51 to 75 of 363 Customer Experience Jobs with Hybrid or WFH Options

Were looking for people with creative, innovative, collaborative, and analytical skills to join our marketing teams to support our digital transformation and create fantastic customer experiences. Were looking for an experienced Project Manager responsible for driving project management excellence and delivering our digital customer experience transformation programme. … Someone to get involved in projects of various sizes, within our Group Marketing department in line with our digital Customer Experience strategy. About the role Oversight of website change and digital improvement projects from scoping to delivery, working closely with various stakeholders across the group, such as product … scoping, systems deployment, training and on-boarding to time, quality, and cost Reporting project progress and performance, whilst communicating expert insights About you Demonstrable experience of managing digital transformation projects, with it being a bonus if thats on an international scale within website and ecommerce improvements A passion for more »

Association is an organisation that's never stood still, we've embraced change and we place no limits on learning. Expanding our skills and experience, our confidence and ambition and our capacity to trust, support and care for each other. As a national housing, support and care provider, offering … Specialist role: Could you be the voice of Trust, to our customers providing reassurance and solutions to their queries and requests by delivering outstanding customer experience across a range of services including rents and allocations. Are you able to deliver exceptional customer service whilst finding solutions by … using your knowledge, operational expertise, and enthusiasm? You will provide support to members of the Customer Experience Team and help the organisation deliver a service which provides the best outcomes for both customers and the business. Skills and Experience required to become our Solutions Team Specialist: You more »

business in London. The successful candidate will be responsible for managing the performance of the e-commerce platform. This role will involve optimising the customer experience, managing pricing and promotions, and carrying out various administrative tasks to ensure the smooth running of e-commerce operations.Key Responsibilities:• Manage and … maintain the company's e-commerce platform• Develop and implement strategies to optimise the customer experience, increase conversion rates, and drive sales.• Regularly review and analyse website and ticketing platform performance to identify areas for improvement and optimise conversion rates.• Collaborate with marketing and creative teams to develop … ensuring they are accurately reflected on the website and other sales channels.• Ensure compliance with data protection and privacy laws in the management of customer data• Stay up to date with e-commerce industry trends and best practices and make recommendations for improvements to our platform.• Manage and maintain more »

business in London. The successful candidate will be responsible for managing the performance of the e-commerce platform. This role will involve optimising the customer experience, managing pricing and promotions, and carrying out various administrative tasks to ensure the smooth running of e-commerce operations. Key Responsibilities: • Manage … and maintain the company's e-commerce platform • Develop and implement strategies to optimise the customer experience, increase conversion rates, and drive sales. • Regularly review and analyse website and ticketing platform performance to identify areas for improvement and optimise conversion rates. • Collaborate with marketing and creative teams to … ensuring they are accurately reflected on the website and other sales channels. • Ensure compliance with data protection and privacy laws in the management of customer data • Stay up to date with e-commerce industry trends and best practices and make recommendations for improvements to our platform. • Manage and maintain more »

all areas of engineering and development, writing high-quality code and collaborating with the wider team to ensure our digital systems provide an exceptional experience for our customers. Your technical insights and contributions will be highly valued and will influence key business decisions. This role provides the perfect blend … and the environment. We promote creativity and adventure in everything we do. Key Information Salary: £38,000 to £57,000 per year depending on experience Rewards: Access to employee incentive scheme, after an agreed period Social: Monthly/bi-monthly team events and lunches Other benefits: Company pension Annual … as possible Your mission Develop scalable, stable and efficient digital systems that enhance our marketplace. Write high-quality code for tech products that improve customer experience, reduce customer service issues and reduce costs. Be detail-conscious yet deadline-oriented, able to support technical decision-making to keep more »

Head of Customer Success | Hybrid working – 3 days per week in Aberdeen Head Office | Up to £120K base salary We are partnering with a global technology business that has carved a niche in the diverse sectors of oil and gas, construction, utilities, and transportation. The company focuses on crafting … comprehensive array of integrations and services that safeguards everything and everyone organisations value, day in and day out. The role As the Head of Customer Success, you will be part of the senior management and will lead our Customer Success, Onboarding and Technical Support teams. You will be … responsible for overseeing the deployment and roll out of an increasing volume of new and existing client projects, ensuring they have a seamless experience from the moment they sign up for our services. Key Responsibilities Customer Onboarding Develop and implement an effective customer onboarding strategy that ensures more »

Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of … the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer … Physics or similar At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Excellent customer-facing skills - you should have previously held a role where you have dealt with customers A motivated self-starter with a problem-solving attitude more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … necessary documentation. Maintain clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention more »

a fast paced organisation; this position provides a rare chance to really own and shape the methodologies and processes to enable service level protection, customer experience and employee engagement initiatives. Interested applicants must clearly demonstrate experience of high performance within Real Time/Intraday management within a … Here's a snapshot of what you'll do Proactively manage, motivate and mentor a team of specialist RTA's with varying degrees of experience Manage customer demand and schedule adherence to assist the management team with acceptable adherence goals. Ensure that customer contact patterns are analysed … across all customer contact channels Coordinate and manage same day and/or short term non-phone related tasks and manage the workload Coordinate and chair meetings and sessions with Operational leaders to review previous, current and future performance Analyse trends such as call volume and AHT, and attendance more »

digital journey of millions of customers? The automotive industry is on the cusp of a fundamental change, driven by rapidly adapting technologies and evolving customer expectations. You can help influence that change as a Product Manager for Arnold Clark. Youll be involved in building exciting, high-profile products while … in a cross-functional team of other talented people. Youll work on the development of digital products, collaborate on innovative ways to improve our customer experience and drive car retailing into the future. As a department, we lean into remote working and provide plenty of flexibility, while at … working remotely and in the office under our hybrid scheme. Day-to-day duties Engage with developers, UX designers, users and stakeholders to solve customer problems. Translate customer insights and business priorities into actionable user stories. Establish the best solutions and understand customer needs by conducting user more »

building an app targeted at the 2.4million ‘Small’ Landlords and their tenants in the UK and further afield. We focus on providing great user experience and solve core pain points.We're revolutionising renting in the modern day with a single, simple app that allows one to pay and be … rely on August.We're looking for someone with innovative thinking who is passionate about what we are doing, pushing technical boundaries to achieve great customer experience. You'll have opportunities for accelerated learning and career development and be a key driver of value in a high-growth startup.Key ResponsibilitiesLead … of Material Design 3.Kotlin Coroutines - Understanding of asynchronous programming using Kotlin Coroutines for network calls and background tasks and StateFlow for working with stateNavigation - Experience with navigation libraries like Jetpack Navigation to manage application flow.Dependency Management - Familiarity with Gradle and managing dependencies using Gradle library catalogueTesting - Experience with more »

agency or client-side background looking to take on a new challenge and be the secondin command for a creative function? Have you got experience managing or mentoringa team? Have you had experience managing a varied workload of design tasks including Animation? Then this role could be for … the team due to an increased workload and a fantastic 2023. They had a record-breaking 2023 and 2024 is focused on growing their customer base on a global basis, they are currently in multiple regions such as the UK, EU, US and South America. This role will be … for leading a team of Digital Designers (2) and focusing on the management of all BAU Digital activities. As they focus on growing their customer base they need to make sure customer experience the brand in the right way so they want tofocus on landing pages, banners more »

building an app targeted at the 2.4million ‘Small’ Landlords and their tenants in the UK and further afield. We focus on providing great user experience and solve core pain points.We're revolutionising renting in the modern day with a single, simple app that allows one to pay and be … on August. We're looking for someone with innovative thinking who is passionate about what we are doing, pushing technical boundaries to achieve great customer experience. You'll have opportunities for accelerated learning and career development and be a key driver of value in a high-growth startup. Key … Android app Promote good practices and processes within the scrum team A keen eye for design, and a desire to build a beautiful native experience Being involved in UX decisions related to Android-specific designs Be part of a Scrum team working on a high paced weekly sprint, but more »

performance and digital campaign optimisation. Using multiple complex data sources, your primary goal will be to identify opportunities to boost online sales and improve customer experience through proactive actions and outcome monitoring. You will manage the day-to-day trading activity across several DTC websites across the Fanatics … International portfolio across key international markets delivering against customer expectations and meeting business performance KPIs such as increasing visitor conversion and reducing basket abandonment. A key part of trading the websites is understanding the website performance. You will use analytics tools to monitor performance of all the key elements … product profitability levels across the course of a season. Using analytics and our in-house reporting platform to gain a strong understanding of the customer journey to optimise sales, measure performance & define promotional strategy. Regular reporting of site’s overall performance in terms of KPIs: Net Demand, GMM, Conversion more »

