Customer Service Jobs in the North West

76 to 100 of 345 Customer Service Jobs in the North West

Recruitment Resourcer

Chester, Cheshire, North West, United Kingdom
Recruit4Staff (Wrexham) Ltd
8am to 5.30pm). Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us! Bespoke training courses and personal development through our in-house training team. Not to mention….. healthcare & employee … a fast-paced, target-driven environment. What we are loo king for in a Recruitment Resourcer: A highly motivated individual with proven recruitment or customer service experience experience - ESSENTIAL. Valid driving license. Ability to multitask and problem-solve. An excellent communicator, both written and verbal. Strong PC skills … and the ability to record accurate data. Key skills or similar Job titles: Recruitment, Recruitment Consultant, Recruitment Assistant, Recruitment Administrator, Call Centre Operator, Customer Service Executive Commutable From: Chester, Deeside, Wirral, Wrexham, Rhyl, Flint, Crewe, Nantwich For further information about this and other positions, please apply now. This more »
Employment Type: Permanent
Salary: £24,000
Posted:

Internal Sales Executive Construction Products

Macclesfield, Cheshire, North West, United Kingdom
Mitchell Maguire
Industry Sector: Construction Products, Construction Accessories, Building Products, Building Materials, Soft Furnishings, Flooring Contractors, Housebuilders, Housing Developers, Housing, Housing Sector, Internal Sales, Sales Admin, Customer Service, Based: Stockport and surrounding areas Remuneration: up to £26,000 + 10% bonus Benefits: 25 Days + Birthday & Stats, Pension, PMI, 4x … as Wilmott Dixon Generate sales opportunities and follow through to convert the sale Being the main point of contact for any internal queries regarding customer accounts Calling potential leads provided by the data coordinator, targeting new projects from existing customers Ensuring the CRM system is up to date and … Construction Products, Construction Accessories, Building Products, Building Materials, Soft Furnishings, Flooring Contractors, House builders, Housebuilders, Housing Developers, Housing, Housing Sector, Internal Sales, Sales Admin, Customer Service more »
Employment Type: Permanent
Salary: £26,000
Posted:

Senior Claims handler Third Party and Credit Hire

Bolton, Greater Manchester, North West, United Kingdom
Merje
actioned as appropriate. Manage complaints at all levels with confidence with minimum assistance from Head of Claims/Director of Operations. Consistently provide outstanding customer service, ensuring the claims process is as stress-free as possible for the policy holder. Coach and mentor staff providing the relevant training … to settle claims as per company processes. Dip CII (or working towards) would be advantageous. Proven ability to mentor, coach and manage staff. Strong customer service and computer skills Minimum 5 GCSE passes at Grade C or above including English and Maths Team Leader Benefits: Generous holiday allowance more »
Employment Type: Permanent
Salary: £30,000
Posted:

Training Advisor - Fixed Term Contract

Warrington, Cheshire, North West, United Kingdom
Nationwide Platforms
services, and you will also make outbound calls to potential customers offering a variety of training courses and services. We want to build our customer base further making us the ?go to' for all health and safety training! This role would be perfect for someone who has some telesales …/account management/sales background and is looking for their next opportunity within a sales and service environment. In reward we can offer a starting salary from £23,795.00, 25 days holiday, Contributory pension capped at 5%, Westfield healthcare, Life assurance at x2 contractual salary Responsibilities include: - Own … actively promote external training. Be contributing and productive member of the Sales Team, working in conjunction with other team members to provide a seamless service to the business. To successfully create and convert enquiries into orders and achieve ?above minimum' prices to hit and surpass revenue targets. Endeavour to more »
Employment Type: Contract
Posted:

Operations Manager

Chorley, England, United Kingdom
ESG
Energy reporting directly to the Head of Retail Energy Service. The Operations Manager role is to manage, nurture, grow & drive efficiencies into the Managed Service operation; managing teams & contractual performance to ensure service levels are met, client satisfaction is achieved, and costs are managed effectively. The role has … management responsibility and accountability for the Retail Managed Service function, which includes Electricity, Gas and Settlements, who provide services to a diverse range of companies. The successful applicant will be responsible for the day-to-day running of the teams and will include the on- boarding of new clients … the operational teams: Gas and Electricity Market Participant Interaction (MPI) and Settlements. Achieve operating plan and all SLAs, with a thorough understanding of scope, service levels & any customer specific services. Communicate weekly performance statistics. Working with key industry bodies, e.g. Elexon, KPMG, Xoserve, Gemserv Driving effectiveness (compliance with more »
Posted:

