151 to 175 of 276 Technical Support Jobs

Apprentice, you will have the opportunity to gain knowledge and experience across the three main areas of the business. This will include our busy support helpdesk function, project support and workshop. This means you will learn all aspects of IT covering software and hardware support, installation and … project management. Role The role will initially be divided between three key areas - Workshop Administration, Team and Project Support, and Helpdesk Support and Administration. You will be trained up over a period of time to do the following tasks: Workshop Administration Setting up Laptops and Desktops following a … client equipment is working Removing and replacing parts from Laptops and Desktops Keeping the workshop and associated areas clean and tidy Team and Project Support Assisting with Onsite Hardware Installations Supporting Office Move and Migration Projects Data Cable, trunking and rack installs Research of new technologies Some onsite visits more »

whether a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality. About the role The Technical Customer Support Agent is responsible for providing the best support and service to our FDS customers. This includes responding to their queries … in the most efficient way and adding value to our customers. The Technical Customer Support Agent is the first point of contact for customers once purchasing our software so must be polite and professional at all times and present the best image of the company. This includes providing … a quality service and being committed to deliver results for customers and the business. As part of the FDS Customer Support Team, the Technical Customer Support Agent must have excellent communications skills and be a team player. Main Responsibilities: Provide telephone and remote support to customers. more »

whether a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality. About the role The Technical Customer Support Agent is responsible for providing the best support and service to our FDS customers. This includes responding to their queries … in the most efficient way and adding value to our customers. The Technical Customer Support Agent is the first point of contact for customers once purchasing our software so must be polite and professional at all times and present the best image of the company. This includes providing … a quality service and being committed to deliver results for customers and the business. As part of the FDS Customer Support Team, the Technical Customer Support Agent must have excellent communications skills and be a team player. Main Responsibilities: Provide telephone and remote support to customers. more »

2nd Line Support Engineer - Microsoft Gold Partner! Company Overview: A rapidly expanding Microsoft Gold Partner, are looking for a Technical 2nd Line Support Engineer to join their East Sussex-based team. They specialise in providing Cloud Services to Small-to-Medium sized enterprises across the UK and … are looking to expand into the European market shortly. Responsibilities: Provide technical support across a variety of technologies. Offer guidance, manage internal IT systems, and assist with proposals. Participate in IT project implementations and maintain performance targets. Record support calls, monitor queues, and conduct scheduled maintenance. Ensure more »

An award-winning organization in the logistics industry in the UK is seeking a Technical Application Support Manager to join their expanding IT and engineering divisions. This role would be contributing to a variety of new projects as well as giving the opportunity to build and lead new … Application Support Teams. Key Responsibilities: Responsible for provisioning technical support capabilities for Microsoft-specific technologies such as .NET, ASP, SQL Server, T-SQL, Web services and Web applications Hands-on to lead, coach, support and delegate technical experience to a team of application support … Develop training plans for new hires in the expanding team and continue to improve training for current staff Requirements: 7+ years of experience of technical competency within as many of the following as possible: Windows Server operating systems, ASP.NET applications, ASP.NET hosting environments, .NET applications, REST APIs, MS SQL more »

As an IT Technical Support Apprentice, you will respond to IT related incidents across the whole school estate. This covers both software and hardware IT support both remotely and in-person. You will deal with Cloud and Network incidents, with the role giving variety in daily activity. … Role Service Desk and Technical Assistance: - First line 'break-fix' assistance to school based users as directed by the site Service Desk queue - Use the service desk software to report, log and correspond to requests - Communicate with school-based staff to inform them of action and progress of reported … problems - Assist school-based staff and students with technical issues* - Provide high levels of customer service Hardware/Software Support and Fault Diagnosis: - First line support for workstation and laptop support. Assessment and resolution of hardware/software issues - First line support for printers. Basic assessment more »

Technical Services Manager (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary: £32k - £35k … leading people and would thrive in a busy service desk environment, then this could be the perfect role for you! Are you an experienced Technical Services Manager looking for an exciting new challenge? Due to lightning-fast growth, we’re looking for an additional Technical Services Manager to … support our Head of Technical Services with the line management of our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer satisfaction, minimising product downtime and reducing unnecessary on-site support through routine monitoring more »

FRENCH SELECTION UK German speaking 3rd line Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection … more efficiently by our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support and fault diagnosis, and assist with case escalations. The Role: To provide remote fault diagnosis and resolution of software and network … log cases in the database and update customers appropriately To assist with troubleshooting of escalated cases and provide resolutions, following the SLA To improve technical knowledge and keep up to date with new product launches To monitor trends in software and networking faults in order to aid early detection more »

A bit about the role: Are you passionate about technical training, customer support, and ensuring the highest level of service quality? Were seeking a skilled Academy Training & Technical Support Specialist to join our team Conduct accredited technical training sessions for internal and external customers on … assigned devices, care areas, and product lines (Mainly SCBA) Self Contained Breathing Apparatus Provide specialised service support for assigned devices, care areas, and product lines to both internal and external customers. Whats required: Previous knowledge of SCBA (self contained breathing apparatus) Role may suit someone from the fire service more »

