1stLineSupport Engineer/FirstLineSupport Engineer/IT Support Engineer Office based in Havant Salary up to £25,000 This 1stLineSupport Engineer/FirstLineSupport … days paid holiday + Bank Holidays Pension Scheme Healthcare Scheme 1stLineSupport Engineer/FirstLineSupport Engineer/IT Support Engineer Responsibilities: 365 Administration setting up users, changing passwords, security groups etc. Helpdesk tickets and phone calls … and resolve issues Responding to Endpoint Manager and RMM alerts Update client documentation 1stLineSupport Engineer/FirstLineSupport Engineer/IT Support Engineer Requirements: First-hand administration and implementation experience with Microsoft 365 platform administration. Proactiveness more »
1stLineSupport Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1stlineSupport experience and are looking to … LineSupport Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As firstlinesupport, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an … onsite response.. Due to the fast pace of a 1stline team, we require 1stline engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked more »
Technical Support/1stline Helpdesk Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £26500 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with … a very well-established business who are based in the local area. Due to the growth plans out client is looking to recruit a 1stline Technical Support advisor to join their IT department. As 1stLine Technical Support/… IT Helpdesk you will be responsible for Technical Support/1stLine Helpdesk responsibilities include the following: Assisting clients with any technical issues that they have with their software. Answering calls and e-tickets from external clients to manage any IT related issues. Communicating with more »
Berry Recruitment are NOW hiring for a 1stLine IT Support for a manufacturing organisation based in Witney, this role will be providing 1stlinesupport services to the site in Witney, the factory in Leeds and their sister company … based in Portsmouth. Working under the leadership of the IT manager you will be the 1stline IT support contact handling and recording issues as they arise from internal staff as well as external support companies. This is an exciting new opportunity for … email retention and contact management. ERP system control - working alongside Group colleagues to perform tasks including, account creation and maintenance; handling and resolving firstlinesupport issues with the system relating to printing, scanners, and user daily tasks. Hardware management, supporting the repair and maintenance of more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
Are you looking for your next step in your security cleared career? This is a fantastic opportunity for you to work as a 1stLineSupport Engineer within one of the most well known IT companies in the world with full access to courses and … a highly secure site near Reading, hybrid working of 1 week in 4 is supported after onsite training is completed. Job summary: As the 1stlinesupport engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active SC clearance Active Directory experience Prior firstlinesupport experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain DV clearance Life cover more »
FirstLineSupport (Hybrid 2 days home, 3 days office based) Package: £25,000 - £27,000 Industry: Working for a market leading SaaS vendor WHY: Further training and qualifications provided, progression expected in 12 – 24 months Do you have 12+ month experience in IT Support … a IT Support/Helpdesk role focused around Microsoft & Mac OS’s and PC hardware set-up and configuration. Main Responsibilities: FirstLineSupport Provide remote 1stlinesupport via phone, e-mail, remote sessions and other channels. Supporting … high degree of customer service for all support queries and adhere to all service management principles. Flag Technical escalations Experienced Required: FirstLineSupport 1+ years experience providing IT Technical Support Excellent telephone manner Strong working knowledge of Microsoft based operating systems more »
St. Albans, Hertfordshire, South East, United Kingdom
Corriculo Ltd
Support Analyst, Service Desk, 1stline, COR5693 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible … the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1stline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … Analyst, include: 20 days' holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commercial experience of providing 1stline desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows more »
Chichester, West Sussex, South East, United Kingdom Hybrid / WFH Options
Candidate Source Limited
Join a well-established IT support agency as a 1stLine IT Support Technician to join their growing team. They have an extensive range of clients, mainly in the UK, and offer a complete IT solution. THE 1stLINE IT … a remote/peaceful part of the countryside. It would be a bonus if you have any IT qualifications. SALARY & BENEFITS YOULL RECEIVE AS 1STLINE IT SUPPORT TECHNICIAN: £22,000 - £26,000, dependent on experience 20 days holiday + your birthday off + public … vouchers and discounts) On-site parking. This is an excellent opportunity to develop a career in IT support. To apply for this role as 1stLine IT Support Technician, please click apply online and upload an updated copy of your CV. All applicants must currently more »
Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1stLine IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to … their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1stLineSupport via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd lineSupportmore »
