60 Service Management Jobs in the North West

emerging technologies. An understanding of the principles of physical, virtual and cloud architectures (IaaS, SaaS, PaaS) for systems and networks. Good knowledge of ITIL service management processes. Qualys Vulnerability Scanning. Recognised Information Security qualification (Security+, CISSP or similar). A broad range of technology experience (Private and Public more »

Response Experience in REST/SOAP web services and API integrations Expertise in designing database tables and relationships Experience with ServiceNow or similar IT service management and automation platform. If you’re looking to impact and create change positively, you'll be rewarded with an excellent salary and more »

in AWS and Linux technologies. Collaboration with software development teams to support and advise on best practices for maintaining performance and availability. Understanding of Service Management disciplines, preferably with experience in the ITIL framework. Lead DevOps Engineer - AWS, Terraform, Bash, Kubernetes Crewe – Hybrid 3 days per week more »

in AWS and Linux technologies. Collaboration with software development teams to support and advise on best practices for maintaining performance and availability. Understanding of Service Management disciplines, preferably with experience in the ITIL framework. Benefits include: • An inviting culture aligned with our customer-centric approach. • A rapidly expanding more »

Location: Manchester Service Desk Analyst (6 month FTC) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make … Security and Risk Mitigation business… https://www.nccgroup.com/uk/Role Purpose Working as part of the internal IT department, in the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice to ensure accurate recording of all reported incidents … changes and service requests that affect IT infrastructure and networks, resulting in timely and cost-effective resolutions within specified service level agreements. You will also provide an appropriate, but high level of customer service in carrying out employee administration tasks globally. Key Accountabilities Employee Administration To provide more »

to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken. User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols. … ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations. Asset Management keep record of distributed IT, IT related equipment and keep HR in copy. Support of Global office network providing support as described above to … apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment. Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools. Familiarity with ITIL (Information more »

role will support the menu planning and administration process for airlines, caterers and vendors by administering services within Promeus. Role Creating new cycles and service plans. Communicate to airline/caterers via email/phone/Microsoft Teams. Check budgets. Input data into the menu planning module. Input data … requirements to completion for both BAU and complex changes. Update any required logs and provide feedback to the Senior Business Manager. Ability to open service requests either by telephone to our 3rd party service providers who manage the Promeus infrastructure. Fast response to problems and escalation if required. … equivalent, grade Grade A*-C/9-4 or equivalent (Essential) About the Employer LOMATURE LTD Lomature Limited is an established technology and managed service company based in Manchester, providing airlines and other industries with software and managed services. Our main solution, Promeus, helps airlines meet the challenges of more »

To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service … and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you more »

and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like Generative AI and Platform Product Management You will be required to work and communicate with all levels of an organisation to collaboratively innovate, design, and implement modern technologies, processes, and … transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance. Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to … to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired. Driving IT and business automation across product management, engineering, and operations -Desired. ITIL and service management. Being comfortable in a client-facing role, with previously consulting or advisory experience. As a more »

currently working in partnership with a global market leading client to recruit an Asset & Config Engineer to join a growing IT Asset and Configuration Management team supporting an enterprise business. Please note this role offers hybrid working opportunities. The Role As an Asset & Config Engineer you will have previous … experience working with CMDB or asset management toolsets. This role will give you the opportunity to learn and understand the Asset Management processes, policies and lifecycles, enabling you to follow them correctly and ensure systems are configured optimally to deal with the required configuration management needs. You … required, ensuring company and compliance needs are being met. The Responsibilities Maintain and audit the data stored within the CMDB, by utilising various asset management toolsets whilst focusing on discovery. Ensure all data is accurate and up to date, recorded correctly and that the required processes are followed when more »