Service Delivery Jobs in the East of England

31 to 55 of 65 Service Delivery Jobs in the East of England

Head of Cyber Security Service Management

Norwich, England, United Kingdom
Workday
Head of Cyber Security Service Management Salary between £115,000 - £130,000 Input into the development and implementation of cyber security strategy - which will have a direct contribution to helping achieve our exciting growth plans. We are currently recruiting for a significant role within our Cyber Security Operations function … if you have experience working with technical security threat response and service management, we would love to hear from you! A bit about the job: As the Head of Cyber Security Service Management, you will lead our Security Engineering and Service Delivery teams, to ensure that … of defensive and detective tooling both on premise and in the cloud Ability to lead multiple complex activities simultaneously to short timescales Experience leading service incidents in a complex enterprise environment What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a more »
Posted:

Call Centre Manager - Essex

Colchester, Essex, United Kingdom
Hybrid / WFH Options
Adecco
focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and … delivery partners, external Insurers, Hospital senior leadership teams and the wider support teams, removing any barriers and focusing on continuous improvement and better patient journeys. * Identify trends in patient and business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with … years' experience in call centre or call handling environment. * Minimum 5 years' experience in sales and administration position. * Experience of managing a Sales through service contact centre and associated processes * Experience of coaching and mentoring others to achieve targets * Previous experience of leadership in a small to medium contact more »
Employment Type: Contract
Rate: £250 - £300/day
Posted:

Early Careers Programmes Manager

Stevenage, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Morson Talent
role is a full-time position with WFH options available - minimum of 2-3 days required onsite a week Responsibilities Responsible for the operational delivery of the Apprentice, Graduate and Intern programmes, their associated business requirements, and their inherent educational standards. To develop the early careers talent pipeline including … ensure all Quality Control measures are in place. Regular operational reviews with educational partners to ensure participant performance meets course requirements, and that the service delivery level and course content meets the agreed business needs. Degree Apprentices Define Managers support needed for Degree Apprentices. Define resources needed for more »
Employment Type: Contract, Work From Home
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FTTP Performance Coach

Cambridge, Cambridgeshire, East Anglia, United Kingdom
M Group Services Limited T/A Morrison Telecom Services
quality cost-effective services. As the Field Coachyou will be responsiblecoordinating the performance and development of all external staff whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the … to audit and coach teams to improve quality. Familiar with Telecoms network system. Coaching and support all external users, ensuring clear guidelines for the delivery of accurate and timely feedback. Coordinate Skill Gap Requirements to training Identifying training needs through regular 1-1 coaching observation sessions. Develop Quick Reference … Guides to assist in the coaching & development of the external teams. Carry out on site Customer Service Site Audits and undertake Quality Audits and Feedback to identify areas of improvement. Create and implement Personal Development Plans for external teams. Skills & Knowledge Requirements: Excellent communication skills. Organised, structured, and always more »
Employment Type: Permanent
Salary: 25 Days Holiday, Pension Scheme, Life Assurance, Staff Benefits
Posted:

FTTP Performance Coach

Peterborough, Cambridgeshire, East Anglia, United Kingdom
M Group Services Limited T/A Morrison Telecom Services
quality cost-effective services. As the Field Coachyou will be responsiblecoordinating the performance and development of all external staff whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the … to audit and coach teams to improve quality. Familiar with Telecoms network system. Coaching and support all external users, ensuring clear guidelines for the delivery of accurate and timely feedback. Coordinate Skill Gap Requirements to training Identifying training needs through regular 1-1 coaching observation sessions. Develop Quick Reference … Guides to assist in the coaching & development of the external teams. Carry out on site Customer Service Site Audits and undertake Quality Audits and Feedback to identify areas of improvement. Create and implement Personal Development Plans for external teams. Skills & Knowledge Requirements: Excellent communication skills. Organised, structured, and always more »
Employment Type: Permanent
Salary: 25 Days Holiday, Pension Scheme, Life Assurance, Staff Benefits
Posted:

Technical Support Engineer

Cambridge, England, United Kingdom
Global Inkjet Systems Ltd (GIS)
with Nano Dimension. GIS is dedicated to shaping the future of industrial printing. We achieve this by creating customized next-generation software, innovative ink delivery systems, and cutting-edge printing components for our global clientele. Our success is fuelled by our people—their unwavering passion, collaborative spirit, and ability … to join our Customer Support team based in North Cambridge. As a Technical Customer Support Engineer, you will be technically hands-on, ensuring the delivery of top-notch assistance to our global customers on our full range of products. You will play a pivotal role in handling technical queries … answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related activities. Support colleagues with their cases and/or more »
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Administrator Apprentice

