Job summary Join NEP as a Technical Projects Support Lead and dive deep into the intricate world of technical development and support. In this role, you'll be an integral part of our team, working alongside our Technical, Projects, and Development teams to ensure the smooth … operation of NEP's technical infrastructure. As a Technical Projects Support Lead, you'll be responsible for assisting in the delivery of various technical projects, including system developments, upgrades, and patching. You'll collaborate closely with NEP Programme Managers and the Process Development Team to contribute … providers to ensure prompt resolutions. Additionally, you'll work alongside the Northumbria IT Department to maintain NEP's IT network infrastructure and address any technical issues that arise. If you're passionate about delving into the nitty-gritty details of technical operations and enjoy solving complex challenges, then more »
JOB TITLE: TechnicalSupport Engineer LOCATION: Home-based INDUSTRY: Warehouse Management Systems THE ROLE Our TechnicalSupport Engineer refers to someone who delivers automated solutions for software processes. You'll have to work closely with other teams to help discover and eliminate problems by gathering requirements … improve workflow. Gather requirements from clients, customers or end-users to develop the best automation solutions Provide 1st and eventually up to 3rd line support, investigate tickets/incidents and provide a solution within the SLA's. No two days are the same in Support, you will thrive … on challenges and embrace ambiguity. You will be expected to take ownership and responsibility implementing support solutions when client systems are not performing as expected with ingenuity and simplicity. You will 'know how things work' in his/her areas of responsibility and keep changes under control. The role more »
Please note this role does not offer sponsorship. Job Description: IT TechnicalSupport Analyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team... Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's civil … expertise in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technicalsupport, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT TechnicalSupport Analyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk requests more »
High Wycombe, Buckinghamshire, South East, United Kingdom
100% IT Recruitment Ltd
EPOS TechnicalSupport Engineer High Wycombe £27,000 to £30,000 This is a fantastic opportunity for you, an experienced EPOS TechnicalSupport Engineer, to join a fabulous company in High Wycombe. This position is 5 days in the office, Monday to Friday, but may move … to 4 days in the office and 1 weekend day from home. As the EPOS TechnicalSupport Engineer, you will be responsible for: Providing first line remote support to EPOS system users. Answering direct calls and enquiries from users. Diagnosing and rectifying issues to meet user expectations. … developers where necessary. Assisting the implementation manager with remote EPOS system implementation tasks such as delivering remote training sessions and equipment setup support. Remotely support new members through their FPOS installations. Provide initial system tour and training to new members. This is a position which will grow as the more »
st Line TechnicalSupport Service Desk (Mandarin Speaking) Position: Permanent Business: Music Concierge Worldwide Reporting to: Technical Operations Manager Location: Hybrid, would suit someone based in or around Hertfordshire Salary range: £25,000 - £30,000 per annum ________________________________________________________________ About our agency Music Concierge is a best-in-class … retailers, leisure and health and fitness brands, including Hollywood Bowl, TGI Fridays, Puttstars, YHA & Paul Patisserie www.kaleidovision.co.uk Our sister agency spans other creative and technical disciplines, with a particular focus on wellness. www.earthskycollection.com Our technology platform One common technology platform underpins each agency’s operation, comprising music and media … opportunities. About this role We are looking for a dynamic individual to join our team working across all aspects of our music delivery and support systems. This is a varied role suiting someone with an interest in both music and content delivery as well as customer service. You will more »
Remote work, Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Owen Daniels Consultancy
TechnicalSupport Specialist Location: Fully Remote or based in Daresbury HQ Salary up to: £45,000 + Company Benefits Full-time, Permanent We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses. The software that … which will aim to improve the quality, delivery, and cost performance of suppliers. Due to company growth, they are now looking to add two TechnicalSupport Specialists to work closely with the end customer to ensure that the portal has all the functionality required and ensure a seamless … delivery of the software. TechnicalSupport Specialist Job Description Work with the customers and account management to define project goals and objectives & work with the delivery team to ensure that they understand the requirements fully. Fully understand the customers need to clarify their needs and translate them into more »
