value services for the benefit of our clients, employees, and investors through the application of computer and communications technologies, along with innovations in informationmanagement, data collection and analysis, and integrated global processes.Key AccountabilitiesEnsure uninterrupted access to quality, efficient, high-performance Systems/Services for all … systems and systems infrastructure within the area of responsibility.Manage overall IT end user computing (EUC) functions including desktop engineering, desktop support, application packing, operations system deployments, patching, management, as well as hardware inventory and asset management.Provide regular updates to senior IT leadership on the status of initiatives … as well as business partners to gather feedback on the overall customer experience.EducationCollege/University Degree in relevant technical discipline [e.g. Electrical Engineering, InformationSystems, Computer Science, Computer Engineering etc] or equivalent experience.Minimum Work ExperienceExperience in managing and leading a team, including formal employee processes such as performance more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Franchise Brands plc
recently, Pirtek in Europe - all of which benefit from the Group’s central support services, in particular; Franchise Support, National Sales/Account Management, Information Technology, Marketing, Finance, Recruitment and HR. What does it entail? This is a hybrid role, with presence required at our IT more »
Southampton, Hampshire, South East, United Kingdom
Eclipse Total Solutions Limited
Your Role We are seeking a highly capable ERP Consultant to deploy ERP software at our clients business. You will be consulting with management to determine our ERP needs, developing, and implementing ERP solutions. To ensure success as an ERP consultant, you should demonstrate process knowledge of Manufacturing … technical support. Documenting ERP processes and preparing deployment progress updates and training. Business process analysis, design, or re-engineering Project Planning Project budget management Pilot Software procurement and software acceptance testing during implementation. ERP Implementation Consultant Requirements: Bachelor's degree in Project Management, Business Technology, or … ManagementInformation Systems. A minimum of 2 years' experience as an ERP consultant in a similar industry as Consultant or Developer. Ideally come from a manufacturing background. Extensive knowledge of business processes and ERP development tools. Exceptional interpersonal, collaboration, and communication skills. Superb problem-solving and more »
the UK to be considered. The role: You will be part of the Special Projects Team and assist in the contractual and financial management of projects. Duties: Work with the Special Projects Sales and Project Management to ensure a good understanding of the specific project requirements. … of contractual project documentation such as Collateral Warranties. Check correct set-up of contractual information on the company Business ManagementSystem (BMS). Offer contractual advice on notification timings, dispute resolution and the like during project duration on specific projects. Skills and qualifications: Have strong … numeracy and financial management skills. Need knowledge in Contract law Have an appropriate degree, with an accredited qualification to the RICS or equivalent.( Preferably QS) Have 5 + years experience in the construction industry, in either a Professional QS (PQS) or Contractor QS (CQS) position. Have experience using more »
Potters Bar, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Canada Life Group (UK) Ltd (The)
us Canada Life Group is the top-level European holding company for the Great-West Lifeco Group's European insurance, reinsurance, and asset management companies, with business operations in the UK, Ireland, Germany, and the Isle of Man. Team Background: The role sits in our European Technology division … of cloud and on-premises services. It's a highly technical role, where you'll be an individual contributor role (i.e., no people management required). The expectation is you'll be very hands on, technically owning day to day deliverables. And you'll also have significant collaboration … the elements of operational infrastructure needed to tailor security solutions to client specific requirements. Done the deep work of producing solution designs to meet system architecture needs. Managed security technologies, service management, capacity planning, risk management, product/service lifecycles, portfolio management. Plenty of expertise more »
Maidstone, Kent, United Kingdom Hybrid / WFH Options
ENGIE
IT change within UK Energy Supply. Key ResponsibilitiesLeadership responsibility of the divisional Change function which includes business change, IT projects, business improvement and Management Information.Define, implement, and communicate the business change strategy to enable the division to achieve its objectives. Define and implement new projects and programmes of … to develop a strategic technology roadmap, gain business sponsorship and initiate IT projects via the governance process.Deliver projects using the appropriate agile project management methodology, learning & iterating frequentlyLead the collaborative, dynamic planning process - prioritising the work that needs to be done against the capacity and capability of all … cost to serve across Energy Supply.Identification/collation of potential business improvements within Energy Supply in respect of processes and supporting systems for management of existing and new market segments.Define and deliver the divisional ManagementInformation strategy, creating the target state reports enabling business more »
Platinum Jubilee Business Park, Hopclover Way, Ringwood, England
HEALTHCARE COMPUTING LTD
