101 to 125 of 394 Incident Management Jobs

we offer a complete end-to-end security services covering our clients’ security from every angle. Our services include Managed Security, Cyber Security Testing, Incident Response, Security Integration, PCI Compliance and Cyber Risk & Assurance services. What sets Integrity360 apart is our excellent team of people that drive the business … met. Listed multiple times on Gartner Market Guides for Managed Security Services. Job Role/Responsibilities You will report directly to the Head of Incident Response, working alongside senior incident response analysts. The type of incidents you will be working on range from business email compromises to full … scale ransomware attacks. Technical expertise in incident response would be highly beneficial but not compulsory for this role as it is not a technical role. Primary Duties/Responsibilities include: Chairing and coordinating major incident war rooms during live incidents. If required, attending client sites during major incidents more »

market. The Technical Delivery team plays a pivotal role in the technical aspects of the ITIL service delivery. The team are involved in client Incident Management, Service Request Fulfilment, Problem Management and provide support to wider activities around Operational Delivery, Change Management, Event Management and … solution and workloads. This role will ensure customer documentation and reporting is maintained and updated working closely with the cloud engineers in delivery of Incident Resolution and Service Requests. This will involve reviewing and implementing cloud infrastructure, ensuring the security and compliance of cloud environments, and managing the financial more »

in other regions (China, Korea, US) Work with ISPs and IDCs to build/operate/optimize our network efficiently 2、Planning and Project Management Plan key network improvement projects and lead them Build POPs and support new product launches Create and improve global standards, policies, and procedures for … layer 3 routing (e.g., OSPF) and layer 2 switching. (e.g., VLAN, spanning tree, etc.) Working knowledge of enterprise networking tools (Splunk) and processes (change management, incident management, etc.) in a cloud services environment. A detail-oriented, process-focused, and inquisitive nature. High-bandwidth, self-motivated self-starter more »

service desk SLAs. · Working closely with the Engineering Manager and project coordinator ensuring the smooth running of the Service Desk and Project Coordination. · Creation, management, and development of monthly client reports. · Identification of trends and reporting any problems to management. · Ensure you and the team follow incident management, problem management and change management processes. · Responsible for software & hardware asset management. · Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales team in meetings, or by providing documents/… focus is the provision of IT services, delivered through many of the leading Systems and Network Integrators across Europe. NodeOne is led by a management team with proven track records in the IT service arena and has experience of building services fit for today and tomorrow. At NodeOne we more »

and proficiency. Monitor and report on the progress of digital transformation initiatives, providing insights and recommendations for continuous improvement. Champion best practice in data management and cyber security. Work closely with the Digital & Information Governance Committee to ensure that all systems comply with relevant data protection and privacy regulations. … Secondary Role: IT Service Management (ITSM) Implement and manage IT service management processes, including incident management, risk registers and change management, in accordance with ITIL best practices. Serve as the primary point of contact for all IT-related issues and requests from the 22 GP … and Skills: Experience in IT support, preferably in a healthcare setting. Strong understanding of clinical systems and digital healthcare solutions. Knowledge of IT service management frameworks, such as ITIL. Excellent communication and stakeholder engagement skills. Ability to train and support non-technical users in the adoption of digital tools. more »

an Oracle Service Cloud (OSC) Consultant to start immediately. The Oracle Service Cloud Consultant will be responsible for supporting their OSC system as an incident management tool, to apply system updates, and identify bugs. The ideal candidate will have strong technical capabilities, as well as experience using/… in previous engagements. The role will be fully remote, and incorporates AD HOC working arrangements. Key skills: * Strong experience surrounding Oracle Service Cloud and incident application * Extensive experience using/supporting Oracle Service Cloud in previous engagements * Strong Technical and hands on capability with Oracle Service Cloud * Ability to … how the clients OSC is used to support the general running of the organisation * Previous experience of utilising the Oracle Service Cloud as an incident management tool, to effectively identify bugs and resolve issues * Ability to apply and run system updates Interested? Please submit your updated CV to more »