volunteer time off Zero waste to landfill company which provides personal on-site recycling drop-off Job Overview We are currently looking for a Customer Relationship Management Developer to join our team in Holland, MI . As a Customer Relationship Management Developer , you will: Develops and executes installation … maintenance, and modification of Haworth's global web-based customer relationship (Customer Relationship Management CRM ) system, business application programs, or integrated programs, taking on several components of projects or complex components of one program, to create competitive advantage for Haworth's sales members, dealer network, and customers. Maintains … tests, and troubleshoots complex application software to ensure exceptional execution. Develops business strategy and marketing content of CRM, impacting Haworth's sales teams, marketplace (customer influencers), dealers, and suppliers to increase value of information, tool functionality, and reporting for end users. Effectively deploys same, using appropriate electronic tools, through more »

volunteer time off Zero waste to landfill company which provides personal on-site recycling drop-off Job Overview We are currently looking for a Customer Relationship Management Developer to join our team in Holland, MI . As a Customer Relationship Management Developer , you will: Develops and executes installation … maintenance, and modification of Haworth's global web-based customer relationship (Customer Relationship Management CRM ) system, business application programs, or integrated programs, taking on several components of projects or complex components of one program, to create competitive advantage for Haworth's sales members, dealer network, and customers. Maintains … tests, and troubleshoots complex application software to ensure exceptional execution. Develops business strategy and marketing content of CRM, impacting Haworth's sales teams, marketplace (customer influencers), dealers, and suppliers to increase value of information, tool functionality, and reporting for end users. Effectively deploys same, using appropriate electronic tools, through more »

volunteer time off Zero waste to landfill company which provides personal on-site recycling drop-off Job Overview We are currently looking for a Customer Relationship Management Developer to join our team in Holland, MI . As a Customer Relationship Management Developer , you will: Develops and executes installation … maintenance, and modification of Haworth's global web-based customer relationship (Customer Relationship Management CRM ) system, business application programs, or integrated programs, taking on several components of projects or complex components of one program, to create competitive advantage for Haworth's sales members, dealer network, and customers. Maintains … tests, and troubleshoots complex application software to ensure exceptional execution. Develops business strategy and marketing content of CRM, impacting Haworth's sales teams, marketplace (customer influencers), dealers, and suppliers to increase value of information, tool functionality, and reporting for end users. Effectively deploys same, using appropriate electronic tools, through more »

volunteer time off Zero waste to landfill company which provides personal on-site recycling drop-off Job Overview We are currently looking for a Customer Relationship Management Developer to join our team in Holland, MI . As a Customer Relationship Management Developer , you will: Develops and executes installation … maintenance, and modification of Haworth's global web-based customer relationship (Customer Relationship Management CRM ) system, business application programs, or integrated programs, taking on several components of projects or complex components of one program, to create competitive advantage for Haworth's sales members, dealer network, and customers. Maintains … tests, and troubleshoots complex application software to ensure exceptional execution. Develops business strategy and marketing content of CRM, impacting Haworth's sales teams, marketplace (customer influencers), dealers, and suppliers to increase value of information, tool functionality, and reporting for end users. Effectively deploys same, using appropriate electronic tools, through more »

volunteer time off Zero waste to landfill company which provides personal on-site recycling drop-off Job Overview We are currently looking for a Customer Relationship Management Developer to join our team in Holland, MI . As a Customer Relationship Management Developer , you will: Develops and executes installation … maintenance, and modification of Haworth's global web-based customer relationship (Customer Relationship Management CRM ) system, business application programs, or integrated programs, taking on several components of projects or complex components of one program, to create competitive advantage for Haworth's sales members, dealer network, and customers. Maintains … tests, and troubleshoots complex application software to ensure exceptional execution. Develops business strategy and marketing content of CRM, impacting Haworth's sales teams, marketplace (customer influencers), dealers, and suppliers to increase value of information, tool functionality, and reporting for end users. Effectively deploys same, using appropriate electronic tools, through more »