of the 1st Line Service Desk Technician is to receive telephone calls, emails and live chats from users/customers, record as much information as possible, attempt to resolve the incident/request and log as a ticket if immediate remediation is not possible. Role Customers (Internal/… Shared Inbox emails to be logged within SLA Ensuring Incidents & Requests are actioned within required SLAs Escalating high priority incidents & major incidents to management team Attempting to resolve incidents and requests on initial contact Ensuring regular, positive feedback from customers Act as single point of contact for end … customers with a wide variety of faults, queries, and concerns Ensure all information is logged in the relevant Service Managementsystem, meeting the Minimum Data Set requirements Communicate confidently and accurately with users, customers, colleagues, and managers Training Firebrand’s sector-leading Level 3 Informationmore »
operational procedures required to trap and resolve any event, ensuring timely and effective communications to all relevant stakeholders.Operational command and control of Change Management execution, working closely with the Head of Problem & Service Management and the Head of Service Delivery & Regional ITWe are looking for individuals … unsocial hours – specifically the role requires ability to obtain an airside pass and to be a trained IT member of the BA Crisis Management Team. This role will require some travel and working from multiple sites/locations within UK and internationally. You must be willing and able … a proven ability of influencing and persuading internally and externally. Leadership and motivation of virtual teams across different locations and culturesEffective senior stakeholder management, balancing and finding compromises between opposing views and opinions.Excellent communication skills to convey complex technical information to both technical and non-technical more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Project People
a reliable network which matches the best, whilst ensuring compliance to regulatory requirements, company policy and standards. Should have experience of using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASP the IT Infrastructure Library (ITIL), the ISF Standards of Good Practice … have a mix of security consulting, architecture/design, and professional services experience. Must be able to lead the design and review of secure system architectures using or developing patterns and principles, where necessary challenging to create precedents and set direction. Must be able to work at multiple levels … within the organisation from technical delivery to senior management. Must have a strong knowledge of system architectures and be able to understand and articulate the impact of vulnerabilities on existing and future designs and systems, and how easy or difficult it will be to exploit these vulnerabilities. Must be more »
Service Management Analyst - ServiceNow Reference Number - 78527 This Service Management Analyst - ServiceNow will report to the Head of IT Operations and will work within the InformationSystems directorate based in our Crawley office. You will be a 12 month Fixed Term employee. You will … customer satisfaction (CSAT) DUTIES AND RESPONSIBILITIES Accountable for MyIT end to end Accountable for production and maintenance of MyIT roadmaps Accountable for stakeholder management both of internal customers and service providers, and ensuring their needs are met. Ensure requirements for MyIT enhancements are clear, documented and agreed with … in managerial and technical requirements for new projects Manage ITSM tooling for UKPN Qualifications Bachelor's degree in Computer Science or related field ServiceNow System Administrator Certification (CSA) desirable - with hands-on experience. An in depth, operational knowledge of the ITIL framework, ideally qualified to Practitioner level 5 years more »
Sunbury-on-thames, Surrey, United Kingdom Hybrid / WFH Options
BP
product cycle from the initiation to delivery. Follow BP product organization model to deliver the technical products.Technical capability: Essential:Strong Azure experience (Identity management, authorization, data platforms, networking , compute & analytics)Integrations (REST API, Azure API management, Service bus, Logic-Apps and Event-grid)Cloud ArchitectureEnterprise & Platform … hybrid of office/remote workingSkills:Agility core practices, Business modelling, Creativity and Innovation, Data Analysis, Data design, Digital Analytics, Emerging technology monitoring, Information Assurance, Integration, IT Management, IT strategy and planning, Network Design, Requirements definition and management, Risk Management, Service operations … and resiliency, Solution Architecture, Systems Development Management, Technical specialism, User Experience AnalysisLegal Disclaimer:We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic more »
with business Migration to Oracle. Responsibility for coordinating developments and projects with colleagues in IT, Finance, and the Commercial team. Manage the implementation of system changes. • Work with ROW finance to develop system processes and build scoping documents. • Strategic Pricing - Completes pricing audits of key accounts every month … ensure pricing accuracy of invoices and compensation statements. • Tests and implements pricing rules in multiple operating units and currencies within the Enterprise Order Management System. • Coordinates and uploads price, discount and return status changes. • Tests and implements pricing within the Enterprise Order Management and Financial Systems. … business/systems requirements for systems projects that need to be developed by IT. • Management of tickets for bug fixes and other system changes in IT management tool. Assists with testing to ensure IT projects are implemented accurately in the systems. • Work with wider Finance more »
