101 to 125 of 175 Customer Experience Jobs in the South East

some visits to the site might be required) – 6 months contract (possible extension) - £500 - £550 per day Umbrella rate Candidate must be SC clearedUnderstanding customer requirements and project KPIs.Implementing various development; testing; automation tools; and IT infrastructure. Planning the team structure; activities; and involvement in project management activities.Managing stakeholders … continuous improvement and build continuous integration; continuous development; and constant deployment pipeline (CI/CD Pipeline).Mentoring and guiding the team members.Monitoring and measuring customer experience and KPIs.Managing periodic reporting on the progress to the management and the customer more »

industries.Headquartered in Addison, Texas, Accolite helps its customers successfully navigate their digital transformation journeys by providing digital product engineering, cloud services, data engineering, DevOps, customer experience and design services.With over 3,000 professionals globally, Accolite has presence across the United States, Canada, and Europe and has digital labs … and Chennai.For more information, please visit us @ http://www.accolite.comJob Title: Fullstack Lead DeveloperJob Location: LondonJob Type: ContractJob Description:Minimum 8+ years of experience in designing, developing and leading customisable, reusable, and dynamic frontend components using ReactJS, Redux, JavaScript, ES6, Typescript, HTML, CSS·Experience building a responsive more »

Hybrid/Remote . A fantastic opportunity to join this entrepreneurial and forward thinking travel business where you will be responsible for optimising the customer experience and commercial opportunities through the development, implementation and utilisation of Online Tools. Product Manager Responsibilities Implementing new online booking tools into the … on travel and sustainability. Support with the implementation of CRM tools where they integrate with client/online booking tools. Product Manager Skills Required Experience working with travel technologies and an understanding of GDS, PNR's, the use of API's and mid-back office applications. At least … booking from reservation and invoice to payment and reporting. Analytical and commercially astute. Excellent communicator. Product Manager Additional Details A competitive salary dependant on experience to be discussed on application Ideally a hybrid role from West Sussex offices but remote working may be considered for someone with the right more »

by 12 hours per years' service up to max 300 hours The Role The primary purpose of this role is to provide an improved customer experience by introducing a single point of contact for managing communications across the network, enhancing AOG management and strengthening the company's strategic … position within the aviation market by offering a premium MRO service. Other Duties Involve Providing a bespoke solution to a customer's AOG occurrence Producing AOG recovery plans detailing the recovery timeline, estimated serviceability date/time and allocated resources Managing AOG events globally, providing support to ensure safe … standard operating procedures are complied with and maintained through an AOG recovery Recording of cost expenditure during the AOG recovery for invoicing to the customer In order to be successful in this role the AOG Controller will need to demonstrate the following skills and attributes A recognised apprenticeship within more »

for user access to help ensure physical and electronic access requirements are update to date for all users Ensure alignment to Legal & General’s Customer Experience and Treating Customers Fairly (TCF) policy Training Level 4 Cyber Security Technologist Qualification You’ll complete training workshops and assignments, delivered by more »

the office, 2 days WFH) Salary: £65k - £78k + bonus + benefits Do you want to work for a business that puts governance and customer experience at the heart of everything it does? Or perhaps you feel undervalued in your current role and would love to join an … procedures and contribute to the identification, assessment, communication, tracking and reporting of conduct regulatory change matters facing the Bank. You’ll have gained previous experience in a Compliance Manager role within the banking or mortgage arena and will have a very strong working knowledge of relevant regulatory requirements. It … s important that you have experience of leading and contributing to Compliance projects and that you possess excellent stakeholder management skills. Interested? Click apply and send over your CV. Not got an up to date CV? Don’t worry, you can always give me (Mark) a call on more »

can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »

can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »

Depot. This role is pivotal for the maintenance of quality systems and the development of new procedures and policies that will result in higher customer and supplier satisfaction. Your expertise in analyzing data and implementing quality assurance processes will be crucial in maintaining the company's reputation for excellence. … you have a strong background in quality management and a passion for delivering exceptional products, we would love to hear from you Qualifications/Experience : Appropriate external professional qualification, completion of internal training. Quality/Auditing background with experience of external customer auditing process - desirable BRC Accreditation … Position: Maintain the ISO 9001 and BRC quality systems. Maintain and develop procedures. Record and resolve customer and supplier complaints with support of CX Manager. Full compliance with UK & Irelands key policies and procedures. Maintain and develop HACCP policy at London Depot. Support other departments with audits, training, etc. more »

k base double OTEWe are proud to be representing a digital e-commerce provider that has helped the biggest brands in commerce transform their customer experience, increase revenue and accelerate their growth.Such as: Louis Vuitton, Ralph Lauren, Boohoo, Nespresso, Jimmy Choo, Calvin Klein, Hunter and Addidas. As well … of business worth 20MEnterprise accounts 100M+ in annual turnoverAttending onsite, in-person meetings in LondonHelping to create bespoke packages for clientsYour profile:5 years experience as an Account Executive or Client PartnerSalesforce Commerce or Shopify Plus product and community knowledge is vitalYou must have a network within Salesforce or more »

