51 to 75 of 202 Customer Service Jobs in the East Midlands

suitable solutions. tools such as Office, Azure, and Excel to develop and implement effective technical solutions. multiple projects simultaneously with exceptional organizational skills. excellent customer service by addressing client inquiries and issues promptly. strong time management skills to meet project deadlines. technical solutions effectively to clients. To be … English, both written and verbal, with the ability to translate technical jargon into plain English. organizational skills with the ability to prioritize tasks effectively. customer service skills to ensure client satisfaction. to work independently as well as part of a larger project team. to travel as required. This … candidate will bring a security-first approach to all engagements, prioritize workload effectively, and be open to new ideas and approaches. Experience in Managed Service Provider (MSP) environments and dealing with small to medium-sized businesses is desirable. If this role is of interest, please apply or reach out more »

meet contractual KPIs Generation of purchase orders for materials and subcontractor requirements Ensure all PPMs are completed within the appropriate timescales. Skills & Experience Excellent customer service skills Strong IT skills used to working with MS Packages Excellent organisational and communication skills Experience of face to face interactions with … helpdesk or similar fast paced environment Experience of working to strict SLAs & KPIs Previous experience of planning/scheduling PPM/reactive works. Excellent Customer Service Skills Good attention to detail including a high level of accuracy Experience of working in a fast-paced environment Due to the more »

call to completion Updating the client on progress and timescales Logging and recording all issues Assigning calls to engineers and 3rd parties Providing excellent customer service Creating standard documentation on problem resolution and fixes The ideal candidate for the 1st Line IT Support role will have: Experience within … a fast faced customer service role Ability to work on their own, as part of a team, and under pressure Good time management and ability to prioritise An interest in problem-solving with hardware, operating systems, and software packages Excellent communication skills, both written and verbal Flexibility to more »

We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT skills · Communication skills · SQL Support · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the IT sector. A … on their bespoke systems. This is an excellent opportunity for somebody to be exposed to a wide varieties of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. This is a Hybrid position (1 day in office, 4 from … home) Ideal candidates will have a strong technical stack across Helpdesk Support, Customer Service, Software Support, SQL, Troubleshooting and Time Management. To apply, please reply with your CV. Kindest regards, In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

Junior Service Delivery Manager Northampton £27K - £33K + Company Benefits Our client is a top-tier IT service provider in Europe with 40 years of experience, known for their innovative and collaborative approach. Operating in 14 European countries and managing over 85 system houses and e-commerce entities … services. By focusing on accessibility and local presence, they provide extensive support through their global network of IT partners. The Role: As a Junior Service Delivery Manager, you will be a proactive and customer-focussed individual primarily responsible for managing a shared inbox for client inquiries, requests, and … as needed. Coordinate with internal teams to address client requests and resolve issues in a timely manner. Escalate complex issues or requests to Senior Service Delivery Managers or other relevant stakeholders as necessary. Maintain detailed records of client interactions and actions taken to ensure accountability and transparency. Collaborate with more »

Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Order Processor, Order Processing, Internal Sales, Customer Service Location: Corby Remuneration: £25,000 - £28,000 The role of the Order Processor PVC Windows & Doors will involve: Order Processor position dealing … clad windows and doors direct to trade customers Primarily you will be focusing on the PVC windows & doors product range Assist with any incoming customer queries via telephone & email Raising quotations for customers and processing the orders that follow Ensuring all orders are price checked against the sales cost … Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Order Processor, Order Processing, Internal Sales, Customer Service more »

will have at least 2 years of relevant experience. Do you have experience in working in an IT support role? Do you have great customer service skills? A glimpse of what you can except day to day in this role Logging and processing support calls in line with … to help others resolve similar issues quickly What you need At least 2 years experience in a similar role A desire to provide exceptional customer service and a proactive can do attitude Excellent communication skills, both verbal and written Practical experience of Microsoft desktop operating systems, Microsoft server more »

12.91 per hour) plus benefits Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT Support/Technical Support candidate to join our Client's growing … responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge with an interest in technical systems A strong work ethic, happy to work in a team environment You … working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest in the IT field and need someone to give you an opportunity. My client are really open minded more »