East market. We are seeking a dynamic and experienced Technical Sales Manager to support our sales efforts and oversee our quality managementsystem, and maintain testing procedures to ensure excellence in our product offerings. Responsibilities: 1. Sales Strategy Implementation: Execute a sales strategy tailored to the South … East UK market. 2. Client Relationship Management: Build and maintain strong relationships with clients by leveraging technical expertise and product knowledge. Conduct regular meetings to understand client needs, provide technical guidance, and offer solutions to meet their requirements. 3. Product Representation: Serve as the primary point of contact … for clients, effectively communicating the technical features and benefits of our cementitious products. Demonstrate product performance and suitability for various applications. 4. Quality Management: Manage and oversee the company's quality management and testing procedures to ensure compliance with industry standards and regulatory requirements. 5. Market more »
Farnborough, Hampshire, South East, United Kingdom
Hays
provided. Develop knowledge and capability of business users in data analytics techniques so that they are better able to use and analyse available information appropriately to inform their decision-making. Identify opportunities for diagnostic or predictive analytics, using knowledge of business processes and data structures gained through data … business direction What you'll need to succeed Experience of working in a Business Intelligence team Data Warehouse concept knowledge and best practices ManagementInformation and Business Intelligence methodology and best practices KPI and performance measurement best practice Project management skills for implementing IT more »
Potters Bar, Hertfordshire, South East, United Kingdom
JSM Construction Limited
Engineers, Jointing supervision and their associated support staff in order to provide quality assurance and compliance Principle Duties and Accountabilities: Responsible for the management of an individual project or multiple projects (number assigned will be subject to value, duration & complexity) and effective deployment of EHV resources to ensure … delivered incident free, in compliance with current company policy and specific procedures, client specific specifications and Industry standards. Collaboration with project and operational management Deliver works to agreed programmes and within budgets. Continuous development of client and supply chain partner relationships and where identified implementation of cost effective … Take Ownership of assigned project and/or multiple projects, responsible for ensuring project administration in accordance with the company Integrated ManagementSystem (IMS) and Contract Terms & Conditions Promotion and implementation of all JSM SHEQ policies and procedures . Participation in delivery of weekly "Site Safety Briefings more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
FD Recruit
Attract, foster and develop highly capable and high performing Finance & IT teams with a business partnering, value adding mindset Deliver timely and accurate managementinformation with particular emphasis on cash flow forecasting, management accounts, trading forecasts and annual budgets - adopting a continuous improvement doctrine … Team and board meetings from both departmental and wider business perspectives Provide mentor and support to senior colleagues and direct reports Provide line management and pastoral care to the Finance & IT teams Contribute effectively to the refinancing of the business if required Live the company values of integrity more »
proficiency. Monitor and report on the progress of digital transformation initiatives, providing insights and recommendations for continuous improvement. Champion best practice in data management and cyber security. Work closely with the Digital & Information Governance Committee to ensure that all systems comply with relevant data protection and … the PCN CIC. Conduct regular IT service reviews with key stakeholders, gathering feedback to drive continuous improvement in IT service delivery. Secondary Role: Clinical System Support Good understanding of primary care clinical systems in current use, be capable of resolving/signposting issues in a timely and efficient manner. … Coordinate with clinical system vendors to manage updates, patches, and system enhancements, ensuring minimal disruption to service operations. Develop/locate and maintain comprehensive documentation for all clinical systems, including user manuals, troubleshooting guides, and FAQs. Qualifications and Skills: Experience in IT support, preferably in a healthcare setting. more »
able to access and benefit from the services and improvements offered by Primary Care Networks. Job description Job responsibilities Primary Role: IT Service Management (ITSM) Implement and manage IT service management processes, including incident management, risk registers and change management, in accordance … with the Digital & Information Governance Committee to ensure that all systems comply with relevant data protection and privacy regulations. Secondary Role: Clinical System Support Good understanding of primary care clinical systems in current use, be capable of resolving/signposting issues in a timely and efficient manner. … Coordinate with clinical system vendors to manage updates, patches, and system enhancements, ensuring minimal disruption to service operations. Develop/locate and maintain comprehensive documentation for all clinical systems, including user manuals, troubleshooting guides, and FAQs. Qualifications and Skills: Experience in IT support, preferably in a healthcare setting. more »
who are able to access and benefit from the services and improvements offered by Primary Care Networks. Job description Job responsibilities Primary Role: Clinical System Support Good understanding of primary care clinical systems in current use, be capable of resolving/signposting issues in a timely and efficient manner. … Coordinate with clinical system vendors to manage updates, patches, and system enhancements, ensuring minimal disruption to service operations. Develop/locate and maintain comprehensive documentation for all clinical systems, including user manuals, troubleshooting guides, and FAQs. Secondary Role: IT Service Management (ITSM) Implement and manage IT … service management processes, including incident management, risk registers and change management, in accordance with ITIL best practices. Serve as the primary point of contact for all IT-related issues and requests from the 22 GP practices and the PCN CIC, ensuring high levels of more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Franchise Brands plc