Technical Support Engineer Up to 35k Central London A specialist technology company is on the market for an ambitious 2nd Line/Mac Support Engineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits to Public Sector organisations … and international clients. This person will be responsible for the implementation, configuration, maintenance, and support of existing mac and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT systems and solutions. On offer is the opportunity to work in … Workspace, Azure, Okta, and the full range of Jamf products are on offer. Knowledge/experience required: Minimum of 1 year experience in a Support role, supporting end users Strong troubleshooting skills to including logging of issues and root cause analysis Understanding of current macOS, Jamf, iOS A high more »

A bit about the role: Are you passionate about technical training, customer support, and ensuring the highest level of service quality? Were seeking a skilled Academy Training & Technical Support Specialist to join our team Conduct accredited technical training sessions for internal and external customers on more »

Technical Support II This role includes, but is not limited to, coordinating installation meetings, configuring and troubleshooting our synchronization client, provisioning new sites, and terminating access to cancelled sites. This individual must be able to work in a collaborative environment, often working closely within Operations, as with Sales … Provide customers with preventative maintenance and configuration recommendations. Must identify, document, and report all product defects thoroughly and in a timely manner. Process the technical portion of a cancellation. Possess an advanced understanding of our products and data structure. Competencies Strong time-management skills with analytical problem-solving abilities. … working collaboratively on an interdepartmental basis. Ability to multitask and monitor multiple channels of communication effectively. Demonstrated troubleshooting abilities with a high degree of technical aptitude, accuracy, and efficiency. Requirements Previous experience in customer service required. Experience in the construction industry not required, but helpful. Understanding of basic programming more »

Technical Support Agent Salary: £24,000 per annum Monday Friday, day shift office hours (37.5 hours per week). No weekends Holiday: 31 days (including 8 Bank Holidays) Kettering. Office based. Permanent Match Recruitment are recruiting on behalf of their client based in Kettering. Our client has a … global product and a world class reputation within their industry. Youll work in our clients small Service Desk team their I.T Support staff. This role is a Customer Service role within an I.T First Line Support capacity. Youll be supporting your field based colleagues with their handheld device … resolution support. If youre looking for a Customer Service role with an I.T twist, please apply today! Summary of what youll be doing everyday: Support field based colleagues in all IT related incidents/service requests via telephone, email, remote desktop. Where possible provide first call resolution for all more »

Technical Support Engineer A new opportunity has opened for IT enthusiast to kickstart a successful career within a thriving multi-award-winning technology company in the Doncaster area. As a company who prioritise strong team dynamics and culture – we are very much open to graduates/juniors who … have the right attitude and transferable skills. You’ll receive first-class training from technical experts, gain hands on experience in in troubleshooting SIMS and SQL performance whilst monitoring the systems to ensure any necessary action to be taken. A typical day is interactive and fast-paced team, you … and work with a leading team to ultimately ensure customers get the most from their technology. Experience required: Previous experience with 1st line IT Support in a similar role Excellent communication & customer service Good IT knowledge, problem-solving skills Team player, strong work ethic Exposure to SQL Applicants must more »

Role: Technical Clerk Support Location: Hinkley Point ‘C’ Nuclear New Build construction site, Somerset - MEH Alliance Permanent role Accountabilities: Demonstrate a positive strong Nuclear Safety Culture throughout the whole construction life cycle of the Project. Produce Documents Right First Time. Create Construction Work Packs (CWP) in Switch. Liaise … that meets contractual requirements and standards. Develop a deep understanding of the MEHA scope to enable compilation of contract deliverables into suitable documentation to support the construction management system needs. Write user-friendly content that meets the needs of the target audience and sets the MEHA up for success. … content, working closely with various teams to understand project requirements. Independently gather information from subject matter experts to develop, organise, and write procedure manuals, technical specifications, and process documentation. Work with the leads to identify suitable documentation repositories to enable easy and efficient access by the team when required. more »

Role : Customer Success Technical Support Manager (Data & Technology) Location: West London, UK (Hybrid 4:1) Sectors: Leisure, Sports & Physical Activity Salary & Package: Circa £42k Reporting to: Global CS Director Role Overview: The aim of Customer Success Support is to increase customer success by enhancing their platform knowledge … Responsibilities include: Maximising customer value to sustain business growth and profitability. Analysing customer data to enhance their experience and outputs. Triaging and resolving customer support tickets efficiently. Job Description The CS Technology Support Manager oversees the team that provides technical assistance to both internal staff and customers. … inquiries promptly in line with Service Level Agreements and core values. Responsibilities: Ensure consistent achievement of Service Level Agreement (SLA) targets. Manage the Tech Support team to align with SLA targets and improve workflow. Identify and communicate areas for improvement via the Daily Support Dashboard Collaborate with the more »

