologies and processes such as Prince2 and ITIL Experience Essential Experience of working within a technical development or support environment Meets or exceeds all essential criteria as per experience area of the personal more »
the expectation of the wider business. Ideally, we are seeking a candidate with higher level education in IT, Computer Science or similar, having attained ITIL Certification, a Qualification in Windows Exchange and able to work confidently in and around IT operating systems both software and hardware based. Ensuring that the more »
working and own a full clean UK driving licence Desirable skills; - Ability to understand and communicate complex technical information - Advanced keyboard skills - Knowledge of ITIL Frameworks and the application of best practice methodology About us Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over … and reviews that are in line with strategic objectives; 24. attend all mandatory training sessions as required by the Trust. Person Specification Qualifications Essential ITIL Foundation certificate (or equivalent) Microsoft Certified Systems Engineer or equivalent Microsoft Certified Systems Administrator or equivalent experience Higher National Certificate or Diploma in IT, or … equivalent experience Desirable ITIL v3 Qualification Experience Essential Recent experience in 2nd or 3rd line support role, including installation and configuration services Substantial experience in the use of MS Office applications; Office 365 Demonstrable user support skills Using and supporting MS Operating systems such as Windows 10 Desirable Previous experience more »
cloud infrastructure on AWS - Strong AWS experience is crucial System administration experience using deployment automation tools such as Ansible or Terraform. DevOps processes experience ITIL awareness If you would like to be considered for this role please apply by emailing your CV and application to (url removed) quoting the reference more »
Employment Type: Permanent
Salary: £50000 - £60000/annum 35 days holiday, Private Medical + m
skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and more »
team Your Profile PROFILE Experience Experience in Change Management Experience and knowledge of IT Operations Have worked within a Global organization Experience on deploying ITIL processes Soft Skills Constructive and pro-active stakeholder management to gain recognition of the Change process and its contribution to QoS and operations Excellent communication more »