recently, Pirtek in Europe - all of which benefit from the Group’s central support services, in particular; Franchise Support, National Sales/Account Management, Information Technology, Marketing, Finance, Recruitment and HR. What does it entail? This is a hybrid role, with presence required at our IT … and supporting new computer and mobile hardware Incident and problem management: Be a main point of contact and provide communications during major system issues Provide exceptional service support to the business Provide solution(s)/work around(s) to incidents and Problems Contribute to polices, processes and … relationship with the business and 3rd party’s Keep up to date with advancements in technology Entra ID account and Exchange online email management What IT experience are we looking for? The ideal candidate will be customer service focused a keen interest in IT. Training can be provided more »
Didcot, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Science and Technology Facilities Council (STFC)
ecosystem at Harwell, you will also support the delivery of key cluster development programmes and activities. Your key responsibilities include Stakeholder Engagement and Management Building relationships with teams and relevant organisations across STFC and Harwell to deliver specific stakeholder engagement activities for our Clusters and Campuses, for example … of projects, programmes and visits via social media and internal newsletters. Programme Delivery Coordinating teams, both internal and external, that carry out active management of funded projects, for example, monitoring budgets; coordinating programme and monitoring officer meetings and communications; preparing papers, reports and briefings. Helping to administer and … of your submitted covering letter and CV and not the experience section of the application. UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion a collaborative, trusted environment, which is attractive to and accessible to everyone who is interested in developing their career more »
continuous improvement activities to UKAEA’s pay and reward framework, and related systems, policies, practices and guidance. Additional Responsibilities: Responsible for the line management of the Level 3 Pay and Reward Coordinator, including objective setting, performance management and identifying development opportunities and the allocation of work. … Use managementinformation and stakeholder feedback to develop a detailed plan of process improvements that improve the customer experience and ensure UKAEA’s pay and reward arrangements are equitable and applied consistently. Lead on the delivery of these improvements, coordinating with relevant stakeholders to ensure excellent … experience. Responsible for identifying and reviewing all pay and reward policies, practices, and guidance, engaging with the policy and MI lead to ensure information is captured in relevant systems. Be responsible for UKAEA’s skill types policy and guidance, ensuring skill types are updated and accurately recorded in more »
focus on the accuracy, consistency, and reliability of product master data supporting our commercial processes. You will work closely with the Master Data Management (MDM), Centre of Excellence (COE) team to manage and maintain customer and commercial master data, enabling right first time submissions to customers. Responsibilities: Collaborate … volume/quota analysis to assess customer shipments vs. plans Ad hoc reporting and requests as required Requirements Bachelor's degree in Data Management, InformationSystems, or a related field Two years of experience in master data management, preferably within the healthcare, pharmaceutical, or … standards Good communication skills to collaborate with the MDM team, commercial teams and other stakeholders Problem-solving and analytical abilities Familiarity with data management tools and technologies related to supply chain is a plus Previous experience or understanding of SKU number, GTIN generation, and FMD activities is advantageous more »
Reading, England, United Kingdom Hybrid / WFH Options
Vallum Associates
and provide security guidance and recommendations to technology/business teams and contribute to Spring’s security policies, standards, and guidelines related to information and Network security. • This is a technical role and suitable for someone who has hands on experience in Cybersecurity. Responsibilities Help develop an Enterprise … Security Architecture Framework, including patterns for identity & authentication, authorization and access control, cryptographic key and certificate management, auditing and security monitoring, data leakage prevention, privacy enhancement & protection and other standards in alignment with Enterprise Architect platforms. • Establish metrics and monitoring to report the effectiveness and efficiency of the … knowledge of IT infrastructure, IP networking, security best practices, and automation technologies. • Application security: including but not limited to: authentication, identity and access management, auditing, use of cryptography, data security, privacy enhancing technologies, web services security, OWASP, threat & vulnerability management and secure code development methodologies. • Infrastructure more »
class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is … group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully Assist with implementation of systems to develop and improve business … processes using IT Assist with regular communication with staff to advise them of IT business changes and other key IT information Assist with the management of all IT assets including security of those systems Ensure regular patching of all systems, both within Azure and locally are more »