Hertfordshire, United Kingdom Hybrid / WFH Options
Concept Resourcing
integration and automation solutions using Dynamics 365. You will be at the forefront of automating business processes, integrating various systems (including ServiceNow and other ITSM platforms), and enhancing the company's digital landscape through efficient use of APIs and other integration tools. Your role will involve collaboration with cross-functional … teams to ensure seamless workflows and optimized processes across the IT ecosystem. The ideal candidate will have significant experience in Dynamics 365, ITSM platforms, ServiceNow, and building robust integrations using APIs. You will play a pivotal role in driving the company's digital strategy by streamlining business operations and ensuring … Key Responsibilities: Lead Integration Projects: Oversee the design and delivery of end-to-end integrations between Dynamics 365 and other systems such as ServiceNow, ITSM platforms, third-party applications, and cloud services. Automation of Business Processes: Develop and implement automated workflows that streamline business processes across various departments, enhancing efficiency more »
Hertfordshire, England, United Kingdom Hybrid / WFH Options
Concept
integration and automation solutions using Dynamics 365. You will be at the forefront of automating business processes, integrating various systems (including ServiceNow and other ITSM platforms), and enhancing the company's digital landscape through efficient use of APIs and other integration tools. Your role will involve collaboration with cross-functional … teams to ensure seamless workflows and optimized processes across the IT ecosystem. The ideal candidate will have significant experience in Dynamics 365, ITSM platforms, ServiceNow, and building robust integrations using APIs. You will play a pivotal role in driving the company’s digital strategy by streamlining business operations and ensuring … Key Responsibilities: Lead Integration Projects: Oversee the design and delivery of end-to-end integrations between Dynamics 365 and other systems such as ServiceNow, ITSM platforms, third-party applications, and cloud services. Automation of Business Processes: Develop and implement automated workflows that streamline business processes across various departments, enhancing efficiency more »
strategic direction, governance, and ongoing enhancement of ITServiceManagement (ITSM) processes, with a focus on ITIL Service Design, Service Transition, and the ITServiceManagement Office. This role ensures that services are effectively designed, transitioned, and managed to meet both business and operational needs. You will lead a team … improvement in servicemanagement practices. Maintain effective Change Management processes to reduce risk and ensure service stability. ITSMO Leadership: Establish and lead the ITServiceManagement Office (ITSMO), ensuring governance and oversight of all ITSM activities within the organization. Lead the development and optimization of ITSM tools and systems (e.g. … training and development plans to ensure team members maintain expertise in ITIL, ITSM practices, and service delivery. Requirements: 10+ years of experience in ITServiceManagement, including at least 5 years in a leadership role. ITIL Certification Proven experience in Service Design and Service Transition within complex IT environments. Strong more »
St Ives, Cambridgeshire, Saint Ives, United Kingdom
Concept Resourcing
governance (AZ-101) Managing Azure resources, virtual networks, and security (AZ-104) Proficiency with Office 365 , Windows Server , and Active Directory . Familiarity with ITSM tools (e.g., ServiceNow , JIRA Service Desk ). Solid understanding of networking principles (TCP/IP, DNS, VPNs, etc.). ITIL v3 or v4 certification is more »
Administrator Associate (MD 100). Experience with 365 Desktop (Intune/EPM) Cloud and Apple Mobile Phone/Apple Business Manager. Awareness of ITServiceManagement frameworks (e.g., ITIL), Asset and Configuration Management, Problem Management, Operational Management, Systems Operations, Testing, and User Focus. ITIL v3/v4 Foundation certification. What more »
Employment Type: Contract
Rate: £240 - £265/day £240 - 265 Per day Outside IR35
solving mindset Aptitude to learning, understanding and applying technical skills Can work independently and with a team Desirable: Proficient in use of ticketing systems (ITSM) (eg Freshdesk, Jira, Servicenow etc) Proficient in use of knowledge systems (Confluence, Sharepoint) ITIL certified or working knowledge Networks familiarity Secure communications experience Microsoft office more »
equivalent experience Formal project management qualification (PRINCE2 and PRINCE2 Agile Practitioner) or ability to demonstrate substantial experience and success in delivering projects Formal ITServiceManagement qualification (ITIL) Experience Essential Substantial experience of successfully managing technical projects from conception through to transition into "business as usual" Expertise in defining and more »
Warwick, Warwickshire, West Midlands, United Kingdom
Pilgrims Europe
Formally qualified in IT either through a primary degree, post graduate masters or professionally. ITIL qualified or experience gained from managing in an ITservicemanagement environment Microsoft/Vendor Qualification more »
2nd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure more »
Warwick, Warwickshire, West Midlands, United Kingdom
Pilgrim's Pride
Formally qualified in IT either through a primary degree, post graduate masters or professionally. ITIL qualified or experience gained from managing in an ITservicemanagement environment Microsoft/Vendor Qualification more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Intellect UK Group Limited