and support. We work closely with our customers, understand their needs, and provide customized solutions. - 4 local training centers dedicated to providing professional product technical training for our customers. - 2 local cooperative warehousing centers to ensure stable product supply. - 2 local research and development centers committed to continuous product … environmental protection - Collaborate with outstanding talents from around the world - Achieve your career dreams Job description: 1. Responsible for pre-sales/after-sales technicalsupport work, including but not limited to technicalsupport for customers in the development of sales opportunities, technicalsupport of the project delivery process and commissioning, as well as after-sales technicalsupport after delivery. 2. Timely processing of customer feedback product technical problems, responsible for tracking customer feedback technical problems and final solution, collect customer demand and feedback with headquarters R & D department more »
TechnicalSupport Engineer (German Speaking) £30,000 - 35,000 Remote (UK based) We are an award-winning and rapidly growing B2B SaaS company, innovating in the clean tech & electric vehicle (EV) sector. We are working with leading global brands to accelerate the adoption of EVs and other low … team in Germany. What are we looking for? As the business continues to evolve and grow, we are looking for a talented and proactive TechnicalSupport Engineer to support our customers across Europe, working closely with our teams in the UK and Germany. You will be handling … traditional support requests, as well as small customer change requests using our internal configuration tool. This doesn’t require coding skills but does require a good understanding of software systems and a knowledge of programming logic. As a fluent German and English speaker you will be the dedicated Supportmore »
TechnicalSupport Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a TechnicalSupport Advisor to join our growing … Support Services team! Your core focus will be to provide exceptional support for both customers and employees on all Microlise products. You will act as a liaison between various internal teams and our customers; proactively seeing incidents through to resolution, ensuring agreed SLAs are met or exceeded. Building … act as the customer's trusted partner enabling our internal multidisciplinary teams to provide an exceptional level of service. Are you experienced in providing technicalsupport to a variety of user levels? Do you have a passion for learning new technologies and a knowledge of the transportation industry more »
TechnicalSupport Engineer with Fixed Income experience (Located in London) A dedicated TechnicalSupport Engineer possessing strong experience in Fixed Income and Capital Markets business. Our main responsibility is to ensure that our customers’ technical queries are resolved in a timely and satisfactory manner. Your … by resolving their queries, troubleshooting issues, assisting with application installations, and escalating serious issues to the development team. Exhibit extensive experience in providing IT support to customers in a fast-paced setting, combining your IT expertise with exceptionally high standards in customer support. This individual must have a proven … of Windows server management · In-depth knowledge of FIX Messaging protocol · In-depth knowledge of TCP/IP Networking Protocols · Proven expertise as a TechnicalSupport Engineer in trade processing and position-keeping within the Capital Markets domain (Including all Fixed Income: bonds, Repos, Treasury, IRS, IRD, CDS more »
Hayes, London, United Kingdom Hybrid / WFH Options
ETS Technical Selection
HVAC Engineer - TechnicalSupport (AIR-CONDITIONING & CHILLERS) - west London, UK (with option of hybrid/homeworking) (MUST HAVE EXPERIENCE USING PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS) A new vacancy for a HVAC Engineer - TechnicalSupport with European division of leading global manufacturer of … high-efficiency heating & cooling products. Based at the company's offices in the west London/Middlesex area, the HVAC Engineer - TechnicalSupport will be responsible for providing technicalsupport to its distributors, consultants and end users in the UK and Europe. Candidates should have an … engineering qualification in a relevant technical discipline (such as HVAC/R, Mechanical Engineering, etc), with at least 1yrs experience working with VRF/VRV and/or Refrigeration products in a role that has involved supporting customers and/or distributors. Key requirements: Relevant Engineering qualification (such as more »
Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for an IT TechnicalSupport engineer within the IT department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This IT TechnicalSupport … is on a permanent basis and has become available due to continued growth and expansion. In this role, you will be the main IT technical person responsible for supporting all IT systems across the business. Role Responsibilities will include: 1st line technicalsupport for home users as … and when required. 2nd line technicalsupport for all on site users, including management of the Servers and Routers. Responsible in supporting the team in raising IT tickets inclusive of self-management of own tickets. Liaising between multiple departments and group IT. Conduct regular testing for any IT more »