volunteer time off Zero waste to landfill company which provides personal on-site recycling drop-off Job Overview We are currently looking for a Customer Relationship Management Developer to join our team in Holland, MI . As a Customer Relationship Management Developer , you will: Develops and executes installation … maintenance, and modification of Haworth's global web-based customer relationship (Customer Relationship Management CRM ) system, business application programs, or integrated programs, taking on several components of projects or complex components of one program, to create competitive advantage for Haworth's sales members, dealer network, and customers. Maintains … tests, and troubleshoots complex application software to ensure exceptional execution. Develops business strategy and marketing content of CRM, impacting Haworth's sales teams, marketplace (customer influencers), dealers, and suppliers to increase value of information, tool functionality, and reporting for end users. Effectively deploys same, using appropriate electronic tools, through more »

volunteer time off Zero waste to landfill company which provides personal on-site recycling drop-off Job Overview We are currently looking for a Customer Relationship Management Developer to join our team in Holland, MI . As a Customer Relationship Management Developer , you will: Develops and executes installation … maintenance, and modification of Haworth's global web-based customer relationship (Customer Relationship Management CRM ) system, business application programs, or integrated programs, taking on several components of projects or complex components of one program, to create competitive advantage for Haworth's sales members, dealer network, and customers. Maintains … tests, and troubleshoots complex application software to ensure exceptional execution. Develops business strategy and marketing content of CRM, impacting Haworth's sales teams, marketplace (customer influencers), dealers, and suppliers to increase value of information, tool functionality, and reporting for end users. Effectively deploys same, using appropriate electronic tools, through more »

volunteer time off Zero waste to landfill company which provides personal on-site recycling drop-off Job Overview We are currently looking for a Customer Relationship Management Developer to join our team in Holland, MI . As a Customer Relationship Management Developer , you will: Develops and executes installation … maintenance, and modification of Haworth's global web-based customer relationship (Customer Relationship Management CRM ) system, business application programs, or integrated programs, taking on several components of projects or complex components of one program, to create competitive advantage for Haworth's sales members, dealer network, and customers. Maintains … tests, and troubleshoots complex application software to ensure exceptional execution. Develops business strategy and marketing content of CRM, impacting Haworth's sales teams, marketplace (customer influencers), dealers, and suppliers to increase value of information, tool functionality, and reporting for end users. Effectively deploys same, using appropriate electronic tools, through more »

volunteer time off Zero waste to landfill company which provides personal on-site recycling drop-off Job Overview We are currently looking for a Customer Relationship Management Developer to join our team in Holland, MI . As a Customer Relationship Management Developer , you will: Develops and executes installation … maintenance, and modification of Haworth's global web-based customer relationship (Customer Relationship Management CRM ) system, business application programs, or integrated programs, taking on several components of projects or complex components of one program, to create competitive advantage for Haworth's sales members, dealer network, and customers. Maintains … tests, and troubleshoots complex application software to ensure exceptional execution. Develops business strategy and marketing content of CRM, impacting Haworth's sales teams, marketplace (customer influencers), dealers, and suppliers to increase value of information, tool functionality, and reporting for end users. Effectively deploys same, using appropriate electronic tools, through more »

volunteer time off Zero waste to landfill company which provides personal on-site recycling drop-off Job Overview We are currently looking for a Customer Relationship Management Developer to join our team in Holland, MI . As a Customer Relationship Management Developer , you will: Develops and executes installation … maintenance, and modification of Haworth's global web-based customer relationship (Customer Relationship Management CRM ) system, business application programs, or integrated programs, taking on several components of projects or complex components of one program, to create competitive advantage for Haworth's sales members, dealer network, and customers. Maintains … tests, and troubleshoots complex application software to ensure exceptional execution. Develops business strategy and marketing content of CRM, impacting Haworth's sales teams, marketplace (customer influencers), dealers, and suppliers to increase value of information, tool functionality, and reporting for end users. Effectively deploys same, using appropriate electronic tools, through more »

volunteer time off Zero waste to landfill company which provides personal on-site recycling drop-off Job Overview We are currently looking for a Customer Relationship Management Developer to join our team in Holland, MI . As a Customer Relationship Management Developer , you will: Develops and executes installation … maintenance, and modification of Haworth's global web-based customer relationship (Customer Relationship Management CRM ) system, business application programs, or integrated programs, taking on several components of projects or complex components of one program, to create competitive advantage for Haworth's sales members, dealer network, and customers. Maintains … tests, and troubleshoots complex application software to ensure exceptional execution. Develops business strategy and marketing content of CRM, impacting Haworth's sales teams, marketplace (customer influencers), dealers, and suppliers to increase value of information, tool functionality, and reporting for end users. Effectively deploys same, using appropriate electronic tools, through more »