an Oracle Service Cloud (OSC) Consultant to start immediately. The Oracle Service Cloud Consultant will be responsible for supporting their OSC system as an incident management tool, to apply system updates, and identify bugs. The ideal candidate will have strong technical capabilities, as well as experience using/… in previous engagements. The role will be fully remote, and incorporates AD HOC working arrangements. Key skills: * Strong experience surrounding Oracle Service Cloud and incident application * Extensive experience using/supporting Oracle Service Cloud in previous engagements * Strong Technical and hands on capability with Oracle Service Cloud * Ability to … how the clients OSC is used to support the general running of the organisation * Previous experience of utilising the Oracle Service Cloud as an incident management tool, to effectively identify bugs and resolve issues * Ability to apply and run system updates Interested? Please submit your updated CV to more »

for relevant platforms, activities and processes, as well as supporting the central points of customer contact and first or second level support using the incident management, change management and request fulfilment processes. Day-to-day, you’ll be: Providing efficient and effective cyber security support Supporting with … also be an advantage. On top of this, you’ll bring: • Experience of end-to-end security response, including analysis of security events and incident escalation • The ability to perform triage and response activities along with root cause analysis on security incidents and events • A background in cyber security … and experience in security operations, including incident and event management experience • Knowledge of networking protocols and routing which includes malware analysis techniques • Excellent stakeholder management and interpersonal skills more »

service operations. Develop/locate and maintain comprehensive documentation for all clinical systems, including user manuals, troubleshooting guides, and FAQs. Secondary Role: IT Service Management (ITSM) Implement and manage IT service management processes, including incident management, risk registers and change management, in accordance with ITIL … and proficiency. Monitor and report on the progress of digital transformation initiatives, providing insights and recommendations for continuous improvement. Champion best practice in data management and cyber security. Work closely with the Digital & Information Governance Committee to ensure that all systems comply with relevant data protection and privacy regulations. … and Skills: Experience in IT support, preferably in an healthcare setting. Strong understanding of clinical systems and digital healthcare solutions. Knowledge of IT service management frameworks, such as ITIL. Excellent communication and stakeholder engagement skills. Ability to train and support non-technical users in the adoption of digital tools. more »

the Sword team in the role of EUC Team Lead. This is a Lead role, ensuring that the Support Team consistently applies our Service Management processes and procedures, which are in alignment with the ITIL framework, is key to achieving our support service's KPIs while minimizing any negative … our services, meeting the ever-evolving needs of our organization. This role is based in Aberdeen, Scotland. Requirements Ensure that Support Team applies Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs and allow for efficient growth with little … with the customer and other 3rd parties. ITIL Foundation Qualified Experience in the IT industry Experience in a service Desk and desktop environment including Incident Management, Problem Management and Change Management Excellent communication skills with all levels of staff within the organisation and customer Excellent organization more »

are able to access and benefit from the services and improvements offered by Primary Care Networks. Job description Job responsibilities Primary Role: IT Service Management (ITSM) Implement and manage IT service management processes, including incident management, risk registers and change management, in accordance with ITIL … and proficiency. Monitor and report on the progress of digital transformation initiatives, providing insights and recommendations for continuous improvement. Champion best practice in data management and cyber security. Work closely with the Digital & Information Governance Committee to ensure that all systems comply with relevant data protection and privacy regulations. … and Skills: Experience in IT support, preferably in a healthcare setting. Strong understanding of clinical systems and digital healthcare solutions. Knowledge of IT service management frameworks, such as ITIL. Excellent communication and stakeholder engagement skills. Ability to train and support non-technical users in the adoption of digital tools. more »

with the CTO, to own and manage their Security strategy & roadmap. As the Information Security Manager you will manage the 3rd Party Vendors, crisis management, incident management, whilst maturing their Information Security Processes and drive Governance, Risk & Compliance across the business. The business in hand are going more »