Talentworx are working with an MSP in Ayrshire who are looking to recruit a Technical Support Analyst to join their 2nd and 3rd line Service Desk team. You will need to possess a good technical knowledge of installing and supporting varied types of hardware and software. You … sharing (£1000-£1500 PA, Tax free) On Call Rota (£1500 PA) Sick pay Key Responsibilities: Providing remote customer focused 2nd and 3rd line IT support Resolving customer issues within predefined service level agreements Provide support to field based engineers Liaising with third party suppliers Required Skills: Strong understanding … of general IT Support including using various methods of remote support. Good technical and analytical skills. Experience with Microsoft server products, Remote desktop services, Office 365, Azure\ AWS, Dealing with third party software, and VMWare and Hyper V Knowledge is essential. Ideally have good networking experience – preferably with more »

Technical Solutions/Sales Assistant - Gloucester Based We are working with one of the fastest growing Network and Infrastructure providers, who deliver cutting edge technical solutions to the Defence, National Security and commercial sectors. This is an opportunity to join a business during a growth stage, with huge … potential to be a key individual in the future development and success. About The Role:- As a Technical Solutions Assistant you will play a pivotal role in understanding client unique technology requirements and designing and implementing tailored solutions to meet their needs. You will collaborate with clients and partner … technical experts to ensure the successful deployment of IT solutions. This role requires a strong understanding of technology, excellent communication skills, and a commitment to delivering exceptional service. You will focus on finding the best sourcing routes for specific hardware requirements, working to achieve the most competitive price and more »

We are looking for a technical support assistant to support our wonderful team at Sunderland Care and Support. This is an amazing opportunity for support agents/assistant. Requirment: Relevant qualification, or equivalent, or working experience within the relevant discipline Relevant working experience within the service … various terms and conditions. Understanding and production of performance, data & information. Act as a point of contact for other team members in relation to technical and quality assurance issues. Candidte needs to be UK resident or have valid right to work in UK If interested, please apply for the more »

Overall Purpose: The selected candidate will work under the direction of the Unit4 Business World (U4BW) Technical Lead and be responsible for providing mainly on-site support to the team, but also some remote support for configuration changes and updates identified in the current Release of Unit4 … Accountable to the U4BW System Administration Team Lead for the delivery of change impact assessments and configuration assessments. Accountable to the U4BW System Administration Technical Lead for the delivery of configuration changes in line with UKAEA technical and business architecture requirements. Specific Qualifications/Experience: Implementation and development … beneficial but not essential (process is already be established). First class planning and analytical skills with good communication skills. Other Duties: The Unit4 Technical Support Officer will be part of the U4BW System Administration team and will be expected to contribute to the development of the team more »

Technical Support Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum+ Performance based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to more »

M365 Technical Support Specialist Between £40K-£55K Leeds (onsite/hybrid) The opportunity has arisen to work with an award winning global organization as part of their digital workshop team. This is a great opportunity for those who have previous experience of working with M365 and are looking … Maintaining the current M365 environment including troubleshooting issues related to connectivity and mobility * Working with Microsoft Exchange, OneDrive, Teams and SharePoint for administration and support * Involved in the planning and implementation of project relating to M365 and Azure * Creating documentation of M365 processes and procedures * Resolve user deployment issues more »

This is a full time position working within our Technical Services Team whilst studying towards a degree. This role allows you to combine workplace learning opportunities with theoretical knowledge gained through formal classes. The programme offers a highly practical approach to learning that is immediately applicable to workplace situations. … term career at SolutionsPT. We have had previous apprentices develop at a fast pace, not only within their Degree studies, but also in their technical positions within the company, and are now graduating university well positioned to step into senior positions. The skills they possess include training others, delivering … escalation to more junior members of the team and much more. The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based, however occasional travel to customers’ sites in the UK and Ireland may be required. Flexibility on more »

Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £45K-£50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience around … on the job: VMware/Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute/storage. Support and administration of all remote/security/web systems Incl: SSL VPN, Firewall/IDS (Fortinet), Proxy, RSA etc . more »

Position Title: Technical Support Analyst Location: Virtual, United Kingdom Employment Type: Full-Time Onsite, Remote or Hybrid: Remote Department: Product Support Travel: Minimal (Up to 5%) COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. … against our SaaS application in order to clearly state the impact of the issue and the need of the customer Information gathering, in-depth technical research (In-App logging, Azure Platform Telemetry, Database Metrics and Health indicators, Network traffic analysis, etc.), and review of potential associations to Known Issues … issues to ensure the customer remains satisfied Act as customer advocate to Product Management and Development Gain and maintain current knowledge of Aprimo’s Support Policies and Procedures Contribute to the advancement of Team Aprimo’s goals Contribute to the improvement and development of Knowledge documentation Prepare for scheduled more »