Service Delivery Jobs in the East of England

51 to 75 of 90 Service Delivery Jobs in the East of England

Technical Support Engineer

Cambridge, England, United Kingdom
Global Inkjet Systems Ltd (GIS)
with Nano Dimension. GIS is dedicated to shaping the future of industrial printing. We achieve this by creating customized next-generation software, innovative ink delivery systems, and cutting-edge printing components for our global clientele. Our success is fuelled by our people—their unwavering passion, collaborative spirit, and ability … to join our Customer Support team based in North Cambridge. As a Technical Customer Support Engineer, you will be technically hands-on, ensuring the delivery of top-notch assistance to our global customers on our full range of products. You will play a pivotal role in handling technical queries … answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related activities. Support colleagues with their cases and/or more »
Posted:

Administrator Apprentice

60 NEWMARKET STREET, GRIMSBY, England
FORESIGHT (NORTH EAST LINCOLNSHIRE)
To provide all aspects of administrative support that will meet the needs and requirements of all Foresight service delivery and support staff associated with service delivery. Role Main Responsibilities To arrange meetings and take minutes for all working groups To provide additional support to the Facilities Manager more »
Employment Type: Advanced Apprenticeship
Salary: £9,472.32
Posted:

Executive Assistant - Trust Office (Maternity Cover)

Bury St Edmunds, United Kingdom
West Suffolk NHS Foundation Trust
of the Trust's Board of Directors. Our ideal applicant will be ready to face the challenge, be organised, self-motivated and first-class service delivery focused. You will be personable and have the ability to deliver the level of detail needed. In return, you will be made … part of a strong NHS team. Main duties of the job The post holder will provide a first-class, efficient and effective Executive Assistant service to members of the Trust Board and be responsible for ensuring proactive and professional service delivery. The post holder will have delegated authority … and deliver decisions and actions. The post holder will be expected to organise their workload and coordinate their activities to ensure that an efficient service is provided. The post holder will be capable of the full administrative function of the team, being able to step in to fill gaps more »
Employment Type: Fixed-Term
Salary: £28407.00 - £34581.00 a year
Posted:

Quality Advisor

Norwich, Norfolk, East Anglia, United Kingdom
NES Fircroft
Fabrication, Electrical & Mechanical systems and Construction. Strong working knowledge of contractual mechanisms applied within Renewables/Oil and Gas Projects and associated Product and Service delivery is desirable. Demonstrable experience in dealing with 3rd party contractors in relation to Quality. Excellent interpersonal skills, strong communication and presentation skills … Synergi is an advantage) English language skills required Desirable qualifications/experience: Quality degree qualification on Diploma or BS level Qualified/certified Auditor Delivery of training courses/Material Have a Global Wind Organization Standard Basic Safety Training (BST), and Oil & Gas UK medical certificate (incl. Chester step … clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able more »
Employment Type: Contract
Rate: Competitive Day rate, Inside IR35
Posted:

Fire & Security Service Engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
EDSB Ltd
client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. Role Description We are now looking to employ a Service Engineer to work in the Cambridge … area. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers, Emergency Lighting, in accordance with the current Standards and Codes of Practice. This role will include but more »
Employment Type: Permanent
Salary: £50,000
Posted:

NHS 111 Call Handler - Peterborough

Peterborough, United Kingdom
HUC
Job summary When patients are ill and need the right medical attention, HUC provides the NHS 111 and Out of Hours GP service to 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest. We are particularly interested to hear from candidates who can work evenings and … weekends. Main duties of the job To deliver an effective, safe and competent call handling service for callers to NHS111 which includes patients, their representatives and Healthcare professionals. To represent the organisation in a professional and courteous manner in accordance with agreed protocols. Be responsible for the prioritisation of … about other available services. Liaising with other agencies and healthcare providers to ensure patients are appropriately directed. Identify issues which may negatively impact upon service delivery and reporting these on to the Manager on duty in a timely fashion. To work co-operatively within the organisation, sharing and more »
Employment Type: Permanent
Salary: £11.44 - £14.30 an hour
Posted:

IT Service Delivery Analyst

Hatfield, Hertfordshire, United Kingdom
Big Red Recruitment Midlands Limited
business applications, infrastructure, and any associated data services. You’ll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won’t need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party … service providers to ensure critical incidents are resolved in a timely manner in accordance with SLA agreements. It’s a busy and dynamic environment. Alongside the day-to-day BAU operational activities you’ll also be involved in key project work. This includes the introduction and setup of new more »
Employment Type: Permanent
Salary: £30000 - £35000/annum £30 000 - £35 000
Posted:

IT Service Delivery Analyst

Hatfield, Hertfordshire, South East, United Kingdom
Big Red Recruitment Ltd
business applications, infrastructure, and any associated data services. You'll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won't need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party … service providers to ensure critical incidents are resolved in a timely manner in accordance with SLA agreements. It's a busy and dynamic environment. Alongside the day-to-day BAU operational activities you'll also be involved in key project work. This includes the introduction and setup of new more »
Employment Type: Permanent
Salary: £30,000
Posted:

Supplier Manager

Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Hays
day per week. This Supplier Manager role will take ownership of a key technology supplier and look to drive higher internal engagement levels and service outputs. Key areas of focus pertain to: ensuring the supplier delivers as required across service areas; analyse and own governance of the contract … to ensure KPIs and SLAs are delivered; act as point of escalation for any service delivery failings and ensure remedies are put in place; drive positive supplier relationships and advocacy across the relevant internal stakeholder population; drive continuous improvement initiatives; and ensure the supplier contract continues to add more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Contact Centre Manager

Welwyn Garden City, Hertfordshire, South East, United Kingdom
TheICEway
all times model enthusiasm, practices pride, and ethical business to enhance morale, provide a positive work environment Handling interaction with escalated customers in difficult service scenarios to resolve issues, rebuild customer's confidence in the brand, and secure retention of customers. Any other task required to fulfil the role … compliance with local requirements Develop initiatives to drive sales performance and increase conversion Experience: 3-5 years' experience within a contact centre/customer service-related management position Prior experience with strategic planning and leading a contact centre team. Background in the travel/hospitality industry is a bonus. … is passed Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Customer Service Manager, Customer Operations Manager, Call Centre Operations Manager, Customer Experience Manager, Contact Centre Operations Manager, Customer Support Manager, Client Services Manager, Call Centre Manager more »
Employment Type: Permanent
Salary: £40,000
Posted:

Infrastructure engineer

Harlow, Essex, United Kingdom
Head Resourcing
Infrastructure Engineer to join the core infrastructure team within the Digital Technology function for an aerospace and defence company. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems. This role is based … and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in service delivery processes including Incident management, Request management and Problem management. Perform 3rd party update configuration and management Be part of and out of more »
Employment Type: Permanent
Salary: £50000 - £60000/annum
Posted:

Quality Advisor

Norwich, England, United Kingdom
Innova Solutions
Fabrication, Electrical & Mechanical systems and Construction. Strong working knowledge of contractual mechanisms applied within Renewables/Oil and Gas Projects and associated Product and Service delivery is desirable. Demonstrable experience in dealing with 3rd party contractors in relation to Quality. Excellent interpersonal skills, strong communication and presentation skills more »
Posted:

Application Support Analyst

Peterborough
Nexus Jobs Limited
to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

Senior Project Manager

Baldock, England, United Kingdom
Hybrid / WFH Options
Carriera Limited
a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in service delivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint a senior project manager to help with the delivery of a programme of works for a big pharma. The programme is being … business need. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Ideally you will have experience within life sciences, laboratory, commercial fit-out sectors Being chartered via MRICS, MCIOB is beneficial. Apply Salary up to more »
Posted:

System Administrator

Loughton, Essex, South East, United Kingdom
Exposed Solutions
Our fast growth tech client is recruiting a System Administrator to ensure that the client delivers an effective and efficient service, ensures customer problems and issues are resolved promptly to enable client satisfaction. PRINCIPLE ACCOUNTABILITIES Maintain excellent product knowledge of all company products and services. Contribute and maintain a … technical library keeping relevant information up to date. Provide input for scaling systems as required and technical advice and risk assessments to Service Delivery Manager as required. Invest time in understanding current and new technical developments and stay up-to-date with these. DESIRABLE QUALIFICATIONS/EXPERIENCE MCSA more »
Employment Type: Permanent
Salary: £35,000
Posted:

eRoster Co-ordinator

Colchester, United Kingdom
East Suffolk and North Essex NHS Foundation Trust
associated modules in the absence or at the request of the Workforce Systems Manager. To attend system user groups (when the agenda is relevant) Service Delivery and Improvement Develop, implement and maintain a system maintenance/housekeeping plan to ensure the system and associated modules meet recommendations from … lesson plans, training schedule and documentation for system and associated modules Deliver training to end users at all levels throughout the organisation. Tailor training delivery to the needs of the individual, their skills and abilities. Support end users to take ownership of the system. Ensure all training and communication … Level or equivalent experience Advanced MS Excel Desirable Certified Professional Accreditation (System Administration) Experience Essential eRoster System experience 1 Years System Administration experience Training delivery experience Experience of delivering internal customer support, professionally dealing with a range of situations Desirable NHS experience Experience of system implementation Use of Electronic more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