60 NEWMARKET STREET, GRIMSBY, England
FORESIGHT (NORTH EAST LINCOLNSHIRE)
To provide all aspects of administrative support that will meet the needs and requirements of all Foresight service delivery and support staff associated with service delivery. Role Main Responsibilities To arrange meetings and take minutes for all working groups To provide additional support to the Facilities Manager more »
Employment Type: Advanced Apprenticeship
Salary: £9,472.32
Posted:

Early Careers Programme Manager

Stevenage, Hertfordshire, South East, United Kingdom
Guidant Global
deliver all Early Careers Programmes for Airbus Defence and Space across the UK and ensure a future talent pipeline. Responsibilities * Responsible for the operational delivery of the Apprentice, Graduate and Intern programmes, their associated business requirements, and their inherent educational standards. * To develop the early careers talent pipeline including … ensure all Quality Control measures are in place. * Regular operational reviews with Educational partners to ensure participant performance meets course requirements, and that the service delivery level and course content meets the agreed business needs. Degree Apprentices * Define Managers support needed for Degree Apprentices. * Define resources needed for more »
Employment Type: Contract
Rate: Up to £26.10 per hour + Inside IR35, PAYE available
Posted:

Tax & Financial Assistant Accountant - 6 Months FTC

Colchester, England, United Kingdom
Hybrid / WFH Options
Informa
indirect and direct tax filings, statutory account filings and treasury back office functions. The role will be responsible for ensuring a high standard of service delivery in line with agreed timelines. You must ensure that all company policies are adhered to. You must also ensure that duties are … carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues. Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties. Key Responsibilities The Assistant … as require Qualifications • Strong academic background, Accounting degree preferable • Must be currently studying for an accounting qualification • Good working knowledge and understanding of Shared Service Centre processes and how these fit into the wider environment • Some understanding of all Tax & Financial Accounting best practices, people, processes and technology • Ability more »
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Data Engineering Platform Lead

Norwich, England, United Kingdom
Aviva
resource the book of change work coming into the platform. The role also interfaces with the central run and operations team to ensure stable service delivery to our customers. In this role, you will be required to work closely with the operations lead to ensure that all relevant … engagement and resourcing processes are followed, and with the delivery teams to ensure agreed deliverables are kept on track and blockages and issues are resolved. Skills and experience we’re looking for: Proficiency in change delivery, ensuring smooth transitions and effective implementation of data engineering solutions within the more »
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Electrical Site Engineer, Site Manager Buildings Management - FM

Ipswich, Suffolk, East Anglia, United Kingdom
PeopleWorks Consultancy Limited
in various tasks such as contract management, utilities management and grounds maintenance. You will provide hands on leadership, role modelling and direction to the delivery teams and be accountable for excellent service delivery on site. Main Tasks & Responsibilities Electrical Site Manager Engineer Routine day-to-day building more »
Employment Type: Permanent
Salary: £35,000
Posted:

Application Support Analyst

Peterborough
Nexus Jobs Limited
to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

Senior Project Manager

Baldock, England, United Kingdom
Hybrid / WFH Options
Carriera Limited
a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in service delivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint a senior project manager to help with the delivery of a programme of works for a big pharma. The programme is being … business need. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Ideally you will have experience within life sciences, laboratory, commercial fit-out sectors Being chartered via MRICS, MCIOB is beneficial. Apply Salary up to more »
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Multi-Skilled Shift Engineer

Cambridge, England, United Kingdom
JCA Engineering
to date. Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations, to the agreed service level agreements Undertake Technical Risk Assessment and method statement reviews and critique of Client's ‘third party’ hard services contractors Provide JCA contracted services … site operating protocols Ensure a professional image of JCA is presented to clients and end users at all times, exhibiting high level of customer service delivery In addition to the duties and responsibilities listed, the jobholder is required to carry out such other duties as may be required … From design and construction to fit-out and maintenance, JCA provides a bespoke solution to every client project. JCA offers clients a first-class service at all times, operating with transparency and integrity. We are proud to provide excellence as standard and its our mission to be recognised as more »
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Payroll & People Advisor

Essex, England, United Kingdom
Hybrid / WFH Options
Global Technology Solutions Ltd
contributions. Where possible supporting and guiding employees in using self-service. • Responsible for resolving complex payroll queries to ensure timeframes are met within agreed Service Level Agreements (SLAs). • Responsible for payroll processes generating payments to employees and third parties, along with associated internal/external statutory reporting. • Support … processed and delivered to a high standard, ensuring quality of outputs. • Responding effectively to customers’ enquiries in a timely and professional manner and meeting service standards, this can be via the customer portal, in writing, or verbally in a call or meeting. • Supports the drive to improve the service … a very high level, with a high standard of written communication. • Experience of working in a customer-orientated environment, dealing with queries in a service delivery setting and continuously seeking to improve the services provided. more »
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Project Manager