Workington, Cumbria, North West, United Kingdom Hybrid / WFH Options
National Nuclear Laboratory
Job Introduction Job Description forUnderwater Inspection TechnicalSupport Assistant: NNL is where your understanding of reactors fuels the nation. As part of our Fuel Reactor & Reprocessing capability, you'll play a vital role in developing the UK fuel cycle in line with advances in new technology and new … processes. As old reactors reach the end of their lifespan, we need experts like you, with the technical skills to virtually model scenarios that not only enable us to explore new ways of managing the inputs and outputs of reactors, but also pave the way for the implementation of … will be able to work flexibly under hybrid arrangements, with some time required at Workington and Sellafield sites. Role Responsibility Main Responsibilities forUnderwater Inspection TechnicalSupport Assistant: To work as part of the endoscope team carrying out underwater surveys at EDF sites. Maintain/service endoscopy equipment. Assist more »
Dronfield, Derbyshire, East Midlands, United Kingdom
StartMonday
TechnicalSupport Engineer/Advisor Office Based - Manufacturer Renewable Heating Based Chesterfield Are you a Gas Engineer, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer, HVAC Engineer or Electrical Engineer looking for an office-based role? The Role : A European Manufacturer of Renewable Heating products which include; Ground … Source Heat Pumps, Air Source Heat Pumps, Solar, Cylinders & Heat Recovery heating solutions, are seeking a TechnicalSupport Engineer to join their team. Based in their Chesterfield HQ, you will provide technicalsupport on our range of renewable heating products to engineers, installers, consultants and third … Air Conditioning Engineer, HVAC Engineer or Electrical Engineer, with a knowledge or understanding of heating systems. Technically minded individual, capable of interpreting and understanding technical data and drawings. You will also possess good communication skills, comfortable and able to deal with clients by phone, together with basic computer skills more »
2nd Line TechnicalSupport Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line TechnicalSupport Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous … service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert … or similar credentials are highly preferred. The 2nd Line technicalsupport engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always more »
Birmingham Women's and Children's NHS Foundation Trust
a range of ICT related issues for the Birmingham Women's and Children's NHS Foundation Trust. The post holder will primarily provide analyst support for mobile and static devices involving deployment, hardware, software applications and related technologies that underpin the delivery of patient care. They will also support … for its upkeep of cleanliness and fuel which will be reimbursed via trust expenses. The job is to provide more visible and improved onsite support for Trust staff. They will look to increase first-time fix rates and reduce the current waiting time for an engineer to attend site … and resolve technical issues. Main duties of the job The postholder will be supporting a broad range of system administration activities, database maintenance, system testing, problem analysis and resolution, training and user support for the suite of ICT Technical Support. The postholder will ensure that all information more »
Oldham, Greater Manchester, North West, United Kingdom
THE RECRUITMENT FIX LIMITED
Our customer is an established award winning global manufacturing company operating from prestigious premises in Oldham. On their behalf we are looking for a TechnicalSupport Engineer whose main objective will be to maintain the quality and efficiency of their processes, products, and systems across their busy site. … Reporting to the Technical Manager the purpose of the role is to provide a reliable and trustworthy Technicalsupport to Customers,Distributors,Sales teams and internal teams on all technical aspects relating to materials and their application s. KEY RESPONSIBILITIES: TechnicalSupport Engineer will … have technical expertise to provide; Product data,product selection advice, best practice application and process techniques. Support New product Development projects, working with production teams, suppliers and completing application testing as required. New supplier Qualification testing in cooperation with group Purchasing Teams and Technical Teams. Assisting here more »
Royal Tunbridge Wells, Kent, United Kingdom, Southborough Hybrid / WFH Options
Vermelo RPO