to join the core infrastructure team within the Digital Technology function. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems in the UK. This role is critical to the core infrastructure services … Centre Configuration Manager (SCCM) and Active Directory. Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds,,patch management) Maintain and develop existing and new build processes using task sequencing. Ensure adherence to best practices and integration processes Develop, build, test and maintain … for performance and capacity, ensuring responsiveness and availability of services are maintained. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in service delivery processes including Incident management more »

team of high-performing developers, engineers, analysts, consultants, and project managers, you will be entrusted with leading initiatives crucial for client system uptime, release management, infrastructure design, network security, and support. Key responsibilities include: Senior Architect – Serve as the technical lead for infrastructure design, deployment, maintenance, and optimisation. AWS … culture of collaboration, continuous improvement, and accountability within the team. Process - To ensure appropriate processes are in place, documented, tested and used for: Capacity Management, Security Incident Management, Disaster Recovery, Availability Management, Security Management. Security and Compliance – Collaborate with the Head of Labs (Operations) to ensure … compliance with client and StableLogic standards, such as ISO 27001. Values – Uphold and promote StableLogic's core values throughout team operations. Key Competencies: Management - Effective leadership, support, and motivation to ensure team performance. Quality - Commitment to delivering high-quality outcomes within agreed timelines. Infrastructure Technical Expertise - Proficiency in managing more »

Incident Response and Digital Forensics Consultant Base Location: London/Manchester plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG Risk Consulting function is a cornerstone of our business. Operating from locations across the UK we do work that matters, serving the country with … organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as an Incident Response and Digital Forensics Consultant? The Incident Response and Digital Forensics Consultant role will be working in the Cyber Response Services (CRS) Team … a range of security certifications. What will you be doing? · Manage and co-ordinate cyber security incidents for our clients. · Digital forensics of relevant incident data (disk, volatile memory, network packets, log files). · Maintaining a current view of the cyber threat and being able to advise clients on more »

experience in Cybersecurity. Responsibilities Help develop an Enterprise Security Architecture Framework, including patterns for identity & authentication, authorization and access control, cryptographic key and certificate management, auditing and security monitoring, data leakage prevention, privacy enhancement & protection and other standards in alignment with Enterprise Architect platforms. • Establish metrics and monitoring to … Strong knowledge of IT infrastructure, IP networking, security best practices, and automation technologies. • Application security: including but not limited to: authentication, identity and access management, auditing, use of cryptography, data security, privacy enhancing technologies, web services security, OWASP, threat & vulnerability management and secure code development methodologies. • Infrastructure security … database security, device security, VPNs & SSLs, secure file transfers, security event monitoring, malware security and cyber security. • Operational security: including but not limited to: incident management, change & patch management, data centre & physical security, backups, DR & BCP, outsourcing, managed services, cloud computing, asset management, cryptographic keys & certificate more »

within the Digital Technology function for an aerospace and defence company. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems. This role is based in Livingston, Glenrothes or Harlow 2 days per … Centre Configuration Manager (SCCM) and Active Directory. Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds patch management) Ensure adherence to best practices and integration processes Develop, build, test and maintain gold images containing operating system and core applications for distribution to … for performance and capacity, ensuring responsiveness and availability of services are maintained. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in service delivery processes including Incident management more »

within the Digital Technology function for an aerospace and defence company. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems. This role is based in Livingston, Glenrothes or Harlow 2 days per … Centre Configuration Manager (SCCM) and Active Directory. Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds patch management) Ensure adherence to best practices and integration processes Develop, build, test and maintain gold images containing operating system and core applications for distribution to … for performance and capacity, ensuring responsiveness and availability of services are maintained. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in service delivery processes including Incident management more »

