ITSM Jobs in the UK excluding London

26 to 50 of 172 ITSM Jobs in the UK excluding London

3rd Line Technical Support & Project Engineer

Stevenage, Hertfordshire, United Kingdom
Connexa Technology Limited
frameworks like Cyber Essentials * Experience working with PSA tools (preferably Autotask) and managing to SLAs Desirable: Microsoft certifications and familiarity with ITIL or other ITSM frameworks would be a plus. Duties: * Provide onsite and remote support to a variety of organisations * Deliver projects on customer sites, ensuring timely and efficient more »
Employment Type: Permanent
Salary: £35000 - £45000/annum
Posted:

3rd Line Technical Support & Project Engineer

Stevenage, Hertfordshire, South East, United Kingdom
Connexa
frameworks like Cyber Essentials * Experience working with PSA tools (preferably Autotask) and managing to SLAs Desirable: Microsoft certifications and familiarity with ITIL or other ITSM frameworks would be a plus. Duties: * Provide onsite and remote support to a variety of organisations * Deliver projects on customer sites, ensuring timely and efficient more »
Employment Type: Permanent
Salary: £45,000
Posted:

IT Service Desk Lead

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Sanderson Recruitment
of-hours support rota. Handle inbound and outbound calls, maintaining high customer service standards. Manage escalated incidents, logging and updating details in the IT Service Management tool. Troubleshoot technical issues, ensuring minimal disruption to stakeholders. Provide guidance on IT systems, manage user permissions, and configure/install hardware. Escalate major more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Service and Resilience Manager

Leatherhead, Surrey, South East, United Kingdom
Hybrid / WFH Options
Premium Credit Ltd
business - Be highly proficient across MS Office suite - It would be advantageous if you have experience of supporting a Cloud environment and using Sunrise (ITSM). An AMBCI Certification is preferred as well as experience in creating and maintaining Power BI Reports. We are committed to providing reasonable adjustments or more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £50,000
Posted:

IT Helpdesk Manager

Surrey, South East, United Kingdom
In Technology Group Limited
to handle challenging situations with professionalism. Outstanding interpersonal and communication skills, with the ability to build rapport and trust with clients. Familiarity with IT service management frameworks (e.g. ITIL) is desirable. Strong analytical and project management skills. Up-to-date with industry trends, emerging technologies, and IT best practices to more »
Employment Type: Permanent
Salary: £70,000
Posted:

IT Support Engineer

Sheffield, South Yorkshire, United Kingdom
Hays Technology
of the Microsoft 365 suite of applications and solutions; experience supporting ICT systems, including printers, scanners, and audio/visual equipment. Familiarity with IT service management frameworks (e.g., ITIL) or information security standards (e.g., Cyber Essentials, ISO 27001) demonstrates a commitment to best practices and continuous improvement. Hays Specialist Recruitment more »
Employment Type: Permanent
Salary: £23000 - £29000/annum Up to £29,000
Posted:

Senior Service Desk Analyst

Manchester Area, United Kingdom
Searchability®
and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Key Skills Service Desk, Leadership, Service Management, ITSM, ITIL, Active Directory, Citrix, Exchange, Office more »
Posted:

Third Line Support Engineer

Antrim, County Antrim, United Kingdom
Harris Global
software. Assist in managing and implementing software upgrades. Handle the upgrade, servicing, and patching of Windows OS deployments. Core skills 5+ years' experience supporting ITSM such as JIRA Service Management or similar 5+ years' experience supporting Windows 10/11 based systems 5+ years' experience supporting Microsoft Windows 2012/ more »
Employment Type: Permanent
Salary: GBP 50,000 - 55,000 Annual
Posted:

3rd Line Support Specialist

Belfast, Northern Ireland, United Kingdom
Harris Global
servicing, and patching of Windows OS deployments. Skills will include: 5+ years' experience supporting Windows 10/11 based systems 5+ years' experience supporting ITSM such as JIRA Service Management or similar 5+ years' experience supporting Microsoft Windows 2012/2016 Server 5+ years' experience supporting Active Directory 5+ Years more »
Posted:

Desktop Technician

Woking, Surrey, United Kingdom
NHS South Central and West Commissioning Support Unit
systems and Office Applications, Patient Administration system, Email, Web Browser applications, Service Desk systems, Microsoft Windows client OS, Basic Network troubleshooting, IT Security basics, ITSM tools, e.g. TOPdesk. Desirable Microsoft Desktop Support Technician Certificate (MCDST) (Windows 7/10) or equivalent Knowledge of Primary Care and Clinical Commissioning environment Skills more »
Employment Type: Permanent
Salary: £29970.00 - £36483.00 a year
Posted:

Information Technology Support Engineer

Salisbury, England, United Kingdom
Hays
Service Requests are resolved in an effective, efficient, and customer-centric manner, with updates recorded in Halo as appropriate. Understand and follow agreed IT Service Management processes, and ensure colleagues are informed on the best way to interact with the IT Service Desk. Coordinate effectively with other IT Support Analysts more »
Posted:

Information Technology Support Analyst

Birmingham, England, United Kingdom
Movement8
You will have commercial experience in: MS 365 Azure AD/Entra ID Azure Intune/Defender ITIL environment (ideally certified) Topdesk or other ITSM products Experience supporting bespoke applications Cisco routing and switching Change Management projects Any business analysis exposure The working hours are Monday – Friday, with a call more »
Posted:

2nd Line Support Engineer

Sheffield, South Yorkshire, United Kingdom
Hybrid / WFH Options
Andy File Associates Ltd
etc.) and virtual environments (VMware, Hyper-V). Familiarity with networking principles (DNS, DHCP, TCP/IP, VPNs). Hands-on experience with IT service management tools (e.g., ServiceNow, Jira). Excellent customer service skills and the ability to communicate technical concepts to non-technical users. Ability to work well more »
Employment Type: Permanent
Salary: £35000/annum up to
Posted:

Support Analyst

Kingston Upon Hull, England, United Kingdom
NewVerus
technical and non-technical audiences Strong troubleshooting and problem-solving skills Ability to work independently and as part of a team Knowledge of IT service management frameworks and tools in an enterprise setting Certifications in Microsoft Azure, M365, Microsoft Teams are beneficial Experience with automation and scripting Passion for learning more »
Posted:

SC cleared IT Service Manager - Outside IR35

Milton Keynes, Buckinghamshire, South East
LA International Computer Consultants Ltd
and is outside of IR35 Essential Skills and experience: *ITIL Expert (V3) or ITIL Managing Professional (V4) Qualified *5+ Years working within an IT Service Management environment *Ability to analyse problems and issues and develop practical solutions *Knowledge of SLAs/OLAs/Contracts and their relationships *Track record of more »
Employment Type: Contract
Rate: £400 - £447
Posted:

Service Desk Analyst

Maidstone, Kent, South East, United Kingdom
Pearson Whiffin IT & Digital
of issues coming in from telephone, e-mal, walk-ins across all company departments. Required Skills and Experience: Provide 1st line support via telephone, ITSM tools, Email and walk-ins for all IT, Network, Telephony, Remote Access & desktops. Provide 2nd line support via telephone and deskside and working with more »
Employment Type: Permanent
Salary: £30,000
Posted:

Senior IT Engineer

Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
of escalation for complex IT incidents and service requests as required, from the Service Desk and the IT Support Analysts. Support the use of ITSM through the ITIL methodology, including incident problem and change enablement. Follow internal IT policies and processes for the induction, movement and departure of staff. The more »
Employment Type: Permanent
Salary: £35,000
Posted:

Specialist IT Support Engineer

Bath, Somerset, South West, United Kingdom
University of Bath
experience of supporting IT or Audio-Visual hardware, software, or services (1st and 2nd tier) ideally in an academic environment. - Functional knowledge of IT Service Management principles and experience. - Experience of effective working in a customer service environment. - Familiarity with using and supporting multiple operating systems, such as Microsoft Windows more »
Employment Type: Permanent
Salary: £30,505
Posted:

Deskside Service Analyst

Norwich, Norfolk
Hybrid / WFH Options
Clarion Housing Group
Norwich with regular travel to sites throughout East Anglia, the Midlands and the North of England. With a good working knowledge of core IT service management processes and practices and a proven ability and drive to learn and develop new skills and Mobile Device Management system experience, printers and Video more »
Employment Type: Permanent
Salary: £25,964 - £35,701
Posted:

Deskside Service Analyst

Norwich, Norfolk, East Anglia, United Kingdom
Hybrid / WFH Options
Clarion Housing
Norwich with regular travel to sites throughout East Anglia, the Midlands and the North of England. With a good working knowledge of core IT service management processes and practices and a proven ability and drive to learn and develop new skills and Mobile Device Management system experience, printers and Video more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IT Support Technician

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Adria Solutions
IT support role. Hands-on expertise in Active Directory and Azure administration. Knowledge of networking principles and protocols. Familiarity with ticketing systems and IT service management tools. Familiarity with 3CX Voice over IP systems/technologies would be advantageous. Benefits This is a great opportunity for an IT Support Technician more »
Employment Type: Permanent
Salary: £30,000
Posted:

IT Support Technician

Leek, Staffordshire, West Midlands, United Kingdom
Adria Solutions
IT support role. Hands-on expertise in Active Directory and Azure administration. Knowledge of networking principles and protocols. Familiarity with ticketing systems and IT service management tools. Familiarity with 3CX Voice over IP systems/technologies would be advantageous. Benefits This is a great opportunity for an IT Support Technician more »
Employment Type: Permanent
Salary: £28,000
Posted:

IT Support Engineer (1st /2nd Line Support)

Bromyard, Herefordshire, United Kingdom
IMT Resourcing Solutions
working in a 1st line or similar IT support role, preferably to defined SLAs. Demonstrable advanced usage of Windows 10. Previous use of IT Service Management tools. Knowledge of group policy, antivirus software administration and any exposure to Microsoft server, virtualization or cloud technologies would be greatly beneficial. A proactive more »
Employment Type: Permanent
Posted:

IT Support Engineer

Reigate, Surrey, United Kingdom
Hybrid / WFH Options
eTalent
plan for the future. Why You'll Love This Role: Be the first point of contact for technical queries via phone, email, and their ITSM tool. Manage and progress tickets, ensuring clear and consistent communication with clients. Work closely with 2nd and 3rd Line teams to deliver timely solutions. Visit more »
Employment Type: Permanent
Salary: £26000 - £28000/annum
Posted:

1st Line Support Engineer

Bristol, United Kingdom
VIQU Limited
applications (M365) – Administration & Support Windows 10/11 – Administration & Support Active Directory experience Multi Factor Authentication (MFA) Excellent Diagnostic and resolution skills Proficiency using ITSM ticket management system – Service Now. The successful 1st Line Support Engineer is required onsite in Bristol. This is a fantastic opportunity for the right 1st more »
Employment Type: Contract
Rate: £200 - £250/day
Posted:
ITSM
the UK excluding London
10th Percentile
£27,000
25th Percentile
£32,000
Median
£45,000
75th Percentile
£61,875
90th Percentile
£80,000