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry. Within the TechnicalSupport team, you will play a crucial role in … providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs. Key Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and IoT … devices. Escalate complex issues to the TechnicalSupport Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Collaborate with internal teams, including the Product Group and Account Management, to address customer concerns and provide feedback on more »
TechnicalSupport Engineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking TechnicalSupport Engineer Duties for this position will … include :- Providing technicalsupport/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature … for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual, with English + more »
Kidlington, Oxfordshire, South East, United Kingdom
Reed Technology
IT Support | TechnicalSupport | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company … s business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support … the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and more »
TechnicalSupport Engineer with Fixed Income experience (Located in London) A dedicated TechnicalSupport Engineer possessing strong experience in Fixed Income and Capital Markets business. Our main responsibility is to ensure that our customers’ technical queries are resolved in a timely and satisfactory manner. Your … by resolving their queries, troubleshooting issues, assisting with application installations, and escalating serious issues to the development team. Exhibit extensive experience in providing IT support to customers in a fast-paced setting, combining your IT expertise with exceptionally high standards in customer support. This individual must have a proven … of Windows server management In-depth knowledge of FIX Messaging protocol In-depth knowledge of TCP/IP Networking Protocols Proven expertise as a TechnicalSupport Engineer in trade processing and position-keeping within the Capital Markets domain (Including all Fixed Income: bonds, Repos, Treasury, IRS, IRD, CDS more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
TechnicalSupport Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum+ Performance based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to … holidays after 1 years service Are you a tech lover?. Do you have customer service experience? We are looking for passionate and dedicated TechnicalSupport Advisors to assist our Verisure colleagues in the field. This role will suit someone who is motivated and looking for an exciting … Our mission is to provide our customers peace of mind by protecting what matters most to them. What youll be doing: Assisting with advanced technical issues, diagnosing technical faults and providing a solution via phone, web chat and email. We provide technicalsupport for our alarm more »
Reporting directly to the IT Support Manager, the TechnicalSupport Engineer is responsible for delivering onsite and remote technicalsupport to internal and external corporate stakeholders. You would be engaged in call logging, detailed analysis, diagnosis, and effective resolution of IT incidents while overseeing the … fully committed to ISO27001, while also striving to offer our stakeholders a premium customer service experience with every interaction. Role Duties Join a cohesive support team, acting as a unified point of contact to offer first and second line technical assistance through Phone, Email, Portal, On-Site, and … what we say." Rigorously follow the escalation process to promptly notify senior IT management of any pressing issues. Provide On-Call & Out-of-hours support as necessary. Maintain a commitment to the highest ethical and professional standards in every interaction, ensuring quality in alignment with our company's core more »
TechnicalSupport Engineer Required : Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for a Commissioning Engineer. If you are a TechnicalSupport Engineer, please do read on: Summary The Aura TechnicalSupport Engineer (TSE) will be … the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This position requires excellent customer service, organizational, time … and interpersonal skills Ability to balance multiple tasks with changing priorities Excellent structured problem-solving skills Time management skills and attention to detail Demonstrate Technical Training and Mentorship Ability to troubleshoot basic to intermediate AV and video teleconferencing issues Demonstrated understanding of AV room schematics as well as floor more »
TechnicalSupport Officer Yeovilton Salary £55,000 - £65,000 On-site working- 35 hour week Were a technical consultancy, partnering with UK government and NATO on mission-critical projects, and were looking for an experienced TechnicalSupport Officer to join our small team embedded within … the NATO Joint Electromagnetic Warfare Core Staff (NATO JEWCS) at RNAS Yeovilton. As the TechnicalSupport Officer, you will play a pivotal role within a multi-disciplined engineering team responsible for the on-site and deployed maintenance of the NATO JEWCS fleet of Electromagnetic Warfare training assets, including … scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Continuous Professional development support Annual Wellness Allowance The invaluable experience youll bring, to help us achieve more Were expecting that youve done a similar role before, so youll more »