Managers, who are responsible for managing client accounts and ensuring the delivery of contractual commitments, and Application Maintenance Support experts, who handle problem resolution, incident management, and process improvement in a production environment. Your strong SAP knowledge, combined with your excellent customer management and ITIL process awareness … instrumental in delivering exceptional service and continuous improvement for our clients. We are looking for experience in the following skills: 7+ years Excellent customer management skills, acting as the face of the Service Delivery capability to clients and engaging with them regularly. Ultimately responsible for the delivery of SAPs … strategy, planning and execution with other stakeholders from SAP. Manages the risks & compliance for the service across S/4 Finance. Proficient in contract management and performance management, ensuring that contractual Key Performance Indicators (KPIs) are met by the technical and functional teams. Ability to manage overall accounts more »

scale IT projects, from conception to delivery. Prior experience as a SuccessFactors Product Manager or similar role in Tier 1 SaaS platforms. Expertise in incident and major incident management, ensuring operational continuity. Strong leadership and budget management skills, with direct line management experience. Proficiency in … stakeholder management, adept at communicating complex concepts and influencing decision-makers. If you're ready to drive success through strategic HRIS management and thrive in a dynamic, collaborative environment, we want to hear from you. Apply now and be part of a journey towards excellence more »

scale IT projects, from conception to delivery. Prior experience as a SuccessFactors Product Manager or similar role in Tier 1 SaaS platforms. Expertise in incident and major incident management, ensuring operational continuity. Strong leadership and budget management skills, with direct line management experience. Proficiency in … stakeholder management, adept at communicating complex concepts and influencing decision-makers. If you're ready to drive success through strategic HRIS management and thrive in a dynamic, collaborative environment, we want to hear from you. Apply now and be part of a journey towards excellence more »

more recently, Pirtek in Europe - all of which benefit from the Group’s central support services, in particular; Franchise Support, National Sales/Account Management, Information Technology, Marketing, Finance, Recruitment and HR. What does it entail? This is a hybrid role, with presence required at our IT Head Office … across the entire group including office across the UK and Europe. Key responsibilities and accountabilities: Server and cloud administration Group wide support and problem management Implementing and testing disaster recovery plans Assisting and upskilling more junior members of the team Patch and security management Network monitoring and administration … Assisting with IT project work Change management Ensuring the smooth running of the IT function group wide What IT experience are we looking for? The ideal candidate will be knowledgeable across most areas of IT. A proactive approach to support and problem resolution. Some leadership and assistance of other more »

ATT&CK and CIS. * Legal and Regulatory Understanding: Familiarity with laws and regulations related to cybersecurity, such as GDPR, CCPA, or HIPAA. Skills * Personnel Management * In house training of personnel. * Stakeholder engagement * Risk Management * Threat Hunting * Threat Analysis * Use of vulnerability management tools * Malware reverse engineering * Detection … rule engineering * Incident Management * Alert Triage * Crisis management Experience * Extensive working experience in a live SOC environment * Line management experience. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to more »

to building, deploying, and operating our Cyber capabilities to fortify our defenses, employing innovative and cutting-edge cyber technologies. Our duties span cyber threat management, real-time attack detection and prevention, and swift remediation, integrated with advanced artificial intelligence and machine learning. Additionally, we leverage Cyber DevOps automations to … and setting the Cyber framework and Security compliance policies across the company, including the development of robust Business continuity plans, disaster recovery, and critical management plans to ensure the resilience of our operations in the face of cyber threats and other emergencies. Key Competencies Technical Significant experience in Cyber … OT, and IP networks, including IPSec VPNs, Firewalls, SIEM, IPS/IDS, AV/EDR solutions, LDAP/AD, etc. Expertise in Privileged Access Management and related tools High level of expertise in Vulnerability and Compliance Management; DDOS protection Hands-on experience in Cyber Security engineering and design more »

The Opportunity: We are currently looking for an experienced Service Manager to deliver incident and problem management activities for the support of a nationwide traffic control system. You will join a team of experienced Service Managers handling P1-P3 incidents based on the ITIL Incident Management … the disruption to the end client/general public and ensuring SLA and KPI adherence. You will also be involved in the preparation of Incident dashboards and reports, utilising data to drive improvement actions across the team. Skills and Experience: Strong experience working in a Service Manager or Problem …/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4 and/or ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability to manage more »