One of the largest providers of traffic management services, RTS delivers quality service to an array of clients. The client base covers all aspects of traffic management including consultancy, planning, drawing and delivery. Due to unparalleled growth, RTS has created a new role and is seeking to recruit a … to ensure that we retain FORS accreditation. Monitor Depot Fleet Stock Levels sent in and purchase additional stock and arrange distribution as required. Training Customer Service Practitioner Level 2 Apprenticeship Standard McArthur Dean Training - Scunthorpe Classroom x1 half day per week Excellent future prospects for the right person … Apprenticeship Standard Customer service practitioner (level 2) Training Provider MCARTHUR DEAN TRAINING LIMITED Working Week Monday to Friday: 8.30am – 5.30pm (breaks to be confirmed). Expected Duration 12 Months Positions Available 1 Closing Date Monday, 27th May 2024 Start Date Monday, 10th June 2024 Desired Skills Communication skills more »

and fuel/expenses will be paid by the business. The purpose of the role is to design bespoke fire alarm solutions and write customer proposals. What are the benefits? The benefits for this position include: 25 Days annual leave plus statutory holidays. Company Pension Scheme. Hybrid working and … necessary. Ensuring that all designs and proposals meet with the relevant standards and regulations at the time of writing. Provide excellent technical information and customer service to all external and internal stakeholders. Essential Skills Experienced Fire Design Engineer (FIA Design qualification or similar). A full clean UK … Technical knowledge of fire systems such as Hochiki, Gent, Advanced or Ziton. The ability to pass vetting and security clearance checks. Desirable Experience Excellent customer service and communication skills. Previous experience within a similar role dealing with contractors and end users. What training is provided? Full training will more »

working on behalf business at the forefront supply chain solutions and design industry who work with some of the UK's leading brands. With customer service and technical knowledge being at the core of everything they do, they truly stand above the competition when it comes to delivering … or Beckhoff) Experience of Profibus/ASi communications Experience of Variable Speed Drives, Motors, and Safety Circuits Strong analytical and problem-solving skills Excellent customer service skills So what's on offer with the Controls Engineers role? A basic salary starting at £50,000 - £55,000. Compensation for more »

About the role Reporting to our Head of Enterprise Sales, the Sales Development Representative is primarily responsible for connecting with our large existing customer base as well as new potential targets to generate and build a sales pipeline of opportunities Key duties and responsibilities are : We are seeking a … warm customers, who have a purchase history from the previous 12-24 months. You will also be responsible for: Connecting with our large existing customer base and new potential targets to generate and build a sales pipeline of opportunities that can be progressed through the team structure to be … individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment. We truly believe our commitment to people, sustainability, and more »

Job summary An exciting opportunity has arisen at Kettering General Hospital NHS Foundation Trust for a Service Desk Analyst.The primary purpose of the role is to provide First Line support services for ICT users and systems throughout the Trust and its peripheral sites. The post holder will be an … integral team member of the ICT Service Desk Support Team who provide a customer sensitive and responsive support, fault resolution, advice and technical support services, which ensures the maximum availability, performance and utilisation of information systems for the Trust directorates customers/clients.The post holder will be responsible … solving and ensuring agreed procedures and standards are met. Main duties of the job To provide a call logging and 1st Line incident resolution service and a local service to customers installing, supporting, and developing the use of Digital facilities throughout the Trust. Provision of a 1st Line more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

Junior Service Delivery Manager Northampton (Hybrid) £27,000 - £33,000 VIQU are seeking a Junior Service Delivery Manager to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and e-commerce … solutions. The successful Junior Service Delivery Manager will focus on providing proactive and customer-focused engagement. The Junior Service Delivery Manager will oversee a collective inbox for client communication, resolving inquiries, requests, and queries. You will serve as the initial point of contact for their client base … managing all interactions to guarantee swift and proficient resolution. You should have a minimum of 2 years experience in a customer service role within an IT environment Responsibilities of the Junior Service Delivery Manager: - Oversee and regulate the collective inbox, monitoring inbound client inquiries, requests, and concerns. more »

Junior IT Service Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowle... APCT1_UKTJ more »

support services that provide patient care/assistance. The position will be at the forefront of contributing to the delivery of a professional, proactive customer focused service. The post holder will provide administration and co-ordination within IT Operations using Techshop and the ITSM system. This will include the … monitor or that have been prior configure by a member of the IT Operations Team Attend appropriate team discussions/meetings in support of service delivery. Assist with providing on job training, supported by SOPs for new starters, or current team members to maximise knowledge, transferring information to enhance … to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive more »