members in the IT team to ensure swift resolution. Maintain accurate records of all incidents, service requests, and resolutions using the firm's ITServiceManagement system. Ensure all support requests are logged, prioritised, and managed in line with agreed Service Level Agreements (SLAs). Provide user training and guidance more »
on proactive troubleshooting and delivering efficient, timely solutions. ITIL V3 Foundation certification (or equivalent) is a valuable asset, demonstrating a solid understanding of ITservicemanagement best practices. Proficient in stakeholder management, fostering collaborative relationships to ensure alignment on objectives and the successful delivery of services. Passionate about driving innovation more »
on proactive troubleshooting and delivering efficient, timely solutions. ITIL V3 Foundation certification (or equivalent) is a valuable asset, demonstrating a solid understanding of ITservicemanagement best practices. Proficient in stakeholder management, fostering collaborative relationships to ensure alignment on objectives and the successful delivery of services. Passionate about driving innovation more »
Employment Type: Permanent
Salary: £30000 - £32000/annum plus company vehicle
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
under pressure Good customer skills We would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL Framework more »
required. Duties Perform inventories and usage monitoring of all IT hardware, software assets and record all findings, changes, physical location into the Firm's ITSM toolkit (ServiceNow) To assist the IT Asset Manager with Vendor selection and ongoing management Validate automated discovery and enter all hardware and configuration data into more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic hardware diagnostics/triage ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to more »
ITIL practices – implementing practices. Microsoft Office applications (M365) – Administration & Support Active Directory experience Multi Factor Authentication (MFA) Excellent Diagnostic and resolution skills Proficiency using ITSM ticket management system – Service Now. The successful Service Desk Analystis required onsite in Bristol. This is a fantastic opportunity for the right Service Desk Analystto more »
software, networking, and AV/telephony issues. Participate in infrastructure projects and serve as a technical resource. Skills & experience required. Strong knowledge of hardware, ITSM, networking, and server systems. Relevant certifications such as Network A+, Cisco CCNA, ITIL Foundation, and familiarity with virtualization technology (VMware, Microsoft certifications). Proficiency with more »
professional communication, maintaining a customer-focused approach. * Ability to work independently, using initiative to manage support requests to a high standard. * Familiarity with ITServiceManagement best practices, preferably ITIL processes. * Assist with IT project delivery by installing, configuring, and commissioning end-user devices, servers, and other infrastructure components. * Provide more »
Milton Keynes University Hospital NHS Foundation Trust
technical qualifications e.g. MCSA, MCSE, MCITP, CCNA (or equivalent qualification/relevant experience). Evidence of continual personal development and specialist knowledge. Desirable ITServiceManagement qualification e.g. ITIL Foundation (or equivalent qualification/relevant experience). Project Management qualification e.g. Prince 2 Foundation. Experience Essential Significant experience working in more »
detail will maintain our high standards. Key Skills and Experience Ideally degree educated or equivalent ITIL Foundation Lean 6 Sigma Experience of CRM and ITSM Systems Strong experience in an MSP Deep understanding of technologies within our portfolio Evidence of building multi-disciplinary teams Good understanding of financial management An more »
City of London, Coleman Street, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
enterprise-level End User technologies (hardware, software, applications). Experience managing End User Technology and Services for diverse user bases. Skilled in ITIL processes, ITSM tools (ideally ServiceNow), and DEX tools (ideally Nexthink). Strong communication skills and able to convey complex technical issues. Experience with automated systems, ServiceManagementmore »
software, networking, and AV/telephony issues. Participate in infrastructure projects and serve as a technical resource. Skills & experience required. Strong knowledge of hardware, ITSM, networking, and server systems. Relevant certifications such as Network A+, Cisco CCNA, ITIL Foundation, and familiarity with virtualization technology (VMware, Microsoft certifications). Proficiency with more »
Warrington, England, United Kingdom Hybrid / WFH Options
Konsolute
or management role Strong technical background in Microsoft 365 and Microsoft Azure Proven experience in incident management, support processes, and operational excellence Skills in ITSM Technical skills (Must) Strong knowledge of the Microsoft 365 platform Strong knowledge of Microsoft Endpoint Manager Strong knowledge of Microsoft Intune, such as the use more »
professional communication, maintaining a customer-focused approach. Ability to work independently, using initiative to manage support requests to a high standard. Familiarity with ITServiceManagement best practices, preferably ITIL processes. Assist with IT project delivery by installing, configuring, and commissioning end-user devices, servers, and other infrastructure components. Provide more »