Norwich, Norfolk, East Anglia, United Kingdom
Carriera
a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in service delivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint a project manager to help with the delivery of projects up to £350m. The stellar projects include a huge life science project … carbonisation programme. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Being chartered via MRICS, MCIOB is beneficial. Apply Competitive salary in the region of £45,000 - £55,000 Car allowance. Bonus. Pension. Holiday + more »
Employment Type: Permanent
Salary: £50,000
Posted:

Information Technology Recruiter

Welwyn Garden City, England, United Kingdom
Absolute Recruit
Are you an experienced delivery consultant or account manager (180 or 270) in the IT Infrastructure space? Absolute Recruit is an established boutique recruiter specialising in IT, Finance & Transformation and we are looking to build our team. We have several large clients and a multitude of SMEs who rely … to deliver quality staff to their businesses. The role will involve working closely with a Senior Consultant to deliver a high-quality and efficient service, typical roles that you will be recruiting for are; 1st/2nd/3rd Line Technical Support Engineers Infrastructure Engineer, Architect IT Support Manager …/Service Delivery Manager IT/Infrastructure Manager Head of Information Technology IT Director Chief Information Officer/Chief Technology Officer Network Analyst, Engineer, Architect Cyber Security Analyst, Engineer, Architect Network Operations Center (NOC) Technician Network Manager Responsibilities: Consulting with clients to provide advice on the best route more »
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Cryptography Key Management Specialist

Norwich, England, United Kingdom
Workday
are looking for someone with a Cryptography background who is passionate about cyber security and its many disciplines. You will be accountable for uninterrupted service delivery and proactively reducing any cyber related risks. As the Cryptographic Key Management Specialist, you govern and manage Aviva’s Cryptographic capability and more »
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Associate Director

Norwich, Norfolk, East Anglia, United Kingdom
Carriera
a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in service delivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint an associate director (project management) to not only lead the delivery of some stellar projects but also to assist with nurturing and … carbonisation programme. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Team management experience is beneficial Being chartered via MRICS, MCIOB is beneficial. Apply Competitive salary in the region of £80,000 - £85,000 Car more »
Employment Type: Permanent
Salary: £80,000
Posted:

Critical Facilities Maintenance Day Engineer Mechanical/HVAC

Dagenham, Essex, South East, United Kingdom
NTT Global Data Centers EMEA UK ltd
As the Critical Facilities Maintenance Day Engineer Mechanical/HVAC , you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the … on-going management and development of the Data Centers. Your Responsibilities Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate Accurately recording and reporting of … within Business-Critical Environments Creating and developing SOP and EOP documentation and other related/similar processes A flexible but non comprising approach to service delivery A very good understanding of HVAC and mechanical systems Good understanding of Data Centre cooling solutions and building services A/C more »
Employment Type: Permanent
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Senior Technical SEO Manager

Norwich, Norfolk, East Anglia, United Kingdom
Hybrid / WFH Options
Henry Nicholas Associates Ltd
using SEO tools, analyzing data to refine technical SEO strategies for maximum impact. Stay ahead of industry trends and algorithm updates, driving innovation in service delivery and processes. Ensure seamless collaboration across teams, provide insightful reports on technical SEO performance, and communicate strategies to non-technical stakeholders. Play more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Automation Project Manager

Hertfordshire, England, United Kingdom
Planet Pharma
by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »
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Automation Project Manager - Global Pharma - Perm

Watford, England, United Kingdom
Planet Pharma
by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »
Posted:

Accuracy Checking Technician

Harlow, London, United Kingdom
Meridian Business Support Limited
in a fast-paced environment. Excellent communication skills forreporting, analysis and issue -resolution Commitment to maintaining Professional and ethical standards Familiar with technology-based service delivery is desirable Apply ONLINE today& a member of the team will be in touch would also suit: Pharmacy Dispenser, Dispenser, Dispensing assistant more »
Employment Type: Permanent
Salary: £37,065
Posted:

Test and Repair Technician

Stevenage, Hertfordshire, South East, United Kingdom
Elecro Engineering Ltd
a good knowledge of single, three phase and electrical installations will be required Oversee technical maintenance and assist with repair operations to ensure that service delivery is not compromised Undertake investigations and provide reports in relation to customer issues and feedback Review technical information, manuals and processes, updating more »
Employment Type: Permanent
Posted:
Service Delivery
the East of England
10th Percentile
£25,000
25th Percentile
£26,250
Median
£36,500
75th Percentile
£47,000
90th Percentile
£60,000