As our Online Product Merchandising Assistant, youwill be responsible for adding, updating, and maintaining existing products online and ensuring accuracy to ensure the best customer experience. Key Responsibilities of our Online Product Merchandising Assistant: Being responsible for uploading new products and assets via a Content ManagementSystem and other systems more »

increasing market demand. We are seeking a highly motivated professional to elevate our sales operations in the UK and contribute to positively impacting our customer's journey, while driving our company's growth. As the Key Account Manager you will act as the main point of contact for our … portfolio of customers and drive our contribution forward on transformative and high profile simulation programmes in the UK. You will bring your experience and enthusiasm to drive sales of world class distributed simulation solutions with customers who are typically subject matter experts in aerospace and defence simulation and/… and maintain strong relationships with existing customers to understand their needs, goals, and challenges, then communicating these insights to the internal teams to ensure customer's expectations are met, thereby maximising the value of the customer relationship. The role is suitable for a strong problem solver who gets more »

related to service provision, including SLA adherence and maintaining quality standards. Collaborate with the operations manager to address concerns and issues that may impact customer experience, while working together to build and maintain high-performing team and to foster a positive working environment. Co-lead meetings with external … delivery performance to top management and the operations manager. Facilitate effective communication between clients and the service delivery department, ensuring clarity and alignment of customer requirements and expectations. You will ensure that the delivery environment possesses the necessary technical skills and knowledge to meet client needs. Your focus will … and industry trends to overcome challenges in service delivery and provide up to date innovative solutions to customers. Skills and Qualifications 8-10 years' experience in MSP, preferably in leadership roles **with a deep understanding of service management frameworks and principles such as ITIL. Certification is not essential. Looking more »

a talented and established Account Manager to join our global sales team. The Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding our clientsproduct and future … minimum of 3-4 days per week as per our hybrid working policy. Key responsibilities of the role. Account planning Be responsible for all customer account management matters. Build and maintain relationships with your accounts, stakeholders and executive sponsors. Forecast and track key account sales metrics for business pipeline … processes. Work closely with the Customer Success team to identify opportunities where we can provide additional value for customers in sharing and leveraging CX, deployment and UX best practice. Conduct a regular customer meeting cadence, weekly, monthly, quarterly. Manage a senior contact strategy of multi-level engagement within more »

talented Project Manager/Delivery Manager to join their dynamic team. They are dedicated to creating game-changing solutions that enhance operational efficiency and customer experiences. What will you be doing? 💡 As the project, delivery manager you will be managing third party suppliers to build the hardware and assisting … Agile and Scrum knowledge and certifications but also an understanding of Waterfall or Hardware build knowledge is great too · At least 5+ years of experience as a Project Manager or Delivery Manager in an Agile environment or be able to demonstrate their depth of experience and situations · Experience … to work effectively with cross-functional teams. · Strong analytical and problem-solving abilities. · Track record of managing project budgets, schedules, and resources. · Retail industry experience is a plus, as is experience in IOT, Telecoms etc Humand Talent Solutions and their clients and associates do not discriminate on any more »

new job breifs, providing market intel and sourcing top candidates in a niche market. We are looking for a professional Recruitment Consultant ideally with experience in sourcing Engineering candidates, including Maintenance Engineers, Techinicians, Logistics, Software Engineeners etc. There are lots of opportunities to progress your career and develop your … and healthy snacks Free parking and flexible working Games room and incentives At TXM Recruit, our team of specialist consultants deliver a world class customer experience, providing temporary, contract, and permanent recruitment alongside MSP and RPO solutions for over 120 clients within Rail, FMCG, Construction, Facilities Management, Aerospace more »

managing the firm's CRM system, driving seamless user experiences and supporting business goals. This position offers the opportunity to lead CRM strategies, analyse customer data, and collaborate with cross-functional teams to enhance customer engagement and satisfaction. Key Responsibilities:End-to-end ownership of the CRM system … including configuration and customization.Development and implementation of CRM strategies to improve user experience and support business objectives.Collaboration with cross-functional teams to align CRM initiatives with overall business goals.Analysis of customer data to identify trends and preferences, driving personalized marketing campaigns.Optimization of CRM processes and workflows to enhance … efficiency and effectiveness.Integration of CRM with other marketing technology platforms.Monitoring and reporting on key performance metrics related to customer engagement and satisfaction.Development of segmentation and targeting strategies to deliver relevant messaging to different customer segments.Essential Skills:Strong CRM experience with platforms such as Salesforce or HubSpot.3 more »