1stLine Helpdesk Engineer Ideal for someone with 1-3 years experience in 1stlinesupport looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1stline helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact (url removed) or call (phone number removed more »
SL5, Sunninghill, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Avocet Strategic Resourcing
day to day operations is its IT function. As part of its current activities, it is looking to recruit a number of top-drawer 1stlineSupport Analysts to join its tech support team. My client offers superb training and career opportunities - with … excellent temp to perm progression. We are looking for 12 months+ technical support experience and great customer service skills, OR 18 months+ technical … support/IT service Desk experience and love to analyse and resolve issues Excellent customer service and problem solving skills This firstlinesupport role offers lots of variety, as 1stline analysts rotate across three teams. There is the offer more »
to join a company that values teamwork 👥, communication 🗣️, and customer satisfaction? Look no further than this IT and Communications company! 🤝 Currently seeking an enthusiastic 1stLineSupport Technician to join a growing team. This role requires a self-motivated engineer with excellent communication skills and … operating systems, Microsoft Office, and PC building within a corporate environment. 💻 As a member of the team, you'll be responsible for: Providing onsite 1stlinesupport 🏢 Working at customer sites as required 🚚 Proactive desktop monitoring 🖥️ Daily checks 📋 Hardware installation and maintenance 💾 Providing out-of … hours support where required 🕰️ At this company, they believe in investing in the staff, who all receive training opportunities, regular reviews, and incentives for certification. They choose our new recruits carefully to get the right people, and keeping staff happy and motivated means a lot to the – it more »
Kent, Weavering, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
IT Support Engineer … Kent - Onsite - £30,000 per annum + excellent benefits Overview: An excellent opportunity has arisen with a large MSP based in Kent for a 1stLineSupport Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years’ experience in a 1st/2nd linesupport role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with supportmore »
1stLine IT Support Engineer - Tonbridge - £26,000 - Great Training! Role: 1stLine IT Support Engineer Areas: Tonbridge Salary: £24,000 - £26,000 - Great Training! I am working on an exciting new opportunity with my client. We are looking for … growing and dynamic team based in Tonbridge. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »
1stLine Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1stLine Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »
Are you looking to build a career in a support Help Desk Team with a company that is going from strength to … strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1stlinesupport analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer … support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk Analysts and Second LineSupport Engineers, you will be focusing on Audio Visual and Meeting Room functions during client-based more »
Reigate, Surrey, United Kingdom Hybrid / WFH Options
In Technology Group
1stLine IT Support Engineer - Reigate - £25,000 - Hybrid Working! Role : 1stLine IT Support Engineer Areas : Reigate Salary : £20,000 - £26,000 - Hybrid Working! I am working on an exciting new opportunity with my client. We are looking for … growing and dynamic team based in Reigate. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »
1stLine Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1stLine Technical Support Agent role with … friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose … you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a more »
1stline analyst to work on a busy helpdesk to deliver technical support via the telephone, email and using remote access software, to our increasing client base. You must be a self-motivated individual with superb communication skills and be very well presented. Role Answer … an apprentice’s time at work Qualifications included: Level 2 Functional Skills in English and maths Level 3 Information Communications Technician Apprenticeship Promotion to 1stLine Technician on our helpdesk on a permanent contract A new training plan will be designed for the individual so they can … hour unpaid lunch) Expected Duration 16 Months Positions Available 1 Closing Date Friday, 17th May 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Team working Creative Initiative Qualifications English more »
We are looking for someone to join a small but experienced team as a 1stLine IT Support Engineer providing administration of internal systems as well as supporting overseas offices remotely. This role would be suited for any graduates or someone looking to further their … team. This is a role based in Addlestone so candidates will need to be able to commute to the office. Duties: Provide IT Support to both internal and remote users. Log IT requests and work with your colleagues in the IT Dept to resolve IT issues. Installing, monitoring more »
1st/2nd line IT Technician, Support Engineer, Crawley, COR5683 £28,000 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in a school setting? If this sounds like you, then please read more »
an excellent opportunity for an enthusiastic candidate who is interested in IT/Customer Service and is willing to learn. Full training and support is given in a friendly innovative environment. Role: Provide first-class customer service in a friendly and courteous manner Provide firstlinemore »