in-house teams tailor our services to suit every clients unique requirements and drive business growth.? Through comprehensive offerings, broad technical knowledge and excellent customerservice, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and more »
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
OnlyFE
recruitment of personnel, ensuring adherence to Fareport Safer Recruitment policies, and ensuring effective delivery of induction and training for all new staff. Ensuring outstanding customerservice, and successful outcomes for learners and employers. Key responsibilities include: Responsible for timely planning and execution of all Fareport Skills Bootcamp programmes more »
Redline Group - Specialist Recruitment for Technology & Electronics Companies
Requirements of a Internal Sales Support Manager – Sat Comms & Broadcast: - Strong background in technical knowledge of Sat Comms and Broadcast products and systems - Excellent customerservice and communication skills - Able to understand customer requirements - Work closely with external sales and operations - Strong attention to detail - Support large … projects including customer bids/tenders - Experience of SAP Business 1 system would be desirable Benefits Package of Internal Sales Support Manager – Sat Comms & Broadcast: - Competitive salary - Company Pension Scheme - Private Medical Care - Monthly Commission scheme - Annual Bonus scheme - Modern offices and on-site facilities This is an exciting more »
Southampton, Hampshire, South East, United Kingdom
Get Staffed Online Recruitment
solutions in Hampshire and beyond, they pride themselves on providing top-notch services to their clients. Role and Responsibilities: Solve IT issues and provide customer service. Assist senior technicians with challenging tasks. Work on infrastructure projects. Collaborate with other IT technicians. Participate in project works related to network engineering. … maintenance tasks, such as updates and patches. Skills: Experience in helpdesk-level support. Knowledge of Microsoft Server, 365, and Azure. Passion for IT. Strong customerservice skills. Ability to diagnose, troubleshoot, gather information, and provide solutions for a diverse range of technical problems. Self-motivated with a keen … Working week: Monday - Friday (37.5 hours per week). Benefits: Generous holiday allowance (28 days, including bank holidays with additional days for years of service). Clear progression pathways. Comprehensive training in Level 4 Network Engineering. Work social events. Pension scheme. Prospects: Joining our client's team as an more »
configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. Address IT issues by prioritizing in response to customerservice level agreements. Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. Support the roll out of … Closing Date Friday, 24th May 2024 Start Date Monday, 27th May 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's more »
systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd/3rd Line level type support to IT Technicians and offer excellent customerservice to students, staff, and parents. Collaborate with the Head of IT Services to develop IT systems, policies, and best practices. Stay informed … infrastructure. Proficient understanding of TCP/IP, DNS, DHCP, and other networking protocols. Excellent level of English and Mathematics skills. Exceptional interpersonal skills to service users of all levels and abilities. Methodical problem-solving ability with attention to detail. Capable of working independently and as part of a team. more »
working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. · Complete intrusive surveys ('rodding and roping') on the underground and pole network. · Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint · Installing, Splicing and Testing Fibre Optics · Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction · Respond professionally … and effectively to all customer requests and enquiries · Comply with company fleet policy · Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements · Ensure work activities comply with current environmental regulations · Educating our customers on the services installed while more »
level, with some network knowledge as well. As this role involves interacting with users directly, strong communication skills are essential, and a background in customerservice is a welcome addition. THE REWARDS Youll earn a competitive salary (£25-28K dependant on experience) and take advantage of a more »
You The ideal candidate will have extensive experience in credit management and the capability to build robust relationships across various functional areas including Sales, CustomerService, and Finance. A proactive approach, strong negotiation skills, and risk management abilities are essential. You must possess keen analytical skills, advanced proficiency more »
financial support and advice sessions to meet the needs of students across four campuses, removing barriers to learning, ensuring that an accessible and seamless service is provided for students. General To provide an elevated level of customerservice to students, staff, and visitors To fulfil your duty … and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We do not accept CV's from agencies for these roles. more »
trades-based company in Andover who rewards performance and harnesses ambition and drive? Due to both an exceptional product list and unprecedented levels of customerservice, this fantastic company have seen exponential growth over the last few years and are continuing to expand. As such this is a … team & will play a crucial role in managing the sales ledger, ensuring the accuracy and efficiency of financial operations to enhance financial stability and customer satisfaction. This is an ideal role for someone from a Sales Ledger/Accounts background who is highly driven and motivated, as well as … you can be proud to work for. The Role: Managing the sales ledger, ensuring accurate allocation of payments and reconciliation of accounts. Promptly resolving customer queries, including the provision of copy invoices, statements, and proof of delivery documents. Implementing effective credit management strategies and practices. Maintaining accurate financial records more »
and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to our team of IT Technicians, however excellent customerservice skills are required as you will be supporting students, staff and parents. Work with the Head of IT Services to develop IT … knowledge of TCP/IP, DNS, DHCP and other networking protocols. Good level of English and Mathematic skills. Excellent interpersonal skills to provide a service to users of all levels and abilities. Ability to work through problems methodically and with an attention to detail. Ability to work individually and more »