About Us: Global Interactive Marketing Online ( GIMO) is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional … very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. The Role: As a VIP Account Manager in our VIP management department, you will oversee the growth and retention of our VIP Italian … speaking customer base. Your focus will be on enhancing customer satisfaction and maximizing lifetime value through tailored account management, which includes understanding and addressing individual needs, providing support, fostering loyalty, and managing risk. Duties & Responsibilities: Deliver exceptional service through various channels such as phone, email, and WhatsApp, including more »

connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive … internal stakeholders to foster long-term partnerships Manage day-to-day operations of the eCommerce business, including order processing and fulfillment Troubleshoot and resolve customer service issues in a timely and satisfactory manner Develop and implement strategies to increase sales, improve operational efficiency, and enhance customer service Analyze … engagement and sales Improved data accuracy and reporting capabilities Qualifications Fluent in French and English language (additional languages a plus) Client-centric approach with customer service experience or in a similar role Proficiency in Google Suite and related software applications Strong problem-solving, analytical, and communication skills Ability more »

Job DescriptionA global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team.You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth.Responsibilities:Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources.Identify patterns, trends … and correlations within the data to uncover actionable insights.Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action.Implement machine learning techniques to segment customers and personalise marketing strategies.Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights.Generate comprehensive customer profiles and more »

re helping the UK's first 100% renewable energy provider to hire Senior Data Scientist focused on solving exciting business challenges in operations and customer service.This role can be based at either one of the client's hubs in either Nottingham or London, with very flexible presence in the … oversee intricate data projectsCoach and mentor more junior data scientists, fostering a collaborative, innovative, peer-review culture within the teamRequirementsMinimum 4 years’ hands-on experience as a Data ScientistBSc or MSc in a quantitative discipline eg. Statistics, Mathematics, Physics, Machine LearningDeep expertise in Python (production-level) and SQLProficiency in … machine learning libraries (eg. Pandas, scikit-learn, TensorFlow) and experience with MLOps frameworks for model deploymentExceptional communication skills, able to engage confidently with non-technical stakeholdersExperience resolving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysisStrong visualisation skills including experience more »

our Dorking office in. The position is 4 days per week and office based. You’ll join an awesome team to support our growing customer base. About the role: In this role you will be responsible for providing a high standard service on a technical and functional level in … the change process. To assist with BAU/day to day tasks and assist in testing when required. To provide support to the wider Customer Solutions team in a timely manner by receiving, clarifying and investigating incidents raised to the Product Line SaaS team. Offer complete and timely technical … relevant, the means for prevention About you To be ahead of the pack, you might have: Minimum of 3-5 years of relevant experience. Experience in Cloud Infrastructure build and Administration. Experience in a Server Administration role or Software Application Support role Experience of OS Administration, build more »

performance, focusing on ROI and other key performance indicators.Lead, mentor, and expand the marketing team to support strategic goals.What We Are Looking For:Demonstrated experience in demand generation or similar roles within the SaaS, software, or B2B sectors.At least 3 years of marketing experience, preferably in a leadership … role overseeing comprehensive marketing strategies.Strong analytical abilities to evaluate end-to-end customer experiences across multiple channels and customer touchpoints.Proficiency in using CRM and marketing automation platforms (e.g., Salesforce, HubSpot).Exceptional communication and organisational skills.Ability to manage pressure, handle substantial workloads, and meet tight deadlines.A Bachelor’s degree more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be pro-active, timely … detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing or administrative role … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer accounts more »

Knowledge of UX and a good understanding of UX Best Practice § Ability to identify/test and improve Website design and UX/UI § Experience of working with Photoshop (or similar) § Experience of creating design wireframes/mock-ups § Experience of working within enterprise content management systems … and preferably some experience around web content creation and entry. § Understanding of HTML/HTML5, CSS, JavaScript § High level of attention to detail and a meticulous mind-set. § Diligent and a proven ability to deliver high-quality work to tight timelines § An ability to work in a collaborative manner … wider Digital Team and GIS Web Development Team. § A good understanding of the web development cycle, web technologies and good understanding of UX/CX/Web Design/Customer Journeys § Have an interest in current web trends & web technologies § Experience in MS Office is essential § Results oriented more »