73 Support Manager Jobs in the UK

Job summary An exciting opportunity has arisen for a motivated and innovative Digital Transformation Project Support Manager to join the newly established Digital Transformation Team. As an integral part of the Digital & Data Directorate in CTM, the team have a rapidly expanding portfolio of challenging and interesting projects … a Digital Transformation Programme Lead, the successful candidate will be expected work collaboratively with operational and clinical colleagues and the wider digital team to support the re-design of services to improve the outcomes of our patients, citizens and families that we serve, as outlined in the Health Board … meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally more »

This is an exciting opportunity to join our client, a global leader in motion capture systems, as a Support Delivery Manager. In this role, you'll lead a team responsible for customer and internal support across various regions. Reporting to the Head of Global Sales, your responsibilities include … line management, customer support, system installation, training, budgeting, recruitment, reporting, and ensuring quality and regulatory compliance. As the Delivery Support Manager you will be offered an attractive base salary, a 10% company pension, 25 days annual leave, life & medical cover, and health insurance. **Requirements:** Management experience in … technical support and customer service. Experience working within hardware or software engineering Experience in scheduling teams for international travel. Proficiency in Quality Management Systems and SLA/KPI development. Strong communication skills.If you are interested in discussing this position further or similar roles don't hesitate to get in more »

This is an exciting opportunity to join our client, a global leader in motion capture systems, as a Support Delivery Manager. In this role, you'll lead a team responsible for customer and internal support across various regions. Reporting to the Head of Global Sales, your responsibilities include … line management, customer support, system installation, training, budgeting, recruitment, reporting, and ensuring quality and regulatory compliance. As the Delivery Support Manager you will be offered an attractive base salary, a 10% company pension, 25 days annual leave, life & medical cover, and health insurance. **Requirements:** Management experience in … technical support and customer service. Experience working within hardware or software engineering Experience in scheduling teams for international travel. Proficiency in Quality Management Systems and SLA/KPI development. Strong communication skills. If you are interested in discussing this position further or similar roles don't hesitate to get more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API’s/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

forward-thinking team, you will have the opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the … successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4 more »

Client Support Team Manager Manchester Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want … a natural leader with a knack for problem-solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client … relationships, delve deep into our technology and vision, all while effectively managing and inspiring our support team. We’re seeking an individual who thrives in competitive environments, exudes high energy, and is ready to be the cornerstone of our team's success!🌟 Key Responsibilities: Leadership responsibilities for the Client more »

IT Support - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to … service users from a range of different roles from Lecturers to E-Learning Designers to IT Managers. Managing and mentoring of 21 st Line Support Technicians. Create incident reports and escalate commonly occurring issues to the product team. Educate customers in best practices when using our products and services. … Good understanding of video conferencing technology and collaboration software. Experience of using HubSpot Customer Service Tool desirable Ifyou are a driven and ambitious IT Support Mangerlooking for a new challenge, this could be the perfect role for you. Don't miss out on this exciting opportunity to join a more »

Job Description We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing … critical IT tasks and systems administration • Research and evaluate emerging technologies, hardware, and software • Track and maintain hardware and software inventory Responsibilities for IT Manager • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure • Help define IT … full range of capabilities, and stay informed about new features and competitive solutions • Train employees on both software and hardware, troubleshoot, and provide technical support when needed • Develop and execute disaster procedures, and maintain data backups • Manage information technology and computer systems • Identify problematic areas and implement strategic solutions more »

Title: Product Support Junior Manager - Visual Display (VD) Location: Chertsey | Hybrid (3 days in office, 2 days WFH) Rate/Salary: based on experience, + benefits & bonus package Main scope of the role: To coordinate all communication, tasks and action points between 16 support teams across Europe. … Collaborate with the wider Product Support team to ensure alignment and awareness of key business updates. Identify technical issues and trends and escalate in a timely fashion. Consolidation, analysis and reporting of issues affecting operation effectiveness and success. What youll need for this role: BSc or equivalent degree in more »

Problem Manager - 3rd Line Support - Lead, Trends Reading - (2 days remote a week) £45k + bonus + benefits A leading technology focused manufacturing company, who's product widely services a huge section of the major global industries, are looking for a Problem manager/3rd Line support Lead. As Problem Manager and 3rd Line Team lead , you will be responsible for defining, managing and enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and maintained. Providing 3rd line support across all technologies of … the managed service portfolio and managing a team of driven individuals. To be considered for the Problem manager position, you will need experience of : An IT service desk. 3rd Line support Problem/incident Management Managing a team of 5 or more people Desktop, Networking, Server experience. ITIL more »

developing innovative software and hardware products. Their systems are utilised in an array of industries as well as cutting-edge research fields. As Delivery Manager, you'll manage customer and internal support across regions, ensuring support leads are equipped to develop their teams. You'll manage teams … from support leads to application engineers and customer service engineers to support coordinators, including collaborations with many more! Responsibilities as Delivery Manager: Management and motivation of a global Product Management Team. Line Management – ensuring goals are being set. Helping customers with support - overseeing complex ongoing cases … Ensuring processes are being followed. Working within a budget and reviewing cost reports. Attend meetings with externals auditors. Who would suit this Delivery Manager role? · Over 5 years of experience in managing a team. · Experience developing processes within a quality management system. · Ability to develop SLA KPI and OKR. more »

