Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »
Erdington, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Hays Technology
modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »
/prioritization and categorization of incidents is important Skills Required Excellent Communication skills in English and Norwegian (spoken and written) Handling the voice calls ITIL process on Incident Management and Service Request fulfilment Documenting the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Adecco
to the appropriate safety standards ** As part of the server team, you will ensure support requests are handled within agreed SLA timeframes and followed ITIL framework best practices. ** Utilising resources effectively and efficiently to achieve a quality service for the organisation ** Support and supervise more junior ICT members in the more »
management. You will oversee the shift operations, providing leadership and direction to an IT team of 24x7 Support Engineers. Looking for someone with strong ITIL, incident escalation and management, serve as the first point of escalation for complex incidents. You will coordinate with engineers to ensure efficient and timely resolution more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
you most be eligible for it to be considered for the role. Skills We Are On The Look Out For O365 Windows Server VMware ITIL Active Directory Azure Benefits Healthcare package Life Works Gym Allowance Cycle to Work Long-Term Sickness Insurance Employee Assistance Programme Discretionary Bonus Interviews commence immediately more »
with the whole business' objectives. Hybrid - 3 days a week on site non negotiatable Permanent Manage service performance against SLAs and underpinning KPIs. Building ITIL Management Reporting Surface key risks and issues early, building effective mitigation and stakeholder management. Manage major incidents effectively internally and with customers, including clear communication more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DGH Recruitment
Azure cloud with a passion to develop a career within cloud technology. - Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. - Experience in implementing, customising, and supporting third party systems including managing suppliers to delivery. - Certifications such as Microsoft Azure Administrator (AZ-104) are more »
Birmingham, England, United Kingdom Hybrid / WFH Options
James Andrews Technology
application and software development life cycle. An understanding of release and change management. An understanding of Agile and Product-based development. An understanding of ITIL Service Management practices, processes, and procedures. more »
/MCITP or equivalent Citrix Certified Associate of networking MS Azure Certification above AZ900 VMware Certified Professional for Data Centre Virtualisation Security Focused Certification ITIL Foundation The permanent opportunity for a Senior Technical Support Engineer (Home Based) will pay a salary range up to £55,000 plus benefits. This is more »
Computing, Virtualisation, Network Security, Network Monitoring, IT Operations, Application support, Bespoke software, Server Administration, Enterprise Networking, WAN, LAN, Firewall, VPN, Disaster Recovery, IT Governance, ITIL, TCP/IP, DNS, DHCP, SNMP, Routing and Switching, IT Documentation, 3rd line support, Infrastructure, Networking, IT Support. BeTechnology Group Limited is acting as an more »
problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating more »
Rugby, Warwickshire, United Kingdom Hybrid / WFH Options
Stoneseed Ltd
to detail Strong design documentation Strong reporting skills VDI VMware Horizon Modern Desktop Modern Management Ideally you should hold an MCP qualification, and be ITIL Foundation accredited, although these are not essential. We aim to respond to all applicants within 5 days - to avoid missing out please apply today. more »
Burton Upon Trent, England, United Kingdom Hybrid / WFH Options
Clinigen
Keeps abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions on systems building or enhancements Role Requirements: ITIL Foundation-level knowledge. Experience in the following security domain areas; Vulnerability Assessment and Management, Security Risk and Compliance, Cloud Security Architecture, Application Security, Security Operations more »
Herefordshire and Worcestershire Health and Care NHS Trust
provide original certificates to verify my qualifications at point of offer Desirable Engagement in the NHS Digital Academy Programme. Quality Improvement/Change Management ITIL Prince 2 or equivalent project management qualification Knowledge Essential Working with and directly influencing clinicians or equivalent staff groups. Evidence of effective influence over a more »
there are key dependency with our suppliers. Person Specification Knowledge/Experience/Skills: Bachelors degree in computer science, computer engineering, or informationtechnology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL, Azure Dev more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
application and software development life cycle. An understanding of release and change management. An understanding of Agile and Product-based development. An understanding of ITIL Service Management practices, processes, and procedures. Experience of higher education environments in genera would be beneficial. Experience of research systems specifically would be beneficial. The more »
management and ticket handling Experience of working to SLA's and KPI measures Experience of using/contributing to a Knowledge base Understanding of ITIL is beneficial Strong interpersonal and relationship building skills. The ability to communicate effectively verbally and in writing Team Player, willing to help and support others. more »
Rugby, Warwickshire, West Midlands, United Kingdom
Culina Group
and root cause analysis. Deep knowledge of product support operations and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mind-set with a focus on continuous improvement and innovation. Excellent communication, interpersonal, and problem-solving more »
Coventry, England, United Kingdom Hybrid / WFH Options
Kapsch TrafficCom AG
Fluent in English in speech and writing High customer and solution orientation Minimum 10 years’ experience at service delivery management position Advanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
this role you'll need: To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role ITIL certified/trained To be accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical audiences more »
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
You will have IT infrastructure experience, developed technical standards and be able to provide guidance on technical solutions. Key Requirements: A good understanding of ITIL & Agile methodologies. Minimum BEng Degree level of education, or equivalent experience Proven record of implementing, delivering and managing Infrastructure services using and best practices and more »
Manager Experience with enterprise clients Experience in an IT or telecommunications role would be advantageous where you have gained experience of using technical products. ITIL or Agile Certification preferred more »
Burton Upon Trent, England, United Kingdom Hybrid / WFH Options
Clinigen
a DevOps/Continuous Delivery framework through the Software Development Lifecycle Understanding and practical experience in application of IT testing lifecycle management Exposure to ITIL concepts and adoption to ensure effective handover to BAU operations. Experience with regulatory compliance issues, as well as best practices in application and network security. more »