Information Technology Recruiter

Welwyn Garden City, England, United Kingdom
Absolute Recruit
Are you an experienced delivery consultant or account manager (180 or 270) in the IT Infrastructure space? Absolute Recruit is an established boutique recruiter specialising in IT, Finance & Transformation and we are looking to build our team. We have several large clients and a multitude of SMEs who rely … to deliver quality staff to their businesses. The role will involve working closely with a Senior Consultant to deliver a high-quality and efficient service, typical roles that you will be recruiting for are; 1st/2nd/3rd Line Technical Support Engineers Infrastructure Engineer, Architect IT Support Manager …/Service Delivery Manager IT/Infrastructure Manager Head of Information Technology IT Director Chief Information Officer/Chief Technology Officer Network Analyst, Engineer, Architect Cyber Security Analyst, Engineer, Architect Network Operations Center (NOC) Technician Network Manager Responsibilities: Consulting with clients to provide advice on the best route more »
Posted:

Cryptography Key Management Specialist

Norwich, England, United Kingdom
Taleo BE
are looking for someone with a Cryptography background who is passionate about cyber security and its many disciplines. You will be accountable for uninterrupted service delivery and proactively reducing any cyber related risks. As the Cryptographic Key Management Specialist, you govern and manage Aviva’s Cryptographic capability and more »
Posted:

Critical Facilities Maintenance Day Engineer Mechanical/HVAC

Dagenham, Essex, South East, United Kingdom
NTT Global Data Centers EMEA UK ltd
As the Critical Facilities Maintenance Day Engineer Mechanical/HVAC , you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the … on-going management and development of the Data Centers. Your Responsibilities Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate Accurately recording and reporting of … within Business-Critical Environments Creating and developing SOP and EOP documentation and other related/similar processes A flexible but non comprising approach to service delivery A very good understanding of HVAC and mechanical systems Good understanding of Data Centre cooling solutions and building services A/C more »
Employment Type: Permanent
Posted:

Senior Technical SEO Manager

Norwich, Norfolk, East Anglia, United Kingdom
Hybrid / WFH Options
Henry Nicholas Associates Ltd
using SEO tools, analyzing data to refine technical SEO strategies for maximum impact. Stay ahead of industry trends and algorithm updates, driving innovation in service delivery and processes. Ensure seamless collaboration across teams, provide insightful reports on technical SEO performance, and communicate strategies to non-technical stakeholders. Play more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Automation Project Manager

Hertfordshire, England, United Kingdom
Planet Pharma
by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »
Posted:

Automation Project Manager - Global Pharma - Perm

Watford, England, United Kingdom
Planet Pharma
by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »
Posted:

Test and Repair Technician

Stevenage, Hertfordshire, South East, United Kingdom
Elecro Engineering Ltd
a good knowledge of single, three phase and electrical installations will be required Oversee technical maintenance and assist with repair operations to ensure that service delivery is not compromised Undertake investigations and provide reports in relation to customer issues and feedback Review technical information, manuals and processes, updating more »
Employment Type: Permanent
Posted:

Data Input Administrator

Thetford, Norfolk, East Anglia, United Kingdom
Compliance Group Limited
Watton, Thetford . Data and accurate data, at that, is of the upmost importance to us. Accurate information allows us to provide a comprehensive service delivery to our clients, so your back-office data entry skills are needed and will be valued. Due to a recent internal promotion more »
Employment Type: Permanent
Salary: £22,000
Posted:

Service Manager - Urgent Care - Peterborough

Peterborough, United Kingdom
North West Anglia NHS Foundation Trust
Job summary Are you ready to join the senior leadership team in Urgent and Emergency Care (UEC)? We are looking for an experienced Service Manager to provide operational leadership and effective services delivery across Urgent & Emergency services at Peterborough City Hospital, Hinchingbrooke Hospital and Stamford and Rutland Hospital. … You will collaborate closely with the Deputy Divisional Operations Director, Service Managers, and Clinical and Nursing Leads within the division to implement our Urgent and Emergency Care operational and transformation agenda across the Trust, demonstrating a successful record of leadership and project management accomplishments. As the main point of … a champion in providing excellent patient care, you act as role model in inspiring a high performance, inclusive and supportive culture that strives for service innovation, improvement and development. You will have previous management and leadership expertise in Urgent and Emergency care with a sound knowledge of processes including more »
Employment Type: Permanent
Salary: £50952.00 - £57349.00 a year
Posted:
Service Delivery
the East of England
10th Percentile
£24,200
25th Percentile
£26,250
Median
£35,750
75th Percentile
£47,000
90th Percentile
£60,000