Customer Operations Specialist - Supply Chain

Liverpool, England, United Kingdom
Hybrid / WFH Options
John West Foods
We are currently hiring for a Customer Operation Specialist - Supply Chain . This role focuses on delivering top-tier customer service to the UK market, managing inbound and outbound communications, and overseeing order receipt processes. Collaborating closely with various departments, the aim is to meet customer … deliveries to retailers. This requires keen attention to detail and a proactive approach to optimizing operational efficiency. Overall, the role is instrumental in boosting customer satisfaction and driving success in the UK market. Your Responsibilities Overseeing and nurturing relationships with retailer supply chain teams through leading regular review meetings … aiding in order processing from inception to delivery and invoicing. Ensuring a service level of 98.5% by effectively communicating potential future out-of-stocks to customers and proposing mitigation options. Monitoring and evaluating customer order adjustments. Collaborating with commercial teams to develop joint forecasts incorporating supply chain insights more »
Posted:

Technical Sales Engineer

Bredbury, Greater Manchester, England
BluetownOnline Ltd
the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »
Employment Type: Permanent
Salary: £28,000 - £38,000
Posted:

Technical Sales Engineer

Stockport, Greater Manchester, North West, United Kingdom
Heat Trace
the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »
Employment Type: Permanent
Salary: £35,000
Posted:

Customer Support Administrator

Wigan, Greater Manchester, North West, United Kingdom
Ainscough Crane Hire Ltd
Customer Support Administrator Due to internal promotion, Ainscough Crane Hire are looking for aCustomerSupport Administrator to join their successful team at Head Office in Standish, Wigan. Benefits for a Customer Support Administrator Bi-Annual retention bonus 24 days annual leave plus an additional day at 2 years' service and 5 years' service and every 5 years after Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice) Group life assurance 3 x basic salary Pension 4% employer 5% employees Online access to payslips, book and view holidays and personal info Access … also derived from the workplace culture that allows our team to perform their duties with passion and pride. Job Purpose/Objectives of a Customer Support Administrator Effective administration across three functional areas within theCustomerSupport team; gaining efficiencies through bulk completion of standardised tasks. Liaising with depots and providing more »
Employment Type: Permanent
Posted:

Scheduling Advisor

Warrington, Cheshire, North West, United Kingdom
Integral UK Ltd
your engineering and account counterparts, you will work together to drive work resolution and identify ways to improve the scheduling of work. Delivering excellent customer experience is at the heart of everything you do, and you will identify ways to improve this for your clients and see the results … reactive services within remit, detailed planning of work with Integral engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve … agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities management more »
Employment Type: Permanent
Salary: £24,000
Posted:

Helpdesk Advisor

Warrington, Cheshire, North West, United Kingdom
Integral UK Ltd
your engineering and account counterparts, you will work together to drive work resolution and identify ways to improve the scheduling of work. Delivering excellent customer experience is at the heart of everything you do, and you will identify ways to improve this for your clients and see the results … reactive services within remit, detailed planning of work with Integral engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve … agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities management more »
Employment Type: Permanent
Salary: £24,000
Posted:

Unified Comms Engineer

Bolton, Greater Manchester, North West, United Kingdom
In Technology Group Limited
flexible growth, incorporating the latest voice, data, and video technologies. By fostering real-time collaborative working environments, they empower businesses to enhance productivity and customer satisfaction. Leveraging their extensive installation experience and a highly trained team of engineers, they redefine the way businesses communicate, collaborate, and fulfil their communication … support for a wide range of IT, Unified Communications, and Collaboration solutions, both on-premises and in the Cloud. Your responsibilities will encompass troubleshooting, customer service, and collaboration with their engineering team. Comprehensive training will be provided on products, solutions, and technologies, enabling you to grow and develop … business is known for. Location: Bolton area Technical Support: Provide technical assistance to engineers and customers, analysing and troubleshooting problems remotely or on-site. Service Level Achievement: Meet customer requirements and SLA targets, monitoring and reporting progress against commitments. Escalation Case Management: Ensure rapid resolution of critical incidents more »
Employment Type: Permanent
Salary: £30,000
Posted:

Senior Admin

Isle Of Man, North West, United Kingdom
Canada Life Group (UK) Ltd (The)
respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions … and logging deal instructions, place and authorise deal instructions in the market. Execute instructions on behalf of Canada Life policyholders in line with Company service standards and the Canada Life Investment Governance Regulations. Ensure investment transactions are executed and reconciled within the expected timescales. To accurately record and execute … dealing instructions on behalf of Canada Life policyholders in line with Company service standards and the Canada Life Investment Governance Regulations. Communicate with our customers and external counterparties to ensure all requirements are met. Accurately notify our policyholders and their advisers of any changes to their investments and assist more »
Employment Type: Part Time
Posted:

Field Service Engineer, Medical X-Ray & CT Systems

Manchester, North West, United Kingdom
TRS Consulting
Field Service Engineer, Medical X-Ray & CT Systems Overall Earnings £50K+ (including bonus) Basic Salary £40,000 - £45,000 10% Bonus Company Car or Car Allowance Pension Private Medical Cover Life Assurance 25 Days Holiday Full and Comprehensive Manufacturer Product Training **An excellent opportunity for an X-Ray field … service engineer from any sector to join a leading manufacturer of medical imaging systems and training on medical X-Ray, CT and MRI systems** The Role - Field Service Engineer, Medical X-Ray & CT Systems You will be responsible for the service, breakdown repair and maintenance of their … range of highly advanced X-ray, CT and MRI systems located at hospitals and healthcare centres throughout your local region. Your Background - Field Service Engineer, Medical X-Ray & CT Systems To apply you should be able to demonstrate the following: Experience in maintaining, installing and repairing X-ray equipment more »
Employment Type: Permanent
Salary: £40,000
Posted:

Sales & Applications Engineer

Manchester, North West, United Kingdom
Primaire Consulting Ltd
to a variety of process and industrial related environments. A bit about the role: To drive sales growth within the Instrumentation department and support customer acquisition. Proactively manage sales activities, including lead guidance and customer interactions. Expand the companys customer knowledge and contacts. Lead sales projects, winning … strategies, and deliver technical presentations to our customers. Coordinate customer feedback for continuous improvement. Support colleagues in exploring new sales opportunities. Create customer quotations and deliver exceptional customer service. Whats required: Candidates must have previous internal sales or applications experience B.Eng. degree in a technical field (Preferably … Instrumentation or Electrical) or an industrial instrumentation & process control background Knowledge of Process Instrumentation and/or Temperature Sensors would be an advantage Customer service experience is essential, within a high paced environment Candidates must be commutable to Manchester and happy to work in an office environment more »
Employment Type: Permanent
Salary: £40,000
Posted:

AV Installation Engineer

Liverpool, England, United Kingdom
Hutchison Technologies
retail stores and luxury leisure and hospitality conference centres. Responsibilities · Day-to-day delivery of full installation of AV, lighting, and automation technologies · Attending customer premises to establish reported fault and a prompt restore service · Ensuring accurate completion and return of AV asset documents upon installation sign off … and Field Service records and paperwork for customer service visits · Proactively building close working relationships with your team and customers enabling best service · Identify potential improvements and feed back to customer and sales · Timely and accurate reporting and feedback of installation and service work more »
Posted:

Service Desk Engineer

Manchester, United Kingdom
Akkodis
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end … wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure … administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. more »
Employment Type: Permanent
Salary: £25000 - £27000/annum
Posted:

Specialist Clinical Pharmacist – MH Research & Clinical Trials

Warrington, United Kingdom
Mersey Care NHS Foundation Trust
research team at Mersey Care NHS Foundation Trust. Mersey Care is at the forefront of clinical trials for mental health, putting our staff and service users at the leading edge of new mental health research. Based within the Medicines Management team, you will join a dynamic, forward-thinking and … create the Mental Health Research for Innovation Centre (M-RIC), aiming to improve mental health treatments (and access to them) for all patients and service users. The pharmacy clinical trials service plays an integral role through the development and delivery of Clinical Trials of Investigational Medicinal Products (CTIMPs … June 2024 Main duties of the job The post holder will be responsible for delivering a comprehensive clinical pharmacy and research and clinical trials service, providing specialist information and advice to all members of the multi-disciplinary team, to maximise patient pharmaceutical care and to improve mental health care more »
Employment Type: Permanent
Salary: £43742.00 - £50056.00 a year
Posted:

First Line Manager

Manchester, North West, United Kingdom
Great Bear
ambient, contract packaging solutions and fresh and baked goods Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture … by your line manager. Qualifications As a First Line Manager you will possess the following skill, experiences and qualifications: Passion for delivering an exceptional customer service experience. Attention to detail/accuracy. Good geographical knowledge. Proficient in computer literacy including Microsoft Excel, PowerPoint and Outlook. SAP experience. Excellent … employer. Life Assurance - x2 your annual salary. Wellness Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. Eye Care Vouchers We can provide you with substantial savings with free eye tests more »
Employment Type: Permanent
Posted:

Imaging PACS System Technician

manchester, United Kingdom
Manchester University NHS Foundation Trust
Job summary Responsible for the delivery of an efficient, responsive, effective and customer focused support service for the PACS system and its associated peripherals. The Senior IT PACS Technician will have responsibility for ensuring that IT technical support is provided to appropriate levels of customer service in line with corporate Service Level Agreements. Senior IT technicians must work closely with the PACS Managers and other IT Managers to ensure a high performing, structured and co-ordinated approach to the provision and delivery of PACS support. Provide on-going expertise to IT Support and PACS … problems and requests. Accurately log Informatics-related calls for incidents, problems and requests received by telephone, electronically or in person using the Trust's Service Desk Take ownership of and manage the resolution of incidents, problems and requests in an efficient and professional manner, whilst conforming to Trust and more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

Junior Service Engineer, Medical X-Ray Systems

Manchester, North West, United Kingdom
TRS Consulting
Junior Service Engineer, Medical X-Ray Systems Basic Salary Up To £25,000 (dependent on experience) 10% Bonus Pension Private Healthcare Life Assurance 25 Days Holiday Full and Comprehensive Manufacturer Product Training **An excellent opportunity for a service engineer to join a leading manufacturer of medical imaging equipment … and gain training on medical X-Ray, CT and MRI systems** The Role - Junior Service Engineer, Medical X-Ray Systems You will be responsible for: Providing customers with technical assistance via phone and email on faults with medical imaging systems Performing remote trouble shooting and determining the most effective … resolution for issues Guiding customers through the problem solving process Escalating unresolved issues to field service engineers Your Background - Junior Service Engineer, Medical X-Ray Systems To apply you should be able to demonstrate the following: Qualification in electronics or another relevant technical discipline Impeccable customer service more »
Employment Type: Permanent
Salary: £24,000
Posted:

A&E Administration Team Leader

Ashton Under Lyne, United Kingdom
Tameside and Glossop Integrated Care NHS Foundation Trust
team of A&E Receptionists and Same Day Emergency Care Clerks within the Emergency Department. You and your team will provide a comprehensive administrative service for the A&E Department and within the Same Day Emergency Care units. This will include ensuring safe staffing levels, compliance with Trust key … for ensuring efficient, effective and high-quality administration functions within the service. You will undertake support and training of Receptionists and Clerks within the service in order to ensure that systems are efficient and effective and data quality is maintained. A flexible approach is essential, as is your ability … your initiative and adapting well to change. Interview date: 19th June Main duties of the job To be the first point of contact for service users/relatives making an initial enquiry into A&E regarding attendance. You will be the designated person responsible for the A&E/ more »
Employment Type: Permanent
Salary: £22816.00 - £24336.00 a year
Posted:

Administrator

Prescot, United Kingdom
Mersey Care NHS Foundation Trust
a highly motivated and pro-active Administrator to provide administrative support. Main duties of the job To provide comprehensive, efficient and effective administrative secretarial service to the multi-disciplinary team. About us Mersey Care is one of the largest trusts providing physical health and mental health services in the … that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation … the services we provide and safely reduce cost as we do so. Job description Job responsibilities 1. GENERAL1.1 Provide an administrative, secretarial and clerical service to support the Team members,ensuring that letters, memos, reports are accurately produced within agreed timescales,data is input to required standards, and an more »
Employment Type: Permanent
Salary: £22816.00 - £24336.00 a year
Posted:

Field Service Engineer

Runcorn, Cheshire, North West, United Kingdom
Shannon White Ltd
Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Runcorn Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Runcorn and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »
Employment Type: Permanent
Salary: £33,000
Posted:

Recruitment & Employment Services Manager

Liverpool, United Kingdom
Alder Hey Children's NHS Foundation Trust
for the Recruitment and Employment Services Team. Responsibilities of the post holder will include: Development and delivery of a high quality and efficient recruitment service to the Trust. Line management of the HR Recruitment and Employment Service team Developing and maintaining recruitment and employment services information systems Providing … communities. All appointments will be made on merit. Job description Job responsibilities Recruitment Ensure the provision of a comprehensive and professional recruitment and selection service to the Trust Develop recruitment policies and practices reflecting changes in legislation Maintain high recruitment standards that are in line with best practice Respond … to national recruitment initiatives and ensure they are implemented within the Trust (such as Values based Recruitment) Liaise with service users to ensure that the recruitment service meets the Trust's needs, responding to internal and external complaints or concerns Design and action appropriate recruitment/selection events more »
Employment Type: Permanent
Salary: £35392.00 - £42618.00 a year
Posted:
Customer Service
the North West
10th Percentile
£22,750
25th Percentile
£24,200
Median
£30,438
75th Percentile
£47,500
90th Percentile
£63,750