Our client is a leading provider of innovative flow meter solutions, committed to delivering high-quality products and exceptional customer service. Our mission is to provide reliable and accurate flow measurement technologies that meet the diverse needs of our clients across various industries. Join our team and be a … to support our sales efforts. Key Responsibilities: Sales and Account Management: and execute a strategic sales plan to achieve sales targets and expand our customer base qualify, and pursue new business opportunities and sales leads and grow relationships with existing clients to ensure satisfaction and repeat business. regular client … trade shows, conferences, and networking events to promote our products and services. and implement innovative ideas to drive business growth and improve market share. Customer Support: to customer inquiries and resolve issues in a timely and professional manner. post-sales support and ensure customer satisfaction. with the more »

our employees. Our common goal is to implement outstanding and innovative projects worldwide. Job Description We have a great opportunity for an experienced Field Service Engineer to join our team focusing on Customer Support activities. We are looking for a self-starter to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction. Activities will include: planned preventative maintenance as part of pre-agreed service contracts, this will involve changing out worn parts and checking associated components for wear and tear on both mechanical and … electrical systems produce timely and detailed service reports related to BEUMER sortation and material handling equipment supporting installation projects, modernisations and warranty work attend breakdowns with the ability to troubleshoot, test and repair technical equipment operational and residential site cover working individually and as part of a team on more »

Service Delivery Manager Our Role As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and … environment legislation, engineering and customer standards. You will provide operational leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a … manner which meets or exceeds customer expectations and adopts a right first time approach. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence a dramatic improvement in the C-MeX measure and show leadership skills to more »

Job Title: Service Desk Escalation Engineer Location: Hybrid working (Client based in Barlborough, Chesterfield) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides award winning IT Support solutions to Businesses has an exciting opportunity for a "hands on" Escalation Engineer who will provide technical support … to their customers within a service desk environment mainly managed by remote access. This opportunity is a full time, permanent role, initially based at our client's office in Barlborough, then split between customers, the office, and remote working. About You This role will suit an individual who is … variety of external customers Managing and tracking incident tickets using an in-house ticket management system and providing timely updates to customers Improving the service desk's first-time fix resolution times to enhance customer satisfaction Communicating with customers in a clear, effective, and timely manner Maintaining accurate more »

the Moguntia Food Group UK which includes Moguntia Food Ingredients and Hay Hampers. Our employees are the groups most valued asset. We are very customer centric Our customers are heart of everything we do As ONE team we work together towards the success of those customers Job Role Liaise … between our UK, Austria, Germany & European Manufacturing Partners Customer centric, requires interaction between Manufacturing sites & UK retail customers. Travel approximately once a month, focusing on our main European sites & UK site in the North East. You will manage our Food Safety Co-ordinator You will hold the responsibility of … Work closely with the Product Development Team to deliver products to launch with support on the end-to-end process; inclusive of supporting with customer meetings and visits. Lead & Support sites during customer audits and technical visits. Facilitate investigations into non-conformance, including detailed investigation and providing support more »

with REVIEWS.io, a rapidly growing tech company based in Leicester City Centre. Role When AppHub’s customers have questions they will contact you in Customer Support. As Junior Customer Support Advisor you will help people quickly and as expertly as possible. This requires a logical brain and the … on your feet using your thorough knowledge of the products. What you’ll do: ● Responding to inquiries via live chat and calls ● Owning your customer’s enquiry from initial live chat to diagnosing the customer’s problem and updating the customer throughout. ● Escalate complex issues to senior … Enhancing our support centre by creating Help Articles and adding new documentations to the internal support bots and quick replies. What you’ll need: ● Customer service experience preferred ● Interest in tech beneficial ● GCSE’s in English and Maths ● Good communication skills ● Confident with typing skills Training Velocity apprenticeship more »

Change & Configuration Manager - IT Service Team-2-3 days a week Onsite About the Company: Join a leading provider of building and home improvement products, where IT plays a pivotal role in supporting business objectives. This role offers the chance to shape change and configuration management within a dynamic … organization. Job Profile: As a Change & Configuration Manager within the IT Service team, you will be responsible for ensuring effective delivery of IT services through the application of ITIL principles and best practices. This role involves close collaboration with stakeholders to implement appropriate governance, control, communication, and reporting to … support service delivery. Role & Responsibilities: Oversee the end-to-end change process, analyzing technology changes with governance and risk management. Chair the Change Advisory Board (CAB) for high-risk change discussions. Define and maintain the Configuration Management Database (CMDB), ensuring alignment with business needs. Facilitate CMDB audits to ensure more »