/week. An exciting opportunity has arisen within the Research and Innovation Division at The Christie. We are looking to appoint a Research Portfolio Manager to the Melanoma research delivery team within The Christie NHS Foundation Trust. We are seeking enthusiastic and highly motivated individuals, who are able to … based degree, or have relevant experience in scientific and medical research. Main duties of the job The focus of this roles is to provide support to sustain and improve an excellent level of service provision from a trial site perspective for our research partners. In order to support … Research team to proactively ensure the provision of a high quality and efficient administrative service. The roles will involve aspects of work allocation and support of coordination staff with direct line management, oversight of team metrics, set up of new trials and coordination of ongoing trials. Workload assignment will more »

Chroma are currently recruiting for a Senior Tech Support Role to join a Managed Service Provider in their office based near Cheshire, 5 days a week on-site offering up to £40K per annum. This person will assist first and second-level support staff by accurately identifying software … for an individual who is looking to work for a company that looks after their staff as they pride themselves on employee morale. They support a wide range of SMEs from manufacturing to legal to hospitals and everything in between.You wont get bored here as there is a massive more »

Head of Fixed Income Support - Tier 1 Investment Bank - London/Hybrid - Comp in Excess of £130,000 One of the top-performing investment banks within the Fixed Income and FX markets is looking for an expert in Rates/Credit eTrading production support to lead a global … team of technologists. You'll be working closely with senior stakeholders within the business, trading floors and technology to deliver seamless support services across a range of eTrading applications and execution services, directly impacting the bottom line of the firm. Required skills: Minimum 3 years' experience managing a production … support function for eTrading/Algo trading across Fixed Income/Rates/Credit or similar. Experience with market data connectivity e.g. Bloomberg, MarkitWire, Reuters etc. Understanding of end-to-end build & release processes. Experience working across an automated CI/CD environment with DevOps tooling such as Jenkins more »

for improved cancer performance and information. We are looking for a motivated, organised individual with an exceptional eye for detail. The post holder will support the team to ensure tracking systems are accurate, complete and up to date utilising various clinical and cancer informatics systems, providing advise on data … through the diagnostic pathway to treatment or to the point where the patient is no longer suspected of having cancer. The post holder will support both managers and staff to ensure their work stream of activities are planned, prioritised and managed effectively to ensure accurate, up to date cancer … submitted are of a high standard. To provide front line management of annual leave and sickness and undertake annual appraisal of the Cancer Trackers. Support the induction and training programme for staff within the department. About us We believe staff are our best asset and wewant you to be more »

Ready for an adventure in Defence Support? Imagine being a key player in the Through Life Support (TLS) and In Service Delivery (SDM) management of platforms and equipment from their initial concept all the way through to deployment and eventual disposal. Now, think about having the freedom to … vacancies; these are incredible opportunities that offer variety, challenge, and the chance to make a real impact. What Will You Do? As a Lifecycle Support and Service Delivery Manager, your role is all about planning, delivery, and operation. You'll be the go-to person for in-service … support, equipment modifications, and solving design and maintenance issues. You'll collaborate with an impressive team of specialists to make sure the Front-Line customers get the support they need. If you're excited about utilising Integrated Logistic Support (ILS) principles across the entire Concept, Assessment, Demonstration more »

Our client is looking for a hands-on team leader/manager for a newly created role in their Stockport office. The role would suit someone who has a solid background in IT Support/Infrastructure, who would be comfortable managing a small team of 2. The role … suit someone who is comfortable dealing with people at all levels of seniority and contributing to IT Strategy as well as leading hands-on support services. The ideal candidate will have a background that includes: - Strong hands-on support skills in Microsoft, Cloud and network infrastructure Service Delivery more »

fields, in an environment where entrepreneurial and solution-oriented thinking is the norm. While this position will see you covering all levels of reactive support over the helpdesk, a forward-thinking approach to proactive implementations, upgrades and automation is encouraged to improve the user experience. You will be working more »

Ready for an adventure in Defence Support? Imagine being a key player in the Through Life Support (TLS) and In Service Delivery (SDM) management of platforms and equipment from their initial concept all the way through to deployment and eventual disposal. Now, think about having the freedom to more »

looking for experience across the following: Government or Defence programmes (Essential) Engaging and managing key internal and external stakeholders Supply Chain experience Integrated Logistics Support (ILS) Technical Through Life Support (TTLS) Consulting Team organisation, management and upskilling Our TTLS/ILS Consultants will be required to hold minimum more »

/cultural differences etc are essential for this role). They are seeking someone to provide a wide range of Executive, Administrative and Commercial Support assistance to the Senior Leadership Team. The leadership team comprises the Chief Executive Officer, the Vice Presidents of Sales and Marketing and the Chief more »

that diversity makes us stronger. A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential. We value staff wellbeing, with a well-established programme of support. We believe in more »

The Role Senior Hedge Fund Trade Support – Credit strategy (Boutique Hedge Fund: 3-5-years’ experience/will also look a hands-on Hedge Fund Operations Manager/Supervisor) Martis Search are representing a boutique, Mayfair based Hedge Fund to hire a “Senior Hedge Fund Trade Support … will report into their COO sits next to the Front Office Fund Managers and Analysts. The role requires all aspects of Hedge Fund Trade Support, liaising with Prime Brokers, Trade Booking/Trade Capture. Our client is looking for a graduate calibre who has between 3-5-years’ Hedge … Fund Trade Credit Hedge Fund Trade Support experience (if you have more than 5-years’ experience, our client will happily look at this level of experience too). Products covered: Fixed Income (Government and Corporate Bonds), Credit Derivatives, Interest Rate Swaps, ABS, Private Credit, FX, Futures & Options. The role more »