Service Desk Manager Southampton £35,000 - £40,000k (DOE) Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Service Desk Manager. The ideal candidate will have a strong background in IT support management, excellent leadership skills, and a passion for … delivering outstanding customer service. Responsibilities: Manage and oversee the day-to-day operations of the 1st Line Service Desk team. Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment. Ensure timely and effective resolution of client issues and requests, maintaining high … levels of customer satisfaction. Monitor service desk performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness. Develop and maintain service desk processes, procedures, and documentation to ensure consistency and quality of service delivery. Act as a point of escalation more »
Do you have a passion for delivering quality customerservice? Are you a natural leader that has a talent for inspiring teams? As Helpdesk Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and … productive communication methods to achieve our business and team objectives in operational excellence. And thats not all! You will also be responsible for continual service improvement and your leadership will guide the team towards success, creating an exceptional customer experience. But first, meet the team With a … handle multiple workstreams simultaneously. It is important to have a comprehensive understanding of FM environments and experience in managing a Helpdesk in a multi-service setting. Familiarity with Facilities Helpdesk software is essential. The ideal candidate will have a proven track record in creating operating procedures, call scripts, and more »
people, 1:1, workshops etc. Knowledge of NHS terms and conditions Additional Criteria Essential Strong IT skills, competent user of Microsoft packages Requires strong customerservice and ability to communicate technical issues effectively and professionally to non-technical staff at all levels, both written and verbal Able to … time management and ability to work to deadlines Ability to work in a team and matrix work across the wider team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Southern Health NHS Foundation Trust Address Moorgreen Hospital Botley Road, West End Southampton Hampshire SO30 3JB Employer's website https://www.southernhealth.nhs.uk more »
Basingstoke, Hampshire, South East, United Kingdom
Exertis
or Commercial Manager roles or proven experience within Account Management roles within the IT industry Excellent written and verbal communication skills Ability to maintain customer relationships Dedication to providing an excellent standard of customerservice Whats in it for you? Its important to us that our people … plus bank holidays Social events Health care cash plan paid for by the company Income protection Scheme Employee Assistance programme Loyalty awards for key service milestones Cycle to Work Scheme Enhanced maternity, paternity and shared parental leave Holiday purchase scheme Award-winning Learning & Development team Internal career opportunities We more »
essential for success in this role! Day-to-day tasks will involve: Triaging support tickets promptly and ensuring timely updates Responding to and resolving customer queries via email and phone Creating and maintaining knowledge articles Providing support for client training and updates as needed We're seeking candidates who … Excel in customerservice and prioritize client satisfaction Have prior experience in an IT helpdesk role Possess knowledge of Windows Operating systems and Networking Demonstrate excellent written and verbal communication abilities Exhibit self-discipline, strong planning, and organizational skills If you're ready to make an impact and more »
Southampton, Hampshire, South East, United Kingdom
M Group Services Limited T/A Avonline Network Services Limited
we liaise with the local councils and the client to ensure the works are delivered in a safe and timely manner. Avonline Networks deliver service excellence on a nationwide basis. From the national fibre networks which millions of homes and businesses rely upon every day, to the infrastructure that … collaboration Using our Works Management System (Salesforce) to generating reports daily on existing works and manage the reports with our field teams. Provide excellent customerservice to internal and external customers both verbally and in writing Managing task completion dates to meet SLAs and KPIs by seeking resolution … or internal workforce. What we need from you. Excellent administrative skills and computer literate Uses own initiative to proactively resolve issues Client and internal customer focused Self-motivated and takes ownership Good interpersonal skills Administration Experience (Essential) Salesforce Experience (Desirable more »
this position, you must live in one of the following postcodes: SP1 SP2 SP4 SP5 SP10 SP11 SO20 SO51. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customerservice Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »
Southampton, Hampshire, South East, United Kingdom
Enterprise Recruitment Limited
join a thriving product development company as a Technical Support Engineer. You will be responsible for providing second-line support to external distributors and customerservice engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting engineers in the field via phone and email more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
need To succeed in this role, you'll need a basic knowledge of IT troubleshooting and problem solving as well as experience within a customerservice environment. This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and more »
need To succeed in this role, you’ll need a basic knowledge of IT troubleshooting and problem solving as well as experience within a customerservice environment. This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and more »
in-house teams tailor our services to suit every clients unique requirements and drive business growth.? Through comprehensive offerings, broad technical knowledge and excellent customerservice, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and more »
passionate employees. On offer is a fantastic opportunity to join a company who, due to both an exceptional product list and unprecedented levels of customerservice, has grown 100% year on year since its start up. With continued expansion plans in the pipeline and a very full order more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Options Resourcing
in. - Have site and management experience (preferred but not essential). Why Join Our Client? - Work for a company with a strong commitment to customerservice and quality. - Join a team with extensive industry experience and technical expertise. - Benefit from training and development opportunities. - Be part of a more »